Best Hospital Grand Rapids Near Me

Quentin Moon: I had my RNS surgery by Dr.Burdette, Dr.Ali, and the rest of his team. They were really good to me throughout all of the testing and, up to month long eegs. I'm glad all that's finally over though and I had my surgery. Which has helped already to reduce my seizures, and the severity of them when I do have a breakthrough. .

Chalice Belliel: I gave birth to my first baby here, it was an amazing experience, tleveryone was so caring helpful and got done what needed to be done I had an amazing nurse named ash, and Dr Johnson was a heaven sent. They followed my no man rule as I have ptsd and I cannot recommend them enough!

TJ David: Our buddy smashed his face on a sidewalk & Nurse Jackie in the ER did a phenomenal job of helping us.

Bellasima Poloski Valentina: The building & parking is confusing. However, random staff members throughout the hospital were more than happy to give directions inside. They took great care of my son during his surgery. Note: make sure to take your parking ticket inside to get validated or prepare to pay a hefty fee.

Debbie Sain: This is a terrible place !!! My mom went there she fell and had a broken hip and 2 places in her wrist . Surgery on Easter Sunday. The first day she was being treated so bad she called crying and screaming for help. They sat her in a chair for over a hour and ignored her call button for help for over one hour. She called me in severe pain and they wouldn’t answer her button . The nurses were the rudest people I have seen . Mom couldn’t walk or barley move. In Things got worse from there. They continued to treat her bad. Left her food she couldn’t reach it several times . Moved her phones she couldn’t answer her family . Then she was in there 6 days and never allowed her to brush her teeth, clean up or brush her hair . This was right down unexceptional!!!!! They should be held accountable for one of the worst experiences mom and family has had !!! Beware don’t take a loved one in this torture chamber !!!!!!!!

Donna Kapala: They are terrible at returning families phone calls. I left multiple messages with questions about my family member who is a patient, I am on her HIPPA, as well as having medical poa.

Jay petroelje: Went here with my fiancé as he had a bug in his ear and was told nothing was there went to the urgent care on alpine and there was a bug in the ear that the hospital “didn’t see”

loren schultz: Most unprofessional staff I have encountered.starting with the security guards up to the dr’s. Sad situation for the city of Grand Rapids, MI.

Erin Hiebert: I feel bad for those who had a negative experience here. I had excellent care when I came in for skin cancer surgery. Everyone from the nurses to the surgeon were beyond kind and caring. Little things like extra pillows, offering me ginger ale, wheeling me to a room earlier than scheduled because I had to use the restroom (it was that or a bed pan, which I honestly didn't care either way). The parking can be a little confusing, but I've lived in a bigger city with more convoluted directions before -- comes with the territory of growing medical campuses.

Patsy Littlefield: Went there by ambulance after I had fallen and hit my head and torso on my bathtub. I was in horrendous pain with blood by my ear, not sure where is was coming from. I was eventually told I had a brain bleed, and a partially collapsed lung, but no broken bones. I was sent him with two days of pain medication. I told them I was in disbelief that my bones were not broken, and out the door I went. I was encouraged to see my doctor on Monday. I was unable to see my doctor because of the pain level I was at, and consequently no medications were given. I checked the portal and read what I had been told in the ER. Later on that same day I went in to read their diagnosis to a family member. The report was totally changed and stated I had NO signs of injury. At this point I was very confused and made an appointment with a totally new doctor close to my home. Upon making it to the “new” doctor, I was advised that I had multiple fractures! I was enduring intolerable pain all this time, taking Tylenol after the ER meds. were gone. It was inhumane. I was then sent to Osteopathic Surgeons of West Michigan, and told I needed surgery. You pay top $, so go somewhere that knows what they are doing!!!!

CHERYL: Our daughter was in ICU for two days and then to 7th floor. We cannot choose just one great nurse and staff, EVERY SINGLE ONE WAS GREAT!! That is by far the best hospital we have ever experienced. For all of the staff to be so kind and compassionate, that speaks volumes for this hospital. Wouldn’t want her to ever go anywhere else!!

Jeff Hankinson: My one and only complaint is the lack of respect from family and/or friends in the surgical waiting room. For the love of God take your phone conversations out to the hallway, or go somewhere as private as possible. If that’s not an option, then have the decency to talk quietly because no one wants to hear your damn one-sided (loud) conversation or listen to your call on speaker when it is, and should be, a private and discreet matter. Respect for others has disappeared, and that’s beyond pathetic. People are disgusting. Please ban phones in the waiting room and designate a specific area for these situations. Then again, a simple text message works wonders as long as your phone is on vibrate and others don’t have to hear the tones everywhere.

Sulie Cervera: This hospital have me traumatize. I feel like all they doing is experience and testing on babies and older adults. Nurses going out the country and returning the next day and being around sick or premature babies in the Nicu. Adults ha they just leave them there to rotten. I DO NOT RECOMMEND THIS HOSPITAL TO ANYONE!

Robert Robbins: was highly disappointed on the quality of care I received since March 1, 2023.The communication was not accurate or consistent. I had a resident wish me luck with a ribcage removal which was not scheduled and nurse was not aware that a NPO was not inplace for an IR nerve block. When asked never once did any staff if I was NPO.it turns out I was and was unable to receive the nerve ablation.I am beyond anger over this situation.For a world class operation you should be highly embarrassed.Thanks to IR Nurse Elsa I will receive the procedure on this Friday. I only need to endure 2 more days.I can't thank her enough.

Kylee M. Tamminga: Nurses and doctors are great but billing department is awful. So many issues with them that it makes you never want to go to a spectrum office.

