Best Internet Service Provider Warren Near Me

Abbie Helminen: Installation was so easy and quick. Jeffrey was very helpful and professional. Thanks!

Laura Sawyer: Responsive, thorough and great customer service! So refreshing to do business with a company that understands the importance of customer service!

Noah Beson: Thank you Rod and Jeffrey for a great installation!

Ric Vivyan: I have been working with Jennifer D and Mike M on several of our remote construction site internet needs, and they come through every time! MW offers site to site, microwave, and LTE based solutions for any of our sites across the country. Awesome customer service and support (Eric J) as well. I can't recommend their services enough.

robert michael roy: Metro Wireless has been a trusted partner of Iroquois for many years. They provide us wireless bandwidth, cellular boosters for our plants and dial tone. The products/services are rock solid and their people are a joy to work. We’ve challenged them to provide services in difficult geographic locations and they deliver. Director of Information Technology, Iroquois Industries Inc.

Rebecca Rinke: Jennifer DeVeraSales Operations Specialist - She went over and beyond with customer service !!! been a customer for a while and still values us! She is amazing and patient - Blue Water Trucking Romeo MI 01-30-2023

Cameron Stahl: Metro Wireless has been amazing to work with. They are quick to respond to questions and provide great customer service. Jennifer assisted with onboarding one of our clients and made the entire process extremely easy.

Jade Never: Metro is a fantastic business Internet provider and great to work with. Jennifer always takes care of my needs. Highly recommended.

Michelle Martin: Positive:Professionalism,Quality,ValueGreat Service, Great Product line, Terrific Sales Team, Wonderful Installers and Fabulous IT Support!Metro Wireless is a great company to work for.

Tabatha Woods: Great Internet service for our small business! Special thanks to Michelle who always answers the phone when we have questions, no robots!

Claudia Goszczynski: I have had the pleasure of working with Michelle on numerous occasions and she is amazing. Professionalism and customer service could not be better.

Hans Stava: Michele Martin is great!!

Jan Bradley: Thank you Michelle! All my questions were answered immediately. She was so easy to talk with:)

Cherry Poulos: Fantastic company, and Michelle is absolutely wonderful to speak with on the phone.

Scott Martin: Positive:Professionalism,Quality,Responsiveness,ValueWas very professional, and very responsive. Spoke with Michelle on the phone and was able to get billing questions answered quickly.

Noelle NOWAKOWSKI: Had a good experience talking with Michelle on the phone. Positive experience!

Appointments Appointments: Michelle is the best! Whenever I need her help, she is there on the spot! Metro is a great company to work along side of :)

Rod Knutson: Great company to work for. family atmosphere, and as an installer I KNOW how good the service is.

Tamara Balakian: Rod Knutson and Jeffrey Schmits from Metrowireless did a fantastic job installing our new location internet access points. They took the time to figure out the best LOS and system for us and were prompt, professional and fast.

David Zigila: Great service!

Megan Adkins: If you like companies that lie and offer you a $300 pre-paid card for switching services, if you like your service going in and out all day long, if you like rude customer service then this company is for you! Everyone who doesn't like those things stay away! Customer is beyond rude and you have to call them A LOT almost daily! Because you lose service multiple times a day! They are offering you a promotion to switch over to them for a $300 pre-paid visa card after 90 days of service and paying on time, well friends that is a LIE! After 90 days of being ontime they did not honor it and ran around in circles making excuses! Do yourself a favor and just walk away, do not think about doing business with them.

Renee Gismondi: Made 3 installation appointments...still no service. First tech said I needed to schedule professional install. Schedule it and no show. Third appointment, tech contacted me an hour before the scheduled time while I was at work, he said okay when I explained this and that he would be there at my scheduled time...no show. Spent hours on the phone with customer service to no avail.

