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1. Penske Truck Rental - Lansing charter township
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· 8 reviews
3000 E Michigan Ave, Lansing, MI 48912
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Mark Grebner: This store is run by very helpful kindly people. Their truck rental rates are standard, but the supplies they sell are surprisingly well priced. It's a great place to buy specific size boxes for shipping. And they're very dog friendly!
richard mendoza: Great service
Lianne Prange: Have had good luck with Penske with 2 big moves out of state
E Kelly: We had a great experience, as truck rentals go. The owner / employee was helpful and thorough, and the truck was in good shape. If we need to rent a truck in Lansing again, we will definitely go here.
dakota higbee: Fantastic service, everything I needed in one stop!
Susan: I’ll rate this a O star. Didn’t have the option tho. This is Concerning the 3000 Michigan Av, Lansing Mi location. Mistakenly left another rental truck on his lot. Left keys and contract in his drop box. Owner of Penske moves vechicle out of way, then calls an impound yard to tow moving truck, he then loses the keys, denying where they are. Ends up costing me nearly 600.00 to retrieve my Uhaul. This owner didn’t have to go out of his way to put the screws to a competitors customer. Yet he did. Rotten and evil to the core! Good luck with that when you meet the creator of this world, rotten Penske owner
Joseph Fountain: Great service, very friendly staff and good location
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2. Penske Truck Rental - Lansing
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· 89 reviews
3520 S Creyts Rd, Lansing, MI 48917
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R Cooper: In and out. Easy process. Will return.
stud lover: Quick and easy. Will return.
Joanna Brock: Canceled our reservation the day before our move. Claimed they called multiple times to inform me which is false. Do not count on them for a move.
Azalea Lundy: I could write an entire novel as to why Penske is nothing but garbage. Even one star is too much.
Samantha N: We rent a truck every time we move. Friendly staff. Easy rental directions at very affordable prices!
Jack Torrance: Team there make it quick and easy.
Heinrich Hilger: Everytime I need a truck I call these guys.Their trucks are always tip top, customer service is spot on. Their new guy Jack, even called me ahead of time to confirm the day before. Its worth alittle extra for that peace of mind.
Linda Williams: Took good care of me very fast
Lucas Aldrich: Went there to rent a car dolly and they said I can’t rent one unless I rent the truck. If you don’t want to spend a arm and a leg renting their stuff then go somewhere else. Ridiculous.
Donald Scruggs: Polit
David Goszulak: great people got in got truck n on my way
gary tobin: Quick service. Fuel ,def and service.
Ronald Hollander: Nice and close
Jarrod Olsen: Always a smooth experience. Mitch and his team have gone above and beyond multiple times. We will be using them for all our truck rental needs
Joseph Dudley: Very poor service and terrible attitude.
William Spencer: Quality product and service, polite knowledgeable and attentive
Tlm Nappier: Great. Thanks Josh
Josh Egbert: Quick service.
matt sairls: Denied me my reservation told me I had to change it so they could charge me more Very dishonest thing to do to a customer the morning of their Rental pick up thank goodness for other their truck rental companies
David Timmer: Really good
S LaBean: 16ft truck drivers side is cramped for 6ft and above but other than that we had cruise control, decent cooler and space for our pet (on top cooler) recommend getting something that doesnt sit on the floor as it gets extremely hot and melts the ice daily. Or, keep the cooler in the truck, but we had our pet and so she needed to he higher up for air!Otherwise, did a great job crossing country. Recommend getting AAA for the discount plus keep checking after you reserve!!! They can always adjust the prices. Don't forget a truck lock!
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3. U-Haul Neighborhood Dealer - Lansing charter township
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· 11 reviews
1151 Haco Dr, Lansing, MI 48912
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Mckena Leach: I had a great experience this past weekend with this Uhaul location. The two men were very nice and made me feel comfortable. I needed to extend my time with the Uhaul truck after having it a couple days, and my call was returned promptly with no problems. I will come here again. Thank you!!
Rebecca Yoder: The staff was all on their phones while my sister and I wAndered around not really knowing what we needed. I finally had to just guess and the three of them just say behind the counter all dumb.
Tim Norris: Efficient and friendly, made the transaction easy.
Billy Watikunas: Great prices and availability
Aaron B: Great price on a new ball for my hitch. They even installed it. Better than big box store
Mike Djavid: Good place to go to.
