Best Dump Truck Dealer Sterling Heights Near Me

Piotr Klejno: Saturday morning excellent costumers service very helpful thank you

The Lax bros: Waited 40 minutes in line when there was only two people ahead of me were the most unprofessional people I’ve ever dealt with in my life as well as when I finally get up to the counter so Joe says he doesn’t have this part and they do not sell that part when I got it from the other employee earlier and he said he had 19 this guy had no clue what he was talking about or what he was doing

Denox7x: The guys Brandon and matt at the front deskThey are so kind as if they have known you for 10 yearsThey come out to help you, explain everything in detail and even gave him a list of errors that I have and that need to be exchangedWhile I was in another shop, they are just looking at how to charge you and change what is needed and what is notThanks again for all the recommendations, leave your truck in the professional hands

Andrew Ferris: Parts department wasn’t that friendly or helpful, but it was clean!

Brian Murphy: Definitely not Wiegand anymore.

Jack Hermiz: Friendly and expensive

Sandro Sitto: Rude and disrespectful employees in “Parts Department” I went there and got some fittings and hoses for transmission cooler and the fitting did not go in the hose because they sold me aftermarket piece although I asked for the original one so I went back to exchange it and the guy says you didn’t buy it from me and then he asks the other guy and he said I don’t know I’m going home. Then he asked to bring the stuff back while it’s already attached to the truck.I’ll never go back.high prices and each employee will give you a different price and long waiting time. Please know who you’re hiring there or watch how they treat customers.

AL _ Zuhairi: The service is very slow and they make you stand in line for a long time

betty valentine: They fixed my windshield washer resivour in a timely manner and were very nice..

Chad Neiderquill: I do not enjoy leaving bad reviews on anyone's business but I have to say my expectations were not met at all when having my truck serviced. I believe Nick was who I dealt with. Strive for more next time.

Raúl Flores: Horrible customer service

Ali Ozil: William he’s very good and he know how they deal with the customer

Fleet Masters: Parts department is horrendous, you will call all day from open to close and not one time will someone answer. You will listen to a recording stating your que in line is 1 but nothing will happen for hours. Call back and start the process over again. Show up at parts department just to have employees talking to each other about issues unrelated to parts while they keep looking at you but offer no assistance for a good 15-30min…and that’s if your the only one there.

Steve Elias: خوات الگحبة حرامية

koopx: came to the service, with some problems on the track. Repaired under warranty, everything is fine. I started the truck, the windows do not work. Came back and they fixed it quickly. Left satisfied! On the way, I discovered that they set a speed limiter for me. We called the service, explained the problem, they say that it is not their fault but they are ready to fix it. But it was a long way to go back, I had already traveled 60 miles. They think it's so easy to do, 60 miles to them and another 60 miles back. The total mileage would be 180 miles. Recommendation: check if everything works for you after they work on your truck

Mike H: It takes awfully too long to get parts, at least 30-45 minutes wait and hour plus if there are few in line ahead of you. This has been going on forever and management seems not to care at all.

Spanky Wank: Great

Lacho: Good

Radu Pelean: If you are thinking of bringing your truck here for service think again. It's literally easier to learn how to fix whatever problem you have rather then let the retards they have employed at the shop work on your truck.

Arijela Cosic: Hubby bought his truck Dave did amazing job we couldn't be happier.

Daryl Davis: The best place to go to for your truck repairs they are the Best truck repair that You can find Keep up the Good Work if I could I would give Ten Stars 🌟

Robert: I would not have use this shop to change a spark plug on my lawn mower !I dropped off Service Truck when they opened Thursday morning . I explained the problemto shop personnel . I was told after i called Monday afternoon ,that they do not repair and do not know how to repair this type ofequiptment ! Why was i not told this before they excepted the work 4 days before ?Very Unprofessonial Staff !!!!

Erick Harrison: Great repairs to our loader bucket

Kevin Boluyt: Reckless driver (versalift logo on bucket lift truck) on I 96 Eastbound. He cut me off and is tailgating multiple others.

Erik Rubin: The employees are very helpful and polite if you have any questions they're happy to help you

p greene: They did an amazing job, replacing the bed on our dump truck.

George Cotton Jr: They help me out, of all may truck and trailer problem

Chris Fitzpatrick: Great place to purchase Parts every employee was very friendly and valued my business I was surprised at the Quality and workmanship and care they taken to all of their projects and parts I will be returning in the future

Claude Singleton: Never had an issue with their employees.Always professional and their work is done in a timely manner.

