Best Shredding Service Grand Rapids Near Me

Doug Zandstra: Great service, Andrew the owner is very responsive and helpful.

scott dekryger: It was very easy to schedule an appointment and they showed up as promised. Very efficient and confidential operation. Would highly recommend!

Jacci Harding: Bruce was great, Monday morning at 8 am I had many boxes of stuff to shred taking over my plant, he was to our office with empty containers by 10 am and came back Thursday at noon right on time to collect. Price was great, service is awesome.

Mary Benedict-Terrill: Great customer service, prompt and efficient.

Ann Jewell: Great customer service!! I would highly recommend their shredding services.

Roosevelt Park Ministries: We are very grateful for Advanced Document Destruction and their shredding at our non-profit! Bruce was very kind and helpful. The service was fast and timely. We strongly recommend them if you are looking for great shredding at your company!

Katie Washington: Quick, Friendly, Reasonably priced.

Robert Longstreet: One of the worst consumer experiences I've ever had, from onset to cancellation. Do yourself a favor and look for other options.

Kirsten Zalobsky: Our service is scheduled to be every 4 weeks starting in March - since then we have only seen a pick up 3 times since then. Every time a pickup was scheduled, they did not show up. I also cannot get in touch with any of the reps that we were given, left multiple voicemails with no returned call, tried emailing, nothing. I had to call the corporate branch and ask for contact information for someone in my local area, but the kicker is that I had to give them my contact information (which they already have) and hope that they would contact me. I have never been so disappointed with how a company conducts business in my life.

Thomas Fuller: Absolute worst customer service of all time. Very dysfunctional company. Constant mistakes in billing. They refused to process our cancellation of service. We can't get rid of the collection boxes!

Eric A. Ellison: Tried to contact the local branch in Grand Rapids MI to arrange a drop off. Our office doesn't amass to much material; about 5 boxes a year, ten boxes total for now. Could only contact main number in customer service and every time they transferred me to another CSR, they were only able to tell me which branch was closest to me. Asked questions and was told to go to their website for answers. Very unhelpful, basic customer service. Thanks to another reviewer, I found West Michigan Shredding and was able to talk to some in authority to answers and quote, only $5 a box! Go local!

Gayle Lake: Critical:Professionalism,Quality,Responsiveness,ValueI gave 1 star because you can't post a review without it. I would give negative stars if I could. Horrible, unreliable service. Terrible customer service, they do not return calls or give notice of schedule changes. We were billed for 3 pick ups that did not happen. I would never recommend this company.

Jennifer Durham: Nice employees, but bring a check. Cannot take a credit card or cash.

Kendra Omans (K.A.M.O): I have had a rough first experience. Its hard to reach anyone and it seems like they are lacking communication. I have had billing issues for almost 3 months and they say it's being figured out but I have yet to see results. I hope they figure out communication with their drivers and the home office....because it's been pretty messy. The reason for 2 stars is they do on-site shredding so privacy is extra important to them.

Kimberly Blozinski: They always do a great job. They show up on time. Process the work quickly. Very friendly staff. Great prices. We are very happy with their service!

Brenda Bouwman State Farm: Positive:Professionalism,Quality,Responsiveness,ValueGreat, professional service!

Mark Semrad: shred-it is in the end of the building closest to 76th. use dock 8, go in at door 9.

Jessica Garrison: The service tech picking up the shred box is always polite and professional, we have had no problems with Shred-it at my small office! Definitely recommend.

Jessica Anderson: Positive:Professionalism,ResponsivenessGreat job, professional and contactless!

Trinesha Goebel: Positive:QualityWe are so glad to have such a reputable company taking care of our secure documents for our business. We also love our collection containers that we have positioned throughout our office. They fit in nicely with our decor and make discarding our documents simple and easy

James Kinney: I called Shred-it customer service yesterday to check rates. $75 for 1st 10 boxes of files and $10 per box thereafter. I dragged 34 boxes from my attic last night to shred today. I called Shred-it this morning to verify they were open and that i had over 30 boxes. The lady at Shred-it said the most i could bring was 10 boxes. Ridiculous! I then called west michigan document shredding and they took all 34 boxes for $4 a box!! Needless to say I will never use Shred-it overpriced and certainly not willing to do with a customer needs

Kristi Starkweather: Positive:Professionalism,Quality,Responsiveness,Value

Fluid Process: Tried to use this service, could not get a call back.

