Best Bicycle Repair Shop Lansing Near Me

Doug Burruss: Great place to purchase a bicycle, parts and accessories. The in place to get your bike repaired. Eric has been in the bike business for 50 years.

Sally Gatlin: Awesome people and Awesome service! Will go for all my triathlon cycling needs!

brandon r: Very friendly and helpful. Plenty of bikes to choose from

Dan S: I had rear tire inner tubes replaced in both of my electric bikes. Staff was very friendly, and listened to all of my concerns and gave me a general explanation of what could be the problems. I was given a time frame of when to expect completion of the service work, and the work was completed within the time frame given. I had a wonderful experience here, and this is now my new home for my family's bicycle needs.

jim herrin: Eric's team perfectly remedied my online fat tire ebike purchase as if I had bought there....which I should have!

James Forrest: Good people, but a little pricey.

Jason VanSickle: Great service!

Sarah K.: Honest shop, great people, and broad selection between non-pro and pro bikes.

Painless Nate: very knowledgeable staff, great friendly service and good prices

CHARLES GOODRICH: Fixed a brake cable for me. Fast friendly service. Thank you.

Kimberly Huhn: Only place I will take my bikes! Great place, helpful, good prices. highly recommend

Clarence Cromwell: I bought all of my bicycles, tires and maintenance at Eric's. I still have all the bicycles I bought there and use all of them. I wouldn't go anywhere else.

Melissa “Liss” Peterson: Knowledgeable staff. I bought an ebike online. I could not get it together. Frank put it together & explained how it worked. I was so happy with the service & the cost. Great place!!

Cory H: Awesome bike shop. Fair prices. QUICK service. Frank is your fixed gear champ over there.

Jacob Taggart: Best cycling shop on lansing.

Ron Feher: They have a huge inventory of different bicycles to choose from. The service there is super reasonable and super fast always a great experience here. The owners are awesome!

Steve H: Very helpful and knowledgeable staff! They were happy to put test pedals on a bike for me and let me ride it around to test it out. Large selection of hardware as well as clothing and accessories.

Big G: Been along time customer of Eric's cycle now have to find a different place to go after today .Dropped bike off for new rim $75 dollars for rim and 10 to put it on .Went to pick it up cost 124 they changed my tire and tube without calling to check to see if that was ok .That's not good business you should notify customer and let them know before doing extra repair .Won't go there again

Kristin Emerick: The staff at Eric's were extremely friendly and helpful when we purchased bikes for our daughters. We will definitely be going back when my husband and I get bikes for ourselves!

Dan Wiles: They were extremely knowledgeable, very patient, and had great service. Keep up the good work.

Tom Blanken: Chad the owner is a quality guy and he runs a quality shop.

Courtsnip 1976: SPIN fixed my son's bike. Very professional and courteous. Thanks!

Gwen Alkahlifa: Msu students, heads up best bike shop for all your needs.

Brian Howe: One month to get a tune up, brakes bled and new pads installed. I had to call numerous to find out the status on the bike. As I left, another customer asked me how long my repairs took. When I said a month, she held up a repaired tire and said, "same thing here".Nice shop, polite people, but I will be going elsewhere for service or repair.(This must have updated recently. The review was placed more than 2 months ago as inferred.)

Gary Taylor: Very helpful and informative.

Jim Bahr: They've helped me out many times, got me set up on my daily commute bike and have been helping me keep it maintained. Great bike shop. Awesome shop cat.

Mathison Allyce: I called to see if they could take a look at my bike because my back break wasn't working.when I called the guy said he was going to charge me 20 bucks to look at it and that he couldn't get me in until next week! I called Eric's Cycling & Fitness and he said to bring it on by and he'd take a look at it. I brought it in and he looked at it and fixed it right away without any charge! I highly recommend looking around before going here.

LEWIS HOSKINS: Friendly prompted service.

Jason “Gentz” Gentry: Went in to pick up a replacement inner tube. Everyone was very welcoming and helpful.

Jim Haughn: quinn and zeke (4 legged feline co owner) took great care of me!

