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Shoe store
1. DSW Designer Shoe Warehouse - Ann Arbor
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· 322 reviews
3665 Washtenaw Ave, Ann Arbor, MI 48104, United States
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Detroit Fordite: Guess if you want just one shoe. This is the place for you. Be careful in the parking lot.
Todd Stoney: Great selections, but no help.
Jones Candice: Love the variety, although online has so much more
Evan Murphy: No wide sizes! Stop bigfoot discrimination!
Heidi Benson: Great selection, helpful and friendly staff!
Derek Brickley: Easy to shop; very clean and organized
angelita loyd: Well stocked and friendly service
Emily Rouse: Really great selection
Maxine Mercier: I wish they had a better selection for boys shoes. They have a different variety of shoes for everyone. However not alot for youth boys.
Justin Braun: Great selection and prices. Staff are friendly and helpful.
Trina Mecum: Everyone was friendly
Valerie Williams: Never have what I'm looking for .
Deep Singh: Good Options and Decent Service
Jumana Vasi: Really appreciate the kindness at this store. My cashier, Mcayla, took the time to call a manager so I could use a $10 reward that expired 3 days ago.
Hollyrock90: I went here with my mom to assist her in getting shoes for an upcoming concert she's singing in. The service was great I really appreciate it
BeckyWithTheGoodHair: I bought 3 pair of shoes and had to return all three pair as they were not comfortable at all I wish they would sell Hoka‘s 😫💔
Wanda Garfield: Helpful staff
buzzman 8420: Didn't have the boots or shoes my wife and I was looking for.
Sheila Dufek: Love the wide variety of shoes for the whole family
Oscar Chavarria: precise place to buy my shoes. I recommend them excellent attention and very good prices
Maurizio Bussolino: Good experience. Roxanne the store manager was awesome and did a great job with her custom service skills.Excellent staff as well, very helpful
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Shoe store
2. Mast Shoes | Ann Arbor - Ann Arbor
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· 189 reviews
2519 Jackson Ave, Ann Arbor, MI 48103, United States
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Nanci Jenkins: It never changes. At Mast Shoes you always get the most attentive sales staff. Rich was patient with my search for the right shoes for working retail, made suggestions and gave me feedback on why one might serve me better. High quality staff, fabulous shoes and a family run business!
Jodi Wallo: I had an amazing experience at Mast Shoes today! For starters, I brought an older pair of good-as-new black Naot shoes that I thought had become too big. My wonderful salesperson William, showed me that the inner sole from the Naot's is actually an orthotic & the problem is I was wearing my orthotic on top of it. Whoops! Afterward, I chose to look for a versatile pair of "brownish" shoes. I ended up choosing another pair of Naot's, a gorgeous soft leather low boot. I love them! Thank you William & Mast Shoes for a wonderful shoe buying experience!
Sura Salman: The best medical shoes help with lots of feet issues plus great customer service 👌 experience they are so friendly and experience.
Dudemeister67665: Is there a normal shoe store anywhere? Preferably one where the staff stay behind the counter instead of putting their hands all over the customers feet???
Gary Czupinski: Great customer service. Took the time to measure my feet and find what I was looking for.
Pam Robbins: I'm walking without pain in a pair of shoes that fit perfectly. Personalized service always
Karen Taylor: Great old school service . They actually measure your feet and help you with shoes. It's such nice service. High prices but very well made shoes that last awhile .
Gabi Mulder: Their website and some reviews claim that they carry a wide range of shoes in terms of size and width. Going in person, I did not find this to be true. Finding shoes that fit me is such a struggle that we drove an hour just to come here because of the claim that they carry wide width shoes. However, the selection of wide width shoes they do carry is extremely limited. I was able to try on a total of three shoes, none of which were what I came here for and only one pair fit. Overall, incredibly disappointing. Staff were nice but not helpful.ETA: the shoes I was looking for were a pair of dress boots
Julie Kanitz: Mast Shoes is the best place to buy shoes, sandals, boots & socks! Don't waste time buying shoes online that do not fit. I wasted time this year buying boots online just to return them and then shopped successfully at Mast shoes! Helpful, friendly & knowledgeable staff and a terrific selection of quality products. Visit Mast Shoes soon. Your feet will thank you!
