Best Children's Furniture Store Grand Rapids Near Me

Ashley Meyer: Store doesn’t open until 11. Update google. I wasn’t the only one there trying to get in. I went to Meijer instead.

Bethany Buchanan: What kind of big box store doesn’t open until 11am. The hours online are wrong.

Sophia Cole: Came to the store on a Sunday the sign said they closed at 8pm. The doors were locked and the woman said there was no Manger and they only were taking curbside orders. However, she saw me and my daughter coming after she put her typed sign up and had us waiting outside for a while before she came to the door.

Amber Billings: They had the stroller we've been eyeing on a demo unit super sale! Very friendly staff, hours are a little different then it says online, they open at 11am on Saturday. They don't have the staff to have the normal hours listed and buybuybaby didnt change the hours on the site! Clean store!

Micah Anderson: I went to the store because online they said they had the item available for pick up. So I go into the store ask cashier for help she doesn’t think they carry the item. So I look around not 100 percent sure even where to look. So I order it online for an hour pick up. They send me order number charge my card. Never told it was ready. So I call the store they have NO IDEA what I’m talking about nor my order. So I just go back up to the store because they actually do have the item purchased it. I go online to get a refund and it’s not in they system so where is my money ?

Dan Lauer: Went to Buy Buy Baby to look for a travel system for my daughter and our new grandson. Laejah went out of her way to help us out! With her help and the help of the other girls in the store, we were able to save money on the cost and they are shipping it to Texas to my daughter at no cost to us. Thanks to store manager Lexy and all of you at Buy Buy Baby! You have a great team!

Erin Kanouse: I recently visited Buy Buy Baby to select a stroller and car seat for my baby registry. I'm a first time mom and really had no idea what I was doing. Bri and Lizzie were the associates who helped me and they answered every question and demonstrated the functions of the strollers to me. The manager was also phenomenal in customer service and her knowledge of the baby equipment. I felt so much more confident after leaving the store. And they gave be a little gift bag with sample mommy items and items for the baby- like lotions and a pacifier etc. The Noodle & Boo belly oil is so nice I ordered some in a larger size. I also got a "baby on board" suction cup decal for my vehicle in the gift bag, which was pretty neat. I'm so grateful for the ladies who helped me that day!! You made an amazing impression on me and helped the selection process to be easy. Thank you!

Jacqueline Boss: Drove two hours to come to this store and arrived to a note on the door saying closed, only open for curbside pick up. This information wasn’t posted online anywhere as I looked up store hours before traveling to this store. Very upset!

Kelsee Brozek: This place is terrible. It’s unfortunate that they are the only local place with a decent amount of diverse baby products. If you chose to shop here, do so online. Store is always a mess…workers are not helpful & look miserable & they are ALWAYS closed. You will look at their hours, drive there only to have a rude employee tell you they are closed due to staffing issues. Don’t waste your time here…I have never gone to a store and had it closed within business hours not once, not twice but 3 different times in the last month or so…one time it was at like 3 in the afternoon on a Saturday…

Bilal Shahid Bangash: Absolutely horrible customer care in store. Went today, it looked like nobody liked their job and anything we asked them was a major inconvenience for them.

Woody Bomgaars: DO NOT BUY FROM HERE!! I ordered a step 2 Woodland climber which is pretty large. It comes in 3 different boxes. I received box #3 one day, box #1 the next day and never received box #2! After 2-3 weeks of calls into customer service, with no answers, I requested to speak to a manager. She couldn’t and wouldn’t help me either. So I ended up returning the 2 boxes and buying it from somewhere else. I’ll be curious how quickly I get refunded.

Bethany Brewer: No one was interested in helping me checkout and two staff members were flippant about helping me get a monitor (you have to bring the card to the front desk). I was there for 45 minutes for one thing and they still could not find the monitor or get the coupon codes to work. Products are significantly above Amazon prices. I was only there because someone had given me a giftcard but, in the end, I still left empty handed. So sad. Getting baby stuff should be a great experience.

Chloe Youmans: Lexi is amazing!!! Dealt with her in May 2021 in regards to a dresser bought during covid May 2020. I thought nothing could be done cause i waited to so long (my fault). One drawer had tape inside blocking it from opening all the way but it was so deep in I couldn’t reach it. I finally decided since i paid over $400 for it and it came like that i should say something. Anyways Lexi immediately ordered a new one for me. A month goes by and i call to get an eta, Lexi said because of covid everything is delayed and she is not sure when it will be in. She offered to give me 50 % off if i want to just keep it. I decided to do that.So move to Tuesday 8-17-2021 i was changing the sheet of the changing table and saw huge scratches on the dresser from the changing table. I called and spoke to Lexi thinking nothing can be done and she told me that my original replacement dresser was coming in that day and she will have it delivered to me. I was shocked they would do that after refunding me. She also told me that she can either order a new changing table for me but it wouldn’t be in until Nov 2022 because of covid or she could refund it. I chose refund and she agreed cause my baby is now one and will be to big for it by the time it comes in. So i went in the next day and she refunded that and the mattress i bought with it. She is amazing!! The store is amazing!! I was reading some of the other comments and it made me sad, all furniture places are having major delays. That is not the stores fault or associates fault. I ordered a couch next door to buybuybaby back in April 2021 and still have not received it.

