Best Karma Dealer Grand Rapids Near Me

Tom Kozura: Friendly and fast service. Thanks to David Wodarski and Zachary.

Michael Alonge: I bought a BMW 540i from out of state and worked with Richard. He was super professional and helped make the process seamless from start to finish in 24 hours. I 100% recommend working with this group.

Francine Crook: John Sergeant at Sharpe BMW was great with the purchase of my X3. I started with an internet inquiry and he was super responsive and reliable in communicating details and setting up not one but two test drives. We met and negotiated a purchase. It was a used a vehicle and I was surprised at the top notch service I received. It was great working with John!!

amber kay: I highly recommend Sharpe Cars! Richard Braden was my sales person and he was able to walk me through the process of buying a car 100% online! He made me feel comfortable about my purchase and was able to answer any questions I had even after the sale was done. He was very patient as the whole process took longer than usual. I had an excellent experience with him and definitely suggest him to anyone ANYWHERE looking to buy a car from Sharpe. Trustworthy dealership.

David Frueh: Tried selling me a car with tires in need of replacement. Front tires had gashes. Refused to replace all four tires. Claimed rear tires were fine. Go back to pick up car after only front tires were replaced on an awd car. To find rear tires needing replacement. They said they would not replace they were fine and awd cars don't have to match front and rear.Brought my car in for repairs at the same time was quoted way more than I wanted to put into it. Had it fixed elsewhere for 1/7 the quoted price.Use caution when using this dealership. Not what they used to be.

daniel D: Amazing service department, went and above and beyond to help with an issue.

David Lamancusa: Bob Fairchild was excellent to work with. Fast, easy, and fair transaction. I don’t typically like car salesmen but I would buy another vehicle from him. He was personable, knowledgeable, not pushy, and helped us get a great deal on our new vehicle.

Ellen Swift: Very friendly. Had car in for service. Timely turnaround

Saint Chuck: Friendly, no pressure sales. Clean and controlled service areas. Certainly not a visit to lament!Special shout out for Shaun Waid in Mini sales! :)

Camden Schuessler: Bob helped me when I purchased my 2017 Nissan Rogue. Not only was the car in terrific shape, but everyone here was very nice. I loved how Bob saw an actually human being when speaking to me, and not a way to make money. For example, Bob took the time to really get to know my mom and I, and even giving some special info about himself. Like the fact that he was in a Mountain Dew commercial in the 80's which I found pretty darn cool. When I put money down, the title for my car was not in yet. However, during this waiting process, Bob contacted my mom and I regularly giving us updates and funny jokes. I highly recommended purchasing your next car here.

Adesola Kuyoro: Brett was fantastic to deal with. Very knowledgeable and made the process fast and seamless. Will definitely be back to buy from him again!

Pat D: Buying my used car from Sharpe was a great experience. I found the car online. I was pleased the car looked just as good in person as online. Shaun was my salesman and was helpful throughout the purchase.I'm very pleased with my new car and Sharpe dealership. Two thumbs up. I would recommend Sharpe!

Morgan Dufford: I randomly decided to upgrade my vehicle a few weeks ago and was in between a brand new Subaru (from a different dealership) and a Range Rover. I was checking out Sharpe's website to see what RRs they had in stock and a used Mercedes really caught my eye. I sent an email to get more info and within a few hours, Brett had contacted me to set up an appointment so I could check it out. Brett was super accommodating to my insane work schedule and was able to answer any and all questions I had (good and bad!) regarding the vehicle, servicing, etc. and was not pushy in any capacity -- I felt completely comfortable and believed he wanted me to make an informed decision as to which vehicle I purchased, even if I did not end up purchasing with him. We also discussed options for my "old" vehicle, and he even emailed me the CarFax report to assist in my selling it privately -- I was (and am) super impressed and would recommend Brett to anyone in the market for a vehicle! Thank you, Brett!

bernadette powers: This was our first time purchasing a vehicle from this dealership and we had a wonderful experience! Brett went above and beyond to accommodate us, communicated well and was extremely knowledgeable from start to finish. He made each step of the process enjoyable. We highly recommend Sharpe if you are in the market for a vehicle.

Bridget Lorenz lemberg: Always friendly and helpful when getting your car fixed!

michi lehmann: Great experience. Katie Kelly and the entire team were very helpful throughout the entire process. I highly recommend Sharpe Cars! You guys rock.

Mike Rafferty: great people

Amanda E: We recently bought a Durango through Sharpe with Bob. The buying process was very easy and smooth. The vehicle had two issues we noticed when test driving. They replaced the broken plastic piece as we requested and the other issue we had required the battery to be reset. Reseting the battery did not fix the issue, so we reached out again to Bob. He was very responsive and we are taking it in to have it fixed on Saturday courtesy of the dealership. I appreciate the ease of communication and the follow through on fixing these items.

