Best Xfinity Warren Near Me

salar mi: If you want to waste your time come to this store . Nothing but scam

J.M. Lee: I absolutely hate this company. They takes advantage of its paying customer. Can't wait for one of the satellite companies to come online. So I and a lot of other customers can leave this awful company.

John Warner: I did a Comcast move/install on 1/19/23 for cable tv (3 boxes), internet and home phone. The Tech said he couldn't install a cable line in the family room I wanted run from the attic down the outside of the wall to the tv. He suggested going with a wireless cable box. I decided to go with 3 wireless boxes but tech didn't have those in his truck. I took the 3 new wired boxes to the Xfinity store to swap for 3 wireless boxes. Nick Alarcon, Sales Consultant, did the swap for me and answered several of my questions. He also gave me his business card with his cell phone number, in case I had more questions.

LanceCarol Calendar: After many frustrating phone calls to Xfinity/Comcast I decided to go to a store. I didn't wait long for Fred, from this location, to assist! #Blownaway by his professionalism, courtesy and EFFECTIVENESS! I had questions about every service - modems, channels, mobile phone, security, etc. Not only were the answers understandable I was able to reduce my bill by over $50 a month! I HIGHLY RECOMMEND this Xfinity location to anyone frustrated with their Internet and Streaming Services!!!

Juanita McKeever: Ronald was very helpful and patient with explaining the service for cable and internet. Showing me how the DVR portion works and assuring me I would be able to get service on both floors of my townhouse.

Dave William Boni: This store is remarkable. They are fast, reliable and amazingly helpful. Thank you Xfinity

Jessica Hoover: VERY HELPFUL

john: Had to wait a little while, wanted to shave some money off my bill. Friendly helpful fast and didn't try to talk me into buying other stuff and help me shave $200 off my bill which is a lot of money so thanks a lot guys

Tosha Johnson: This is my first time in the Xfinity store. Max is the young man that helped me with signing up for The Mobile Family Plan. Max worked quickly and is very knowledgeable of what he's doing. Max got me the best deals and understood the value of saving. If you go in, check Max out. He will take care of You! Thank you Max. I will be back.

Grace Hill: This location was fantastic. The employee who waited on me helped with our new phone purchase, changing our billing over to the new information, and answered all of my questions regarding returning equipment from a recent move. She was polite, professional, and extremely helpful. I do recommend this location.

Curtis: Was here only to return something, was very fast, staff was friendly.

Amanda Rose: No lines usually and have always been able to help me out

Theresa Petree: We were there to return a piece of equipment, very little wait and the staff was pleasant

Chris P: Worst management on duty I asked for helped several times about my services he kept bypassing me to another agent when I asked specifically to speak to him directly! Will never come to this place for services

Jamy Geill: Absolutely affordable customer service and outrageous rates

Jodi Urbas: They helped with everything and then some. friendly staff to the max

Stewart Artist Management: Brandon is amazing to work with here. Can't say enough about how helpful he is. The company should be proud to have representatives like this behind their counter.

L Fortune: Kim And one of the female managers( Black lady) I can't remember her name I think it was Lena, They were EXTREMLY nice! very patient. very polite. They are the only reason why I am staying with Xfinity. I had been having issue with Xfinity for a month now. They were able to help me and did it with a smile. Even stayed late to help. THAT IS AMAZING COSTUMER SERVICE! SO GIVE THEM A RAISE or a BONUS bc they saved Xfinity from losing a few costumers.

Diana Bracknell: Max was awesome!

traumadumps: Returned equipment here last month, still being charged for failing to return equipment. When I called customer service they have no info about me returning equipment. BS!

Michael Pugh: Worst CUSTOMER SERVICE EVER, YOU CANT GET IN THE DARN DOOR SOMEBODY HOLLER FROM THE COUNTER WANT TO HAVE YOU SHOUT YOUR. BUSINESS ACROSS, WHATS THE HURRY LET A CUSTOMER COME INTO before THEY ARE RUDE, THEN YELLED AT ME CALLED OLD MAN,. I WILL NEVER RETURN TO WARREN XFINITY, UNTRained not professional,, STAY OUT GO ELSE WHERE

Kaitlin Bedro: Brought back a mobile phone xfinity mailed me for no apparent reason. Refused to take it without charging an arbitrary $35, refused to waive the fee, refused to call customer service when I told them I get nowhere on the phone trying to get this back to them. Trying to do the company a favor by returning a piece of tech they mistakenly sent for me, get penalized for it. They acted like I was talking about receiving the device from a separate company. Obnoxious.