Chris Helms: My son and I visited Mast shoes on 12/16. We were warmly greeted by Christa as we were looking for a type of boot for my son as he was involved in a horrific work accident over the summer. He was recently given the ok to start walking and his orthopedic surgeon recommended a taller shoe/boot for additional support and Mast was recommended to us. We were extremely pleased at the knowledge and helpfulness that Christs had with us. My 19 year old son was just as pleased as I was with the pair of boots that was suggested to us. Would ABSOLUTELY visit again!! Thanks Christa!!
Terry Ryan Kane: My go to store for shoes
Rebecca Emanuelsen: This is a wonderful shoe store. I have wide, flat feet that require good arch support, and Mast Shoes carries many brands that cater to this need. Also, I recently purchased a pair of fashionable waterproof boots for the winter that not only fit my wide feet but also accommodated a wider calf. I have not been able to find boots like this for years!In addition, the staff members are friendly and the service is great. They measure your feet and help fit the shoes.
Reggie & Celeste Hodges: We don't travel from North Carolina to Michigan just to buy shoes but when we visit family in Ann Arbor we always find shoes we like at Mast and are always impressed with the great customer service.
Calamity Sweezey: Employees patient, knowledgeable and easy going. Looking forward to shopping at MastShoes again. A+
Kas: My boyfriend and I stopped in for new winter boots and I also needed a pair of supportive shoes, after a foot injury. Michael was our sales associate and he was so great! He really made us feel comfortable and we could tell we were in good hands. Thank you so much, we will be back!
Jason Himebaugh: I bought a pair of boots from mast shoes and I still wear . Mast shoes are the best shoes great customer service and knowledgeable staff
Brainy Blonde: So thankful they found my wallet and ID that I lost . Excellent customer service! The shoes are all great quality as well good selection and Great sales .
Mike Reviews: Decent store, but they have a strange requirement that you must have an associate to try on shoes. Which means instead of trying things on yourself, you have to wait in the 20 minute queue for someone to be available
Linda Osburn: The best shoes with the kindest and most patient shoe techs. I will always buy my shoes crom only hwre!
Lee S: High quality footwear, and always excellent, friendly service!
VICTORIA EVANS: I can always count on them for expert advice
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Shoe store
3. Footprints Shoe Store | Downtown Main St. - Ann Arbor
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· 12 reviews
217 S Main St, Ann Arbor, MI 48104
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Moriah Bussey: I was visiting Ann Arbor and in desperate need of some waterproof shoes so stumbled into this store. I was pleasantly surprised to find exactly what I needed. I expected to go home and find the same shoes online for much cheaper and instead found that I got the best price around. The staff was great!
Lawrence Siden: Ones gotten good shoes here.
Jacqueline Sheerin: Stopped in on Saturday because my flip flops were dying and I’d been eyeing Birkenstocks for a while. The staff was able to immediately grab a pair for me in the correct size, oiled the leather for me since I was going to wear them out in the rain and tossed the box and my old flip flops for me! Very excellent service and kind staff and I love my new shoes!!
Maura Rains Charles Reinhart Realtors: I had the BEST shoe buying experience at Footprints downtown! The staff were all so helpful and friendly. My feet will be forever grateful! Thank you!
Athena Peyser-Gutierrez: We liked this store a lot the first time we went there (about six years ago) and the Birkenstock chef shoes we bought there held up for a long time. However, last time we went in the employee there was unable to help us. They didn't have the chef shoes anymore and wouldn't order them for us when we asked. We were able to get a recommendation for somewhere that turned out even better to buy them, but it was disappointing.
Billy Keener: Small selection. Clerks are incredibly helpful and its also downtown. Finally they have dansko
Kristen Henson: Excellent customer service! I called to check availability of a Birkenstock and the man on the phone was so pleasant, quick and helpful. I don’t live far but not close enough to run there to pick up the shoes quickly, but wanted to buy them locally, so they are shipping the shoes to me right away. Thanks!
Jose Roman: Amazing service and reasonable prices (they will even match online prices)!