Patty Justice: We were told by wow that we could return their equipment in person at this location. The lobby was still closed due to covid restrictions and we had to put the equipment in the drop box.Today we received a bill from WOW for $204...for equipmentI don't think so. 🤔

Betsy McCrystal: Cancelled service due to high rates and increasing rates. Little or no customer service. Wait times ridiculous! Requested return equipment box at time of cancellation. No box for a month but did receive a BILL that was somewhat of a threat about collection agency for unpaid equipment charges! 225.00 for Telephone Modem and 169.00 for WOW!tv+box. Called customer service and after a very long wait ( not unusual) could barely understand the representative. Only 2 drop off area in the entire state of Michigan. Thank goodness I looked at the google maps because the drop center closest to me looks as if it’s closed. Hoping box comes in mail as I requested for the second time. Shady business for sure. Happy now with Spectrum

Rescue Nut: Been with you 11plus years tried changing my pay method over 3 & half hours phone, website & live chat with no success. Guess I'm going to another company UPDATE: they got my payment method switched over before I had a chance to call around other internet company's. So problem solved for now so I'll move up to 2 stars

Anthony DiCicco: Wow! is this bad. Been on hold for a lifetime!

Geno Franzoni: By far worst service I've ever received and the salesman who came to my house Vincenzo Marino is a liar flat out! Was told liea and Boone wants to help, accomodate, or even try to help fix it I immediately went back to XFINITY!!!! WOW IS SOMETHING I WOULD NOT TELL ANYONE TO GET AT ANYTIME AT ALL

Michael Atherton: I’m not a wow customer. One of their installers removed a fake locked padlock from my gate and entered my yard without permission. Used my trash cans. I don’t have wow. No poles or utilities on my property. No door knocking and never said anything to my wife as she was leaving the house. My cameras caught him. My 2 older kids were home. Why was he in my yard? I want him fired. If I was home I would have let him meet my 2 dogs.

Jodi Watkins: DEFRAUDING OF SOLDIERS SERVING IN COMBAT ZONES - Unable to resolve an issue of returning equipment for 2+ months so WOW can still charge my card.

Holly: I have been trying to cancel my account with WOW since February, when thankfully moved to a location that we could get internet with a reputable company. I was told that 5-7 days after the billing cycle (March 10th), I would receive a box in the mail at my new address to send the equipment back. I finally got an email that there would be a box sent to me mid April- but not after they charged me for their equipment. Shockingly, they sent the box to the old address. I called 2 different times trying to get a box to return the equipment each time, they said “it will be in the mail in 3-5 business days and never came. I contacted Wow again and was able to speak with a manager - after waiting on hold for 40 minutes and dealing with an awful woman that didn’t want to let me speak with a manager because “she could help me;” we scheduled a technician to come out to the new address to pick the equipment up. THEY SENT THE TECHNICIAN TO THE OLD ADDRESS OVER AN HOUR AWAY. It is now May 1st and I am at a loss on what to do. My auto pay with them was never canceled, I’ve been told that they cannot refund my money for the internet bills they took out of the account because the account was not actually closed until April- although I received emails all of February and March to “come back” & “they’re sorry to see us go.” They cannot refund my equipment until they receive my equipment and if they get it back it will be 4+ weeks. This company is truly awful. They cannot complete even the most minuscule of tasks. I was married and had my last name changed almost a year ago and that has still not been updated. DO ANYTHING YOU CAN TO AVOID SERVICE WITH WOW.

William Thomas: Good service

Brian Forinash: Returned modem immediately using the shipping label WOW provided and they sent me a $200+ bill for not returning equipment a month later.

hayder asadi: It was very good service

Randal McDowell: I'm only getting half the speed I'm paying for, and I'm paying more than what I'm supposed to for it. The prices they advertise online don't include their $1 extra charge, and can only be achieved if you have auto payment (though enrolling in autopay doesn't actually lower the price, just makes it so you don't see you're getting stuck with the higher price.

Mr. Yaffai: Trash service

Foyez ahmed: Just disgusting!

Steph: Wow! Terrible service! We cancelled service a couple weeks ago. I called to cancel my service and they said they would send me a box so I can return their old equipment that I had. They told me it would take 7-10 business days. Today I received a bill… so I called them and she said did you fill out the return form. I said what return form? Apparently, the person I spoke to weeks ago doesn’t know how to do their job and forget to start a return form. Wow! You guys are a class act!

