Best Starbucks Ann Arbor Near Me

ForrestDirt: Food: 3/5|Service: 4/5|Atmosphere: 4/5Recommended dishes Breakfast Sandwiches, FrappuccinoMore

Erin Monroe: Mostly clean location with friendly staff.Food: 5/5|Service: 5/5|Atmosphere: 4/5 …More

akhilesh parab: Best as always. Spacious location, ample seats, same delicious taste!

Leka Shameti: Food: 3/5|Service: 3/5|Atmosphere: 3/5More

Brendan Madden: Coffee was ok, but they shut everything down BEFORE closing. Closed the restrooms almost 30 min before close. Im not sure how this is allowed. Coffee was ok, but dang. Close at 8 means you start closing up shop at 8. At least it used to mean that…

angel: Accidentally placed an online order to a different location and realized when I entered the shop. Despite it being 15min to close the staff took great care to solve my problem and get me everything I had ordered. Didn’t have the cash on me to tip, but I am very appreciative and will make sure to have it in the future.

Dana Foster: 40 minute wait for a cold brew. After waiting 30 minutes, I asked about my drink because my food order was cold from waiting so long. The worker said, “oh, we’re about 20 minutes behind food orders, so just wait.” I said I’ve been here for 30 minutes and asked her to check my order under my name and she said, “just wait 20 minutes.” I went to the register and they didn’t care either. After 40 minutes, I got what looked like an iced coffee. I asked the incompetent worker to remake it and it was still wrong and tasted like smoke. Please train your staff to handle customer service better. I frequent this location a lot and it wasn’t even close to being as busy as it normally is. A cold brew takes 20 seconds to make, not forty minutes. Terrible customer service from staff working today.

Cyle Lowe: Good coffee good breakfast sandwiches staff was cool great location good spot to charge up my phones tablets vapes toFood: 5/5|Service: 5/5|Atmosphere: 5/5 …More

Sherif Shalaby: Food: 5/5|Service: 5/5|Atmosphere: 5/5More

Merranda Mcniven: Love this location! Very clean and a great hang out for all ages

Lorraine S: Nice happy place!Vegetarian options: Nice sandwichKid-friendliness: CoolParking: GoodWheelchair accessibility: GoodDietary restrictions: Good

JJ: Union busting store and won’t even hold itself accountable for it. Have fun appealing and losing.

Eva Hink-Lemke: Friendly service, all good!

Adam Kolnitys: Starbucks in the heart of the A2 ❤️

CEBRIAN: ✌🏽😉

Kelsey Tingley: Parking: Street pay to park only

Mark Salke: Right in the middle of the Main St. scene.

Noanna Dunkin: beware of homeless ppl outside

Ihab Elshaer: Excellent customer service.

Sarah Liljestrand: Firing someone for trying to organize a union deserves zero stars. All employees deserve respect and fair treatment, and for you to fire a hard-working employee for seeking these rights is shameful and disgusting. I'm tired of these big corporations thinking that they can get away with treating their employees like dirt. Start treating these people like the human beings that they are. Please do better, Starbucks.

T P: So Matt the manger Always has a Attitude.. He does Not need take order without putting it in cause he can't Remember anything.. I watched him make my Drink 4 times and pour out 3cause he messed up. This is why you should rang it up Not are fault.. I don't care if you think the customer is picky or what when someone pays $10.00 for a drink they want it Right. Just like if you order food Matt you not going eat it if it is Wrong!!! Instead him doing a Refund he void it Not cool had call corporate Thank god they seen it and said they get Alot of complaints on this store. And that sad being in Downtown Ann Arbor.. Thank god for corporate & $25.00 they gave me .

Kate Fulton: Someone great used to work here.

David Phillips (Erlynos): Be baby?Food: 2/5|Service: 2/5|Atmosphere: 3/5 …More

Amanda Trzaska: Don't come here unless you have an hour to waste waiting for a drink. They don't announce a drink is sold out but instead make you wait in the crowd of people until your order is pulled and THEN they'll tell you

Diego Ricardo Garcia: Food: 3/5|Service: 2/5|Atmosphere: 4/5More

Kristi Dinnan: Food: 4/5|Service: 4/5|Atmosphere: 4/5Recommended dishes Frappuccino, Iced Caramel MacchiatoMore

Jeanne Rizzo: How long does it take to put an unheated cookie in a bag?I don't know because I walked out after 30 minutes. I just messaged the other 53 drivers who will never again set foot in Starbucks nearest UofM hospital .