Dave: Five star nursing and services...Fifth floor..."Landmark" Building...Thanks...

Seldon Cupps (Seldor The Destroyer): Pretty nice hospital. They have nice staff as well.

Dyonne Washington: Absolutely the worst hospital ever. They treat you like an addict if your a minority.I will never ever support this place. It’s really sad how many people feel this way.

Kristine Heimler: My mother spent a week with this hospital. What a disappointment. No hot water for two days, so she had a COLD shower. Not one meal was even remotely warm. AND while in the ER her phone was stolen! Security said "sorry we can't help you". Corewell is not better or even close to the quality of what we deserve on the "medical mile"

Andy Anderson: VETERANS AVOID THIS PLACE! They have no experience dealing with the VA and veterans! Sent hubby’s RX ton the wrong number (I offered the fax number several times) andc when we got back to the VA to fill the RX, the pharmacy tried to call back to the ER bit of course spectrum was little help. Go to another ER

Isaias D'Oleo: In 2022 I went to the ER because of a hemorrhage. I received an excellent service at Blodgett. Both Dr. Bishop and Dr. Dilan-Szanto worked diligently to get tests ordered. Thanks for their work I discovered I had Stage III cancer. Blodgett has a very professional team, including doctors, nurses, and others.

Donals Bryant: Thank you everyone on 1st floor. So much help and even more patience!!!!

Hannah Pitcher: I had outpatient surgery here and was VERY pleased with the care I received from Amber, Alayna, Ruth, Diane, and Elli. All were extremely nice, understanding, and helped ease any nervousness I had. The doctors and anesthesia team were awesome. The registration staff left a little to be desired (they were very snappy and somewhat rude). Overall, a pretty good experience. If I had to have surgery again, I would come back.

Liz Kerwin-Wilholt: I had back surgery 4/13 and had a wonderful experience. My nurse Jessica was fantastic, great caring personality and sense of humor ;) I was made comfortable by everybody including the lab professional and all the other support staff. Good clear instructions and the ice pack they sent me home with is better than mine! Nice area for my husband to wait, reclining chairs, lockers and vending machines. I don’t want to have surgery again but if I did I would go back here!

Paxton Gray: Incredibly dismissive

Edward Dixon: Love the hospital and had both my surgeries there with no issues. The ER staff are a little rough, and they could be less rude, but overall, the care is good. The doctors are awesome, and the floor nurses are professional and compassionate. The security was good with none on their phones like some hospitals. It's an old hospital, but Spectrum has been a good experience.

Christopher Wood: They'll make you wait all day. They really don't care.

Alison Kailing: Literally everyone but one nurse abused me during my stay. Please call me. Asafp.

B K: Why changing the policies for Sickle cell anemia disease patients for some medications specially Benadryl injection...why not stopping the Benadryl pills too? Why the doctors should decide in our places what medications we should have? That's very insane since we are actually the ones who go through the pain and we know what is best for our bodies....and for me these policies concerning the Benadryl injection 💉 are stupids and the old policies should come back as they were meaning using the Benadryl injection because some people as myself can do pills.

Ron Poortenga: This review is based off my wife’s most recent stay from having hip surgery. Her first day the staff had my wife move in positions that we were told later by her therapist could have damaged her new hip. The nurses were over 2 hours late getting her pain meds to her and did not want to give her meds that would help her pain they fought us to give her meds that would help. Today we ordered dinner for her and after waiting 2 hours we were told the order never went through. The only saving Grace was a staff member named Amanda offered to pay for her to get some Panera bread, thank you so much Amanda this hospital needs more nurses like you! Overall a horrible experience for my wife at this hospital

Richard Hatkowski: Brought my wife home this past Monday after 8 days following surgery at Blodgett Hospital. Of course we're thankful for our surgeon Dr. Ryan Figg. Also want thank Dr. Kim and Dr. Modi. Nurses Janna, Rachel, Alecia, Ruth. Assistants Olga, Kenji, Brooke. Ostomy nurses Ann and Melissa. I'm sure I've left out some names. Everyone was so helpful, even nurses and assistants who weren't necessarily assigned but popped in to help from time to time answering the nurse call button. All of you were very caring for my wife and I felt like a welcomed guest. The food is very good and the room service personnel are prompt and attentive and just as caring. Can't say enough good things about Blodgett Hospital. Free parking is a plus. Thank you.

Shirley Grahek: Excellent nursing care. RNs listen and care. All staff are great. Food hot and tasty. Docs listen and treatments are appropriate. Shirley E Grahek MSN

Steve Grody: Identity crisis again. This time around it's a name that sounds like a college sophomore was involved.Not listening to staff and community, and spending wastefully

Susan Verwys: We visited the ER Dept. on 1/18/22. It was very busy and we waited for about 2 1/2 hrs. to be seen. The nurses and techs worked diligently to take care of patients. I admired their professionalism during a hectic time. The nurse assigned to my husband was was excellent. (I am sorry we cannot remember her name.) Both Dr. Bishop and Dr. Pham worked diligently to get tests ordered and communicate with my husband’s doctor. My husband was well cared for.

