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1. MMP Imaging Center - Lansing charter township
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· 7 reviews
1540 Lake Lansing Rd, Lansing, MI 48912
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DANIEL LEYS: RIDICULOUS WAIT TIMES TO SCHEDULE APPOINTMENT WITH PRIMARY CARE PHYSICIAN!If I can’t make an appointment, why on earth would I use your services???
Herbert Grunau: I would like to be able to provide a better rating but if I cant get through to schedule an appointment ie: multiple 1 hour waiting times on the phone.. . Then I can't provide a rating. The phone/scheduling service is beyond awful.
David Gibbons: why put phone number out there when NO ONE answers????????
Heather Fitzgerald: They were wonderful with my dad. We were late and they still accommodated us
Nette W: I had a procedure there 7 days before i had to go into the hospital for another procedure. Let them know the three people that needed copies sent to them. They were not sent and one of the doctors was trying to set up the same procedure because nothing was sent.
Elise Millard: I am disgusted with the quality of customer service I have received, after having a couple ultra sounds as well as X-rays performed to try and diagnose some lower back pain I was having. The ultra sounds were read and it was determined that I have a cervical polyp. Based on family history etc. my doctor determined I should have it removed asap. There was no polyp. There wasn't anything. Unfortunately I am now paying about $11,000 for a surgery I did not need. My doctor said he will never send a patient to the much closer "more convenient" place for images instead of doing the images himself. After calling the customer complaint line multiple times to dispute paying the $500 for the bad images they sent multiple bills and I was given name upon name and phone numbers to contact someone else. It was one person after another telling me "someone else was in charge of that". With an $11,000 surgery bill paying for the images are not even on my To Do list.. It's sad that a corporation billing insurance comapnies for thousands cannot see my point and the financial burden this is now putting on me. I will never go back to a mclaren facility. I no longer trust them.
R K: Lousy service. Took one week to read a chest X-ray of my husband. I am a physician and this is unacceptable. If a patient had pneumonia he/she would have died by now. Chest X-rays should be read in a couple of hours.
Joseph Fountain: Staff is friendly and they get you in and out quickly
Jeremy Herring: They are very friendly here and the staff actually talks to you so you don't feel so uncomfortable while getting imaging done. They are also fast about getting you a copy of the imaging for your doctor. Will use this place anytime I need imaging!
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Medical diagnostic imaging center
2. Sparrow Radiology - Sparrow Health Center Lansing - East Lansing
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· 20 reviews
2909 E Grand River Ave # 103, Lansing, MI 48912
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mandi gilpatrick (legallybrunette88): I'm only giving this place 2 stars because they have appointment times after work hours, and the check-in was fast.HOWEVER, I was supposed to have a specific type of ultrasound done, ordered by my doctor. When I showed up, the tech said they don't do just the specific ultrasound my doctor ordered, they do a whole ultrasound that includes what my doctor ordered. I asked if they contacted my doctor to let them know, why they didn't contact me about it, because it was never mentioned when they called to schedule, and if my insurance was contacted to see if the full ultrasound would be covered or not since that wasn't what my doctor ordered and the tech said she wasn't sure, she was just looking at the order. I told her that order was wrong and I didn't know how they got it. I showed her the order my doctor sent over and she couldn't (or wouldn't) tell me who changed my order. I left without getting my ultrasound done since nobody could tell me what happened and I wasn't going to get stuck paying out of pocket in case my insurance wouldn't cover the ultrasound they changed my order to reflect. I called and left a VM for patient experience that night.The next day a different ultrasound tech called me back about the VM I left for patient experience the night before. I tried to explain to her my issue with them altering my order, and she CONSTANTLY would speak over me, not allowing me to finish a sentence about my concerns. She sidestepped answering my questions and concerns about who decided to alter my order and why they contacted NOBODY about it beforehand.I called patient experience again later that day and while the woman was as helpful and kind as she could be trying to assist in resolving this, I still have no answer about who altered my order and why they didn't contact anyone about it beforehand. don't know if this is their way of making more money, by altering orders and jus hoping patients don't notice until it's too late or what, but I WILL NOT be rescheduling with them.Before you allow them to do anything, I highly suggest checking that they didn't alter your order.