SKY LU: This was the worst experience I’ve had with Starbucks. I ordered 30mins ahead on my phone because I know it is always busy there. When I got there, I didn’t see my order and I asked them. They just kept me waited for another 30mins and didn’t want to check if my order was already taken by someone. It turned out I WASTED 1hr, no coffee, late for my class. VERY DISAPPOINTED by their unprofessional behaviors!!!!!!

Gennady Kostinsky: It was a normal Starbucks but the wait was just very long and they had no urgencyFood: 4/5|Service: 2/5|Atmosphere: 5/5Recommended dishes Frappuccino …More

Alain Mai: Meh!Food: 3/5|Service: 3/5|Atmosphere: 3/5 …More

richrobert818: This location has been very consistent with the quality of my order. If you are picky with weak brews, temperature inconsistencies, or other issues I would go out of my way for this location.Food: 5/5|Service: 5/5|Atmosphere: 5/5 …More

Ebony A Buchanan: The quality of the product is always great and the drive thru line moves fast which is a plus.Recommended dishes Iced Caramel Macchiato …More

Ernest Kovach: Some of the baristas are nice , others are cranky and snooty .There are too many homeless people sleeping in this store, most happen to be strong, young ,lazy ,and are sometimes violent.They are all unemployed, and they get mouthy even if told kindly or assertively 2 or 3 times to wake up or leave!It's like they treat Starbucks as their free hotel, some snore . Then the police are called in thankfully and only then do the sleepy street people scramble back to the streets to lazily beg for money all day instead of looking for an honest job.

Daniel Van: The staff here went through so much bs during red cup day. J the AsianAm girl went through so much with mobile orders and I felt bad because there was 50 people waiting around. Another 30 in line to order at the front. Hope this store creates a collective bargaining agreement /formaunion especially in a town like Ann Arbor.

Megan Laine: The staff here is so above and beyond. Wonderful vibes

Luna K: Food: 4/5|Service: 4/5|Atmosphere: 3/5More

Vazir Fatehi: The downtown location on State St is a key factor in making this a popular hangout. 👌Food: 5/5|Service: 5/5|Atmosphere: 5/5 …More

Zach Copeland: . Good coffee !

O O: Marien is awesome she fixed a messed up order for me by not only giving me a full refund on my gift card but making my order again the way I wanted without charge! She was so kind as I am the type of person that hates making scenes she is awesome and beautiful inside out. May Allah bless her in this life and the next! Salam MarienYour sister from another mister, Aysha :)

Artist Dreamer: Dear Starbucks Customer Service,I am writing to express my deep disappointment and frustration with the recent experience I had at one of your Starbucks locations. As a regular customer who has always appreciated the welcoming atmosphere and quality of service at Starbucks, I was taken aback by the discriminatory and rude behavior I encountered during my visit on [may 19].On the aforementioned date, I visited the Starbucks located at [Store Address]. I entered the store accompanied by my service animal, who is an essential part of my daily life due to my disability. To my utter dismay, instead of being treated with respect and understanding, I was subjected to embarrassment and humiliation by one of your representatives.While I was peacefully working on my laptop, a Starbucks representative approached me in a condescending manner, making me feel as though I was doing something wrong by having my service animal with me. Not only did this incident make me feel singled out and discriminated against, but it also left me questioning my worth as a customer and as a human being.It is essential to note that I was not causing any disturbance or inconvenience to other customers during my time in the coffee shop. I merely wished to enjoy a cup of coffee and engage in my work, just like any other person. However, instead of being treated like a valued customer, I was made to feel like a burden and an outcast.Moreover, I would like to bring to your attention the lack of accessibility provisions at the Starbucks location in question. I observed that there is no handicap button on the outside of the door, which makes it challenging for individuals with mobility impairments to enter and exit the premises independently. Additionally, there is a notable absence of designated parking spaces for individuals with disabilities. It is highly disappointing to witness such oversights in a company that prides itself on inclusivity and diversity.To exacerbate the situation, the representative who confronted me also complained about my car being parked in the 15-minute parking zone, which happened to be the only available spot at the time. This incident further added to my frustration, as I was left feeling as though I was being reprimanded for circumstances beyond my control.As a customer who has enjoyed Starbucks' products and ambiance for a significant period, I am deeply saddened by this experience. I have always regarded Starbucks as a place where individuals are treated with dignity and respect, regardless of their circumstances. However, this incident has shattered that perception and made me question whether Starbucks truly values all of its customers.I kindly request that you take immediate action to address this issue. I sincerely hope that you will investigate the matter thoroughly, provide appropriate training to your staff members regarding disability rights and inclusivity, and take necessary steps to ensure that such incidents do not occur in the future. Furthermore, I urge you to consider implementing handicap buttons on your store doors and designating parking spaces for individuals with disabilities, as this will greatly enhance the accessibility of your locations.I genuinely believe in Starbucks' commitment to providing excellent customer service and fostering an inclusive environment. I hope that you will take my complaint seriously and work towards rectifying the situation. I look forward to hearing from you regarding the actions you will be taking to address this matter.Thank you for your attention to this serious issue. I trust that you will handle this complaint promptly and ensure that every customer, including those with disabilities, can feel welcome and valued at Starbucks.Sincerely,Melissa

