Best Shelving Store Grand Rapids Near Me

Nikki Snyder: UPDATE: Communication has not been great in regards to the 3 items that we purchased. I've had to reach out to inquire on the estimated time of arrival for each of the items we ordered. We were quoted 3-6 months on the chairs. After 5 months with no communication, I reached out AGAIN to inquire. We were told that one chair is in (we were never contacted about it. It was just sitting in the warehouse) and the other chair/ottoman won't be ready till mid July. I understand that there can be delays with the manufacturer but why wasn't that communicated with us? They asked us if we would like to set up delivery for the chair that been sitting in the warehouse but then we are paying 2 delivery fees. Good for Klingman's I suppose. We had such a great experience ordering the items I'm VERY disappointed with how it seems to be turning out. I feel as if it was all about the sale at this point.I must say furniture shopping is an interesting experience. I found that the higher end shops are quick to judge you on your appearance. I encountered that at a few different places and I thought Klingman's was going to be no different. When we first walked in we were looking at a couch that was near 2 employees. Not one of them greeted us and we were very interested in the couch we were looking at. We decided to take a quick look around before we left. That's when Michelle B. came over. Michelle was AMAZING!! I had been struggling to find a couch that fit in our new place. Michelle went above and beyond to help us. She showed us around a few different pieces and was very helpful in getting prices for us.Then she went one step further by offering to help us figure out our design for the new house. We picked out a couple of pieces that we really liked. We came back the next day and she had different rugs, fabrics and color palettes to choose from. She was so thorough and incredibly helpful as I was lost on how to design our new space.I cannot recommend Michelle enough. Her passion for interior design shines through and I'm so thankful that she came over to help us. The furniture we've gotten so far is so sturdy and incredibly comfortable. Thank you for all your help Michelle! We truly appreciate it and your incredible vision :)

Daniel Trierweiler: Richard was such a delight! My wife and I have been checking out multiple places for a sleeper sofa and Richard came to our rescue with a ton of great advice and experience! We will definitely be going back soon and asking for Richard.

Kim Lamb: Of all Michelle’s qualities, I do believe her listening skills are the keenest which I believe such an asset when decorating. She attentively listened to how I envisioned the spaces I was furnishing, and immediately set to task identifying pieces that all reflected that vision. Her selections were perfection, and her ability to describe color coordination meticulous; something I am not particularly skilled at. She was incredibly patient, timely responded to questions and was attentive to all my needs. I most certainly will work with her in the future. Thank you!

Paula Scrimger: I wish there was a way to give Michelle Brown at Klingman's more than a 5 star review. Someone needs to bring on the 10 star option! Michelle is an incredibly talented designer and a phenomenal person. She's informative, honest, a great listener, and she made our experience fun. She went WAY above and beyond just helping us pick new furniture....she envisioned a cozy, welcoming living space with the comfortable feel we hoped for. From the couch and ottoman down to throw pillows, paint color and accessories, she pulled together a curated collection AND helped us stay within our budget. I personally find it difficult to weed through all of the furniture choices, colors, and fabrics into a cohesive look on my own, but she made that part surprisingly easy. We are so excited about our purchases! Thank you again, Michelle, for helping us create a gorgeous living space. You are incredible!

Nomad Nana: Absolutely love the davenport . Modern design.

Joe VanDorp: Ever wanted to pay $8000 for a sofa? Yes? This is how poor people stay poor. Any real millionaire will laugh at you if you admit you bought anything here. dork.

Jerome Hentkowski: Felt very impersonal

Mary Pearson: Beautiful, quality furniture. Great customer service! Thanks, Jim!

Victoria Granzow: Having had previous exceptionally good service, I contracted in March 2022 for a reupholstery project. After an almost four month wait, I finally contacted Klingman’s to advise that our sofa must be returned by July 22, either with the work completed or not. The work was completed but with the wrong size of (too wide) and wrong fill in the cushions. Details for the cushions were discussed with Klingman’s personnel and the upholsterer, drawings and written instructions were provided, additional charges were added for the fill as stipulated in the contract.I contacted the Klingmans salesperson on July 25 and the owner on July 27 to discuss this problem.My experience with Klingman’s thus far has been disappointing.Friday, August 5 - My sofa cushions were picked up August 2 and returned reworked on August 4. Both the size and fill are as I ordered. The upholstery is beautifully done.Thank you, Klingman’s for following through.

Daniel Morris: Nice furniture!

Miranda Cooper: Can not shop in peace without being annoyed constantly by sales associate.