Jill Lada: Staff were very rude when I wanted to return a pair of boots.
Voratima Orawannukul: I've shopped here the past decade. The staff had always been helpful. The shoes collections are great. They were my go-to shoes store. However, they are not the same anymore. The staff are irritable and not very helpful. They acted annoyed when I asked to get a size up, when I had only tired one size prior.
Karen Siegel: Great selection of quality shoes. Sales staff knows the shoes!
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Shoe store
4. SNIPES - Ann Arbor
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· 51 reviews
3408 Washtenaw Ave, Ann Arbor, MI 48104, United States
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bunny: Excelente lugar muy amables y muy buenas ofertas
Miss Mom: Watch your credit cards in this store. Staff and the management may steal your cards and the numbers and erase the video tape and claim they know nothing!! I can not trust this place after my credit card was stolen used here by staff or their friends and they claim they know nothing but everyone lied in my face. DO NOT I REPEAT DO NOT USE A CREDIT OR DEBIT CARD HERE UNLESS YOU LIKE YOUR CARD NUMBERS STOLEN. I AM PURSUING PROSECUTION BUT BE AWARE. MEN AND THE WOMEN HERE ARE NOT TO BE TRUSTED!!!!!
Claire Peters: The sales team was awesome! Everyone was super friendly, helpful, and patient with my kiddo! Definitely making this our go to sneaker store! The prices were great, even lower than ones we saw at the mall!
David Vipperman: loved it
Santiago Santiago: I went to buy some shoes I waited for hours and the employees let their friends and family take the most wanted shoe sizes that is unfair everyone there should be fired
sandra pond: Great merchandise! So happy
Carmisha Legion: Today I went to get a pair of shoes, stood in line for hours and the employees that work there let their relatives cut in the line and buy just about all the shoes. It was very unfair and very unprofessional. They all need to be fired
Thrusted Mar: Rude
Dan Tran: As a dude that fit 7.5-8, this was probably the only place in AA where I was able to get something my size first time asking (*cough* footlocker). Not necessarily more options than a footlocker or finish line but you definitely see pretty solid basics that are sold out at the mall (I.e all white air forces, black and white blazers, cortezes) . Staff are chill though not super interactive. Tbh I think that's a good that they let you do your own thing, and are pretty helpful when needed. Solid place, I'd recommend.
DG 420A: VERY RUDE!!
Torrence Johnson: It’s cool place
Patrick Brady: No customer service
Nick: Awesome staff, can’t wait to come back and keep supporting awesome street gear stores like this local SNIPES.
M Joh: I left a review on here two years ago. And I gave it one star. I got a email notification that 2 people gave me a thumbs up and liked my review. I went back and read my review. Come to find out that they EDITED MY REVIEW and kept on adding the phrase “let’s go shopping today” 6 times randomly in the review to throw off or to divert anybody reading the review.
Bilz Debub: Got my daughter's J's there
Stephanie Davis: They don't open on time. I been waiting since 10 its 10:49 and still not open. That's crazy... very unprofessional.
Dell Smith: worse service I've ever had couldn't try on shoes until i pay 1st never going back
anthony richmond: The lady in the store was hella rude. She acted as if she didn’t wanted to be there. Very dry and mono tone. Caught a attitude when I asked if they had a certain size in. I highly recommend going to a different store
Amy Smith: Rude !!!!!! called ahead and then got there wouldent let me try on my shoe that i was spending 200 bucks for
Jay Gone: Great variety of shoes and clothing
Howard Robinson: The manager was very rude.
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Shoe store
5. Van Boven Shoes Ann Arbor - Ann Arbor
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· 9 reviews
17 Nickels Arcade, Ann Arbor, MI 48104, United States
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Ramon Nagesan: I have nothing but good things to say about this store, and Hank in particular. I'd been looking for my wedding suit, and we happened to walk by and in. Hank was very helpful (and entertaining!!) and got me in the right sized suit. In the span of a week I went from no suit, to an amazing suit.
James: Incredible customer service - highly recommend!
Heidi Kraepel: Very nice and accommodating staff! Excellent shoes!
Ralf Spatzier: great shoe store, have excellent shows, and policies. Had a problem with a shoe I bought there, and the shoes were replaced with another pair without any hassle. I will certainly go back!
