Best New Balance Warren Near Me

Robert M: Store was looking very clean AND the store manager took the time out of HER busy day to find the perfect pair of shoes for my wife. Good work ma’am.

Derrian Zasada: I had the best help possible finding the right shoe for me. Mario did a great job and is very knowledgeable about the shoes along with the structure and function of the foot. I felt like I was at the foot doctor x10!

Mickey Farkas: Andy and the superior staff at the Troy store were excellent in the way the helped me. I will recommend this store to all. Farkas

Mike Rogers: Friendly, helpful and knowledgeable staff in a clean store witha a solid selection.

Garth Hollis: I had an great experience today at this location. I needed to get fitted and figure out what shoe would be best for me. ANDY is very informative and accommodating. If you are considering trying new balance and would like to come to this location for a fittment, this is your place.

Tanner Abro: Very friendly and knowledgeable staff. They took the time and effort to explain what style shoe fits me best. Even assisted me with trying on all three pairs!

Roxanne Patton: Great experience in obtaining shoes with excellent arch support. Very helpful staff.

Shailee Shah: Excellent experience. I think the person who helped me, his name was Remi. 👌🏽👌🏽

David Allyn: Very knowledgeable and friendly staff.

Quinndy Desbrow: Mario was very knowledgeable and extremely helpful. Let very pleased!

Karyn Kennedy: These Folks Are Killing it in the shoe game. Customer service is ON Point. I need New Balsnce to reevaluate their women's size 12 to be a size 12 and not a 11 1/2 fitted shoe size.

Bonnie Haaseth: Extremely knowledgeable staff. Yes, these NB shoes are more expensive than the ones at department stores or supercenters, but they last LONGER. And they have a 10% discount for military personnel, both active and retired.

Sydney Frayling: Kyle at this location gave incredible service and was very knowledgeable. We are from out of town but will definitely go back to this location because of the experience we had with him!

Matthew Novak: Friendly and helpful employees

N D.: Haven't been happy with the way my shoes have been fitting lately and heard good things about New Balance and have been trying to stop in for some time. They close at 6 during the week -- which makes it almost impossible to stop in.Stopped in Saturday afternoon - 2 people on the floor with other customers. I wait - patiently, checking out the product. Another customer walks in....Salesman goes and helps the new customer within a few minutes - totally ignoring me. Other salesman sees this, after a few minutes he acknowledges it to me and tries his best to juggle me and his other customer.Needless to say, I got next to nothing accomplished and will be going elsewhere for shoes. I hope this is addressed and customers are treated more fairly in the future.

Michael Kandolf: Fantastic and patient service. Guy doing the fitting was excellent, especially good with knowing a lot about orthotics.

Nancy Morrison: Candace rocks!!! Went way out of her way for me. Very impressed.

Margie Karasinski: I had the best experience today at NB in Troy. This was the first tine in years that I had such a personal professional experience while buying shoes!! First off, I was fitted for a pair of shoes. First time inyears that has happened. I was also asked what I was looking forward in a shoe. I discovered that I’ve been buying the wrong size…😳 I wound up buying two pair of great shoes. I believe the gal’s name was Candice. I hope I’m right. She was awesome!!

Dennis Lynn: Very friendly, knowledgeable, helpful staff.

Leonard Schweitzer: Great service

D Fillinger: Always clean, always friendly, the stuff in the que is rmtoo expensive . Thank God so I don't make any of those purchases. Otherwise great as usual, and they take gently used or new in a bag of shoes for homeless ppl 🤩

MICHAEL MACIEJEWSKI: I went there and bought my friend some shoes and I can't remember what else I think this shoes wasn't a bad price she likes her boots that I bought for her I was way back in Christmas time

Suhail Kaddah: Good

Grimreaper Grimreaper: Hotttttttt sexxxyyyyyyyyyy cashier

Honeyrose50 J: If you love shoes you will love this store. Staff are very helpful and friendly. The store has good days and hours.

michelle falkowski: Found shoes and they were kind enough to call other stores for me for the right size. 😊

Christopher Brining: Love it

Margo Henderson: Excellent customer service Great selections reasonable prices 👍 👏 8

Andre Graham: Great shoes and prices

Jeannene Boyke: Store was very clean and the girl at the counter was very nice and helpful but very aggravated with DSW as a company. I received a 30.00 off 49.99 coupon. Went into the store, spent time shopping and when I got to the checkout I was told I can't use my coupon on the shoes I chose. The cashier then shows me a paper of the brands I can use it on. Never heard of any of them and most their store don't carry. Coupon is pretty misleading. DSW needs to do better.

Mohammad Ghames: They advertise for kids, but the collection was limited

Carolyn: They know their stuff. Customer service is great. Thank you 😁😁

Claude Greiner: Advertised Rockport shoes online. Went to the store and they had no selection. Wanted me to order online. Nope!

annette dooley: Love they shoes they have every color u need

kay marie: Love the new Crocs display 😁

aylinn O: Good Shoe quality,but not really comfortable, on the back of your shoes after 2 hours, I was in pain behind my feet, (btw the shoes I bought like 2 years ago).

K J: Found great shoes and a great hat.

Toi Sapp: I purchased some ASICS online in March. I only wear ASICS so it wasn’t a big deal ordering online, well I wore them for about 6 hours and I was in tremendous pain ( had to go home and change shoes). I wasn’t going to return them but my daughter reminded me that we’ve seen pretty bad shoes in clearance and I only wore them for a few hours and honestly they weren’t bad at all. So I decided to take them back and tell them exactly how long I wore them well needless to say they wouldn’t return them. The reason I’m so upset is because DSW is a million dollar company and they couldn’t eat $65. So dissatisfied with them. Although I still purchased another pair of ASICS I WILL NEVER SHOP AT THIS LOCATION AGAIN!!