Amelia Barker-King: We are so excited about our new car. The process was fun as we worked with Brett. He seemed knowledgeable, energetic, and kind. Sharpe's process in general was seamless.

brian stacey: Brett was great to work with. Being a first time Land Rover owner, I had lots of questions and Brett answered or found the answer to them all. Great service and attention to detail as you would expect from Sharpe.

NORTH STAR: Just looking for a new car. No one helped out, I stayed for 20 minutes and left.

Richard VanderMey: Great Staff in Service Department, shop was run very efficient and all the Service Technician's were very knowledgeable. You could eat off the service department floors.

Cris Hunt: Ask for Rick Almond. He did a fantastic job getting me into a vehicle. He was very helpful and not at all pushy. He was always 2 steps a head. I picked a car and he grabbed the keys. The whole process was incredible. The communication was the best. Always texting me and sending me emails about my new car and the extras that I receive for purchasing a car through Fox.

James Hatt: Speedy oli changes ⭐⭐⭐⭐⭐

Æ eLVe: I've left multiples of VMs for this place for someone to call me back about the $4,000 warranty I bought. I have a few simple questions.Been trying to contact them for a week now, seems like once they got your money they could care less.Especially considering the ONLY thing I asked for when I got my new truck, was for the second key fob and key. Apparently dropping 50k on a truck ain't worth a call back or second set of keys.

Jen Buchanan: We test drove a CRV. We were not for sure what kind of vehicle we actually wanted to purchase. We spent 4 months test driving brand new, used, different makes and models. We left and didn’t make a complete decision until two weeks later. The car was immaculate but what we liked even more than the vehicle was that Bruce was honest and NOT invasive nor pushy. We do not like high pressure sales and Bruce was a perfect fit for the model car sales person. We will be back when we purchase again. I would give 10 ✨ if I could. I was extremely impressed with the entire process. Thank you to ask of you. 😁

Jacob Black: I worked with Joe Borak to purchase a used pickup truck. I could not have been happier with my experience with Joe and the dealership. I highly recommend.

RC Mack: This was by far the best car buying experience I’ve had. Not only was the salesman Larry genuine and great to work, but all the team members I conversed with were very friendly. I was offered a very fair price for my vehicle (trade in) and the sales manager was able to create a deal that was fair for both of us. I would recommend this team for anyone looking for a used car, they were honest and straightforward.Ryan

Taylor Bruursema: What a pleasure it was to buy a car at Fox Motors with Dave Roguska! He is one of the best salesman I’ve come across when buying a car. He made it such a good and easy-going experience.

Kadie McCool: Purchasd a 2020 Jeep Wrangler with all the features I wanted New Years Eve. The entire experience was so seamless and wonderful. Met with Joe (sales) to test drive the vehicle and he went above and beyond to find answers to any questions we had and was always available via phone for any questions. The entire process from credit app submission to signing on the loan was so fast and simple. James (business manager) was incredible as well. He got us in and out in record time. The vehicle was in immaculate condition inside and out and we were good to go with a full tank of gas. Top Notch customer service all around. Best car buying experience I have had yet.

Luis Rosario: Great service

Sarah Ochsner: Dave Roguska at Fox Motors went above and beyond to provide a pleasant car buying experience! Eric made the financing portion painless. I drove away in my “new” car feeling the deal was fair, and excited about my new ride. I highly recommend Dave and the Fox Motors team on Plainfield!

Derek Buchoz: This dealership has my business for a long time! Joe and James did a wonderful job on making the process of trading my truck and buying a newer one fast and easy. I will definitely be going back to Fox Motors when I purchase another vehicle

Matt Eagles: Sold our car here after getting a KBB offer. They gave a little less than the offer, but I had failed to list that the car needed new tires. Price was fair and the process was quick and easy. Would highly recommend.

Thomas Vigil: The help is too busy on their personal phones to take care of the customers

Tiffany D: Horrible people. Lost a soon to be customer due to a " wasting budget and touching cars"

Brian Klenoski: Never going back therr

Casey Cole: My wife and I had a great experience, Joe made trading in my car and buying a new car very easy. I would highly recommend them to anyone looking to buy a new car!

James VanOosten: Bought a 2016 Jeep Cherokee great experience Dave Roguska! Had a small issue and he took care of it just like he said he would. Very personable and would highly suggest him to anyone looking for a car or truck!

Jwahir Harris: I am blown away at the amazing service and flexibilty of working with Larry. I went in with my old vehicle knowing it needed a new transmission, and Larry worked with me to give me all my options. We went in on a Friday night 1 hour till close and were able to test drive the car I was looking at. Larry discussed some numbers with us and we were back Saturday midday with my old vehicle to have it asssessed. By 1 on Saturday I was walking out with keys in my hand to my vehicle, all thanks to all the work and effort of Larry Swanson. Would 100% reccommend working with him and will be working with him in the future when we are looking for another car.

