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1. Adam Smith - State Farm Insurance Agent - Sterling Heights
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· 106 reviews
4167 14 Mile Rd, Sterling Heights, MI 48310
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Karam alksmusa: Ty
Joe Freeman: Adam Smith Is our new insurance agent, He calls on time, speaks where we understand all information. This man is very patient with our questions. Does very well at his Job and I say he goes above and beyond for us. Savings is just bonus when you have a great Agent!!Thank you!!!
jimmy harbi: Do not deal with this agency at all. The worst people work there and biggest liars ever. Specially Jermaine and the rest of the staff.I’ve reported them to State Farm and I will make sure to tell everyone I know how horrible they are.
Joseph Orlando: Great policy I couldn't find it at this price anyplace else I'll be here a while as long as my parents stay the same.
ابو صلاح مهدي السلامي: Best company ever - very responsive and great customer service. Thank you for everyones hard work.
jermaine jarrett: Positive:ProfessionalismAmazing insurance agency! Love the friendly staff! Great customer service! Go to Jermaine for a quote on auto, home & pet insurance!
Michael Hegyan: Been over a week..since former employer, failed to pay commissions stated, for business done in the month of October. The question..if a former employer won't pay a salesman, who once worked there..? Why do business with someone who fails to live up to their trust and honesty..take your business elsewhere..
Tony Hamana: They are the best, they are very helpful and they always resolve the issues, thank you State Farm 🙏🏻🙏🏻😁😁
rumar ellis: WORST insurance company! They bill you how they want to without explanation. They staff is horrible at keeping notes of any conversation between you and them. And if you have proof that they are in the wrong they will pass blame on another department in their organization. No accountability held towards this company. Definitely looking to take ALL of my vehicles and home elsewhere. 👎🏼
Tanya Strait: Jennifer D. helped me set up Pet insurance and also a better rate for a dear friend of our family. She is a helpful and caring soul, looking out for others to find a rate that best suits your needs and also provides a great savings. Our family is blessed to know her! We are extremely pleased with the service provided! Thanks Jennifer and State Farm!
Scott Hedges: I have enjoyed working with Jennifer. She's super quick to respond to my questions and needs. A great professional! Thanks Jen!
الصديق الحنون: الخدمه جيده جدا وخاصتن الموظفه روز شكرا لكم على لخدمه تحاتي
Abdullah Alabdali: Ronza she is Awesome and Friendly
Salam Saeed: I have been a customer since 2020 and I have never had any problems… very professional and they’re there to help you when you need them. Great customer service. Wasan and Maryam are the best agents
Abu Tayeb: When I registered in this office three years ago, there was an employee named Walaa who was the worst ever and I did not expect that he was the main reason for the loss of the $400 check. The office is because of this man who took advantage of my situation This is not true at all, sir. You did this on purpose. You always throw the error at me outside the office, as usual. This is the worst office I deal with. The employee who did this was on purpose. Two years ago I did not stop paying for two years. I advise everyone not to deal with this office because they do not speak the right way. If I want to come to you and you will see the statement I have with my bank that for two years you have been taking payments from me every month You want money and don't want a good reputation Always money is separated about your dealings. I can file an invitation for you, but I don't need to because I revealed the truth and I will tell everyone I know about this situation. and I will advise all friends not to go here
Moe shafeea: Wasan was a great helper so I appreciate u guys!
Wisam Jubran: Wonderful team they always try to there job perfectly. I appreciate them
WISAM BUTRUS: The biggest mistake of my life, I was with this insurance office, I will never repeat this mistake with them againOne star it's too much
Yamamah Aljewari: I’ve been with this office for 3years, I've never had any problem. They are super nice and very responsive. I was with a different state farm agent before and they put me on hold for hours but this office answers my phone calls within seconds. The girls there are awesome!! Thank you!!
Kumar Manish: Got the best rate for homeowner and auto insurance. Special thanks for Satisha who explained the things in details.