N W: Iced coffee tastes so weird

Aly Cooper: Yasss hunnies best location for the French vanilla latte 😂🤤

Amy: I don’t come here often, but when I do service is always quick and staff are always friendly. Store is clean but parking is a hassle. I’ve started parking across the lot and walking so I don’t have to deal with the nightmare of people who don’t know how to park or use the turnaround.

Aleksandr T: Нет музыки. Зато сидит на полу(!) и свистит(!) не переставая барриста. Есть камин с претензией на уют, но тут неуютно, тк кругом срач. Код на туалете (зачем?!). Дурдом.UPD. Dirty. Got some chips here, they're hard to mess up. But they were the last. Well, no one eats chips with Vinegar. Why are you selling them? The coffee was great, but only because I had previously bought it at Black Diesel (it's actually even dirtier and the waffles stink terrible, but the coffee is great). And further. Codes for doors to the restroom! I hate! For what?!!!

Kate Holness: Food: 5/5|Service: 5/5|Atmosphere: 5/5Recommended dishes Everything Bagel, Egg White & Roasted Red Pepper Egg Bites, Turkey Bacon Cheddar & Egg White Sandwich, Frappuccino, Small Shopping BagMore

Mustafa Elshami: Coffee price that I usually buy it they changed here. Up , Only here when I asked why ! they said because zip code different other place ?!!! While same city not different !

Eddie Smith: Food: 4/5|Service: 4/5|Atmosphere: 3/5Parking space Somewhat difficult to find parking Parking options Free parking lotMore

Sasha Rivera: Johnny made me the best shaken espresso I've ever had. This is my fave Starbucks and I love coming here when I can brave the parking lot

Jen S.: Service: 5/5|Atmosphere: 4/5More

Cindy Rinesmith: Parking: All sugar loaded drinks I like.Parking is a big joke, for handicap, Parking lot is very tight when you have big suv in the lot. Sorry never again for me.

Lessa J: Food: 4/5|Service: 5/5|Atmosphere: 5/5Parking space Plenty of parking Parking options Free parking lotMore

Jupiter: I have been here once (1) and i am scared. homie was making a coffee in ten seconds flat. spare me. good coffeeFood: 4/5|Service: 5/5|Atmosphere: 4/5 …More

Cameron Stanfield: Excellent location! The staff are very friendly, and the service is incredibly quick. There was plenty of tables available, and the environment inside is calming. Overall, my experience here was great, and I highly recommend going to this Starbucks location!

