Best D.r. Horton Sterling Heights Near Me

Melissa B: Ruined my entire day

Alan Aldhizer: MAY 13TH 2023....AVOID THIS TIM HORTONS AT ALL COST!!! IT TAKES THEM AT LEAST 5 MINUTES PER CAR AT THE DRIVE THRU....IF THERE ARE 5 CARS IN FRONT OF YOU...YOU WILL BE WAITING 30 MINUTES FOR A COFFEE....HORRENDOUS DRIVE THRU SERVICE.......NEVER AGAIN...Service: 1/5 …More

Barber Jean: Coffee and croissant bacon eggsandwich deliciousFood: 5/5 …More

L,J Annette: It takes forever to order because it's Short staffed.I love the Tim Hortons on Hayes next to Huntington bank and Meijer. Faster than 19 mile and Hayes . And, you can sit outside.Food: 5/5|Service: 5/5|Atmosphere: 1/5 …More

Purple highlights: Staff at 4pm on 04-21 (avg girl with dark brown curly hair in pony tail was the problematic staff member and one other woman there) were very rude, my coffee was cold with a mouthful of unstirred sugar and I brought it back and was laughed at by staff then they insulted me as a mother 'be a better example' when they can't even make a coffee right. will be following up with corporate but hopefully the owner sees this and addresses their mean careless heartless prankster staff.

Matt Halfaf: No tip prompt on the tap-to-pay :)

Laura Cousins: Food: 5/5|Service: 5/5|Atmosphere: 5/5More

Corey Siebert: Recommended dishes Bacon Grilled WrapMore

Patricia Egan-Myers: Good coffee.Service: 4/5|Atmosphere: 4/5 …More

amy slank: The people who work here are sloppy and have no common sense. Every single time I order a ice coffee from this place it always ends up spilling all over my car because they do not know how to properly close a lid.

May Daman: Horrible service, the staff are very rude and never apologize!!!!!!👎👎👎

Rybon: Food: 5/5|Service: 5/5|Atmosphere: 4/5Recommended dishes Bacon Grilled WrapMore

Keira Merryweather: worst tim hortons ever!!!! i ordered a medium vanilla iced coffee double double and it was made with iced tea not coffee. i also ordered a bagel toasted with cream cheese and they didn’t toast it put the smallest amount of cream cheese on it. will not be coming back ever again

Jose Flores: Good people 👍 good foodFood: 4/5|Service: 5/5|Atmosphere: 4/5 …More

Jordan Seremak: Recommended dishes DonutsMore

Judy Murphy: Food: 4/5|Service: 4/5|Atmosphere: 4/5More

gabby anderson: waited in the lobby for 10 minutes waiting for someone to help me with a line out the door. nobody would wait on me so i went to the drive threw and nobody was running that either. rude people rude staff terrible service terrible experience. would rate a 0 star if i could. WILL NOT BE RETURNING.

Patrick DeSantis: Food: 5/5|Service: 5/5|Atmosphere: 3/5More

ICS: Depends upon the day you go. Some days you get through faster than other days.Service: 3/5 …More

Mark Cushnier: I just had the best honey dip donuts ever. They were so light and tasty! I hope they always are this good in the future. Great job!

Scott Adams: Stopped at the drive-thru for coffee and a breakfast. The breakfast sandwich was cold. Cheese was not melted. The biscuit was stale and dry. Probably been sitting out since yesterday. Won’t be going back.Food: 1/5 …More

Christopher Thomas: Food: 3/5|Service: 4/5|Atmosphere: 3/5Recommended dishes DoughnutMore

Jessica Lavedas: Hate this tim Hortons! They are always rude! Never can get anything right!!!

Brian Butler: Food: 5/5|Service: 5/5|Atmosphere: 5/5Recommended dishes DoughnutMore

Julie Riley: Clean and quick?Food: 5/5|Service: 5/5|Atmosphere: 5/5 …More

Adam Cook: Gone so far downhill it's sad. Super slow and most orders are incorrect.

Kevin Griffin: Tim Hortons their staff are nice and professional! Keep it up guys!

