Best Cane Furniture Store Grand Rapids Near Me

Nikki Snyder: UPDATE: Communication has not been great in regards to the 3 items that we purchased. I've had to reach out to inquire on the estimated time of arrival for each of the items we ordered. We were quoted 3-6 months on the chairs. After 5 months with no communication, I reached out AGAIN to inquire. We were told that one chair is in (we were never contacted about it. It was just sitting in the warehouse) and the other chair/ottoman won't be ready till mid July. I understand that there can be delays with the manufacturer but why wasn't that communicated with us? They asked us if we would like to set up delivery for the chair that been sitting in the warehouse but then we are paying 2 delivery fees. Good for Klingman's I suppose. We had such a great experience ordering the items I'm VERY disappointed with how it seems to be turning out. I feel as if it was all about the sale at this point.I must say furniture shopping is an interesting experience. I found that the higher end shops are quick to judge you on your appearance. I encountered that at a few different places and I thought Klingman's was going to be no different. When we first walked in we were looking at a couch that was near 2 employees. Not one of them greeted us and we were very interested in the couch we were looking at. We decided to take a quick look around before we left. That's when Michelle B. came over. Michelle was AMAZING!! I had been struggling to find a couch that fit in our new place. Michelle went above and beyond to help us. She showed us around a few different pieces and was very helpful in getting prices for us.Then she went one step further by offering to help us figure out our design for the new house. We picked out a couple of pieces that we really liked. We came back the next day and she had different rugs, fabrics and color palettes to choose from. She was so thorough and incredibly helpful as I was lost on how to design our new space.I cannot recommend Michelle enough. Her passion for interior design shines through and I'm so thankful that she came over to help us. The furniture we've gotten so far is so sturdy and incredibly comfortable. Thank you for all your help Michelle! We truly appreciate it and your incredible vision :)

Daniel Trierweiler: Richard was such a delight! My wife and I have been checking out multiple places for a sleeper sofa and Richard came to our rescue with a ton of great advice and experience! We will definitely be going back soon and asking for Richard.

Kim Lamb: Of all Michelle’s qualities, I do believe her listening skills are the keenest which I believe such an asset when decorating. She attentively listened to how I envisioned the spaces I was furnishing, and immediately set to task identifying pieces that all reflected that vision. Her selections were perfection, and her ability to describe color coordination meticulous; something I am not particularly skilled at. She was incredibly patient, timely responded to questions and was attentive to all my needs. I most certainly will work with her in the future. Thank you!

Paula Scrimger: I wish there was a way to give Michelle Brown at Klingman's more than a 5 star review. Someone needs to bring on the 10 star option! Michelle is an incredibly talented designer and a phenomenal person. She's informative, honest, a great listener, and she made our experience fun. She went WAY above and beyond just helping us pick new furniture....she envisioned a cozy, welcoming living space with the comfortable feel we hoped for. From the couch and ottoman down to throw pillows, paint color and accessories, she pulled together a curated collection AND helped us stay within our budget. I personally find it difficult to weed through all of the furniture choices, colors, and fabrics into a cohesive look on my own, but she made that part surprisingly easy. We are so excited about our purchases! Thank you again, Michelle, for helping us create a gorgeous living space. You are incredible!

Nomad Nana: Absolutely love the davenport . Modern design.

Joe VanDorp: Ever wanted to pay $8000 for a sofa? Yes? This is how poor people stay poor. Any real millionaire will laugh at you if you admit you bought anything here. dork.

Jerome Hentkowski: Felt very impersonal

Mary Pearson: Beautiful, quality furniture. Great customer service! Thanks, Jim!

Victoria Granzow: Having had previous exceptionally good service, I contracted in March 2022 for a reupholstery project. After an almost four month wait, I finally contacted Klingman’s to advise that our sofa must be returned by July 22, either with the work completed or not. The work was completed but with the wrong size of (too wide) and wrong fill in the cushions. Details for the cushions were discussed with Klingman’s personnel and the upholsterer, drawings and written instructions were provided, additional charges were added for the fill as stipulated in the contract.I contacted the Klingmans salesperson on July 25 and the owner on July 27 to discuss this problem.My experience with Klingman’s thus far has been disappointing.Friday, August 5 - My sofa cushions were picked up August 2 and returned reworked on August 4. Both the size and fill are as I ordered. The upholstery is beautifully done.Thank you, Klingman’s for following through.

