Best Psychiatrist Lansing Near Me

Lauren Schott: I love my provider Annemarie so I really tried to stick it out, but I will both be leaving and finding another practice as well as my husband, a patient of 10 years. Ever since Lifestance took over, it’s been absolutely terrible. No returned phone calls, impossible to get a hold of, even in an emergency like running out of medication. They push the “portal” for communication and appointment requests and completely ignore it. Half the time the phone lines don’t even work or haven’t even been set up yet. It shouldn’t be this much work. It’s almost comical how bad it is.

Sarah Goodwin: I had been a patient at this facility for three years and had the pleasure of seeing Mary, an excellent psychiatrist. However, after her retirement, I was transferred to Kelly's care. Due to Kelly's pregnancy, I was shuffled around to different psychiatrists and ended up attending most of my appointments via telehealth, with an annual in-person visit.Unfortunately, I missed my last two appointments, one of which I had rescheduled, and the other I had forgotten about. I paid the $200 no-show fee and rescheduled for an in-person visit. I blocked off the entire day at work to plan for the in-person visit, only to receive a notification the next day that my appointment had been canceled. After calling to inquire, I was shocked to hear that I had been discharged as a patient due to "chronic no-shows."I apologized and explained my situation as a full-time working student, acknowledging that it was disrespectful of Kelly's time and not an excuse to miss appointments. However, I strongly believe that discharging a patient is not an appropriate way to treat them. The office manager made me feel terrible, and I had no idea about their policy on no-shows or any prior warning. Moreover, despite having spoken to someone the previous day to reschedule my appointment, no one had mentioned anything about the possibility of discharge.I feel terrible about the situation, and I received no guidance on how to find another psychiatrist or referral. In my opinion, this is not how patients should be treated.

Gracie Wardin: I was charged $70 for missing an appointment, despite having been a patient for 5+ years and not missing an appointment for multiple years. This office does not understand that sometimes unforeseen circumstances come up and once in a while a missed appointment happens (you'd think a place with so many psychiatrists and therapists would understand this). I will not be returning here despite being a long-term patient of Dr. Picone's.

Everette Morningsong: Called them to make a new appointment, was sent to voicemail and told not to leave multiple messages, left my info, then they never called back. Poor patient management and service.

Thomas Borck: They don’t take messages, and that’s like super problematic for a plastic that deals with people’s mental health. A lot of people can barely build up the courage or energy or whatever to make that call in the first place, and some people have very very busy schedules where they can’t call during business hours. The least you could do is allow them to leave a message for someone to listen to and call them back the next time you’re available/open

michelle howegietzen: I have worked with Dr Baker for over 20 years. In that time, I have found him to be compassionate, a good listener, someone who sticks to a schedule within 20 minutes, and someone I believe in.

Josie Yatskiv: I worked here in the past and the staff is inclusive and wonderful. Would recommend to anyone that is seeking help or employment.