Best RV Dealer Grand Rapids Near Me

Dick Klein: Best RV dealership that we have ever done business with. Great service department. Great sales department.

Laura Lawson: Back in February, we went to an RV show at Rosemont, Illinois. And fell in love with the Tiffin products. We started looking on the internet for a used Tiffin Phaeton 40IH. We found one at Midway RV Center. We started communicating with Ryan Kramer. He was great!! Answered all of our questions he even went on the roof so we could see the condition of the roof. 36 emails later we put a deposit on the unit. Three weeks later we were able to head over to Grand Rapids from Huntley, IL. Once we got there, Brian took over and showed us every single thing we needed to know on how to use the unit. He was very thorough. Then came time for paperwork. It took about 20 minutes for us and then we had to move all our stuff over. We wanted to keep our mattress. So Isaac helped my husband with that. Sounds simple, not at all. The mattress is an air mattress and needed to be unassembled and re-assembled in the new unit. It took them about an hour to complete and Isaac was happy to help in every way. We can't say enough great things about the people that work at Midway RV Center. If we had to do it again we would take the 4 hour drive there and back. That's how nice everyone there is. We HIGHLY recommend this company.

Anthony Degennaro: I recently purchased a Newmar Motorhome from Midway RV in Grand Rapids and I couldn't be happier with my experience. From the moment I walked in the door, I felt welcomed and well taken care of. My salesman Ryan was incredibly knowledgeable and helpful throughout the entire process, and he made sure that all of my questions were answered.Even after the sale, the team at Midway RV continued to provide exceptional service. When I had some warranty issues, they corrected them quickly and efficiently, and even installed some extra aftermarket parts for me. I was impressed by their professionalism and attention to detail.The delivery of my RV was also top-notch. The team took the time to walk me through all of the features of my new RV and made sure that I felt comfortable with everything before I left the lot.Overall, I would highly recommend Midway RV to anyone looking for a high-quality RV and exceptional customer service. Thank you, Midway RV, for a great experience!

Amy Rohrbach: Love Midway. They worked with us on trading up into a diesel pusher from a class-A gasser. They do all the service work and take great personalized care of our coach. Their high end customer service is second to none. Highly recommended if you are in the market for an upgrade on motor coach ownership. Two thumbs way up👍👍

Sarah Traver: Very nice people

David Dean: I purchased my pre-owned class A luxury coach site unseen from Midway. Despite an industry known for shady practices, Midway excelled. I got a great value and exceptional service. Bill, my sales rep, was honest and attentive and the service department got me ready to go by performing complete maintenance on both the chassis and house. I would definitely purchase from them again.

elwin h wood jr: Knowledgeable staff. If you need service done right. Bring your rv here and see dave in service tell them Elwin sent you.

john pringle: Don't deal with Dave in Service, never has a good day,rubs off on customer service

soccerbmw1: Kyle W. was fantastic to deal with!!! Quick follow up and went above and beyond to help. I recommend doing business here with Kyle!!! Easy paper work, took there time for us to inspect unit. Made sure we were comfortable with our new RV and how it operated.Thank you !!!!

Life Journey: Look no further. This is the place to be. As a full time RV'r for 3+ years, I've had my fair share of dealing with mediocre to worthless dealerships. The reviews speaks for itself. From the moment I met Kyle, the entire process was crystal clear and spot on. Got a contract for a new 2022 Newmar London Aire in Sept of 2021. When Newmar unexpectedly hiked prices and passed it on to dealerships mid contract, Midway stood firm and honored their commitment. Honesty and integrity is hard to come by in this industry. Ordered factory delivery and was given an unexpected credit for dealership PDI. I've dealt with the most popular and well known large dealerships in Colorado, Texas, and Indiana. They are no match for Midway RV Center. My overall experience with Midway was unrivaled in the industry. Shop around and compare. But rest assured, Midway will win your business and deservedly so.

Jeremy Lucas: Awesome people in the parts department! If you need an RV part, give Midway a chance to earn your business. The team there went above and beyond for me.