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4. Budget Truck Rental - Lansing charter township
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· 9 reviews
2601 E Michigan Ave, Lansing, MI 48912
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Robbie Bennett: Received a call the night before pick up saying they didn’t have the truck I reserved. Waited 30 minutes after opening to pick up the new truck I reserved but the office was closed.
Savannah McComb: Called a number of times and was put on hold every time with no answer after waiting for a half an hour plus. When I called again to ask about what was going on I was put on hold…..Save your time and use a different location.
Robbie Clark (Hammer): Rude staff
Toni “Tone” Moore: I recommend this place 100% Fair and the best rental experience I have Ever had The 10 of 10✌
David Grein: Best prices for rental trucks.
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5. U-Haul Neighborhood Dealer - Lansing
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· 8 reviews
1122 W Holmes Rd Ste 2, Lansing, MI 48910
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Joshua Gillespie: I love this UHAUL location. Jackie is accommodating and always ensures that my order is handled with efficiency.
Tim Maltzan: Very friendly staff!
Team Motor Group: Great place, was customer friendly and professional.
The Kyle Hilton Band: Great experience!
Jim Aruther: Great service. Friendly workers
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6. U-Haul Moving & Storage at Waverly Rd - Lansing
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· 86 reviews
901 S Waverly Rd, Lansing, MI 48917
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Alex Feravich: Closed before 7 even though the hours were posted right on the front door. Worker said they closed at 7, but it was not seven?
Alex Logan: Moved from rhode island and dropped my Uhaul trailer off at this location. Had some issues with the trailer during the drive, Waylon was very helpful in filing a case and resolving this issue. Took the time to help me get everything sorted out! Thank you Waylon!
Malcolm Chesler: Setting up the storage unit was made really easy. Had a slight issue with automated payments after I ended the rental but Christopher was super helpful, customer service was amazing and they are helping me take care of it!!
D. P.: Spent about 30 minutes waiting for an employee to show up to the desk. Had at least 5 other customers inside waiting.
Kristal D.: Chase was absolutely wonderful! He was kind and patience and answered my million and one questions. He even came outside into the cold to give me a tour of the different sized trucks and he providing me with a moving quote. I would definitely come back to this u-haul location in the future because of the excellent customer service I received.
Simple Man: These 2 counter guys are great I made a mistake reserved the wrong trailer and they went out of their way to help me in the ice and snow got me the right trailer and helped me with the hitch!!
Bekah B: I rented a Uhaul from this facility to move to Lansing. After we packed up the truck with my belongings from my apartment near Detroit the starter on the truck went bad. They sent 3 technicians throughout the night to verify that it was the starter and they could do nothing. Had to sleep on the floor in my empty apartment while waiting for it to get towed. This whole process took 18 hours. Me and my husband both lost a days work. The company offered to not charge us for the extra day we had it… because of the truck breaking down. We have tried contacting the manager Brian and he hasn’t responded. We advise no one to rent or use this company because they will give you a bad truck and try and blame you for the extra days you had it while it was broken down.
Lisa Cruz: Guys rock at this location - excellent customer service and follow through. Ty for helping us keep it moving guys! :-) SantiagoCruz Family from Cleveland
Jerremiah Willis: Great customer service manager brian was very helpful
Oddzilla James: Always a good experience for me. #1, they have a public wash room. #2, I ship things out on eBay and if I can't find the right size box I come here. It is quicker and easier than looking for a larger box. 📦 Boxes start at .99 on the day I was there. The larger flat screen TV box that I needed was $13.00 on the day I was there. It solved my shipping problem.
Kelly Plummer Sherrard: I've moved a lot in the past five years, dealing with multiple U-haul locations across the U.S., and I can truly say that this U-haul has the best customer service. The staff was very friendly and knowledgeable, and the service was prompt, plus the store was very clean. I'd recommend them to anyone in the Lansing area.
Theodore Kopulos: Was told I can bring my own wiring harness kit ($80) and be charged "third party labor" with no warranty. MY kit was STOLEN, a u haul kit was used and I was charged the full amount of a wiring kit with regular labor. Close to $300. Found that wiring was NOT done correctly and trailer lights didn't work. Was told there'd be EXTRA labor costs since it was third party. Traced all the wiring MYSELF and found the issue. Incorrect wiring, ground wire hanging from a stripped bolt and poor connections all around. Oh and trailer connection was to short to be used as is. Almost $400 and HOURS of my own labor. NEVER AGAIN GETTING ANYTHING INSTALLED HERE!!!!
