Best Television Repair Service Lansing Near Me

VB: Critical:Professionalism,Quality,Responsiveness,ValueThe part lasted for only one month. Even if 2 year warranty is published, no option to purchase it. No response to phone calls or emails. Best way to stay away after the sell has been made. Please stay away.

James Brown: Awesome

jonathan “Farkel” clawson: Sent the wrong product very disappointed

hazel hallom: AWESOME place to get TV PARTGOOD JOB!!!

Tony Segundo: THE BEST.

Acrexp M: Had the board I needed to fix my TV and at a fair price.

Mark Hayes: A little hard to find . People treat you good ..

kevin collura: Positive:Professionalism,Quality,Responsiveness,ValueTheir response to emails was almost instant. Had a small issue with a board they sent me and when I contacted them they sent a replacement board out right away and it got here in 2 days.Very helpful and willing. I Highly recommend TV Chop Shop.

Terry L Sanders: Critical:Quality,Responsiveness,ValueI ordered a power board for a Samsung Roku Tv part number BACLFAG0201 and waited a week to only find that I was sent the wrong part they sent me part number BACLFOGO201 which is not interchangeable now no one will answer the phones. Bad Deal and Walmart you should not link your sites to companies like this one

Alexander Deeds: Critical:Professionalism,Quality,Responsiveness,ValueOrdered a part from them and received the wrong board. Fails to answer phone calls/emails and can’t get a refund. Best to stay away from this seller as they don’t work professionally or accurately.

G Johnson: Remote doesn't work.

lisa Cebelak: Wrong stuff,nothing everthing includes.

Franklin Mead: Ordered a power supply from these guys off of NewEgg. Ordered on a Tuesday morning, they said it’ll be a week or so until I get it. Much to my surprise, they had the label created that day and shipped out, saying I’ll get it that Friday. Awesome, I thought. That Thursday (2 days later) I received my part, which was incredibly packaged. I swear it looked like they sold me bubble wrap with a free power supply included. Needless to say, I installed it and my TV has seen no issues since! I highly recommend these guys!

Ashley Keller: Good prices, helpful staff.

Inky Sewell: Great prices

Daryl Alexander: Great place for quality Tv's at a crazy great price!

Ray DJay: I just bought a j6200 Power Board from you through Newegg for my Samsung TV, and you sold me a broken powerboard. I have tried calling you several times, yet you won't answer and Newegg won't give me a refund. You got over on me this time, but crooks like you don't last long.

Eva Dunbar: They sent me the wrong part for my tv and for 3 weeks nobody will answer my e-mails, phone messages, ive left messages on their website, very piss pour way to run a business, so here I sit with my broken part and the wrong part they sent me and I even purchased the 2 year warranty but none of it is doing me any good! I'm out $40 dollars and no tv, don't do business with this half assed business, they suck!An update on wrong tv part;The chop shop needs to update their response, they were wrong, they found at least 10 emails from me that they never responded to, so they sent me another part for my still broken tv, insinuating I didn't know what i was talking about, AGAIN they sent the wrong part. Being a little confused on who knows what, it cost me $11.50 to send wrong part back to them, and they've sent another wrong part so that's another $11.50 it'll cost me to send it back to them! Asking for a refund on part plus $23.00 for postage of returning wrong parts. I supplied them all the numbers and pics off my tv and board but they just can't get it right! Wondering how long will they drag out the refund? Going to call "3 on your side" a local tv station that deals with these type of situations, I wouldn't recommend this business to get tangled up with for nobody, avoid like the plague!

Chris Michels: This was a very unique TV buying experience but I left with an awesome Samsung Curve at a price a few hundred dollars below what I would have paid at Best Buy. The owner provided service himself and more than answered all my questions and even questions I didn’t have. He even went so far as to offer a great 45 day warranty.

Curious Doodler: Service was fantastic! They went above and beyond to help me repair my LG oven.

Eric Myers: My LG tv broke, LG set up repairs by this place. It is a authorized service for LG. A technician was sent to repair in home. After an attempt to repair he took my tv and said it needed to be repaired at the shop. It's been a month now. Home Electronics will not answer the phone, will not respond to text messages or Face Messenger messagesWe were contacted by Home Electronics today.The shop was closed because of the holidays and they had covid cases as well. My tv has been repaired today and will be returned tomorrow.I have upgraded my star rating.

Quincy McMullen: Very professional and extremely nice. Very personable customer service would highly recommend.

J L: Great work and timely!!