Tom Fricke: The experience with Midway RV Center has been a pleasure every step of the way, from an initial spur-of-the-moment visit by my wife and me, to conversation at that visit with Ryan Kramer, through the decision process leading to our Pleasure-Way Tofino purchase, and the final pick-up and walk though with the technician who I know as Dave, Senior, since I neglected to get his last name! My wife and I are completely satisfied with the whole process.Ryan was especially knowledgable about the Tofino, having driven and camped in it himself. Our sharing about the same height at 6'3" he was able to immediately address any concerns there, while answering any other questions from his own experience. Later contacts (by phone, email, and text -- since we live over a 100 miles from Grand Rapids), were always pleasurable, too, with immediate responses to any questions. Ryan was low-key (no pressure), yet attentive; once we made the decision to buy, he continued in that vein and very efficiently moved us through the steps for purchase, including setting a price for a trade-in vehicle in record time. Our purchase was made with great confidence that Ryan had our interests well taken care of.Scheduling pick-up was easily done. And the walk-through with Dave was a wonderful overview to the Tofino's features in which I learned much in Dave's conversational and easy style; no question of mine was left unanswered; demonstrations of how to work the Tofino's features were easy to follow and precisely what was needed. Dave has an easy to approach and super-friendly manner, like talking with an experienced neighbor. Being a novice with RVs, I was impressed at how he struck just the right note, building my comfort and confidence as we went along.Based on these two interactions, and my huge satisfaction with the Tofino after initial forays into Michigan's State parks, I have nothing but good things to say about Midway RV Center and their staff. Highly recommended!

Vincent Norton: From the moment we called to the moment we took delivery, Midway exceeded our expectations. One may expect a pushy sales person in this transaction but instead we encountered the most polite; most professional representative that you could imagine. He even had the Coach (which was spotless) pulled inside so we could tour in the warmth of the service department. Although we knew inventory was tight, there was no pressure to buy.The rig was pristine and a great reflection of the Midway experience even though it was 4 years old.At times we wondered why we were getting the royal treatment on a used Class C when we were surrounded by gleaming, new Class A's. But when we reflect back, it's the pride and care that this dealership embodies that makes all the difference.On delivery day, they continued to exceed our expectations with stellar assistance learning all about the Coach, and our tow vehicle was fitted with the necessary components to get us on the road safely.Our service consultant continued the caring approach by taking his time to explain all the details from top to bottom. They even lent us a car to run out and have lunch while they finished prepping our vehicle!Kudos to Ryan K., the sales pro, and Ryan R. for a job well done!

Ron Vander Molen: A little disappointing, spent #2+++ there and I thought it would be inside so we could go through everything they fixed. Old parts were all over the floor not even put in a box. They did everything I asked though I think. can't tell,, Michigan weather. Don't dare open the slide.

scott burby: From the first phone call to schedule a time to check out the unit we bought to the last handshake, Chad was on top of everything. Even when he was on vacation and didn’t have to respond to my email he made a point to reply back and then get me setup with a temporary contact at Midway to handle the communication until his return. By far the easiest RV purchase of our lives. No haggling, just up front honest people. They even helped me swap the mattress from my trade in unit into the new unit. I can honestly say if they have the RV or can get the RV I want the next time I’m ready to upgrade I will be knocking on their doors! Thank you Chad and all the folks who make this place the best around.

Dave Meekhof: Friendly service, and they always seem to have the RV parts I need!

pat Walters: I love midway they always have what I need for my motor coach

Brent J. Peterson: Great people!

Richard Durham: I dealt with Mike the owner and he treated me pretty well

S & C Maier: Great experience at Midway RV Center. We are just starting to look at RV's and we keep hearing that Midway is the place to go because they are so great to work with, they are actually rated best maintenance in the U.S. We've been doing a lot of research and that is super important.

james swift: I called to ask about camper trailer lug bolts. The person who answered the phone gave me all the information I needed, including advice on what I was working on that saved me probably 10 hours of time and hundreds of dollars that would have been wasted if I hadn't had called them first. Thank you so much. I'll be using you for all my camper needs!

Terri Walker: Tyler from Grand Rapids did a great job in answering our questions and finding the unit that we requested.

Jessica Johnson Luke: Thank you 😊

Kelvin Lapham: Great place to shop for camping accessories

Terry Clemons: Most excellent. A full 6 stars.

Tom Allred: Very short on stuff in the store, way overpriced next to a grocery or sporting goods store. Not worth the trip for me.

Sam/Tiffany Wallace: We needed a sewer tote for our summer trailer. Marcial walked us through every option, perfectly explaining all variations. He was truly wonderful and allowed us to make the best decision for our family. He deserves a raise for being an outstanding human and employee at Camping World. Thank you Marcial, your a truly genuine person. 10 out of 5 stars ⭐️

Kip Williams: well stocked with lots of rv items. very professional and highly organized.

JB P: I explained what we were looking for and got to see way overpriced used units not matching our request. Drove golf cart like we were in a raceNot respecting our age and how it hurt us on some turns. Don't buy an RV from this place overpriced and mostly used junk.

Dan Uitvlugt: Robert was amazing! He listened to what I was looking for and found the perfect match. Everyone I worked with was knowledgeable, friendly and very professional.

The Old Truth Teller: Needed a place to park for the night and they had electric hook ups over by the service department in the morning. The help was really friendly.

