Best Internet Service Provider Flint Near Me

Mohammad A: Worst customer service ever for both online and in store.

Sandi Brunner: The worst customer service EVER!!!! There is no live person. They want everything automated!!! I need to talk to billing!!!! I say "billing" and I get automated payment prompts!!! I want a cheaper bill with what they save on normal human customer service! Worst experience ever!!

Stevie katrinic: If I could give Comcast 0 stars for their service I would I've been paying for their internet service for about 4 years now never had a problem with my box never had an issue with my internet and now all the sudden it's not working when there was a technician in the area the other day working on the poles and that has nothing to do with my box apparently even though my box has been working all this time and when I called I was told that dude was a source of the problem now I go in today to see about my internet not working and I get disregarded by a very rude young man in there saying that I need to replace my box even though there was a technician there causing the issue. Never felt so disregarded don't know why they have people with such a little experience out front like that when they can't even handle social conversation.

Thelma Mccall: I had a very pleasant young lady name,Tyerica wait on me.She assured me everything was okay

Raeann Gatenby: Keonte was awesome. I walked in and got what I couldn't do on the phone or online. He restored services we were missing in minutes. Thank you Keonte!

Jennifer Pastor: They say you need an appointment, but you can’t call the store to get an appointment. They were so rude.

Jenn Rose: Terrible wait and the service is below decent

Lynda Shaw: I got a mobile phone on my account and have had nothing but problems going over the 1G data. I don't understand why the phone doesn't automatically pick up my home internet when I walk in the door. You have to turn it on manually they told me. It's not right I'm so over this.

Gary Ballard: If I could give a zero I would. The policies and customer service have been awful forever. 2 hour wait time.

Michael Woodworth: Fast and friendly, what else could you want

Jessica: I wish I could zero stars! This entire location is useless and a waste of time!

Dakota Dixson: Pay close to $90 a month for only internet that goes up every few months and it will go out randomly. It’s been out for the last hour and when i try to speak or message an actual person i get put on hold for 20 plus mins or redirected to another message bot. Customer and general service sucks for the price you pay

michelle Lay: Horrible

Matt McLincha: Service is mostly OK. Prices not so much. The big problem with Xfinity is they've started blocking WiFi based security cameras. Obviously a way to force you yo buy a camera through them. I had to setup a secondary WiFi network, and of course no connectivity issues. This is b.s. I should be allowed to use whatever devices on the network that I pay way to much money for. Get it together Xfinity, remember your no longer the only game in town!

Amanda Smith: If I could give zero stars I would.I have been with Xfinity for 11 months, my bill was supposed to be $89 a month but had been informed by a chat rep that I have been billed $119.00, my payments have been due before I get paid, so I call in to set up payment arrangements or payment agreements and they turn the service off before the payment date or attempt to take the payment early and then shut off the service anyway. I call to complain, and nothing happens. There have been times that they shut the service off before the payment date we agreed on and when I attempted to use the chat options it would not let me until a payment was made so I called them and still could not speak with someone until I made a payment which then over drafted my account. They have done this EVERY TIME and EVERY TIME I call to complain, and nothing happens. This last time they shut the service off a day before the agreement date and I was on the phone for an hour and a half waiting to speak to a manager who did nothing to help me. I have been charged reconnect fee's even though they shut it off before the agreement date. When I call and explain that I have proof of the agreements they tell me that they don't see it from there end, but I get a text and email conformation every time. I have been charged for technical support to come out and fix the internet connection when it was supposed to be free. Today I called to cancel my service and they refuse to shut it off until bill is paid in full. I have paid for things I should have but they still want more. I have filled a complaint with the BBB and will be going from there. Do yourself a favor and STAY AWAY

Joseph Richards: Need more locations. 30 mile trip for us!

Megan Hendricks: I was only in there for maybe 10 minutes.I was assisted by James Hogan.He was very helpful and friendly.

Dan Guiett: No phone number to story . Tried 4 times not one call in Michigan

Rachael Marr: WARNING DON'T buy any movies you won't be able to keep them on any platform even after you pay for them..

rick bennett: Very poor service, I seen employees wait on People they chose. I walked out and won't go back. Management should look into it.

