Best Spectrum Grand Rapids Near Me

Nathan Gaca: As a new parent, I'm pretty disappointed that there are not any family bathrooms or changing tables for our infant. Also there are not any vending machines for long waits between appointments.

Deb Rolf: I have been a patient here for many years and up until a few months ago felt my care was okay and up to standards.The person I see who is great is out on leave.I used My Chart to ask a medication question and immediately got a response back from a nurse that I would need to be referred out to a clinic specializing in my condition as my medication was making me lightheaded and yes it was an issue I had been dealing with for a few months.Is it not my physicians office job to regulate my medications? Even if it’s taking a while to find what works.I feel Spectrum Health is losing its compassion for the patients.They are becoming too big and the danger of this is your just a number to them.I sent a message back to this person in the office saying I would wait for the return of my person I see for September and a referral to a specialist clinic was not appropriate..I felt totally shoved off by the cardiologist office here and would consider finding somewhere else in the future if not for the one person there I see who does a good job.You have to be your own advocate for your care.Spectrum has become so big they are losing that individual care they use to provide each patient.It’s sad.You give the same response to everyone it’s not personal and your standard response does not hold much at all.

Theresa Oneil: Everyone at this Center is great! Helpful and kind!

Debbie Rolf: I am a pacemaker patient who recently had surgery to replace my pacemaker battery this past week.I want to tell you that the 2 employees who are running the call in device clinic are rude and demeaning to the patients calling into them for help.Twice now both of them Heidi and Mellany have been beyond rude and condescending to me on the phone. I’m calling in because I need help! I don’t appreciate their rudeness telling me I’m calling them to much when I need help and don’t hear back from them within a reasonable time I am going to call them again and I should not be berated by them nor should any patient calling in for help.It is unacceptable and uncalled for to say the least.Something needs to be addressed with them!