Best Car Dealer Sterling Heights Near Me

Brian H: I should have trusted my instinct not to purchase a used vehicle from a company that prides itself on "volume sales" at any cost. Had a costly issue that wasn't revealed to me until about a year after purchase - a headlight was literally glued into the socket and couldn't be replaced without the entire headlight assembly being replaced. There's absolutely no way I could have known this until after the headlight burned out. Was told hey, sorry man, maybe go to a junkyard for a replacement.Struts started going out after about a year of mild driving as well, oopsie doopsies guess that's on me too.On the positive side, I've been making payments faithfully, my credit score is way better, and I'm gonna trade this thing in soon for something better from elsewhere. Strongly recommend against buying from this dealership.

Rachael Wojta: Nope, nope, nope. I bought a Fiesta from them back in January that I have had nothing but issues with. I wasn’t going to say anything, but with the continuous disrepair that this car exhibits as time goes on (with 38k miles), I have to express my disappointment. I am paying over the average and fair cost of this car, under the assumption that it would function properly being a 2019. I hadn’t had the vehicle for two months and the defroster started to malfunction. They wanted $445 to repair it. Now, my sound system is going. Not only that, but they sold me an unprogrammed key which I was told would take about “10 minutes to fix”. Service said that “they don’t know why they said that” and I had to take my limited PTO to get the key programmed on a different day. Just has been overall an unenjoyable and inconvenient experience. The only silver lining has been Jason at service. What an awesome guy.

Rob D: Buyer Beware and don't make the mistake I did and buy a used car from Suburban Ford of Sterling Heights. Less then 2500 miles and it has been in the shop several times for over a month. Overpriced used car, defrost did not work, alignment was off, rear suspension clank and poping for a recall that was never done, bad front wheel bearing, leaking front axle seal, leaking rear main, leaking trans cooler lines, bad rear wheel bearing and that is so far. The cost to fix this overpriced car and the rental car I had to get so I could go to work should serve as a warning to you, don't make the mistake I did! Buyer Beware!

Mark Baker: Overall ’m very satisfied with my vehicle purchase. Staff was very nice the entire time. Everything went very smooth. My only issue I had was trying to contact my salesman after to ask a question he seemed to just disappear. So that was a bit of a disappointment.

Zackary Boston: A bait-and-switch the prices on you do not recommend. They will add about 1200 in fees from their listed price. Clearly a very shady shady dealership and the manager was an asshat

Bob: Buyer beware! Before purchasing a vehicle from this dealership be sure to Google the VIN number. You have a good chance of locating the auction it was purchased from, the price it sold for and if there was damage (most likely it was in an accident) to the vehicle. Don't get scammed.

Chris Walker: I got to give it to them! I was a customer from hell and they dealt with me 100% professional. 😂 They got me a better deal then I came with. Go See Hunter Hoppe, they took good care of me.

savannah schmidt: Please read entire review . I was a returning customer to this used lot . I was there in 2017 and purchased a vehicle everything was smooth .Unprofessional communication between hunter , and the financing managers.I went back to this dealership to purchase another vehicle and talk about a NIGHTMARE ! Let me explain .. So I inquired about a 2020 ford escape … I was original suppose to work with Isaiah ; but the day of driving all the way up there he had to leave early .. Ok so when I walked in I got greeted by hunter .. The car I was coming in to look at wasn’t even on the lot . It was down the street getting a new windshield , so I walked In and stated that I was already financed through my bank and because they were a preferred dealer through BOA all they had to do was pull my reference number to get my loan conditions and stuff .. Hunter and one of the finance manager mike were adamant that they can’t pull my loan through a reference number … LIES ! BOA said they could . Instead this dealership didn’t like the fact that I didn’t wanna do “in house financing” they ran a credit application to my bank without my consent and had numbers mixed up which caused my bank to flag me since I was already approved through them ! After back and fourth with hunter and the finance manager I had enough ! They kept asking for tax documents which was in correct since my bank had already did all that ! When I went in today January 13th one of the managers came to talk to me and his exact words were “you can’t walk into my establishment and expect a car without financing” I said sir I’m already financed !Needless to say I went across the street to Serra whelan Chevrolet who’s also a preferred dealership and guess what ? I walked off the lot with a 2019 Chevy blazer ! And guess what ? They were able to pull my loan through the reference number ! After suburban screwed up they had to call my bank and fix everything! I would not recommend this dealership !! Lost out on 25k because they wanted me to finance through them ! I highly recommend Serra whelan across the street ! Hands down ! Don’t waste your time here ! It’s gone down hill since 2017! Also when I asked for them to shred my paper work 📑 they through it in a locked box instead of actually shredding it ! Stay away ! Gladly took my business else where ! Here’s a pic of my new beauty that I got across the street