Keith Dunham: Cost, numerous contacts to approve work that was scheduled to be done, parts were not on hand for work scheduled to be done. Warning light for one of the things scheduled to be done, came on the next day we drove the car.

Laurie Gardner: Great experience with Mark!So helpful and patient!

BObbie Cingan: Mark is great. Very helpful.Wonderful customer service.

Catherine Kriegbaum: LOVE MY NEW TIRES!heart betten importsMostly user error on my part

Jack Wolf: This was a difficult service - VW software upgrade and the first one done on ID.4 models. Betten staff did a good job and took the time to do it correctly.

Donovan SRK: Service quality is at Kia level

Hasib Mujic: My A/C is not working. I still have warranty on the car. They checked it and said there is no way of knowing if it’s bad because it’s cold outside???? They said lines are good and it has Freon. Me who is not even a certified mechanic could figure out what’s wrong. The A/C compressor doesn’t kick in at all. So they told me to come back when it’s warm outside and they will check it again. With all this said they tried to charge me the diagnostic fee.. this was the last time I take my car to this dealership they are horrible. To add this car was in once before for the A/C issue and they fixed it worked fine for 3-4 months and stopped again.

Sokol Kajolli: Great explanation and use of waranty

lady fantastic: Terrible service!

Jenna DePlonty: Will was great at communicating to us, and understanding our needs.

Steven Huntoon: High service costs.

chris sheldon: It saddens me to report that my experience with Betten started out great in 2018, so much so that I bought a second vehicle from them in 2020, but it’s been downhill from there.Most recently, my four and a half year old XC90, that I meticulously maintain and serviced with Betten, left me broke down on the side of the road. So, things happen mechanically, no harm there.May be failed turbo or head gasket, but I assume because Betten service can’t tell me, and they aren’t sure they can even look at it for 30 days.I called Betten Volvo service from the side of the road, and the disappointments started there. I received immediate explanations on why Betten may not be able to look at my warrantied vehicle for a month, that they had no solutions for loaner or alternative transport. They gave me a number to global Volvo so I could arrange a tow. I was also told at this time the vehicle was not under warranty, when I had a copy of the warranty Betten sold me with the vehicle brand new.I went to Volvo the next morning to find my vehicle had been left unlocked in the parking lot all night. The service rep was very kind, but had no idea when they could help me.I called daily for a week, and was never given a glimpse of a solution, even after escalating and meeting face to face with the director of service, Eric. Eric also let me know there was no one at Betten who could help me, and he had dozens of customers in the same boat, and I wasn’t special.I have a handful of other poor experiences related to service since 2020 that I have overlooked but things are stacking up!The people working there seem kind enough, but ill equipped to provide the service that drew me in a few years back. Jason in particular has always been helpful, but Eric successfully made me feel like I am not wanted as a customer.I actually had to tow my vehicle from Betten, to another garage, in order to ensure I get my vehicle looked at within 30 days of breakdown since Betten is not be able to look at it. This vehicle is under 100% warranty that was sold to me by Betten.I can’t even begin to express the disappointment regarding how Betten handled my warranty kindly, so I won’t try.Don’t know whether to laugh….or cry, but I do know that Betten and I seem to be in agreement that if I need my car back this month, it need to go somewhere else, even though no one knows what’s wrong with it

Guillermo Cisneros: I had a great customer service experience. Josh Betten was extraordinary. He was very attentive, detailed oriented, with always a great attitude and a smile. This made my experience very pleasant.

mike p: Terrible!! Been calling 2 days in a row to get service dept and nobody ever picks up or calls back. Would def not take any care to get worked on here or do any kind of business with these clowns. Pathetic.3/3/23 by FAR the worst parts debt i have EVER talked to. About as useless as it gets.

nacyrima dream: I want to give thanks to Betten Imports best customer service experience I’ve encountered I went to trade in my 2013 Lincoln MKZ met with Kyle he help me he was very nice and professional easy to work with with trade I was able to pay my car off and get 2017 Audi Q5 sport financing went smoothly with the help of Dominic he answered all my questions and concerns told me all my options he was very professional and explained everything I needed to know about my new vehicle thank you both for a great experience I appreciate you all and the phenomenal customer service

Kevin Dobreff: Excellent customer service and good transparency when diagnosing the problem.

Ashlee Andrews: None of any sale people in this dealership will welcome you said hello to you. When you walk into try looking at purchasing the car

Kristen Wolfram: Great service, especially the shuttle.

Charles Bristol: Excellent group of people! best new car purchase experience I have ever had!

Nate Millage: Convenient, super friendly, easy, relatively quick. Nice waiting area too.