Trilby MacDonald: I got a killer pair of Eric Michael books for a great price today at Van Boven Shoes. They offer a personal touch and detailed knowledge of their products. They place a premium on quality over quantity, with a select number of very high quality and stylish brands to chose from. I appreciate the research they have done on their shoes so that customers know that what they are seeing in the store represents the best value for money on the market. Go to Van Boven if you are in the market for excellence! Also, they are one of the very oldest shops in Ann Arbor, in business since 1923. It's important to support these wonderful, family-owned places.
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Running store
6. Fleet Feet - Running Fit, Ann Arbor Downtown - Ann Arbor
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· 68 reviews
123 E Liberty St, Ann Arbor, MI 48104
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Gayle Steiner: The staff is exceptionally knowledgeable and helpful, and the selection is excellent.
Katherine Lynch: I had been looking for new running/walking shoes, so as I walked around downtown Ann Arbor, I decided to stop in to Fleet Feet. SO happy with the assistance I received from both Megan and Ramey. They took plenty of time to help me, properly measure my feet, compare my prior shoes with new ones they recommended, etc. I love my new shoes--YAY! TY Fleet Feet staff! :)
Jeremiah Hauth: Very helpful and knowledgeable about insoles with arch support. Got me fit very quickly.
Cate Zatkoff: Purchased a pair of running shoes from here this weekend. The sales associate I worked with was extremely knowledgeable and friendly. I appreciated her opinions and help in finding a new pair of trainers for my half marathon!
Deb Ross: Incredibly knowledgeable team-Hoping the issues we were having with previous brand/style running shoes are mitigated with new suggestions from the running fit staff and technology availabile in their stores
Jesse Powell: I needed some new shoes and RF AA took care of me well.
Joey Stetz: Good experience shopping with Chris. Decided to pull up in store and was happy with my cozy, all white NB sweater. Last one available too. Big plans to come back for shoes soon after as well.💙
Emily Zurales: I had an awesome experience here with Tim. He was very attentive and willing to listen to all of my concerns/thoughts about my feet and shoe wear patterns! He used the data from the foot and connected it back to what I had said about my feet. He brought a bunch of options for shoes, and two orthotic insert options. He was not at all pushy that I get the insert and had me try on the first pair with the insert in one shoe and not the other! This made it so clear how important the insert was for my foot type. I felt like he gave me the tools to make the decision about the insert. He was super knowledgable about feet and all of the different shoes and how my feet might feel in them. He was also super personable and friendly overall. 10/10 would recommend.
Paige Compagner: My husband and I stopped by with our newborn and had a great experience! Paul was very helpful, he used their system to recommend the best pair of shoes for my husband based on a scan of his feet and Paul’s visual assessment of how he walks. My husband tried on a few pair, and the top system-generated recommendation was his favorite! Paul made sure we went home with the correct size by assessing the fit on my husband’s foot and answered all of our questions. It was a busy day when we visited and he managed the flow of traffic very well! We left with a quality pair of shoes. We’re to grateful for Paul and his expertise :)
Carel Allen: Fleet Feet lost a customer. I needed new shoes from a brand that no one discounts. So I thought I should give the local store the business vs direct from the manufacturer. Now that this store is run by Fleet Feet it is a cluster to order after hours/on-line. Ordered on-line for store pickup. First, they accept a promo code then rejected it during checkout. Maddening! Eventually paid full retail and submitted my order. The next day they cancelled the order because the shoes on hand were “less than perfect condition.” In this day in age it is ridiculous to confirm with a customer that the local store has stock … without really knowing what stock is on hand.
Megan Elizabeth (Mehoward): Tim was very helpful :)
Chef John: Running shoe store, exercise stuff, sox, race event info. Helpful staff. Monday night walks, runs start. Here
Sunny Lee: Went in because the Brooks Ghost 12 (or 13?) was on sale but left with Hoka One One Arahi because the staff knew that my feet needs some arch support. Not regretting my purchase!!
