Best Nursing Home Grand Rapids Near Me

Brooke Bouwman: DO NOT SEND YOUR LOVED ONES HERE. My grandmothers second husband had lived here for many years. She has chosen this facility as her first choice for Short term rehab on multiple different occasions over the years. The nursing staff is amazing. There is love in this building but, some of the management team and social worker on staff as of this date are highly unethical, unprofessional, and practice unethical standards that do not match up with state level code of ethics that they should be held to legally. Our family chose to remove my grandmother from their care today due to our fear for her safety emotionally. I will be adding to this review photos of emails sent from staff and questions from me that went ignored for days on end over the last two weeks when I have more time. I also will be adding specific details to this post. But right now I am saddened and tired. St Ann’s has been my go to recommendation for elderly care until now. All it takes is a few bad employees in management to ruin a place and its integrity. The only reason I am posting this today without all the screenshots is because I am fearful of any elderly person or their advocates having to endure the duress this religious non profit has put on my family themselves and want to beware any families considering this place. My family will be reporting the organization and certain employees on multiple different levels throughout the state and different licensures that are held. I will stand firm and strong in my advocacy for the elderly to be sure that change does occur so that the other people who will enter this facility and their advocates do not suffer unnecessarily due to the actions of individuals whom serve those there with no compassion, empathy, professionalism, and integrity. Truly a shame. I have faith that there will be change. I will report back the results whether it’s now or in a year. I’m hoping to see results soon and for those that participated be held accountable and encouraged to change. Everyone deserves a chance to take ownership of their wrongdoings and be given grace and forgiveness. But these individuals are standing so firm in their wrong doings it is hard to believe that any leadership within this company will admit that any act from these staff members could have done better. Everyone can do better. Man oh man the devil is at large in this place and the social worker and Intake specialist are holding his hand tight. Big prayers and healing energy being sent to them!

Patrick Cook: Lived here past 9 months. Love it

Ericka Swedberg: My mother in law was there for rehab and she just sat there for a week and barely got any rehab. The nurses there are not very smart and would give her Tylenol with other pills but not say what they were. Thankfully, she is of sound mind and asked questions. One nurse tried to give her a calcium pill that wasn't prescribed to her and was just hospitalized before coming there with high calcium levels. Another time, she asked for her Tylenol, and they told her they gave it to her when, in fact, they didn't. They gave it to another patient with the same initials. Very unsafe when nurses are giving patients wrong medications, especially medications that could harm someone. DO NOT LET A LOVED ONE GO HERE. They need to be shutdown.

Kimmi Galloway: One of your workers valeryia was extremely rude to me. Used profanity. Found me on social media and was calling me out of my name and told me I was a bad mother. Absolutely unacceptable.

S M: From day one this facility has struggled to care for my family member. On day one they allowed my family member to leave the facility which is supposed to be a locked door facility. From there it has only gotten worse. They allow my family member to sit in filth. Because she “denies” a shower the facility is ok with it and allows her to go days and almost weeks without giving her a shower unless family comes and assists. Physical therapy has denied her service because she refuses in the moment. She has Alzheimer’s and has no way of knowing what she is saying and yet they allow her to make these decisions on her own. It appears to simply be an excuse to not have to work with her. Her bathroom and bedsheets are often covered in fecal matter that has been there for days. Her bedsheets constantly are misplaced and we are told we need to buy more. She wears the same clothing for days and weeks at a time unless family comes and assists. When you voice the concerns to the staff and admins they won’t accept responsibility and make excuses. They make notes that they make a full assessment, however she has plates of moldy food and rashes on her body that go unattended. It is heartbreaking to know what my loved one faces in this facility and god only knows how many other families have loved ones in the same facility that are going through the same thing. No one seems to really care unfortunately.