Kenneth Wurm: Very professional 👍

T L: I absolutely recommend this company for dumpster rental - they possess containers of all dimensions and types - whatever you need to finish the job.

vito asta: helpful as usual, got my truck back quick. got it delivered ,even better. thanks.

Matthew Kaufmann: I must say they redeemed themselves in my eyes. Last visit wasn't so great.But... this time service was excellent all the way around. Was in and out in about 40 min. I knew they could do it great job guys.

Jim Swink: Very pleasant staff, they were correct on length of wait time for oil change.

Meghan Priem: Always fast and friendly

A Fisher: Visited again in May for new tires & oil change. Great Service, friendly staff

Mike Newell: Had a great buying experience at suburban Ford of Sterling Heights. Everyone I met was very professional, especially my salesman Brad Klein. Would definitely recommend.

Gary Vollmer: I had an appointment. They kept my truck for 12 days for 2 recalls (master cylinder and door lock actuator), charged me $635 for a transmission flush and oil change and wanted to charge me another $1500.00 to replace a blend door actuator, which they messed up when they replaced the faulty navigation system. I replaced it myself for $25. My transmission still makes noise after it heats up, which is actually why I took it in to begin with. Needless to say, I’m not satisfied.

Russ Donelson: Outstanding service and communication!

Veno D313: Be careful dealing with these people.

James Emch: Vibration issue with my hood at 70 mph, thought it was fixed by wheel balancing. Quickly discovered it did not fix the issue called to make an appointment they don’t have any says the service person i used for the service. Frustrating when you take the time to go to the dealership sit for 2.5 hours for oil change and wheel balancing and problem still exists. What i want to hear is come in and we will figure it out and take care of you sorry for the inconvenience.

Elana Bodzin: Brad Klein and the team at Suburban Ford of Sterling Heights are fantastic. I have gone to him for years and will only lease cars through him. Highly recommend!!

Mike McCarron: as always, very courteous and efficient

Dan Martin: Brought my vehicle into Suburban Ford about 10 days ago. The most important part is the team was able to fix the problem ( which was a water pump issue that is a lot of work since you have take a lot out to get to it. The reason for the 1 star is my service rep Brandon was completely zero help. On at least 4 occasions I'd call or text the number they want you to use and would be promised a call back by him for an update and he'd just never call back. It happened several times in the first 5 or 6 days they had the vehicle due to someone not even looking at it yet. I'm not upset in the least by that because I know how busy the service department is right now. The disappointing and infuriating part was that there was no communication. I pointed this out to Brandon on many occasions either in VM or on the phone with him that I would appreciate if he kept me better informed. He always said he would and did not. Even on the morning it was getting "buttoned up" (his words) I asked him for communication either by text or a phone call later in the day so he could tell me if it was done to pick up. No call or reach out happened at the end of the day again, and I even reached out by text and a phone call later that afternoon, neither were ever returned. I have family and friends that have worked at Ford for years, but I would never in good faith recommend taking your car there after this experience. I got a real chuckle as I was leaving when I was asked to make sure I filled out the survey that was coming. As you wish...Best Regards,Dan Martin

Mike Kramer: I have going to Suburban Ford for years. Great sales staff and customer service are second to none. I have purchased and leased several vehicles and never had a bad experience. I highly recommend this dealership.

DS: Avoid the dealership at all cost!!!!

Neil Kapolka: Excellent experience at Suburban Ford

Vincenzo Gigliotti: Brandon worked hard to make the purchase process smooth and easy.

Mike Chowan: Kristy Jimenez is great!

Leon Niewoit: Check out Matt Drogosh for a wonderful sales experience!