Daniel Morris: Nice furniture!

Miranda Cooper: Can not shop in peace without being annoyed constantly by sales associate.

Mike Starr: High quality furniture at a matching high price but terrible customer service. I can understand furniture being delayed but at least call me or return my call and tell me that and I can understand that. Having to call multiple times makes me think I will never buy anything here again

Shelby G: I'm honestly surprised of all the positive reviews. We came in ready to purchase and were completely disregarded by all the salespeople. Weren't greeted or helped at all, even though it wasn't busy. The salespeople that did notice us gave us dirty looks before moving on. Left without purchasing anything due to the disregard shown towards us. I think this is the worst I've EVER been treated at a store.

Debby Rad: David Isreals and Michelle Brown put together a great plan for our office's soft-seating needs. They created an atmosphere that is much more colorful, warm, and inviting for every employee and visitor. It has been fun to be part of the process with them as they made suggestions and allowed us to pick from the options they presented. It has been a pleasure working with them and Michelle has been great continuing to see through all the details even with all of the supply delays.

Timothy Wright: We bought a chair from Klingman's. We will buy the rest of our furniture from UBU. Same products better prices.

Doug Polkinghorne: We traveled 2 1/2 hours to visit the store to see a sofa that was in stock (nowhere else). Channa (designer consultant) was fantastic and had such a keen eye. We ended up with a different sofa as well as two chairs, small accent table and a rug. Pricing was good, quality of items exceptional and Channa's design eye fantastic. Its worth the drive to visit Klingman's.We now will go nowhere else.

Kathy S. Warner: Furniture has always been the best and the lady that worked with us on a dining room set took plenty of time and looked up all the prices for us and all the alternatives that we could add to our dining room set and informed us of things we needed to know as in Wood species and pedestal assortments

Lynn Buchanan: We recently visited Klingman's to add to our collection of Stickley pieces. Yvonne Wiggenhagen was very helpful and patient as we looked at various leather and fabric possibilities. She was clearly knowledgeable, but not pushy.

Barbara Engler: My husband and I recently purchased chairs from Klingman's, using texts and phone calls since we live some distance from the store. Our texts were quickly replied to by Bridget, with information that we requested. This experience reminded us of positive dealings with the store in the past. When we first moved to Central Michigan, Klingman's was recommended to us for quality goods, excellent customer service, and great selection! They have not disappointed us!

Joel Hewlett: Nice selection little pricey! And the wait to get furniture is roughly 10 months which isn't there fault

Dave Phillips: Parts and sales people were awesome

Danny matash: We had a fantastic experience at Watson's. We are are in the market to purchase a new hot tub. Cristine was extremely knowledgeable and helped us select the perfect tub for our family. Thank you for your great customer service!! Highly recommend Watson's

John Gmazel: New hot tub arrived on schedule, Matt M. and his assistant were on time with delivery and offered set up tips, they were knowledgeable on moving new one in and old one out, fast and efficient with only two men!

Nancy VanLangen: Very thorough and caring

D. Nathan Engelsma: Bought a hot tub tonight from Bill Michmerhuizen. Had a great experience and would highly recommend them!

Fast Eddie: We ordered our first hot tub today! Roger Drehs was extremely helpful, knowledgeable and a great person to deal with. We would definitely have the confidence to buy from him again. Watson's showroom is fantastic as well.