Alec: Awesome coffeeFood: 5/5|Service: 5/5|Atmosphere: 5/5 …More

Vanessa Osiecki: Service: 5/5|Atmosphere: 5/5Recommended dishes Iced Caramel MacchiatoMore

stephanie peck: Always great service and nice people. I appreciate the atmosphere!Food: 5/5|Service: 5/5|Atmosphere: 5/5 …More

Kris Eggleston: Parking: It is relatively tight parking at least on a weekend. There is only 1 way in and 1 way out, which is the way you go in. You can always park out in the general parking area.Food: 5/5|Service: 5/5|Atmosphere: 4/5Recommended dishes Frappuccino Parking space Somewhat difficult to find parking Parking options Free parking lot …More

David Hage: Typical Starbucks location. Good drinks. Busy place. Best to use app and pick up inside.Food: 5/5|Service: 5/5|Atmosphere: 5/5 …More

Paige Wheeler: Landon was the barista who made my online order today. She did a fabulous job, and filled me in on some Starbucks knowledge. Thank you ma’am! :)

Robert Mercieca: Beautiful new interior space. Staff is wonderful. Coffee, tea, lattes-especially pistachio latte, mocha, cold drinks, and food are all stellar. Love it here.

Percy Greene: There isn't anywhere to sit anymore, there's like, a dozen tables and half of them you have to sit next to strangers.Food: 3/5|Service: 3/5|Atmosphere: 1/5 …More

Zhemin Qu: Great place to grab a coffee.

Shay Shay: I really tried to give this location a second chance and over all was just a bad experience once again. Hopefully they can get their act together

Elena Godin: Lovely new interior. Not possible to find a seat anymore since there is less seating with the new setup. I do not want to compete with other customers over the spots or stand in the middle of the shop waiting for a seat. Unhappy.

Samantha Tran: Would recommend ordering ahead here!

Audrey J: Not unionized. I prefer to get my coffee from people with decent workers rights.All the other stores in the region are unionized so you should go there if you care about the working class.

Nathan Nohr: Needs more outlets

Twist “ERI-MIYO” Tech: Picking up for UBER delivery is pain here and stressful…The order is in front of you getting cold but it takes 15 to 20 minutes to pick it up the workers does not acknowledge you here and kept ignoring you … I am so forced to give zero star I don’t even do reviews… please Starbucks if you’re listening fix it is simple just have a shelf only for delivery pick up just like chipotle until then I’m not accepting any Starbucks order at this location

Elaine Isaacs: Knowledgeable staff. Very helpfully The best starbucks

Robert Smith: Worst Starbucks in town. Just walk 2 blocks to the other one.Food: 1/5|Service: 1/5|Atmosphere: 1/5 …More

Yolanda B: Friendly staff and fast!

Zoe Maynard-Smith: The staff was friendly, however, not helpful. There were multiple reasons to never come to this location again. 1. A woman that ordered way after me, had got her drink before me. 2. I saw a guy order a Mango Dragonfruit and did not put the mango or color into it. 3. I also heard a guy trying to order a venti iced water but did not allow him to buy iced water that size to save for other people to buy an "actual drink" that size. 4. I ordered a pink drink and they did not put strawberries into my drink. Not only are the fruits not in the drinks but also they are super unorganized and such a waste of my time and money.

Christopher Demetriou: Quick pickup. No acknowledgement by Staff when looking for my order.

404 Error Not Found: This is an unacceptable amount of slippery, I'm movement disabled, and nearly fell.I don't care how busy you are, I don't care how snowy it is outside. Mop the floor, dry it up.

Nikolay Livshiz: Staff is friendly. However, I am not sure how they brew the coffee different from other locations. On multiple occasions I have ordered regular coffee and the result is not good. Sour, Bitter, and borderline undrinkable. Please be more mindful of the brew. Other Starbucks locations I have been to don't taste like this.

Chulwon Lee: Employees are super nice!!!

Michael Moore: This apple crisp is delightful..mmmm mmmm good.

esha sharma: Really nice place and the staff is amazing. Would recommend:)

Kat OLeary: The staff goes above and beyond to make a customer’s day better :)

Ray Champagne: Great escape for the coffee moment.Service: 5/5|Atmosphere: 5/5Recommended dishes Frappuccino Parking space Plenty of parking Parking options Free parking lot …More

Julie Stetten: Sometimes a Vente whole milk 🥛 cappuccino is needed!

Mark David: Mobile order placed and food picked up in less than 10 minutes. The facilities were well maintained and clean. The food was delicious 😋Food: 5/5|Service: 5/5|Atmosphere: 5/5 …More

Karen Londy: Caramel machiato was made tasteless like watered down and when you drink towards the end of the cup, suddenly it taste sweeter. Almost like they didn't mix well. I ordered a grande, and not my first time drinking this, but really tasteless can't taste the coffee at all. Very disappointed. I never have this experience at a different Starbucks location.