Ginger Worth: Great variety and service with knowledgeable staff!

K Kikend: Working with Meg at Camping World Grand Rapids MI is the most outstanding service we have ever received. She was spot on with knowledge and experience that ensured a smooth transition. We would call upon her first should we decide to return to RVing. Thank you Meg!!

Michael Griffin: Michael Lemmons made my purchase very easy, highly recommend him.

Apperance Auto: I went to buy a camper . The sales man told me the price . I asked what kind of deal I could get seeing how I was paying cash . He came back after talking to his manager and the price was higher then what he originally told me . So needless to say I did not purchase one from there .

Donald Kroeker: Showed an interest in a Rv, on Monday 4/3/23. Two sales guys whom sjare the same name told me it was pending a sale, but would notify if feel Thought. Got a call today around 12pm 4/7/23. To setup an appointment to give it a look sence I live in Chicago. So they sell it to the first person in the door to put a deposit, I wasn't given that opportunity during the call other wise would have. Totally terrible customer service, just in it for the commissionjust expect them to lie and be disappointed

Sharon Ribel: The camper we went to look at had sold the night before. We had specific criteria we were looking for in a fifth wheel. Michael was our sales associate and we gave him a description of what we wanted. He took us to a fifth wheel I saw on the website but didn’t think I’d like. It turns out that fifth wheel is exactly what we were looking for. Michael found us exactly what we wanted. Thank you Michael!.

seager Oviatt: Worked with Tyler, great environment and selection. Best RV purchase expierence available!

Mike Woodard: Tyler is a good guy. Enjoyable experience.

Ross Vander Klok: Has pretty much everything you need for your camper or RV. Plus a great selection of Blackstone grills and accessories. Also a fantastic service center on site that can handle installs or repairs. Prices are great if you are a good Sam member, but otherwise are average.

Jim Cronk: Salesman was very incompetent. Didnt listen to out needs. Just tried to sell us his DEALS!!

Mindy sue Chapin: I haven't talked to anyone that works at Terrytown RV Parts.....yet.....But, I'm planning on it 🙂-the pictures explain themselves📸

Suzanne Davis: Dropped off our 5th wheel for a suspension recall fix. It took them over a week to look at the camper, even though it had been scheduled for drop off a month prior and they had the repair parts in stock. After a week they said they couldn't do the work right then because it has to be weighed and they couldn't do it onsite. After another week they were able to complete the recall work. They tried to get us to pay for a service we did not need, which was confirmed by an inspection at another dealer who was purchasing our camper. Because of the delay, we lost $1500 in our original offer sale price. We were very unhappy with the service in general but to try to get us to pay $1000 for work that did not need to be done is the worst kind of treatment from a service department.

Dj *: TJ has gone above and beyond to see that we have the correct things for the camper.

Chloa Vandam: Positive:Professionalism,Value

David Sovis: Service ok, didn't have the part I wanted

Wendell Johnson: We bought a 2020 Rockwood pop up camper. We were not happy with our current camper and Jeremy helped us get into a new one. Very pleasant to deal with and an overall great experience. Recommend buying a new rv from TerryTown!

Nate Dray: Drove 35 miles on a Sunday only to find out they're closed on Sunday. Please update your hours

Michele Peckham: If you don't do business with Brad Francks north location, do you do business with Dorr location or is it Brad Franck in general?

Gayle Houck: Great salesmen not pushy

Michelle Patterson: Great selection of travel trailers. I haven't been very impressed with the staff at the service counter. They are rude. I wouldn't let that stop me from buying another travel trailer from them. I will just talk to the salesman about any service issues I may have

steve leerentevld: Terrible they charged my card for a deposit subject to finance and would be refunded if finance didnt go through , i have been chasing them now for a week for a receipt and my deposit back and i have received nothing or reply from the manager,

Lance Benedict: I purchased a 2018 Jay Flight in February during the RV show. The Sales person and sales process was great! Picking up the camper a few weeks later was a rather lengthy process. We used the camper all summer then scheduled winterization and some warranty work. I called to check on the camper 2 weeks after dropping off the camper on our scheduled drop off date and to my surprise, they hadn’t looked at the camper. In fact, they were not sure if the camper was there. The next day we received confirmation and 2 weeks later we were able to get our camper back. Long and short of it, sales was great to work with, the camper is everything we wanted and more, service needs some organization.

Mansfield Property Service MPS: Jeremy’s trouble shooting skills are top notch. He gave me some good advice for my older kountry star fifth wheel. Thanks for taking the time to answer my questions.

Catie Lobbezoo: Bought a used RV and we are in love! Will be perfect for our family of 7! Our salesman was awesome and treated us like family. Service department took care of the one issue we had in an incredibly timely manner. Will continue to give them our business!