Casey Steidle: Buyer Beware! We bought a $3,000.00 couch from them 3 years ago. A year and a half after we bought it the button on the side for the recliner stopped working. After calling and emailing we took the piece up to the store to try to get a new one from the manufacturer and can't get one. Basically paid 3 grand for a reclining couch that is junk.

melissa goebel: Tiffany was very helpful and friendly

Kammie Whitten: We purchased a spa and the salesperson Ronda was amazing from the time we walked in the door to the signing of the papers. To the many text messages to ask questions, she was very helpful. Matt delivered it today, him and his helper were very friendly. He called ahead of time to let us know they were on their way. Took the time to show us how to fill the spa and access the control panel.Definitely recommend him he was very knowledgeable.

Rose Bush: Work with Ronda on getting a new hot tub and she went beyond the call of duty to find one that fit our existing opening on the deck. The service was excellent and also they were very accommodating in getting the hot tub delivered.

Jon Fitzpatrick: Bought hot tub and everything was smooth including delivery. Had it for about 4 years and needed service as the tub was shutting down due to over heating code. Called in October, serviced in November…. We are now on our 4th or 5th service call and nothing is fixed, I bought a new heater at their suggestion and had it installed because there technicians said that could be the fix. This was about $500. Did not change anything! The service of this place is non existent! There is no communication about the problem or what has been done to fix it within their department. I’m a supporting customer it’s a shame they can’t figure this out and make this right. It has been 7 months and I’m not any closer to getting my hot tub fixed! Do not give this place your business the service is not adequate for the price of the items you will buy. It’s too bad, seems like an easy fix for the service department but will require professional effort on their part. Don’t foresee that happening. Still not fixed going on month 8… service is terrible!

Holly Shepard: Very helpful and knowledgeable!!

Stephanie Villalta: We had a great experience purchasing our hot tub several years ago. We just went back in to get patio furniture and had amazing service! We can't wait to enjoy our new set.

Bonnie Longhurst: The man who helped us was very nice to work with.

Courtney Clark Dunnill: In a day and age when sales people don’t seem to know products inside and out, Kevin repeatedly surprised us with his knowledge of patio furniture, dining sets and fire pits. (We bought one of each due to the great deals for good quality products!) Kevin was an absolute pleasure to work with. Our first experience with Watsons and we would strongly recommend anyone checking out their deals and requesting to work with Kevin!

Kyle Manszewski: Staff was very helpful during visit to store looking for pool chems!!!

Ken Jones: Super nice, super friendly no pressure, very helpful!

Sheri Winquist-Frye: The delivery guys were amazing. Loved how they all worked together and solved any issues we had. Great guys!.professionalAnd cautious.

Crazy Dog Lady: Abby was so helpful and patient with us when ordering our new spa cover.

Rick Heroux: Kevin in Grand Rapids was great to work with, very knowledgeable, very patient with us first time spa buyer and helping us find the right tub!

Justin Kay: Love this store and the unique finds. Most of their pricing is scaled way too high compared to their quality of the furniture though.

Lilia B: World Market is my go to place for buying foods from around the world as well as buying unique gifts and getting unique bath accessories. The staff is always friendly and helpful if you have any questions. The lighting in the store isn't too bright and the music is just right.Top buys: Ramen. If all you have had is Top Ramen or Maruchan Ramen, then get ready for new ramen experiences! From spicy ramen, to ramen with multiple packets, there's plenty of options to choose from!Rugs: There are a lot of very unique rugs sold here including rugs that are sustainably made! From rainbow patterns to somewhat Victorian patterns, it seems like there is a rug for everyone!Unique find: mini section! There's a shelf near the back of the store filled with mini food things! From jam to honey to mini hot sauce, if you're looking for an on the go condiments or a tiny thing for your tiny cooking hobby, this is the perfect place you should be.Entrance is handicapped accessible. Handicap parking.Overall, I really like world market and I feel like it really is a market full of what this world has to offer! :)

Mia Flynn: One of my favorite stores!!!

Sharon D: Always unique and interesting items can be found there. Average pricing which is really nice to see especially for imported food items. Perfect international food selection.

Jacklyn Smith: It's not really a furniture but a store that carries items from around the world! Many unique products and foods to be found!

Mr. Kelly Covelli: Great selection of items and clean store

Rachel Mullins: A little pricey, but I can always find some good deals for sure, as well as unique products unavailable elsewhere. And I cannot say enough about how great the people are there. Cashiers, shelf stockers, managers - all super helpful, super polite!