Norman Young: Lexi went above and beyond to help us pick out the essential pieces for our baby …. Highly recommend

Kaylee Hoffman: Went to buy buy baby today to get a video baby monitor. I was immediately greeted at the door by the cashier which was nice. She even offered to grab me a cart. I was having a hard time picking out baby monitors and was helped by Anthony. He was a huge help and helped me pick out the the right monitor for me. It was great to receive such great customer service. Will definitely be coming back.

Heather Smith: Made a purchase in March 2021 and per the receipt and the sales clerk when I made my purchase I had 90 days to return this item. I have my receipt and they are refusing to take it back for full credit. The store supervisor, Lexi, laughed throughout the conversation. Said it doesnt matter what the receipt says. She told me to go to their website. I was not expecting that at all. That was my first visit and purchase ever there and will be my last.I got the feeling from Lexi's attitude that she knows they will not make this right.

Dark One: Lots of baby stuff very big store top pick

M J: NEVER ordering from them again. I placed an order on February 10th and the email said it'll be here by Saturday. That Saturday I got another email saying they're running late and that it wont be here until Sunday. I thought no big deal, it's just an extra day. Nope. It's now the 18th and it's still not here. I called Fedex because that's where it's coming from and it's stuck in a different state. It hasn't moved since that Saturday when it was supposed to be here. When I called for a refund, they said I wouldn't be able to get the refund until DECEMBER. I'm so fed up with having to call to see where the package is at. It would of been okay if it were to say that it would be here later than that Saturday that they originally said but since it never came when it said it would and it's been a week since I've been waiting to see where it's at and when I would get it, I'm fed up with waiting and will gladly order from another place that will actually deliver my package on time. I will not be shopping here again.

Alexandra Cunningham: We ordered a crib from their website on December 28, 2020. After 3 failed delivery attempts and horrible customer service, the crib finally arrived 7 weeks later on February 9, 2021.

AmyJo Johnson: Lexi Lu was LOVELY. (I hope I spelled her name right!)We made an appt for a registry consultation and indicated we wanted to look at strollers mostly. She was very patient and took us through MANY models. She was the perfect balance of being price conscious AND showing us what we wanted/needed. She was able to quickly give us some helpful info around other large purchases like cribs, gliders, car seats, etc.Her advice was that if we wanted to get another look to come during the weekdays as they are MUCH busier on weekends. It was Thursday evening and the store was quiet.

Joy Brown: Kristin was friendly and knowledgeable and the price was very affordable I will be back soon!

Rochelle Westhof: The sales person Deborah was excellent. Very knowledgeable and helpful. Also she wasn’t pushy at all. Great experience buying from Bob’s Discount.

JC Olson: We like getting stuff here, always been quality and the prices are good. Staff are friendly and there are snacks/drinks inside.

Phil Watkins: Extremely helpful and very responsive.

Nico Mitchell-Garcia: I've been to Bob's a few times. This past experience with Claire was great! She was attentive and helped me find everything I needed.

Dan Snider: Got a 3 piece table set at a great price. Our saleman, Dan Levoy, made the process fun and informative. Free coffee never hurts either. Definitely recommend Bob's!

Aaron Rose: For the amount paid, the quality is terrible. Poor craftsmanship on the entire set I got, bad paint job, cheap hardware, scuffs on almost every piece fresh out of the boxes. I would rather go with Ikea if I had to do it again.

Hassan Sumbal: Great service and friendly team.

Skyy Lofquist: I would actually rate this company zero stars. Horrible all the way around. My agent was no help, the company was no help, Wells Fargo was absolutely no help, good proof, no one! I will never order from this company again!

Matt Murphy: I was so happy with staff, giving me space to find what I needed, and then was helpful in checking out.

Jacklyn Smith: Stopped in just to see what they had in dressers and was very impressed with the selections! The salesman Brian was very helpful but also lowkey letting me shop without bothering me! Aling with that Debra also showed me a break area for customers with coffee, cake, ice cream if i remember correctly lol.Definitely worth the trip!

Austin Dickinson: Nothing discount about it. I went in to get a quote about a king sized mattress and frame. The quote was $2100. I looked around and saw that big lots had the same exact mattress and frame for $1050. I saved more than $1000. I guess that’s what happens when you have salesmen who are commissioned.

Sharon Scullion: Grace was totally awesome, she helped me with everything I was looking for! Thank you Grace! I’ve already recommended people to your store and told them about my experience!

sharonetta wells: Cristian T. Was very helpful thank you for your patience

Kelly Sterk: They had an amazing selection of furniture. We were met right at the door by an asistant that helped me pick a beautiful new dining room table. The cost was better then most places i looked too. Will definetly be back for other household purcheses

Pamela Jones: Nice and clean was approached with hospitality and found the perfect dining table for me.

Chas Crawford: Kyle was very helpful and answered all our questions. He made our trip enjoyable!

Mary Strauss: Emily did a great job and got everything taken care of in a short amount of time. Happy with the outcome.

Jordan Stahr: Deborah was great to work with, she was knowledgeable and made the purchasing/decision process easy.

Faye McGhee: Great service. Kyle you're the best.We were greeted warmly. No pressure sells, and we were allowed to look around without being harassed every 5 minutes.