Leslie Hall: Wonderful service— and great store cat! I walked in and didn’t know if my bike rack — bought on Amazon— was installed correctly. Quinn came out to my car and checked— no charge— and also helped me choose some other equipment. No hard sales push, laid back and smart. Thanks much— I’ll be back!

Brian Zuber: Stopped in to ask about trikes. Although they didn't have any (no one does) they answered all of my questions and directed me to potential sources for used equipment if I wanted something sooner.If I decide on something they carry, I'll definitely be ordering it here.

Alan Eisele: Excellent sales and service. Quick turnaround servicing my bike, sometimes on the spot. Great advice while not pushing you to spend too much. Excellent selection of parts and accessories. A few bikes or trikes in a wide price range on hand.Five years on and many challenges later and you are still getting the same great service and sales from this well regarded and essential business. Updated to 5 stars. Thank You Spin!

Tim Densham: Great experience. Chad talked over my requirements and talked me down from the more expensive bikes! How's that for customer first?

Jason Randolph: Nice shop. Employees are knowledgeable and helpful.

Mike Munsell: Friendly, knowledgeable, and courteous staff, highly recommended.

Jeremy Hurt: Was in and out with a new derailleur and got to pet a cat?!?!? 10/5

Emily Kotz: Great place to take your bike! The owner even stayed late so I could come and pick mine up before the weekend hours were over!

steven hoffman: Very nice and easy to talk with I would recommend going

Ben Peterson: Everyone who has helped me and my wife have been lovely.

Joshua Sanders: I got a full tuneup on my bike and the results exceeded my expectations! It felt like a brand new bike. They even cleaned it! Definitely worth the money. Fairly quick service, and friendly staff.

Aj Kauly: Very Honest and knowledgeable. Community oriented shop and have for many years been very helpful with great unbiased advice and service. I do much work myself, but some difficult or unique issues Folks at Evergreen can handle with excellent ability. Very service oriented. Good place to help with custom work too, Honest knowledgeable advise is worth a great deal of time and money.

ella wismer: knowledgeable, capable staff, good prices on stuff, and quick turnarounds

Min Gyu Park: I visited this place today and it was really great. My bike's back tire had a problem. When I tried to put air in it, the nozzle went into tire. I could pull it out, but it happened again and again. I decided to visit Evergreen Cycles & Repair to fix it. A mechanic helped me to fix it and told me how to avoid it happening again. The reason was my bike lost too much air and I can avoid it by putting air one time a week. He also checked the bike's brakes and used lube on a chain. He was really kind and he even didn't make me pay. I told him I want to pay for it, but he said it's ok. If anyone asks me to recommend a bike shop, I'll definitely recommend Evergreen Cycles & Repair. Thank you!

Fletcher Robbins: Always professional and very kind. Owners and employees are knowledgeable and always willing to educate on their products/services. By far the best bike shop I’ve ever been in.

Cassidy Palmer: I don't know, Evergreen Cycles & Repair is pretty cool

Will Benghauser: Great customer service can answer your questions and fix your bike, best bike shop in Lansing, east Lansing area.

Richard Duffield: They know their stuff! Helped me find a great fat tire bike and built a beautiful wheel set for gravel bike!

Marcel Jackson: Excellent customer service and very friendly staff. The only place I will be taking my bike from now and on.

Shilpi Sharma: The put together my bike and did it FLAWLESSLY. Truly incredible!!

Humam Malas: It's awesome buying a bike from guys and gals who know their stuff!Hunter was an awesome help answering all my questions, allowing me to test drive the bike, and helping me feel comfortable with my purchase.I didn't feel like an "outsider" even though I'm new to cycling. We adjusted the gears, brakes, and seat so I was ready to ride when I left the shop and the experience was very enjoyable.

Jason Marentette: Hunter is great. Highly recommended!

Carly Scott: Amazing!!! Super helpful and knowledgeable

Ian Z: Friendly staffs!

Spencer Tredich: Great shop!

Ryan Velting: A great local bike shop that was wonderful to deal with for the new Cervelo I purchased. I would recommend them highly as they were honest, timely and I had absolutely no issues whatsoever. Even though they are located deep in the heart of the enemy (Go Blue), I'd still strongly recommend them. Oh, and Go Blue.