Jakob Cook: Friendly helpful and quick service
Agnieszka Knych: Not sure if you need an appointment for this place but I walked in today and there was no one at the counter. A young girl came out from the back room 5 minutes later, she was on the phone, and motioned with her hand to wait. I waited for 20 minutes and she never came back from the back room…? Very odd customer service approach IMO
Kate Britz: First time customer and very impressed! I came in looking for help to find good running shoes for my 12 yr old son who is running track for the first time. I didn't catch the gal's name that helped us but she was very patient and knowledgeable. She watched him walk and then tried on a bunch of shoes until he found a pair he felt comfortable in. She explained how that particular pair would help his muscles and help his feet while running.We will definitely return. Thank you for being pleasant, knowledgeable, and providing a great shoe shopping experience.
Aaron M: Great experience! As someone who is new to running, he spent a lot of time with me to analyze my gait and foot type and helped find the perfect pair of running shoes.
Naznin Mahmood: Went there to get my daughter running shoes but all they did was hand her boxes of different brand and inserts. No measurement of feet or looking at arches even from a distance. I watched my daughter struggle to get inserts into the shoes to work out while a possibly 20 year old stood back at a great distance. Not like the fitting had when I went to a different store for my running shoes. If I bother coming out to the shoe store it means I want to have good service and fit especially for running shoes. Not going back there even after pandemic.
Adrian Stoll: I've bought at least three pairs of shoes here. Good quality, reasonable prices, helpful staff.
Evan Loyer: Got a pair of shoes here that wore out unexpectedly fast (they were a new shoe by Hoka). The staff was amazing, heard my concerns and did some research. They got me out of the door into a new pair of shoes and I even got some money back. Can’t say enough good things about this store!
RO: Neither my partner or I run, but we do a lot of walking and hiking and both needed shoes. We went into the store and were blown away by the expertise of the staff, we were helped by Chris. He went so far beyond just knowledge of the shoes. He listened to our concerns and watched us walk and then had us try on the shoes he thought would be the best fit for us and our needs. He spent a considerable amount of time helping us and made it seem like there was nothing more important at the moment.Bottom line is they're not there to sell you something. They are there to help you find the best shoe for your feet!!!
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Running store
7. Ann Arbor Running Company - Pittsfield Charter Township
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· 252 reviews
901 W Eisenhower Pkwy, Ann Arbor, MI 48103, United States
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J Schro: Great experience first time buying real running shoes! Would highly recommend!
Abha Kumari: I received great assistance from the staff while selecting a pair of running shoes. I liked that the focus was purely on my needs and comfort.
Deep Singh: Little pricey but good service.
Kim M. Hoppe: Good service
Saif: I’m not a runner but need good quality shoes for walking due to biomechanical foot issues. While I order online like many there are times when expertise and high quality stock/selection is worth the few bucks you (might save online) and my visit and subsequent purchase proves that. Crystal took care of me initially, understood what I needed and brought five pairs of shoes. Then tells me go ahead try them outside. Never been offered that before and you can’t do that online. I settled on Hoka biondi 8s and not because they are a ‘thing’. They were the best choice for my needs. I asked for another color and they had one pair in my size so when they came Terri completed the sale but also provided more information as well. Overall, it was a great experience in a homey, neighborhood environment with knowledgeable staff and lots of choices of quality footwear you don’t find at DSW.
Kirk Jackson: Great experience. I was looking for someone willing to genuinely assess my running gait and recommend a shoe that was tailored to my -isms and habits. Terry was fantastic and took the time to do exactly that and recommended multiple different options for me to choose from. I've had good experiences at some of the other local running stores too but none of them put as much thought and care into getting me in the right shoes.
Michael Raad: What can I say, he put the shoes on my feet and it was the perfect fit, I felt like Cinderella in NewBalance
Amy Spooner: Amazing service that once was de rigour in a shoe store but now feels like a throwback to a different era. Crystal was really knowledgeable and took the time to help me find the shoes that are my perfect match.
Ally T. N: I went here for my first “fitting”, & Jess was so helpful. I felt like she gave me some great options to consider & probably would have been happy with all the options presented to me! Jess was super friendly & placed a specific order so I could get a particular color I wanted, which arrived in store in less than a week. I’ll be back for my next pair.