Mic. E: I’ve had xfinity wires down in my back yard for five days now. Xfinity offers NO WAY to contact a HUMAN customer service representative via phone. And at this point it is an emergency for me, my pets, and children

Hollyrock90: Even though they weren't able to solve my problem, the staff at this location was very friendly and helpful and pointed me to the perfect location to solve it

mostafa almahasneh: I came their to return some equipment which I don’t needThe girl suppose to return those equipmentShe did and she also disconnected my serviceI went home all of sudden no internet connectionI called the customer service they said was disconnected through our storeI said I never asked them to terminate my serviceI logged in to my accountI seen the bill went up 15 dollars extraIf I want my service backUnfortunately wasn’t my faultIt’s store employees problem since they don’t know how to return the equipmentNow no internet serviceTerrible serviceTerrible teamI shouldn’t be treated like thatI have been with Xfinity 9 yearsAll of sudden terminated my account

Allen: Nice!

Elijah Burnett: I went in the store to get my daughter's phone fixed and the workers were very professional was out of there in 20 minutes! I got more help in store then over the phone!

Ken Hall: Quick and easy

patricia mason: Worst customer service ever don't go to the store

Aroha Rodrigues: Fast and efficient service at the store. The young man at the counter was very helpful.

Eric K: This company does not know what customer service is.

Sue Degiorgio: Couldn't even figure out how to trade in a phone. Total waste of time. Went to another xfinity store and they did it no problem.

Terrie Stites: The people that work for this company now act like they are doing you a favor by only charging 169 a month for something you used to get for free!!

Gustavo Faria: Great customer care. Very empathetic and diligent. I would very much recommend Xfinity especially the store located at 35745 Warren Rd, Westland, MI 48185. Eric, great manager. 👍

Ty wi: Customer service horrible, I was in the store for 20 min and Was not greeted 2 employees was have a nice lengthy conversation and ignored me Then they both walked to the back and another employee came out started cleaning and still was not greeted,PLEASE DON'T GO TO THIS STORE

jalen kaigler: I just want to come in, pick up what i already bought and leave!! Why try to sell me more stuff. It's ridiculous.

Mousa Kabbani: I have never been so inconvenienced by a company in my life! Considering that many people work from home an internet connection is of extreme importance. I went to return a flex box that I wasn’t using at this branch and the worker there assumed I wanted my entire service turned off!! Then after spending hours on the phone it was back on but kept dropping every 2 days. I am switching to a different provider and never looking back. Goodbye and good riddance Xfinity!

Christina Elliott: Best customer service ever! Diamond worked with me and got me what I needed right away. She was the kindest employee I've met there. The manager was amazing too, but I can't remember his name. I highly recommend Xfinity and I won't go to any other locations. Thank you Diamond!!

jackie reaume: Simply wanted to turn off cable, turn in boxes but keep internet. After a long wait for customer service (no one else but me in line) and waiting forever for him to tap away on his computer, nothing accomplished. I still have to call xfinity to turn off. Absolutely stupid. Spectrum was able to do this in minutes at a store in a little town up north. Not a big metro store.

William Westerveld II: I am not happy with the service I was given. My son and I went to the store the first day and we were told that the safe was locked and I would have to come back on Sunday after 12 o'clock. We did just that. When we arrived, we were told that they were out of all phones except Apple Phones. The man knew 100% that we were there the day before for a Samsung phone. The manager told me they had been out of those phones for more than a week. A waste of time!!

Amenah Alfayyadh: Comcast is great.

