Best Health Insurance Agency Lansing Near Me

Daniel Smith: They do not updated their primary care provider list even though it supposedly a very extensive process. Customer service representative generally don't listen to what you are asking and therefore are unable to provide good service. I constantly fight with them over covered benifits and prescription cost are high. Overall dissatisfied and not sure why I pay them $200+ dollars a month.Update: As of 01/05/2022 service has not improved and when calling the customer service line therepresentative hangs up before allowing a response or you to provide your name. This is after the wait time has increased to speak to a rep.

Annabelle Ward: Critical:Quality,ValueTruly the worst insurance "coverage" I've ever had. It would honestly be cheaper to not have insurance at all. If you are trying to decide between PHP and some other insurance... choose the latter.

Amber Dinsmore: Positive:Professionalism,Responsiveness,Value

Chris Gray: Critical:Quality,ValueJunk health plan. Wouldn't cover the cost of tests to find out if I had covid. Danger to public health. Company should be shut down.

Tim Whitehouse: This place is awful. Choose a better provider.

Ashley Tatman: Having you for an insurance company has been the worst experience of dealing with any company in my entire life. I wish I could give you negative stars. You have cost me so much money. Your customer service people are awful and unhelpful.

Zach Trumble: Always able to get questions answered. Easy to contact. Happy with benefits. Great insurance.

Jessie Boyd: What is the point of having insurance when nothing is covered by insurance. This is supposed to be a good plan, and I can’t get coverage for anything in the metro Detroit area. The entire website says there’s coverage but it’s out of date and completely wrong. It’s impossible to get anyone to do their job over there because no one cares.

Sharon Zenker: Obamacare silver is the WORST ever. My manogram shows more testing needed to rule out breast cancer. PHP won't pay for it. This policy sucks. They only collect premiums and don't pay for necessary medical screening.

Steven Ellinger: I dont know what you all are on about. I like it here.

Alex Haymaker: I would give Physicians Health Plan zero stars if I could. They are a disaster of a company.PHP's directory of doctors is always out of date. I chose my insurance plan under the impression that my doctors were covered. Later, these doctors’ offices let me know that they had broken the partnership with PHP months before I even was shopping for insurance.Currently, they still have doctors listed that don't accept my insurance. It's like a bait and switch scheme...with no switch.Many of the doctors/physicians groups have told me that they don't work with PHP anymore because they weren't getting paid. I can't say that I blame them.When I've complained to PHP about this, I've been met with complacency and rudeness. The insurance is nothing short of a scam. I can't even get the care I need without traveling across the state to receive it.When I've complained to PHP about this, I've been met with complacency and rudeness. The insurance is nothing short of a scam. I can't even get the care I need without traveling across the state to receive it.

Lynn Juhola: PHP has the BEST customer service of any company that I’ve ever done business with. They are friendly, courteous and knowledgeable. Every time I call I get the same treatment.

Shanu Chowdhury: Their website sucks. I was trying to help my parents manage thier insurance better. I can not log in or register on MyPhp Portal using my information. customer service not available on the weekends. When I called customer service, before she even listened to me, she wanted to advice me how to pay without registering! Of course I already paid and know. Otherwise, I would not receive the card! Anyway, following her instruction, now it says " Not a resistered user". Come on! That's why I am trying to register. I have filled out online support twice and am yet to hear anything by email or phone

chris Nammack: Fair premiums, good product, but grossly incompetent customer service and billing departments.

Benjamin Gulker: I cannot say enough negative things about PHP. My wife and I were PHP members for over 3 years, and each new month seemed to bring another disaster with PHP.At the time of writing this review (July, 2012), we have had two bills outstanding that PHP is legally obligated to pay - we have all of the supporting documentation - and they refuse to do so. Both bills are related to the way that they contract out their behavioral health services to United Behavioral Health.Each time we call, they promise to fix the issue and call us after it's complete. Neither of us have ever received a return call, and each time we call back to follow up, absolutely no action has been taken, which means we have to explain the situation to a new customer service representative all over again.I an now a very happy customer of Blue Cross Blue Shield of Michigan. I can say with a great deal of confidence that I will not under any circumstances ever be a customer of PHP, even if it means paying out of pocket for a different option.Customers beware. They are a company that cares nothing about their members and only about their own bottom line -- even if it means robbing their customers blind in the process.PHP, if you read this, the next call you get will be from my attorney.