Isabella Preissle: Wonderful local business with a surprisingly large inventory and very helpful staff. I recently purchased track and field spikes from the Ann Arbor Running Company, I called ahead while at work and they were able to set two different pairs aside for me to try on. I stopped in 20 minutes before closing (Which I usually feel bad about) and the employee there was super helpful, very friendly, and I was very grateful to find spikes in my size for my track meet the next day
Jeffrey Hoffman: Very knowledgeable , much useful info and had good selection for my choice
Isabel Shanahan: Great experience, they helped me find the best running shoe for my needs!
Barb B: Best customer service I have seen in quite a long time! I was looking for some shoes that would help the pain I feel with an ankle issue I have. Nick took the time to listen to and understand my explanation of the condition. He nd even did some searching on the internet to see what he could find about the condition. As a result he was able to show me a show that has been working find for me. I appreciate the time and help get gave to me.
Griffin Klaft: This is the best business to order shoes from! As a healthcare professional, I am always in need of good, supportive shoes. I have gotten two pairs of shoes from Ann Arbor Running Company, and I have never been disappointed! There are several different styles and brands available in store and online. I liked a style of Hoka shoes that were carried in store, but I wanted a different color. Catherine was able to order the style and color that I wanted, and then have the shoes delivered to the store. I also recently ordered a pair of Saucony shoes from Ann Arbor Running Company online, and I received them in the mail the next day. Side note: I highly recommend Saucony shoes - comfiest shoes that I have ever worn! Ann Arbor Running Company is disability and LGBTQ+ friendly. #supportlocal #smallbusiness
Jeni McFarland: The staff is knowledgeable and friendly, and my feet feet great in my new shoes!
Kaily Daida: This business is in its own league when it comes to customer service!The store has a wide variety of options. I would've been lost if it hadn't been for Jessica! She picked the best shoes for my gait, running preferences, and shoe size - I would've also picked the wrong shoe size if it hadn't been for her guidance.Before visiting this shop, running hurt my feet and shins. Now that I'm using the shoes from this shop, I have ZERO pain and am able to run longer distances. Thanks to this shop, I actually look forward to running now. :)I can't recommend this shop enough!
LaTasha Mitchell: What a wonderful shopping experience at AARC!NICHOLAS STANKO was totally awesome! He assisted my husband and I in finding the perfect pairs of running shoes. He is extremely knowledgeable and patient. I will return over and over for the perfect shoe!
Jackie Sweet: The staff was very knowledgeable and helped fit my daughter with a great pair of running shoes that support her feet in all the right places.
Courtney Kliss: They were a great help in finding me a pair of treadmill appropriate shoes! Lots of choices and very accurate and quick pinpoint of styles that would work best for my gait and size. Absolutely would shop here again, excellent knowledge and service!
Kristi Henry: We bought 2 pairs of shoes for my daughter for cross-country. Terry was very helpful, friendly, and knowledgeable. He very patiently brought her several pairs of shoes in a few different sizes. I will DEFINITELY be back when she needs more shoes.
Terry Reilly: The best store for runners and walkers or if you just love great comfortable shoes! Terry is the best!
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Shoe store
8. Foot Locker - Pittsfield Charter Township
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· 108 reviews
672 Briarwood Cir, Ann Arbor, MI 48108, United States
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Anthony Doe: Shoes = life
David Kennedy: Customer service is good but always a low selection of Jordans.
Chrissy Davis: Said it was open at 11am but not opened till Noon
Phungtien Ly: I ask the size 8.5 for my shoe and they said only have the 8. Then the men came after me, he went to the cashier , the staff said to co worker : “ I sell 8.5”. They have my size but they do not sell to me. She really rude to me.
Johann Majer: Wouldn't take an online coupon from their own footlocker website #unreal
Mark Morbach: Worst place I've evr bought shoes in my life. Paid over 200$ for a pair of Jordan's..over 45days ago so they wont fix it.. their is a loud squeak in the left shoe. I've only worn em at inside events n only a few times. Shoes are in great condition. Im never buying Jordan's again n im never shopping at footlocker again. Especially the annarbor Briarwood mall footlocker
Spencer C: Nice friendly
Zena Davis: The staff is great but the store manager is rude I don't know why they don't move her to another store because she has become to comfortable like she owns the store. She talks about employees to other employees which isn't what a manager is suppose to do. She is to old and needs to take management skills classes. I will never shop at this store again . I will be looking to talk to her boss. She is taking advantage of the young men and women thatworks at his store.