Josh Rae: Extremely satisfied with the service at Evergreen! My bike's brakes weren't working like they used to so I brought them in for Hunter to take a look at. For a reasonable price and in only 45 minutes, Hunter adjusted the breaks and they were EVEN BETTER than when I first purchased the bike. There's no better place to go for bike repairs!

Teresa DeLisle: I've been going to Evergreen very regularly for bike repairs following the purchase of a bike 3 years ago. When purchasing my bike, they took me seriously. They helped me interpret the geometry specifications of the bike I was considering to make sure that it would be comfortable and what I would want for the type of riding (mountain biking). There was no pressure to buy and I left to think about it. They went ahead and ordered it since the quantities were very limited, so when I called to say I was interested in buying it, they already had it on the way. I was able to test ride it prior to committing to the purchase, so I felt very comfortable buying it.I ride A LOT, so their quick turnaround and knowledgeable service is an enormous asset along with being close proximity to my job (MSU). I also get work done at another local shop and I've never been given a hard time by either about work done by the other. In fact, Evergreen has called the other shop to get information and also help correct a mistake and was completely professional in the process. Great, great bike shop.

Hugh Morgan: Great shop with a super friendly and knowledgeable staff. Also had a bunch of tools there at the store if you want to work on your bike yourself. Overall great bike shop

Adrian Laurenzi: Great service, super friendly and helpful. Really appreciated the explanations of what was up with my bike.

Victoria Hunt: Reached out to owner personally with issues and he made everything right

Shaun Afandiyev: Both the tall blonde girl and the tall man are both really nice and quick. I was refused service by literally every other shop and these guys were like, "Heck yeah bring it in we can do it". Been there multiple times now. Thanks guys!

Fran Krempasky: Nikki fixed my fist tire on the spot! Great service!

matt clara: Holy cow, Nikki is amazing.

Phil Damico: The only place I'll take my bikes to get fixed in Lansing. Best prices in town. Best staff. Nikki does an amazing job. I highly recommend going here if u need bike work done.

Katie Fournier: Got a beautiful used bike here! The staff rocks, plus they are open all weekend long, which really helps for us folk that work Monday through Friday. Big props!

michael l: Brought my bike in for a tune up and some cable clean up. Bike is dialed. Shifts smooth. Brakes nice and tight. These guys have my business!

Graham Lightle: This place is seriously the best. I was visiting East Lansing to tour campus prior to attending MSU in the Fall. After walking through campus I realized I definitely need a bike. The bike shop was right across from my hotel and I figured I might as well check it out. Nikki not only gave us a lot of info about all of the different bikes but was also very knowledgeable, friendly, and helpful! I ended up finding a very nice bike. They certainly don’t cut corners at this place. Nikki made sure that we had everything we needed. Very happy with my visit!

Ed Symanzik: Found the part I needed at a good price. The staff was friendly and helpful. Bicycle parking was available but poor.

Mark Grebner: They are the exact opposite of a corporate franchise. Local guys who love bikes dealing with the specifics of your problem or needs. I always go in with something unusual, and that only makes them happy, because it means they can learn something. Very reasonably priced and very unpretentious. It's sort of like being in a small town with nothing between you and the business to interfere with getting your work done.

Joanne Galloway: Great vibe! You walk in and the owner is working on a bike on the stand! An adorable dog with a killer name that I can't recall lays in a chair by the door. He doesn't say boo! Having window shopped the evening before, I has my eye on a bike I wanted to try. No pushy salesman here. Casual atmosphere. Reasonable prices.

JxyGxrm !: I walked my bike 5 miles to them and the guy closed early I have to walk all the way back nowAnd then the owner messaged me , wanting to make a customer happy again .5 star service shout out to the owner

peter deguire: Emily was very helpful and low pressure about explaining what was needed for repair and maintenance and suggested some very handy accessories. Great experience. Highly recommend.

Mike C: Very fair price. Excellent service. Really great place. Would recommend .

John McSweeney: Very helpful and helped me out with an emergency repair!

erica corda: Honest, accurate and fast. Highly recommended!