Matt Martyn: We've been working with Rathbun Agency for decades. Their team has proven reliable, friendly, and rock solid through the years!

Sosha Knapp: Pleasure working with agent Heather Kim. They were professional, knowledgeable and a pleasure to work with. Ask for them by first and last name for a quote. :)

Matt Howard: I've been a Rathbun customer for about 9 years and have never received anything but spectacular service. Not only do they consistently answer any questions you may have, they proactively monitor your policies and call you with suggestions or to notify you of changes.

AAA M: I L❤️VE Rathbun Agency❤️🎉❤️the staff are so responsive, understanding and caring. As an agency, I love to see how many community-assets get their start with Rathbun. Thank you for sponsoring the Allen Center Accelerator Kitchen and hundreds of other community events. Rathbun Rocks!

Jeff Schultz: Positive:Professionalism,Quality,Responsiveness,ValueSaved me a bunch of money! They made it easy. Very fast and simple.

Corey Velandra: Absolutely abysmal service.My wife has called multiple times over the course of the past several years trying to get Rathbun to change her account information (name on her policy), which is always met with "you'll get a call back" or "we'll take care of it."It has never been taken care of, they never call back, which leads to more phone calls, leaving messages with "receptionists."We've gone through a mortgage process recently, and they have even been refusing to provide information to the bank. Our loan officer has said that he has tried to contact them multiple times over the course of the past 4 months, and they just tell them that we've "switched insurance carriers." Which absolutely is not the case.Terrible service, you will never receive any calls back, and they will always take the easiest way out of any situation that you present them.I would not recommend Rathbun to anyone that I know.

Christopher Stanko: Positive:Professionalism,Quality,Responsiveness,Value

Zeeda Mavian: Positive:Professionalism,Quality,Responsiveness,ValueI was referred to the Rathbun Agency via a friend of mine. They are everything she said they were and more. I loved being able to have a knowledgeable person answer the phone and be able to answer my questions. They are friendly, helpful and helped me take care of my business. Use them, they are great!!

Anthony Colarossi: Positive:Professionalism,Quality,Responsiveness,ValueBeen with the Rathbun Agency for 15 years. Responsive and fair firm. Good guidance to all family members.

Sharon Bouchard: I have never met Paul in person. I was referred to him by a friend. I was purchasing a travel trailer and had a lot of questions concerning auto and trailer policies verses a stand alone policies. In addition he compared my home policy with others and we talked about umbrella policies. Every email and/or phone conversation were conducted within 24 hours or less. He will take the time to answer all your questions in terms that you will understand. I learned a lot about what I had covered in my policies and what I did not have. Now my policies are tailored to my needs. Excellent customer service and very personable. I highly recommend this agent.

Darrell King: Positive:Professionalism,Quality,Responsiveness,ValueEverything was handled promptly, professionally, and conveniently electronically which saved time and money. Very happy with the Rathburn Agency!

Juan Carreon-Buenrostro: David was very helpful and I am going to save for my morgage insurance from $ 1,760 to $ 810 that's great

Robin Wright: Positive:Professionalism,Quality,Responsiveness,ValueI love the personal touch that David has given us. We lost that personal touch from Allstate when our old Agent retired several years ago. We are happy to see that there is still an insurance company out there that provides that little extra.

Haylee Baker: Positive:Professionalism,Quality,Responsiveness,ValueI worked with David and he was great! It was my first time buying car insurance on my own and he walked me through the process. He was very responsive to emails and would check in with me to make sure everything was accurate. Highly recommend.

Karen Jackson: Positive:Professionalism,Quality,Responsiveness,ValueWe have worked with Paul Rathbun for so many years I can't even keep count for business and personal insurance. I know I can trust that he will pick for me what he would pick for his own family. He and his team are timely, supportive, and don't mind answering even my repetitive questions. Thanks for the years of good service!

Kevin Kuzera: We have been with Rathbun agency for over 25 years. Experienced staff, good communicators, and very responsive. Glad to be a client of Rathbun Agency.

Dexter Hill: Excellent communication. Extraordinary level of experience in the insurance industry. This agency has extended themselves to our company in every aspect of our needs including company visits to make this process easy for us. We look forward to a long relationship with the Rathbun Agency.

