Best Disability Equipment Supplier Sterling Heights Near Me

Volk Joseph: great service

Marcelle Bajoka: If I could leave 0 stars I would. This place does not care about their patients. My grandma has been waiting two months for a back brace and Everytime I call they blame it on her PCP. Her PCP showed me that everything has been sent over. Do not come to this place.

Sara Charaf: Mr. Khafaji has gone above and beyond to help my parents with their supplies. Amazing service from the owner himself.

reda saco: My experience with this group has been back and forth with getting good experience and bad. As I left a review earlier I received a call from the group. I left a review out of frustration due to the staff being very rude, which they still are. However the owner reached out to me and we solved the conflict, he was very respectful and understanding. I do wish more of his staff are as nice as he is, but unfortunately we had to part ways with this group. Thanks for your help to the owner!

Tamika Williams: UPDATE: I was contacted and I have received my medical suppliesI called and left several messages about getting new cpap supplies. I haven't heard from anyone yet. This has been going on for 2 months

Fd A2: As I know when you have a last customer before you closed you have to help him then close I go there for half an hour I ask for the lady she’s working in there she have a black long hair to help me she didn’t do anything she didn’t try she said I can’t I have to go I have a life I have a family to go there was kind of the scription alloctronic prescription she have to call the pharmacy to move the prescription to them but she did not why?

Deanna Young: If I could give more than 5 stars I would. This small little business that is family owned has never let me down. They are very helpful and always have what I need , and if they don't they go above and beyond to help direct me to someone in the area. I have never had a bad experience here. I highly recommend.

Olivia Hyland: I recommend this place to anyone, really. They are very helpful and will get down to the bottom of any problem that comes across. Nice, clean, durable equipment that my family has bought for a few years now.

Emily VanSlyke: Wonderful customer service! Can't thank them enough for everything they have done!

Janice Hermiz: Have been coming here for years ! Love the staff. They are extremely helpful! Always recommend this place to my friends and family.

janelle zakar: The best!! Very professional and take such good care of you!

April Knolton: Very unprofessional and rude. They have been giving my mom the runaround regarding her oxygen supplies for months! If you love your loved ones, DO NOT enter any contracts with this provider, terrible service and does not deserve one star!!!

Sue Williams: The worst medical supply store in town! A bunch of crooks! They have airheads running the place. When your equipment arrives, they sell it to someone else and claim that your insurance company didn’t approve it!

Jarbo Jarbo: Been couple of times here excellent costumer service they even gave advice on how find stuff they dont carry

Salwa Hermiz: Worst service ever, they take forever to process a script and ship a medical equipment, you have to call them constantly to remind them of your forgotten order (it took them over a month to ship a CPAP machine and a mask). They also document incorrect information in the patient's chart and mix them up with other patients.They documented that I ordered 4 CPAP masks and I hand picked them from the store, which is incorrect, I never went to their store, all orders happened through the phone and were shipped to my house through their supplier and I only ordered 2 masks not 4.Very bad service and I regret using them, also I will never recommend them to anyone, they are an embracement to our community and they don't deserve the one star.....

Rachael Carter: Called to ensure what i was looking for was physicially in stock at this location before i drive there. the associate that answers the phone could not tell me more than "they should be but im not there so i dont know"... This is HORRENDOUS customer service. How do you service people with medical needs if this is how you treat them?

James McIvor: Terrible! Clueless how to process insurance. Don't waste your time here.

raneen auti: Don’t go there the worst customer service.

Paul Bunion: Waited 45 minutes for service and was ignored, horrible place they have one employee servicing everyone with no way to identify who is next. Go somewhere else!!!

Bam S: Not sure what went down with the one star people on here, but i can honestly say, this place has the most professional and friendly staff, everytime I've gone in they've been very pleasant and accommodating. I think people should try this place for themselves before making your choice based only on these reviews.