Gemma Carnegie: True to their word and knowledgeable. Not able to fix all but, gave me options to choose from. Price very reasonable. Stayed within the time-line they gave me. Satisfied

Charles F. Wells, Sr.: When I converted from a Tube to a Flat Screen Television in 2008, I researched for months looking for the Perfect 1080p with 240hz refresh but the search was disappointing until I found my LG. Well last week she started showing signs of exhaustion and I wasn't ready to put her down so I took it to Home Electronics.I was told the the Main Board needed to be replaced and after they searched, found and installed the new Main Board, she's like New! Thanks Again 😊

Ben Eysselinck: Was very pleased with the service at this place. They were very fair with their quoting process and prices. My TV was fixed in the timeline they gave, and is again working flawlessly without having to drop even more on replacing it!

bob posey: My 55 in Samsung LED quit working. Home Electronics took care of the repair promptly and reasonably. They were very professional and I would recommend them highly!

Aaron Clark: Basic "service fee" to see what's wrong, I didn't end up fixing the TV because of what ended up being wrong. Great service, timely updates, and will return for other electronics.

Sheila Robins-Hartegan: They have always been helpful and reasonable

C B: Customer service was really bad

E villarreal: Owner knows his Audio & T.V. !Check it out for parts & repair .

tom hattis: Truthfully and hard working I have been there several times over the years and they have a great job for a fair price.

Scott Scotson: The place is called "Home Electronics" so I walked in to see an older man busy at the desk and waited for him a few seconds to get my radio fixed. He just shook his head at me. That's it. Shook his head. No hi or anything. So I said "what?" as I felt like I'd done something wrong. He says, "We don't work on those" So I left. I just wanted a really simple solder on the connector for the AC power, something all electronics have. But I guess they just offer really bad customer service. He mumbled about some other store as I left, but I felt annoyed and didn't listen.

Irving Porter: Was professional and courteous I highly recommend them

Luanda Manzie: I am very pleased with my service. Unfortunately my TV wasn't able to be fixed but just the customer service and care was awesome.. I will refer their services.. thanks Mr Chris and his crew..

Melissa Spadafore: I have used Home Electronics twice for broken TV's and both times they came through for me big time. The first time was a few years ago and it was when I still had an "old school" TV. It was fixed within a week to 10 days--which is exactly what they promised. And the price was good as well.The other time I used them was in December of 2014. I had an LCD TV that was acting up. They fixed it within a week's time with no problem. If I have a TV that needs repairing, this is the place I will be taking it for sure.Also, I have an old tabletop Donkey Kong game that needs repairing. Not knowing where else to turn, I asked them to take a look at it. They gladly took the game in and found some problems right away. I appreciate their willingness and diligence in helping me out even with something that they typically don't service.

Paul Johnson: This place was great on doing some warranty work on LG's recommendation for our LCD TV. They came and picked it up and returned it at the times they said they would and it has been working ever since. Very friendly and speedy service.

Angela Sparks: I was introduced to this company through my warranty company. My tv is a larger model , they were able to come out to me, and diagnose the problem in my home. A part did have have to be ordered. With in a few days they were back and our tv is working the like the day we bought it :). My husband and I are very happy with the service and would not hesitate to use them if needed in the future.

John Customer: I called Home Electronics a few years back about getting my 1975 Pioneer SX-939 Stereo Receiver fixed. The lady who answered the phone asked me what was the year of manufacture of the unit. When I told her she started laughing very loudly on the phone and sounded just the the Wicked Witch of the West, you know : "WHO ha ha ha, WHO ha ha ha." Incredibly unprofessional loud swinish behavior. Not a chance I will ever take anything there (WHO ha ha ha)..

Tony Nobach: Friendly and knowledgeable staff

Adugna Moritz: I went in looking for some capacitors and got the help right away. Even though they didn’t have the exact spec, they looked around and tried helping me as much as they could (ended up getting the right capacitors). Very nice people and straightforward. The second time I went in looking for a peculiar shaped woofer for my vizio sound system, the went above and beyond trying to help. They gave me tips and tricks on how I could possible overcome my situation. Small business but I highly recommend and they’re very professional with what they do.

Jay Tyler: Honest, friendly, straightforward service.

Keith Landry: I brought in a vintage record player to have the volume repaired, everything else worked just no volume. 5 weeks later it still sat where I placed it in their shop. They would not even refund my bench fee. I took it to another shop in Lansing and had it fixed in 2 days. I could not recommend this business to anyone.