Mike Starr: High quality furniture at a matching high price but terrible customer service. I can understand furniture being delayed but at least call me or return my call and tell me that and I can understand that. Having to call multiple times makes me think I will never buy anything here again

Shelby G: I'm honestly surprised of all the positive reviews. We came in ready to purchase and were completely disregarded by all the salespeople. Weren't greeted or helped at all, even though it wasn't busy. The salespeople that did notice us gave us dirty looks before moving on. Left without purchasing anything due to the disregard shown towards us. I think this is the worst I've EVER been treated at a store.

Debby Rad: David Isreals and Michelle Brown put together a great plan for our office's soft-seating needs. They created an atmosphere that is much more colorful, warm, and inviting for every employee and visitor. It has been fun to be part of the process with them as they made suggestions and allowed us to pick from the options they presented. It has been a pleasure working with them and Michelle has been great continuing to see through all the details even with all of the supply delays.

Timothy Wright: We bought a chair from Klingman's. We will buy the rest of our furniture from UBU. Same products better prices.

Doug Polkinghorne: We traveled 2 1/2 hours to visit the store to see a sofa that was in stock (nowhere else). Channa (designer consultant) was fantastic and had such a keen eye. We ended up with a different sofa as well as two chairs, small accent table and a rug. Pricing was good, quality of items exceptional and Channa's design eye fantastic. Its worth the drive to visit Klingman's.We now will go nowhere else.

Kathy S. Warner: Furniture has always been the best and the lady that worked with us on a dining room set took plenty of time and looked up all the prices for us and all the alternatives that we could add to our dining room set and informed us of things we needed to know as in Wood species and pedestal assortments

Lynn Buchanan: We recently visited Klingman's to add to our collection of Stickley pieces. Yvonne Wiggenhagen was very helpful and patient as we looked at various leather and fabric possibilities. She was clearly knowledgeable, but not pushy.

Barbara Engler: My husband and I recently purchased chairs from Klingman's, using texts and phone calls since we live some distance from the store. Our texts were quickly replied to by Bridget, with information that we requested. This experience reminded us of positive dealings with the store in the past. When we first moved to Central Michigan, Klingman's was recommended to us for quality goods, excellent customer service, and great selection! They have not disappointed us!

Joel Hewlett: Nice selection little pricey! And the wait to get furniture is roughly 10 months which isn't there fault

Emily Lemmen: BEWARE! Do not order furniture from Pottery Barn. They lost all 8 of our custom dining chairs with no explanation and no help on rushing the items. Everything has been delayed and doesn't arrive on time. If you are furnishing your home I would look elsewhere for furniture. Worst experience I have ever had with a company.

Kay Connelly: I want it all!

Kinga W: Great ideas and holiday decor.

Angela Ermel: No reward points given for large store purchase. Pottery Barn has gone downhill. No customer service. Poor quality. Should have a ZERO star option, don't even deserve one star.

Ashley Wheatlake: Went into the store hoping to buy a whole new bedding set. It took a while to get help and once I did l, there was not much in stock. I ended up going home and ordering most of my bedding from a different store.

Sally Haveman: I bought six of these stools and after six weeks the rubber on the bottoms of the chairs cracked and broke off, couldn’t believe it because I paid approximately 200.00 for each stool. I called and was told they would contact me by email the next week, they never did. I called again and was reassured they were working on it and would contact me, again nothing. I have replaced all the sliders on the bottom of the chairs. Very disappointed with the quality and service of the Pottery Barn!

Rilee Hammond: If I could post this review without leaving ANY stars I would - because of how terrible the customer service in this store is. My mom has spent thousands of dollars here trying to create her dream kitchen, and I have watched her be treated poorly here several times, and even bare snotty remarks from the employees. The whole VIBE in here is unfriendly. You get better customer service walking into your local Walmart. She is now driving to the Lansing Pottery Barn because she is so tired of the way they treat her here. Absolutely ridiculous , and upsetting. They’re better off to fire all of their staff and start over - EXCEPT for Mary Beth who is sweet as pie. Hopefully you can keep her around all of the negative women in there. Good LUCK!

Kevin Skinner: I dont see what the fuss is. Yes they have unique and great looking items here but their prices are insulting. $1500 for a basic looking headboard. Every item I picked up or looked at was way over priced. If you're willing to pay ridiculous prices for unique items then this is the place for you.

tony headd: Nice, but expensive

Gary Morris: Very clean and helpful

Nancy Day: Didn't go there!!

Matt Siel: Had to make sure the sheets were the right size after they set them aside beforehand; glad I did as they were incorrect. Good quality but limited color choices for bedding.