Nadeem Chaudhry: Long line’s, extreme delays filling orders.

Rosálía Ródrigúez: This location is always slammed yet the staff still pushes through. I stop here before work often. Keep being awesome!

linda pena: I did drive up for a Frappuccino and it was delicious! Friendly girl at the window.Service: 5/5Recommended dishes Frappuccino …More

Danielle Gipson: Really slow. Always out of ingredients.

Caycee Turczyn: Specifically asked for a cup of soy milk for a child with an allergy and was given regular milk causing a reaction.

Mern: Cappuccino was made poorly. Froth was too airy. Too expensive for a tiny cup of actual coffee.

Corey Shanks: Waited 20 minutes for a cold brew that I ended up having to walk out on

Bethany Blair: Love me some StarbucksFood: 5/5|Service: 5/5|Atmosphere: 5/5 …More

Debadeep Pharikal: The guy with a curly hair as a server is not interested in what he is doing . Didn’t care of serving even when the brewing is complete. I waited 5 mins at receiver area to ask again. Not so pleasant servers( based on couple experiences). The server didn’t even care to cover it with the lidVegetarian options: YesParking: Parking is limited

Jonathan “JW” Wilson: Food: 4/5|Service: 4/5|Atmosphere: 4/5More

Brian Craig: The drinks are the drinks, and while they are getting pretty expensive, the sandwiches on the other hand seem to be slacking in terms of their quality of assembly and sometimes you get a sandwich where the internals have all slid to one side. I feel like if you’re going to charge a premium you’ve got to deliver premium service.

Michele Mayer: Always the best! My husband gets his coffee here and he loves it!Food: 5/5|Service: 5/5|Atmosphere: 5/5 …More

Carole H: Really delicious soy mocha and a Carmel Frappuccino.Vegetarian options: Plant based milk alternative availableDietary restrictions: Add plant based milk, make it a no whip and its Vegan!

Pablo Aguirre: The worst experience ever, they never gave me my drink, and my wrap get cold waiting for my drink.

AC1: BUSSSSINN

Tricia Rosaen: Food: 4/5|Service: 3/5|Atmosphere: 4/5More

Gopal Shrestha: Food: 2/5|Service: 1/5|Atmosphere: 3/5More

Amy Amy: 친절하고 아늑한공간Food: 5/5|Service: 5/5|Atmosphere: 5/5Parking space Plenty of parking Parking options Free parking lot …More

Do Dream 가족: Food: 5/5|Service: 4/5|Atmosphere: 4/5More

Daniel Smith: On our weekend sports travels, we went through the drive through this afternoon and we had the most enjoyable interaction with a Starbucks associate I’ve ever had. She was extremely polite and engaging and made us aware of looming changes to the rewards program (she let us know that we ought to use the stars we have before changes require more stars to redeem an award). Beverages were good too but it was the hospitality of this associate that made it a 5-star experience.

Ta’Mia crawford: Didn’t offer straw , caramel was at the bottom of the cup. Carmel Frappuccino has chemical taste . Do better .

Vazir Fatehi: Lovely friendly baristas, great convenient location in the Northside.Reopened after a month long refurbishing. The recent renovation has cut seating space and lost the ambience of a cafe. Doesn't even have wifi now.Features: Masks optional as of March 2022

Soyoung Han: They're temporarily closed for renovations.

Stephanie Edwards: The staff here are superb and so friendly! Emily, Chloe and Garreick are the absolute sweetest :) the line goes fast and order are always correct. The best Starbucks!

Matthew Niedner: Solid, standard Starbucks. On the plus side, it opens early and has a drive thru. On the down side, parking kinda sucks (cramped) and the drive thru line gets long.

Jackie Schliter: Literally the best Starbucks. Always friendly & Accommodating!

Ghassan Issa: Jesus they asked 21 questions. Small coffee 2 creamer 2 sugar. Simple not complicate

Randall McCombs: Very helpful

david timmerman: Good coffee, could be a bit quicker but better than average

Bustin: Starbies, my love, you always do the trick

A Bar: Went in with a goft card and unsure what to get. Everybody jumped in with offerings and suggestions, even off menu concoctions! Friendly and bright staff.