R E: Thank you again to the wonderful woman that works there. She's a human in a world of people.
Christy Sochay: We reserved a truck and appliance dolly in advance for our move. Upon arrival, the appliance dolly was not available. My husband was told that a reservation does not guarantee it will be available. If that's the case, it would be good to know so it can be secured from somewhere that guarantees their reservations. Instead of offering an apology, the employee was a smart Alec, told my husband it was no big deal & we'd be able to move the appliance ourselves w/ assistance from others. Actually, IT WAS A BIG DEAL....that's why we reserved the dolly. Thankfully, Home Depot across the street had one available that day. The final U-Haul bill still included a charge for the dolly they did not have available for us.We were also incorrectly charged for fuel usage. Truck was driven a total of 15 miles and gas used was replenished from the gas station approximately 1/2 mile from rental location before we returned it. Despite this, we were charged for 20 miles worth of gas.My husband had to waste his time calling to have these two erroneous charges removed. Supposedly, it will be refunded in 3-5 days.Moving is stressful enough. Rental trucks & appliance dollies are available many other places; I recommend going elsewhere and saving yourself additional stress & from the bad attitude of the employees here. Giving 1-star because they did, indeed, have the actual truck (which, I guess, even that can't be guaranteed). I'd rather give a good review of helpful places. Can't do that here.
Mike Foster: I made a phone appointment for a trailer hitch to be installed via the U-Haul number published online. The person who took the appt. for a month later and gave me a time and price for the work. I confirmed the location and time at the Waverly Rd. location.One month later I drove 30 miles to the U-Haul location and was told that "we don't do hitches now and the appointment was no good. She also told me that I must have made my appt. with someone in Phoenix, AZ (online) so that was the problem.There was no "I'm sorry about your inconvenience" nor was there ever a phone call to tell me a hitch couldn't be done at that date. The agent was unconcerned and not the least helpful. Since there are a couple of other local U-Haul hitch locations they could have offered to help me reschedule with one of them. No such luck. She then looked over my shoulder as if to say move along so the next customer can come up to the counter.Poor communication, poor customer service, and a lost customer.
Michael Stevens: The attendants working at this location are rude. After getting the key, the attendant told me, “Your truck is somewhere over there.” He pointed to the general vicinity and returned inside the store. The other attendant tried to hard sell me on the insurance and was rude and insulting after I declined. Both attendants dress like hoodlums and are covered with tattoos and have multiple body piercings.
Frederick Fritz: The installation of a hitch and lighting assembly on my 2016 Tiguan surpassed my expectations. I appreciate the installer took the time to answer all my questions and review his work. He was very cordial and patient.The supervisor greeted me well and came out and offered my dog treats and water as we waited for the installation. She also gave me a discount on a complete package that was lees expensive than that I had contracted on-line. It wasn't big bucks, but the initiative is very appreciated. I have already referred friends to this site.Oh, lest I forget. The installation package was 50% of a dealer install!
Sarah Wright: Staff was friendly and efficient...was done with the whole process in a matter of minutes. Did need to do a digital upload of my driver license thru my phone so don't forget to bring the smart phone with.
Abigail Morey: My husband left his wallet in the uhaul on accident and they claim they never found it when we know for a fact they did. We just moved down here and just Wanted our IDs and cards. Thank to you thiefs you have made our life down here a living hell. Keep the 200 that was in there just give us our stuff back.
Allan Greig: Rented a truck. I was sweeping it out and an employee showed up and and said “don’t worry about that I can take care of it.” I said, okay, thanks. A few weeks later I saw an extra charge from Uhaul on my statement for a cleaning fee. I had to fight over the phone with the manager to reverse that charge. Totally shady.