Russell Boerigter: Got our trailer serviced and they didn't look at all that we wanted and have extended useless warranties , for $120 they should have checked it all out. The front electric jack wouldn't work with the hand crank so they said they would look at it when we got there to pick it up. When I got there he put the hand crank on it and snapped the pin in there in front of us and told us there is nothing he can do and we would just have to get another one and walked away. Another part that they said falls into the Warranty seems to have found a loop hole so it was not covored. The trailer we bought from them brand new was just 5 years old but the extened warranty doesn't cover anything.

Anthony Balestra: We found the rv of our dreams . So we drove all night from pgh to grand rapids mi. It started out a little rocky how ever a gentleman by the name of Jeremy the business maneger. He got everything straighten out and got us one hell of a deal then took the time and explained all the extras like gap insurance also extended warranty. Also the guy that got rv ready were great i had asked them to do a couple of extra things for me and they were very helpful and did all the work in a proffessional maner . ( im real anal about things like that) . Then Jeremy did something special for my wife and i after everything was done and we were dead tierd he purchased a night at a beautiful rv resort. No thats what im talking about good old fashion down to earth good guy! We give terrytown rv 5 stars thanks again

JB P: Very helpful and friendly staff nice selection of RVs and will definitely consider the dealership for my final choice

Michael Bennett: I was in a bind and needed new front jacks put on my 5th wheel. They got me right in, luckily had the parts in stock and got me fixed right up. Parts were pricey but that’s the times we live in. Great communication and very friendly. I will definitely be returning there if I have any other issues. Thanks again.

Gary Siver: I was very pleased with all tjpse I came into contact with at Veurink's RV Center.. The list imcludes Bill Blake in sales, Matt Veurink the owners son and now in charge of the daily operations, and the finance manager who worked very hard to get me funded with the best rate. Thanks to all for having a pleasant purchasing experience.

Carrie Ferris: My husband and I went and looked at all the RVs they had in what we are looking for. No pressure and still looking at them.. decisions decisions

Tim Stark: Great place to go for your camping needs

Florian Melder: Great experience with the service department. Tom is super helpful and awesome!

M L: About a month ago I was researching teardrop campers to extend my camping quality and availability after a move from Texas to Michigan and came accross Eddie doing a run down on the new Nucamp Tag XL boondock. Well I was already sold on the Tag, but got a real kick out of Eddie's clip, so off to Grand Rapids to have a chat. Eddie was excellent. Looked after me all the way and after a quick deal and an appt pickup time, I was on my way. Thoroughly recommend Eddie and Veurink's.

Rita Berry: Everyone was so kind and friendly, they took time to show us all parts of trailer how they work, what to watch out for in and out.We are very happy with towing and set up.Happy days ahead

Bonnie Nye: Because we drive a RAV4, we needed a lightweight camper. We bought a used Coachman Clipper EX9.0 2021. Previous owner added 2 solar panels, 2 batteries and a 2000W inverter. Our salesperson, Eddie, explained everything to us in terms I understood. He was very knowledgeable and easy to work with. He even came in on his day off to show us the camper. We fell in love with it and drove it home the same day.

tammy knobloch: I recommend these guys for all your camping needs. They are amazing and get you what you want thank you bill we appreciate you so much.

Jenny Baker: We had a bunkhouse trailer for years, but once our kids hit the teenage years we knew we needed an upgrade. I contacted several RV dealerships, but quickly discovered we were relegated to the “we’ll call you if we find anything...probably never” category once salespeople learned of our limited budget.That changed with Bill Blake from Veurink’s. I told him what we were looking for, and the budget we were hoping to stay within, and he immediately jumped in to help. He found an RV that might work for us, so I stopped in to take a look only to decide it wasn’t exactly what we wanted. After that, I figured he’d put us at the bottom of the pile like the rest, but Bill didn’t give up. He took on the challenge, and really went out of his way to find a camper that would make our wish a reality.I’m happy to say that after working with Bill, we walked out of Veurink’s having purchased a brand new 2023 Della Terra from Forest River. Not only did Veurink’s help us make it work with our budget, it has all the features we were hoping to find so that my husband and I can use it for years to come. I will never forget the attention Bill gave us when others wouldn’t, and we’ll for sure be back at Veurink’s for our “retirement RV” in the future.

michael grant: Matt was awesome made the experience wonderful,a very pleasant and non pressure sales approach

Darren Williamson: If you are looking for an RV I highly recommend going here. They have the best staff and will treat you like a person and not a number.