Oday Estefan: Great customer services! I’ve been a customer for many years and never had any issues.
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2. Chuck Tourangeau - State Farm Insurance Agent - Sterling Heights
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· 26 reviews
43656 Schoenherr Rd, Sterling Heights, MI 48313
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Marcello Palazzolo: Everybody in the office is wonderful. I talk to Jennifer and she is always helpful and ready to answer any questions i have. I have had State Farm for a long time and never had any issues definitely five star service.
Deb Taormina: I've been at this office for 40 years and have NEVER had a problem. Highly recommend.
Bob HArdy: We have been customers with Chuck Tourangeau's office for well over thirty years and their service couldn't be better. I have mostly been dealing with Theresa Kolb and she always responds in a timely and friendly manner. Thanks for making the insurance process least stressful part of buying a new home !Thanks Theresa
Zoran Javelov: Great Customer Service has kept me with Chuck's Agency for Decades. His staff is always ready to provide the right adaptations to create the most effective policy at the lowest price. For example, Jen Williams just came up with some great tips that will save hundreds of dollars each month on both of my cars. The office staff even look out for my 79 year old mother too. Thank you, to all of the hard working staff at the office who have helped me through the years.
Roger Horndt: Wonderful agency, been with them for 39 years.
Tom Champagne: Chuck has the best and knowledgeable team of people that surround him. His staff is extremely courteous, helpful and compassionate. Over the years I have generally dealt with Theresa when I contact the State Farm office regardless of the issue. This could be anything from vehicle rental homeowner questions or a potential claim. On occasion, if Theresa is not available, there is always another person available with equivalent knowledge available and prepared to assist and solve any issue or question I have. Chuck has assembled a remarkable team to handle, advise and assist with any situation that occurs.
Dave Burley: Theresa is always super helpful.
Joyce Romatz: I have been a customer for many years at this office and always felt the service to be excellent. Recently had a discussion with Jen and she was very pleasant to deal with. All of the staff have been fantastic to work with.
Nick Pipia: My father was with the Tourangeau group for over 20+ years and I have had my cars and home insured with them for almost as long. They are a great group of folks and extremely helpful and attentive. Anytime I have a question or concern they treat me like I am their only customer and work to get me answers quickly. I recently had an issue that the team had discovered with my policy and they worked to resolve it quickly and in turn save me money! Couldn't be happier with my State Farm agent and would definitely recommend the team at Tourangeau State Farm to any friends or family!
Frank Reinthaler: I have been with Chuck Tourangeau State Farm Office in Sterling Heights since 1979! Started out with homeowners insurance and now have ALL my insurance needs through this office. Home, auto, boat, camper, & ATV. Everyone in this office has always been so helpful with all my questions & needs and have always been very professional in all my dealings with them. If you are looking for caring agents, look no further. Call Chuck Tourangeau State Farm and see how helpful everyone is. Great knowledge, Great prices, Great service, Great office, Great people!
John Raad: Great staff very helpful in all of are insurance needs!! Highly recommend
Jasen Wyrembelski: Extremely professional and efficient. I highly recommend for all your insurance needs.
Matthew Schang: sent an email to Theresa Kolb this morning to change up insurance on a car and she had the new info in about a half hour to send to the dealer, Theresa also looked into our account and had found the State Farm has been double billing on one of our cars and is now going back to corporate to see about refunding the money they have been double billing on. Last she called me to follow up and make sure we were all set with our changes. who ever is reading these need to give her and the staff that was helping her an acknowledgement they are doing a great job and keeping the customer happy and staying with them
Sam Taravella: The Tourangeau team is awesome!! Theresa is very knowledgeable and is always there to help with any questions.
Joseph Seeley: I have been with Chuck since I can remember. My parents are still with his agency. Great service all around!