A B: I want to share my experiences with The Bike Shop across 4 bikes. First ride was a GT BMX Trek hooked up. When I needed to upgrade to something for riding to, from, and around MSU Trek took care of me again with a GT grade alloy. I rode it HARD, too hard. Blew out numerous racks and 2 rear derailleurs. Regardless, they were there to take care of me each time. When I was gifted a rare vintage Japanese road bike Dan helped me restore it. My most recent ride is a custom randonneuse. Parts from obscure & niche companies were sourced to build me the ride I wanted. Trek and Dan are encyclopedias of bicycle knowledge/skills. With every bike they listened to my needs, did their homework, educated me, and nailed it with pricing/service. Andrew is on point too, even fixes mopeds in his spare time. Big thanks to Trek for sourcing a Mission Workshop bag and the 3 hours Dan spent fitting my French fenders. Can’t thank these guys enough for keeping me rolling, 365 days a year.

Jacob McCartney: Not awful, but not great either. I've had a fair amount of service here because it is closest to where I live. But, they compensate on know how with niceness.Edit/Reply: Sure. Two issues I've had. 1. I have tried to come in a few times (during listed open hours) and found the store to be closed. This is very inconvenient. While I understand that you caution that the hours are flexible, it would be far better if you posted when the store is closed online. 2. I got my bike seat tightened, and it ended up almost entirely loosened. While when I came back it was subsequently fixed (with a new part), this was quite inconvenient as well.Again, all of the service has been nice, but these issues have made the bike shop my non-preferred bike shop.

Vincent Marinelli: Needed a bike for college, the staff here were more than happy to tell me about their selection and offer a free warranty to me for 30 days. Great place to buy a bike or get one fixed!

carly kocsis: With all the problems I was having with my bike, Trek was more than amazing when I came in to get it fixed. The second I walked into the shop and explained my problems, he instantly began looking over my bike and got to work to fix all my problems. Not only that, but the shop understands that being a college student and struggling to find spare money for inconveniences like this is hard, so they did their best to accommodate for me like offering to transport my bike back to a department store when I was considering returning it. Everyone in the store is super friendly, helpful and honest. They always give the best advice and tell you which option is the most cost efficient & nothing is better than having a helpful and honest business. Trek is awesome and Andrew is a huge help too :) love this place!!

James Williams: Very professional people who knows their stuff! Friendly too! Thanks guys!!!

Jaden Jackson: I like how kids get bike free and it’s very cool that they help you out

Perry Kleinhenz: If you want to buy a used bike for cheap, learn how to repair your bike or help other people do the same the Bike Co-op is a great place. Best prices in town for new inner tubes, flat repairs and other random parts.

Mike Lowry: Don't go here all they're going to do is sell you a cheap bike that doesn't work and you're going to have to put a bunch of money in it to make it work I've literally had it for 10 months and it doesn't even work don't go here

Ed Symanzik: Discovered this place last night. Aaron dropped what he was doing to show me how to adjust my brakes. In the process he noticed my rear hub was loose and proceeded to show me how to tear apart, clean, and adjust my hub. I believe he would have continued with the entire bike if I hadn't stopped him. Great guy and a great place.

Ted K: Great place to learn how to make repairs on your bike.

Rheanna Lang: A blessing 💕 from God

Jeremy Hurt: If you need help and want to learn how to fix your bike there's no better place. Aaron and his band of merry volunteers are such a great help; they are patient and understanding as well.

Sebastian Felt: This is a hidden gem of Lansing. Open Wednesday night, but you have to be prepared to wait your turn and to learn a few things. Help protect cost effective bike travel/ repairs by donating to the Lansing Bike Co-Op. They need volunteers and benefactors.

Jeffrey St Pierre: Was not there

Safaa M. Hassan: Positive:Professionalism,Quality,Responsiveness,Value

Pamela Grizel Pérez Blancarte: I loved this place!

Abdie Bulk: Those guys are great. Thank u for your services

Darrell Parker: Great place to learn bike repair and get cheap used parts.

Thomas Keating: Classes, information, tools.

Troy Hutchison: Knowledge and friendly!

Mike Tosto: Great hub of the Eastside Community. Run by good people with a focus on teaching people how to be more self reliant to keep their bikes running smoothly. Good, affordable bikes also available for sale on certain days.

Eric Troldahl: Learn how to fix your own bike.