Anna Meeyung: They charge you with hidden fees . No one told me about any fees. It was my first time renting a uhaul . They make you paid 100.00 and after return the thing they take whatever amount . And liars work there too. It took me four days to get the remainder of my money after I called customer service and asked when I will be getting my money bc the guy at the store told me I would be getting my money back right away. I had to complain about them charging me for the use of the dolly that I never used and some other fee I wasn’t aware of. So today I get my refund and it’s not even the amount I was supposed to get it was short. So once again I called them and not very friendly folks.Unhappy customer
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7. Ryder Truck Rental - Lansing
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· 56 reviews
6300 Lansing Rd, Lansing, MI 48917
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james finney: Best place to get aCommercial truck lease Fuel island mechanic is available to keep your truck on the road. Everything in one place.
Jared Prenovost: Slow slow slow slow slow break down response time and garbage trucks
Preston Williams: Very professional very good service
David Taylor: Fuel attendant did a great job!
David Gerety: Fuel pumps down. No on site that pumps are down. Site says open. It would be nice if you could talk to someone that had a general grasp on the English language.
Joseph Hubbard: Rude and long waiting
Zeb Gomez: I don't remember going here
Richard Cavanaugh: Break down good people the rcr center is not so good but Ryder Lansing where good
A Discount Move: A sad racial experience with vincent kause he is a liar a cheat i took my business somewhere else
David Novak: Found what we needed..
Bluesmaster Jr: Nice,give'em a minute to come fuel,they are on their game,nice,friendly,not at all like lake street,Chi town.
Dawn Svacha: It was great all the people there are so nice
Rio Brown: The guys there are super cool,very hard working
William Parker: Had a flat tire. Was in and out in 15 minutes great service by Kevin.
Robert Sproat: Good ppl here.
Raul Vega: Fast friendly technicians are amazing. The guys on the fuel island are super friendly.
Philip Frank: Came in to get this fixed, this was on the DVIR, they greased the slack adjuster and gave it back to me unfixed. These photos are taken after leaving the shop.The Perrysburg, OH shop has it inside now.
Robbie Clark (Hammer): Great company
Dianna Kause: Excellent customer care! I highly reccomend!
Lauren Bunn: Great customer service! Spoke with Vince on the phone today. Looking forward to working with Ryder.
Julian Kapff: Use this place for work. Great people
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8. U-Haul Neighborhood Dealer - Lansing
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· 6 reviews
3000 Dunckel Rd, Lansing, MI 48910
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George Eitel: They did a great job of getting me on my way quickly and confidently.
James Fegan: Was redirected to this U Haul dealer because the original dealer I setup the rental with didn't have the truck I needed to move my daughter back from MSU. This location is very close to the campus, another plus. Was in there 5/14/22 and I don't know the gentleman's name that took care of me but he was fantastic! A real asset for U Haul. Excellent customer service! I wouldn't hesitate to go here again! A+A+A+
Benjamin Wilson: Rebecca assisted us and was extremely friendly and helpful. Couldn't have asked for better customer service!
Justin Vue: Rented a uhaul here. Kellie was amazing to work with!
Evan: Horrible customer service.. I schedule a vehicle three weeks in advance. I showed up at my reservation time and was told they never received my reservation, because it was a one way move instead of a return. They told me they would call several other uhual places to see if they can help me out. Never called me back and just cancelled my reservation.
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9. U-Haul Neighborhood Dealer - Lansing charter township
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· 3 reviews
925 E Oakland Ave, Lansing, MI 48906
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10. Star Truck Rentals - Lansing
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· 28 reviews
3020 S Creyts Rd, Lansing, MI 48917
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11. Ryder Integrated Logistics - Lansing
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· 179 reviews
2901 S Canal Rd, Lansing, MI 48917
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12. Penske Truck Rental - East Lansing
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· 1 reviews
16614 Chandler Rd, East Lansing, MI 48823
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13. Budget Truck Rental - DeWitt Charter Township
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· 1 reviews
16040 South Business 27, Lansing, MI 48906
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14. U-Haul Moving & Storage of North Lansing - Lansing
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· 90 reviews
3511 N East St, Lansing, MI 48906
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15. Tool & Truck Rental Center at The Home Depot - Waverly
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· 7 reviews
936 S Waverly Rd, Lansing, MI 48917
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16. U-Haul Neighborhood Dealer - East Lansing
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· 23 reviews
4200 Hunsaker Dr, East Lansing, MI 48823
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17. U-Haul Moving & Storage at Jolly & Cedar - Lansing
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· 125 reviews
5020 S Cedar St, Lansing, MI 48910
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