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1. Xfinity Store by Comcast - Sterling Heights
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· 646 reviews
33407 Van Dyke Ave, Sterling Heights, MI 48312
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Retta Valko: I was very happy with the short wait time and very helpful young man who helped me turn my old equipment.
salar mi: If you want to waste your time come to this store . Nothing but scam
J.M. Lee: I absolutely hate this company. They takes advantage of its paying customer. Can't wait for one of the satellite companies to come online. So I and a lot of other customers can leave this awful company.
John Warner: I did a Comcast move/install on 1/19/23 for cable tv (3 boxes), internet and home phone. The Tech said he couldn't install a cable line in the family room I wanted run from the attic down the outside of the wall to the tv. He suggested going with a wireless cable box. I decided to go with 3 wireless boxes but tech didn't have those in his truck. I took the 3 new wired boxes to the Xfinity store to swap for 3 wireless boxes. Nick Alarcon, Sales Consultant, did the swap for me and answered several of my questions. He also gave me his business card with his cell phone number, in case I had more questions.
LanceCarol Calendar: After many frustrating phone calls to Xfinity/Comcast I decided to go to a store. I didn't wait long for Fred, from this location, to assist! #Blownaway by his professionalism, courtesy and EFFECTIVENESS! I had questions about every service - modems, channels, mobile phone, security, etc. Not only were the answers understandable I was able to reduce my bill by over $50 a month! I HIGHLY RECOMMEND this Xfinity location to anyone frustrated with their Internet and Streaming Services!!!
Juanita McKeever: Ronald was very helpful and patient with explaining the service for cable and internet. Showing me how the DVR portion works and assuring me I would be able to get service on both floors of my townhouse.
Dave William Boni: This store is remarkable. They are fast, reliable and amazingly helpful. Thank you Xfinity
Jessica Hoover: VERY HELPFUL
john: Had to wait a little while, wanted to shave some money off my bill. Friendly helpful fast and didn't try to talk me into buying other stuff and help me shave $200 off my bill which is a lot of money so thanks a lot guys
Tosha Johnson: This is my first time in the Xfinity store. Max is the young man that helped me with signing up for The Mobile Family Plan. Max worked quickly and is very knowledgeable of what he's doing. Max got me the best deals and understood the value of saving. If you go in, check Max out. He will take care of You! Thank you Max. I will be back.
Grace Hill: This location was fantastic. The employee who waited on me helped with our new phone purchase, changing our billing over to the new information, and answered all of my questions regarding returning equipment from a recent move. She was polite, professional, and extremely helpful. I do recommend this location.
Curtis: Was here only to return something, was very fast, staff was friendly.
Amanda Rose: No lines usually and have always been able to help me out
Theresa Petree: We were there to return a piece of equipment, very little wait and the staff was pleasant
Chris P: Worst management on duty I asked for helped several times about my services he kept bypassing me to another agent when I asked specifically to speak to him directly! Will never come to this place for services
Jamy Geill: Absolutely affordable customer service and outrageous rates
Jodi Urbas: They helped with everything and then some. friendly staff to the max
Stewart Artist Management: Brandon is amazing to work with here. Can't say enough about how helpful he is. The company should be proud to have representatives like this behind their counter.
L Fortune: Kim And one of the female managers( Black lady) I can't remember her name I think it was Lena, They were EXTREMLY nice! very patient. very polite. They are the only reason why I am staying with Xfinity. I had been having issue with Xfinity for a month now. They were able to help me and did it with a smile. Even stayed late to help. THAT IS AMAZING COSTUMER SERVICE! SO GIVE THEM A RAISE or a BONUS bc they saved Xfinity from losing a few costumers.
Diana Bracknell: Max was awesome!
traumadumps: Returned equipment here last month, still being charged for failing to return equipment. When I called customer service they have no info about me returning equipment. BS!
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Cable company
2. Metro Wire & Cable - Sterling Heights
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· 6 reviews
6636 Metro Parkway, Sterling Heights, MI 48312
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Luisa Langosh: They are the backbone that makes this place hum, like a well oiled machine. Good bless you guys in all your hard work.
Kevin Cleary: The warehouse guys are the best. They are the backbone that makes this place hum, like a well oiled machine. Hey Bryan, Tom, Tom, and Silvester. Good bless you guys in all your hard work.
Jeff Fiely: Terrible customer service - at least for the little guy. I returned a short roll of wire, purchased 104' and received only 72'. 3 weeks later and I have not received a credit for the return and cannot get an answer as to why.Don't trust a business that operates in this manner...
Phillip Zajdel: Great people
Michael Downey: Unfortunately I thought that they opened at 7 am. After waiting around for a while, I called the office at 7:50 to enquire if my usual salesman was in, I found he was not. But the lady who answered (Laura) encouraged me to head in to their “will call” area and she would send someone to help. She actually came back herself to check on me and after having heard that I had been in the lot for the last hour, she asked if there was anything that she could get me, like a coffee ? The salesman processed my order quickly and I was on my way. Top notch customer service !