Luis J Ortiz: The only thing that the trailer is there is a higher price for your ticket and the office will tell you another more expensive one

Nancy Goodchild: Joel is an awesome salesman. He listened to what I wanted and showed me the perfect RV. Did not feel pressured at all. Everyone was so friendly and knowledgeable. They explained everything step by step. Thank you Jordan for your patience and making it so easy to get the financing taken care of. I highly recommend Veurinks. It was worth the 3 hr trip to buy my new 1st brand new camper.

William Sanders: We backed out on buying a new camper July 2017 because they didn’t live up to our agreement,they banned me from their store because I wouldn’t pay for the camper before the repair was done on the ceiling.Every since they keep sending fliers in the mail,even after I’ve asked several times to stop.Sure glad things didn’t work out now! This is harassment!Well now its benn 5 1/2 years and their sending me ads in the mail again,what a bunch of a…….s. as you can see they said they would stop,their greed overcomes their common sense. They insist on harrassing us.

anne mccrea: If you are looking to buy any kind of RV, go here! We went to the Grand Rapids RV show, not even planning to buy, but after working with Eddie, we changed our minds! We got a great deal, and the whole experience from purchase to picking up our awesome new Cirrus 620 truck camper was amazing. Darren, Mitch, Matt, Justin, and really the entire team at Veurink's was amazing! A few comments below seem unhappy with the service following the sale, and I have to say that hasn't been our experience AT ALL! Had a question about a controller part I couldn't find, and Eddie was going to send it to me immediately when I found it in a drawer. (LoL! my bad!) Got a call today from Chastity who asked when we'd like to come down to get a small replacement part installed, and we hadn't even asked for one! They noticed a minor trim issue before we even picked up, and just ordered it and let us know they could put it on anytime! Wow. You don't find service and sales like this ANYWHERE these days! Everyone there is happy, which tells me they are treated well by the company which is important to us! It was just an all-around fun, enjoyable experience! Thanks to everyone at Veurink's! We're never going anywhere else. Happy Campers!

Jennifer Barnett: Always a good experience, traded in our used rv for a new one, they made the process easy and seamless, took care of everything quickly. Would recommend them highly.

Russell Harwood: Placed my parts order online which they filled quickly and shipped the same day. Everything worked well.

Kevin Holzgen: I’ve dealt with many RV dealerships and auto dealerships and Veurink’s RV was one of the very best! From Eddie in Sales to Darren and Justin in Service to Mitch and Jordan in Finance, they were professional, eager to answer all questions and really customer service oriented. We made our purchase and they made it a pleasant experience all around!

Carrie Ferris: Walked around check out different RVs

Kevin Onan: There good bunch of guys but we bought a new toy hauler pay they made us pay $2100 to go through it and check everything to make sure it was working properly. They failed badly the miss a duct cover and the heat vent in the bathroom the pipe the hooks to it was ripped. They said the well fix it but now I have to get out of work to haul it down there. So it costing me time and money not happy about it at all.

Karen Miller: DO NOT DO BUSINESS WITH THIS DEALERSHIP!!! I wish there was a "0" star option. I am not one to leave reviews, but this is by far the worst experience I have ever had with a dealership at delivery and still now. Ryan (the salesperson) was very easy to deal with from the start so we bought the Heartland Cyclone from Terrytown in August (spent $125k) and paid to have the camper delivered to NY. Upon arrival, it took over 3 hours to get it to level. We had to call several people to trouble shoot the problem to find out wires were installed backwards so there was no way it was tested and they charged us extra money to make sure the camper was inspected and in working condition. The list goes on from there: toilet pedal stuck and overflowed the back of the RV with toilet water, washer flooded the kitchen, brackets for the kind bed slide are installed backwards so the slide wont go in all the way, screen doors missing latches, some lights do not work along with many many more things wrong. We were also missing 2 TVS. We contacted the dealer and they offered for us to have it repaired and they would arrange transport or (since there were so many major issues) we could swap it out for a similar model but we would have to pay to have it transported ($3,000). In addition, the only similar model they could offer us was $2,500 more so we would have to pay that as well. This has been a nightmare, we have hired a lawyer to just get them to take it back and give us our money back but they will not allow that as an option. We also missed out on camping the rest of the summer because we could not use it the way it is. This is still not resolved, I DO NOT RECOMMEND!!! This was a very big investment for us and we definitely did not get what we paid for!!!

Tomas Akey: This place is a absolute joke. I have videos of techs getting drunk and working on coaches. Very dirty with trash everywhere and they screw people over left and right. My parents bought a brand new camper and it didn't even last 6 months and was leaking everywhere. The slider leaked the awning leaked the septic tanks leaked and they they fired me when I reported harassment.