Jon Bail: Responsive and patient. Best, north of Davison.

Paul: Been with Bitwise for over 10 yrs and very pleased with their service. Would highly recommend them instead of big corporate providers. Excellent Customer Service!

Deborah Nowosad: Positive:Professionalism,Quality,Responsiveness,Value

Marnee Grossbauer: Excellent customer service.

Wayne Morey: Positive:Professionalism,Quality,Responsiveness,ValueThese guys are very helpful and responsive. It is much appreciated.

Jason Baker: Updating my old post as this company has taken many steps to provide me with great service and has helped resolve any issues I had in the past in a timely and professional manner.

Maegan Murphy: Positive:Professionalism,Quality,Value

Valerie Dean: Positive:Professionalism,Quality,Responsiveness,ValueI am very please with the service I received from Bitwise. They went the extra mile to make sure everything was working well and have been sending more information that I would be interested. Great people !!!!

BONNIE LEWIS: Positive:ResponsivenessTech support has been very helpful when we had connection issues.

Megan Conlay: Been trying to get internet now for 3 weeks who knew that a buisness wouldn't want buisness. Been rescheduled now 3 times and judging by the pattern probably get rescheduled on the day they are supposed to come back and well. Will keep what we have if they reschedule us again because they made it obvious they dont want new customers . Cant keep taking days off for them to not show up and its ridiculous it's taken this long to get internet installed if this is how they handle new customers hate to see how they handle existing customers..... heres to one more shot but if the unprofessionalism continues we're done

James Myer: Critical:Professionalism,Quality,ResponsivenessHardly ever call back! Very poor quality reception! Every time u want to watch Netflix at night. It constantly buffers.

BILL ALLEN: Positive:Professionalism,Quality,ResponsivenessBeen with them 13+ years for our business,Still going strong!

Brian Toomey: We are happy with Bitwise internet. We have used two other local services and this one is the BEST. The one time it went down the problem was power outage to Davison but Bitwise standby system got it going ASAP

Random Rebecka: I wish I could give them a good review I've been a customer about 5 years but really I can't. Price is decent but the internet crashes a lot. Usually you can count on it every storm and slows way down in the evening. I really don't mind that but it has affected my kid turning in school work. They are kind on the phone but you can never reach anyone for billing or service problems ever without calling a ton, and if they have billing issues they never tell you. They will let my service continue a few months and then turn it off with no notice at all and when I call them then tell me I owe for multiple months which several times I don't even think is accurate. I appreciate the leway but if they would send a text or call letting me know it would never be an issue. Then when I do get ahold of someone and pay they never turn it back on without having to call again and hope to have someone answer or even have the ability to leave a message. If you are okay with it being semi undependable but no cap on data when it does work maybe it'll work for you. Just tired of being disappointed and never able to count on it. I pay bills online and have been late on payments due to this stuff too.

Alicia Simpson: The connection is great, we havent had any issues or outages, even during storms when other ISPs strugglw. It will slow down at times if all the devices for all 8 people in our home are being used at once, which is rare.

Luke Swartz: It slows down every night, inconsistent during the day and crashed the last 5 days in the morning, if your looking for Internet this should be your last resort

Joshua Ignash: Not the best but not the worst

Brian Becker: Remember dial-up connection back in the early to mid 90s? Remember clicking on a page then going to go get a cup of coffee waiting for the page to load. Bitwise brings back the good old days, that weren't so good.

Lila gurrola: Problem was quickly fixed and internet is working great thank you bitwise

Sharon Pratt: We have been with Invisalink for several years. We pay $85 a month for the worst internet service EVER! It is as slow as dial-up. You call customer service and get a recording to unplug your router (which you do) and you ask them to call you back and CRICKETS! Our upload speeds are always around 2 or less and our download speeds are the same. THIS IS UNACCEPTABLE! You cannot do anything on the internet with speeds that low. As an educator having to teach from home this year it has been a nightmare. Mr. Tebo and his crew lack professional business skills and they will not be in business much longer with Starlink on the horizon unless things DRASTICALLY change. DO NOT BUY Internet form this company you will regret it! Read the reviews from others, this is not a one time disgruntled customer.