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3. Comcast - Sterling Heights
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· 100 reviews
36250 Van Dyke Ave, Sterling Heights, MI 48312
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Scott Gerhart: Very fast reliable internet. My only complaints are the pricing and one terabyte data cap. Its annoying too have too call and negotiate every year or two. Also not a fan because when people started ditching cable for streaming services Comcast/xfinity increased the cost of internet. The military discount is not that good compared too many other companies. Please don't retaliate Comcast as i am still a customer.In addition to my previous review i am downgradingto 1 star because.... I have had the xfinity home security cameras for 8-9 months and it have never worked and tech after tech come out to fix this and cannot but xfinity will not give me money back for the cameras so i am paying for and owning something that will never work. I spent over 20 hours on the phone, with techs, or by myself trying to pair these camers to my internet with no success, techs say my internet equipment is not compatible with the xfinity home security system cameras and that i need to call customer service to get a refund for camers, i call them and they don't listen to me, we go through another entire troubleshooting process that doesn't work and they force me to have a tech come who cannot do anything and cancels the appointment. I have seriously had it with this greedy company and makes huge profits for only investors and high ups in company. I have no other choice where i live so this nurse/veteran gets to keep paying high costs
Amenah Alfayyadh: Comcast is great.
Frank NYC: My experience is with Comcast in general, not this store. Comcast uses subcontractors, and we have hand a problem for a few months created by a tech who took the liberty of cutting and disconnecting our home phone cabling leaving us with only one of six jacks working. So far, we are waiting 6 weeks for some one to fix the problem. Comcast does not take responsibility for its subcontractors, and left it up to us to resolve the problem. Comcast supervisors NEVER return telephone calls and provide statuses. Basically, the service is fine until there is a problem and you need to escalate an issue. Comcast has the tendency to make changes without testing them first. They made a change to their network last year that brought down over 500,000 customers and customer service claimed ignorance to any issues. Their apps are buggy, and each update breaks working features. They need to do less offshore support and get resources that know what they are doing.
allday work: Nice
Steve Mcnally: The people that work there are really nice and they take care of whatever problem you have
Tonika Williams: Everything was organized and followed safety guidelines
EternalShinyandChrome: Be careful what you ask for. They like SURPRISES.
Chris Michalec: Its listed as a service center and on the window it reads that this location is for corporate offices. So do not go here for any services, period!
Melanie Schwab: Positive:Quality
She T: Worst cable company ever. Totally rip off.
Jacob Hiser: Comcast has to be the worst company to deal with, period. Their rates constantly increase, their service is beyond terrible and customer service is more frustrating than the outages. If there were any other choice for internet, I’d go with them. Comcast should be investigated by the BBB.
William May: Very helpful and pleasent.
Dion Cromartie: Prices just keep going up...
Joshua Wilkerson: Everyone was pretty nice
Latrice Hobbs: I have the biggest package from Comcast they don’t even have investigation discovery channel we channel n lots more I am turning my boxes in today I went to att they have all channels I want ..
fudgeknuckle: This terrible monopoly has no problem with lying to you, can’t complete an install in fewer than 3 attempts, the service does not work consistently, the customer service always make you listen to a sales pitch, and they hide fees every chance you get. If you work here, rejoin humanity by burning it down.
Neal Sinacola: Knowledgeable and courteous staff
Kautondra Rule: Great place to work, great people
Kassem Almattar: 👍
Dann parker: This building the representatives will not honor any deals made with representatives for Xfinity Comcast over the phone. After placing an order on the phone coming in to pick up your equipment be prepared to pay at least 10 to $15 more money than you were told because they will tack on service fees for no reason whatsoever.
Kelly Durham: Xfinity All The Way!
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Cable company
4. All American Cabling - Sterling Heights
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· 3 reviews
34663 San Paulo Dr, Sterling Heights, MI 48312
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5. AT&T Internet Service - Sterling Heights
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· 4 reviews
39533 Mound Rd, Sterling Heights, MI 48310
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Tavo Luna: Garbage af .
raye phillips: Critical:Professionalism,Quality,Value
Nicholas Warunek: Critical:Quality
Liz Anderson: Critical:Quality,Value
6. Diversified Wire & Cable - Sterling Heights
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· 1 reviews
42600 Mound Rd, Sterling Heights, MI 48314
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Cable company
7. Cablcon - Troy
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· 5 reviews
359 Robbins Dr, Troy, MI 48083
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8. Macomb Cable Network - Mount Clemens
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· 2 reviews
155 Cass Ave, Mt Clemens, MI 48043
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9. Comcast Cable - Detroit
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· 79 reviews
13832 Van Dyke Ave, Detroit, MI 48234
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