Darkside LithHammer77: Thank you Lansing by coop, 4 be amazing people

Chelsea Dee: Lots of tools available to use, experienced volunteer mechanics, and affordable parts and accessories. The bike maintenance class is also an excellent way to learn how to fix your bike.

Michelle Clark: Our experience here was great! My son had an issue with his chain and kick stand, and they fixed both problems very quickly. They were extremely friendly and showed extra attention to our kids. We will be using them for all our future bike repair needs. Highly recommended.

Gerrit Wilterink: Very knowledgeable and friendly staff. Perfect place for walk-in quick fixes as well as advanced repairs. Plus, they have lots of great advice for people with all levels of experience!

Michael Suda: Bike lock was ceasing up. Went to buy new lock. Oil was put on old lock making it functional once again. 10/10 thanks so much!

Benjamin Yee: Took in my bike to fix my brake pad intermittently rubbing against my front rim. Got it fixed (supposedly) and then a day later my brake pad is rubbing against my front rim again. Later, I learned your supposed to true your bike wheel so that the rim straight. Why didn't the bike shop do this to my bike? I know I didn't ask them to true my bike, but man, they are supposed to be the professionals that know best.

Adrinil Dennis: It's a great place. They got free air refilling station, self bike tune-up station etc.If u wanna get ur bike repaired, it's an awesome place to go

Adrian Platts: Positive:ResponsivenessGreat bike repair shop - very old and worn breaks replaced and on my way again in under 10 minutes.

Paige Brechtelsbauer: I have an electric scooter with one hard to reach valve stem. Was having trouble pumping up that one tire, and had an employee help me. After trying with no results, he used pliers to try and pull out the valve stem so that the attachment on the air hose would fit. Completely stripped the threads on my $400 scooter. Just got valve stem extenders, and none of them thread onto the valve stem itself. Sometimes I can maybe get it to go one revolution. Thanks to one of your employees, my tire refill just got a whole lot more complicated! Seriously, I have no idea what the goal was when he pulled on the stem with pliers after the third try to get it to come out farther. Had absolutely no regard for me or my scooter. Thanks a ton!!!!!! Not!!!!! Should’ve never taken my scooter here

Josh Vermaas: They currently have the fastest turnaround in town, and are reasonably priced relative to other shops in the area. However, my experience with them has been that the work they do leaves something to be desired. They replaced a bike wheel during a tune-up, and did not add rim tape. Great! Now I have a flat that I need to fix. I left another bike with them, and the brakes are rubbing against the discs. I'm not planning on bringing my bikes in again.

Brian Passalacqua: Nice place, good service.

Kathleen Sanders: Took a family bike trip through MSU (2 adults and 2 children ages 8 and 4.) Used their bike trailer for our 4 year old to ride and my 8 year old had a mountain bike perfect for his size. He was also able to use a helmet they had. The employees were fantastic and so friendly to our kids. We rode around for at least 10 miles through MSU - such a great area to ride bikes. 10/10 will be back to rent bikes again on our next trip to MI/Lansing area.

Sherrie: They teach bike in there!

Bill Wehrwein JR: Not a big selection and bikes seem to be a little over priced for being used. I understand they put worked in to getting them to be running, but why so costly?

Sheree Knola Jungwirth: Positive:Professionalism,Quality,Responsiveness,ValueFantastic service, helpful and knowledgeable staff. Highly recommend if you want quality, affordable work done quickly!

Phil Elwood: Friendly staff, quick and good repairs at a reasonable price. Great place to take your bike in my experience.

Matt Drzal: Brought in 3 bikes separately. Each time it was fast service, knowledgeable staff, priced right and quality work.

Kevin Hettler: I decided to take my bike here since I had bought the bike from them a few years previously. I needed a new rear derailleur, hanger, and chain. I got the bike back, rode the bike 1.5 miles and the hanger completely snapped. They refuse to warranty the part or do anything other than make me pay to replace it again, after 1.5 miles of use! I was not jumping the bike or doing anything other than riding it normally. I have never received such terrible service from a bike shop.

Jeffrey St Pierre: Thanks to Tim and staff for taking all my used bikes including kids bikes; all usable especially Sears Free Sprit & Raleigh 10-speed. Very friendly and helpful!