John Chalawich: Had a very good overall experience with the dealership. I worked with Hunter Hoppe as the sales rep. & Bryan as SM. At the end of the day we were happy we drove nearly an hour each way over 2 days. We wanted to make sure we did our due diligence and took our time doing research and made sure the vehicle we bought was right for us! At no point did we feel pressured or swindled as some of the other reviews said... They understood the first vehicle was not as good of a match as we wanted. Upon leaving the first day Bryan mentioned there was another vehicle that had become available as we were preparing to leave and it was simply a suggestion as we had a specific model and year we wanted... Only having a short window of time we took it for a quick drive and actually really enjoyed it but had no time to do research it to make sure it's history and safety logs checked out. After our brief 2nd vehicle test drive we had said we liked that car... But had no more time left as we had another appointment. The Manager said, no worries I totally understand we want you to be in a vehicle you are comfortable with and feel good about wether it is with us or not, take your time and we will hold the car, no deposit for you if you would be able to come back in the morning tomorrow? We of course said sure... There was an opportunity for me to do my research to make sure it was what we wanted and it was a good and safe purchase for my son as this was his first car! He saved up for 2 years and paid cash for it!! $8200 is a lot to pay for a used car but the actual value and price was spot on based on our research. They had replaced front brakes, major front end steering components and put new tires on as well... We felt comfortable with the vehicle that it was safe and was a worth while purchase!!! We were out the door after a couple of hours of paper work and detailing the vehicle and all the things that go with buying a vehicle now.... Listen, I read a lot of the reviews before I even made my initial trip out... We spent over 3.5 hours in just driving back and forth over 2 days and it was worth it! I feel a lot of individuals see dealerships as a negative experience or that they are out to get you..... I am sure things happen and no one is innocent of mistakes, but as long as a consumer takes their time, does their research, pays attention to what is actually going on and is a good stuard of the process things will be fine. You are buying a USED VEHICLE.... AS IS. It is really that simple. If you say yes why would they say no? It's up to the consumer at the end of they day to pay attention to what your doing and what your buying. The terms are laid out in plain sight..... You have to sign a form BEFORE you can even get the keys saying THIS IS BEING SOLD AS IS WE OWE YOU NOTHING AND IT IS NOT COVERED UNDER ANY WARRANTY.... This is about as simple as it gets y'all..... If you have an issue after you drive it off the lot it is now YOUR issue. I know that can sound harsh but I knew that going into this and understood the rules. If I wanted something different I could have spend 4x the price and bought new and then I could have expected a warranty and expected everything to be perfect. At the end of the day I am very happy with Hunter Hoppe and the team at Suburban Ford of Sterling Heights (Used). I hope this helps anyone considering shopping here in the future.Cheers,John C.Fenton MI

Claire Myers: To start - as a business owner ourselves, we don’t typically like to leave reviews because we know there’s always two sides to every story. So, there’s something to be said that we’re taking the time to leave this review, based on such a poor customer service experience.To sum it all up - this is the type of dealership that calls you on pickup day and tells you that they already sold the car to someone else. They will ignore your ($500) deposit and sell the car for a higher price, since it works in their benefit.The communication between Sales Manager (James W.) and Salesperson (Shawn S.) is very poor & unprofessional. With the Sales Manager even blatantly blaming it on his 20-year-old Salesperson for not having communicated properly with his own boss.Very clear that they value money more than taking care of their customers.As mentioned, not only have they lost our business, but as someone who comes across hundreds of clients a week in our own business, we’ll make sure to share our experience with them - especially those in the market for cars. As James mentioned in our last phone call, “nothing personal, it’s all business”.

Kimberly McKnee: Needed help setting up Ford Pass on the car i had bought in September. The in-car screen indicated i had to contact the dealer. I drove there thinking it was a quick fix. Tom was the manager that evening-he was genuinely friendly and acted right away! He sent me across the street to service and called there asking them to look for me. It was almost closing but Jason Jackson greeted me, explained it probably needed an update that would take a few hours. Jason gave me his card and said to call him in the morning. We were able to set up a time for the next day and done! Great service all around. Thanks Tom and Jason!

Nassim Yono: Unrespect the customer and the bad service

Mark Nichols: Worst experience I’ve ever had at a dealership granted it was the used car section, had a 1:00 pm appointment sales man show’s up 20 minutes late the car we were Interested in had a check Engine lite on they were asking 9500.00 for it … he’s comment was we sell them as is… so bad!

Sean Kearns: Always great customer service and friendly staff. They always welcome me with a smile, and treat me with courtesy.

Glenda Padilla: Bad customer service. Had an appointment at 3 pm and we were told the salesperson was with someone else so he would be with us shortly. 45 minutes later we walked out instead because we still weren’t helped or at least told they were still busy. They also closed at 4 so when we’re they planning on helping us? Waste of time.

Betty Long: As long as they are with driveway, I wouldn't buy a vehicle from them. Driveway is a Rip Off and a Bunch of Liars ! My truck was nothing like the picture and wasn't inspected, it had Absolutely NO BACK BRAKES

Gary Ellis: Great service, awesome staff .Kind friendly and accommodating.