Meister: Good luck trying to contact them, they do not answer their phones. Useless system and I'm glad they are likely getting bought out soon
ABM Azam: Today (11/16/2022), I went to get MRI done. The technologists took way more time just because the equipment was faulty. I am very doubtful about the result coming out of defective equipment. After MRI, I went to the counter to provide the report to one more physician and get the CD. The lady (sitting on the leftmost cubicle at 4:00 pm), looking at me, started to talk over the phone, and after the phone conversation, she showed an angry voice and was arrogant.I returned without getting a CD and ensured the report would be sent to the 2nd physician.I would never go to sparrow and would not suggest anyone.
Jon Howell: Not a very smooth at all process. Careful if you don't go to a sparrow doctor your mri will stay in limbo till you pick it up.
Phil M: Horrible have to drive almost 2 hours due to insurance. Had appointment got there got prepared for mri afterwards set to go in get told they are refuseing to do it due to my dermal which is made out of the same metal as parts that get implanted during surgery felt judged when lady took me back looked at my tattoos and made a face. finally after waiting for a call from Mangment and explaining everything they finally admit and say they don’t have the proper equipment to do a mri with implants so... even tho I told them I had a dermal that couldn’t be removed I drove there wasting my time and gas and such they admit it’s their issue but ya not worth going here felt like it was particularly like I was being judge feel they need people that understand what is what.
Sue Wilson: Thank you to Jennifer in Mammography! She was very kind and also very competent and efficient. She is an asset to your department!
Susan Geci: Nice, quiet, professional people what a place!
Paula Hatcher: Very fast service and helpful staff! Easy in and out!
Suzy Tee: Do not ever answer their published phone number
ANDY & LORI CASE: Had a 3D mammogram today and she was very professional and so polite. Made small talk with me throughout the entire exam (which was done very efficiently). I will be coming here every year due to this experience. I wish I could remember her name.... I want to say it was Janelle.
Dona Deberry: I had a great checkin with friendly young student. I felt completely protected from covid.I had about 12 xrays done but another friendly young lady.I wish i could remember names.I was in and out in less than an hour on the friday of labor day weekend.I will return next time i need imaging.
Charlie Beals: Nice people, but they need to more clearly post hours for services. I arrived when the building opened at 6, the check-in was open and the first person who talked to me directed me there when I said I needed an x-ray. Sat for 30 minutes before I was called, at which point they told me the X-ray tech wouldn't arrive for another hour to an hour and a half.Not like there's a problem with the hours, but they should be up-front about that so people don't sit there for no reason.
David Gibbons: call ahead to see if i need an appointment for xrays..."no come in anytime"....30 minutes later i wake in..."sorry xray just closed for the day"
Justin Barnum: Worst all around experience I've had in a medical setting. They left my disabled mother sitting in the waiting room for almost two hours after her scheduled appointment. We asked a few times what was causing the delay and kept getting a generic "we will be with you shortly" response. It then took them over an hour for her MRI because they were having "software issues". The clerk at the window was friendly but clearly had no idea what was going on. I would recommend going anywhere else in town instead of here. I've never seen this lack of professionalism anywhere.
Julie Kelly: I have been waiting on hold for 6 minutes.
Linda Kuhlman: 3 minutes with ads and music when I just want to make an appointment.....i hung up.....appointment not made!!Guess they don't make scheduling a mammogram easy.i will find somewhere else.
Brenden Spencer: Took a hour for us to be seen and there was no one here
Kenda Schreiber: Quick check in, great staff & clean!
Andrew Rider: The check in process is very fast.
Lewis Husch: A great new edition to the Sparrow systems. Being that the hospital is not always a viable option, due to hours and overcrowding ( especially in the Labs ), I use this location instead. Sometimes longer than expected waits, again usually caused by not enough lab technicians working to meet customer demandAnd usually just one x-ray tech working at a time. Do not know reason for this and could just be a individual occurrence.