Farhan Bhatti: I just got ripped off.I paid $80 two weeks ago for new tubeless road tire installation on a new set of wheels. Both tires went completely flat after two short rides on the bike. Took it back yesterday thinking that they wouldn't have a problem guaranteeing their work from the initial installation. Today when I picked up the tires, I was told I was being charged a "discounted rate" of $30 for them to fix their faulty initial installation. I have no intention of going back. Since the tires weren't installed correctly the first time -- they placed additional sealant when I took it back -- I shouldn't have been charged this time around.

Paul Jacobson: Great service and very affordable rentals!

Fernando Vergara: It was an amazing experience. The guys were very friendly and fast fixing my bike. For sure I'll go again to maintenance and for any other problem I could have with my bike. 100% recommended :)

Wayne Stuber: Always has what I have needed. Best customer service around.

The Movie Room Aquarium Guy: This bike station is a life saver, a huge thanks to Scooters Pro Cycle of Holt Michigan for donating it!

Sarah Wright: Love it...first time ever seeing one

Ryan Greider: Great friendly service. Melody explained everything about the bike and was super patient with us while we found the perfect one

Josh: Great service. All new bikes come with free adjustments and flat repair good for a couple years. If they don't have what you want in stock they can usually get it within a week.

Bradley Scott: Great bike shop. Always helpful, quick service and friendly. Thank you!

Carrie Schaeffer: Melody and Bob were fantastic at helping me with decisions on my Giant bike accessories. They greeted me with a smile, offered helpful suggestions and did the repair/quick tune up in a timely manner. I highly recommend this store based on their knowledge and quality. Excellent experience..

Corwin Smidt: Very nice people. Had a problem with a derailer and Randy took the time to adjust and fix it on the spot. Good selection of accessories too.

Cari Wilbur: Incredible customer service! Today, I went in to get my bike fixed up to ride again. Not only were they very knowledgeable, affordable and very quick, they treated me like a very close friend…It was my first time in there! (The only Local Bike shop open on Sunday)Love it! Thank you Randy and Bob, my 10 mile ride went smoothly.I will be back for all my future purchases.

Stan Hecker: As always, Mark provided me with exactly the advice and part that I needed last Saturday when I was in a jam to get my wheels back working!

Neil Weare: Heads up - they basically only service the brands they carry. Brought my bike in for a tune up today and they said they weren’t really able to service it. Seems odd for something as basic as tune-ups. Called ahead and wasn’t warned.

Shawn Brown: My wife and I had discussed returning to cycling, in a few of its various forms; first beginning with a pair of mountain bikes for her and I just to get started up.The idea of purchasing one bike that fits into every style of riding is not realistic, and we’re both well aware of this. So on Thursday June 23rd, 2022 we went out to visit a few cycle shops in Okemos, Lansing, and East Lansing where we were warmly welcomed by a very cheerful young lady named Melody.As we entered the D&D Bicycles East Lansing Shop we were quickly reminded why we loved cycling and why we were returning to it, the new tire smell, and the beautiful organization in placing all the various bicycles organized by makes, and models, rows and stacks.Melody greeted both my wife then myself each in turn, with a genuine friendly, welcome; she then inquired what kind of bikes we were looking for, what kind of riding were we interested in, and how frequently we intended to cycle.Melody is very knowledgeable in both LIV and GIANT Bicycles and the products associated to and with cycling. She helped both me and my wife, with the appropriate choices for both of our new mountain bikes.The conversation between myself, my wife and Melody ranged from personal, professional, and the product lines, to related cycling topics.The bicycle mechanic Randy was every bit as personable, professional, and informational; covering equipment and bicycle maintenance, to cycling trails both indoor and outdoor across the State of Michigan.Working with Melody and Randy was a very enjoyable experience, making D&D Bicycles our go to Cycling Shop, as the people that work there are cyclists themselves and they’re genuinely good, honest people.From Shawn and Monique Brown, to both Melody, and Randy thank you for all your help, and for being such wonderful individuals, you guys are the best.