Frank NYC: My experience is with Comcast in general, not this store. Comcast uses subcontractors, and we have hand a problem for a few months created by a tech who took the liberty of cutting and disconnecting our home phone cabling leaving us with only one of six jacks working. So far, we are waiting 6 weeks for some one to fix the problem. Comcast does not take responsibility for its subcontractors, and left it up to us to resolve the problem. Comcast supervisors NEVER return telephone calls and provide statuses. Basically, the service is fine until there is a problem and you need to escalate an issue. Comcast has the tendency to make changes without testing them first. They made a change to their network last year that brought down over 500,000 customers and customer service claimed ignorance to any issues. Their apps are buggy, and each update breaks working features. They need to do less offshore support and get resources that know what they are doing.

allday work: Nice

Steve Mcnally: The people that work there are really nice and they take care of whatever problem you have

Tonika Williams: Everything was organized and followed safety guidelines

EternalShinyandChrome: Be careful what you ask for. They like SURPRISES.

Chris Michalec: Its listed as a service center and on the window it reads that this location is for corporate offices. So do not go here for any services, period!

Melanie Schwab: Positive:Quality

She T: Worst cable company ever. Totally rip off.

Jacob Hiser: Comcast has to be the worst company to deal with, period. Their rates constantly increase, their service is beyond terrible and customer service is more frustrating than the outages. If there were any other choice for internet, I’d go with them. Comcast should be investigated by the BBB.

William May: Very helpful and pleasent.

Dion Cromartie: Prices just keep going up...

Joshua Wilkerson: Everyone was pretty nice

Latrice Hobbs: I have the biggest package from Comcast they don’t even have investigation discovery channel we channel n lots more I am turning my boxes in today I went to att they have all channels I want ..

fudgeknuckle: This terrible monopoly has no problem with lying to you, can’t complete an install in fewer than 3 attempts, the service does not work consistently, the customer service always make you listen to a sales pitch, and they hide fees every chance you get. If you work here, rejoin humanity by burning it down.

Neal Sinacola: Knowledgeable and courteous staff

Kautondra Rule: Great place to work, great people

Kassem Almattar: 👍

Dann parker: This building the representatives will not honor any deals made with representatives for Xfinity Comcast over the phone. After placing an order on the phone coming in to pick up your equipment be prepared to pay at least 10 to $15 more money than you were told because they will tack on service fees for no reason whatsoever.

Kelly Durham: Xfinity All The Way!

reana Brown: Horrible customer service, waited 20 minutes for help and was ignored when THE STORE WAS EMPTY, manager was in house shoes and seen us waiting AND DID NOTHING, manager and employees need customer service training or something

Jimmy Z (Jimmy): I went to store to transfer my phone service but they told me i have to get them account number i call customer service but I don't know what to say they was putting loud music and the guy with big bear he saw i have little dog and said pet not allowed here?! Is this true. Any way i will try different location this place rude and bad experience. Sorry.

Ben Schnose: We've come here a couple times for various reasons. The staff are friendly and easy to work with, the only problem is trying to get their attention sometimes.

Sue Steyskal: I have had nothing but great experience s at this Xfinity store. They are friendly, quick service with a smile and up to this point, fixed whatever problems I had in a quick manner!

Sam Kurdy: Floor was dirty, never going here again!

Preston Cheap BT headphones test guy: This store gets more and more ghetto by the minute.The staff is horrible.

Joseph Goodman: Not open during hours posted

Raliegh Green: Very nice customer service

Frederick McCauley: Great

Gabriel Johnson: They were nice but the young service rep couldn't give me the full xfinity set up because they didn't have A ethernet cord I had to borrow one from a friend also she forgot to give me the 4k streaming box which is free with my service. Overall I'm happy with the wifi speed its just I didn't get everything I paid for And what was advertised lm a little disappointed

Hunnitgrand: Shacira was fantastic

Irma gricehardin: Shacira was great .Keep it up.

