Best Hepatologist Grand Rapids Near Me

GHHS 1979: This review is from Lori Poel. I was treated wonderfully for my colonscopy. My nurse, Devonne, was so kind and assured me that all would go well. She was the best nurse I've ever been treated by. I was also especially impressed that Dr. Hoedema personally got me for the procedure. She called me by name and explained everything well. The colonoscopy was painless even though I was under light sedation. I highly recommend this place based on my great experience.

Ryan Ott: Everyone was super friendly and made me feel incredibly comfortable. A great group of people who all seemed to enjoy working with each other.

Katelynn Stine: The few times I have had to call, the nurses are extremely rude! Literally just got off the phone with a nurse and yet again RUDE! I wonder how they would appreciate it if the roles were reversed!? I'm so sick of being treated like this by their staff, do better! If you can't treat patients with kindness maybe this is not the proper work field for you!

Kathleen Mack: The stressed staff push you through quickly like you are just a number. Nurse told me that they sometimes do 100 procedures a day. The facility is quite small for so many people. I never got to talk to my doctor until I was in the procedure room as I was being prepared for my colonoscopy. I had to ask how I was going to be sedated. They explained it was through my IV and that oxygen was given as a support. The nurse gave me a shot in my IV. I was awake off and on during the procedure.

Toni VanVaerenbergh: Loved my first experience with Dr. Ferch! She definitely listened to all my questions and concerns! Best GI doctor I have had by far!

Black Widow: Dr.Moeller most definitely is a Great Doctor to place your medical medical problems with up standing medical views and opinions to more productive life

Kimberly Webley: 3 years and find out I have bowel endomitriosis When all along I was told I was trying to make stuff up off the internet. Made a hole thru my bowels..Definitely would seek help somewhere else 😞

L arthur: Was a patient for over 19 years. Since it was almost 2 years, THEY CONSIDERED ME A NEW PATIENT. I came and saw the PA, she took me to the schedule desk personally. I was told I would get a call if THEY had a cancellation. The relationship with the PA for Osborne tanked. Would not recommend this place after Osborne left. My friend told me a month ago, NOT TO GO TO ANY MALE THERE. THEY ARE CONDESCENDING TO WOMEN.

Nikki Tramper: They worked with me to get my medication at a good cost, control my symptoms and continue to help with any questions. I see Triemstra and will always recommend him. Their office is extremely busy so it is hard to get in but definitely worth it.

Tonya Brown: Was referred to this office over 3 weeks ago and still do not have an appointment. I have called 2 times and I'm told "it's being reviewed, we will call when we are ready to schedule". This last time I was told the office was backlogged and it might be a few more weeks....I will be calling my PCP tomorrow and request they refer me to another office!

Wrldz: Awful customer service. Awful scheduling. Just awful. Messed up my prescriptions for surgery prep multiple times and did nothing about it each time and even got hung up on. Horrible, horrible, place.

Susan Richards: Wouldn't recommend this place.They use what they call Conscious Sedation.Dr Ogilvie used this kind of sedation.Terrifying being awake during this procedure.I guess I'll stick with Metro at least they put you out!

Michael Baker (DethOriginal): Had great experiences with the doctors here.

GG Taruc: Please add your business hours.

Ted Billups: Had a CT scan today. Was easy enough to schedule the appointment and they got me in within a week. My records and some other test results were sent from another hospital and they received and had them into the Spectrum system efficiently within a day. The front-desk and CT scan team were professional and courteous. Procedure was quick (15 mins?) and simple enough considering I don't like IVs. Afterward I called to ask for the records and the person there was super also very courteous and helped me out.

Happily Honest Camper: Extremely poor customer service when scheduling. Would give 0 stars if possible. When you're the only game in town you can treat patients poorly.

Kristin Harrison: I was referred to this office by my Mercy Health PCP last summer, and I simply don’t understand how a modern medical office can still operate like one from the 1990’s. They do not have EMR’s, nor do they offer a patient portal. They do not call you w/ your test results, but rather SNAIL MAIL them to you (about 2 week waiting period). They will tell you your results over the phone but you have to call them first. The phone nurse, Deb, always sounded irritated w/ my questions. When I called w/ a question about SIBO testing, she didn’t seem to know what SIBO was?!? Dr. Janardhan had a pleasant bedside manner and listened well, but I wasn’t a typical patient (symptomatic but scopes & tests normal). Turned out I was severely anemic, and they didn’t tell me until the results came in the mail. In the end, I went back to my PCP and got a second opinion from a Spectrum gastro MD. Better office but same attitude! Ultimately I told my PCP what I thought was going on and where I needed to go from there. I got myself an iron infusion, consulted w/ an RD to build a prescription diet and met w/ an allergist who confirmed I had histamine intolerance. I’m mad that I paid as much as I did in co pays only to diagnose and treat myself.

Jamison Rupright: Actually listens and hears you! She doesn't cut corners at all

Olivia Pennebaker: Super knowledgeable and willing to take time to answer questions.

Fred Ehrmann: Underwent Colonoscopy today everything was great. The receptionist, the nurses, and of course Dr. John Papp Jr. were fantastic. Big thanks to them all. Fred Ehrmann.

Janna Carson: Had a GREAT experience here! I was nervous at first to get my procedure done for the first time but the fact that my family is familiar with Dr. Papp Jr. and the nurses, staff etc. made it ten times better! Everything about it went smoothly from the prep at home to leaving recovery. They were professional, thorough, efficient and very personable, talking to me about my career as a veterinary nurse and making conversation. We were able to laugh at the fact that I'm one of their youngest patients to get a colonoscopy. Bedside manner and how you treat your patients on a personal level while staying focused on your job is huge and they were perfect through it all.Thank you Dr. Papp, Kaitlin (spelling?), Wendy and Jane (I think? Obviously my memory is off haha) for making me feel comfortable and making my experience go smoothly!

SM Fox: The woman at the front desk as I sit here (6/26, 11:30am) in the waiting room is as horrible to everyone else as she was to us when we walked in. So rude I had to stop and type a review. As I sit here people of all races are coming and going and you can clearly tell her difference in attitude of her “greeting” with a Mexican man (her first words to him, “do you have paperwork?”). We walked in the office 4 mins late (but 26 mins ahead of our appointment, and we waited 10 mins after we got here) and literally the first thing she said to us is...”you’re late”. Here for a colonoscopy which isn’t the greatest thing to do, at the very LEAST you could be greeted nicely. At the very least. Some people are made for front desk duties, some people not. Just bummed how I listen to her treat the Mexican man. I hope this isn’t a daily occurrence. I wouldn’t recommend this office based on what I am experiencing just sitting here.