Best Telecommunications Engineer Grand Rapids Near Me

John Lustina: You will have to beg, and I do mean beg, for them to even reply to an email or phone call even after you have paid them multiple thousands of dollars.UPDATE: We finally got what should have been provided with your original work long ago as work product. We had a local IT guy come fix the issue we have been begging your team to address since Summer when your outsized fee was paid, and he was able to fix it the moment he received said IT Map when you finally provided it, Months after your work was finished; also for the few occasions we were able to beg enough by email and voicemail to get one of your guys down here to take a look and each one left dumbfounded, blaming someone else, we raise a pint to your leadership in memoriam — perhaps we will name a beer after your or your drive to satisfy your clients.Good luck to you, sir. Please send all recommendation requests to me personally in the future so I can warn of of your team’s general IT incompetence and the impending doom and loss of trust in commerce that will surely follow hiring your team for IT.Although as a company you are fantastic at AR, to be fair.Here’s to keeping that scam going!

Matt Christman: Great resource for Bogen parts and knowledge. Dale Peplinski is friendly and helpful.

Nicholas Lambers: Simplest most comprehensive audio visual system I’ve used

David Tchozewski: I have worked directly with Moss while leading two separate K-12 school districts. They have always provided me with efficient, reliable, and dependable service and quality parts. As a technology director, I always look to businesses that seem more like a partner than a vendor. Moss definitely meets the "partner" category. Whenever we encounter an obstacle where we need their support, Moss responds promptly. Our problem becomes their problem and we work together to resolve the situation. Having Moss available provides me with comfort knowing that I am not alone. I appreciate the relationship we have with Moss.

Kevin Snyder: Moss has been fantastic to work with over the years. Their sales team is great to work with and responsive. They support team is always fast and reliable.

Jonathan Rilley: Moss is an amazing company that is willing to support high students throughout Kent County. Our students were able to take a field trip to Moss and learn about different jobs available in the IT field, get advice on interviews, and learn about new technology. Moss has also taken on a number of students as employees and provides them with proper training and support so they can start an entry level IT position on the right foot.

Waverly Robotics: We worked with Moss recently and had a great experience. The staff was very friendly and knowledgeable. They were able to help us with the proper equipment for use in our workspace. We're excited to see the Axis network cameras in action! We'll definitely look to use Moss again. Thank you for the support!

Tom Lockwood: Moss has provided us with outstanding IT, AV, and telephony solutions over the past 10 years. They have a highly qualified staff and provide a depth and breadth of support that we have not found from any other vendor.They provide complete solutions from project planning to installation to post-installation technical support. Moss takes providing high-quality educational services very personally. They are a "partner" to education and have been incredibly helpful in helping us reach our technological and educational goals.

Cameron Doane: After some extensive research and inquires into a new phone system for our small business Moss exceeded expectations. After contacting Moss Chad Johnson was at our office the next day running through options, pricing and even gave us test phones to try out a VoIP system. The hands on approach Moss took with our office is exactly what we were looking for. The new system has given us more flexibility than we may know what to do with but also kept things simple enough to make the new integration seamless. I would highly recommend giving Moss a call for any inquires into a new phone system.

Nick Vankuiken: Excellent company to work with. Their cabling team did a fantastic job implementing a 199 camera installation at 12 sites. Professional and quick.

Amy Scott: Excellent service. Great people to work with. Good pricing. Will do their best to make you happy.

Chris Shaw: I used Moss to install a paging setup at my work. Simon and moss team were extremely knowledgeable and they were able to get us setup without any issues. I would recommend them for any paging or network install. Outstanding service and was great to work with them.

Cindi MacDonald: I have worked with many team members from Moss during the last four years. They are great to work with, knowledgeable and flexible to meet my ever changing schedules. I will continue using their services and recommend you check them out.

Marty Pickering: MOSS has supported the Shoretel phone system for one of our businesses for the past few years. They are friendly, knowledgeable, and provide the highest level of service. It is hard to find this level of customer service these days, so I plan to continue doing business with MOSS for many years to come. I highly recommend!

Cameron Grimm: great people

Jennifer Nicole: Amazing customer service!!

Theresa: No fee unless there's an overcharge recovery? Win win!

Amber Kendrick: I contracted FirstTel for a business phone system that was installed in May and here is is in August and I am still waiting for training on the reporting (requested multiple times) and I am still waiting for several phones to be reprogrammed so they can be used from remote locations (which I was promised would be no problem.) I also switched my telephone service through them and my sales rep, Parker, calculated my savings incorrectly - I sent him my old telephone bills and he sent me an excel sheet showing how much money I would save with the new service, but he calculated it based on the number of calls, not the minutes, and my savings is MUCH less than he projected. The installation of the phones and the training was also a mess. There is nothing they can do now about the installation or the money I have to pay, that is all water under the bridge, but the training and programming could be done any time! I have expressed my dissatisfaction via multiple emails and the sales rep Parker has been rude. If FirstTel eventually delivers on their promises I may change my rating of their business, but for now I would warn anyone to stay far away from this company.

Richard Roshy: Great place to work, amazing ppl to work for..

sydney feuerbach: Good company to work for, great entry level company.

Rick Irvine: Symplicity Communications is, with Phone and Internet services, like an insurance broker is versus going directly to an insurance company. And saving money is good, but their real value kicks in when you have a problem with your phone or internet service. One call and they are working with you and your provider until everyone is satisfied that your service is fully restored. Their customer service is out of this world!