Riley Mitchell: I had a complication with my procedure, and I've been sitting in an ER exam room for 3 hrs. All I've been given is pain and anti nausea meds and a steroid pill. The doctor even handed my partner the examination light because he couldn't seem to see my clear injury. I even showed him photos I took

Dawn Larsen: They picked a sheet / blanket off the floor and put it on the bed ,my guy slept in his jeans for 2 days there was no tooth paste or they never told him wear it was, his bed looked like it was sat in,. the heat was at 80

Keith “Blaze” McLennan: Delivering here in a 53ft trailer is a challenge. Take your time and don’t be afraid to get out and look.They are really good at getting you unloaded asap

David Thomas: On July 1st 2021 I had a horrible motorcycle accident, ended up at Blodgett after I was transferred from Butterworth. I had a broken neck, right femur, pelvis, burst bladder, left fibula and tibula, and left forearm. Rachel was my OT and Brian was my PT but they were awesome not only for rehabilitation of my many injuries but for making me laugh and giving me the spirit and drive that I was alright. I am now stronger than I was before my accident which is my goal that drove me, crossfitting again and crushing my old Personal Bests. They showed me my accident was just a temporary bump and that I could use it to make myself a better human.Thanks Rachel, Brian, and everyone at Blodgett who cared for me in what could have been a dark time ,I would love to come in and visit you guys and show you how far ive come someday. You guys were AWESOME.David Thomas

Kelsey Heath: My dad was treated here in September for low sodium levels bc they couldn’t figure out the cause of his pain and that’s all they could come up with, also cleared of his cancer returning, he was sent home with no solution for his pain. 4 hospitals later he got his diagnoses after having to travel to Cleveland. He died last week from metastatic brain and spinal cancer. Go somewhere else to get your answers.

Jessy Lee: Great hospital they’re taking very good care of me but can you please make sure the people that deal with us in the hospital are nice to us? I called room service and the lady was absolutely rude to me I already don’t feel good I’ve been stuck in bed for 2 days I don’t need someone snapping at me with attitude. This happened 12-6-22 at 6:10pm

Abdulrahim Alagha: Thank you. My wife delivered our first baby during the covid lockdown. We were amazed! The stuff is friendly. The nurses are cooperative and highly responsive. Special thanks to the hospital management team and to the Doctor of Obstetrics and Gynecology.

Luca Fletcher: My brother came in with his hand swallen up like he got bitten my something venomous. My brother James could get worse. He really need help bad. No one wants to help. He's been waiting for 3 hours. What's wrong with staff here. I thought you get help when it's an emergency. Not here trust me when I got see my brother go through horrific pain. Later that day I went to go get a soda. Nurse did not want to help me find my way back to my brother. They knew he was.

larry peterle: My wife had Para Throid surgery there. The doctor was really good at his work. My Mom left this world there. Normally I would not kid anyone at the point of leaving this world but she was the exception. Some people's faith is so strong that all they can say is they have been waiting with a smile. Their courage replaces your loss with pride of being part of them.

Dillon Clapp: Instead of treating the issues that cause you to have mental health breakdowns they will call the police on you instead of helping you treat the problem. This place does not care about their patients and like to refuse care to those in need. Will NEVER go here again and don't recommend going here to anyone else!

Jacky Cauley: Beyond helpful and caring. I came in from out of town to make sure everything was ok with my unborn baby. They were detailed and I did not wait very long at all to be seen.

Sultan Racing: Thank you for everything today!!! We couldn’t be happier for our daughter’s surgery and recovery!! Everything we hoped for has happened. We are feeling truly blessed ❤️

Jordan Smith: My birthing experience here was amazing. Everyone was extremely nice, made sure I was comfortable, got me the things I needed, and provided me great education for my baby

jack hitts 3: Worst hospital was treated with zero respect or choice in my medical decisions

Samantha Esch: I had an appointment to get a an ultrasound at the breast center of trinity health. When I arrived to my appointment I parked across the street in a trinity heath marked parking lot. unbeknownst to me, I was not allowed to park there. The security guard came running out of the building literally screaming at me that I could not park there. I told him I had an appointment and thought I could as long as I had an appointment. He continued yelling at me that I just cannot park anywhere I want and that there is a designated parking area for where I was going. He then started throwing out accusations. He stated "I have seen you here all the time I have talked to you before about this you cannot park here". All of this was yelled at me. I had never interacted with this man prior and had never even been to a trinity health location prior to this incident. I tried to ask where I could park and he continued yelling at me and interrupting me that I just need to move my car. I stated that we had never met before and I had no idea what he was talking about and he continued to accuse me of "just parking wherever I want all the time". Even though I asked repeatedly where I could move my vehicle to, he never informed me he just said "there are places you can park for that building". I understand that I had parked in the wrong spot and would have been happy to move my car had he come out and explained the situation but instead I got screamed at and thrown accusations that were entirely untrue during an already stressful time when I was seeking serious medical care.

Zac: Came in with a broken hand and left with it in worse condition.. the technician who put on my cast wasn’t even suppose to be doing it “he made sure we knew” he failed putting it on twice by the tending PA, now my finger might need surgery due to wrong places splint, also every medical provider keep asking if I need plain pills after saying no…..

Jacqueline Villegas: The icu in the Hauenstein center was unpleasant to say the least. A lot of their staff, such as the day nurse and charge nurse, could use a refresher course on socio-emotional competencies and mercy/ Trinity health’s “values” as what they pride themselves in. The only positive experience I had with their staff was Melissa and Say - professional and kind/compassionate. When a family is undergoing a stressful time due to a loved one who is in critical condition , no attitude is needed, lack of empathy and sympathy is not needed, lack of mercy is not needed. I would recommend the other main hospital DT; hopefully they’ll demonstrate true/genuine care for the patient and will demonstrate hope and perseverance to do what is necessary and avoid doing what is not necessary.

Marquis Amon: Amazing hospital. The staff was extremely kind, and very skilled at their work. My son was injured, and as soon as we arrived, they not only treated him like their own family member, they treated him with the utmost emergency care and kindness. This hospital is truly a Gods Send.