Randy Verburg: I have not made it there yet , but looking of what they have in stock, and the reviews that they are getting are what l Like to read.But l would like to know is that,,You Guys Here at “Motorhomes To Go” Could You Make this Place One Of The FIRST Places to Make it a Go For Every One !!!!Have a Few Motorhomes For Us That Use’s Wheel Chair’s That Would Make It So We All May Go and Enjoy the Great USA in a Motorhome to Go !!!You put it out there that you have motorhomes in stock that Any One May Go Because Your Making it So Not Just Motorhomes to Go !!But We All Can Go Now Wheel Chairs and All May Be Lifted Up And Go !!Thank You So Very Much,,,,Randy Verburg Ellsworth, Mich.SO THE NIGHT BEFORE CHRISTMAS WE HAVE Rain dropping in our area here,, but I haven't Seen Any Prices Dropping as of the Very First Time I wrote on here of A Lift that They May Lift WHEELCHAIR's So We ALL MAY BE LIFTED UP AND GOSO COME ON NOW MAYBE JUST ONE AND RUN IT ON YOUR TV AD ILL EVEN BE IN IT AT NO NOTING OF A CHARGE HOULL HAVE PEOPLE SAYING HAY HAY COME FAST THAT CRAZY RANDY ABOUT THE MOTORHOME IS ON LETS SEE WHATS NEW THAT HES DOING WITH HIS ALL CAN DO MOTORHOMEIT WILL BE THE BEST OF THE VERY BEST IN ADS FROM SPRING TIME WAKING YOUR RIG TILL SUMMER USING IT TO PUT YOUR OVER SIZE BOAT IN THE WATEF TO CAMPING TO DO YOUR OWN WINTERNIZING IN THE FAAL TOLL MAYBE SOME TIME TO LEAVE FOR THE SOUTH THE DAY AFTER CHRIISTMAS THE 26th today is the 24th Day Before !!! Help me Show Them by a Great Vote this coming new year of 2022 Make All of US Cherr !!!

Roy Collins: Very welcome there !! All questions answered. Good people to work with!!

Chris: This is service related! We drove over 2 hours to purchase a particular RV that I found online and our salesman Evan was great! BUT, we have had to bring our Jayco Greyhawk in for warranty repairs and other service issues many, many times! And I'm over it!!! I don't recommend their service department, we feel that we have gotten the run around and we have to take time off from work to drive the 2 hrs there and then take time off work when its ready for pick-up!! We've waited over 4 months for parts to repair the Equalizer Stabilizer jack system and I got no where when speaking or emailing the service dept. then today my husband calls and guess what the parts are in and I wasn't notified and NOW have to WAIT 18 more days to get it in for the repair!!!!!!! when I've already mentioned to service that we have begun our spring camping and have our big 2 week trip starting May 27th!! URGHH, FRUSTRATED!!!!

Elizabeth Vandeventer: Very friendly staff, very accommodating and yes, pets are welcome! Beautiful used and new RV's.

Christina Hayes: I am very satisfied with my RV purchase from MHS2GO. Mike Fleser was our sales person. He was always quick to respond to any questions I had(alot). Patience with my fear of comment(2 years). Best pricing, no games. Mike even picked the husband and I from the airport during a pandemic. Thanks to Dave Peck from the service area for answering more questions on day of pick up. It has been 7 weeks since purchase day and I have only good thoughts about Mike and the rest of the MHS2GO team.

deanna moore: It was a real joy doing business with these wonderful people. Everything was straight up, no questions unanswered. We highly recommend to do business with them if you're in the RV market. They should be first on your list.

Michele Peckham: Tim was greatVery patient

Michael Cole: We have actually purchased two Motorhomes from them, one in 2015 and the newest this June. They have been fantastic to deal with and any service we have needed has been done promptly.

JD Palmer: The service department and especially Gene did a fantastic job on an emergency repair and got me back on the road quickly. This was an electrical problem that would have prevented my travel. He also answered several of my questions in a very professional manner. Thank you!

Nadine Riley: Traveled from Western new York for a specific deal and even when things were up in the air salesman Tony was super nice helpful and no pressure! Checked back on me several times to be sure all was well during the RV move-in process. Service manager was very helpful with some possible hiccups. This dealership strikes me as personable honest and customer oriented.

KEVIN WOLFEL: Tony was great to work with all the paperwork to purchase was already prepared when we got there very easy smooth transaction

Joe Capps: MHS2GO are the best. Start to finish, my salesman, Mike Fleser went above and beyond From the start he replied immediately to all my questions without delay. I highly recommend you ask for him when you buy from this dealership.

Bob FitzSimmons: Really great people to work with. Very knowledgeable sales staff. They have a huge selection of motorhomes in stock Plus, they have an indoor showroom. I would highly recommend this dealer if you are looking for any type of motorhome.

