Best Hospitality High School Ann Arbor Near Me

Michelle Erikson: DO NOT STAY HERE. Terrible/non-existent customer service. Loud rooms. Low quality rooms.This past weekend my husband and I stayed Saturday night. Our room on the third floor seemed fine at first, albeit dark. I soon noticed the floors were dirty and there was hair all over the two small area rugs next to the bed. The bathroom is also oddly designed in such a way that you cannot close the “salon style” doors from the inside of the bathroom (how dumb).I was looking forward to getting a good nights sleep in the comfy bed, however the room has absolutely ZERO sound proofing or insulation and there was a TV on and blasting sound LITERALLY all night long. I never really got to sleep. The TV was still blasting when housekeeping woke us up the next morning to ask when we were checking out (more on that later). We finally called down to the front desk in the middle of the night to complain about the TV noise and while they said they would contact the room, they never did. We never heard them come to the room nor the phone ring in the adjacent room. And the TV noise never stopped.To make matters worse, the next morning around 9:30am, housekeeping knocks to ask what time we are checking out. I was confused and asked to confirm that checkout was 11am and we were planning to check out by 11am and she confirmed yes, check out was 11 or 12. A 4-star hotel should not bother guests before the checkout time!When checking out I very nicely (when asked how my stay was) shared the part about the bathroom doors and loud tv with the woman and the front desk and she didn’t even apologize.I was looking forward to this iconic Ann Arbor hotel, but I certainly won’t ever be returning and I don’t recommend you stay here either.

Sheila Ritchie: Great people to work with :)

Josh Goodman: A nice hotel styled after the UM Law Library that is a short walk to campus/downtown. My room was clean, quiet, and comfortable. Wifi signal was strong in my room and conference rooms. Parking is limited to valet for $30 a day.Walkability: Very walkable to downtown and campus.

Nutri Steph: Loved the retro vibe and that they are pet friendly wow!! Just a perfect place to enjoy and rest with my little puppy she was so welcome.The view from the bedroom was awesome.I’m very happy to know this place and the friendly service and front desk people.

Elena Lioubimtseva: Excellent hotel steps from the University, tasteful decor, hip, trendy, with lots of attention to detail. A lovely place for a meeting or fun weekend with friendsRooms: 5/5|Service: 5/5|Location: 5/5 …More

Eva Hink-Lemke: Such a lovely and cosy hotel. Great beds and fantastic style of the whole interior.Little noise from the street but still could sleep well.Like to come back.

Michelle Silberstein: Noteworthy details: Justin and Kayla were extremely helpful and fast in valet! Bill, Alyssa, Lexi, Jazmine, at the Braxton were awesome at the front desk! Paris in housekeeping was great as well! Thank you all!Hotel highlights Luxury …More

Rebekah Duhaime: Pros: beautiful aesthetics, absolutely wonderful valets, and nice front desk staff.Cons: elevators shake and make loud sounds like they’re about to break, you aren’t made aware at check-in where to park if not using the valet, marks, scuffs, and stains on the walls, cheap looking plastic drop ceiling in the bathroom, dirty windows, no microwave, and scratchy sheets and blankets.

Maura S: I loved the vibe of this hotel when I looked at it online and was not disappointed. visually beautiful, and the staff was extremely helpful and accommodating. Their restaurant suggestion was fabulous and we had a beautiful night. I had an issue and Lexi the front desk manager took excellent care of us, truly outstanding customer service. Beautiful place, excellent location. The coffee shop was excellent and the bar was just stunning and such a great place to relax. overall a major treat and great location.

Carrie M Gordon: Shyiyn was one of our valets and took excellent care of our luggage and vehicle. The weather was cold and windy. So glad for warm accommodations so close to campusWalkability: Close to campus 😀Food & drinks: Enjoyed a glass of wine in the bar in the evening

jkgmoss: Great lobby for hanging out. — long library table or upholstered seating areas. Small coffee shop right in lobby. Or walking distance to Zingerman’s. Super convenient to campus.Rooms are nicely decorated — sophisticated, slightly kitschy college theme. Love the toiletry products. Comfortable mattress.

Ofer Wiser: Fits its purpose, to accomodate students that visit the UMich.Rooms: 5/5|Service: 3/5|Location: 5/5Hotel highlights Quiet …More

Matthew Larsen: Customer service is still alive. Everyone was fantastic, from the front desk to Justin our valet. Very pleasant experience.Rooms: 4/5|Service: 5/5|Location: 4/5 …More