Chelle S: Trey was amazing helped me fast so I wouldn't have to wait in the long line

Debroyia Greenlaw: Trey customer service is one of a kindI pay my bill in-store now

Charlotte Hester: Please do NOT! Go here to pay a mobile bill! I went in on September 10th to put 200 on my phone bill. The lady ask for my phone number took my 200 then I left. Two weeks later I get a notification my phone bill is past due! So I called the number and they said this store put it towards my internet bill which I don’t owe a bill!!!! So I went back into the store they gave me the run around for a hour before I had to go back to work! We ask for the store manager he never came out to address us just sent a message to let us know he was sending a email out. They told me to call a 1800 number to no avail. So today again I go into the store I ask for a manager, the sane guy says he is the manager now… ok… so I ask for a manager name over him he refused. Instead he said we can’t refund you, because u left ! Sir I left because your manager had me waiting for a hour never seen him never came out the back to address the issue! So he refused to give me a card he refuse to give me Woodward store number he was real nasty. Nothing but kids working in here. I am literally making a police report and then taking them to court for suffering and time!!!! U have the receipt as well. It was there mistake and I treat me like trash!!!!! Over my money

Jay Jay Hum: Best service with Trey

Lacey Johnson-Mason: Can't get much better working with Trey

Nancy's Nook: Trey is amazing and great customer service

DaJuan Caleb: Trey is the best

Melody Kobeski: Awesome customer service with Trey

Leen Mallory: The Kiosk was quick and easy. People in the store were pleasant and friendly

Jeri Streety: Easy in, easy out.

Todd Johnson: I went there last week and the young man helped me out very excellent to transfer my Verizon phones over to Xfinity phones. We had a little trouble with with Verizon but we got it through.

Roger Jackson: The people was very nice

Daryl Porter: Promises promises never true

Loni Boss: Good service, clean

Cuong N: Comcast deals are a joke. They expire in 12 months so they can hike up their prices and make higher priced promos. I left for ATT Fiber for a similar price that won't change.

Michael D. Williams: I have come back to this store for a $47.65 refund, TWICE!! I have been patient, sitting INSIDE the store for 55 mins!! I left. Came back a week later. Still sitting for 30 mins!!! They are having the hardest time refunding my money that took them 4 seconds to take. I have the receipt, I have my ID. What’s the problem????????

Her Thoughts: I wanted to start by say the entire experience was not bad at all but when I walked in the store there was three ladies staring at me. Not welcoming at all, nor helpful.. My actual service was rushed and overall not the best.I later returned and was properly greeted better by Lana & further assisted by Christina who both were a greet help!!! if you see this YOU GUYS ARE DOING AMAZING!! The positive and helpful attitude you guy carry goes a long way.

Jake steal: I walked in to the store extremely beautiful store trying to pay my cable will sell representative was extremely rude to me sent me to the back kiosk when there was clearly other employees that could have helped I felt extremely uncomfortable 😳 and wanted to pay my bill and get out of there asap

Aisa Gawbah: The place is nice, but the problem is that the workers are a little slow

Jonathan Winston: For me to watch television and so forth.

Tisha Doakes: Friendly and fast service!

Sarome Ward: Outstanding staff

Jamil Alrayes: The best people

Edwin BURKS: Excellent superb

George Henry: The atendance from LISA great service she very profecional

Isadora Vincent: I walked into the store looking for some assistance because my phone broke the day before (just got it a few months ago) and I was wanting help switching back to my old phone. I also was hoping to figure out a possible solution for getting a new phone so I had some questions and just wanted some general help. The lady that ended up helping me didn't seem very willing and wasn't very nice about it at all. When I tried to explain she told me to just do it at home and I got the feeling that she felt my problem wasn't big enough, especially when other people came into the store after me and were waiting and I noticed her glance over to them. I felt rushed and like she didn't actually want to help me, and I felt dumb because she acted as if I should have known what to do. I have never had my phone break like this before. She also kept saying they couldn't do anything since they don't do the repairs, but again I felt rushed and like she was trying to brush me off. I understand if the phones need to be sent in to their manufacturer, but how am I supposed to know that they can't process that stuff through their store location, especially when I have never had to deal with a broken phone before. Basically the questions I was asking her and trying to clarify, I felt like she was talking to me like I was dumb. Only gave 1 star because she did switch the sim for me, but she seemed hesitant to do it at first and then continued to make me feel dumb and not important. Even though I am a paying customer each month...

will carpenter: Thanks Maianna.