Towana Nelson: Waited about 10 minutes. One cashier. Picked up shoes, wrinkled box inserts, stuffing in shoe box haphazardly placed as shoes had been tried on and put back. Messy.

Ryan Onyshkevich: Great place

PoeticallySkewed: First time at this location in a while, but everything was the same, all the associates were nice and helpful, plus I found everything that I was looking for.

Jah’sonn Mustaqeem: I don’t why I continue to shop here well today I was in the store for 30+ minutes before I had to ask security to help. And the Manager Brooks was just up there talking about her date. So I explain my frustration and asked for The corporate number only to receive a fake number this store is very unprofessional and will not be shopping there again just think I was going to spend over $400 today on the new acg Nike boots.

Sierra Tipton: Love that place..!

Alenda Cane: Crowded

Bernice Jackson: Love the store😍😍😍

katrice kinkle: Ok

Sonya Walker: Too pricey

Cece: Ghetto & rude

Ciara Brown: Very excellent customer service!

Mattalin Searcy: Great customer service. Friendly staff

Karen Robinson: Great customer service

Rashad Hall: Good deals

Krystal “Changing4The” DisMe: Im always down for kids foot locker. The prices are steeper than they use to be but i like the atmosphere....thats where i come from. I use to work at a similiar place

artase Burns: Shopping

Michael Bridges: Sales rep didn't have the items we were looking for but was very helpful directing us to another store close by.

Bishop Joseph Wilson: Good service

Daryl Lewis: Air ones baby!

Sheryl Tilles: Good sales

unkle ._buddy: Fast lil cute worker's great services

Scott Saffian: Can't think of a better place to buy shoes in the State of Michigan.

Barb Saleh: Clean, nice variety of shoes etc.

David Ray Helton: Love the selection

Karen Taylor: Very organized store good staff

Valencia Mu: The experience at foot locker was one to write for corporate and maybe a lesson in customer service could be instructed. My mom brought a pair of shoes for my daughter in which she did not like them, however she had disposed of the shoe box.Upon entering the store the young attended greeted me nicely. However once we came to the cash register another worker had a very disdain look when she could see that I didn't have the shoe box. The guy insisted that they could not refund or exchange the shoe secondary to not having the box. I explained what the receipt states and it did not mention a box and he he implied you must have the box.The female attendant stated it was common sense tonhave the box in order to return. I replied again that the receipt does not state that and would like to speak to the manager . The assistant manager even suggested I try to resell the shoes online. I thanked him and again asked for the manager.Upon the manager coming over and already being briefed of the situation he greeted me with huffs and muffs from his mouth and proceeded to pick up the shoes and slam them on the counter angrily stating he will have to zero these shoes out and he could not sell them without a box. I stood their and listened to him grumble as I just wanted my return. He proceeded with the return provided me with my money and tossed the shoes on the back counter.This experience was horrible and unfortunate when consumers spend money and are treated unkindly. I will never return to this store or another foot locker. Some of the staff acted like the shoe return was going to cause them to lose their jobs, Which I pray it didn't.Zero stars I do not recommend.

kimberlite The Diamond: Great customer service great sales

DeAnthony Smith: Dosent have much shoes anymore

Todd Ransom: Great staff

Jon E Adams II: Not aggressive, just standing around

Christina Loves Christina: I gave this store 2 stars mostly for confusion. I purchased a pair of white af1 for my daughter at kids footlocker the day before Valentine’s Day. On Valentine’s Day, she tried them on, but couldn’t fit them. I went to exchange at kids footlocker, but they didn’t have her size, they suggested I go up the hall, to this store for an exchange. When I went in the store I told the manager Mike what happened and that I needed to get my daughter foot sized and that I wanted to exchange the shoes for her correct size. She tried on two different sizes before we agreed on a size. True enough, I didn’t have my receipt and apparently I didn’t verify my account with the sales associate at kids footlocker during my initial purchase 3 days earlier, but I showed him the purchase on my card statement. The entire conversation I tell him that I just want to exchange the shoe for the right size, but he keeps mentioning the return price without the receipt which was half the price of the shoe. I left, went back to kids foot locker and they suggested I go to Champs. I went to Champs and they did the exchange with no problem. I went back to this store to tell Mike about the easy process I had at Champs and he insisted that he was going to do the same thing, but he was just telling me the price it would be to return the shoe which caused confusion because I never once asked him for a refund. I wouldn’t have her try on 2 different sizes of the same shoe and agree on a size and say “I want to return them instead.” It was a total mess.

Andreas R.: Viel Auswahl und die Mitarbeiter sind sehr freundlich.

Ken Snedegar: Small selection of shoes

Mi Redd: If you ask me, Westland mall is a hidden gem. The employees were so nice in foot locker. I will be back.

Michael Lochrie: Meh, nothing to look at. Save yourself the trip.

M S: Customer service is great here and welcoming

Judah Taylor: I was in there 3 days ago and a young man named Eric helped me find a nice pair of ball shoes he really made my experience very good he definitely needs a raise

Metta Maxwell: Good store!!!

James Kincaide: Didn't have the shoes I needed in size

Dyamond Betts: I had white Adidas shoe with the neon light pink and purple the lip was dirty and it was sold to me like that I brung the shoes back in and she tells me I can't get a refund cause it was dirty but she was going to give me a gift card or exchange what's the point in the gift card when im going to have to spend it on shoes anyway that I didn't want