M T: Terrible terrible service! They do not move fast unless your in the hospital! My Dr submitted 2 scripts in January didn't get a call back for 1 script until March I had to keep calling about the other I don't know how there office works but when people faxed things to our office I had to get up and physically scan them into the system somewhere someone isn't doing their job. I'm irritated because I'm the one going without my medical equipment . It should be a easier way to get things done and a back up then that can hold people accountable .

Ora Hodges: Very polite

tintu thomas: they should close this store down . terrible customer service , terrible

Bill P: Very friendly and helpful staff. Short wait times.

Coleen Lucas: Short wait time and knowledgeable staff member Michelle was very informative.

Samar Louis: This is the worst place I have ever visited and, I should give no star at all. The lady who works there is very rude and brazen. This is my third time to go over there, and each time, the lady was very mean and refused to help me or explained to me how to use my sleep apnea machine. I don’t recommend this place at all and avoid this lady at all.

Brad P: I needed a bariatric walker for my mother. They had one in stock and assembled.

Holly Kotchman: I got a breast pump a week and a half ago from Binson’s, and had to come back because my 2 year old broke the tubing off in the machine on accident. (He fell on it.) I went there today, not sure what to do. Originally they told me I had to call customer service (the manufacturer) which makes sense. I asked how long it would take to get another pump because I exclusively pump. They handed me a box with another pump and said “you need this.” They also gave me paperwork with my info on it in case I needed to call modella to get new parts. I almost cried. They are so kind and knew I needed this to feed my baby. I cannot express enough how grateful I am for them and know if I went anywhere else they wouldn’t have done this for me. Not only do they have excellent customer service skills, but they are wonderful human beings with big hearts. I will recommend this place to anyone in need of medical supplies. They exceeded any expectations I had. I wish I got their names but it was the man at the desk and a woman who sat facing the front door. I hope they see this so they can know how grateful I am for them.

Dody Hofer: I ordered a CPAP machine for my husband back in October and I still haven't heard anything from them. My husband's snoring and breathing is severe and needed a CPAP machine asap.. Thanks to this other company they were able to help us. We now have a CPAP machine for my husband. I will never suggest Binsons Medical Equipment to any of my family or friends not even my worst enemy.. sleep atmea is not to play around with you can loose your life expially when it's Sevier ..Thanks to Aairs they were there for us.

Mammagiggio: As a counter to the 1 star I left for Binson's Livonia location, it is only fair that I leave a raving review for the employee at Binson's Sterling Heights location who provided GREAT customer service.Short story:I received the wrong heated tubing for my CPap with my mail delivery order. I went into the chaos which is the Livonia Respritory department, and left very frustrated, without an exchange.I phone Binson's customer service to try to exchange via mail, also no help.So, I phone the Sterling Heights location. She indicated the tubing was incorrect/defective, and is shipping a new heated tube.Faith in humanity restored!

Rudy .O: A very rude staff members .. not helpful at all and they don’t return calls

bassam touma: The staff is so rude and they have bad customer service!!!

D V: Michelle the technician that works in the Respiratory area is an ace! She was so helpful and kind and positive! Thank you Michelle S. at the Sterling Heights location. Very glad Elizabeth is no longer there. She was rude and not helpful at all. Clearly hated helping people with medical issues.

Steve Miller: Pleasantly surprised at how quickly they were able to fit me for a boot (broken ankle) and get checked out. In and out in under 45 mins for everything!! Nice that they have sections broken out for different needs and dedicated folks working those areas.

John Warner: Friday, 08/05/2022Picked up my diabetic supplies without any problems. NOTE Binson's has done away with the TICKETING system to determine your order of service by their staff!GET A TICKET WHEN YOU ARRIVE to determine your order of service by Binson's staff. The last two digits of the ticket number are significant - the "Now Serving" sign showed 847 while my ticket number was 951. They were calling the last two digits to assist the next customer.I was picking up a new Prodigy blood glucose meter and supplies. The staff explained what I was receiving, showed me the meter is turned on by inserting a test strip and to apply the drop of blood to the END of the test strip. They asked if I had any questions and even set the date and time on the meter for me.