Риза Тулеуханов: So so

ORUKUSAKI YOSHIMUTSU: Couldn't even get a black coffee with a shot of espresso right...

Chuck Oleary: Outstanding as usual !Food: 5/5|Service: 5/5 …More

Peggy Trumble: Great coffee great service!

Caesar Sabuda: Always peaceful on a Sunday morning

Kate Holness: Food: 5/5|Service: 5/5|Atmosphere: 5/5Recommended dishes Chai Crème Frappuccino, Egg White & Roasted Red Pepper Egg Bites, Bacon & Gruyère Egg BitesMore

Re Wa: Thanks for not closing down the the in app ordering and refusing to refund my order unless I went inside.. . WHICH WAS LOCKEDService: 1/5 …More

Eddie Smith: Food: 4/5|Service: 3/5|Atmosphere: 3/5Parking space Plenty of parking Parking options Free parking lotMore

Bruce Tormanen: love the bean juiceFood: 5/5|Service: 5/5|Atmosphere: 5/5 …More

Nyah M (BUNNYnotFUNNY): I have mixed feelings for this starbucks. i’ve came here plenty of times and im only writing the review because it’s not busy and somehow my mobile app order isn’t ready. I got there at 2:25 (two minutes before it said on the app estimated time for pickup) and saw my pastry done, but my drink wasn’t done until 2:33.. I don’t like my pastry sitting there when I got it to enjoy my food altogether. Staff on most days are nice but sometimes i really question what goes behind the scenes on non rush moments

brahim boucetta: Is the worst Service, the worst Starbucks ever

Kyle Keener: Always a great experience. Everything is always fresh and service is fast.

Taco: I went through the drive through and the people were very kind, and I got my drinks quickly! Not a long line either for the drive through.Food: 5/5|Service: 5/5|Atmosphere: 5/5 …More

Kira Brehob: I work nearby and come here for my lunch break every so often. In my experience, the staff have been extremely friendly, and while the wait can get to be too long for me to want to go through the drive-through, this doesn’t seem to be because of the staff. The employees are always multitasking and doing lots of things at once in order to get things moving as efficiently as possible. I have been here quite a few times and have always had good experiences.

Phyllis Lamirand: Food: 5/5|Service: 5/5|Atmosphere: 5/5Recommended dishes More

Nikki Bies: Always pleasant employees.The drive thru ALWAYS a long line.If you can go inside you will have less of a wait. Even shorter wait when you use the app.Food: 5/5|Service: 5/5|Atmosphere: 5/5 …More

Matthew Braun: Coffee

Sarah Riley: Service: 1/5|Atmosphere: 1/5More

Sasha Rivera: This Starbucks is my saving grace when I'm in class all day on Saturdays. 🙏

Mr. Intelligence: Sue, the old hag who reviewed below me, is right. There is a wait but the staff is polite and does an exceptional job. Old people shouldn’t be going to Starbucks, they’re better off getting their coffee at family restaurants.

Sue: The staff that was there seemed to be working hard but it took at least 30 minutes to get a drink and bagel. It appears that they need more workers at this store.

Blake Webb: Staff didn't know how to make a London Fog, didn't offer any alternatives. They had rotten trash in a garbage can nearby and they were arguing over what to do with it it stunk. Coffee tastes terrible like the coffee pot hasn't been cleaned in ages. Highly do not recommend.Food: 1/5|Service: 2/5|Atmosphere: 1/5 …More

Tyler Deming: This is a Starbucks in a Kroger grocery store, not a standalone with a dining area. Picture is not accurate

G Jones: Food: 2/5|Service: 4/5|Atmosphere: 3/5More

Kimberly John: This Starbucks is literally always closed? If there is no one to staff it, stop listing the open hours on Google maps.