Ashtyn Prater: Would NOT recommend to anyone. Stay away from this company. The lack of customer service over and over again was astounding. I have never been treated so poorly and disrespected by a company that I AM PAYING! We canceled our service because one; we found a cheaper option. Two, the connection went out every time it was windy, and working from home I could never use this internet to get on virtual conference call without being disconnected or the service failing. So, we decided to cancel because this internet is not cheap, and like any person would, if you are paying for a service that is not up to your standards you cancel. When I called to cancel, I was disrespected to the point where the owner was yelling at me over the phone while I stayed calm explaining why I do not want their service and it should not be an argument. When I aligned up to get this internet, I was also told there would be no contract and I could cancel any time. The owner asked what internet I wanted to switch to and when I told him he said that is the worst internet available and that I will be calling him back begging to get his internet back... He also told me I signed a document saying I agreed to the two-year contract. I then asked him to email the signed contract to me. When I received the email of the documents, I signed by signature was NOT on the page where it explained the 24-month contract. Also, without notice when they came to get their equipment I was at work and the dispatcher called and I could not pick up the phone (didn't know why they were calling). I then listened to his voicemail and he said that his crew was coming to pick up the equipment sometime today, I was caught off guard because it is the middle of the month and I have paid Invisalign through the end of the month and we asked them if we could take the equipment off of our roof ourselves and bring it back to the office and they said yes as long as it was within 30 days and not damaged. I called back 30 minutes later, and they had already been to my house and taken the items. I was not happy, and this is Not something any homeowner wants to deal with during work. Giving 15 minutes notice for arrival with no previous communication is Not acceptable. I know internet is hard to find in rural areas but DO NOT use this company!!

John Dombrowski: Positive:Professionalism,Quality,Responsiveness,ValueThe level of attention to detail from Invisalink is unsurpassed! Great service and tech delivered by people who take your connectivity as a matter of personal pride.

timothy sands: Been a customer for several years now. 90% of the time, the service does work fine... until summer, when I need to fight the line of sight through trees that are across the field towards the farm I get my service from. But the issue I have most with this company, is they punish customer that pay there bill month after month but are not on a contract... $10 more per month to not have a contract, forcing people into contracts is class-less!! I understand the contract when I first signed up... Now they raised the price on top of that with no notice that I received, saying the price will be going up. Service is NOT worth the $85 per month I am paying for your tear 2 package... I am now looking for another source for Internet.

Jim Tom: This Company is not a good wireless internet provider. Don't make the same mistake we did! Here's what you need to know, You will never receive a call back, you will not get close to the speed you pay for, there Tek support is awful and non exsistent.. I'm not sure who's leaving the good reviews put you can bet it's not the consumer. !!!!! BEWARE !!!!!

Brett Meyer: This is the best option for rural internet in the area. You have to keep in mind that it's wireless internet so naturally you get some variation in speed but over the last 13 years I've used them, it keeps getting better. Its far better than any of the satellite services and dsl. I've had a good experience with customer service with any issues I've had.

Sherry Yale: With a rurally remote residence, internet was not available from many companies. I chose Invis-A-Link due to its speed so my son can play video games online live with his friends....my understanding is that this is one of the most demanding uses of internet. It works great for him. Additionally, my boyfriend did a speed test and said this is one of the fastest internets he's seen. Sometimes everyone in the household is on the internet at once and it continues to work. At installation, Invis-A-Link did tell me there are limits to what it can do when there are multiple people using the service at once, as bandwidth is not infinite. I have rarely noticed this, not to the point of being a problem. There are times that the weather with the trees on my property can disrupt service (this may have happened twice briefly in the past year, which I have found comparable to prior internet services as well) and I was given the heads up of this possibility during installation and what to do about it (trim trees so the signal can get through). I don't think I have ever had the service go down at Invis-A-Link itself; not sure, maybe once during a bad storm if that, and I have had it for over a year. The customer service reps that I have dealth with have always been friendly, helpful and professional. Invis-A-Link has always been very straight forward with me and they know their service and what it can do. I am very happy with it and can confidently recommend it. I am not an employee....lol....just an appreciative customer.

