Best Diving Contractor Grand Rapids Near Me

Daniel Vanderhyde: Arron responded quickly and we recovered the item in no time. Seemed like an impossible task, but he made it look easy. Thanks guys! Top notch. If it happens again I’ll be calling you.

Jerry DiTrapani: Kudos to Aaron from Superior Dive Service for pulling my dock box from the Grand River following the big storm last weekend. This guy really knows his stuff, his rates are reasonable, and he's polite and professional. I highly recommend this company!

Sam Lehnert: Aaron helped me with a recovery and found what I lost in a total of 4 minutes underwater and the visibility was almost non-existent. I am impressed.

Bailey Elliott: Service:Swimming pool resurfacingPositive:Quality,Value

Kristine Hardy: Positive:Professionalism,Quality,Responsiveness,ValueThis place is hands down the best pool and spa supply store in Grand Rapids! They had a hot tub cover in store when I needed it. Ed did everything he could to make my hot tub dreams come true!Service:Hot tub equipment maintenance

Scott Sowles: After calling numerous local spa dealers looking for a hot tub heater replacement I called Polynesian Pools. The fella that answered informed me the element was easily replaceable and about 1/3 the cost of a new heater. He offered some installation tips and tricks and had the part in stock! I was truly impressed. Excellent service and a very fair price.

Emily Holton: People are so nice! And the prices are great!

Daryle Boerma: Service was great, my heater went out, they sold me all the right stuff and gave me a through explanation on how to replace parts and how to make sure it worked correctly.Super impressed with you guys and will return.Services:Hot tub equipment maintenance,Hot tub equipment repair

Sabra Brown: Positive:Professionalism,Punctuality,QualityPolynesian is the only company I would recommend to anyone looking to for a new pool!

Sienna Biscocho: Positive:Quality

Dj *: The web site is not user friendly

James Gallagher: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueHigh Quality CompanyServices:Inground pool installation,Custom Swimming pool design,Swimming pool equipment repair,General repairs maintenance,General construction

Chris Hager: The Good:The pool is installed and everything works, and we're enjoying it tremendously (Photo evidence included). The Polynesian guys are responsive and their on-site guy will often show up to take care of something the day after you let them know about an issue or ask a question. The in-store or "corporate" folks bend over backwards for you if you're not happy. They helped us get our first closing (included in the price) set up, including the installation of our safety cover.Things they could do better:They are heavily sales and service focused and subcontract out all construction. All aspects of construction were done by other contractors and they were decent, but, in my opinion, pretty sloppy. They worked very fast, but without caution. Our yard was damaged in obviously avoidable ways. Pebbles (millions), sand, gouges and dead spots. Lots of concrete waste (man-made rocks, in other words) all over the place. By not being careful and taking some simple precautions, they created not hours but days of hard work for us, and we're just not into that at all. Photo attached of before and after we cleaned up the pebbles (there are still thousands) shows what used to be an area of our yard with the prettiest and most lush grass. They left a boulder in a random spot in our yard rather than asking where we wanted it. I had to move it myself. They left a huge pile of dirt blocking a walking path about 6 feet from the clearing I had asked them to put it in. I've moved about 12 barrows full of it and I'm only half way done. The concrete crew, a separate contractor from the pool installers, spattered concrete all over the place, including stuck to the liner above the waterline, and all over our white vinyl fence. I saw them start to clean both the fence and the liner, but they barely made a dent and left it for us.As for Polynesian themselves, on the sales side, they could be more communicative up front. This was our first pool and while we had a budget, we also had priorities and things we wanted that we didn't get or didn't know to ask for (or weren't asked about). In short, they could have easily gotten a few more grand out of me by letting me know that a single light at one end of a 43' long pool wouldn't light the whole pool and would, in fact, look a bit underwhelming at night (see security camera image). Ambience and great versatile color-changing lighting was important to us, which I was clear about from the start. We tend to leave the light set to plain white, because it's the brightest and does a passable job of lighting the shallow end at night. Safer to swim, but not what most would consider beautiful.Service:Inground pool installation

Azur Ramic: Positive:Professionalism,Punctuality,Quality

thania crisostomo: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueI highly recommend this company. They were super professional and helpful. Answered all my questions. Left my pool looking amazing. Grateful to them and all their hard work and dedication.Services:Remodeling,Swimming pool resurfacing,General repairs maintenance

George Lincoln: Very helpful and knowledgeable.

John Rodebush: 1st off I never do this but gotta say a great place . They definitely earned my business.My inground liner popped out and everyone said they couldn't help .Mike is the only guy that called me back . He explained it was too cold to put new liner in . But to help keep it from caving in he suggested a big tarp with water to get through the winter. Come spring he called and said when it warms up they would be out . Crew arrived at 8am today and pool was filling up by 2 .Very hard workers, so I tipped very good, another thing I never do .I highly recommend this place .They earned all my business,screw Leslie's ?Service:Inground pool installation

Norman Cole: Ed always has taken great care of us, and knows exactly what we need for the pool!

Geoffrey Lamberts: This place has been around since 1971. I think Ed definitely knows his stuff and they have incredible quality and great selections to choose from. If you're considering a hot tub or a spa, this is the place I would choose to get mine from

Greg cody: Little pricey. Friendly people.

Mark Radtke: Always helpful!!!! Great place with knowledgeable people. 5 stars posted late 2019Update November 2021 - lowered the ratingCalled to see if they had a replacement pump - I knew exactly what I needed, guy on phone said I would have to come in with the pump for them to see it. I brought pump in expecting to leave with a new one or be told they don't have it. Person who helped me said maintenance team not in so I would leave it and they would call back later and let me know if they had one.I called the next day and they hadn't had a chance to look at it and figure out if they had one. They called me with an estimate to fix a 300 pump for 450. Then wanted a bench fee of 35.00. I would not have left the pump had they told me about bench fee. I was told that wasn't his problem, there are signs up and "it has been this way for 11 years". When I asked to speak with a manager I was told just take it I don't have time for this. He was rude and unprofessional. I don't think I will be able to use them again. It is a shame, I thought really highly of them and have enjoyed past experiences, but their internal issues are not mine. I shouldn't have to deal with their rude team members.Service:General repairs maintenance

Joshua M.: Went in with little info about the filter I needed. I did take some pictures but they were able to find what I needed and got me all set up after asking just a few questions. They have a lot of supplies in stock so you don't get stuck out in the cold by keeping your spa up and running.

Jennifer Dionne: Service:General construction