Mary Wendt: Lots of different things you might want

Andy Carley: A store for people who don't get out much. They do have so Interesting stuff.

Sarah Carpenter: Great products at every price point and the nicest cashiers of any store I've been to. Thanks, World Market!

Terilyn Byle: Fun store

Bob Zomermaand: The World Market is a store that stocks goods from around the world. I enjoy browsing the aisles to discover some intriguing items from different countries. I especially like the food section which features unique foods from other cultures. When you stop by, be sure to pick up some food that you have not had before. It's great to gain a little bit of understanding of another culture via their food.

Sabino Martinez Jr.: I went Thursday September 8, I loved the halloween merch, got my favorite snacks but there was an older man yelling at one of the female employees it made me very uncomfortable, treat your employees better! The customer is not always right…

Julie Bogart: Love the variety of choices.

Regina Howland: I bought some amazing summer items for next summer for 75 % off.

A&A: Unique store, however prices on some products are way too high and some things that don't sell too often are stale...the "rewards" are few and far between, they're very scarce and too specific when they do come by. One thing I do appreciate is the holiday sweets during the winter months.

Scarlett: I loved it! So many types of candies, drinks, wines, and home decor!

Kevin Billings: They have all kinds of goodies

David King: Only local source I found for the French dijon mustard brand I prefer, Edmond Fallot, after I was unable to get it from my regular source, Martha's Vineyard. Otherwise, I don't shop here. Looks like a hodgepodge store aimed at people who like to browse/shop. I'm more a quick in and out buyer of the specific items I need.

Sarah Wirgau: Sad the Grandville location closed but I love this place!!!!

Zach VanderBerg: Joseph and Robert were outstanding! Very nice and personable! Very helpful in loading my truck. We are very pleased with our new power reclining sectional! We will be back for more furniture in the future, 10/10 would recommend.

Michelle Taylor: Very nice store nice and helpful sales people

Amanda Coons: We went to look for a bedroom set with mattress and box spring. As we were looking around the store we noticed dead roaches laying on top of the dressers and tables. We made a speedy exit and never plan to return.

Lisa Smith: Andrew is so very nice, and very helpful. I absolutely love my new furniture. I'm definitely not going to forget the nice and respectful delivery guy. Thank you all for your Awesome service.

Cindy Minnema: Excellent selections at great prices

Whazit Tooya: Over priced

Leona Robinson: Friendly service, knowledgeable staff, and affordable

Mark “Mark” Baillargeon: Andrew has been awesome! Worked with us, no pressure, patient, very easy going! Feel very comfortable working with him

Lisa Olmetti-O'Loughlin: Very helpful finding exactly what we needed for our home. Nice, comfortable furniture at reasonable prices.

David White: Great prices and very large selection of new and used furniture. Friendly service and no high pressure sales people like Art Van!

Lisa Jones: Great

smiley4uto: Nice selection

Telia Deloney: Very happy and pleased.

Samantha Brooks: Andrew and Robert were both very helpful and patient. That, along with the great prices and selection of furniture make Cort THE BEST!

Lynn Lauchie: Awesome place for furniture. They have prices for every budget.

Sandra C.: Excellent service. Huge variety to choose from, plus bargain prices on all sorts of household needs - sheets, kitchen tools, glassware, bath towels, etc.

Karalyn Grundy: I purchased a couch, armchair, lamp and two tables from them. The furniture arrived on time, although unfortunately not in good condition. I reached out to them, at first I was impressed with their 'will fix it attitude', but now almost a month and a half later, after reaching out and no response, I am very unsatisfied.

N Bud: I just bought my second chair from Cort and I am very happy with both of my choices. Both Robert and Andrew were very helpful at different times.

Bernard ware: Nice

Brittany B: I worked with Robert and he was amazing!! Provided my first experience buying furniture as an adult (at 27, don’t judge me lol) to be paineless. He was extremely helpful and was able to quickly see what I was interested in by talking to me. I would highly recommend everyone to check out Cort and Robert!!