John Fisher: friendly people working and great deals on Tim's App

Debra Wolfe: Food: 4/5|Service: 4/5|Atmosphere: 5/5More

Keith Mondragon: Friendly people working and great deals on Tim's AppFood:

Sunshine Daisies: Great coffee!Food: 4/5|Service: 4/5|Atmosphere: 3/5Recommended dishes Sausage Egg and Cheese Wrap …More

Liza Amer: Worst tim hortons everThis is so many time I do order from them always wrong I wish one time only to get right order ...by the way I always get from delivery I have to drive back and get my order fixedAnd no comments on customer service the worstBad bad bad

Dallas Ross: Recommended dishes Sausage Egg and Cheese WrapMore

AK 47: Nothing fresh at all. Terrible

Ashley S: Edit-i only got 18/20 timbits today . . At least they got the tea right this time 🙄. This place is embarrassing.HORRIBLE! Do Not Go To This Location!!!!! They never get orders right. I asked for a 10pk of blueberry timbits, got everything but. (happens often). Really hard to understand the workers at the window. Everyone i work with that goes there has a problem. (wrong coffee, sandwich). I'd rather get a coffee from the gas station across the street or 711 down the street. AWFUL PLACE. Card was charged twice because the lady at the window wanted to argue about me saying they don't understand what's being said when I said 2 lg hot green teas, 4 times. Only put one in. So they had to charge again for the 2nd one. She clearly DIDN'T UNDERSTAND. The younger kid was nice. They get 4 personal stars (one off cuz they work at that wretched place, they can do better). With so many 1 star reviews, idk how they're still in business.

Brittani Dodd: Fastest store around, friendly people working and great deals on Tim's AppFood: 5/5|Service: 5/5|Atmosphere: 5/5 …More

James Jenkins: Food was not cooked.. coffee sucked..worst Tim Hortons experience ever..never going to this one againFood: 1/5|Service: 2/5|Atmosphere: 1/5 …More

Amber Rittman: Very slow. It has gotten worse over the years. I no longer go to this Tim Hortons because of how bad it has gotten over the years!Service: 1/5|Atmosphere: 1/5Parking space Plenty of parking …More

Yvette D: There is never any consistency at this location. Sometimes your coffe is good and sometimes it"s horrible! Today was the horrible day coffee taste like water with cream and sugar. They made it over and even had the manager make it no difference. I'm over this location!Service: 3/5|Atmosphere: 4/5 …More

Fadi Jabo: am happy to provide a 5-star review for the Sabreena, the manager of the Tim Horton's. Sabreena is an excellent manager who provides professional and friendly services to her customers. She has a deep understanding of customer service and always goes above and beyond to ensure that her customers are happy and satisfied with their experience at the Tim Horton's.Sabreena is an incredibly friendly and helpful manager who always greets her customers with a smile. She takes the time to listen to their needs and ensures that they receive the best possible service. Whether you are a regular customer or a new one, Sabreena and her staff treats everyone with the same level of respect and kindness.One of the things that sets Sabreena apart from other managers is her attention to detail. She makes sure that the Tim Horton's is clean and well-maintained at all times, and she pays close attention to the quality of the food and coffees that are served. This level of attention to detail is a testament to her dedication to providing the best possible experience for her customers.Overall, I highly recommend Sabreena as a manager of the Tim Horton's . Her professionalism, friendliness, and helpfulness make her an asset to the business, and her commitment to customer service is truly outstanding. If you are looking for a great Tim Horton's experience, be sure to visit the one that Sabreena Manages.

Samadul Chowdhury: Ordered Vanilla cream cold brew + Grilled Chicken Panini.Every sip of cold brew was taken with the suspicion I was given iced coffee instead of cold brew.Grilled chicken panini was handed in the sandwich sleeve. No bag or napkins.More importantly, I'm positive there was cross contamination of tuna in my panini. The texture, taste, and smell definitely was not 100% chicken.

Matt Pulis: Was late to work due to how slow the drive through was, not to mention they had this kid working at the window who messed up my order multiple I mean 5 five times i’ve came, even shorted me. Everytime he gave me my bag,my order something was missing. Pathetic Management

MsMoua01: Coffee from this location was okay.

Amal: The worker in the drive threw she was very rude.Bad customer service.

Nicole: Slowest tim hortons ever !!!!!!!!!!!!!!!!!!!!!!

husham Ahmed: Very nice service 👌 in staff 👏 👍Food: 5/5|Service: 5/5 …More

Cheryl Lynn: I haven't been here in a couple years because I had a bad experience here back then.I just went back for the first time today.The employee that waited on me is really nice.The order is correct.The women's bathroom is clean.I will start coming here when I'm in Sterling Heights &around 15&Van Dyke.

Ron Alsalameh: Every time I order couple things they have to forget something ether my sandwich or my donuts every single time… and I try to call them no one pick up the phone…..

Kody C: The amount of times this place messes up my order, even online orders is staggering.Today I order online, I pull up to drive thru and they try to tell me I'm at the wrong location. I give them the address on my receipt "no you're at the wrong location". I had to go inside to show them my receipt just to get my ONLINE order.