Jim Smith: From start to finish Jwan was AMAZING! I had to clear off someone's debt off of my new address and after i got home with the new equipment I realized there was no connection from the poll to the house. Time to order a technician to come out. I'm pretty sure that it was delirium from moving all day but I could not get to a live person through the automated system. I was able to text Jwan for suggestions or a non automated line, he was able to put the order in without issues and I have the technician on their way. So Jwan made the exciting stressful day of closing on a house and moving so much better.

Tanya Dillard: Great customer service

iguan: Love this place.

the denise reed principle: Easy direction, there in just 5 minutes. It took me 20 minutes to find a parking space!. The place was very crowded, but an associate greeted me within a few seconds after my arrival. My online order was ready for pickup, and I was out the door on my way back home.

Steven: Very helpful staff

Michael Curry: It's ok

Curtis ciers: Excellent service

LilLaten Biggs: im good god onn they azz

John Penley: Horrid customer service and professionalism.I'd suggest going another route. This is the type of establishment where the customer service people don't like their jobs and pretty much show it in their behavior and demeanor towards customers soon as you walk in. 🤷

Hamzeh obaid: Positive:Professionalism

Rob Manning: They were no help at all

Julianna Garber: Started and stopped service at this store. They were always friendly, quick, and respectful. Didn’t try to upset me on anything and made sure I got a deal that worked.

S J: Thank you for this location. But it needs to be one or two somewhere on the Eastside of Detroit. The employees are great and are very helpful. I go here to pay me and my grandma's bills there.

Van Gibson: Great service

Gwendolyn Bartholomew: Xfinity has employees within the company stealing your information and using your credit and debit cards. I pay with cash because they got me twice. Be careful when dealing with them. Watch your accounts.

Cassandra Glover: Very Quick Service And They're Very Knowledgeable About There Service 👍🏽

Robert Kendrick: That's what everything for Xfinity mobile and internet and cable TV

Dianne Spivey: Thought I was completing business in person, turns out nothing was done. Switching an account, Still not done, but it's near me.

Md. Abdul Muhit: Good professional services!

Monica Ramey (MZ_STRAWBERRYCREAM): Great awesome customer service they are very patient with the customer

LoConyea Watkins: Don't like the fact it's no parking and if you park in front of the store you may get hit by the train coming and going down Woodward.

Barbara Waites: Unfortunately I can’t give zero stars. I went to the store to return a box from an old account. The representative canceled all my services on my new account which had me on the phone with Xfinity for over two hours on top of getting a technician that has to come out now because of a simple error, the main thing she kept asking before she would even give me my receipt was to give her a 10 star review.

Uday Khetani: Very rude and unprofessional people.

Ibrahim Aljobury: Not even one star got here at 6:11 pm n they closed

Lissy Lyons: Very very horrible service ruined my day just being told we have to wait another 3 days on top of the 4 we already waited just for some internet never have I had such awful service

Ali Asad: The worst customer service

Tiny: Hailey was hands down the best!! She is so nice, efficient and knowledgeable!! Tia Butler approves this message 👏 👌

Robert Kendrick: They have pretty much everything I had needed and wanted for my internet and TV

Adam Alsarori: Don’t ever think to tranfer to x finity it’s really careless company the charge more than your bill and u dont even find someone to talk to , i called everyday for an hour . I will cancel my service with them and i will do my best to sue them about all the inconvenience and time i lose with them

Shantia Spencer: Xfinity has the worse customer service it is terrible you are unable to speak to a supervisor the customer service is rude and don't help and they hang up on you I need the number to corporate

Gloria Jenkins: I had a appointment with Xfinity At 11am. Arrived at location. Ms. L. was very helpful.She was able to solve my problem.

Jane Smith: Worst store in existence. Stay as far away as you can unless you want to be sucked in by a blackhole of endless circles of customer representatives, poor quality assistance, and slowly feeling like you're going insane. The security tech tried to molest me in my own home. Xfinity paid me $300 to stay with them after they failed to deliver my $50 gift card with a promo. I've had it with this company. Their service isn't even that great. They overcharge for unlimited and you don't even get unlimited. Basically if you want to be screwed over after every turn possible, get xfinity. You want to fix your phone with insurance ? Forget about it. Customer service is impossible for them.

