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Musical instrument store
1. Marshall Music Co. - East Lansing
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· 94 reviews
3240 E Saginaw St, Lansing, MI 48912
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Steven Melnyk: Please note that this is my experience and yours may vary. I recently visited Marshall Music in Lansing to buy a Backun Clarinet. First thing that happened was that I was only given 7 days to test it rather than the usual 14. Okay, I can live with that. Second, the product knowledge shown by the staff regarding clarinets was not good. For example, the person showing me the clarinet did not understand the difference between a grenadilla clarinet and a clarinet made of cocobolo wood and claimed that the grenadilla clarinet was cocobolo). I bought it on Wednesday March 8 and on Friday March 10, as I was preparing to practice with the new clarinet, I found that the lower joint was cracked (the crack only showed up when the clarinet was assembled). Since Marshall was closed on Saturdays and Sundays, I had to wait until Monday to return it. All I wanted to do was to exchange it for another in a different wood (I had purchased it initially in Cocobolo and I wanted to exchange it for one in grenadallia wood - both were the same price when I bought the original one). I was shocked to find that the price of the clarinet had jumped by over 30% since the Wednesday (even though the one that I had selected was the exact same one that had been offered to me on last Wednesday) and I was expected to make up the difference. I returned the clarinet (which was done professionally and promptly). Overall, the entire experience was not pleasant with no adequate explanation being offered for the sudden jump in price. So, a combination of poor product knowledge, arbitrary decisions, and sudden changes in product pricing have resulted in a permanent loss of a customer. As I said before, your experience may vary but I was not impressed.
untuned: Nice place for music stuff and repairs of anything. Any music book you want so much random and cool stuff. I'm a little disappointed at the lack of guitars. It seemed that they only had Ibanez (not sure if I spelled that right) and another brand that I wasn't familiar with. From what I saw, they didn't have any fenders or Gibsons.Maybe they had some in the back some where not visible to the public. But I was impresses with the bass selection. And they had a Ukulele Bass which sounded really cool and was fun to play. Really great place though and I get all my stuff from either them or guitarcenter (more guitars) Recommend though! 🤘
Alex: I love this place. Smallish selection for guitar stuff, but they had everything I needed. One of the guys (skinny, bearded guy with a beanie) recommended some cool stuff to me and we talked shop for a bit which was really fun. 10/10 great service and atmosphere.
cmennare: Easy to work with
Danielle Hadley: Amazing staff. Great selection. Keeping music in schools. We love Marshall Music!
Valentin Narvaez: I haven’t shopped at or supported this store in a very long time because of my experiences. They used to have an employee stationed at the exit that was employed solely to awkwardly inspect and review customer purchases. A customer could not leave without the inspection. The customer distrust was 100% uncomfortable. On one occasion, an employee followed me around the store and tried to hide on an upper level (not accessible to customers) as I browsed. Once he realized that I saw him, he retreated with a look of utter disappointment. I’ve spent my money elsewhere since then!
Maggie Burch: I loved how they were nice and recommended a brand of reeds for the clarinet. I didn't know what brand to get. They are amazing
Harold Rothrock: Worst customer service ever young kids are cocky and the store sucks as soon as they got my money their attitude towards me totally changed go somewhere else believe me
Jim Misener: Rented a trumpet, deal seems good, they take care of all aspects, happy so far
Gene K: The staff was friendly and helpful. Place was clean. People were socially distancing for safety. Loved the experience and will return for future music related purchases
Ron McLouth: Olivia is incredible. Super knowledgeable and will help you find exactly what you need.
Megi Kourteva: Went there for violin bow repair. Personnel is always nice, knowledgeable and helpful.
Thomas Casey: Used to buy records here.
maalum zawadi: I've been calling the 337-9700 number and haven't been able to get through to anyone, not even the operator...I live far out, trying to get a hold of the repair and or organ repair department. I don't want to come all the way out and your out of stock or don't have what I need...is there another number I can call? please respond
North Country __ Scott Bates: Fantastic place to buy musical instruments and accessories for everything you need in the musical family
Fred X: High priced with very poor people being used for private lessons. These people don’t understand that music is one of the building blocks in a young persons development, not THE one thing that must be the only focus. Ironically, these people are far from what most of us would consider successful or where we would want our kids to end up. Think about who you want teaching your kids. Also, the person we had to deal with was a jerk who made my (extremely successful and positive) daughter cry. She has never done that before or since. These guys are really low class.