John Customer: I took a vintage receiver and a turntable there for service. I wasn't thrilled about the place. Seemed like an unprofessional fly by night type of thing. I don't know if there are any certified electronic specialists there. They did tell me it might take awhile to fix. 5 months later, I decided to pick the stuff up. It was still sitting in the same place I left it, apparently never touched. At least they gave me back the $40 I deposited.

Jeff Shaw-peek: not understanding of what geek squad is for get told they can fix something then told “oh we dont fix electronics or anything if we can we can send it somewhere else for a couple weeks to try and fix it” like never fix anything at all.

diann Buckley: Bought a car stereo there they put it in free might have to wait a little while I'll but they get the job done thank you Geek Squad

S B: Positive:Professionalism,Quality

Pamela Austin: After waiting over 6 hours the Geek Squad never remotely came into my PC to help with the problem I called about. They had an outage. They do not issue partial credits for this major fail. They can charge you for the annual plan then not support you when needed. Also a waste of time to have auto menu talk you thru steps that need to be redone, once a Rep finally comes on the phone. Waste of time and waste of annual fee.

Dan Gunter: Insignificant wait at the start of the dinner hour. Fast friendly and quite helpful service as we had questions about some of the entrees. Roasted brussel sprouts appetizer was very nice. Completely awesome ribeye with excellent mashed potatoes as a side. My wife loved her sirloin with creamed spinach for her side dish. All in all, just a wonderful night out, this is why they are always high on our list I'll places to go.

C B: because they never answered their phone

Xyrish Ancero: High prices

Jack Keys: They are the best. I'll always "trust" them.

Kris Gibbons: I would like to commend all the Geek Squad employees on their tolerance for being verbally harassed by customers. When I went in today to have my phone screen fixed, I witnessed several older customers becoming very angry and frustrated with their simple wait times. All the Geek Squad agents kept their cool and explained everything to their customers to the best of their ability. The agent who helped me and who fixed my phone, Matt, was fantastic. I appreciated that he could admit to me when he needed to ask another agent for help or needed to look something up. Matt was able to explain to me what he needed to do in order to fix my phone and helped me understand everything He fixed my phone screen in a timely manner and stayed professional the whole time. I would definitely use Geek Squad again!

Kathy Glisson: I love my geek squad! they solve all of my problems tech-wise. I wouldn't know what to do without them!

Stephanie Pierre: Love my Geeks..best job ever on my computers and televisions. 😘

Dr J: Couldn't help

Angela Thorn: The Geek Squad fixed 2 of our computers for a very reasonable price and in a very short amount of time .

Cheryl Bourke: I just won't go any where else for peace of mind at competitive prices, friendly knowledgeable people, and timely service.

Jim: Trying too get my phone fixed through geek squad. I call them to set up an appointment .the phone operator tells me to call 1-800-geeksquad or the store. Called the geek 4 times and got hung up on all 4 times after waiting on hold gfo 15 min race. Try one last time, on hold for 19 min with geek squad when someone answers oysi the same operator italkeI to the first time. She then tells me she can set the appointment up for me. Why she couldn't have don't this the first time instead of wasting my time for an hour. This poor customer service is why I stay away from Best buy. Everything is always a Hassel and expensive. I will post more after my appointment.

Chandra Babu Arangi: Best Buy Geek squad would have paid google not to give an option of 0 rating.I got remote start installed for my Honda 14 on 11/25. They messed up car seat heater switch and claimed that it was an issue even before getting there. The geek squad guy made a note on the documentation provided to me but did not mention anything about it. I realized before leaving the place and when questioned he claimed it was there already. He suggested to file a claim if I want to . So , I went to the front desk and complained. She told that a supervisor will be calling me on Monday but no one called yet .After coming home that day , I realized car heater doesn’t turn on when I do a remote start. So , I went today to have it checked and my appointment is next Sunday . They claim they are busy . I don’t understand why they would need a lot of time to provide crappy horrible sucking service . Then again I went to the front desk and asked for a quicker appt as the issue is clearly with the set up. The rep told that they have just one guy this week and I will have to wait . I requested him to inform his supervisor about my concern and seemingly he sent a text.Strong advice . Don’t even think of going to this place for service . They are incompetent. May be we can learn and do a better job.Update : seems like they have sold me an incompatible device . Got to know after my second appointment. Meaning they tricked me by installing the same incompatible device first time. Suckers. They just want to escape from this.

noe flores: Best Buy love this place great service

Brian Zuber: Was looking for a wired network card... I can't believe they don't carry them. Friendly staff at least.