Ronald: Excellent service went in for custom orthotics and the staff was very nice.

Ken Rosol: Binson's is always super helpful. They personalize the experience after listening to you. I won't go anywhere else!

Dex Dexxx: They told me my son insurance did not cover what his script was written for which was a lie Insurance covers four a year.I kept calling to talk to somebody and nobody would answer

delano sanders: Marci Taylor! was amazing. I visited Binson's to see about a knee scooter or a wheel chair. Marci helped me with the scooter. the handle was a little wobbly and she made sure to go the extra mile to make sure it was sturdy and safe for me to tryout in the store. before she helped me i noticed her helping an other patron and she just kept an amazing smile on her face. I am in a lot of pain but she made the experience wonderful! Binson's is not even in my PPO network but i plan to go back to purchase other things with my HSA. Primarily because of the customer service she provided.

frank wasung: I wish I could give a better review, but I have been on hold for a total of 70 minutes over the last two days, during business and non lunch hours, to simply check to see if they have received and prepared the prescription my Mothers Dr. sent over for a walker. I still have NOT spoken to anyone as I have had to hang up due to time. I drove over 60 miles yesterday while waiting for someone to pick up the phone and nobody ever did.

Shalom Burshtein: Return policy is impossible. How can I return a product without opening the package, just to find out that Kline Medical shipped me the wrong item? They do not call back, there is no return label, so I need to bare the shipping cost back though I did not make the mistake.BE WARE OF BUYING FROM THIS COMPANY.

Nicole M: Scam. Buyer beware. Listings state inaccurate quantities, you will not receive full order. Difficult to get ahold of company, email/voicemails/calls not returned.

Karen McRitchie: The service I received was fantastic. Nick went above and beyond to help solve a problem and was courteous and kind in doing so. Thank you for your help. I would recommend mobility plus in Troy for others needing medical equipment.

Huynh Long: I came for a transport chair rental, and they were incredibly helpful. The process of renting and returning were super swift. They were also flexible with late returns - just give them a call ahead.

Michelle Carrier: From my initial phone call and all communication forward, it was a truly positive experience during an extremely difficult time for our family. I have already recommended Mobility Plus to friends and coworkers. They should “teach” Customer service to the world!!Thank you to Nick & the team—WOW!!!

Lori: Very helpful and responsive! I had calf surgery and didn't realize I would need a knee scooter until after I was home from the procedure. I found Mobility Plus online that evening and they delivered the rental scooter the next morning. Definitely made life more manageable for a week. Minus one star because I ordered a knee scooter with an attached basket and the one they brought didn't have one. The driver told me it would be dropped off later that day. It never happened so I just hung a reusable tote from the handle bars and that got me through.

harry joseph: Nick is awesome and helped us with our issues big time. He is our "go to" guy from now on.

Karen Baines: I have to start off by saying, the owner Nick is amazing.👏 He is so nice and accommodating. I needed a mobility scooter almost at the last minute so I could be able to be with my family for the weekend to celebrate my niece's birthday. Not only did he have a scooter for me but it was very affordable. If you or a family member is in need of anything mobility whether you're renting or buying please contact Nick at "MOBILITY PLUS" of Troy, MI. They are the best!

Sue Beaudoin: If you ever need any help on Medical equipment, call Nick in Customer Service. He is nice and very helpful.I needed repair work done my automatic bed. And their repair man, I believe his name was Rod, was very nice and very helpful. He did a great job.Give them a call!

DEE Hyatt: John at the Troy store was a big help

Kim Thompson: Nick is the only one I dealt with and his customer service is outstanding, would definitely recommend this place.

Joseph Smithson: Had a great experience. Sale person was great the only reason I did not buy was I wanted a fold up one .you had a lot to shoose from just not the one i really want.thank you guys.

Cathie Beaudet: Nick was awesome!! Love this place! Scooter worked great! Thanx so much Mobility Plus Troy!! I would recommend you any time!!! ❤️

D Romo: Nick is a kind person which makes doing business very simple....Easy transaction, great equipment for any mobility assist needs.