Zbigniew Robakiewicz: Terrible, unfriendly, arrogant service.
Laurie Smith: Gone are the days when you can go to Foot Locker to get knowledge and advice about athletic shoes. I asked for a shoe that has extra arch support, if there was a brand that was known for that. The young gentleman who worked there said "this is a nice shoe" and showed me one on the wall right next to us. I said "Ok, thanks." I walked across the aisle and realized he had shown me a man's shoe. I started looking in the woman's section, and he happened to be right next to me a few moments later. I asked him if the shoe he had just shown me was for men. "Oh, yes... did you want a women's shoe?" Well yes, in fact I did, because I am a female. I again asked if he had a shoe that had more arch support and got the same answer - "This is a nice shoe" and he motioned to the one that happened to be next to us on the wall. I felt inside that shoe and commented that it felt pretty flat inside, like it didn't have much arch support. I again asked for a brand with more arch support. He stammered and didn't really say anything. He didn't offer to find someone who could help me. I came on a mission to buy shoes today, and left disappointed in my experience at Foot Locker.
Victor Ola: The workers are super friendly and helpful
Suge Knight: They were the best
Manar Qrie: The manager has bad attitude and rude .he didn’t cover his face he put the musk for decoration only . He doesn’t take the safety ,he try to spreed COVID 19.I don’t know why . I try to buy from the store but I feel nasty.
Tiane Napilot: Nice place friendly staff
Michael Moore: Great service, great people, and great shoes.
Johnathan Lilly: Cool
Tomsic Maria: Far too expensive with very little help.
Mr. J.B.: I come all the way from Detroit just to shop here. The team members and management ALWAYS make me feel welcomed as a paying customer and sizes are for the most part always in stock. I wish it was more stars to give.
Michelle Wier: Vana was great help, very professional and nice
Desmond Bright: Excellent customer service
Aviswish30 Video games: If u r looking for shoes I recommend this place they have one of the best
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Shoe store
9. Fourth Ave Birkenstock - Ann Arbor
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· 106 reviews
209 N 4th Ave, Ann Arbor, MI 48104, United States
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William Becker: Got my first pair of Birkenstocks today. Paul was an absolute pleasure to work with, very knowledgeable about his products and helpful in finding my fit. I'd highly recommend getting a pair. Can't wait to break them in!
Abigail Faix: For being understocked with what I wanted, they were very helpful and informative, not to mention very kind.
Derek V.: Customer service was great. I called about a return I needed to do and the nicest person walked me through the process. They’ve certainly gained my business in the future.
Lisa Cisney: The service was good. They special ordered shoes for me. But in the process didn't take in to account that I needed a medium width shoe, which was the size I tried on. What they ended up getting me was a narrow shoe. After waiting for my shoes I got nothing. The shoes I wanted only come in narrow. So back to looking for something that fits, breathable and is slip resistant for work. Sigh.
Diane Demo-Sadler: Great phone experience! Claire offered solutions that made a shopping experience online a great one! Will be doing more business at this store in my favorite city.
Luke Luckey: Absolutely amazing service and friendly staff. I ended up purchasing a shoe which is very comfortable to wear and looks stunning. Highly recommend to shop at this store!
Anna szalkowski: Nothing but positive experiences here! Ordered one pair of Birkenstock Bostons and they came within 2 days! Ordered another pair and accidentally sent it to the wrong address and called them and they fixed it immediately with so much kindness! Unfortunately they called and said my item was out of stock and I said no problem. They said they would put me on the notification list if they got some in stock. The next day they got them in stock and they called me to inform me and we got them ordered! Each employee that I spoke to had so much kindness and patience! Paul is the one name I remember and there was another employee that helped me! Thank you so much! I usually don’t make reviews bud seriously, this is by far the best company that I have ever worked with! I will be returning to this store in the future and most likely in person too!