Charity Heineken: Excellent customer service, generous referral program, great internet service.

ピクセルDarling: The worst ISP I have had. I was promised up to 300-600 mbps, yet everyday all day I get 5, maybe 10 if I'm lucky. But let's not forget, you may not even have internet for a full day, hours, or just literally off and on all day. If you just want to browse the web, then sure its fine, other wise, netflix, gaming, on demand, youtube, you can forget it. Let's not forget the subpar installation. They didn't wire the cables were I asked, and barely secured the cables. I had to re-wire where I wanted them. If you could give a negative star rating, then it would be a negative 5 star.

Dan McCaul: Editing my review. Much more pleasure able experience the past few months. Although I’m still disappointed in website, I know they can come up with a overall better site, but that’s not what’s important. The internet service has been much better. Their on-call tech support helped resolve an issue and convinced me that the internet connection was solid and it was a router issue, which is everything I could ask for while being on phone with tech support and he was able to explain everything in a why it is this way and why it does this fashion. Think his name was Jeff, so shout out to Jeff for being awesome at his job.

Lorraine Smith: Saw a post on social media about how you respond to your customers. Disgusted. Also to have employees brag about it online?!? Calling people uneducated! As a long term older resident of the Lennon area this is not the kind of company I want representing my small town. Better business practices should be taught. Maybe even some contact from the EEOC.

Kayla Cavazos: My wife left a review and it seems you find it funny to have your employees mock and make fake reviews for your business. Maybe you should check with your employee's who brag about it via social media. If you're going to have employees make fake reviews don't leave a trail. Also do your job and make things right. Not a fake name not a fake email. GOD BLESS LOVE me and my wife.

Paula Stevens: Small company. When you call with a problem, you usually get one of the owners. They really try to get internet in difficult areas at a good price. I wouldn't go anywhere else.

Lary Richards: I have been with them for a long time with the highs and lows but they don't care no customer service

PacmanIsAlive Podcast: Also gotta give this place 5 stars for Jaime. She does a great job as well as help keep you entertained while you’re waiting for phones to load everything from another. You guys have a great team good job

Pacman Cherveny: They might have long waits but it's your fault for not making an appointment but if you ever had the pleasure of meeting Van you'd give this place 5 stars too. I'd give the place 10 stars while he's on the clock. He should really be marketing for you guys cause he'd be great at doing that

Ryan Sweeney: Absolute insanity. I just need to pick up some equipment and I've been waiting for 45 minutes so that the same problems that I came in listening to can still not be resolved. Not a single person here cares about expediency. The manager came out and made sure to insult me by telling me my options of driving 40 minutes to another one or having it delivered.

Anthony Randazzo: Two Chatty Kathies in this location. Pack a lunch when you go there. 50 minutes, 2 customers.

Jacob Whittle: Place is garbage. Management is TERRIBLE!

Audra Bowman: Hadn't been inside for years since they changed the store, but had to drop off equipment and the line was so long and only one employee was there taking customers. She did say people could leave their equipment there and go if they didn't need a receipt so I did. Hope they take care of it okay. I had a quick question but they wouldn't answer it until it was my turn. I had like 12 people ahead of me. So I just left. Won't go back again if I don't have to. I miss the way it used to be before the remodel.

kismet rebeccarocks: After waiting 50 minutes in line I was finally called to the counter! There were 10 customers there and only one knew about making an online appointment . You need to promote that better but in the mean time get some seating for the elderly and disabled !!

machine man710: This place is a joke. Horrible service, no staff, slow as molasses. If needing to deal with this store you better have the entire day free, bring snacks, bring your own chair or you'll be sitting on the floor.