Denny Lynch: Great staff

Benjimin Donnelly: These people just seem to want to scam you as hard as they can no matter what you do this place will always take advantage of you.

RASUNtheGOD RASUNtheGOD: Mike B ..... GREAT SERVICE

John Spierling: Everything went smooth and easy on my transaction. Nicole was very good to deal with.

Steve: If you have a Maverick with the side curtain airbag recall, do not expect to get your truck back in the same condition as when you took it in. This recall involves removing the headliner and is quite the undertaking. That being said, some of the trim pieces don’t sit flush any more - I even found a couple broken clips that used to hold the trim in place, there’s a small spiderweb crack in my windshield (from the interior) and now there are creaking sounds whenever I hit a bump. At least I was lucky enough to get the truck back on the second day! The dealership itself is 5 stars.

Danny Harris: Great sales men in and out quick

vito asta: helpful as usual, got my truck back quick. got it delivered ,even better. thanks.

Matthew Kaufmann: I must say they redeemed themselves in my eyes. Last visit wasn't so great.But... this time service was excellent all the way around. Was in and out in about 40 min. I knew they could do it great job guys.

Jim Swink: Very pleasant staff, they were correct on length of wait time for oil change.

Meghan Priem: Always fast and friendly

A Fisher: Visited again in May for new tires & oil change. Great Service, friendly staff

Mike Newell: Had a great buying experience at suburban Ford of Sterling Heights. Everyone I met was very professional, especially my salesman Brad Klein. Would definitely recommend.

Gary Vollmer: I had an appointment. They kept my truck for 12 days for 2 recalls (master cylinder and door lock actuator), charged me $635 for a transmission flush and oil change and wanted to charge me another $1500.00 to replace a blend door actuator, which they messed up when they replaced the faulty navigation system. I replaced it myself for $25. My transmission still makes noise after it heats up, which is actually why I took it in to begin with. Needless to say, I’m not satisfied.

Russ Donelson: Outstanding service and communication!

Veno D313: Be careful dealing with these people.

James Emch: Vibration issue with my hood at 70 mph, thought it was fixed by wheel balancing. Quickly discovered it did not fix the issue called to make an appointment they don’t have any says the service person i used for the service. Frustrating when you take the time to go to the dealership sit for 2.5 hours for oil change and wheel balancing and problem still exists. What i want to hear is come in and we will figure it out and take care of you sorry for the inconvenience.

Elana Bodzin: Brad Klein and the team at Suburban Ford of Sterling Heights are fantastic. I have gone to him for years and will only lease cars through him. Highly recommend!!

Mike McCarron: as always, very courteous and efficient

Dan Martin: Brought my vehicle into Suburban Ford about 10 days ago. The most important part is the team was able to fix the problem ( which was a water pump issue that is a lot of work since you have take a lot out to get to it. The reason for the 1 star is my service rep Brandon was completely zero help. On at least 4 occasions I'd call or text the number they want you to use and would be promised a call back by him for an update and he'd just never call back. It happened several times in the first 5 or 6 days they had the vehicle due to someone not even looking at it yet. I'm not upset in the least by that because I know how busy the service department is right now. The disappointing and infuriating part was that there was no communication. I pointed this out to Brandon on many occasions either in VM or on the phone with him that I would appreciate if he kept me better informed. He always said he would and did not. Even on the morning it was getting "buttoned up" (his words) I asked him for communication either by text or a phone call later in the day so he could tell me if it was done to pick up. No call or reach out happened at the end of the day again, and I even reached out by text and a phone call later that afternoon, neither were ever returned. I have family and friends that have worked at Ford for years, but I would never in good faith recommend taking your car there after this experience. I got a real chuckle as I was leaving when I was asked to make sure I filled out the survey that was coming. As you wish...Best Regards,Dan Martin

Mike Kramer: I have going to Suburban Ford for years. Great sales staff and customer service are second to none. I have purchased and leased several vehicles and never had a bad experience. I highly recommend this dealership.

DS: Avoid the dealership at all cost!!!!

Neil Kapolka: Excellent experience at Suburban Ford

Vincenzo Gigliotti: Brandon worked hard to make the purchase process smooth and easy.

Roger Poplin: Great buying experience! Worked with my busy schedule and got the car Iv wanted for a while! 10 out of 10 I would definitely recommend!!!

Dan Demps: Had an enjoyable experience, Samantha was quick to respond and found exactly what I was looking for! Thank you CarNova!

Steve Smith: Good service nice experience great car representatives

Kimberly wilds: I recently bought a car and Samantha helped me through the whole process, she knew exactly which steps to take to get me the car I wanted and was so professional through the whole process. will be coming here again

Ladonna Moore: Andrew and Samantha were amazing, I am loving my new bmw!If you are looking for top of the line cars for a great price and the best staff! head over to CarNova🙂

Ken Walker: Very clean establishment an Andrew was very professional thank you for being patience with me and holding the Audi Q7 for me yesssssss. Lol

Gage Fischer: Very good customer service Samantha helped me get my new wheels as fast as possible and she was amazing and very professional I would highly recommend this family oriented company to anyone they have the best deals in metro Detroit thank you guys!!!!!