Kari Hofmann: Informative about the product itself. But when it comes to being hands on like an "old fashioned full service" shoe store they did not check out where your toe is etc. We had to ask. New shoe buyers won't know what to check for a proper fit. It was college kids working the day we went so I'm guessing that's just part of the way things are now.
Patricia Martyn: Super Great!!!We came in unknowingly a few minutes before they closed Sunday, the staff were kind in letting us know. We quickly let them know we had a very specific mission, just to try on a size. We were handed the size we were after, from a 50% off selection and left with those on our feet! Great experience. Will be back.❤️
Francesca Brunello Nomina: The staff is here awesome! Very patient with my indecisiveness. Good selections of Birks to chose from. Great local mom and pop shop - highly recommend.
Kaitlin: Amazing place! Paul was so nice helping me pick out my first pair of Birkenstocks. He walked me through many different styles, colors, and even sizing options! I’m so pleased with the experience and will definitely be back in the future.
Nathan H: Going there was a great experience. The staff was very kind and helped me find a pair of Birkenstocks that fit perfectly. The selection is very good, and the store is eco-conscious.
B FD: Nice shop with a really nice selection. Highly recommend!
Kelsey Townsend: Friendly staff and wonderful selection. The staff goes above and beyond to help you make your selection. The repair service is also top notch!
Corey Wright: Always my favorite. Great job!Love ya all ❣
Lisa Vito: Ordered on line, quick and easy and received same week. Received with a hand written thank you note with my shoes. I wish I lived closer, would be a store I would frequently visit!
Seth Kleinglass: Great local shop. Glad they are still here. Had a very nice selection of Birkenstocks. The staff were knowledgable and able to offer sizing and fit advice. The service was fantastic and all the staff were wearing Birkenstocks as well so they must like what they are selling!!
Tammy Talvitie: Don't get your Birkies on Amazon! Order here for fast, free delivery and fair prices... All while supporting a local mom & pop shop! Need to try on? They give great friendly service in the shop. LOVE this store!!!
Malcolm G: Such a wonderful store! Helpful and friendly staff. They make sure you get the proper fitting footwear. Great selection, and they’ll order your size/color if they’re out of stock. Overall it’s a great experience!
Abigail VB: I had been thinking about getting a pair of Birkenstock’s for awhile, but wanted to try on a pair before making a purchase. For my birthday this year I stopped by 4th Ave Birkenstock and had a pleasant experience trying on different sandals. I’m glad I went in, because what I thought I wanted actually didn’t work out for me. The store employee was super helpful and gave me a lot of great information. I have been enjoying wearing my new shoes and I plan to get future repairs done at this store.
Catherine Gardner: Good service. Great quality. shoes.
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Shoe store
10. Tradehome Shoes - Pittsfield Charter Township
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· 18 reviews
Briarwood Mall 100 Briarwood Circle, Suite #E121A, Ann Arbor, MI 48108, United States
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Shoe store
11. Journeys - Pittsfield Charter Township
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· 33 reviews
348 Briarwood Cir, Ann Arbor, MI 48108, United States
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Shoe store
12. Red Wing - Ann Arbor, MI - Ann Arbor
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· 84 reviews
3365 Washtenaw Ave I, Ann Arbor, MI 48104, United States
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Shoe store
13. Champs Sports - Pittsfield Charter Township
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· 53 reviews
292 Briarwood Cir, Ann Arbor, MI 48108, United States
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Shoe store
14. Finish Line (located inside Macy's) - Pittsfield Charter Township
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· 14 reviews
700 Briarwood Cir, Ann Arbor, MI 48108, United States
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Shoe store
15. Restrikted Sneakers & Streetwear - Pittsfield Charter Township
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· 3 reviews
294 Briarwood Cir, Ann Arbor, MI 48108, United States
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Running store
16. Ann Arbor Running Company - Ann Arbor
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· 138 reviews
209 S Ashley St, Ann Arbor, MI 48104, United States
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Shoe repair shop
17. Park Shoe Repair Ann Arbor - Ann Arbor
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· 72 reviews
120 N 4th Ave #1, Ann Arbor, MI 48104
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