Stringer Justin: Food: 3/5|Service: 3/5|Atmosphere: 4/5More

Davon Jackson: The food and drink quality of all the time Hortons lately have been severely lacking and not what they use to be, the eggs they are using are not goodFood: 1/5|Service: 3/5|Atmosphere: 3/5 …More

Steve Black: Food: 4/5|Service: 4/5|Atmosphere: 3/5Recommended dishes Pumpkin Spice Muffin, Breakfast SandwichMore

Jada Higgins: 10/10 all the way. Service was nice and food was A 1.Kid-friendliness: My younger brothers eat all the tidbits up.Food: 5/5|Service: 5/5|Atmosphere: 5/5Recommended dishes Pumpkin Spice Muffin …More

RKG: Food: 5/5|Service: 5/5More

Vanessa Gollman: Food: 3/5|Service: 4/5|Atmosphere: 3/5More

Besjan Alldervishi: Recommended dishes FrappuccinoMore

Janessa Castillo: I was just told they can't make any sandwiches because they are cleaning the sandwich maker. At 7pm, when they do t close until 10. What a joke! That must be Tim Hotons equivalent to "The ice cream machine is broken."

Kalvin K: Don’t go with orders as you orderedThey put sugar 3 times more than you requestedDietary restrictions: Not going with instructions

Green Bee Outdoors: Worst customer service I’ve ever hadTook the wrong order total of 4 sandwichesWent back to them and still got the wrong order , only fixed 3 and yet still gave me the 4th from the 1st time wrongI don’t mind paying for it but you need to fix my order the way I did place itWho ever manager of the shift on 2/19/2023 around 1:00 pm need to have a better customer service experience

Knowing Jesus 4TruePeace: Took way too long to get my UberEATS order ready!

Brittani Dodd: Beautiful dining room, friendly workers and family atmosphere here. Food is always deliciousFood: 5/5|Service: 5/5|Atmosphere: 5/5 …More

Jason Dowda: Over charged me for a latte that they themselves advertised as $2 after 3pm. Avoiding this tim hortons and would suggest you do the same.

Kevin Haranczak: They made major improvements at this location over the past two months… thank you! go here daily!

Jiliana Fall: Food is disgusting I will never go back there again bought sandwich it smelled so bad I couldn’t eat it had to throw it away awful place

Scott Alan Blanchard: The food was good and the restaurant was clean. Even the men's room was clean.Unfortunately they seemed to be out of a lot of menu items.I had to let them know that there were customers SMOKING IN the restaurant and it was bothering us. Someone went over to tell them to stop, but they didn't.Definitely I'll return if/when in the area.

L: Unprofessional workers. And very dirty sitting area.

Jason Goetz: Don't close till 10 and at the drive thru at 915 and then never answer the speaker

Claudia Simone Hampton: Excellent driver thu service! Was sent to this location to pick-up a couple of orders for Uber eats

Christian Prenkocaj: if i could give a 0 i would. my order has never once come out right at this location and the employees that even have the ability to communicate with you have an attitude

John Boe: Probably the worst breakfast food I have ever eaten

Selena: This was my small a** chicken wrap, with dry a** chicken 😭 no wonder this Tim Hortons is always dead

Janessa Castillo: Waited at the drive through for a few minutes and got no response. So, I drove around to go in and the door was locked. But according to the sign they have posted they should still be open.

Adam Fattah Gmail: Woman operating the drive thru is extremely rude. On several occasions my order was prepared incorrectly.

jackie b: Terrible customer service go to the one on mound

Nik Wolf: Nice place very lovely works

leena toma: Don’t bother to go there food is nasty and employees are rude and can’t take orders

Ahmed Ibrahim al obaidy: Very bad service attitude and kits working this second time my order wrong

Josh Hebel: Went to get some coffee and donuts at 11 AM on a Sunday and they were closed, even though the hours posted on the door and Google are 7 AM to 6 PM on Sundays...

Lee Sales: Tim's the better deal with out the snobbism of ✨ bucksFood: 5/5|Service: 5/5|Atmosphere: 4/5 …More

Michelle Baumler: If there was an option for no stars that would be my choice. We have been here a couple times and the staff is rude and never get the order right. Went today.. $12 “donation” - coffee order WRONG - didn’t have hash browns for the meal but charged us anyways and the breakfast sandwich was kinda done. Threw out the coffee and sandwich was ok. Your welcome but won’t be back. Oh yeah… drive thru only.