Jake Hawkins: I couldn’t be happier with the folks at D&D in East Lansing. There was a few issues regarding availability and shipping and the staff was super helpful, Melody jumped through hoops for me and she and the staff were so nice every step of the way. I will always come back here for my bike needs even though I don’t live in the area and have service shops near me. I never leave reviews but I was compelled to leave this one because of how awesome I was treated by Melody. Truly couldn’t have a better experience. Also, my Giant Stance 29 2 is AMAZING!!!

Koya Echert: Amazing place! Major bike fix in only 15 minutes for a nice price!

R Cole Bouck: Thank you Melody! You really went out of your way!Last fall (2021), we purchased a Giant bike lock we never had a chance to use before the end of the season. This spring (2022) we mounted the lock to one of our bikes, took off for a ride, and WHAM! Before we even finished the first ride of the season, the mounting bracket broke (which should generate an entirely separate review of that particular Giant bike lock).I went to D&D Bicycles in East Lansing to try and get a warranty replacement, initially thinking we had purchased the lock there. Melody helped me, though we soon discovered it had been purchased at a different local bike store - which had since gone out of business! On top of that, I no longer had the receipt! Ugh!That didn't stop Melody from trying to help me. She submitted a warranty claim to Giant on my behalf, and within a week or so we had a replacement lock.While I do not recommend forgetting where you buy something (or losing your receipt), I DO RECOMMEND D&D Bicycles!

Tiffany Duffield: We drove 2.5 hours to purchase a 2022 Specialized Bicycle that was listed on D& D website, after calling to confirm the bicycle was in stock of course . Upon arriving the manager was friendly but you could tell she knew very little about bicycles.We were sold the bike and headed home. I had asked a few questions as I didn’t think the components looked right. I was gaslit into thinking some had been changed due to covid, i.e : Used Giant grips on a specialized brand bike. Upon getting home something didn’t sit well. I sent an email pointing out the differences in the specs. I never received a written response. I assume they didn’t want proof of their poor customer service.The next morning I proceeded to register the bike with specialized. The bike was not the bike we had driven down for . In fact the bike was a lesser model and a 2020 discontinued bike and the registration link proved that. When someone from the store finally got back with me via phone he said he would have to “look into things” like I was lying. I presented actual facts and photographic proof that the bike was not what was advertised or the bike listed on our receipt . They basically pulled a bait and switch . The owner (Trisha M) couldn’t be bothered to call me but another “manager” did. When I presented him with the solution of a 10% discount on a 2 yr old bike that they essentially fraudulently advertised and marked as a 2022 he laughed at me. His solution? A $25 gift card to a store I will never step foot in again. Won’t even send us the proper grips for our daughters bike. I have the tag, receipt and photos all proving this was a bait and switch. Don’t even get me started on the “mechanic” who didn’t even know how to adjust the brakes. Avoid this place and save yourself a headache. The quality of service is appalling and the lack of bike knowledge is even worse BUT the shady tactics really are the icing. No wonder they lost their retail agreement with Specialized. I wouldn’t want to have them representing my brand either.

zoe: Bob was so patient with me and let me test ride the bikes he suggested. He listened to exactly what I wanted and was able to direct me to bikes that would fit my needs. I now own the most comfortable bicycle I have ever owned! Their pricing also matches with online bike retailers. Wonderful place !

Corey kennedy: Nice staff great bikes

David Lilly: We have bought two Giants and a Liv from D&D. They are great people to work with!!

Casey Terwilliger: I can't say enough good things about Randy and the lady there (Im horrible with names) put me on a good bike and sized me just right. I wanted a medium Giant Escape disc 3. I didn't get that, but got this small sized Giant! that fits me perfectly. Explained all my questions and I tested 4 including the medium escape. I can't wait for spring! Thank you guys for everything!

Kathryne Kuhlmann: I am new to the world of biking so I obviously don't know very much. I thought I needed a new bike seat/post clamp because I couldn't keep my seat from sliding down. The two employees there who helped me not only were very efficient but they didn't make me feel stupid or bad for not knowing what I was doing. I appreciated their help very much and I would recommend this bike shop to anyone!

L V: Helpful staff, good selection of bikes for all different types of riders. I am not a bike guy, and they were spot on helping me find the right bike for me.