Katrina Keuning: Nik and the team at Mobility Plus are so knowledgeable and helpful. If you’re not sure where to start I highly recommend going into the showroom to talk to them personally. They look at each case individually to find solutions that will work best for you!!

Ellene Balalas: Mobility Plus-Troy is awesome. Nick was friendly and professional throughout the process. They were on time and the equipment was clean and well maintained. Rob was great when he came to pick up. I would definitely recommend Mobility Plus!!

Ellaween Douglas: Love the ramp! The guys were very professional while installing it! Now my husband will have easier access getting in and out of our house since he is a recent amputee and also, my dad has an easier way to get to the front door. I don't have to worry about either one of them now!!!! Thank you so much!!!!!!!

Richard Keirn: Think of Mobility Plus of Troy when you need assistance with personal mobility issues.Their knowledgeable and friendly staff guided me to a purchase that fit my needs perfectly. When my scooter was damaged by an airline, they were there to make repairs in a timely fashion, and provide a loaner to ensure my needs were met.After years caring for others, I’m glad they were there for me when the tables were turned.Richard Keirn, M.D.

Len Lovalvo: Great service and price they care about the customer, and customer service is definitely five star

Carmen Morris: My husband loves his scooter!!!! He kept saying he wasn't ready for it but when he saw it and rode on it he loved it. He has COPD and truly needs it to walk any distance, short or long. We enjoy music in the park concerts in the summer and last summer we had to miss alot because he couldn't walk from handicap parking to the park. Nick was sooooo helpful. He directed me to the right scooter. I wanted something that I could fold up and put in the back of my Escape. I had been looking on-line and never saw this easy, light, but durable scooter. It was also so nice to try it out. You can't do that when you order on-line. I highly recommend Mobility Plus. Thank you again Nick! We will have a great time with this scooter!!!!!Carmen Morris

Rose Wolak: Nick is amazing! He is very knowledgeable and took the time to help us today. We consider him to be a real asset to Mobility Plus Troy. Rose and Don

Charlene Kondrat: Nik and his staff were prompt and very friendly. Mother donated 2 mobility scooters that will be refurbished and given to someone else in need. Thank you!

Eric Pelland: We needed guard rails installed in the bathrooms. This company did everything we were looking for with Ken, a man we could trust. Ken’s installation was extremely quick and his suggestions for other options were extremely helpful. I recommend to anyone with disabilities looking for options.

Bonnie Pelland: We had 5 grab bars installed. Ken did an awesome job. They look beautiful. The company got back to us quickly. Answered all our questions and arrived promptly. I also feel they were very reasonable in their pricing. I would highly recommend this company if you are in need of making your home safer.

Andrew Hubbs: This is an exceptional company performing a great service to the community. Through their efforts, countless people acquire mobility they hadn't experienced in many years.

Katie Aren: So thrilled with Disability Made Easy! Tina who answers the phones is so responsive and friendly. We had a stair lift installed yesterday and the 2 men were so kind, helpful and attentive! All of their workers are in house which is so nice not having to deal with a contracted out installer. They were very thorough in making sure we know everything about the stair lift, troubleshooting and workings of it. So happy with our experience!!!!

Marilyn Wiercioch: The first person you talk to at DME is Tina.. awesome lady, great personality.. Dane and Ken were my installers. Their work is superior. They installed stair railings / banister outdoors. Pavers needed to be removed to install the post.. you could never tell they were removed... The product is well constructed, very sturdy, attractive classic design.. I absolutely love my railings.. I don't know how I managed without them.. Disability Made Easy takes pride in what they do and they do it exceptionally well.. Give them a call you'll be happy you did... Thank you Dane and Ken outstanding job!

BC Nelson: Company provided a quote for wheelchair lift and then refused to honor it.

Travel Dreamer46: The provide prompt and excellent service. The quality of their workmanship is amazing. When retrofitting older homes, they can think out of the box to find solutions!

Lois Arnott: They are the best.