Darcy Hayes: We had a great experience there! The staff was great!
Aaron Ehlers: Thank you to the guitar repair guru Marshall Music has working for them. His name is Josh. I have for weeks now been having horrible tuning issues with my acoustic Washburn that cannot be blamed on humidity. I decided a new set of tuning pegs should fix it. Went to marshall Music Lansing store. Was greeted within 2 minutes. Told the employee my problem. Within 5 minutes he found Josh. Josh first gave my guitar a auick once over and my truss rod also was off. He also said my favorite words; we could liwer the action a bit more. Which I had just lowered. Josh guided me to a mid range priced set of tuning pegs. And then he said he could have it done in about 2hrs. I didn't even plan to get em on til next week. Well he was done in an hour and a half. My guitar sounds and feels even smoother to play. Maintaining perfect tone now, with a new set less than 6hrs old. Thanks Josh and Marshall Music.Play on.
S M: 🚫BUYER BEWARE🚫 Marshall Music has great products, instrument servicing, and some fantastic employees...but Debra in the Finance department is NOT one of them. God help you if you ever have to speak with this woman. If you're going to buy an instrument from these guys pay cash outright. I had multiple account issues with automatic payments and unfortunately every time I had to speak with Debra she spoke to me like I was trash. I was courteous in every interaction and still her voice dripped with contempt. I work in customer service and if I treated people the way she treated me I would lose my job. I fell behind on a few payments due to the ongoing problem with their automatic payment system and having just moved our mail was not being forwarded correctly so we hadn't received any notices. She sent a repo man to our home who blocked us into our driveway and refused to move. This retired cop shoved his badge in my face and screamed at me that he wasn't leaving without the instrument. We had to call the police for assistance and we paid off the instrument. If anyone that cares from Marshall Music reads this please remind Debra it costs NOTHING to be decent. For anyone reading this who is deciding whether or not to make a purchase do NOT finance unless you have some serious street cred. this place resorts to intimidation to collect. Wow.😳😟😢
Kim Dyer: This is going to sound strange. If I had a brass musical instrument I cared about, no matter how damaged, I would keep reading.I have a keyring that I have had for 40 years. Obviously it is special to me. Sentimental value FAR above monitarial value.Part of this brass key ring had worn to being razor sharp instead of solid. A Google search on "brass repair" led to Marshalls . The worst they could do was laugh, so I asked.Within 24 hours they had repaired my signature keyring to better than original. They didn't laugh. They fixed 40 years of wear without judgement.If they take that kind of care with a KEYRING imagine how they care about your treasured Instruments.I am beyond impressed.
Jonathan David: I'm going there tomorrow
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Musical instrument store
2. Music Instrument Swap - Delta Charter Township
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· 14 reviews
8741 W Saginaw Hwy, Lansing, MI 48917
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Dennis Deatrick,CRES: Good place to find vintage gear
Casey Culhane: Awesome ppl. Great service. This is a passion of the guys who own it. They are musicians themselves. Reasonable prices and they're always willing to work with you.
J. Ervin Bates: Shawn is a great guy. Honest, fair, and always willing to help. Highly recommend this shop!
Gabriel Helma: Super cool store and awesome staff!
Manuel Washburn: Just found out about this place it is a good place to go to get new and used equipment for a reasonable price
Undercover Citizen: Cool stuff decent prices, but both times I have gone in there they've paid no attention to me whatsoever! I was gonna buy an affects bored and all the chords I need for my two guitars and for amps and the guy just totally blew me off. I just walked out severely disappointed they won't last long treating customers like they don't matter. Idk of its because was all dirty from work or what but I'll never go back
untuned: I love this little store. It has all the equipment for your drumming needs. Also these guys have a whole ton of acoustic guitars, basses and elec guitars. Really great guitars for really great prices. I was genuinely surprised at the selection of amps too.If you ever need some new pickups, or a new guitar, I definitely would recommend this place.