Jim Bender: Theresa is the best customer service rep ever. She is always in control, has the answers and is the best at follow-up! And I do not write glowing reviews like this without sufficient reason. Thanks
Edward Vienot: Great agent and always willing to help. Theresa and the rest of Chucks team are very helpful in answering all of my questions.Always there to help!Thanks Ed V
Joseph S: I've worked with Theresa at Chuck Tourangeau State Farm for over 25 years. She is like a member of my family and I always trust she has my best interest in mind. Highly recommend!!
Rick Fici: I’ve been insured with this agency for 20+ years. Always a prompt response to questions regarding policies, and billing. Highly recommend
Kimberly Andren: This office in particular far exceeds any other insurance agency. They truly treat you like family. McKenna is an outstanding agent. She always goes above and beyond to find us the best rate and best coverage available. Thank you McKenna!
Dan Bukacel: I’ve been with Chuck Tourangeau for as long as I can remember. No matter who answers the phone at the office my experience is always amazing. I ALWAYS feel like I’m talking to family! Theresa makes sure that I’m getting the best rates and she’s always saving me money. I’m very lucky to have such an awesome staff in my corner! Thank you all!Dan
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3. Anglin Agency - Sterling Heights
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· 11 reviews
44480 Mound Rd, Sterling Heights, MI 48314, United States
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4. Steve Smith - State Farm Insurance Agent - Sterling Heights
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· 34 reviews
38151 Utica Rd, Sterling Heights, MI 48312
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Alejandra Betancourt: Agent Steve is easy to work with and is always very polite. Thank you for being so responsive.
Jessica Jansen: Switched to this agent 2 years ago. Everything was fine at first but since June I have had numerous problems. The autodraft amounts have constantly changed, I have to fill out my PIP forms every other month. I've also had to resubmit my health insurance verification letter 4 times since June when it should only have to be submitted once a year at policy renewal. They added my 18 year old stepson to the policy that does not live with us and told me that we added him. (we did not) In order to remove him they stated that it was "the law" that I had to provide a copy of his license and show that he was insured under someone else. This may be state farm's policy but it is most certainly not the law. Every time I tried to get in touch with my policy manager it would take at least 2 phone calls before getting a call back or 2 emails. I am extremely disappointed. Cancelled and went somewhere else.
Kevin Steward: Had been insured through Steve Smith for over 5 years and service has been on a steady decline since. Changes I had asked to have made on my policy did not happen on multiple occasions and when it came time to make a claim of course I wasn't covered as I had requested. Was told it was my fault for not following up to ensure the changes were made. Finally switched to a different agent and they spent an entire day sorting out my policy to have it setup the way I wanted it all along. No concern for customer satisfaction.
Stavro Knwza: Really like kd this place until they did my mom wrong. They told her her policy expires on September and then it was ending on July and now she has to start a whole new policy and now when she starts her new policy she’s gonna pay way more. They’re just trying to milk peoples money.
Meg Ewald: I haven't reached out to any State Farm for a quote before. So I was surprised that they called me to give me a quote on auto and home insurance. They called me twice to give me a quote, in the same day. I told them I was not interested because I just recently switched my car insurance and was just generally not interested. The guy who called me, called me back after 5 seconds of hanging up(the 3rd phone call today), just to call me the wrong name and complain to me about me 'making him wait all day to give me a quote'... This entire interaction was the most uncomfortable and unprofessional experience of my life. His tone, not listening, and then calling me back to complain to me was extremely unprofessional. I'm sure there are some good insurance agents here but the guy who called me was atrocious. I will never do business with State Farm.
goblue 75: Critical:Professionalism,Quality,ResponsivenessI've had issues with several policies I've asked them to close a policy I payed a month for only used for a week I was hoping to get a refund just got another bill instead this is unprofessional, rude and would never recommend them to anyone stay away from this office.