James Burgess: This was not like anything I've done before. Samantha made this experience so smooth and easy.

Martin Palaj: There car selection if great the car I bought was in great condition and runs very well overall great place would recommend to friends and family

jozef camovic: I was very pleased with Carnova. They made the buying process super easy, quick, and on top of that they were all super friendly. I would definitely buy another car from them.

Lashon Davis: My bae got the best car ever and a good salesman

Frank Fleming: I bought a 2005 Vette I love it

jessica James: Awesome buying experience! Sam and Andrew were fantastic throughout the entire process! They really made everything as smooth as possible and my new car is phenomenal!

Shelby Wilder: I had a great experience with purchasing my new SUV and trading in my old one with CarNova! The sales team was super courteous and not pushy at all, which can be a turnoff at other dealerships. I got exactly what I wanted and the transaction process was smooth and quick. I definitely would recommend CarNova!

Jessie Okoniewski: The process of purchasing my car through CarNova was such a friendly and smooth experience. You can tell of the pride and special care they put into each of the vehicles they’re selling. Highly recommend buying through them!

Robert Osterberg: Very friendly and professional throughout the entire process! I enjoyed the family owned approach to buying my vehicle!Thank you!

Joe Greschak: My wife & I were looking for something fun. Test drove a few cars & settled on a beautiful 15 blue corvette. Great car we’d never thought we’d own. The personal experience was great. Everyone was very down to earth & super cool. No pressure, no worries, no douchbag used car salesman bs. I’ll buy from them again.

Jahangir Hussain: I really appreciate 🙏 it,thank you for reaching out to me. Tim called back to me and ensured that they are going to fix my issue as soon as possible.

Bradley Tsvetkoff: Fantastic service. Helped me out when I needed it the most and had great customer service would highly recommend

Ryan Smith: Most helpful team during a very inconvenient time of my family losing two vehicles in a week. They did not hesitate to assist our family right away with finding the right vehicle and ensuring we had what we needed even after we completed the purchase. Would highly recommend them for your next car buying experience.

Ken Brooks: This place has a nice owner and other folks that work there. Despite the writing on the wall they do not do any financing.

Nathan Reason: Got a reasonable deal on a used Minivan. Great people to work with. Father and son duo that do business the right way. They were up front with some issues the van had in the past, and priced it in appropriately. Very happy, and would do business with them again, no hesitation.

Kay Kay: Just off the bad and unprofessional responses from the company let's me know you don't care about your customers.

Melissa Tharp: We had a great experience, fast and friendly. They worked with us on the price and I would purchase with them in the future. Thank you for the great service and no BS sale!

Kiss Kalamazoo: bad place

Uujjj Hohhot: trash don’t go here even if this is your last resort, trust me

The One: Very rude did not want to sell me a car they said that they finance and then they did not when we got there and when I said I will pay cash they try to charge me more money then on the website I wish I could put no stars

Vickie Herron: I purchase a 2012 explorer from A&R Auto sale he's very professional and he worked with me on the price of the vehicle he is very quick you won't be sitting there a long time you're going to be in &out but after all I love my truck it it runs very good I haven't had any problems.

Mokbel Alomari: It was a very friendly experience and respectful. I also got my first car from there too.(Chrysler 300c) the car is a nice car, the guy also helps fix issues if anything is wrong. Very satisfied.

Amber Fuller: Great people . Very reasonable price for cars .

Tisha. Maull: Was such a great experience for buying my first car! (Ford Flex)Easy going and super friendly they went above and beyond to help me through the car shopping experience. Super clean and reasonably priced. So so happy

miah: we been shopping for suv last six months we found one at a&r auto dodge journey 2015 nice suv very reasonable price compare with other large auto sale places in metro detroit area.we are very happy we drove it then we decided to buy it.nice place to get a used car or suv .they are nice and polite and respectful family owned they explained everything to us about suv also gave us copy of carfax report for us to see.the salesmen is a nice guy very helpful. just go there and try you will see it if is true or not.if i need any car or suv i will go there again and again.

Sarina Johnson: Recently purchased a 2015 Kia Sportage from A & R auto sales. The salesman was extremely helpful and did everything that I requested before and after my purchase. He was reliable and stuck to his word regarding **some** of the agreements that we arranged. If there are things that need to be done post-purchase and he has agreed to pay for them, get it in writing & you should be okay.

Ashley Hartman: Very nice people! They helped me out very much and my 2010 Jeep Grand Cherokee is beautiful, but I just switch my insurance policy and found out that it’s been in an accident and has had title issues (I was told it was a clean green title.)

Paul Miller: Reasonably priced used vehicle's, good selection

Barbara Smith: Nice cars. Uses car fax

Meg McTaggart: I bought a lincoln from them and i have had problem after problem. i have put 4grand into it and only had the car for two months!!!!