Lillian Werbin: Positive:Professionalism,Quality,Responsiveness,ValueI couldn't speak higher of the Rathbun Agency. Their focus on the customer experience is paramount.

Stephen Sugg: Finding the right insurance has always been sort of a necessary evil to me. I switched to the Rathbun agency because I'd med Paul Rathbun on several occasions and my impressions of him were that he is very professional, thoughtful, and friendly. After seeing high ratings and lots of positive reviews I filled out the form on their website and got a response within only a couple of hours. From then on Robert S. took fantastic care of me. He was very responsive to my emails and even made sure to personally call me when I had questions so that he could be sure that I understood everything correctly and I was comfortable with it. Robert could not have made the process any easier. I couldn't recommend the Rathbun agency and Robert enough. And they saved me a bunch of money!

Scott: After a few years of going with insurance I could find online, I decided to try out a local agency. Not only do Jim and Ashley go above and beyond in finding the right coverage, they also do an excellent job of explaining policy differences. The entire office staff is welcoming and knowledgeable as well! I was able to increase my coverage while decreasing my monthly cost- an easy decision!

Ben Stewart: I recently consolidated all of my policies with Jim and I have saved money and increased my insurance. Jim was honest and explained everything in detail.

Kevin Laucher: Jim is professional, personable and dedicated to my best interest. The office handles everything quickly and makes you feel taken care of.If you want the best you found it.

Laura: Jims only concern is lining his pockets. After being rear ended he dropped my policy because he did not like that I spoke out about the numerous mistakes Farm Bureau made to my account. He pretends to care but when it comes down to it the almighty $ rules his world.

Dave Smeak: I’ve used Jim for many many years and have all my vehicles, rental and residence properties plus business liability policies with him. Jim is my go to guy for insurance. I have always found him and his staff responsive to my claims and questions. I feel covered since Jim goes out of His way to review my changing needs yearly- I’d highly recommend him.

Taylor May: Jim is a great agent and really cares about his clients. He has always done what he can to explain the coverage that you should have on your home, car, and everything in between. He is very knowledgeable in his buisiness and I so appreciate that.

Charles Nunez: Jim is a top professional at Farm Bureau. He is passionate about his industry and it shows in the quality client care. Jim listens and knows his client's needs. He takes the responsibility of teaching and advising about the details of risk and how to insure his clients so they can have peace of mind. Jim is also a state-wide leader with the professional organization, NAIFA (National Association of Insurance and Financial Advisors and is the state of Michigan President. This shows a tremendous respect from his peers. I recommend Jim Fuerstenau unequivocally.

Jon Lacross: Jim cares more about selling policies than he does helping people. Buyer beware. After 10 years of being his customer he did nothing when it mattered. I would strongly urge you to seek other agents.

Bradley Verburg: Very pleased with Jim and his office. He is a very caring person and you can tell that from the moment you meet him. He has helped me and my wife with our insurance needs for years and not only does he get us the coverage we need, he also takes time to explain everything to us. His staff has been extremely helpful to us and they are always very quick to answer all of our questions or guide us to the answers.

Dana Nowell: Jim and his office staff are very easy to work with.. Jim will get you the insurance that you need to best protect yourself and your family.

Mary K. Vaca: We had an incredible, positive involvement in MSMS Physicians Insurance Agency. Their staff made sense of every one of our choices, advantages & disadvantages. He likewise responded to every one of our inquiries to our complete fulfillment.

Hattie Gomez: The agent was extremely helpful and friendly during the entire process of getting health insurance. She explained the different options and everything that they had to offer. Overall such a great experience and would highly recommend her and MSMS Physicians Insurance Agency for your insurance needs.

Ralph Randy: The agent of MSMS Physicians Insurance Agency was very professional and responsive. He was awesome going over everything with me , if i had any question he answer them for me. I highly recommend them.

Jacob William: Positive:Professionalism,Quality,ResponsivenessShe was super helpful and patient.Great experience with Holly.Service was excellent.I highly recommend asking for Randy.

AMMAR S M B: They moved about one year and thier signs still on the building , and even thier site on the internet shows the address and phone numbers. Please you should inform your customers about new status and services.

sudesh singh: Critical:Quality

david duffy: Critical:ResponsivenessCalled at 4:45PM and was on hold till 5:15PM when the call ended, now they are closed and I need to get my info for tomorrow morning before they open...

pat izzo: Keeping Michigan healthy