Adam Christians (GeminiClone): ER is not equipped to deal with mental health issues as required by their partnership with the county. Once admitted to the hospital, staff was amazing. However, the 12hrs of neglect in the ER makes me question their abilities as a competent medical organization that I want to visit in the future.

Rodd Jobe: Helpful, caring and attentive

Jacob Feldpausch: My Father (58 yo M) has had kidney failure since 2018 with Blue Cross Blue Shield health coverage with General Motors having almost Twenty Five years in. He went to St. Mary's hospital for treatment for Three years. It took them Three years to tell him he wasn't eligible for a kidney. They weren't even competent enough to tell a healthy kidney recipient (compared to others) that he couldn't do them because their cardiologist used a stethoscope on his chest and said he had a flutter. No further tests done just told he wasn't an eligible candidate. They WASTED so much of his short lived time! Really consider any other place besides St. Mary's, most people with kidney failure don't have much time at all to waste on this kind of incompetence you will fall through the cracks with this organization.

Jennifer Dibble: Grand river cardiology is my place to go for 14 year's. Fran the receptionist Amazing! If you have a heart conditiin like I do, go here.

Ashley Duimstra: Five + stars go to Shannon Mengyan and all the nurses on the Labor and Delivery and post delivery floor! Incredible care, service, and helpfulness with patient, baby, and family!!

Judy Hammond: My husband has had the best staff,doctors, everyone here is professional,kind and knowledgeable...highly recommend

Sherrie Phillips: Qent to get my eye checked out to see if my retina was tearing had my vitals checked, the on staff doctor look in my eye and sat in a room for hour and half with no testing or an eye doctor coming to see me and got a bill for over $1000 and a 2nd bill for a phone consultation for $724. But no one ever came back to tell me if the retina was tearing or not? Finally just left to go see my regular eye doctor who got me in right away.

Monique Franklin: Normall it’s my favorite hospital to go to but today I went in I have this terrible pain on my right side feels swallowing no bruising not even tender to touch but it hurts like hell they took me back and literally online took my urine said it was fine despite my pain he’s sure nothing is going to bust open and there is nothing else he can do so I ask can u please check my blood to make sure my livers and gallbladder and appendix and spleen are all functioning correctly he says no there’s nothing else we can do I’m sure u a be fine like r u serious what’s going on with the hospital where they don’t even wanna run test on you just let me go home and stay in terrible pain

Angela Provatas: My daughter was sent to Helen DeVos from a different hospital for low oxygen, and severe coughing. The "Team" spent alot of time listening to our concerns, and issues we've been having for several months, and through tests, found out she has been aspirating food into her lungs causing all the issues with her breathing, etc. Without their help, we would've been clueless on how to help our daughter. Thank you to all the staff, truly from the bottom of my heart. Its been a month since we were there, and we now have our happy baby back. True night and day difference. Thank you thank you thank you!

T JB: What an amazing place in Grand Rapids!

Ashley Shettles: I took my 4 month old baby here because he was having difficulty breathing and running a 102+ temperature. I waited nearly 30 minutes in line holding my baby in my arms, just to get checked in. The waiting room was overflowing with people waiting to be seen. We ended up waiting in excess of 2 hours to be seen. Idk what they consider an emergency because obviously difficulty breathing isn't. The doctor was incompetent, telling me it didn't matter how high my baby's fever got he didn't need to come back to the ER. Absolutely no test were run, no blood work nothing. So he made a not so educated guess as to what was wrong with my baby, in addition someone falsified information on the after visit summary and notes. I'm completely disgusted with our experience at this hospital.

Sherry Pickering: My son William Pickering had 3 open heart surgeries through out his 6 years so far, the doctors and nurses are awesome, they treat you like family at Helen Devo's children hospital, they help give me back my son, a big thank you from me and my family. If it wasn't for u and God I wouldn't have my son here today. Once again thank you

Scott Reese: PSA to all of my friends who have large bills at Spectrum Health / Corwell health. As of last fall, they changed their prompt pay to 7 days from date of service, not date of billing. I was just billed for Chloe's hospital service this week and received notification of the bill in my chart. I haven't even received the paper bill yet and they still won't do an prompt pay discount anymore.

kimberly knapp: Absolutely an amazing hospital with AMAZING staff!! My daughters stay was the absolute best, she loved all the nurses and techs. The food was soooo good! She really enjoyed her meals. Thank You!!!

Mikaela Thompson: The staff was very kind but the room, floor, and bathrooms were disgusting. Hair and dirt everywhere, something dripping on the walls and the floor looked mopped with dirty water. The chairs were broke and very disgusting. I brought it to the docs attention and she insisted the room had just been cleaned rather than making it right. My child is immune compromised and that's why we were there. Now I have to worry she has brought something home from there. So gross.

kat baldwin: Brought my 3 month there due to a fever they helped her and she broke her fever.

Alvin Iler: EXCELLENT CARE! My daughter was there for 4 days in the ICU 8th and 9th floor. Dr's Nurses Aides, The Entire Team took care of her. Thank you all!! God Bless!

Steve Mcphee: This place is amazing. An I want to thank all doctors and nurses for helping my Baby boy get better. Thank you all so much you guys are amazing!!!

Amy Bruin: Wonderful care! Kelly, Christa and Josh on 9th floor are amazing! The care my child received while staying here was top notch. From the er docs to the transport team, we have no complaints! Thank you!

