Best Psychotherapist Lansing Near Me

Rose Lech: I've been trying to find a right fit of a therapist through here since I was 16. I am now 20 and I still have yet to find someone suitable. I don't know if thats on me, or on them, but I can't deny the fact every time I try therapy again im left regretting using this office. At one point, I had been seeing a therapist regularly here, then one day I go in for my appointment only to be told that 1, my therapist canceled on me, 2, nobody contacted me about it, and then 3, the icing on the top was that my therapist also left the practice. So since then I've been trying to find yet another therapist and to no avail. I also have asked the front desk multiple times to contact me first when it comes to my appointmens, and yet my mother always seems to get contacted first even when I've given them my information. I will say most everyone I've interacted with has been very kind, but the level of care doesn't seem to match all the time.

Chaunie Brusie: I've had such a positive experience working with Therapy Today and my therapist, Chloe, has been so incredibly helpful, even after just a few sessions. I have tried therapy in the past and it was honestly a bit traumatic--so seeing how it can actually help has been such a relief. The whole process getting started has been straightforward, accessible, and comfortable and has been a tremendous tool to me as I've dealt with some anxiety that was too much to manage on my own. I highly recommend this practice, especially for anyone who is nervous to try therapy, they make the entire process of getting started very easy and help you feel safe along the way.

Sarah Thornton: Dedicated. Knowledgeable. So Patient.

Joshua Allison: Honestly this was an incredibly disappointing and exhausting experience dealing with this office, especially for someone who was trying to get counseling for the first time in their life. I reached out after years of indecision in hopes of bettering myself and acknowledging I was ready to seek help, and was astounded by a quick response time by their intake person! After a few brief questions, they said they helped me find a member of their staff that was both specialized in what I wanted help for, and would match with my insurance.This is where things began going downhill. To not make this the longest google review ever, I called my insurance to confirm that this individual would be covered, and my insurance told me that she was in fact NOT in network. Okay. I called back Therapy Today to cancel, and was told that they didn't book appointments if they weren't in network. Everything would be fine -- They couldn't tell me the exact amount of the co-pay, but could confirm I would have no issues billing to my insurance.Fast forward, I had my initial appointment with my counselor. She was kind, polite -- I have nothing negative to say about her or her services. We set up follow up appointments for the next month. I saw a claim was submitted to my insurance.Fast forward to the 2nd appointment (keeping in mind it says in your initial paperwork that all balances must be paid in full prior to your next appointment) Same deal, everything goes well, anticipate the next appointment, etc. Check my insurance claims again the same week -- The initial appointment was not covered at all by my insurance. A new claim has been submitted also. No mention of this from office staff. I call their office to see if I can figure things out -- I'm told by front desk staff "Well we can't tell you how much is covered by your insurance -- Maybe they'll accept the 2nd appointment but not the initial assessment."Of course they didn't. Both claims were denied by my insurance. I had to cancel all future appointments with my counselor. No further word from Therapy Today staff. I emailed their billing team for assistance -- No reply. I didn't actually hear anything from their office until they mailed me a bill and a letter terminating our client/patient relationship.Basically it seems to me this office will do anything to get you signed up, but will not support you beyond that. I had no word of my denied claim. I had no word of the nearly 200$ charge for my first appointment going into my 2nd -- So instead of having ONE bill to pay, they let me go into a 2nd appointment without any insurance payments applying. Never replied to my correspondence after intake. Never communicated proactively whatsoever about what was going on. I felt incredibly disregarded, left to the wolves, and disrespected by the entire interaction.This certainly was not a good introduction to counseling and I wouldn't recommend the experience I had to go through with for this to anybody.

Pete Jones: intake was rude find another place

Emily Dojka: Wonderful people! I highly recommend Therapy Today for anyone looking for various alternatives of therapy/counseling.Updated!!! (Edited Version). Was a five star review.I keep getting assigned to different people. In just a few months, my therapist was GONE.How can I build trust with my therapist! Isn't that the point. I could do a better job at consistency of care. Not cool to be passed around. I'm still with the same people (Therapy Today), I don't like change, and I've just lost another therapist. Is it me? No! . imagine what others feel.

Chris H: Never got a full hour, always was rescheduled on, eventually was dropped entirely. Just another Michigan joke who couldn’t cut it during this idiotic “pandemic,” but let’s be honest: my complaints happened before the “pandemic” too.

Kat Lim: Therapy was ok, but the practice did not once call me to check in or about my outstanding balance before sending my information to a collections agency. Seems like they care more about money than clients.