Anne None: As an employee of Shred It, the company is phenomenal. We are valued as much as we value our customers. I can't imagine working anywhere else

Jorge Garcia: If you want it done right all the while keeping your business in compliance, look no further than SHRED IT. As a victim of identity theft myself, I know first-hand what it is like to have someone get access to client information and then use it maliciously. SHRED IT makes confidential documentation destruction easy, safe and compliant. You, your business and your clients will appreciate you do business with SHRED IT and the peace of mind that is delivered through a business relationship with SHRED IT is by far the most at ease you will ever feel in regards to your confidential documents getting destroyed and processed with the utter most care during the entire destruction process and your clients will forever thank you for ensuring that their privacy and confidential documents are kept confidential and destroyed of the right way every time. SHRED IT is by far the best place to work for as well. I have been with the company for a long time and I am so happy that I get to wake up every morning to come to work at SHRED IT where I get the undeserved privilege and honor to work with corporate and residential clients with their questions, comments, concerns or otherwise with regards to their confidential documentation destruction needs.

Logan Webber: SSSSSSSSSSSSHREDDDDDDDD ITTTTTTTTTTT BROOOOOOO

Margaret Molloy: Every agency I have ever worked for utilized Shred-It services, including my current employer. It is such a hassle free way to ensure client confidentiality. We love the service Shred-It provides! Highly recommend!

Nyann Dordan: Great service! Quick friendly response. Super price. Couldn’t ask for a better experience.

Richa Bhurtel: Nicole was very helpful in understanding our company's needs and we found the right match for our service right away! They were very prompt and I was impressed with the professionalism.

sairam reddy: One of the ups useless store representative working here don’t have common sense and how to handle the customers teach him some manners.

Mya Fassbender: 50/50 whether you actually get your mail if you have a PO box here. The heartbreaking frustration I go through every month tracking my stuff only for them to lose it is consistently a letdown. But alas I'm used to it and I literally have to have my mail sent somewhere so it's like a never ending cycle of chaos. I'd pay 3 times more to know I'd get my mail every single time I'm supposed too. I think they put it in someone else's box without looking up my name and box number. I truly think they care that little about my federal mail. Brb Crying forever.

Lucy Kirkwood: Every times I tried to drop off an amazon return package without the box, they always tried to make me pay extra for a box ($8 at least per box) in order to finalize the return. This only happened at this specific location, this never happened at other UPS locations (cascade and Grandville). And there is always a long line of customers and only one representative.

Jeremy Sear: Excellent service from the young lady and had Excellent service from the past. I accidentally hung up on her before heading over with questions and she was proactive and had my printed labels ready and shipped my box in a fast time. Would highly recommend this particular ups store.

Susan Verwys: I have had excellent service with this branch. I would like to most highly commend a young man named Jacob who works there. He is courteous and helpful. Today another gentleman helped me and he was wonderful, too. I am sorry I did not get his name.

sansnom54: Good service

Kendall Rose: I'm obsessed with this UPS store location. The staff is always above and beyond helpful, efficient, and pleasant. I had a really tedious packing task (bundling over 300 pieces of flatware to return to a rental company in specific quantities, then bubble wrapping it all), and just as I was about to start doing it on a side table, Jacob offered to take care of it the following day and ship out the package in the morning. This location is super business-owner friendly and I have also used them several times for Amazon shipping and returning. Highly recommend using this location if you are looking for customer oriented, friendly service for shipping and post needs!

Tori Baker: always the BEST service

Rachael Rubio: Drove all the way here, there are 2 employees inside. The lights are on, the sign and website says open until 7pm, I was at the door at 6:54pm and the door is locked and gates pulled down. I knocked on the window and they ignored me.I did this same transaction a few weeks ago and it took the guy 30 seconds. I love to leave great reviews, but this really stinks. Wasted 30 minutes of driving time, & have to come back again.Say you close at 6:45 if that's when you lock the door!!!

Brittany Jackson: Great service, no issues and my needs were met. Thank you!

Jessica O'Neill: Was charged $3 to print an Amazon return label, which is 1 piece of paper. I later confirmed with Amazon that this is supposed to be a free service for their returns. I reported the location, and will not be returning. I highly recommend using another UPS.