John Brownell: Great friendly staff, just hook me up with a guitar stand for five bucks!
Ruben Drake: Found a bass speaker that works great at a GREAT price.
Aengus McIntosh: If you are a musician or even a beginner this is the place to grab some quality equipment. Their selection is huge! Drum kits for days!
Greg MacBeth: Found this place on google since I was in town for work. Super cool place, especially if you’re a drummer. One of the owners is a drummer and clearly knows what’s good. If you’re looking for cool stuff that you can’t find in big box stores definitely check this place out. Lots of cool old amps and guitars you don’t come across very often. I didn’t spend a lot of money there but I was treated as if I had.
Joel Pierce: Good place to look for great used equipment to buy, sell or trade. Owners Roger and Shaun make you feel welcome and can help with any questions. I try to stop in at least once a week as inventory is constantly changing and you never know if that instrument you've been looking for has turned up
Jayne Snider: Friendly, knowledgeable staff. The largest used musical instrument stock in Michigan. Drums, cymbals, guitars, basses, amps- they have a ton in stock! Lots of parts, pieces, cables, strings, drum hardware, pedals, and other miscellaneous items too. Worth checking out!Of note: they opened today (March 25, 2022) at a new location, 8741 W Saginaw Hwy. Lansing, MI 48917. They are no longer at the Potterville location. Go check them out on Saginaw Highway in Delta Township, in front of Menards!
Julie Fisher: Great selection of items, staff was knowledgeable and prices were very reasonable.
Zeb Gomez: Great stuff sold for AMAZING prices
Austin L Grove: I went in today and I was playing and a guy just came over and started playing with me. They are really cool there. The wah wah pedal I bought was $60.00 and he said that he would give it to me for $50.00
S.O.P: Great customer service and friendly helpful staff. Down to earth environment and a decent variety of new and used instruments. 10/10 would recommend supporting them with your business.
Gabe Elarton: Great owners and great gear. So thankful to have a local gear shop!
Bruce Oberlin: Great selection! Great prices and even people!!
yo_its_gingey: Dudes there are pretty cool. Prices are unbeatable. Just bought a $400 guitar and $150 amp for $300. Some stuff has little dings but I mean that’s to be expected with used stuff. Honestly I’d really recommend it in stead of buying new.
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Home improvement store
3. Menards - Lansing
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· 1229 reviews
725 American Rd, Lansing, MI 48911, United States
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randy bowlin: Great place for home improvement.
Mari & Mario Aguilar: Maybe better prices but service is definitely not better then homedepot.
Jennifer Buck: I love menards!
Yaima Gonzalez: Me gusta comprar ahi
Jeremy B: Cheap and good rebates. Had an issue one time I bought a tool with the replacement warranty it instantly broke took it back and they wouldn't replace it because they sold me the last one. They should have gave me something comparable or the next step up instead they argued with me and ended up just giving my money back so why did I spend extra for the replacement warranty? Than i had to go waste more of my time going to another store. Wasted half a day of time because their tool was junk and they wouldn't replace it.
Tim Othy: Had exactly what I was looking for!
Juan DelToro: It's one of my favorite stores
Mary Covey: I was not able to find items that I was looking for that were not common.
Terren Backus: This is my go to store for really good deals. Love this place
james bancroft: Always my go to home improvement and more store.
Andrew Lauzon-Reynolds: Always able to find what I need very friendly staff
Debra Kipper: It was nice and clean
Kathie Maurer: Found two items I needed and some I found out I might need! Staff answered my question about where a department now was. And checkout was fun and friendly
Elaine Pettit: I can always find exactly what I'm looking fir at a great price
Steven Shuck: Usually have what I need, just don't appreciate them having the pro desk at the back of the store. You have to walk to the back, then to the front for cashier, and then drive around back to pick up. Stupid!