Joshua Spence: Great customer service, awesome show room. Clean and friendly with a lot to offer any home!

Eric Finnigan: Just ordered patio furniture for the Spring. Jodi was so great to work with and very helpful explaining all the options. Highly recommend visiting their new warehouse---- wow!

Brandon Loomis: The best outdoor patio selection in West Michigan. Very helpful sales staff that helped me design my outdoor living.

Max Grover: Stop in and see Jodi and the team.

DENNIS BOER: Great service and huge selection of high quality furniture

Jennifer Batten: The sign outside says they are closed for the winter- whatever that means? I see nothing on the website that says that and I drove quite a ways to get to the store.

Thomas Preston III: From the moment we walked in until the perfectly accurate timing of 5-6 weeks to receive our custom furniture the staff was amazing. Family owned and fun to chat with. I assembled my own, and it took about 3 hours. Will definitely be buying from them again when the time comes. Added the neck pillows and the wine/beer holders!

C&J R: Friendly service. We were able to purchase an in stock dining set despite everyone's stock issues at a reasonable price. Very Happy!

Mark de Waal: Good selection.. quality pieces.

Gary Heinrich: Locally owned store specializes in great outdoor furniture

chelsea booth: Had some beautiful furniture and easy going

Dan Woodward: The owners were the best. Super helpful. Very understanding of their products and our needs!

Hope B: Love this place! They have great quality furniture and the best part about them is their amazing customer service! They went above and beyond for us after we were treated poorly elsewhere! We will never buy outdoor furniture anywhere else! Thank you Sal and Sharon and your great staff!

Tracey Gerdeman: Staff is super friendly and helpful. The furniture is of great quality. We are going back to buy more!

Nelson Roberts: Best personal...best products...best service of any casual/outdoor furnishings in west Michigan and perhaps the Midwest....10 STARS

Renee Heald: Quality outdoor furniture with excellent selection. Extremely happy with every piece we purchased.

Rosemary Anshus: Beautiful selection of high end outdoor furniture. Excellent customer service! We are thrilled with our purchase and have complete confidence in the owners and staff. Very likely will be back for a couple additions for our deck.Thank you, Sally and staff.Great to work with you!

Pete Townsend: Nice selection of high-end patio furniture. Friendly service. It's a bit pricey but you get what you pay for.

SplashDance: The best high end furniture in town, then again it's my family's store so I'm a little biased.

Terri Mathieu: Amy was amazing! She was very professional along the whole process of searching, selecting, and helping every step of the way for our furniture in our new home. She was communicative every step of the way and did not leave any details behind. She knows her furniture and I really appreciated her input. Highly recommended!

Joanna Wilcox: What a pleasure they are to work with. I wanted a new sofa that was well made, not the popular creams or greys now, and wouldn’t break the bank. Not only did they have what I wanted but I had options. Everywhere else there was maybe one option that worked for what I wanted. It arrived on time and the delivery team was very friendly, on time, quick and when I didn’t organize a way to get rid of my old sofa they took it with them for a very small and reasonable fee. Go see them, they are a great local company that I will for sure be going there first for any future home furnishings.

Rita Kais Graham: What a wonderful experience from beginning to end. We had Hollie helping us and she was amazing at helping us with layouts, designs and suggestions for helping our living room get closer to completion. Will be recommending friends to come here over Huizingh’s (plus the level of furniture comfort and quality here is many levels above the rest!)

Dan Holmes: They've been around for 90 years. Nearly as long as my grandmother. You have to respect that.

Carmine Bosco: Northwestern Home Furnishings has been a tremendous help in refurnishing a key area of our home.

Melissa Hoefer: We thoroughly enjoyed decorating our new home with Northwestern Home Furnishings. Amy was amazing with her time and talents in designing and selecting the perfect prints and pieces in a price that was affordable. The whole staff was kind and helpful.

Jean Verwys: Sales help was knowledgeable, friendly, directed me appropriately and gave me a brochure. When I made my selection, order was taken and console delivered three weeks ahead of schedule.