Ayman Abulwafa: Buy your postage online you save half , bad customer service. Disappointing

Annie lynn-le: I had gone here to print a few ck stubs. The clerk had told me it was a service fee of 3$ for 3 pieces of paper. Any other place is usually cents. I was shocked. I explained I only need 3 sheets, which if they'd helped me I'm sure it could of fit on one. I told the man Martin ? (The name on my receipt as a cashier) that his price must be wrong. He said well it's one to 20 sheets for a flat rate of 3$. I said well you still charge 3$ for one sheet of paper? He said yes. As I was still printing it because I had to have it by yesterday,he walked away and another employee had come over with the paper to ring me up. I didnt catch his name, but I asked why it was a dollar a sheet basically for me ? I said I know it's not free but every other place I've gone is 15 cents usually, like Fed Ex on Alpine Ave, (which I was going to go there first because they have excellent customer service but were closed at 6pm) so he proceeds to tell me well its 3$ I was not only appalled by the price gouge but also he wasnt the friendliest person. With an attitude like that it's no wonder why they dont have a 5 star rating. Since I was hard pressed for it I had to get it or I would of walked out. I paid the man and said your prices are way to high. He didnt seem to care or even make maybe an exception this one time at a cheaper rate. Was just highly disappointed and I will not return to this location. Don't bother to waste your precious time or money here especially for printing a piece of paper. The cost is way to high.

P. Defoe: The woman working could provide very little information about some very basic ups services from the website.

John Dough: Love this location as it’s so easy to get in and out of. Also very friendly and knowledgeable when it comes to shipping fragile items.

Richard Winkler: Love this location

Katie Beerbower: 3 stars only because despite the website and signs within the store saying that they offer passport picture services, they aren't actually able to do it. The guys working were very helpful and directed me to a Walgreens that could help me. Store information should be updated to reflect services offered.

Michael Jackson: Great store with a great owner.

Brooke Finlan: Spencer was so kind and pleasant today when I was in the store. I'm always shocked at how many not kind people there are that work in the hospitality industry. That wasn't the case!She was asked the same question by multiple customers and she acted like it was the first time she has ever answered it that day. Thank you for the kindness and grace, Spencer. You are great at what you do.

Emma Dawson: I ordered shoes and my jewelry for homecoming and they tried to deliver the package at 1:40 when my family and I was at work and school so no one was able to get it so they brought it back and we tried to pick it up the day of the dance they said we couldn’t until Tuesday. So long story short they ruined my homecoming.

Linda VanZee: Positive:Professionalism,Quality,Responsiveness,ValueMet my schedule very quickly. Very professional, clean, quick, and great value. Impressed with this service!!

burkejb1: Positive:Professionalism,Quality,Responsiveness,ValueAdvanced Document Destruction referred by Shred Nations was on time and efficient, Very Nice job.

Alvin Harrison: Nice and friendly workers and excellent loading.But if your gps.says it's on the left like mine did the place is really on the right take first entrance for trucks sign says 1950.

Susan Maleski: They are always so helpful when I bring my documents in and affordable too. I will continue to use their services.

Brooke Heidenga: Friendly staff and efficient service!

Mike Fisk: This is the best UPS store I have ever been to. Always very helpful. Always help me tape up my boxes where other stores charge money. The bald gentleman deserves a 100 dollar raise he was very kind and gave me a receipt and made sure all my boxes were secure. Will never go to any other shipping store!

Sherri Rounds: We have a mailbox here and so we can get in after hours, however, this morning October 1 2022, my husband went in to check our mail before open hours and got locked in the store with no way of reaching the owners to come get him out. He has called the police. This is definitely a huge safety issue. What if a fire broke out in there. My husband would be dead. This place needs to make sure they have their doors and locks up to date, and all the people with keys to get to mail, has their emergency # unacceptable

karen auwers: Great location, but prices are overvthe top

Regan Luepke: Super helpful and efficient staff! I love making my Amazon returns here, as I know I'll be in and out!!

christine holmes: The employee's are very curtious and knows what they are doing because they get you in and right out,😀

Allie Miller: Bad customer experience

Rick and Brenda Becker: I had to return an Amazon product to the UPS store! Walked in! I was next in line! Bam! Done!

Bill Cleveland: Did a fine job processing my package. Easy in and out made this a pleasant experience. System worked fine. Plenty of free parking in the strip mall lot made it quick to get in. Trucks doing deliveries in the back, so they do not clog up the access.

Lynn Williamson: Convenience easy to get in and pretty quick!!

Matthew Curry: Very helpful people working here. Worked hard helping me package an art print, safest and least expensive way. Went way beyond…

Rick Otterbein: As they say, they do everything. Nice friendly bunch too.

sarah medawis: Easy to do anything regarding mail. Nice workers

Ted Ryfiak: They ship stuff to wherever you want to send it! Amazing!

miki kobane: Horrible service today. Always someone new who seems not to know what they are doing. Irregular procedures applied to give AAA discount. Sometimes they ask for your card and sometimes they don't. They seem to be more interested in chatting behind the counter than servicing customers. Really disappointed by their overall attitude, even by the management.

Linda H: I was thankful the young woman helped me w a shipping label this morning, I didn't know I needed one. She went out of her way to help.