Ashley Hunter: Son had tonsillectomy surgery which went great. We were put in a “one” patient room we are not from here so my aunt “the driver” asked could she stay in the room with myself and son due to the travel back and forth but they “refused” due to “covid rules”. The day goes on and we are now in our official room for the night… Only to have a janitor come in and clean our room while we were here which is a small “1” person room we are already in to have her to inform us they were add another patient!!! And my aunt had to leave to add another 2! People to the room we were pushed literally to the window with a small divider you can literally stand over and wasn’t the length on the bed hipaa clearly didn’t exist AT ALL!!!! The patient has also had an additional person (3) around 2am dropping things loudly and laughing third person leaves only to have the patient parent Coughing bad!!! All night!!! Clearly she has a sickness going on nurses came in and have literally only treated the other patient all night I don’t even know my son vitals the monitor came off and they clearly didn’t care going on over an hour!!! #Worst experience Ever!!!!

Gayle Welch: I took my grandson who is 14 in due to a very high fever. The lady at the checkin was not friendly at all and the 2 nurses checking his vitals were also not very polite and wanted to disagree with me on the facts If a 14 year old boy notices that, it is a problem. We will most likely not visit them again. The security guard/valet was much better than the hospital staff

Jackie Deaton: My granddaughter had to have a pluge put into her heart it's because of them she is alive she is only 14 and is so brave

Dan Rose: Our son has been in and out of the DeVos Children's Hospital and continues to receive care from one of their clinics attached to the Hospital. Everyone is extremely accommodating from the doctors, who view you as an equal, the nurses, who go out of their way to help and make it the best experience possible during a difficult time, and the security personal helping to get you where you need to be. The facilities are top of the line and geared for kids. For Children's Hospitals, Helen DeVos is the Place to be!Update: 11-2022 We still frequent the hospital for monthly infusions and still the best of the best!

Stephen Glaesman: My daughter recently had surgery here and my wife and I were blown away with the service here. Our nurse Ashley was nothing short of Amazing! My daughter was dreading getting an IV but Ashley gave her the IV and my daughter didn't even know. After her surgery she received a certificate/award in the mail. Not only did we receive the award, but Ashley wrote a very sweet card to her which topped off the whole experience. My daughter has had 0 pain from the surgery and it's been roughly 5 days. I would highly recommend this hospital!!

David Figlus: Friendly, courteous nurses & Dr.Always there to help

S K: These 3 stars are for the hospital not the staff. It seems to me that the doctors/residents/nurses/janitors are overworked and overrun.We landed in the PICU to be treated mainly by nurses, some residents and seen by one doctor(usually only once) every 12 hours. Our care was all over the place and everyone had different ideas about the best way to handle our case. Felt very scattered and scary. After 2 night visit in PICU got sent to general floor where we shared a room with another sick patient (RSV-how they knew it was same virus is beyond me). And continued to receive almost all of our care from nurses who contradicted what the doctor/respiratory therapist were saying.Feel very bad for parents/guardians who don’t have the means or understanding to advocate for their children. My husband and I were there the entire time and very vocal and probing.On the one hand we are very fortunate to have had Devos Children’s Hospital there when we needed it but also feel like care could have been better and care was lacking because staff were spread thin and overworked. (All nurses/doctors/etc were very kind!) just no one was on the same page.

Stefanie Snyder: Our experience was as wonderful as could be when our 2 year old son needed an appendectomy recently. The surgeons did a fantastic job, the level of care from everyone was top notch, and all the staff were helpful and compassionate. Thank you!

Bobbie Dillon: If I could put 0 stars I would. I brought my son here the doctor didn’t even actually look in his ears or check him over.. she was in the room less than 5 minutes and told me he was fine and sent us home.. I took him to Metro health hospital and come to find out he isn’t fine he has a severe ear infection.. I will not waste my time with spectrum no more.. very dissatisfied

jadehaan1: I would give you all a 10 if I could! The one thing I would change is that the call light should go the desk and they page it out. The call system now takes a bit for people to get back to you. Understandable because they are busy. I don’t know how you guys are so nice! The attitude is unbelievable. So great!

Lori Moses: I felt like part of the group. This place is like a family. The nurses and the staff treates me real good. They kept my spirits up. Its a diverse group of people too! Jessica my night nurse was my girl. She took such great care of my wound. She would take the time to talk to me, laugh with me, and cry if I needed it. I also loved Cat and Beth in therapy. Petri was hilarious. And Jason from dialysis was amazing. Shout out to Daryla, Bre da, Dr. Lee, and Dr. Dyke. Is wish I could take them with me...

Jane Noonan: The staff is kind and does their duties willingly.One thing I appreciate is that the to heart transplant team is here. They have visited me and I know they would be be available if I needed them.

Tonya Jordan: They take care of ya! They get you where you are supposed to be. A few people stick out to for great care.I'd recommend coming here if you can!

Kimberly Mondry: Everybody here was so kind and courteous. I didn't get as much therapy as I anticipated. But I was on the high flow so I couldn't tolerate it. You hit the call light and they answer as soon as they can. They really are a team.

Lis Nieto: Most of the staff was caring and compassionate. The respiratory therapist were wonderful and on top of it. Shondrea would always make me smile by saying - Hello Gorgeous. I also liked Mike, Christian, and Tung were the best. Dr. Lee is wonderful! He was always looking out for me and what I needed. Gary, the Sppexh guy is a sweetheat.

Rose Scribner: I was annoyed that I had to go to another hospital for care. But it was the best decision I ever made! Everybody here helped me a lot. Physically and mentally there was a lot of good support.These young kids here get you laughing and it’s good for the soul. I did have to push them a bit to let me push myself.If I hadn’t come here, I wouldn’t be as far as long as I am. And able to go home today. And let me say that as sick as I’ve been, this has been the most excellent care.