Eric: Good

April Pokemon: Update: Staff works for Kroger, not Starbucks. They were closed again today but not rude to me this time. This Kroger has major staffing shortages. The problem is Kroger. Go to another Starbucks run by Starbucks.This is my second time in the past two weeks that I’ve been turned away from this Starbucks on a weekday in the middle of the afternoon. The first time the barista was unpacking boxes and said they couldn’t take my order because they had no help. The second time the barista was making two frozen drinks at 2:55 pm and said they were closed and wouldn’t take my order. Both times not friendly or apologetic at all. Like I’m bothering them because I want to place an order during their open hours. It’s possible they are just short staffed. But I don’t like the way I’ve been treated. I was standing there patiently waiting to order both times and hadn’t said a word. I’m sorry this barista doesn’t like their job. Customer service doesn’t seem like a good fit for them.

Jared Bonnici: The WORST Starbucks I’ve ever been to and I’ve lived in 5 states. Never open when I get there despite posted hours, the barista could not work any slower and I think he’s trying to.Dine in: No Outdoor seating: No Takeout: Yes Delivery: No Curbside pickup: No …More

jenn ifer: Never open

Tony Khalil: The absolute worst Starbucks I have ever been to. Their is one employee there that just ruins the entire shop. He doesn’t want to be there and take 20 mins on one cup of coffee. He looks for any reason to close for a while and he is very unsanitary. I don’t know how corporate allows this craziness. I’ve tried to go 3 times in one day and each time he closed down for a very dumb reason. He closed down for an hour to clean up a spill. A small spill!!!! I’m done with this location.

Sue Ferrell: Would be better with another worker.

Alice Fox: I went here two days in a row at 7am and they were c)osed..

Ali Sandefur: Seriously my favorite Starbucks around. Baristas are so kind and there is never a long wait

Tony K: This place is a joke ….. seriously. Why have employees that don’t want to work ?

Michelle Taylor: The starbucks seating area was removed. Current features are limited toMobile pickup and in person ordering.

deirdre pew: Never seems to be open. Skip and drive so where else.

Chris Yates: Location does not follow hours. Often closed one to two hours before scheduled closing with no sign posted. This seems to be a repeat issue. Kroger tells me that employees are leaving early. I was told by the Starbucks district manager that understaffing is to blame, yet I work full-time at an "understaffed" retail store with only one manager and one other employee. Just because my store is understaffed, that doesn't mean I can leave my job early. This needs to be fixed.

Natalie Rohane: Well staffed with good customer service.

Voratima Orawannukul: Hair in the drink. That's a big one. Plus, I ordered and was charged for two drinks. The barista forgot to make one.

Daniel Yurko: Just your average starbucks. You cant sit inside yet

Khodr Fawaz: Nice place

Pedro Chirinos: Food: 5/5|Service: 4/5|Atmosphere: 5/5More

Hockey Mom 7: The baristas were great. The store was clean and while it was busy, the flow was moving fast. 2 cake pops and 2 pink drinks for $20 though… steeeeeeep. It seems Starbucks, like many other establishments keep raising prices more and more.

Basmah Al Dulaijan: Not open on Sundays? Made the drive to end up disappointedHours are misleading and need to be updated

Shannon Hesch: Frequently out of stock of products (Sausage breakfast sandwich)

邱Cathy: Service is fine, coffee (americano) is average, passing grade.

My Seppo: B-schools are pretty cool. They have embedded Starbucks with almost full menus!

Crystal O'Rourke: Love the starbucks in ross. Great staff and super friendly.

MUNIA NOOR_OFFICIAL: Small shop but the sitting facilities is very spacious and fine.

User User: Best star bucks I love it...

Lauren Cole: I gave them the benefit of the doubt after the last negative experience, because I thought they were just training new people, but I'm now done with this location. Today, I ordered my drink (a latte) and saw her write my name on the cup for a hot drink. Somehow, a lemonade came out for me. I told them my correct order, and they then made an iced latte. When I said that I didn't ask for iced, the person went off on me about how she couldn't have known that and I should have said I wanted hot. I still wonder what happened to that original cup for a hot drink...

Ryan Ryan: Obv it's Starbucks

Yiyan Kang: The customer service sucks. Those people always give you a bad look as if you owed them a lot of money. I don't get it, if you don't like your job why don't you just stop doing it.

Alan Grabill: This little coffee shop was so cute! I am in town for a few days visiting the University of Michigan, and some one told me this was the best local coffee shop in Ann Arbor. While I haven't tried any other shops, I must say that I highly recommend this one!