Michael Schmidt: Pretty disappointing experience to say the least. Had to call last week to reschedule my therapy appointment to an appointment over video call. Staff member told me that I couldn’t change my current appointment, but she could just cancel that appointment and make a new one to replace it. Easy enough! So we do that and I’m all set for my newly scheduled appointment. Later that day I got a call from the same staff member informing me I still had the original scheduled therapy appointment (that she told me she was canceling in the first place) and that I needed to call them back soon to fix it... Very confusing since the staff member told me I couldn’t change it and she was just going to cancel it... Anyways, had my therapy appointment and it went just fine. Now the day before my next session I get a call & voicemail informing me that the online document I signed and completed was not showing up on my file and that I have to enter my information again... I think I’m just going to seek therapy services from another office. Everything with Therapy Today has been made more difficult than it ever needed to be and it’s due to their own disorganization and lack of attention to detail in the scheduling and online interfacing. Hope they fix that soon.

Angela Joseph: I have nothing but great things to say about Therapy Today! The owner, Leslie, truly cares and has created a beautiful environment for her therapists and the clients that come through her doors. Leslie is passionate about therapy being available for everyone when they need it and has created a space which allows you to be seen the day you call and I am not aware of any office that offers such service. The staff and therapists are always happy to help and ready to serve. Therapy Today is continuing to grow and I would suggest you take bad reviews with a grain of salt. It’s often people write reviews when upset. Make your own decision and contact Therapy Today if you’re ready to experience a truly warm and inviting welcome to therapy. I can’t count the amount of people that I know that have nothing but gratitude for their experiences here.

Yessenia Rico: The staff never informed me my insurance would not cover all the costs and I had to pay out of pocket which put a toll on my finances. I wish they would have told me in advance and had been more transparent. When I called about the situation I didn't hear back until two days after and they weren't very helpful. Will definitely not be returning.

Jarek Lalain: Went here for a few months. Definitely wouldn't go back. It was my first time trying therapy so didn't know if they were all like this. They don't care and don't give you the full hour you pay for, maybe 45 minutes. Have now tried a few other therapists and this was by far the worst.

Robert Dickinson: Edit: after having been in therapy for 6 months with Grace Franken at Empower Therapy Solutions, I can really say that Kato was even worse than I thought, when compared to how incredible good therapy actually is. Don't go here. Go to Empower.Kato Rundle is a therapist there, who worked with me for 3 months. I was leaving an abusive relationship and struggling with grief and wanting to grow. Kato didn't seem to really pay attention to what I was saying, didn't remember what I'd said from past sessions, didn't seem to care at all about me or helping me (professional detachment is fine, but I would like to feel like they genuinely want me to succeed), was never prepared for a session, kept our hour sessions down to as close to 50 minutes as possible, consistently made promises about "next week we'll focus on _____" or "so let's do some education next week!" without ever following through, canceled a session with 3 hours notice and no reimbursement for my inconvenience (if I did the same, I'd be charged $150 for their inconvenience), and at our last session kicked me out 40 minutes early after saying she didn't want to waste anyone's time.I think Therapy Today should really reconsider their professional relationship with Ms. Rundle. I don't necessarily plan to leave their office, as their intake coordinator wants to work with me to find someone else, but at least I won't have a hard time finding a better therapist than Kato.TLDR: Therapy Today is a 2 star office, but Kato Rundle is a 0 star therapist

Chris Horak: They cancelled 2 sessions. Didn’t find out each time until we drove 25 minutes to get there. Very unprofessional group. I would never go back.

Carrie Austin: If there was an option for no stars - they would get it!!! This is the worst therapist session I’ve ever been in - went with my child to have a better relationship and therapist immediately stated how horrible of a parent I was and told my child that he was being abused by me. Told my child that I wasn’t doing my job as a parent and all I did was “deflect” his questioning of me as a parent. I was there to build a relationship with my son not to be criticized and humiliated by a hippie therapist telling my child everything I ever did was wrong in his life and to disrespect me more than he already does!! Started asking me if I respect him and his therapy choices - my time isn’t about me respecting him or his therapy- it’s about trying to build a relationship with my son that was crippled by a narcissist ex!!!!!This is the worst place I’ve ever been!!!!

Courtney Lynn: A wonderful place to work! I had to leave recently, due to moving out of the area, but very much enjoyed my time at Therapy Today. The office staff, owner, and all the the therapists I got to know were such a joy to work with. I would recommend this practice to any therapists looking for somewhere awesome to work, and will continue to refer clients living near there to the many skilled therapists that work there :).