Carmen “Carmen G” G: I would recommend Select Specialty. They cared for my husband for many months. They were amazing, caring and very professional. The physicians, nurses, aids and office workers all deserve 10 stars for the great work they do!

Bryan Tucker: The staff I met are all professional and willing to go above and beyond! Bree from Respiratory was very motivating. I had the intention of only being here 3 days and the team very kindly showed me I needed more help than I thought. It was humbling. I've been independent since I was 12 and this team took the time to respect my dignity and make it a personal experience. Beth from Rehab was easy to click with. She is very friendly to work with. Krishna is so caring! Didn't matter what you needed, she was there for you. I'd say all nurses were caring but Krishna kept me positive.

Becky Sowerby: My husband spent approx. 4 weeks at Select Specialty Hospital recovering from a very serious surgery and major complications/setbacks. Every single staff member, Nursing, PT, Physicians, you name them, are absolutely top notch. My husband was treated like family (they treat everyone that way). When it was time to be discharged, our Case Manager had everything set up so that he was safe at home and ready to take his next steps to full health. I highly recommend and we are so glad to have this type of medical care in our area.

Jeff Cooley: best hospital i have ever been in. the food was great and the staff was the best i mean the vary best i was there for a month and it seemed more like a vacation. thankyou everbody

Emma: I can’t say enough great things about Select Speciality. From the nurses, cnas, RTs, and case managers, everyone is wonderful. Everyone kept me in the loop. My dad was here for a month to recover after being in the icu on life support for respiratory failure. He is leaving the facility tomorrow to continue his recovery with NO vent or trach. Please consider Select for your family and friends. They treated him and I so well.

We Love Todd J: What can we say! Once we received a call almost immediately after Todd was received into Select Specialty Grand Rapids care from downtown hospital late into the evening, we had confidence that this was going to be a terrific place, and good for our loved one. This showed their great concern for the patient & the family.Once brother was admitted, and the work began to wean him off the vent & to facilitate his healing... SELECT SPECIALTY's staff, nurses, CNA's, Respiratory Therapists, OT & PT, each performed their jobs to the fullest. Their knowledge & professionalism stood out as the best in the industry.They did outstanding jobs! They have such professional staff that all deserve a BIG HUG, and a HUGE HIGH FIVE. They know their stuff!They even worked with our family to let 1 person visit due to Covid restrictions, and due to the nature of our loved one's issues.I/we would consider them all friends, & can't wait to maybe visit once restrictions are lifted to show our gratitude. Love to all!

C&N: I would recommend this place. The nurse were good and listened to me. The respiratory therapist were awesome! Make sure to bring a pillow!

Victor Ryder: I was almost at the edge of my life and you all pulled me back! It was painful but I needed to come back. I remember being in the Walmart when it hits me how sick I was. I made it home but started to go downhill. I only remember getting poked at my first hospital but that was it.Christian, my Respiratory Therapist - I call him Alakazam because he's a magician! Hes my first memory after being so sick. I love each and everyone one of the care members here. They put forth their best effort to save me and they did!

dalesdolls: I was very insecure about what I was going to encounter about coming here from ICU. My first night nurse really made me feel relaxed and better about me coming here. I didn't understand what this facility was for. We were very confused. Wished someone would have discussed this level of care better. I wouldn't have been so nervous.Honestly though, every nurse, aid, and respiratory therapist was wonderful! Gary - Speech Pathologist was excellent. Macie, my wound nurse was excellent. Physical Therapy was outstanding. They didn't push me, they knew what I could do and were great at describing the therapy to me. Everyone was great at encouraging me.This is a transitional unit.

No_Clue_ Gaming: This section of the Bladget Hospital is isolated from the rest of the general hospital.There are some great staff members onboard and some very understanding caregivers.The two doctors Dr. Dyke & Dr. Lee I’ve dealt with are both extraordinary people, they are very understanding and passionate about their jobs and eager to see their patients succeed.We had a great experience and excellent care has been provided to us,all of our questions have been answered .... butit’s everyone’s homework to educate yourself on your loved ones conditions so that you are able to ask the doctors right questions to help you understand everything better.The physical therapist are greatest always understanding and ready to help to push you with positive attitude further that you knew you are able to.I would definitely recommend Specialty Hospital to other people and other loved ones.

Thomas Grover: They are pretty adamant about getting you off the ventilator, tracheostomy, and getting me healthier. Dr. Dyke is a nice guy who is very helpful. He's a character!The staff is very friendly, kind, and courteous. I would recommend this facility if someone need it.

Timothy Stewart: My loved one had a great experience here at Select Specialty Hospital. We didn’t really know what to expect coming from the ICU, but the staff were all courteous and helped us through a very difficult time. I appreciated their responsiveness and willingness to listen to our needs. The physicians, nurses, therapy department, everyone was great!

Chris Timmer: There were good days. There were bad days. I had great nurses. Night I had someone give me a stuffed puppy to keep me company and it helped me with my PTSD. The staff was really good about my PTSD. I made a lot of friends, they were really attentive to my needs for the most part. My respiratory nurses were awesome. Christian (RT Therapist) and Amber (RN) were really attentive to all of my needs. I can’t comment on the food because I couldn’t eat it. They made sure I got everything I needed.

kory jannereth: Just a money grab! US health care is terrible!