Rick Smoke: Great place for a 'cuppa'

Marissa Katz: I have had more than one experience when after waiting ten minutes I check in and they totally forgot to put my order in the first place. All of the employees that I have interacted with are extremely rude and unfriendly

Checkered Flag Interactive Media: This location is honestly awful most of the time. The Baristas when they are busy say they can't make certain drinks and then don't know certain drinks that I get at other locations. Took over 15 minutes to get my drinks as well.

Pierre Horgrow: Cozy.

Amanda B: I don't know why I keep coming back here. My drink is never great, but today was a new low.

Avah Brann: Slowest and worst service ever, very unorganized.

Jennifer White: We came the other day, and they were out of iced coffee and stated “they don’t make it” …the sugar-in-the-raw was empty, they were nice, but they were in no way busy and had four people working, so not making iced coffee and not stocking sugars was odd. No creamer was out and when my husband requested it, they handed him a nearly empty carton with maybe a tablespoon of creamer left in it.We came today to kill some time before an appointment and did a nice mall walk. No one is here, they don’t open until 11 now, which is silly, because most of their business seems to be mall employees…. They had all the teas out… not refrigerated. Around the back, huge bins of premade tea. Starbucks used to make this fresh daily and refrigerate it, so this seemed yucky. I Dont know what’s going on with this location these days. Won’t be back through.

Azia Martinez: Never opened, I walk up to the counters many times with 4 or more people and they say they are closed for short staff. I do however love one guy with shoulder length hair. I always forget his name and he always makes my day!!! He’s the mvp of that location

Kyle: not even opening at 1:43pm, wth?

Keith BARTHAUER: 1030, employee behind the counter. I walk up and she says we open at 11Clearly states on their advertising that they open at 10.Never again. And you wonder why people don't come to Briarwood.

gstevegreen: Meh! Can be good, but if you go at the wrong time you’ll think I’m in the wrong place, 30-45 min for drinks and if you watch you will see 15 other people touch every cup lid waiting on the counter.

Karen Taylor: Very expensive

Jenni Piper: Website states they open at 8 but when you arrive they tell you they don’t open til 12. What’s the point of a Starbucks that opens at noon

Bill: It's noon on a weekday. Was in the mall and walked down to SB to get a snack and coffee. 3 ladies behind the counter, so you weren't shorthanded..One says, "We don't open till 4 (PM)..Seriously? 4pm.? Then at least fix your website. Don't say you' re open (like a real business) when you're not..(And, you're paying 3 people to stand around and tell customers, we're not open for 4 hrs?).I understand malls have fallen on hard times. But you're sure not helping. ...one more reason never to set foot in Briarwood again.

gem: the most rude starbucks i’ve ever been to. the workers all roll their eyes at everyone, HUGE ATTITUDE PROBLEM! they’ve messed up my orders multiple times and have no manners. the worker with the green hair, rocky i think, slammed my baked good on the counter after i told them it wasn’t out. everytime i visit this starbucks i am disappointed by their service, even though it is close to my place of work i will gladly go out of my way from now on to go to a different coffee place.

Kimberly Vaughn: This is truly the slowest Starbucks I’ve ever been to. 5 employees: 1 making drinks, 1 refilling containers, 3 chatting.

Chelsea Michelle: The new management is HORRIBLE! The workers seem a little racist (hence how they was looking at me when I walked up). They don’t know what they’re doing. My drink was so milky and disgusting. They shouldn’t have opened up so soon because nobody there knows what they’re doing! I’m disappointed.

Kelsey: Amazing staff! This is my favorite Starbucks location and I'm so excited they have reopened.

Veronica Bullard: Follow MePrompt, friendly service.They weren't out of espresso, milks, flavorings, or coffee either.They have everything I came to get.A coffee that everyone loves to hate, especially in Italy and throughout europe where they call it overrated, burnt, flavorless trash but I'll give them a good rating anyway out of my own ignorance and inexperience with the real, authentic, perfect cup.The best way is to leave out all of the sauces, syrups, and flavors and get a single or a double shot.That way I can save calories and get that buzz I want.

Iron Knight Gaming: Open back up! 😓 Need my coffee 😤

Autumn Rogers: This location has been closed for about a month or so now... 😞

Rohan Sachar: Dine in: No Outdoor seating: No Takeout: Yes Delivery: No Curbside pickup: NoMore