Raymond Mcconnon: Packaged my items 6 out of arrived broken. Ups won't cover because it was bad packaging. Ups store won't cover because i used my business account. So in the end I'm out over $300 worth of product counting on "professionals to pack my stuff"

Brandon McCormick (Genryusai666): Package been stuck in transit there for over 24hrs and its gonna be 2 days late.. This has never happened before.. But still..

Joe G: Great location. The staff seems to be younger but they’re profesional.

Ian Jester: Had to get some documents notorized and the notary was super nice and super helpful! Thank you so much!!

Paul Bartlett: Very helpful!!! Dropped off a lot of packages 😳

Justin Bouknight: Go here for all your office needs! Every experience here has been great, especially with employees Mercy and Emmanuel. Thank you for a wonderful customer service environment UPS!

Kenneth Homrich: This is my go-to UPS Store. The staff are outstanding with excellent customer service. They are very friendly, kind, exhibiting top-shelf efficiency. They just know how to take good care of their customers!!!

Dot Nelson: Excellent service & very cheerful & helpful staff!

Carla Bartman: It was so great to get such wonderful and friendly service!I hope this company appreciates what fantastic employees it has!

Melinda Young: They are always so friendly, professional, know the answer to most questions. And, they have notary service...I had an apt but I don't think I needed it. I love that The UPS Store is so close to my home!!

Mike Henry: Fast friendly service clean store . Parking is a tad sketchy . However no deduction necessary as the store cleanliness and staff friendlynes makes up for the parking .

Lauren Erickson: Neil and Drew made my whole day :) They made the process easy and helpful. Great staff they all deserve raises!

Bos Handcrafted: I just returned an Amazon package here for the first time and it was super fast and the people at the desk were in a good mood.

Gail Lass: Emmanuel rocked it today. Patient and so pleasant!!! Thanks.

Chrissy Easdon: Thank you to Neil at the Alpine UPS store. I was having a rough day, but his customer service and demeanor gave me a little win that I needed to regain a positive perspective. Great experience !!! Thank you !

Jackie B: I’ve had great interactions in the past, but yesterday’s interaction was absolutely unprofessional.I walked in to package and ship two separate shipments and was greeted by a very young male employee (no name tag but I have his employee number on my receipt). The first thing I asked for was a flat rate shipping box, to which he replied in belittlingdemeanor, “We don’t have those, this is UPS.” So I said, okay well I’ve been to other UPS locations and they do carry them, that’s why I asked. I ended up handing him my phone for the address because he kept whipping his head around to try and join his coworkers’ conversation behind him, and when he asked if the address looked correct on the screen I had to tell him 3 separate times that it needed the apartment number. Why? Because he was turned around and joking with his coworkers, who were filling Amazon return boxes. He took my items and put the box size sticker and the address sticker on top and slid them into the Amazon return mound, then changed his mind and placed it in the back. My tracking still says label created, so I’m hoping it actually gets out of the store. The next package was for my mom and I said I wasn’t going to send it out after all and finished paying for the first package.No one appreciates being talked down to, and if you’re helping a customer, the least you could do is pay attention and help them. The employee was all around unprofessional. I wish I had taken everything and walked out. I will not be coming back to UPS.

A A: There is no outdoor drop-off box at this UPS location. That doesn't make sense...........that's like a Post Office having zero outdoor drop-off boxes. Illogical.

Laurel Peacock: They are always quick and extremely friendly. Always willing to go above and beyond. Bu far one of the best UPS stores around.

Marcus Smolenski: The Staff is super helpful and friendly! Finally we get an actual UPS on this side of town!

Diane Teall Evans: Such great service and the staff at this location are so friendly & helpful! Definitely preferred location.

Rachael Travers: One of the best UPS experiences I've ever had. We worked with Emmanuel to print, notarized, and fax a 20+ page document and he was thorough, competent, and kind. Whenever people would come in, Emmanuel knew them by name and would ask how their day/their business was going. Even when a delivery driver came in, he offered him water. Seriously was amazed at the high-level service and would come back to this UPS any time I needed shipping/packing, etc. - and it's all because of the amazing employees and Emmanuel.

Angie Blue Mail: Great service. Highly recommended!

Vito Dolci: Helped me bring in my package. Offered me a water! Started a conversation during scanning in my packages. Always Multiple people working. Nice work.

Kyle Koepke: This UPS store has the best service. I have dropped off many packages to every ups store location in Grand Rapids. This location hands down has the friendliest most helpful workers. From running to open the door for you to helping with whatever you need. Keep up the great work guys.