Skylar Donahue: My boyfriend had a amputation and somehow they couldn’t do much for him or even get him a appointment with a specialist he’s been in serious pain and is getting worse to where he might have to get more cut off this hospital is useless

Alisha Lightning: After I left Butterworth hospital having a bad experience, hoping to get treated better ,no different..I can say All nurses are very kind hearted and care..But after 2 er visits for a total of 7 hours,no results, sent home feeling the same way.And it hurts my feelings knowing, that it was a waste of my time..and the total amount bad experiences with spectrum, I will no longer be a patient, or trust the care here ever again.Stop judging your patients..

Sue Brouwer: If you have an issue with any kind of mental health or addiction crisis this is the last place you want to go!The only thing they want to do is get you in and out of there as quickly as possible provide no resourcesand no observation for the petson in crisis. It is difficult enough to get someone in this state into an ER and they will discharge you even if you have informed them the person is a threat tobthemselves or others. Do yourself a favor and go to St Mary's where they will actually treat you and not pass judgement and move on. This person did injure someone 2 days later which all could have been prevented if they had even tried to do their job. JUST DON’T GO HERE.

Naomi Price: Excellent people, Excellent service. Very grateful to the staff of this hospital.

A G: Going to the ER is never anyone’s first choice and how you’re treated matters. I was truly grateful for the kindness of the nurses and doctors who treated me. They were incredibly busy and despite having to be treated in the hallway, they couldn’t have made me more comfortable - warm blankets, ice packs, ear plugs, constantly checking on me, etc. My results and treatment were explained clearly to me and I left knowing what to expect. Thank you to the amazing ER team at Blodgett!

Anneke Venhuizen: Prompt service and really kind, helpful providers. Nurse Hilary and doctor nick were great and helped me through a difficult diagnosis with kindness and professionalism. Definitely coming here next time I have an emergency-worthy issue.

Don Jackson: Not a good place to trust an elderly persons stay. They want to put every old person in an nursing home rehab..no matter what good care theyhave at home. Do not trust that a rehab will be in your best interest for your loved one. Been there done that..they do not take care of anyone well.

Todd Sanfilippo: Coughing up blood since last night called Dr first thing this morning told me to be at the er by 12 15 I show up at 12 and have been here waiting since its now 4:50 pm and I have yet to be seen I can barely breathe and like I said am coughing up blood apparently that's not a issue though cause Sally that came in complaining of a headache has already been seen worst place ever just want to know why I'm coughing up blood

Nicole Yowish: If I could give a no star, I would. I went in for chest pain that moved to my back, and felt faint walking to the room when I finally got called in 2 hrs after waiting, dr artz had barely checked me out, only checked my lungs with a stethoscope, and stood by the door the entire time. ( she was in there literally a minute) I got discharged after 1 minute of being seen, and 2 hrs of waiting with a diagnosis of “back pain”. My mother and sister also have very bad experiences in this department

Wander Martich: Seam like they didn’t care one bit that you were there. Didn’t do any exams and send me home. Later a home I almos passed of a pain in my chest and had to call the ambulance

Hillbilly Sonya: The good people there

kaitlyn hardy: Superfast and Polite

Evan Kearney: Very professional and thorough

Kollin: Came in 3 ahead with signs of a blood clot. I was told to go to er. I sat here 3 or 4 in total ahead clocked in at 1 at 2;30 there are 12 of us in the lobby and nobody has moved since 1:45 I guess we will find out if it was a blood clot/ pe in the lobby while waiting with copd. Covid really sucks and I know staff are under stress buuuut people need to feel taken care of and it's not here. Shortly there will be less than 3 feet apart

Jim Edgar: I was sick for 3 days had to go in on a Saturday night they did a super job. Taken care of right away. They found the problem and checked me for covad all goodThank them for being there for all of us. GREAT JOB.

Joni Kelly: I received care in the ER and it was horrid! I came by ambulance with cardiac issues. And it took over 2 hours to get assistance. They were rude to me when I asked for a room. And the Doctor was not professional or caring. I get that everyone has bad days. But, the quality of patient care and concern is very low. I asked one nurse why it has gotten so bad care. She said it’s the homeless and drug addicts abusing the system. I was shocked by her response!! She said it unfortunate but they’re are on edge and suspicious of everyone. I’m not homeless or on drugs. I never asked for anything for pain. I was sent there by my Cardiologist after being in urgent care for 5 hours. That entire hospital needs better training in quality of care of All patient including education, hospitality & compassion because they had none.

Michelle Baggett: I came because of severe pain. I got 2 prescriptions 1 makes me sick to the stomach and the other my insurance doesn't cover. I called them to let them know and I was informed by the nurse that just take some otc meds instead. I am very appalled because if otc worked I would've never come there. I'm in so much pain I keep vomiting to get rid of the pain.she stated that she. Didn't. Have time to deal with me and my issue.. She needs to be fired

LOVE FAITH-HOPE: Hello to Dr Marty Freeman. Thanks for helping me with my emergency . Your Christian faith was very evident and reassuring. 🌍😀🏄🎾⚾🏖️🏈⛪

David Miller: + 1 Star - Closest to my home.+ 1 Star - Dr St John was good, honest, and straight forward.+ 1 Star - Lauren (The Nurse) was funny and helped ease my mind.+ 1 Star - Got a cool knee stabilizer.- 1 Star - Lauren (Same Nurse) did not laugh at all my jokes.4/5 Stars for this visit. Overall excellent.

Gina Rios: Super fast and nurses are so nice!

Gabby Love: The doctors are impatient and very rough.