Mandy Tyler: Whoever’s in charge does a good job at scaring therapists away. I stopped seeing my therapist because my session allowance with my insurance had been reached. When I went back, my therapist had left. I asked around about other therapists in the office from the friend who recommended the place and they had actually left to follow their therapist as well.

Kara B: Office ladies are the only reason they get any star at all. Everything else sucks. I’ve seen three different therapists there. First one didn’t have a compatible approach for me, second one was a lot better and we had 2-3 good sessions then told me she wanted to see me every week and next day I get a call from intake coordinator that she will be gone for an indefinite amount of time, third therapist is probably the worst. She’s constantly checking the time not even sure if she’s really listening. She always has us start late then ends it 10 minutes early sometimes even earlier. She doesn’t even pretend to genuinely care. Lots of long awkward moments of silence. Hopefully the fourth will be someone reliable and genuine.

Hannah Cooperider: The therapist I had always cut me off and talked about their problems more than mine. They told me they accepted my insurance and then waited 4 SESSIONS to tell me they actually didn’t and made me pay a HUGE bill with no apology, along with them making it seem like it had been MY fault. NOT impressed and immediately stopped my sessions.

Deana Lawrence: Great therapists.

Erin W: Can't recommend this place enough; I feel so safe and comfortable to express myself. My therapist, Julie is exactly what a therapist should be and more: compassionate, patient, a great listener, challenging, etc. I couldn't be more happy with this place.

Dominique Margaret Maysonet: Wonderful experience and thoughtful staff.

Jackie Mitchell: Josh Giorio & Julie Roy have been so helpful with my depression & anxiety. I’m very thankful for them & Blooming Minds for being here. I would highly recommend them!😊Thank you Josh & Julie!

Danielle Hobbins: I followed Anna here from her previous practice. I stopped going to therapy and a year or so later I called her back here and she got me into someone ASAP! And on my first visit with my new therapist Cat I really liked her. This place is cozy, and so relaxing. It’s seriously hard to want to leave!

Kirbie Watson: I highly recommend Blooming Minds Therapy!! Such a welcoming, safe, and calming environment. I would especially recommend Jacqueline Newsome- I don’t even have words for how thankful I am to have her has my therapist. She understands me like no other therapist has in my past experiences!

Allison Contreras: I absolutely love blooming minds. My experience there has been nothing short of amazing. Staff is welcoming, friendly and comforting. The environment is warm and welcoming. Highly recommend!

Larisa Swisk: Highly recommend Blooming Minds. Staff is very friendly and kind!

Sarah Carlson: I love my therapist, she understands me. I hope everyone can find their “spirit animal” of a person. And when you know you’ll know! It’s so much easier to talk to someone that actually listens & cares. So thank you blooming minds for employing the best of the best! 🧡

Jamie Flynn: Kristen is amazing with my child ❤ she explains things where I can understand and helps me to be able to help my kids. This is a great place

Mannon McIntosh: I truly cannot say enough wonderful things about Blooming Minds! It is the most supportive, organized, kind environment, and my therapist Heather has helped me in countless ways! I am so grateful for her and our sessions, and I would recommend everyone start therapy at Blooming Minds - therapy can be so beneficial for everyone!

TJ Heck: Blooming Minds has been such a blessing in my life. My therapy is fantastic! I look forward to every session!! I can't say enough about what they have done for both me and my kids! Therapy is just as important as medical appointments! This is the place to be!!!

Meggin Umbarger: Blooming Minds therapy is a great choice! Skilled therapists and comfortable atmosphere!

AmberD714: Miss Kristen is amazing with my daughter. She is usually really shy but her and Miss Kristen just clicked right away. I recommend Blooming Minds to everyone!

Alexys Leek: A wonderful experience since the very beginning. I will always recommend to anyone who is looking.

Maddy Southworth: I saw Anna Scates here for a while! She’s really nice and a great listener. She asked all the right questions to keep the conversation going and dig into my thoughts and feelings. I really enjoyed seeing her!

A.J. Glaub: This is my spot. Highly recommended.

Audrey Snow: Such wonderful and inspiring people!

Krystal Giraldo: Encouraging and meaningful content sure to empower and equip all minds.

Emily H: I just started working with Kristen at Blooming Minds Therapy and I’ve really been enjoying it! Excited to be moving to Lansing so I can come to the office in person

Mackenzie Wass: I just started going to Bloomind Minds Therapy and I love it! No bad things to say here!