JoAnne Dalton: Excellent service
Diana Maizo: I have been with State Farm since 2014. I moved to several states and still kept insurance with them. Until recently when I decided to move from Indiana to Michigan and contacted this agent for auto insurance. I had discrepancies in the amount I was supposed to pay but It was partly due to a transition period between the 2 states. I am writing this review because of my interaction with one of the agents there. I have never dealt with a person so uncompassionate and uncaring about others. When I told her that I was going to pay this one month and find another provider for auto insurance, her answer was " that's fine" and she told me to " let her finish" 2 times when I was talking to her. I wasn't being too mean but I was frustrated with her not giving me an explanation about the discrepancy. She was not nice nor professional. So, just be careful
Carol Forbush: They are great😊
Rob W.: Positive:Professionalism,Quality,Responsiveness,ValueI recently took out a policy on another car and was extremely pleased with knowledge and assistance that account manager Mike C. provided. I would highly recommend this branch/office to others..
Burt P: Steve Smith is an outstanding agent that always puts his customers first.
Christopher Merique: Mike was very nice, thorough and the environment made me feel safe
Matt McGrail: Terrific insurance office
Jaybird3388: Been a loyal member for 10 years, always taken good care of me there.
Terry Kosmas: Broken windshield and needed to know the process. Spoke with Mike at Steve's office. Very polite and Professional.
Cathrine Christopher: Wonderful office great service!
Jill May: This is the best office I have ever dealt with! They have the nicest, most friendly staff!!
James Schultz: I had started working with Steve Smiths office almost 2 years ago. My agent is Jaime, she is the best agent I have ever dealt with. My calls are returned very quickly, she has the best attitude! You can tell she enjoys her job. Keep up the great work!
Doc Davis: Always helpful reps, Jade is the best!
Saad Mishkoor: I always deal with bald headed guy that sits on the right when you walk in. Great service
Michael Cronshagen: I have been, and enjoy being, a client at Steve's agency for about 4 years now. Steve, and his team, are always very attentive, knowledgeable, and always a pleasure to work with. I have had several conversations with Steve about making sure my life is set up for success. This is what I like about the office, they have a genuine interest in setting you up for success in planning for the future. I am a very happy client.
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5. Russ Vallee - State Farm Insurance Agent - Sterling Heights
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· 126 reviews
37875 Mound Rd, Sterling Heights, MI 48310
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ann Krish: Horrible customer service. Worker is very rude
annie koop: I’ve worked with Russ/his office for several years and have had nothing but positive experiences. Russ is very quick to answer or call/text back whenever I reach out for help with something and he gets it handled promptly and with an upbeat demeanor always! Thanks Russ for always keeping my family’s best interest in mind!
Marrem Gago: Russ is the best! Found a package deal for me that was affordable and took time to explain the coverage I have! Could not recommend him enough!!!!!
Dan Cure: We’ve been a client with Russ for a year now and are more than pleased to report that his service has been an overwhelmingly positive experience. Russ is very friendly and knowledgeable and especially prompt when we have had questions and concerns. He shared his cell phone right off the bat and encouraged us to reach out anytime. We have recommended him to our own friends with the highest of confidence.
Laura: Russ Vallee is the most welcoming and engaging insurance agent that I have ever worked with and he always answers the phone or gets back to you same day! That's nearly unheard of these days...thanks Russ for your exceptional service:)
Aleace Joseph: Russ is the best I’ve ever dealt with . Very professional great customer service 👌🏼Totally amazing 🤩
Lika Fawzy: Thank you Lamees yono for a great service I was able to save$80 a month plus I got a life insurance policy, thank you I will tell My family to stop by
Nicole Seymour: Russ is amazing! He helped me find a great restoration team when my basement flooded! He goes way out if his way for his customers. All of my insurance is through him!
nabil hirmiz: Just looking for there atitute !! Is this the professional again answering the customers ??Hi Nabil, your new rate is $102.41. Your policy increased at renewal and you lost the multi line discount that you had when you had a renter's policy. This is my last text today regarding this. Best, RussThis is the professional again text me when i try to consolation for comparing price . And i start new policy with other company 70.00 $ monthly , then thank you to show yourself and state farm company it will know about there agents.Nabil, save yourself some time and switch today, ok?