Adam Sufyan (JuBaNmAn): As a Menards south Lansing employee, I am treated well, management is amazing, and all my co-workers are exceptional.
Thomas White: Your staff in lightning department are great. Shout out to them! Knowledgeable and helpful, well trained in products and customer service.
Eric Prater: Menards is the store that you go into with one thing in mind and come out with 20. They have great deals and their displays are awesome.
Paul C. Mapes: I love Menards! They are my favorite retailer; And my favorite place to shop. Always friendly service.
Kelly Flores: Not only did a manager price match our shelving kit, we were missing a few pieces and went back the same day & got those missing pieces at no cost. Thank you for great customer service!
Mandee King: Menards is a great place we always get greetings at the doors. Have tons of great quality items friendly people and clean environment
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Home improvement store
4. Tractor Supply Co. - Watertown Township
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· 299 reviews
5241 W Grand River Ave, Lansing, MI 48906, United States
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Kara Rogers: Favorite place
Robin Chadwick: Went to Tractor Supply for baby chicks. Gentleman was very informative polite and friendly guiding my buying. Got 4 beautiful chicks (2 Australorp’s and 2 Welsummers): they are healthy, growing like crazy and cute as heck. Very pleased with the help and service.
Bryon Negrete: Good 👍🏻
Eric Devenbaugh: Got winter boots for both my kids and winter gloves. They have nice selection of stuff for adults but kids seems very limited. But I did fine what I needed and happy for that. 2 boots and 2 gloves, $70+.
Em Wyatt: I had interactions with the store manager and she was rather rude. Everyone else in the store was kind and very helpful, and have been on every other occasion. The store manager needs an attitude check.
Brad Mcleod: It's easy to find what your looking for well organized store
Edward Gross: I like shopping here
Jennifer Casey: Excellent and very friendly staff!
Ninja gamer77: Conveniently one minute from my work, they carry alot of my everyday products for work and when I can't wait for something to get shipped there my go to. On Sunday there was a down pour and are pump outside that keeps are backdoor from flooding got clogged and before i knew it I was in a lot of water and needed to buy a backup pump like yesterday. So I flew over to the Grand River TSC and got a pump.....I was very rude to the cashier mainly because I was completely soaked after laying in the rain trying to get are pump unclogged and I didn't want to wait on the customer in front of me but the young gentleman at the cash register was super nice and remained calm like a perfect gentleman. Next time I'm not in a hurry I'm tipping this guy he was the best cashier you could have and TSC you should give that guy a raise.
Jennifer Cody: The middle aged blonde lady working during the day in garden product area was extremely helpful when I was trying to decide on a weed killer for my driveway
Doug L: Love this place, need bird food, tractor battery and a live chicken? This is your place.
Roccodog: Friendly service
Theresa Thompson: Love buying my baby chicken's here
Russ Bennett: Great customer service!
Matt Hammond: Best place I've found for bulk bolts.
Emily Rodriguez: The staff was very nice and helpful!!
Julie Wright: Awesome the baby chicks are adorable and the ladies working in there today were helpful, and very pleasant 😁
Wanda Morse: Good place very nice people
David Barncard: Awesome
Launa Costello: Came in looking for a brush and a crate for my dog. Dennis and Jeff are great!! So helpful and knowledgeable
Rachael Brown: I called into the store asking about a poison ivy chemical I could purchase to get rid of the poison ivy on my fence and the guy was very helpful on the phone and when I arrived. When I arrived they grabbed it and carried it all the way to the front for me :). Thank you!!
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Home improvement store
5. The Home Depot - Waverly
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· 1856 reviews
936 S Waverly Rd, Lansing, MI 48917, United States
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Laura Curry: Got flowers for my porch. They had a great selection. Also wanted to buy metallic paint for an accent wall in my house, but they did not have the proper base paint in stock to create it.
Sierra Schonfelder: We visited the location on 05/21/23 around 1:40 and Rutherford was beyond helpful and friendly and made it an amazing shopping experience! Thank you!
Carl Venzke: We liked their installation option for windows and doors. Easy process.
Stanley Jelinek: Love the Depot.