Dennis Sweet: Spectrum is terrible if you own a Motorola spectrum service and Motorola do not get along and every time you get an update you have to call or go to the spectrum store to get it fixed. And spectrum doesn't seem interested to fix the problem with Motorola phones so I fixed it I went to T-Mobile

Troy Keating: The employees don't know what they're doing and need more training. It doesn't help that they have to master all the Spectrum services instead of being departmentalized into a specialty. Wouldn't recommend doing anything here except exchanging equipment. Also make an appointment or you'll be waiting for hours.

Joani Stapleton: Not just an internet store now it's a phone business. No where does it say set an appt online. thank god a lady there said she'd been there 2 hours before being waited on because appt came first.i just need to returned my deceased father's cable boxes. Won't go in there again.

D1NO Foxracer: Spectrum is trash and their customer service garbage as well. I was treated terrible inside the store while waiting also. Tried to drop off their equipment on two different occasions and the wait was well over an hour both times, maybe a quick drop off counter or something similar is needed. Tried to get corporate to email me a return label, but they refused also. Finally had to drive way out of my way to visit a UPS store and mail it back to them. I'm trying to change providers so I don't have to deal with this horrible company again.

The Worm Hole Talk Show: The customer service representatives here were very rude. They lied right to me. Tried telling me it was cheaper to pay $10 a month for 3 years then just keep my $200 phone. Manger tried to pretend he didn't see or hear anything... Go to Fenton they are better.

Troy Fink: wanted to return my device here I was told no they are yours now they want to bill me for them don't go with spectrum that's my opinion

Angie Schwartz: The store was very helpful. She even found a way to save us money. In times like these, we need savings.

Karen Coffin: Tried to get my phone transferred for a month and still went without service for because they messed up my phone so bad I couldn’t even get directions to find it.

Edward Huckabee: Slow Slow Slow 2 workers helping each other lot of time so line not moving for price should be able to hire somehelp

Gavin Sheehan: Great service from the staff in showing me different plans and options but prices were a little high for me and my needs

Jennifer Sprague: Was yelled at by associate in front of a crowded store because I approached her to ask a question. She was completely rude and unprofessional. The kiosk to sign in was not working and I had no choice but to go to counter to let them know I was there for my appointment and was reprimanded like I was a danger to her. I use spectrum for phone, tv, and internet and am now looking elsewhere.

Amanda Evans: People are helpful if you ever get to talk to someone. It's very crowded. I waited 2 hours and finally left. Came back the next day and had 4 people in front of me before they even opened. More stores and more people are needed.

amos spahnie: If I could give zero stars I would. I have never seen a company that doesn’t return calls or complete service.Your customer service is severely lacking and this service itself is horrible. Drops out constantly can’t get any signal at all. If you do try to call to have the service fixed. You can’t get in touch with anyone.We have since canceled our service ask them to come out and collect their equipment and they still took a payment out and we are disputing it with our bank right now .Do not go with Tri-County wireless awful company office service. No customer appreciation just bad bad bad all the way around.

Lou Sassol: Wife and I have been trying to cancel our service for several months. We’ve tried texts, phone calls, emails. The only time we hear back is for the latest bill that has late fees. They’re the George Costanza of internet companies. Cant break up with them if they ignore you completely.

Otto Haentzler: Critical:Quality,ResponsivenessConstant issues. Very difficult to get a hold of, even to cancel service. Just received Starlink. Would have stayed with the local company but it was too miserable of an experience.

Hayley M: When the Internet works, it’s extremely slow. But it goes out multiple times a week. I live in an area where there are no other providers, so it feels like they’re just taking advantage of people that have no other option.

Stan Mathewson: On 2/26/23 I emailed tricounty to cancel my service because I have gone with another carrier. I heard nothing. I attempted to call them and cancel. Had to leave a message and again heard nothing. I texted the number like the recording said. Nothing. Sent a message on Facebook messenger. You guessed it. Still heard nothing and now I have received a bill this month for a service I haven’t been using. I will be disputing this charge with my bank. Hopefully I will get a call from them sooner than later!