Katelyn Jury: Chris W. was very knowledgeable and helpful. He provided lots of explanation and patience with us. Definitely go here. It is worth the money. The value is great. ; )

KC Grinnell: Geek squad wasn't very knowledgeable of product location in the store very well.

Mary Jo Lum: I was very pleased with Lane's Appliance! Even though they were closed, I was able to use their online service to schedule a repair, and while the repair was to have taken place a week out, there was a cancellation and they were able to come the next day!I'd call them again in a heartbeat!

Ann Young: Positive:Professionalism,ResponsivenessRepair to my washer. They responded promptly. I sent pictures of the knob that broke off. They ordered the part immediately and it was repaired within 10 days by a very professional and courteous young man. Would highly recommend this company

Luke Mayes: Critical:ProfessionalismThe young girl that answers the phone needs to to be trained on customer service!!!! Her attitude will ruin your business!!!!

Rosanne Ahee: Service:Washer/dryer repairPositive:Professionalism,Punctuality,Responsiveness

Jan Kinsey: Positive:Professionalism,ResponsivenessService man was efficient and explained what he was doing which I appreciated. He cleaned up work area before leaving. I especially liked how we were kept informed of arrival time.Service:Dryer repair

Andrew Rathbun: Positive:Professionalism,Punctuality,ResponsivenessI've used them multiple times and they were great every time. Can't recommend enough.Service:Refrigerator/freezer repair

Tom Jandernoa: The people at Lane’s are always honest and forthright and do fantastic service/repair. I definitely know where I will be buying any appliances in the future, and anytime I need service I will go to them, hands down.

Amy Hurth: I needed both the dishwasher and refrigerator looked at. The technician was very knowledgeable and had the refrigerator fixed that day. I needed a part ordered for the dishwasher, so that had to wait another week to be fixed. But both times he was on time and worked very quickly. They're a little pricey, but I know the work is done correctly, so they are always my first call.Services:Dishwasher repair,Refrigerator repair

Andrew Marr: Positive:Professionalism,Punctuality,Responsiveness,ValueOur Lane's technician, Brian, was kind, courteous, quick, and knowledgeable. He made our fridge fix simple, and it is running great!Service:Refrigerator repair

Angela DeVore: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueThe sales team made it so easy to decide what to buy. The installation guys were so helpful, friendly and professional. This experience was exceptional!Service:Household appliance installation

John Rushbrook: Jordan S. came and quickly diagnosed the washing machine problem, ordered the new part (a water inlet valve), and came back a week or so to install the part. The 30+ year old Maytag washer is now working fine. Jordan was friendly, efficient, skilled and obviously knew what he was doing. My wife and I would be glad to have him and Lane's back for any future needed appliance repairs.Service:Washing machine repair

Matt Dubois: The technician was prompt polite and professional. He was able to diagnose the problem and provide a solution.Service:Dishwasher repair

Tari Muniz: We were very pleased with this service. The scheduling staff was good to work with and our technician did an excellent job repairing our dishwasher, saving us a lot of money by not having to replace it. Highly recommend!

Kem Mosier: The Lane’s service man came to check my dishwasher door. He figured out what was wrong and returned in a week with the needed parts, completed the repair in 30 minutes and the dishwasher works great. He was pleasant and efficient.Service:Dishwasher repair

Mark Mulvenna: Positive:Professionalism,QualityGreat people delivering productFriendly and knowledgeableService:Household appliance installation

Judy Davis: Positive:Professionalism,Punctuality,ResponsivenessExcellent service & professional service man.Service:Washer/dryer repair

Craig Lackie: Positive:Punctuality,ResponsivenessGreat service all around! Quickly came out to repair our dryer.Service:Dryer repair

Sue Rector: Positive:Punctuality,Value

Kelly Yoakam: Reason for 1 star: I called the office and told them that when doing the diagnostics--it came up with F70, imbalance, and that we had attempted to reset it and couldn't. One would think that was important information they could act on.When the tech came out, he also saw F70, but didn't know what it meant (I was hoping that they would have looked it up before they came at least, so they might have the parts, etc.!) He had no solution, charged us $99.00, and wrote on the invoice that he had found no problem with the machine.I would like for a more experienced person to do a follow up. It feels a lot like taking a computer in for repair and because they aren't experienced enough to fix it--just restore it to the original settings. In this case, they just said nothing was wrong--and the laundry is still wringing wet!I would be glad to edit this review if they are willing to send an expert to do the job that wasn't done--at no additional charge.--------------------------------------------------------------*****Additional review: I changed the review to 3 stars. I would have put 5 had we been helped initially.Lane's contacted me and sent a repairman that knew what needed to be done and repaired the washing machine! He took care of it promptly and did not charge a second service call. We appreciate their willingness to resolve the situation! I would call them again!Service:Washing machine repair