Reid Tanner: Truthfully some of the worst customer service I have received. Unless this store has something you cannot find anywhere else I would not recommend using them. They were rude and short both in the store and hung up with me on the phone. We have purchased hundreds if not thousands of dollars of merchandise on our wedding registry and were treated very poorly.

Tony Lemanski: Horrible customer service and eloquence of business acumen. Better off going to a different Pottery Barn or ordering online.

Roxanna Beard: I just called a sales rep at the Woodland Mall Pottery Barn and she was so incredibly rude and snooty. I will order from the website and avoid this particular store

Julia Byers: Love this store, but can only window shop here.

Liz K: I purchased the Manhattan Sofa and have had a terrible experience. In less than a year the fabric was frayed, the cushions were badly deformed, and the wooden structure inside the sofa was broken and creaking. I would expect much higher quality from Pottery Barn. Worse, because I contacted them 1 year 2 months after the sofa was delivered (2 months over their warranty) they won't do anything for me. This was an expensive purchase and I am extremely disappointed.

John Strang: Very nice and unique items.

smiley4uto: Get ready to dish out some $$$. If you like to talk about how much you spent on an item, more than the item, this is your place. They have nice things but nothing in that store makes sense to buy at those prices. I'm more of a Home Goods kind of gal, but this is a nice store and probably good for those who have the money.

J3FFenAYE: Over priced

Nick Gedda: Furnished my home office with EASE and high quality. The sales rep was flexible, knowledgable, and helped me find EXACTLY what I was looking for. Absolutely a no brainer to go back and use Kentwood Office Furniture as my home and business furniture supplier.

Gary Lemke: It is slightly over priced for the selection they have. Their fleet of trucks are looking sad and they could probably pay their warehouse staff a little more if they really want to present an image of selling a high end product.

charlie coffin: We had a great experience with Kentwood, with today’s struggle with supply issues the team at Kentwood kept me well informed and had very few issues. The install team and sales associate were great. I will definitely use Kentwood again for my furniture needs.Sincerely, Charlie Coffin, Director of. Facilities.

jt: Amazing! Worked with Brenda over the phone, she really made our vision happen! Then Matt and Nathan installed everything beautifully. Everyone that walks in our office compliments! Thank you so much!

Hugh Williams: After surfing all the other furniture companies, including a famous office supply company, I found the desk I needed. Brenda patiently answered all questions. The delivery team was quick and on time. Start here first.

Laura Rampersad: Just needed a few pieces to makeover five working spaces. Working with Gregg Devries we were able to make a huge impact. Working with KOF was a great experience.

S: Overall great service, however 3 stars because the person who helped us repeatedly touched the outside middle part of their mask to adjust it (not just the top edge), then the chairs (the back part and armrests). The outside of the mask should be considered to be contaminated with CoV2, potentially, and should not be touched. Please communicate this to your employees. We will of course clean the products we purchased. Otherwise, thanks for the service!

Jade Borders: I worked for awhile in the plant part of the facility. It's a pretty good company to work for.

Barry Baker: Great experience, beautiful showroom. Excellent friendly representative Brenda Ruiz was very helpful.

Salient 3D: Lots to choose from in the used section which is nice but prices are higher than other similar businesses.

Ruslan Kavaliou: Super slow-unloading. More than 5 hours

Steve Johnson: You can find gently used deals here.

Michael J. TerBeek: This is an excellent choice to furnish any office. The designers are aware of options new and used and excel at giving you great options. They are also always mindful of your budget. Highly recommend.

Bertha Chivis: Very friendly and knowledgeable sales representatives. Fashionable Quality and affordable furniture.

Geoffrey Francis: Great place to work. And to find office furniture on a bugit.

Md Coles: terrible communication and follow thru. Meet with designer twice, they drew up plans. had a final meeting scheduled at new offices, confirmed via email. they never showed up or contacted me. i had to contact them. never followed up after., ending up starting over with a new supplier because of the POOR customer service demonstrated during the design process.

Sal Marsiglia: Retired from.

G Howard: Brenda is awesome

Kenneth Kaminski: A lot to choose from

Dan Peacock: Specializes in office furniture as the name suggests. They have a great selection of different office sets from corporate war room set ups to home office furniture. Both new and used areas with reasonable discounts on used equipment.