David Messerschmidt: Great place to buy your next used vehicle! They had no problem letting me get the truck I wanted inspected. Excellent service!

Damon Clark: We picked up a nice car at a good price. No pressure and no buyers remorse. I recommend.

Michael Wojtoviets: Ed and everyone was great, if the car works as good as them we'll be happy. Thanks guys.

Shannon Lickner: Steven Trecha helped me out and got me into the exact car I wanted for a great price! Was shopping around for a little while and he beat out everyone! 10/10

Ayman Goga: I wasn’t happy about my car because I’ve been driving for only one years and this is what happened to my tires and you guys didn’t change it for me so I will never get a dodge again from you guys it’s really bad service I pay $600 every month for this car. You guys could change the tires for me and it was only two tires front tires and it’s not my fault that should pay for that but now I know what day that I go next time not with dodge or Chrysler anymore that’s really bad business

Tim Griffith: Shelby is always a pleasure to work with. Always smiling, very knowledgeable and very helpful.

Sandra Dyki: Very helpful, knowledgeable and friendly salesperson, Jeremiah..

TheMiracle7: Awesome cashier staff. They were very positive and cheerful to help me out with my service. On top of that, they were training a newbie as well and still stayed positive. Great job!

Glenn Philipp: If you're in the market for a new vehicle and want someone who can turn the car-buying experience into a captivating performance, look no further than John Spica. I recently had the pleasure of working with John, and I must say, he is a true maestro in the realm of automotive sales.From the moment I walked into the dealership, John's Italian charm and infectious enthusiasm set the stage for an unforgettable journey. His ability to speak the truth with such grace and conviction is a rare talent that instantly instills confidence in his customers. He took the time to listen to my needs and preferences, ensuring that I found the perfect truck that ticked all the boxes.I can't thank John enough for his exceptional service. If you're looking for a car sales professional who brings passion, honesty, and a touch of Italian magic to the table, John is your man. His dedication to ensuring customer satisfaction is truly commendable.Grazie mille, John, for going above and beyond to make my truck-buying experience a delightful success.Highly recommended!

Evette Robinson: I made an appointment they took me right in at my time. I was in and out within 20 minutes. The computer was down I was not able to get a copy of my receipt. However the young lady was nice enough to email this to me

Brian Przybycki: Steve Tercha did a great job communicating with me and very satisfied with his knowledge about everything

Carter Carlin: Lionel was a great service advisor and will defintely be coming back!

Megan Bumgarner: If I could give negative star reviews I would. They don’t care about customers, first come first serve oil change process is a lie and they don’t go by it at all. Staff is rude and lazyUpdate: got my car back with oily prints and an oil drip all inside my car door. thanks…

sharon melton: My experience at Sterling Heights Chrysler Dodge Jeep could not have been better. Joe was especially helpful, informing me of all that would be done. He handled everything including my car rental.

phillip truax: Joe was fantastic! The vehicles we purchased were exactly as requested

Brett Larsen: Great service and excellent staff!

Ron Woodall: Nice people there. It's where I bought my truck. They treat me very well.

Derek Ream: Walked in with a pre-approval and 10,000 down on behalf of my mom. Was called a fraud and straw buyer by the salesman at the desk at the front door. Found a dealer 10 minutes later that was willing to send the paperwork to my mother who lives in Florida and let us purchase a vehicle. The salesman here are sleezy and absolutely unprofessional, would not recommend.

Robert Kwiatkowski: Dealers sales person did a great job Mike Manzo is his name.

Lisa Jakuszanek: The service rep, Shelby was very nice and professional. Went over up and beyond my expectations. Sterling hts dodge is very lucky to have her.

EUdude: Great service! Lionel is fantastic!

Saad Shinko: The service was amazing! Lydia was a fantastic employee to me she treated me very well and I will definitely be back!

Scott Rocky: Great dealership! Super fast, friendly, and above all, honest. Talk to Joe Clement, he is the best!

nic c: Highly recommend staff was very nice

Autumn Cieplik: Me and my husband purchased a RV from price right and it's been the best decision we've ever made.we take our RV there every year just to get everything serviced and make sure everything is good. The Service department always goes above and beyond very good people I would give then 10 stars if I could.

Jon Cieplik: I have nothing but GREAT things to say about price right. I bought my 2021 silverado trail boss from them and they made the process very quick and easy. And im currently in the middle of building a enclosed trailer conversion to a toy hauler and the service department has helped me SO MUCH throughout this process, with all the supplies I need and don't need and giving me alot of advice. I Highly recommend this place. 👌

Paul Gayan: Had brake work done, fantastic job.

Gerald Carter: We had an issue with our entry door delaminating and would not close. Between outstanding customer service from Lippert(vendor), Andrew, Mike and Ron, our new door is installed and ready for our next trip. We cannot thank the whole crew at Price Right RV-Sterling Heights enough. I suggest if you’re looking for a RV, pay them a visit.