Benjamin Jones: Incredibly disappointed in service!!! Wasn’t really happy before they changed names but at least then they had good bike mechanics and would call you. Had a bike there for weeks and never received a call. Got wrong answers when I did call in for updates. My bike had a broken frame that I was told would be covered and it wasn’t. Which is not on them but on giant. Now they should have called to told me. After I had to come into the store to get an update was told it is not covered but that giant would give help towards a new frame. I asked what they would be and they had to follow up with giant?!? Why do I have to hold your hand to get info? When they said they would not cover it but would help with the cost. Why not ask what that would be!!? I have gone in for bike parts as well. They took almost a half hour and four trips into the back room with my broken seat post before being able to tell me they don’t have anything. I have bought multiple bikes from this location. Spent thousands of dollars. Will never come back!!! Might not go with giant again may I will, but it will never be fromThis shop!

Georges Nyongobela: Lots of stuff goes on here.

Gretchen Derr Mullins: Worked with us to understand the need we were looking to fill with a new bike. Answered all of our questions and spent time making sure the bike was ready for the road/trail before we left the building.

Tim Dalton: Great service and a very friendly, informed staff.

Jason Mullins: Extremely knowledgeable staffSpent a lot of time with us and answered all our questions. They seemed to really care that the customers were happy and got what they really wanted.

Lori Baker: Out for a Saturday bike ride had a flat tire. We got a ride to the store and they fixed it for us and got us going again! 10 miles later we had another flat and they sent Dillon out to fix it for us! What a great place with GREAT SERVICE!

Angela DeVore: Dillion was very knowledgeable and helpful with any questions I asked! He provided great customer service. He also helped order me the appropriate bike rack for my car, put it together and installed it on my car for me! That was a huge help to a (somewhat) novice bike rider!

James Clarkson: John runs this place wonderfully, I could not be more satisfied with the service my whole family gets here. I rely on this place, just purchased a beautiful Topfuel 8.

Samantha Morris: Very helpful and a great place to get anything biking related!

Fred Jastrow: Fast, friendly, reasonable, expertly done!Reputation is earned not given! Thanks Trek Okemos! (Especially Dillon)

Nick Cappelletti: Employees are always welcome and knowledgeable. I've never felt intimidated going into their store to ask questions.

Mark Bojanowski: The guys were great to work with and did a Great Job on my grown daughter's tandem bike repair which they accomplished very quickly. my daughter is special needs and does not know how to ride a bike on her own or a trike and the only way she gets good exercise is when she is on the tandem bike with me (Her Father) and it makes her very happy it's the highlight of our vacation in the Florida Keys every spring.

Ed Clark: Just purchased our 5th and 6th TREK from Okemos, we keep coming back due to outstanding product and customer service. Best Christmas Presents Ever! Thanks Dillion and David, we'll be back and always highly recommend.

Marcia Nelson: Excellent service and received no judgment due to my old age and an ebike.

Bryan Moody: I love my Trek Excalibur 8 and the technicians at American Cycle and Fitness (Trek) of Okemos do a fantastic job keeping it tuned and ready to go!

John English: Superb and knowledgeable service, straightforward advice and reasonably priced. Courteous and helpful.

Ben Gwizdala: I've had a great experience at American cycling and fitness. The staff is very friendly and knowledgeable. I went looking for a mountain bike and the staff was helpful without being pushy. I ended up going with the trek procaliber 9.5 and am extremely satisfied with my purchase

Keith Bailey: Great bikes, great service!

Carol Clark: Just purchased two Verve 2 from Dillion and David. Fantastic bikes! Personalized, knowledgeable service. Previously we purchased two Verve 1 from Trek Okemos and Grand Ledge and my brother purchased a Verve 3. Outstanding service, we'll be back and highly recommend 👍

Matthew Gleason: Super friendly and helpful staff. Very knowledgeable. Highly recommend! Great service and bikes!

Brad C: Brought my bike in for a tune-up. It was done the same day. Fast, friendly service. We have bought several bikes from this store. The staff are always knowledgeable and helpful.

Stuart: The team at American Cycle & Fitness in Okemos was extremely helpful and knowledgeable from selection through pick-up. It made for a great experience and we look forward to returning for our service and other bike needs.