John Bolin: I called wow about one of their HD boxes not working they tried a signal didn’t work I couldn’t bring the box in for exchange they had to send a tech out to do the exchange I was assured there’d be no charge for this got my bill charged $65 service call talk about dishonesty then wouldn’t reverse their charge service and everything about WOW is anything but WOW

Youa Xiong: Wish I could give 0 star. Poor internet! I have to pay $70 every month for nothing my kids can’t even watch their cocomelon!!!

Joe Sabo: Horrible service at every level

salar mi: If you want to waste your time come to this store . Nothing but scam

J.M. Lee: I absolutely hate this company. They takes advantage of its paying customer. Can't wait for one of the satellite companies to come online. So I and a lot of other customers can leave this awful company.

John Warner: I did a Comcast move/install on 1/19/23 for cable tv (3 boxes), internet and home phone. The Tech said he couldn't install a cable line in the family room I wanted run from the attic down the outside of the wall to the tv. He suggested going with a wireless cable box. I decided to go with 3 wireless boxes but tech didn't have those in his truck. I took the 3 new wired boxes to the Xfinity store to swap for 3 wireless boxes. Nick Alarcon, Sales Consultant, did the swap for me and answered several of my questions. He also gave me his business card with his cell phone number, in case I had more questions.

LanceCarol Calendar: After many frustrating phone calls to Xfinity/Comcast I decided to go to a store. I didn't wait long for Fred, from this location, to assist! #Blownaway by his professionalism, courtesy and EFFECTIVENESS! I had questions about every service - modems, channels, mobile phone, security, etc. Not only were the answers understandable I was able to reduce my bill by over $50 a month! I HIGHLY RECOMMEND this Xfinity location to anyone frustrated with their Internet and Streaming Services!!!

Juanita McKeever: Ronald was very helpful and patient with explaining the service for cable and internet. Showing me how the DVR portion works and assuring me I would be able to get service on both floors of my townhouse.

Dave William Boni: This store is remarkable. They are fast, reliable and amazingly helpful. Thank you Xfinity

Jessica Hoover: VERY HELPFUL

john: Had to wait a little while, wanted to shave some money off my bill. Friendly helpful fast and didn't try to talk me into buying other stuff and help me shave $200 off my bill which is a lot of money so thanks a lot guys

Tosha Johnson: This is my first time in the Xfinity store. Max is the young man that helped me with signing up for The Mobile Family Plan. Max worked quickly and is very knowledgeable of what he's doing. Max got me the best deals and understood the value of saving. If you go in, check Max out. He will take care of You! Thank you Max. I will be back.

Grace Hill: This location was fantastic. The employee who waited on me helped with our new phone purchase, changing our billing over to the new information, and answered all of my questions regarding returning equipment from a recent move. She was polite, professional, and extremely helpful. I do recommend this location.

Curtis: Was here only to return something, was very fast, staff was friendly.

Amanda Rose: No lines usually and have always been able to help me out

Theresa Petree: We were there to return a piece of equipment, very little wait and the staff was pleasant

Chris P: Worst management on duty I asked for helped several times about my services he kept bypassing me to another agent when I asked specifically to speak to him directly! Will never come to this place for services

Jamy Geill: Absolutely affordable customer service and outrageous rates

Jodi Urbas: They helped with everything and then some. friendly staff to the max

Stewart Artist Management: Brandon is amazing to work with here. Can't say enough about how helpful he is. The company should be proud to have representatives like this behind their counter.

L Fortune: Kim And one of the female managers( Black lady) I can't remember her name I think it was Lena, They were EXTREMLY nice! very patient. very polite. They are the only reason why I am staying with Xfinity. I had been having issue with Xfinity for a month now. They were able to help me and did it with a smile. Even stayed late to help. THAT IS AMAZING COSTUMER SERVICE! SO GIVE THEM A RAISE or a BONUS bc they saved Xfinity from losing a few costumers.

Diana Bracknell: Max was awesome!

traumadumps: Returned equipment here last month, still being charged for failing to return equipment. When I called customer service they have no info about me returning equipment. BS!

raye phillips: Critical:Professionalism,Quality,Value

Nicholas Warunek: Critical:Quality

Liz Anderson: Critical:Quality,Value

Matt Stark: Exceptional quality and customer service on a statewide scale. The Michigan State Education Network looks forward to continued future partnership with Managed Way.