Alvin: Very bad customer service especially the manager Kristena, she’s unprofessional and she has bad attitude with customers

SENAN alqoshnaya: The manager (Christina) of this store unprofessional and she doesn't know how to deal with customers doesn't know the rules of this job, yelling at people, about me and my family are not buying from this store until they fix this problem with her telling her to be professional with customers and not to have bad attitude, Teaching her the right way to talk !!!

Elizabeth Hakim: Terrible service…… so unprofessional and disrespectful. The management is very bad as well. They close the store down whenever they want, and it just looks like a hangout spot rather then workers working. Basically they’re getting paid to hangout, chill, talk however they want towards customers, and do whatever they want while being very unsanitary on the clock.

ReillyB: Dear Tim Hortons. Please turn down the music you play after close. Sincerely, your neighbor with very thin walls who are still open. Thank you!

Ben Wright: Good food but DOES NOT OFFER DINE IN

don b: Everything is usually decent but this place cannot do a bagel. Ask for toasted and it's either not toasted at all or burned to crisp. Either way just lathered in way to much cream cheese. Just tired of paying for a lousy product

Bunny chrisopoulos: stood there for 5 min in front of 4 employees who did not acknowledge me at all. sometimes people are busy but i feel like you can let me know that instead of just staring at me

Saad Yousif: At least I got a hello and that’s all I got.Take care of your customers leave your gossip at home when you are at a place of work not professional at all…

Derrick Williams: Good service, a little slow but very friendly and accurateFood: 5/5|Service: 4/5|Atmosphere: 4/5 …More

Mrs Nikki: I am new to the neighborhood, and this Tim Hortons is our closest location. No matter what time of day I place my order here, the Customer Service is outstanding. Drive-thru also moves pretty fast.Service: 4/5 …More

Francisco Giner: Staff was awesome, and so was my coffee!

Jking 0.o: They literally never ever have the bread for the Turkey Bacon club sandwiches.

Linda Guzman: Food: 5/5|Service: 5/5|Atmosphere: 5/5Parking space Plenty of parking Parking options Free parking lotMore

Justin Harmony: Stopped in for an ice coffee the place was dead and the employees standing around. Asked for an iced coffee the girl looks over her shoulder and says “We don’t have no iced coffee” I’m just a little confused since iced coffee is just coffee that’s iced lolService: 1/5 …More

XSL: I originally left a bad review years ago. Then I got a reply that it was under new ownership. So I stopped by. Was the only customer in the lobby. The five employees didn't take my order, didn't talk to me, didn't even look at me. I hung out for 10 minutes waiting for them to take my order... Never happened. So I left. This is by far the worst TH in the country! And it has somehow gotten worse under new ownership.

Abdul Malik: DO NOT COME HERE!!! The staff are the worst employees known to mankind. I drove all the way here almost an hour before they closed, and at the drive thru they told me "we're shutting down early for the night" so I went drove all the way back home. Wasted all that gas for nothing. There were also no other customers there so that ought to tell you something. Worst Tim Horton's I've ever been to. I REPEAT DO NOT COME HERE! GO TO A DIFFERENT LOCATION!! YOU WILL THANK ME FOR THIS!!!

Theresa: We wanted a couple of donuts on a weekend about 4pm. We were glad to find this place open with a decent variety and fresh. Too often donut places are closed by early afternoon.

Chris French: Don't waste your time stopping by! Supposed to be open at 5:10pm. The store was closed and dark. Second time I've went there before 6pm and they've been closed. I'm not trying again.

Emma Keebaugh: Every time I’m here the employees are rude over the intercom and my order is never right. I ordered a breakfast sandwich and I had no egg. My husband asked for bacon and he got sausage, I paid for meals and we got no sides. Waste of money and waste of my time. Don’t even deserve one star. The employees need to be retrained, they don’t know the menu and don’t repeat the order back to you. You’re soda tap is out too, the coke tastes disgusting and I only got two ice cubes. 2/26/23 at 8:00 am I ordered this. 12 and Dequindre, Madison Heights. The manager needs to read this and fix it!!!!

Doug Holt: Wish I could leave 0 stars. Been open for an hour, pulled up and they have 3 donuts and 6 bagels.... TOTAL!

Jerome Bomer: Food: 2/5|Service: 5/5|Atmosphere: 5/5More

Melissa McNabb: Food: 5/5|Service: 5/5|Atmosphere: 4/5More

Suhel Chowdhury: I love this place.

Emma Zielinski: Fast and friendly service. I had a very tasty turkey sandwich and donut.

Mark Hansel: Cold brew 👍

Dan Adams: Great coffee!!Food: 4/5|Service: 4/5|Atmosphere: 4/5 …More