Paulette Truax-Rossing: Dealt with Tim. Great Experience. Haven't purchased yet, when we make a decision we will go back. Thank TimPaulette

James Balder: Great very helpful

Gil Simsic: We came for a motor home, we stayed for the service :-)From the time I contacted Evan Shepard, through the closing the finance with Michael Vander Brink and the awesome service team (Gene, Tripp and Dave) we felt that we are in great hands!The amazing team were well informed, transparent, and provided tips and advise that helped us to choose the best motor home to fit our needs.Nothing short of professional and dedicated service!If you are in the market for a motor home - this is your place to buy it. Save time and money and give Evan a call!

Retired And Free: Looked at new Class A and Super C motorhomes. Told salesman we were just looking and he pointed us in the right direction and left us alone. Liked the low pressure approach and will probably go back when more ready to buy.

Deborah Thursby: Friendly staff, large selection of motorhomes

Same Ol G: Really nice showroom...Didn't get the sales support we needed. However, on the flip side didn't get the car salesman hawkin either..

Dj *: Once again helped above and beyond. Jackson was busy with another sale instead of have us wait or come back he set us up to still be able to look at campers today. Christian did a great job working with use.

Beverly Mapes: Visited on a day they had an RV extravaganza event indoors. Huge selection of RVs, travel trailers, 5th wheels and more. Friendly, not pushy sales people. Surprised they didn't have snacks or entertainment, other than looking at RVs. Bathrooms could use some TLC. Overall it was helpful to compare and get ideas.

Brenda Christensen: Rv show was great. Clean warm dry and well planned out floor plan.

Peter Andrews: Great place. Like a family.

Colton Ferrier: Great selection with even better service!

Carrie Carr: Didn't plan on buying a new camper until next year, but stopped by their RV wearhouse and Greg helped answer a ton of my questions! Thank you

Trevor Salamone: Amazing staff! So great to work with and unbelievable selection! I recommend them to everyone

Rachel Todish: Greg was very helpful and answered all of my questions!

Randy Church: Needed part for my sewer hose hook up and part wasn't on airstream parts catalog so nori in parts took the extra mile and found part and order then following day I realized I had the part also in my inventory so I call her to cancel my order and she put me thru to the person I needed to cancel the order with . Nori is top notch customer parts person. Thanks nori

Mitch Monnin: As a first time RV shopper, the sheer number of choices is incredibly intimidating. Woodland Airstream made the entire experience informative, transparent and a true pleasure. Their communication was prompt and helpful, the purchase was pressure-free. From Bryce, our sales associate, who was ready with all the information we needed to make a good choice, Steve who gave us a thorough orientation and was so patient with our questions, Keenan who made the financial aspects of the purchase so straight forward, Nori and Mitch in the Parts Department who didn't try to, "sell us" anything but wanted to make sure we had everything we needed for successful, "riveted" life, to Erik the sales manager, who stepped up after the sale and went above and beyond to help us resolve an issue we had. A fantastic team, a fantastic experience. If you are considering an Airstream, don't consider going anywhere else.

Uplift Photography: Great customer service. I had to order a main door lock blank key for my 2020 16x basecamp. They had it in stock and fast delivery and pricing. Thank You

Jackie: The staff at Woodland Airstream are friendly and very knowledgeable on their units.

Carson S Miller: Good inventory of hard to find Airstream parts, BUT their shipping prices are ridiculous- over $12 to mail something that costs less than a dollar and weighs a few onces by USPS. And their website won’t even show you the shipping costs until after you have entered all your personal info. Not a good online shopping experience by this century’s standards.