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Medical diagnostic imaging center
3. Sparrow Radiology - Sparrow Professional Building - Lansing charter township
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· 283 reviews
1200 E Michigan Ave, Lansing, MI 48912
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Amber Molzan: Seen Dr. Gold today for my sons 5 yr physical. Super impressed he really paid attention to what I had to say, he was very professional and made my son feel comfortable. Also the RN was amazing as well she fell in love with Jaxson and I think he may have made her day! 5 stars for both!
Alexa Daghuer: Started out not the best but turned around better. Nurse was super gentle when drawning my blood thank gosh as i had to get my blood drawn 4 times
Courtney Blomfield (Courtney Sobleskey): Great care here.
Olander Bradshaw jr: I received good care while l was there. Go to sparrow hospital for all my medical problems.
Tom Robinson: Got me in quick. Friendly staff.
Russ Bennett: In and out quick and vert friendly staff.
Randy Barton: Good service. Very professional.
Angela Bouterse: The best caring and helpful most professional staff.
TooTall Sisson: Not a big fan of hospital buildings but the customer service desk was helpful and polite
Larry Dudonis: Always freindly and professional.
Curt Kinney: Very quick
Craig Johnson: Very knowledgeable doctors
Julia Cagigas: Bueno es un hospital y supongo que nadie les gusta ir, pero si es necesario este es el lugar correcto para cualquier diagnóstico. Excelente personal y un trato acogedor.
Jordan Saldivar um: Peaceful and very straightforward.
barb rousseau: Helpful, friendly
Steve Wyman: I certainly appreciate the Valet parking.
Donna Arnold: Had my yearly checkup so far I am still alive and kicking.always get checked.
Mary Ellen Lowe: The valet parking along with its employees is a real plus when you have an appointment there
Sheila Stutz: Life isn't always pretty and neither are symptoms and people who are more grown up and level headed should be the ones who truly deserve to be licensed!
Nakoma Hills: Very clean building. Nice & quick valet parking, regular parking free for 1st 2 hrs in garage. Very busy place but staff are all around to help you navigate to wherever you are going. Free wheelchairs accessible to use if needed. Heated circle driveway so no stepping into ice or snow. Nice place.
Jean Neil: Very well treated
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Medical diagnostic imaging center
4. McLaren Greater Lansing Endoscopy - Lansing
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· 2 reviews
3520 Forest Road Third Floor, Lansing, MI 48910
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Maurice Barker: The receptionist didn't know anything she was doing
Nick McKendry: Everyone was very friendly and it was easy to navigate through the halls with all the signage.
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Medical diagnostic imaging center
5. Sparrow Radiology - Sparrow Hospital - Lansing charter township
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· 2 reviews
1215 E Michigan Ave, Lansing, MI 48912
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ABM Azam: Today (11/16/2022), I went to get MRI done. The technologists took way more time just because the equipment was faulty. After MRI, I went to the counter to provide the report to one more physician. The lady (sitting on the leftmost cubicle side at 4:00 pm), looking at me, started to talk over the phone, and after the phone conversation, she showed an angry voice and was arrogant.I would never go to sparrow and would not suggest anyone.
Katherine Jones: Procedure cancelled because didn't notify me in a timely manner for required forms; wasn't mentioned in prep materials. Pre-procedure phone call came the night before: should have been 7 to 10 days before. Unprofessional.
Rachael Brown: They have been good about getting me in and out.
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Medical diagnostic imaging center
6. Mid Michigan MRI - East Lansing
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· 2 reviews
138 Service Rd, East Lansing, MI 48824
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steve campbell: No open mri
Patience Miller: Nice folks but they do not have an open MRI machine and did not ask me about anxiety beforehand. So be aware.
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Diagnostic center
7. LynxDx COVID-19 Testing Lansing - Lansing
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· 11 reviews
5303 S Cedar St, Lansing, MI 48911
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Diagnostic center
8. McLaren Greater Lansing Laboratory - Health and Wellness Pavilion - Lansing
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· 2 reviews
3245 Technology Blvd Suite 300, Lansing, MI 48910
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