Jamie Mickey: Very knowledgeable, great staff, impressive prices

pat pat: Great company and good people! I've worked closely with ManagedWay for the past seven years and have seen, first-hand, their absolute dedication to customer service. I've also been impressed by ManagedWay's continued investment in its network, services and new partnerships while continually bringing additional benefits to their customers.

Brad Farris: Great company with professional staff and outstanding customer service! Impressive facilities and redundancy.

Steve Liberman: ManagedWay is a great company to deal with and provides great services!

Dominic Serra: Great carrier neutral colo located in Troy, MI. Solid redundant power facilities and cooling. They have a very high availability for services. Highly recommended.

Fred Lusky: We have had great experiences with managed way. Been there for years and don’t plan on going anywhere. Professional and always helpful.

Joanna Serra: Very pleased with the 24/7 support our company has received.

Audra Coleman: Awful company to their employees!! They are very disposable according to the CEO & COO!

William Novak: Great guys and fast communication

Christopher Williams: Loving my Waveform experience. The customer service is top notch across the board. Every employee seems genuinely interested in providing me with an A+ experience. Connectivity is fantastic! The one time I had downtime they were very quick to respond, even at midnight.. I'll definitely be a lifelong customer.

Evan S: I've only been collocating here for a few months, nor do I generally write reviews for any product or service, but a minor emergency with my equipment yesterday and the service I received in response was so surprisingly professional and helpful I thought I should give them a good review. I submitted a problem ticket, they got back to me quickly, we set up an appointment and I got in later that day to work on my server. They greeted me with courtesy and the demeanor of men who know what they're doing. The technician who brought me to my equipment stayed with me the whole time to make sure I had everything I could possibly need, though now that I think about it that was probably for security purposes as well. Bottom line is that they made it clear that they wanted me to be able to do what I had to do with as little trouble as possible.In addition, I have never had any problems with their services, so much so I forgot I was collocating (I used to keep my servers at home, got a little expensive). Which brings me to my final point: for the quality of service I've received, I think you would be hard pressed to find any data center of this caliber for their pricing.

Christopher LaDuke: The facility is good. The connectivity is also pretty good. The owners/staff are serious geeks/engineers who take their trade seriously and have been doing it for awhile. They don't brag about being the shiniest. However they do hang their hat on value, which was important to us as we were a startup but needed room to grow. I did have a power problem at 11:00 PM and the staff was quick to respond.

Michael DeLigny: Been running a couple mining rigs there for a couple of months and they have been fine. While I don't think they have a huge employee staff (who needs one here) they have always responded quickly and have been respectful all the time. I can always do a follow up review later on, after I've spent more time with them. Go for it.

Ben Harel: I have used Waveform for 4 years. Never had any downtime. Always A+ in customer service. Very accommodating. This operation is run by people that care very much about there customers. I have worked with other colocation services. Waveform is simply unbeatable.

joseph lancaster: Great prices and services, not just for the area but for any company looking for reliable data center services.

Jeff Hungerford: Cheap and reliable; I've had a box colocated with them for over 5 years.The very few network problems I have seen over the years have all been handled quickly.I have never needed urgent access to my hardware, but the few times I've had to swap out a failed redundant part, I've had no problem with making an appointment to do the swap.

Nicholas Barraco: We have hosted our service with these guys for a few months. I am thinking off switching to someone else fairly soon. The thee man operation makes it very difficult to get a hold of someone when the line goes down. Not that we have had a problem with that.If you do not pay you bill your services will be shut off..... I understand this. I don't work for free either. But when the bill arrives the day it is due, or past due, its not fair. Because your server will be shut off.It is very difficult to get a hold of someone by phone. You have to submit email tickets. Which can be a big pain if you don't have your account information.Other than billing. Fairly reliable as fare as link goes.

Jim Mitte: I have been a datacenter/colocation customer of Waveform Technologies for over 10 years. They provide great service for a very reasonable price. This is a company run by engineers, not marketing people. Their first priority is uptime and redundancy, not marketing fluff. I would most certainly recommend Waveform to anyone looking for a highly redundant, value-provided datacenter.