Patrick Kinane: August 29, 2022I am impressed with the Airstream Interstate 24X, the Airstream customer support in Ohio, and the people at Woodland Airstream in Grand Rapids MI.The initial experience of any organization always leaves some impression. But it is the experience immediately after a complex purchase like an RV, that is very important. Without doubt, more questions and issues will need addressing after taking the RV home. That is when you see the true character of the people and organization. The following will give you a sense of what I am talking about:At home with new the RV, there were several issues for us: the router died and needed to be replaced, the LP exterior hose for grilling was missing, and the pairing of the new Airstream Connect router to the RV was problematic.First, although the router was working at Woodland Airstream, it failed shortly after bringing the RV home, I was willing to take the RV back to Grand Rapids (3hrs away) but Joyce in service thought they do better by diagnosing over the phone instead. She hooked us up with Zak to help trouble shoot the problem. With Zak’s help, we learned the router was bad. It was late in the day and Zak told me he would have Erich, the Service Manager, call me the next day between 9 and 10 am. He did exactly that! He arranged for a new router, express shipping, which is exactly what happened.Joyce saved me six hours round trip minimum. Zak diagnosed the problem correctly. Erich’s focus was to get us up and running quickly with a new router. The Woodland dealership team was good at solving problem quickly and had a sense of urgency, an exception for some organizations today.Second, while watching the most excellent video training guide narrated by Airstream’s Jim Parrot, we learned we were missing an LP hose that should have come with the Airstream Interstate 24X. In contacting Woodland, I hooked up with Ethan in Warranty, he wasn’t familiar with the hose but said he would look into it. Which is what he did! He sent the missing part and I received it in a few days.Third, we couldn’t get the new router to recognize our VIN number using the Airstream Connect app. The Airstream Connect literature suggested we call Airstream customer support if we experience problems. Which is what we did and talked to Blaine at Airstream in Ohio. Blaine spent hours on the phone with us, walking through the process. It took two days, but Blaine was persistent, he got IT involve once we learned it was a software issue. We got connected!I said earlier, the initial experience leaves an impression, and it did. Our experience at Woodland Airstream was exceptional. They answer the phone, they say what they will do and do what they say. The inventory as shown on their website was true. The dealership was clean, organized, professional and just plain friendly. We knew what we wanted and put a down payment on the 24X before leaving. The day we picked up our Airstream, Olivia at Woodland Airstream rolled out the red carpet for us, literally (see pic).Woodland Airstream is an exceptional dealership backed by competent people at headquarters, and the Airstream Interstate 24X is an exceptional RV!

Bub Dawg's What do you think? (Todd): What can you say It's an RV trailer place and they have a parts department and I own a trailer so you know there's always something that needs attention at least it was only a bulb. I've been going there for a long time even before it was just known as an airstream place when I was 16 which was 44 years ago I used to work next door at the boat place(northview sport and Marine) which is long gone. So you know this place has been around for a very long time that says something about a company. They sell just airstreams now which I like, but I would never buy one because I'm not that fond of the inside It's too hard and cold as far as I'm concerned, but other people love them They have a cult-like following which is good for airstream.

Mike D: We had a good experience with Donny @ the Lebanon location. One thing about Indiana that really isn't talked about is the excise tax to register the RV. It's pretty hefty! So you future buyers, make sure you do your HW and check with the BMV. This isn't on Woodland, but they also didn't seem to know about it. I also found it strange that while they do send the BMV all the paper work they do not issue temp tags.

Ted Ryfiak: Camping stuff for the rich!

Beth Zelten: Great people to deal with! They go out of their way to get it right!

Nicholas Woodard: These people are so friendly and helpful. I needed a hose for my fresh water tank and they hooked me up with a cut off for $3.

River Run: I put down a $3k down payment with a plan to close by end of May, made very clear I could not pay over $50,000 down. No loans available due to current income despite excellent credit scores. So I expected at least $2k refund since $1k was minimum. I had surgery and was recovering 2 weeks, waiting on return down payment. June 1 they wanted $54k down payment by Tuesday 6/7/22 or they would keep all $3k. It was a scam they played knowing I could not go above $50k+, So they could dishonestly kept my $3k. Clear communication with buisness was difficult.

Kian Strope: Absolutely love ❤️ it!

Ryan Kellogg: Big Mike up at airstream was a true pro. We ordered about six months out and he provided consistent updates all along. Pick up was seamless. Woodland overall is great to work with.

Cassandra Regan: Called to ask a question on a recently purchased airstream. The women who answered was unbelievably rude and short.

Dj *: Walked into the service area and nobody greater us, 3 people setting at the front desk area. Tried looking for my part but not able to find it, so I asked for help and the gentleman at the counter pointed to the area that I needed to look for my part never once asked if I needed assisting to help me locate the part I was looking for. When leaving I was asked if I located the part I was looking for by one of the female in the center. At check out I was asked for my name and asked I said why I will not be back to shop there I'll go where. Greater & get help to get what I need with out any problems.

Rich Augsburger: Friendly helpful staff. Lots of models on display.

Andrew Sloan: Joyce gets things done. The service is top notch

Nettie Muller: Great Service. Always happy with service done on our trailer.

Mike Greene: Spoke with the regional Airstream rep (TM) who said this location would be the next to receive the model and size Airstream we were looking for. Mentioned I should speak with salesman with the initials (EB). Well I called not once but twice and was told by (M) that he was with another customer and but he would give him my info. Either the info was delivered or delivered with no follow up. Folks, I get it, you are busy, so am I and everyone else in the world but shouldn't be too hard to follow up with a customer. And to think I was actually considering driving 8hrs one way to deal with these folks. Nothing to see here!