John VanDriessche: I have been trying to get a hold of someone to help with the internet issues we are having. I have opened tickets, emailed, and texted over the last 3 weeks without a single response. When I call no one ever answers the phone. The internet goes down every day between 5 and 6 and goes down on the weekends, usually for days at a time. This company used to be good but whoever is running it at this point does not care about their customers.Edit. Can someone please call me regarding my internet not working. Thank you

Terri Nagy: I have been trying to cancel since Jan. 18, 2023. That was my 30 day notice, Text, Voice, email, no response. Plus I am now billed for another Month.

Amy Brown: Service has gone downhill significantly in the past year. We are currently without service for a full week and the company is not responding to our requests for updates/status. Multiple attempts have been made to contact.*UPDATE 2/15/23 - Our numerous attempts to contact the company included text messages, service tickets, Facebook messages, and phone calls. There were only two text updates provided during the outage and both promised restoration dates that were not met. The outage was over a week long and the ghosting (non-responding) from anyone at Tri-County Wireless is unacceptable. They did issue credit for the outage this time. But there have been more intermittent outages since the major outage. It's just not a great service like it once was.

Cory M. Whitney: Absolute garbage of a company. Sadly, the owner was very friendly and seem like a great guy, but the service was absolute junk from day one. The owner showed up and sat in my driveway for two hours, turns out he was trying to reprogram some antiquated equipment because he ran out of the correct satellite head he was supposed to install on my house. He promised me he would be back as soon as the shipment came in, and would swap it out. That was four months ago, within those four months I’ve reached out to this company more than a dozen times, I have opened tickets, I have left voicemails, I have sent text messages, I have sent emails, and I received absolutely no response from anybody. For four months, I tried reaching this company, and for four months we were ignored. GARBAGE CUSTOMER SERVICE!

Terry Brown: Has been out for 10 days no, the internet service goes in and out constantly. And customer service is not any better. I've left phone calls emails text messages Facebook messages and filled out service tickets, no reply. Numerous people are without internet and they also are not getting any replies.

mike moulton: Terrible service. Is out more than it’s on. You message them and it takes at least 3 days to get back to you. We just got starlink hooked up and has 4x the speed we and are canceling our service Monday.

L D: The service is horrible! If it rains, snows, or the wind blows we loose service. Then it’s usually a day before we get service again. This time we lost service on New Year’s Eve and we’re supposed to have it back 2 days later. As of right now it’s been 6 days and still no service. And you can’t get anyone to answer the phone or texts!

tim unger: Worst customer service I have ever seenWe have been with out service for nearly 3 weeks and have not received one response to our requests to have the service restored..But they have no problem taking payment for the month.Unreal

sandra moulton: Service is out more than it is working. We even have their industrial package

Angela McAlister: Have been experiencing intermittent outages for the last three months, increasing drastically in frequency. Have reached out multiple times and received little-but usually NO response to troubleshoot or resolve.Wouldn’t recommend if you need even semi-reliable service…ours is to the point of going out daily (sometimes for an hour, often for several hours).I’ve given this company countless opportunities to rectify, but unfortunately they don’t seem to be interested in servicing or communicating with their customers.I use our internet for business purposes, so feel the need to warn those who this would affect outside of minor inconveniences. Buyer beware.

doug kaylor: new equipment installed, internet is now really fast, thanks tri-county wireless. I would have given 5 stars but I want to wait a month to see if the great speed and coverage continues .

Greg J.: Not very reliable, last month I lost service over 8 times that I had to write a support ticket with a lost of service for over 24 hours.The month before I had several days without service.Lost of service was not during any weather events - just their equipment.Even after their equipment update this month service was out several times.As a customer who pays for the Business service plan I expect to have internet without interruptions.

Jake Brooks: Elon, please save us….

Becky Dick: Critical:Quality,ResponsivenessI cant believe that no one will answer the phone during business hours and not even respond back the next day or two.. I just don't know why they charge for service that I can't even use!!!!

Wes Morris: We’ve had a lot of intermittent internet problems lately. However, Haley came out from TCWireless today and figured out the issue. After having resolved it, we now have good internet service in working order. Appreciate the helpful service!