Samuel Patchett: HOME DEPOT IN KENTWOOD AND WALKER BOTH HAVE NO CONCEPT OF CUSTOMER SERVICE. TWO DAYS IN A ROW WHEN I HAVE ORDERED SIMPLE SMALL ITEMS ONLINE THEY CANCELLED MY ORDER AND NO ONE COULD TELL ME WHY. WHEN YOU CALL THE TOLL FREE 'CUSTOMER SERVICE' LINE YOU GET SOME HALF-WHIT WORKING FROM THERE HOME BEDROOM WHO, AFTER BEING ON HOLD FOR INHUMANE AMOUNT OF TIME, WILL FINALLY TELL YOU THAT THEY KNOW NOTHING AND CAN DO NOTHING. THEN THEY ADVISE YOU TO CALL THE LOCAL STORE DIRECTLY AND THEY CAN TELL YOU NOTHING UNTIL THEY PROMISE TO HAVE A MANAGER CALL YOU BACK AND THEN YOU GET AN OBSCURE EMAIL WHICH DECLARES THAT YOUR ORDER HAS BEEN CANCELLED AND YOU WILL HAVE TO WAIT 5-7 DAYS TO GET YOUR MONEY REFUNDED. AMERICA---RUN BACK TO YOUR LOCAL HARDWARE STORES AND SUPPORT YOUR HELPFUL, LOCAL, HARDWORKING, NEIGHBORHOOD STORES AND QUIT SUPPORTING THIS LEVEL OF GARBAGE--JUST TO SAVE A COUPLE OF BUCKS.

Debra Patton: 28th St in Kentwood service rep at the CS desk was very sarcastic and not friendly giving smart remarks... I'll be sure to get her name at the next visit, I've always gotten excellent service at this home Depot... Customer service can make or break a company.

NORTH STAR: Garden center has nice specials.

David Uitdeflesch: Had what I needed. Easy access and good prices.

James White: Very helpful staff

Lynn Ocasio: Great over-all, need to fix your house, store.

Zebulun Nyhuis: The Manager was complaining that I was using the veterans discount said the store was losing money so I don't shop at that location anymore.

J B: None of the staff is helpful in this place. They will watch you struggle with a heavy piece of wood, and not even ask if you need help loafing it onto the cart, they just walk on by

Harry Haight: Stopped in for a Bird house building thingy with the grandkids.

Casey Rife: Got my mower here because they are the only ones that carry Kawasaki motors! Still $$$$

Lisa Rainey: Always get lost in Home Depot thinking about my next project. I love it

Kevin Morrison: You're younger staff need a lot of training.I came in to ask for a certain item, brought an example and 3 different staff were useless until John with his experience saved the day.Don't make excuses, train better or find more ppl like John

Jessica Hammond: They didn’t have proper assistance in the department I needed. So there was confusion on who was supposed to assist me !

Alex Porter: Very friendly and helpful

Lena Howell: The service was awesome. Sales associates knew where actually items where.

Mark Stasz: Ordering online is so much easier with Lowes.

Connor Kuhlmann: Jackie, Casey, Julie, every else at the ProDesk and the manager, Jason, are always extremely helpful. They go above and beyond for me and my business. I couldn’t be more thankful. Great place for all things building supplies.

Mistah J: “Paul Hamilton” spent an hour explaining what his team can do, and then another hour waiting on the phone with Home Depot credit card to approve. Got approved, agreed to the work (cabinet laminate applied, new cabinet drawers installed, new cabinet doors installed, new sink, and new countertops). Paul walked us through what would happen when work started. He’d be there day 1, along with his team for introductions, and then he’d hand off to the team to get the work done. Day comes, and no Paul only a single, independent contractor. Confirmed with the contractor the work to be done, and he has no idea about the countertops. Little weird but okay, Paul mentioned there would be a trainee to get some work experience sandpapering. Whole week goes by and there’s only that one contractor doing all the work who has no idea about our countertops and sink. Call his manager and same thing, no clue about the countertop and sink. Call Paul now and he says, “did you order countertops? Let me call you back later when I’m done with my client.” Calls me back the next day and says, “you didn’t order any countertops.” We go back and forth about what we spoke about, and he says he needs to talk to his manager and call me back. Paul calls back and says because he and I can’t agree, his manager “Reese Boosini” would call us to talk details about what we could do. Waited a week for that call and nothing, now 3 months later and haven’t heard anything. To top it all off, I had to call the credit card support number because they removed our special promotion. Support was able to reapply it but just another to watch for some this business of scammers.