KCS Michigan: Great selection great staff if you need any home furnishings that are creatively designed with great material then this is the place you want to go!!

Bob Vanee: Purchased new bedroom furniture. Great experience from Amy assisting in picking out what we wanted all the way to the seamless quality delivery. Highly recommend you check out Northwestern Home Furnishings the next time you go furniture shopping!

Julie Schultz: The staff were nice. But I didn't see the price tag on many items. So I looked around for a bit and left.

Ryan Maesen: Have several great pieces from here including all my favorite reclining chairs and leather sofas.

Jeremy Vansolkema: Amy and her team are wonderful to work with.I would highly recommend making a visit.

Chuck Riccioni: Great service and handcrafted furniture. Also local store.

Kenneth Kaminski: Very friendly staff

Alyssa MacDonald: While we ultimately decided to go with another person to custom make a table, Amy is a gem of a saleswoman and helped us try to find the right table for us. Definitely will be keeping this store in mind for future purchases.

Jon Lytle: This was our first purchase from Northwestern Home Furnishings. Our experience was nothing but positive. We decided to change our order a few days after our initial order. They worked with us to our complete satisfaction and we received the items sooner than we expected. Delivery was also seamless. I highly recommend them.

Mary Hoogerhyde: We love our new sofa! Amy helped us select the right color, style and size to fit in with our existing decor. The quality is everything we expected and more! We will definitely shop at Northwestern Home Furnishings for all our future needs.

Colleen Rawson: Very pleased!! Great customer service and delivery went smoothly. Thanks so much!!

Chamaine Bennish: Northwestern Home Furnishings is a great company to work with. Any, our salesperson, was professional and very helpful with us making the best decision for our home. I highly recommend Northwestern Home Furnishings.

Heather Strain: I had a fabulous experience, from ordering furniture to delivery. Amy offered design input which was a huge help. I’m really happy with the items now that they are in my home. The product quality is great and I would highly recommend Northwestern Home Furnishings

Joy Brown: Kristin was friendly and knowledgeable and the price was very affordable I will be back soon!

Rochelle Westhof: The sales person Deborah was excellent. Very knowledgeable and helpful. Also she wasn’t pushy at all. Great experience buying from Bob’s Discount.

JC Olson: We like getting stuff here, always been quality and the prices are good. Staff are friendly and there are snacks/drinks inside.

Phil Watkins: Extremely helpful and very responsive.

Nico Mitchell-Garcia: I've been to Bob's a few times. This past experience with Claire was great! She was attentive and helped me find everything I needed.

Dan Snider: Got a 3 piece table set at a great price. Our saleman, Dan Levoy, made the process fun and informative. Free coffee never hurts either. Definitely recommend Bob's!

Aaron Rose: For the amount paid, the quality is terrible. Poor craftsmanship on the entire set I got, bad paint job, cheap hardware, scuffs on almost every piece fresh out of the boxes. I would rather go with Ikea if I had to do it again.

Hassan Sumbal: Great service and friendly team.

Skyy Lofquist: I would actually rate this company zero stars. Horrible all the way around. My agent was no help, the company was no help, Wells Fargo was absolutely no help, good proof, no one! I will never order from this company again!

Matt Murphy: I was so happy with staff, giving me space to find what I needed, and then was helpful in checking out.

Jacklyn Smith: Stopped in just to see what they had in dressers and was very impressed with the selections! The salesman Brian was very helpful but also lowkey letting me shop without bothering me! Aling with that Debra also showed me a break area for customers with coffee, cake, ice cream if i remember correctly lol.Definitely worth the trip!

Austin Dickinson: Nothing discount about it. I went in to get a quote about a king sized mattress and frame. The quote was $2100. I looked around and saw that big lots had the same exact mattress and frame for $1050. I saved more than $1000. I guess that’s what happens when you have salesmen who are commissioned.