Azat Yassin: Only the girls working in that place the boys Are hiding in the back thank u alexa for ur help

Mohamed saleh: Great service.

RIYADH MAGRAD: They good

keila Hollingsworth: The young lady that help me at the Dearborn store was awesome thanks again for all your help 🤩

Arturo Garcia: Lena help me get everything set up on my phone

Rob B: This store and it's workers is tolal chaos and madness. I don't think anyone there knows what's going on. I don't know if cooperate head quarters knows what a mess this place is. And they shameful way they ask customers to give them a great review for bad service. God awful

Maria Negrete: I've had my service a bit over a month and I have been so upset with the service I get that I wish I never signed up for it. It has been nothing more than a problem for me. The representative that I initially spoke with was very kind.

Caroline Harris: My only complaint with the service is the automated system...what is the purpose of calling if you can't speak to anyone...Comcast customer service is no longer an option as you all are using a customer automated service..I'm in agreement with other customers and believe the cost of the service is extremely high especially when there is never anyone around to take on the phone...you should stop advertising customer service options as you don't have any customer service team members...I should always be able to speak to a live person unless you don't offer customer service and at this time this is not something you offer. Comcast/Xfinity correct the customer service option or advise your customer that you don't have that option only an automated service with predetermined options that you can proceed on. This way when customers call they already know they won't have an option to speak to a person.

Deb Tackett: I'd appreciate it if you would stop racially targeting my family and purposefully taking down our services that we pay way too much for. I'd also appreciate it if you would stop taking my services down right after we Pay the bill just to punish us for existing. Also if you're gonna keep poking the bear I'm gonna come up there and it's not gonna be pretty. Please go back to your own country. Ours has enough shady ignorance.

Perry: Cheers to DeAndré! I came in today to resolve a few things and left very happy. Thank you for all of your help and answers to some other questions I had. Great service. Well done! 👏👏👏👏

Arneada Turner: Technology has really changedKnowledge is very powerful 😆

Kim Arnett: Krissy was great with helping us out. Went in to figure out why cable was having issues. She suggested checking modem speed. Needed new modem. We then saw a deal on phones. She told us we could add phones to our plan and get a discount. Had trouble with Verizon switching over but Krissy got it straightened out. A week later we noticed that the bill never decreased like she said. Went back and another associate told us we had wrong plan and no way to fix it! What! Never would have switched if I wasn't getting the discount.

susan howes: Friendly and helpful.

Amber Jones: Love it! Makes paying your bill easy with the kiosk

Renee Tavaluc: Easy people to work with!

Georgia MICHAELSEN: Marvin has the best customer service ever. He took care of me and my son.

Sandra Martinez: WONDERFUL!! THIS PLACE IS GREAT.And again!!

Iris Shaffer: Rick was incredibly kind and helpful. He got me in and out of this location with a new modem and new service within 15 minutes. (I would go in over calling any day.)

Muhammad Imran Safdar: Everyone is very helpful and technical. Fast service, love this store.

Nik Basford: Comcast phone support messed everything up but this store was able to help me fix everything and get my bill situated in like 15 minutes. Very helpful and easier than dealing with phone support

Michael Loene: I'm satisfie with you guys. Thanks

Benjimin Donnelly: The staff was super nice but I wasn't able to resolve my issues.

Jenna Mosser: Krissy was the best match in the store for me. Patient, kind, and turned my phone situation around for the better. I highly recommend working with her. Thank you, Krissy!

Sandeep Pamarthy: Big and looks great

Bhuvan raj: Sales representative are so negligent and they don’t even solve issues raised on billing and offer once the product is sold - During purchasing they say something and sell but billing has something - when I tried to check with customer care they tell they can’t help and I need to pay what it is - is this how Xfinity deals ?I would rather give no star

Trish Guarino: Power outage fried my cable box because I didn't unplug it.Tried online help--no help.Made an appointment, took old box to store and in and out in 10 minutes!!!Thank you Daryl!!