Nicholas Martin: Having been a hospital trauma counselor, I know that ERs often look disorganized and frenzied to the general public. The ambulance brought my wife to Butterworth ER where she was immediately seen and asked all the correct questions in reference to exceedingly high blood pressure issues post surgery. The nurses were cordial and efficient as well as ready to receive information and questions from me even while caring for my wife and several other patients at the same time. The doctors immediately placed a page to my wife’s surgeon who did surgery on her last week in Lansing, being able to then consult with him about her case! Immediately, scans and tests were ordered and performed with due haste, blood was taken, iv was started. I wish I remembered the names of staff so I could thank them personally. Tyler was an exceptional nurse who gave exceptional care with understanding and treatment of my wife not only as the patient, but as a person. ERs are wild places to work as staff and to be as a patient. We sincerely thank the staff for their exceedingly fine care which prevented a worse scenario from occurring for my wife. They were busy, yes, very busy, which to many might seem disorganized or uncaring; however, they were there in the room when needed hour after hour. And while the ER looks like it needs to be updated, looks don’t count! It’s how the staff saves lives by taking the most critical cases first. That’s where they did their job for us as needed in the midst of ER frenzy! Thank you to the ER staff at Butterworth!!!

Hector Andrade: This ER has really gone downhill, 1-3 hour wait times, and the ER waiting area keeps getting smaller and smaller.

Idalis Pagan: Horrible wait times. You might as well just take your chances at home.

Alisha Lightning: Doctor Bushman,is very judgemental,really un professional, how she talk to your patients,she makes them feel less then,it like what u r feeling is not that important, discharge with no care n talked down to..But through out my bad time..Nurse lindsey,and the ultrasound tech was the total opposite..and thank you ladies

brandon beimers: They saw my needs and eased my pain. Fantastic Drs and nurses. Highly recommend.

Cynthia McFarland: Butterworth emergency is a joke they treat patients like numbers and my son could of bled out by the time they got to him this is totally unacceptable health care

Marie: Very dismissive of pain

Fernando Christian Hempe: MisdiagnosedNurse practitioner no doctor in duty

Caitlin Weible: I came in with a dislocated elbow and was very scared and in a ton of pain. The nurses were incredible at comforting me and making sure I was taken care of. Mind you, this was with a full ER and they were already trying to juggle so many people. The Ortho doctor came in and explained exactly what they were going to do They treated my elbow and sent me off in a sling. I can not thank the entire staff enough. I did need to wait about half an hour in the waiting room as there were people coming in that needed to be seen more urgently than me. This was expected especially with the medical staff shortage going on right now.

NaQuisha Smith: Every single time I have to come here for some reason, they're always moving like I/we don't have an emergency. It always takes so long, and they'll skip over you and just let you sit if you don't speak up. If you do speak up, don't show agitation cause they feel threatened.

Chloe France: This emergency room is so slow. Thank God I am not dying,. I would have already been dead.

Jessica Cook: I can honestly say I felt violated here. They knew they were going to have to put an iv in for medication. But first they have a phlebotomist come and do labs. Which is completely fine. But why not have them do the iv then and there?Half hour later a nurse comes in and uses the blood pressure cuff to start the iv. Not the normal tourniquet. I told the person I am very hard to start an iv on.My arms look like I was beat because of all the poking and fishing. Finally he called for someone else for the final poke. Saw the er doctor twice to which he said if I came in without a different doctor telling me to and calling the er order he would never have treated me (which infact I do have an infection in an open incision.)And I'm just going to mention the fact that being 1 week post op- having organs ( yes multiple) I had to park and walk myself in because otherwise it would be a 10 to 15 minute wait for someone to do it. But I couldn't wait there I'd have to move just in case.I called customer relations- they said we will take your feed back but staffing issues are staffing issues- sorry.

Sheila Ring Shiflet: Had out patient surgery..Valet parking..in and out..I like this hospital!!

Ashley Shettles: This is the worst ER I have ever been to. Just stay away if at all possible!

Nancy Brandt: I would love to take this opportunity to thank the doctors, nurses, social workers, cleaning staff , and food service personnel for all of the excellent service, and care provided to my brother John Grove. The Heart ❤ 5 floor was more than we ever expected. Excellent team of doctors.The Lung transplant team never gave up on John and neither did the infectious control doctors. John's nursing staff were outstanding as well. Thank you all for making John's passing a little easier for him. You are all superstars!!!!! ❤

Sarah Burch: We came in at 3 am for some pregnancy related issues. Everyone was kind, fast, and considerate.

Jennifer Rapelje: Got sent from an urgent care to this ER, kidney stone with possible obstruction and sat in the waiting room for 2.5hrs. Kept being told the area I would be taken to had no beds so they offered nothing. No pain meds, water, anything. Never again

Everett Workman: This place is a joke. Don’t ever tell them you want to talk to your family doctor first because they will call cps

Kathy Thomas: Did they don't care about children

Regan Treece: My daughter's therapist was successful at weaning her from her bottle. However, overall it was not a positive experience. The medical oversight was lacking, and my concerns about my daughter's weight loss were not taken seriously, to my daughter's detriment. Also, billing issues have been a nightmare because they mishandled the insurance authorization. To reach the positive final outcome we had to endure a lot of difficulty.

Marshal Anson: Great care

Tim Crawford: What a bunch of morons.

Neight “King” Renegado: Incredibly unhelpful, and they take forever to schedule appointments.When you do finally get in, unwilling to provide aid.If you require surgery, consider Orthopedic associates. If you don't meet Spectrum's surgical pre-requisites, they essentially just tell you that you have to live with whatever pain you are enduring, no matter how bad.

Danielle Tubbs: Great hospital for families and very kind staff❤️