Sharon Scullion: Grace was totally awesome, she helped me with everything I was looking for! Thank you Grace! I’ve already recommended people to your store and told them about my experience!

sharonetta wells: Cristian T. Was very helpful thank you for your patience

Kelly Sterk: They had an amazing selection of furniture. We were met right at the door by an asistant that helped me pick a beautiful new dining room table. The cost was better then most places i looked too. Will definetly be back for other household purcheses

Pamela Jones: Nice and clean was approached with hospitality and found the perfect dining table for me.

Chas Crawford: Kyle was very helpful and answered all our questions. He made our trip enjoyable!

Mary Strauss: Emily did a great job and got everything taken care of in a short amount of time. Happy with the outcome.

Jordan Stahr: Deborah was great to work with, she was knowledgeable and made the purchasing/decision process easy.

Faye McGhee: Great service. Kyle you're the best.We were greeted warmly. No pressure sells, and we were allowed to look around without being harassed every 5 minutes.

Emily Lemmen: BEWARE! Do not order furniture from Pottery Barn. They lost all 8 of our custom dining chairs with no explanation and no help on rushing the items. Everything has been delayed and doesn't arrive on time. If you are furnishing your home I would look elsewhere for furniture. Worst experience I have ever had with a company.

Kay Connelly: I want it all!

Kinga W: Great ideas and holiday decor.

Angela Ermel: No reward points given for large store purchase. Pottery Barn has gone downhill. No customer service. Poor quality. Should have a ZERO star option, don't even deserve one star.

Ashley Wheatlake: Went into the store hoping to buy a whole new bedding set. It took a while to get help and once I did l, there was not much in stock. I ended up going home and ordering most of my bedding from a different store.

Sally Haveman: I bought six of these stools and after six weeks the rubber on the bottoms of the chairs cracked and broke off, couldn’t believe it because I paid approximately 200.00 for each stool. I called and was told they would contact me by email the next week, they never did. I called again and was reassured they were working on it and would contact me, again nothing. I have replaced all the sliders on the bottom of the chairs. Very disappointed with the quality and service of the Pottery Barn!

Rilee Hammond: If I could post this review without leaving ANY stars I would - because of how terrible the customer service in this store is. My mom has spent thousands of dollars here trying to create her dream kitchen, and I have watched her be treated poorly here several times, and even bare snotty remarks from the employees. The whole VIBE in here is unfriendly. You get better customer service walking into your local Walmart. She is now driving to the Lansing Pottery Barn because she is so tired of the way they treat her here. Absolutely ridiculous , and upsetting. They’re better off to fire all of their staff and start over - EXCEPT for Mary Beth who is sweet as pie. Hopefully you can keep her around all of the negative women in there. Good LUCK!

Kevin Skinner: I dont see what the fuss is. Yes they have unique and great looking items here but their prices are insulting. $1500 for a basic looking headboard. Every item I picked up or looked at was way over priced. If you're willing to pay ridiculous prices for unique items then this is the place for you.

tony headd: Nice, but expensive

Gary Morris: Very clean and helpful

Nancy Day: Didn't go there!!

Matt Siel: Had to make sure the sheets were the right size after they set them aside beforehand; glad I did as they were incorrect. Good quality but limited color choices for bedding.

Reid Tanner: Truthfully some of the worst customer service I have received. Unless this store has something you cannot find anywhere else I would not recommend using them. They were rude and short both in the store and hung up with me on the phone. We have purchased hundreds if not thousands of dollars of merchandise on our wedding registry and were treated very poorly.

Tony Lemanski: Horrible customer service and eloquence of business acumen. Better off going to a different Pottery Barn or ordering online.

Roxanna Beard: I just called a sales rep at the Woodland Mall Pottery Barn and she was so incredibly rude and snooty. I will order from the website and avoid this particular store

Julia Byers: Love this store, but can only window shop here.

Liz K: I purchased the Manhattan Sofa and have had a terrible experience. In less than a year the fabric was frayed, the cushions were badly deformed, and the wooden structure inside the sofa was broken and creaking. I would expect much higher quality from Pottery Barn. Worse, because I contacted them 1 year 2 months after the sofa was delivered (2 months over their warranty) they won't do anything for me. This was an expensive purchase and I am extremely disappointed.