Glenn Shattuck: Employees hide from customers
Joe W: Clean store, friendly customer service.
Eric Henderson: Today. Email "We are unable to complete your delivery for today, unable to load/unload or no one over 18 to sign"Call number "actually we had it going in a box truck and it won't fit we can deliver it on Wednesday, is that fine?"NoAlso today, phone call. "We are unable to complete your delivery for tomorrowbecause we didn't leave enough pallet space..is that fine?"Also No100% fail after I took 3 days off..delivery allegedly happening the day after I go back to work.All this after them telling me that the whole (rather small) load couldn't be delivered together on same day despite items being in store...after charging me for both deliveries.Fail
Wendie Karpinski: I called this evening to find out whether Home Depot carried Kentucky Blue Grass Seed with fine fescue. Brandon, Lawn and Garden Department, took my call. He was very helpful and knowledgeable about the Scott’s brand that you carry.We discussed germination rates and the use of straw versus the grass mat to hold and protect the seed.I also inquired about the availability of some metal stakes to hold down a very large, heavy-duty tarp that I am using to cover up a section of our garden to keep weeds from growing. I am downsizing the garden and will be planting grass there eventually. Brandon was able to tell me what kind of stakes he had (plastic and metal) and where they were located.I thanked him for his courteous assistance and advice. I also asked to speak to his supervisor (Brendan) to express my appreciation for Brandon’s helpfulness, but he was not in at the time I called (9:00 p.m. ).
Daniel Dailey: We pretty much shop the Okemos store for most larger construction materials we can’t get at the local hardware. Had to build a platform for a garden shed. Met a veteran there who helped us a great deal. Got what we came for, cut to size, at the right price, basically with someone guiding us to each location. Got to thank him for his service as well. Great experience!
Douglas Webster: Bought a new kitchen faucet.
Jeremy B: Bought several appliances from here all have been performing great and they offer extended warranty which i took advantage of.
Lucas Schartzer: Always seems cluttered.
Paula Stephens: Good sales. Got right in and out quickly. Was able to find what I was looking for quickly.
Charmaine: Slowwww
Amanda Barker: Great place, service, and location. Found everything I needed plus a couple extra things
Scott V.: This location has been out of 3.5” exterior grade finish nails for months. General comment for Home Depot - GET STRONGER BAGS! Lowe’s and Menards both have thick plastic bags because they are smart enough to realize customers are carrying construction supplies.
velvet ambuski: Rip off and a scam. They give you store credit for a return but you can’t use it.
Austin Baker: Tony was able to help me find the tools I needed for my project. He recommended that I try a different brand of tools. I got home and started working and I loved his recommendation. Thanks Tony.
Joana Lampe: I rented a tiller for a garden project online. Since it's a small project, we rented it for the day of. We had friends ready to help shovel and rake the compost and everything was set up. I got a reminder email for my rental and everything. Once we got there, we were told that staff "had been worried about this rental" because all the tillers were still winterized and we shouldn't have been able to even place that order. The only reason I'm giving two stars instead of one is because the poor high school or college kid was getting slammed without accessible supervisor support around lunch time, but he stayed polite and apologized profusely. Not his fault, but you'd think 1) that they'd update their website, and 2) once they notice there is a problem with a reservation made 4 days in advance, that they'd reach out. This way, I had to rent from AC&E in Lansing (which I should have done in the first place, they were amazing) and do the project without the help of friends. Very unfortunate. Not impressed, Home Depot.
Susan Eaton: One of the largest selections on flooring,countertops, and backsplashes. The online site is fantastic because you can take a photo of your room and see how the products look. The service was great.
Brian Rini: Just home de pot
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Home improvement store
6. Tractor Supply Co. - Delta Charter Township
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· 303 reviews
510 N Marketplace Blvd, Lansing, MI 48917, United States
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7. Menards - Delta Charter Township
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· 1144 reviews
8505 Delta Market Dr, Lansing, MI 48917, United States
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Home improvement store
8. Lowe's Home Improvement - Lansing
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· 1691 reviews
6821 S Cedar St, Lansing, MI 48911, United States
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