Rob Craft: Great experience with the service department. We had some electrical issues with our new rig. Mike, had an opening in their log and got me in the next day. Diagnosed the problem within a day, had my part order and back up and running in under a week. Mike and PR RV saved the day for our family.We didn’t buy our unit from PR, but I promise you the next one will come from them. In the meantime time all of our service work will go to this location. Great work guys, and pleasant conversation. Thanks Mike!

Terri Krajnak: The people there are very nice, it's a very clean place. They are always very helpful to me when I go in there. I truly appreciate the time and effort they take with any problems I may have.

Kadin Wiley: They did great work and went above and beyond too help out

Jeanette Provencher: Smooth, easy purchase. The walk through was great! Very informative. Our salesman, Dave, was very easy to deal with.

Lisa Makowski: Scott is the best sales guy on the Eastside!!!! Nice guy and gave us a great deal on our camper. We sent in our friends/family. We are all very happy. Thanks Scotty!!!!

Linda Wegori: Haven,t a clue on how to work or install a trailer brake controller. Go back to school (Mike) sad!!!!

Mark Hasiak: Great bunch of people here at Price Right! Met Scott and Doug at the Novi Marvac Show. Came not expecting to buy a new camper but to simply get some floor plan ideas for when we were ready to upgrade. Scott was helpful in answering our questions about the trailer floor on that caught our eye. Offered us a no obligation trade in valuation and before we knew it we were putting down a deposit. No pressure, no gimmicks and a great valuation on our trade. We were impressed. They threw in some extras and truly worked to get my business. We cannot wait to take delivery of our new Grey Wolf Limited 29TE as well as do more business with this company. Also they don’t charge prep fees like the other guys. Keep up the good work and service!

Joe Heideman: The people are awesome and help you out with everything!!! They have more than just R v's

Blown Away Designs Inc. T Henderson: Price Right is extended family to me. Very thankful for them. I have gotten 3 campers from them and I am forever grateful for how they accommodated me.

Chris Miller: Staff is nice but hard to get through this place with the hours they are open. Bankers hours!

Lonnie Freiburger: Very friendly repair help

Joe Hall: Dave is AWESOME . No pressure sales . A great price on the vehicle.

Carl Kulaga: Was a good stop in we enquired about a camper and the sales guy was awesome took the ti.e to go over everything answer all are questions and took out to the same modle and showed us awsome place 😀

Seth Greenberg: Doug was able to help me find resources for RV parts that I could not find anywhere else! Super helpful and efficient.

Lexi Lou: I had my expectations too high for a place like this. All they do is get vehicles from the auction and put them up for sale. There was paperwork in my vehicle from the previous owner with their name and address on it. I feel like I was buying from the auction and not a used dealer. The guy was nice but I felt rushed.

Josh May: My mother took her Equinox in at this dealership, had an appointment for 9:30am. Oil change, wiper replacement and recall for a wiper motor. She texts the technician at 1pm, hasn't been touched. Next at 3:30, "I may have to keep it til tomorrow" so the tech calls at 5:30pm, no courtesy driver available. Held car all day for a job that can be done at an instant oil change in 20mins, wipers done for free at auto parts store, the motor was a recall. She felt taken advantage of and I don't blame her for being upset. If this was the managers mother would be have escorted her out? Basically saying don't come back. And they filled the survey out as exceptional service, since when does a survey is given out pre filled.Not happy, don't recommend this dealership!!

Libby Reno: Lindsey McKay was our sales person. She did an amazing job helping us find the right car for our budget and needs. I would recommend her to anyone!

Jennifer Gonzales: Communication was effective and efficient. Great customer service. No a pushy Sales pitch. Tailored all searches to what I wanted. Was prompt with correspondence in all forms (text, email and phone). Zach Gregory has been a pleasure to work with throughout my multiple purchases with GM.

S Bennett: All happy with the service provided.

Heather Baugher: Alec was great and Lee was as friendly as always.

Rebecca Zocharski: Pat was great to deal with. Very friendly and took care of any issues we had in a timely manor!

Alexander Telosa: Service was performed within the timeframe promised, there was a communication on updates, and car was washed.

Karen Kunka: My experience was Awesome!! My salesperson Andrea McQueen is the best!! She got me the car I wanted and kept me updated on the status. She immediately contacted me when my vehicle arrived and I picked it up the very next day!! She answered all my questions and I love my new Equinox!! Andrea even text me a few days after to ask how I liked my car and if I had any questions for her. Thank you for such a great experience!!

John Krepp: Took a bit to get checked in. Was recommended to get a front end alignment, which I did. When I received the final paperwork it seems not much alignment was needed. Maybe check the calibration on your alignment checking equipment that you drive through.

Lisa DeVoogd: I recently got my car back from the body shop and it looks amazing! Hats off to everyone! You were all exceptional! Thank you for everything!

Edwin Fultz: Robert Kraft was excellent, he helped us find exactly what we were looking for. Love my new Blazer RS.