Amanda Rose: Very helpful staff, able to get everything I needed accomplished

John Tumminello: Darroll was great help me lower my bill and got new equipment

Pamela Ann: In and out very quickly

James Brown: They didn't even have a new coaxial cable for my internet box

theplayerline justgameing99: Very nice experience very good customer service there is a nice and friendly atmosphere.First time there.😇😇😇😇

Michele Rhodes: Stopped in to get my new modem for internet for my new place and they were so nice and helpful. They had everything i needed and even helped me with my phone and I wasn't' even there for it. If ever I have an issue, I would go back to this store for sure!!

Steve steve: All of the employees are always helpful Rico was great

Kelly Hicks: Paying for channels will end by next year, all you have to do is get a firestick and the internet, if you pay over a hundred dollars a month they got you by the balls!!!😎

26 rosey: It is my first time with Xfinity and the store representatives are great there! I especially love the man that always greets me. The representative that waited on me, Mike, was very professional and explained everything in detail to me!! I also appreciated the worker that sat in the back (I never got a name lol) but the attitude was great as well!

Daryl Davis: There very helpful and friendly and I like going here nice and comfy 🙂

Adel D: walked in started asked if can turn on my pay as you go travel pass and to check to see if they had any hotspot available to purchase in store because I'm traveling soon and the guy looked me like I was crazy saying they have no such thing while online its available. I just feel the people in that store need to be trained a little better so they can help there customer and not lose sales. I needed up going to another store to get what I needed.

MARIA G VASQUEZ: great service

Karen Weaver: Had to end service for now. It was painless returning the equipment.

Clarenice Washington: The staff there was very helpful and explain it to me why my bill look like a car note payment thank you .

Sean Thompson: Excellent customer service wow greeted me at front door and solved my needs! I even switched over to XFINITY Mobile to save more money… Lol I didn’t know they had phones

scott: I was wrong with my first "glowing" review. I left being told that my new bill would be 179.00 all inclusive. When I got home I received an email from xfinity thanking me for being a loyal customer and letting me know that my new monthly rate would be 221.00 monthly, all inclusive. The $42 increase is much better than the original $50 increase. Yeah, sure. By the way, we now can not get on the internet and we have no Wi-Fi. We still have TV, but it freezes up and has to be rebooted every hour or so.With no internet, we cannot contact xfinty. We did call, but was repeatedly disconnected. We are not allowed to call the guys who worked on this for us at the store because they can't afford phones.So our bill went up $41 a month and we have no internet. Xfinity at its finest.

Martina Wilson: Charles at the Inkster store is very knowledgeable and helpful

William Stone: The staff is very helpful to what I was there for gave me the knowledge I needed to hook everything up and everything was a breeze 100%

Forever Fancy: 3/6/22- I called comcast because my internet service was was not working. Today was a high wind alert day. The technician tried several attempts to get my service back up and suggested that a technician should come out tomorrow. She never checked to see if there were outages in my area. Now at 9pm I'm home and my service is back. The winds died down at about 3pm. My service may have been back on earlier, who knows. But to automatically send a tech without checking every reasonable option seems like a shady way to to get more money by charging the customer for a tech visit.

Andy Rollheiser: This location allowed someone to 5 Iphone 13s with my account and my card on file. There's no direct number for this location to notify them. I will be filling a policy report as soon as I can about this. Currently in the process of getting the billing removed from my account and the phones are currently black listed through Comcast. This location needs to be investigated.

James Coleman: This location allowed someone to purchase multiple Iphones with my account and my card on file. I live on the other side of the state. There's no direct number for this location to notify them. I will be filling a policy report as soon as I can about this. Currently in the process of getting the billing removed from my account and the phones are currently black listed through Comcast.

patrick cain: Customer Service needs work.

Shelby Culpepper: Went to the store to cancel my cable and internet and return my equipment and they refused to do so and said I would need to contact xfinity by phone to do so regardless of the fact online it said you could go into the store to cancel. I told them I had witnessed others returning equipment and canceling service when I was at that store setting up my mobile phone service, and they said I was mistaken.