Andrew Hale: We purchased a demo eTransit from the dealership. Salesman was very polite but not very transparent and slow to process a deposit refund. I thought I was buying a vehicle that would qualify for the EV tax credit but after purchasing the van I found out the dealer was only discounting the vehicle to pass along the tax credit. Great, I did get the tax credit, but I was led to believe I was getting a discount on the MSRP for buying their demo van. Then I was forced to purchase a $2500 appearance warranty package because it was already on the van so I had to pay for it? So very bad taste regarding my sales experience but it wasn’t my worst experience ever. However, my service experience was terrible. Back in November 2022, I took the van to a EVgo @ Meijer for rapid charging but learned the van could not communicate with the charging station. I took the van back to Suburban of Sterling Heights and they performed a software update. Whatever update they performed did not fix the problem. I came back to the service department at Suburban to look at it again. They kept the van for several days to assess. It was determined that the charging plug needs to be replaced but was on backorder due to supply chain problems. After waiting 3 months of not being able to put the van out on a service route, I took the van to a more local Ford dealership for service. Within 48 hours, they fixed and took my van to 3 different rapid charging stations and verified that my van connects to the rapid chargers. To my understanding, the fix was a software update. After nearly 5 months of ownership, we can now place this van into our fleet.Business Fleet managers, I would not recommend Suburban Ford of Sterling Heights due to nontransparency of the sales department and the lack of experience of the service technician(s). I am leaving a two-star due to the service staff. The service guys were polite and were happy to help to the best of their ability. I am fully aware that EV’s are new and we are all learning together but my whole experience was less than unfavorable. I will work with my local Ford dealership for any future sales or service needs.

Jennifer Gonzales: Communication was effective and efficient. Great customer service. No a pushy Sales pitch. Tailored all searches to what I wanted. Was prompt with correspondence in all forms (text, email and phone). Zach Gregory has been a pleasure to work with throughout my multiple purchases with GM.

S Bennett: All happy with the service provided.

Heather Baugher: Alec was great and Lee was as friendly as always.

Rebecca Zocharski: Pat was great to deal with. Very friendly and took care of any issues we had in a timely manor!

Alexander Telosa: Service was performed within the timeframe promised, there was a communication on updates, and car was washed.

Karen Kunka: My experience was Awesome!! My salesperson Andrea McQueen is the best!! She got me the car I wanted and kept me updated on the status. She immediately contacted me when my vehicle arrived and I picked it up the very next day!! She answered all my questions and I love my new Equinox!! Andrea even text me a few days after to ask how I liked my car and if I had any questions for her. Thank you for such a great experience!!

John Krepp: Took a bit to get checked in. Was recommended to get a front end alignment, which I did. When I received the final paperwork it seems not much alignment was needed. Maybe check the calibration on your alignment checking equipment that you drive through.

Lisa DeVoogd: I recently got my car back from the body shop and it looks amazing! Hats off to everyone! You were all exceptional! Thank you for everything!

Edwin Fultz: Robert Kraft was excellent, he helped us find exactly what we were looking for. Love my new Blazer RS.

David Sullivan: Very friendly, knowledgable, and helpful service. Ask for Ken.

Cory M: Great staff, nice waiting area. I love who they text you throughout service and that you are able to pay online too!! Last visits have gone pretty quickly too!

Professional Ground Maintenance Services: Darrin Uhlig was amazing and went above and beyond for us! This is the 3rd time I bought a new vehicle from a dealership and this was nothing like I have experienced before! So professional and really efficient! Darrin kept us up-to-date on the vehicle's progrees from the assembly plant to its arrival at the dealership and had everything ready to sign and go on the day of it's arrival. Darrin took the time to go through every aspect of operating my new Suburban, not rushed like my other experiences. I will be telling everyone I know about Darrin and your dealership! You make us feel like family!

Debora Todd: Service write up was fast, Mike was great. Car was done faster than expected.

Patrick Hentges: Friends have leaded their vehicles here for 20 years or so, and raved about the sales and service.When several Cadillac dealers proved to be clueless about diagnosing a continuing problem with my ELR I asked several Volt owners where they had their vehicles serviced, Whelan Chevrolet was mentioned over all other Chevy dealers in the area.I've finally made progress working with Alec Ouvrey here at Serra Whelan Chevrolet. He got the EV technician and shop foreman involved and finally found the source of the problem.I've owned roughly 50 vehicle since I began driving, and worked with 18 dealer service departments in 4 states over the last 46 years, and working on within these folks has been THE BEST EXPERIENCE.

Fadi Salim: Bryan Nicholas the best one in the dealership. God bless him

Genny Borbolla: They're always friendly and listen to what I need and why I'm there

Kayla Siefker: Katie was awesome! She got all the paperwork started before we arrived and the process was very smooth. Her knowledge and professionalism was top notch!

Melanie Sugierski: Ken was a great salesman. He took care of us during the purchase of our 2019 Equinox and after the sale when we needed assistance. You can’t go wrong with making your next car purchase with Ken.

LINDA STEPANCHENKO: very helpful. provided what we asked for. Thank you

lexi slanda: Nate Burns is the best! Highly recommended, whatever your vehicle needs are!!