Rhett Kalat: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueJeremy and Tim were absolutely great to work with! The knowledge and options they provide are second to none. Better products than box stores hands down.Service:Household appliance installation

Michael Neller: this was an awful experience. I needed a heating element on a glass cooktop replaced. First they ordered the element and had it sent to my house. The element they sent was an old element that was literally in pieces in a box that looked like a large dog had ripped it up then they re-taped it. So, I had to wait another two weeks for a new part and then when 2 techs showed up they spent 3 hours at my house only to find out they don't know how to remove the cooktop. They told me to get a contractor to remove the cooktop and then they would come back to replace it.I told them I was done and now I am out the trip charge.Service:Stove cooktop repair

Karen Lumbert: Positive:Professionalism,Quality,ResponsivenessPresented all options to me. Very happy with the outcome.Service:Dryer repair

Sandra Seaton: My repair person was highly professional and skilled. This Sears technician was tremendously knowledgeable about my refrigerator. He knew all its ins and outs! It would be great to have him service our appliances again!

Beth Andrus: Positive:Professionalism,Punctuality,ResponsivenessThey responded within in 24 hours and fixed the problem on the spot!Service:Dishwasher repair

Sarah Garcia-Linz: Technician was prompt, communicated well, was professional and friendly. He explained the issues. $240 for diagnostic and repair, took about 90 minutes. Not cheap but good service and better than having to replace the dishwasher. Appreciate the service.

Gordon Wright: Positive:Professionalism,Punctuality,Quality,Responsiveness,Valueexcellent service on my snowblower.

Jay G: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueThe service technician sent to our home from Sears provided one of the best experiences we have ever had. He arrived on time, he was polite, assessed the issues immediately, addressed and fixed every problem, and communicated every step with clarity. We are extremely thankful!Service:Refrigerator repair

M&K Mkrique: Like many, we were saddened when Sears closed its doors in our city. However, discovering the Sears trained experienced techs are still there to repair & maintain our appliances....we felt comfortable with them before & very satisfied they are still there. If you can get through the telephone maze to reach them...better yet, contact them on the web site.Service:Washing machine repair

Lansing Michigan: Positive:Professionalism,Punctuality,Quality,Responsiveness* The level of professionalism, courtesy and thoroughness was greatly appreciated.Services:Dishwasher repair,Refrigerator/freezer repair

Shawn Edsall: Not good

Robert Winkelman: Still waiting for credit for parts that weren't used by technician. He took them.when he left and assured us we would be getting credit!!!!

Teri Sexton: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueJosh did an excellent job! Great to have such a friendly, helpful and skilled professional!Service:Washer/dryer repair

Barbara Smith: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueRobert was very professional, polite and knowledgeable! He explained everything very well and showed us how to better take care of our appliances! Thank you so much!Services:Microwave repair,Dishwasher repair,Washer/dryer repair,Oven repair,Stove, cooktop oven repair

John Nevin: Positive:Professionalism,Punctuality,Quality,Responsiveness,Value* Ken was fantastic. He was professional and clearly explained the work he was doing. And my fridge is back to normal. Thanks!Service:Refrigerator/freezer repair

Tracy Clark: The service technician was very professional and helpful. He explained the problems with my oven clearly, and although I did not get the repairs done (the cost of repairs was going to be more than I paid for the appliance), he was very knowledgeable, and even gave me a recommendation on a brand he noted did not often require repairs. I am very appreciative.

Lisa Root-Moore: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueExceptional service! Quick response to service needs! Professional!Service:Washer/dryer repair

Christine Jung: Positive:Professionalism,QualityHe repaired our lawn mower tractor. We didn't like to wait for the first appointment - had to wait 2 weeks. Then we had to wait 2 weeks for the part. Once the part arrived the technician came within a few days. Now the tractor works fine.

C C: Service:Refrigerator/freezer repairPositive:Professionalism,Punctuality,Quality,Responsiveness,Value

David Winters: I always go with this service. Can’t be beat

Raja Kalatturu: Service:Refrigerator repairPositive:Professionalism,Punctuality,Quality,Responsiveness,Value