David Sullivan: Very friendly, knowledgable, and helpful service. Ask for Ken.

Cory M: Great staff, nice waiting area. I love who they text you throughout service and that you are able to pay online too!! Last visits have gone pretty quickly too!

Professional Ground Maintenance Services: Darrin Uhlig was amazing and went above and beyond for us! This is the 3rd time I bought a new vehicle from a dealership and this was nothing like I have experienced before! So professional and really efficient! Darrin kept us up-to-date on the vehicle's progrees from the assembly plant to its arrival at the dealership and had everything ready to sign and go on the day of it's arrival. Darrin took the time to go through every aspect of operating my new Suburban, not rushed like my other experiences. I will be telling everyone I know about Darrin and your dealership! You make us feel like family!

Debora Todd: Service write up was fast, Mike was great. Car was done faster than expected.

Patrick Hentges: Friends have leaded their vehicles here for 20 years or so, and raved about the sales and service.When several Cadillac dealers proved to be clueless about diagnosing a continuing problem with my ELR I asked several Volt owners where they had their vehicles serviced, Whelan Chevrolet was mentioned over all other Chevy dealers in the area.I've finally made progress working with Alec Ouvrey here at Serra Whelan Chevrolet. He got the EV technician and shop foreman involved and finally found the source of the problem.I've owned roughly 50 vehicle since I began driving, and worked with 18 dealer service departments in 4 states over the last 46 years, and working on within these folks has been THE BEST EXPERIENCE.

Fadi Salim: Bryan Nicholas the best one in the dealership. God bless him

Genny Borbolla: They're always friendly and listen to what I need and why I'm there

Kayla Siefker: Katie was awesome! She got all the paperwork started before we arrived and the process was very smooth. Her knowledge and professionalism was top notch!

Melanie Sugierski: Ken was a great salesman. He took care of us during the purchase of our 2019 Equinox and after the sale when we needed assistance. You can’t go wrong with making your next car purchase with Ken.

Carolyn Stolarski: Matt did an incredible job with my deal. Everything was organized and ready to go upon my arrival on Monday and I was in and out in under 40 minutes! It has never been so simple for me to get a new lease and I truly appreciate the effort Matt and Todd put in to make sure it was a great experience.

Karina Beltramo: CAUTION- THEY DAMAGED OUR CAR ENGINE WHEN REPLACING THE STARTER AND REFUSE TO ADMIT ANY FAULT. We took our family vehicle in for a starter replacement to this facility. Prior to the starter issue, the car ran perfectly. My husband works from home and the car is parked in our driveway and never leaks oil and never had any issues. We bought it used in December 2022 and had it fully inspected at your facility (at vyletel) and we put a couple thousand miles on it. We had the car dropped off in the morning around 10 am. Vyletel replaced the starter and was suppose to perform a fuel injection cleaning as well. They got the car running again. We were called at around 1 pm and told that by Gina that the car was up and running. Then a couple hours later Gina calls again and tells us that our car is leaking oil all over the shop and needs an oil change now. Then an hour later the service manager Chris Lawson calls us and tells us that the tech seized our engine and ran the engine to failure and now we need a new engine. We now need a new engine because of the negligence of vyletel’s tech -running our engine to failure while the car was leaking oil. We have discussed this with Chris Lawson the manager but unfortunately he has been unable to help fix this issue. We are still out an engine on our car because Vyletel. We now have no family car. I have a toddler and a 1 month old baby and a growing family and we now have no family vehicle to transport our family together in. Vyletel refused to pay for the cost of the new engine. Money is tight right now and we cannot afford the thousands of dollars of a new engine. We live right across the street from vyletel. We would haveLoved to keep the relationship going as long customers. But we will never go to this dealership/shop ever again. We will tell all our friends to never go here. We are also still considering taking legal action for this negligence.Also.. this business is deleting their bad reviews. So you will not see the bad ones. How sad and dishonest.

jonathan nofz: Karl is excellent and will continue to purchase autos from him. Also in the past he has been great solving some difficult situations.

Kim Quayhackx: I am thankful for Scott and the teams help with sales and service for more than 10 years now

Alejandro Mendez Ruiz: The maintenance service was very quickly and very good price. When I scheduled the appointment, it was easier than expected.

Thomas Dorko: Was able to get an oil change and tire rotation by contacting the service desk the same day because they had a open spot. Thanks.

Karli Minor: I had the absolute best experience here buying my new car. Gino was amazing and answered any questions I had. I cant recommend this dealership enough! :) Thank you!

OSCAR Wilson Jr.: Great service

Jitesh Desai: We leased GMC Terrain thru Domenic Torres. One of the best vehicle purchasing experience we had since started buying cars in 1985. He came across honest and credible. Thank you Domenic.

IMANEKO: Sad but true, Vyletel has been disappointing the last few years. My husband and I have been repeat customers for a while, leasing two vehicles and additionally purchasing another. These exchanges have been ok - but when returning for service or presenting questions, it is minimal service, at best. Waits are long, and personal interactions are less than desirable. It appears to me that they are not interested in my business any longer; I am certain there’s others that are.