John Strang: Very nice and unique items.

smiley4uto: Get ready to dish out some $$$. If you like to talk about how much you spent on an item, more than the item, this is your place. They have nice things but nothing in that store makes sense to buy at those prices. I'm more of a Home Goods kind of gal, but this is a nice store and probably good for those who have the money.

Luke Pikaart: Excellent prices, about $800 cheaper than the lay-z-boy store for their own couch!Highly recommend

Lucia Vorce: We are so disappointed with Talsma. Our shopping experience with the rep on the floor was great. But it has been less than satisfactory since then. We spent a lot of money to furnish our new home and took advantage of the 2 year no finance deal. When our furniture arrived we were missing an ottoman. They claimed it was not on the order sheet (not too sure how that happened). They ordered it at full price (not the sale price) and would not add it to our 2 year finance. Fast forward to 8 months later. The 2 living room chairs are already fraying. I was told warranty does not cover this and to use a device to remove. These chairs are barely sat in and not even a year old! I never would have chosen this fabric had I known it wouldn't even hold up 8 months! We are also having all sorts of issues with the billing department. They never sent one invoice or email. We thought we paid off the ottoman but apparently they have been applying the payments to the 2 year finance contract and are not charging us 29% interest! Ridiculous! Never again and I will never recommend them to anyone.

Orlando Rodriguez: My wife and I have always had a great experience at Talsma Furniture! We look forward to coming back!

Patricia Corey: It is a beautiful showroom. Staff is friendly and professional. Very helpful. Answered all our questions. Even bought a recliner!!

Mary Mulligan: Excellent sales help. Friendly and efficient.

Keith Sparks: Cathy was helpful and attentive without being overbearing or intrusive. The quality of furniture is on par with the price and the selection is better than most furniture stores in the area.

Alli Kalfen: Great experience- Marco is great to work with. Highly recommend requesting him to order from. He’s sincere and very helpful.

Roger Anglemyer: Always very helpful. Good quality and pricing.

dwight oswalt: After waiting forever for our bedroom furniture we finally got it only to discover it was flawed. They sent their delivery guy to pick it up and he left our mattress on the floor for us to sleep on. After calling the store to complain they sent a guy out with a loaner frame so we didn’t have to sleep on the floor. Now it’s been a few weeks of barely any communication and after several texts we are finally getting our bed back. They set up our delivery for 9-12 so I stayed home rather then doing what I needed to do only to sit here watching the time tick by waiting. It is now after one o’clock and of course no call to say they will be late or if they are even coming. This is my last time dealing with Talsma. If your smart you will go elsewhere also

Stacey Moore: Great customer service!

its kai: Good furniture A+

Tony Bouwer: Leslie took me to both parts of your E. Paris store to help me find the right dining room table and chairs for the limited space that I had in the condo I just purchased. She did an Awesome job making sure I found what I needed. Thanks again Leslie. The table and chairs look great! Tony A. Bouwer

Karen: Beautiful store. Very nice furniture. Finally found my recliner. Have been looking for several years. Helpful staff.

Cathy Kothari: Great service... got my chair purchase into my car for me. Thanks!!

Carol Lautenbach: Excellent customer service from start to finish!

Dawn Spiering: Wonderful experience. No hassle. Great quality for a fair price.

Shahryar Oliai: Mr. Gary Hernandez was very helpful and informative. He was honest and collaborative when an issue occurred and helped me resolve it quickly. In fact the spirit of the whole sales team at this store seems to be supporting anyone’s customer by supporting and helping one another. Very impressed and will be back to this location for more business with Gary again. Thank you.

Tom Hartzell: Lovely store with lovely people! Everyone was super helpful. The show rooms are set up very attractively, and there are lots of options in various price ranges.

Penny Dora: We love Talsma’s. Genevieve is fantastic to work with and will definitely help you throughout the store. She is very kind. Extremely pleasant and friendly. Great store. Beautiful furniture.

Felicia Redinger: Very helpful sales people great prices and great furniture.