emotionsickchick: Purchased a dishwasher ($1000 paid at purchase, not credit) on December 18 and arranged for delivery, which wasn’t available until January. This wasn’t an issue though as we were moving in January and preferred a delivery date shortly after we moved in. Delivery date was arranged for January 28. Two days before the arranged date of delivery we get notice that our delivery date is now pushed out to February 15, two and a half weeks later. After calling several provided numbers and finally talking to someone who seems to know something, not much but something, it’s discovered that Home Depot sold the appliance in question without actually knowing for sure they’d have it in stock to deliver, which they don’t. I don’t suppose this is too out of the ordinary, as there are plenty of places dealing with inventory and supply issues. It is what it is.More frustrating than the delay, which is frustrating enough, is that the person on the phone told us that after delivery Home Depot will try to make it a little better by offering some sort of incentive or something, only she can’t disclose what it might be. I suspect they don’t disclose anything about this incentive in the case that you find out it’s something like $5 off your next $1000 purchase made in 7 days or something that’d likely make you cancel your purchase all together and just go elsewhere.If that’s not enough, the most frustrating thing is that I can look online for the exact dishwasher and add it to my cart as if I’m buying it and the earliest delivery date offered to me is February 10, a full five days earlier than the date they’ve given me for the item that’s already bought and paid for 6+ weeks ago.Tony in the appliance department at this location is fantastic and he’s the reason the rating isn’t lower. Five stars for Tony, 1 star for the dishwasher delivery experience at this location.Edit to update: Today is February 15, friends, and instead of getting our call 30 minutes ahead of delivery we got a call saying the HD delivery truck got stuck in the mud this AM and was still stuck, as of 2:30. I was prompted to call a number to reschedule my delivery date. I had hoped there would be some sort of priority given to people who had been forced not once but twice to reschedule, but alas, the soonest availability is a week away. Whatever compensation is given when they delay your delivery better be twice as good, since we’re on delivery date #3 now. Hope the delivery on the 22nd goes off without a hitch, crossing my fingers but not holding my breath.

Brian: Went to get a 36 mm impact socket. They had no impacts of that size, and only a regular socket. Plus, it was 12 sided, not 6, and was an obvious return due to the gouges in the edges and hammer marks as well. Of course, they only had one.

M R: Navi helped me find a very specific garden hose I needed for an instacart client. It was in an odd place in the store I think bc it was a “seen on tv” kind of thing. It was super valuable to me personally that he was so calm and kind and seemed genuinely glad to help me out. Being in and out of a lot of stores I can tell you it’s rare to be helped by someone who seems like they want to help. His calm and friendly demeanor actually improved my mood too, it was awesome!

Angela Goodspeed Eggleston: We bought a refrigerator and had it delivered...We had to exchange it because it came from the warehouse and wasn't the correct fit for our kitchen....the warehouse did an exchange....there was confusion in the beginning but they took care of us and brought a new refrigerator out and hooked it up for us

Nathan Van Baren: Worst department store. Take the extra time and just go to HD or Menards on Alpine. The only good thing about this lowes is its staff.

sforist Forist: This location has good staff.

Rebecca DiPiazza: Nick is an Assistant Manager and Randy A. was working in appliances, they were very knowledgeable, helpful and friendly. They answered all our questions and didn't pressure us for a sale.

Drew VanderMeulen: This place nailed it.

jayylin Scott: Terrible delivery job. Blocked our garage, sent open boxes. Already called in, manager said too bad.

Eve Kennedy: Lowe's of course is huge. They have everything you need and lots you don't, which can be very tempting to over shop! This trip was a success, went in, got what we needed and left. Had to return something as well, and it was quick and easy.

Brian Hirt: Got everything I needed.

John Dykstra: When I went there I couldn't find what I was looking for , so I asked an associate and he told me right where I had to look and I found it..When I went to cash out , the associates up front were very helpful and very nice...The Lowe's on Plainfield did an outstanding job...Keep up the great job that all of you do .

Amy Dalziel: Just laid down 44 bags of red mulch and look at the different colors, i bought red, very disappointed can't return it now

Nikole Masters: Nice staff

Elizabeth Pierce: It's fine but pricey

Ted Ryfiak: Everything you need for building and remodeling and redecorating.

karen kitler: Hard to find things no one to help did not have anything I needed

Chris Priest: Quality supplies, friendly employees, and they have assigned Veterans parking.

Kabe Reed: Sad. Customer service is slowly going downhill. And no longer stocking shingles. The most common color. Will be making the trip to Home Depot for all my needs for our business.

Osama El Banna: Found a lot of what I need and very helpful customer service

Sean Russell: Great Service with Countertops! Went in on March 23rd to pickup butcherblock for a kitchen renovation. Spoke with Issac about what we needed, he went to the back to check inventory. He track us down while we were getting other items we needed. While the Plainfield store did not have all of the pieces we needed, he had called the 28th street store and had them set aside everything we needed.Experience was great and Issac went above and beyond to help.