Jane Martin: I had a great experience. My salesman was very helpful and informative. I will definitely be back!

Donald Guerrini: The salesman was knowledgable accommodating and courteous. The experience was care free and any savings possible was applied.

Kelly Tapp: Matt was a very conscientious service advisor. I waited in the lounge during my appointment and he was great about keeping me updated. He patiently reviewed the results from my service call, and explained next steps based on priority and timing.I’ve already bragged to family & friends about what a wonderful experience this was, thank you!!

Edward Polan: Very low ball offer on buying existing vehicle. Two other dealers offered 4k more. Other than that the $210 doc fee seems out of greed and not need. Salesman experience excellant as well as delivery of ordered vehicle.

Matthew Charnecki: Brian Jones was the best with helping us get into a new lease for myself and helping get my daughter into a lease as she leaves for an out of state internship!

Safaa Ahmad: Their very lazy, i drop my truck for 2 hours and than they came up to me asking me why i am still waiting, they thought to keep the car for the next day

Ian Fisher: Excellent service from Gina, and Chris.

Travis Clinton: Even though vyletel gmc service took care of the issue I was still dissatisfied. For starters they had my car for two and a half weeks if you was going to have my car that long you should have provided me with a loaner. Secondly service never did give me no type of updates or what was going on as far as taking care of the issue.

Blake Searight: Found the truck I wanted on the lot and received excellent service. Was a great buying experience overall.

Chris Andrews: Matt Martin is the best! Service was also done great. Thanks!

Joe Vitale: Excellent service.

Maher Maizy: Thank you!" Dan"You're someone who makes a difference every day. So grateful,"Never doubt the difference you make. It's huge-and so is the gratitude in this little note.""It's a good feeling knowing there are caring, capable people like you working hard for everyone around you. Thank you for all you do, god bless u sir. The best customer service .

winston Cowans: My experience was totally amazing. I'm a 2 time Mercedes owner and my newest Mercedes was totaled. I went to Crest Lincoln near my home, just to look at the Corsair with intentions on buying another Mercedes. But then I met Porscha LaDuke. She was so knowledgeable about the Corsair, then had me sit on the 24 position seats with the massage. I was hooked, but never pressured me. Needless to say that I never made it to the Mercedes dealer but got my first Lincoln Nautilus. Porscha LaDuke is truly awesome!!

Tufail Numan: Great experience from start to finish. Jim along with the whole staff was wonderful. Highly recommend their service. I'll definitely be going back

Rick A: Thank you Crest Lincoln and Carrie Way! You went above and beyond to resolve my issue and can say "I'm a completely satisfied customer". Once again, great effort, great service!

David Kotwicki: Crest Lincoln has provided outstanding customer service to my family and I for years. Excellent dealership.

mary leon: I’ve been a customer of this dealer for many years. Everyone from the salesman to the service advisors has always given us great service

Latice Smith: Great

A. Street: My 1st Lincoln experience was so great, I leased a 2nd one. However, my experience with the service manager (or lack thereof) is the absolute worst. Instead of fixing the part under warranty, I have to call Lincoln concierge to get them to resolve the problem. And I'm still waiting on the manager of the dealership this reply to my email..... I only had the car for 3 weeks before the problem started. It took 2 months, 2 visits, and several phone calls before they resolve the problem but they could have fixed within a week! And, they offered me nothing for my troubles

Dennis Ross: I have no problem with this dealership ....They have always treated me well and with professionalism...the real problem is that this is not the case for other dealerships and the Lincoln Customer Service .......TOTALLY INEFFECTIVE AND USELESS.

Kim Manning: Crest Lincoln Mercury Dealership is the best of the best in every way. I just left there with my 2023 Nautilus and I could not be happier with my experience and my car.

Willis Kiogima: Love my first visit to Crest Lincoln!! Drove right in. Was greeted promptly. Was offered a ride. Got coffee in the business area. When I called, Dan, to confirm that my vehicle was ready I was told that it was. It was washed and parked ready to go!

C Wallace: Excellent service!!

Brandon R. Lewandowski-Scott: Paul Billeci was referred to me through a chain of people & did not disappoint. He was responsive to every communication, question & request; all in a timely fashion! Everything promised, was delivered. This transaction was seamless, from beginning to end.

Moose Mady: Great company - my service advisor was great.

Sonya Johnson: Good service from beginning to end. Got ny car when promise!

Sharon Cowling: This was my first purchase of a Lincoln vehicle. My Sales Consultant - Mr. Miles Johnson, along with the office personnel, made my purchase experience a very good one!

Denise Acciacca: The most trusted place to take my car. The car wash at the end is a bonus!

Beatrice May-Remsey: We were extremely pleased with Crest Lincoln. They were so helpful in picking out what we wanted and how soon we could get it. We've bought Lincoln for many years and never any problems.