Selena Pacic: Positive:Professionalism,Quality,Responsiveness,ValueRuss and his team give fantastic customer service! I've been with them for years now and they help my family and I save money every year! Lamees is our current agent and she is the sweetest.
MICHAEL BISHARA: PerfectI had renewed with them many times.They really offering full support.My experience, I trust them so muchYou can ask as well for Ms.Lamees YonoShe’s so helpful and she’s doing extra miles to do the best price to meet budget
Rozalia Algate: The best ever. Very plesant office
Christopher Leruth: Positive:Professionalism,Quality,Responsiveness,Value
الله محبه: Positive:ProfessionalismGreat customer service, Russ saved me over $100 a month on my auto and home
shone long: Positive:Professionalism
Laconey Spencer: I love coming to see my insurance agent even doe I have to pay him most of the time but the great part about it is he makes me and my family feel like family and so kind and understand and always concern about how the family is doing Russ is a awesome guy and the greatest insurance agent ever I been with Russ so long I cannot remember the year.
Sabrina Colvin: I've had several years of experience with Mr. Russ Vallee as my personal State Farm Agent, he is loyal to his customers, he,s understanding, he listen to your concerns and needs, he explain your policy and options to you that fits your needs. Here's something you don't know about Mr. Russ Vallee and his Staff, I explain to him that I lost my Daughter early this year and I was going through somethings he was so understanding ,he was kind, caring and patient with me and that speaks volume. His Staff and Himself took the time out of their work day to send me a sign Sympathy Card, how awesome is that what a Agent and Staff to be apart of. Once again they speak volume. And so l say l appreciate you, Thank You Mr. Russ Vallee and Staff, I'm glad to have you all service me. God Bless You and Your Staff. Stay safe.
Justin Haisha: Great service!
Audra Rice: Great service. Fast and Friendly. Thanks for helping us out!
R Will: Positive:Professionalism,ResponsivenessI recently had my insurance evaluated due to the changes in the State of Michigan. Not only was I given a full education on the impact of the changes, but Russ helped me save some money. Made my day!
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6. AAA Michigan-Adnan Jilani Insurance Agency - Sterling Heights
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· 4 reviews
13462 15 Mile Rd, Sterling Heights, MI 48312, United States
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farjad khan: Good service. They know what they are doing.
Moeenul Hoque: Great place for Home, Auto & Life Insurance.
Darrian Starks: Tuseen, the office manager, handled all my insurance needs and quickly! Excellent customer service!
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7. Thomas Williamson - State Farm Insurance Agent - Sterling Heights
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· 3 reviews
43512 Mound Rd ste a, Sterling Heights, MI 48314, United States
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Tejpaul Pannu: Been with Tom Williamson since 2003. Always responsive easy to get ahold of. Recommend him highly.TSP
J S: Cannot email him. The website keeps saying special characters are not allowed when none are being used. Hard to ask a question when he’s never available
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8. Chosen Walkers Farms - Sterling Heights
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· 1 reviews
4605 18 1/2 Mile Rd, Sterling Heights, MI 48314, United States
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9. Art Donovan - State Farm Insurance Agent - Sterling Heights
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· 39 reviews
38825 Ryan Rd, Sterling Heights, MI 48310, United States
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10. Clint St.Mosley - State Farm Insurance Agent - Sterling Heights
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· 237 reviews
4311 Metro Parkway, Sterling Heights, MI 48310
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11. L.A. Insurance - Sterling Heights
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· 44 reviews
42903 Van Dyke Ave, Sterling Heights, MI 48314, United States
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12. ISU-Great Northern Insurance Agency - Sterling Heights
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· 18 reviews
39850 Van Dyke Ave, Sterling Heights, MI 48313
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13. Sterling Insurance Group - Sterling Heights
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· 62 reviews
13900 Lakeside Cir, Sterling Heights, MI 48313, United States
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14. Millennium Insurance Agency - Sterling Heights
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· 5 reviews
34865 Mound Rd, Sterling Heights, MI 48310
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