Best Granite Supplier Grand Rapids Near Me

L. Niemiec: I was recently searching for a granite vanity top. I checked with several other local granite providers in Grand Rapids. Not only was WMG the best priced, but they were the most responsive. I also happened to catch them at a good time, and they were able to get the vanity top completed in less than a week (others told me at least a month or longer)! I have already recommended them to my family and friends. They are professional and worked closely with me to obtain what I needed. To me, they are second to none. Thank you, Nick!

Katie Schmidt: I can not say enough good things about this company. They are kind, helpful, accommodating, professional. I would highly recommend using them for your granite needs!

Daniel Pettit: Nick and his team do a great job. Quality product and above average customer care - I highly recommend

marybeth dupon: I would highly recommend West Michigan Granite. Their customer service is one the best I have received from any company in a long time. They are prompt, polite, knowledgeable and helpful. Our new countertops are beautiful and we are very pleased with the finish product. I was pleasantly surprised that my new granite kitchen was less expensive than the quotes I was getting for laminate. Check them out you will be glad you did.

Alisha Peiffer: Excellent service and install May of 2016! They made sure it was everything we expected - myself as a designer and for my client. Highly recommend them.

Brad Rhein: Awesome craftsmanship and customer service. The team went out of their way to meet our schedule. Our marble countertops look great.

Dod Oliver: Very happy with our granite counter top install. West Michigan Granite took the time to build an exact template and made sure the install was done right.

Britney Ramell: My new counter-tops are GORGEOUS! The whole experience was simple and easy, plus they were more affordable than the competition. I'd recommend them all day, every day. I am VERY happy with their work in my new home.Their customer service is also top-notch. Mike always answered my emails promptly and efficiently.

David Bouwkamp: We were looking for a small remnant for a project and stopped in. They don't have those, but they do have an amazing display of gorgeous stone. We spent about 20 minutes drooling. It was like walking through an art gallery.Our questions were answered professionally even though it was clear we wouldn't be buying. If I were buying for a bigger project, I would definitely consider this place.

A K: great product, greater people

Oday Kasim: On October 19th 2020 my Wife and I visited Granite Direct on 3851 Model Ct Grand rapids, MI 49512 after previously discussing our needs on the phone with them. We presented our design need to Eric, who presented himself as the owner/ manager and he offered modifications that we agreed with on the same visit. We chose the cabinet, quartz countertop/full wall backsplash, sink, hood, and microwave. The set price including removal of old cabinet and installation was $ which we paid 50% down payment on the same day on the promise that the kitchen will be done before Christmas. We also discussed possible ceiling and other projects for the future. We explained to Eric that the Christmas deadline is nice. However, a little delay is fine by us as long as the project is well planned and executed promptly and quickly because due to dietary restrictions in our family, eating outside is not an option and every meal has to be prepared at home. So minimum installation time is our top priority.The original receipt of $ down payment was emailed to us. However, our project file lacked clarity, the project manager, Pam, was always unaware of what was promised and discussed on our meeting with Eric and we noticed that the subsequent receipt, from Elite home & Stone supply not Granite Direct, had the wrong dollar figures. And our continuous calls to have the correct items on the order sheet, dollars amount fixed, and have Eric and Pam on the same page were exhausting and failed to achieve our goals. However, Eric continued to assured us that he had everything under controlled, the cabinets was on order, and there is nothing to worry about because he has all the information that we agreed to and discussed on our October 19th meeting. And he did correct the initial invoice.Long story short, Eric lied repeatedly. He claimed that we will have the kitchen in December, then February, then March, Then May, and so on. I believed he took advantage of the fact that I spent time in the hospital due to Covid-19 in December and suffered the long haul affects for months after that. So, when I started to get better at the end of March, I started to insist to get serious answers. It wasn’t until May that he finally apologized of his behavior (which I have the record of) and ordered the cabinets and shared the cabinet’s company contact information so we can verify that he actually ordering the cabinets this time, which arrived at his warehouse in July. In August 6th 2021, He texted me to let me know that a contractor will work on the kitchen on Wednesday 11th of August to remove the cabinets and install a new one and it should take him 3 days. Well, it took 14 days with many parts to be replaced due to damage sometime in the future! Eric came however on August 18th to complete the countertop measurements so the countertop can be ready within 7-10 days later. On August 19th, Pam called and asked us to change our countertop choice or we have to pay a significant amount more than our agreed upon price, she didn’t specify the dollar amount. So we had to change or original choice.weeks later, I tried to reach out to Eric and ask why the further delay on communication to get the project done! And after ignoring us for almost another week, he demanded additional $5000 claiming that the back splash, which was his own original recommendation on the first visit before we paid the down payment, was never included in the final price. After he missed countless deadlines and our family encountered a significant tough time and a considerable emotional rollercoaster for what is supposed to be a happy and feel-good investment, I found it very hard to pay him any further amount without having the project completely done. Our family was drained, exhausted, hungry, and upset. Our house was a mess and we didn’t have a kitchen for a few months and the project was not even close to be completed by this company. We ended up contracting another company (Granite City Inc) who completed the project in a couple of weeks for excellent price and phenomenal work standard.

Xyba :]: Amazing service can make everything you want

Northern Lights: The owner Eric is an absolute crook. In all my years of purchasing I’ve never seen someone lie and steal from his customers like this guy. No wonder he has a reputation for starting new companies all the time, it’s just a shell game.

Chad Pierce: Horrible people who own this place, greedy and over charge for everything without the skills to justify the price. Never would I ever spend a dime here.

Dari RKS: Terrible service, Eric told me that the whole process is going to take 1 week but that didn't happen, It took more than 1 month. After he got my first check (half payment) he never picked up the phone, never text me back.I had to go to the office 5 times - imagine 5 times in order to talk to them. I would NEVER RECOMMEND ANYONE doing business with this place -NEVER. Thay installed my countertops 2 weeks ago, still waiting for bathroom backsplash, I'm tired of him.Eric wants money but no job done

LCcarder: This was the worst experience with a company I have ever had. Do not go to these people. If you like delays and headaches these people are for you

Travis Menge: Excellent job! Eric was very helpful throughout the process of getting a piece of granite for our laundry room. It took less than a week from the time they came to our home to measure, to the time it was cut and installed. The installation team was also fantastic. Highly recommended!!

Peggy Kline: OUTSTANDING!! We are very grateful to Bryce and his team for the great job on our quartz kitchen counters! They have a wide selection to choose from, as well as doing special orders. We appreciated the kindness of everyone we dealt with, competitive pricing and quick install time. Definitely a company to visit for a home project.

Randall Roby: Went into Granite Direct and found the perfect remnant to do my large island. They had it cut, polished and delivered in less than 24 hrs. Talk about amazing service. Mahi and crew were fantastic.

Ryan Bailey: I am surprised by the low reviews. We have spent over $6k with these guys and my father in law has spent over $5k. Extremely happy with the product and very prompt service the last couple of years. Will be looking at them for another project within the next 1-2 months.

Alice Toren: My daughter and I were at the store on Saturday morning at 10:00 am. The store was dark but the doors were open. We ended up speaking with one of the fabricators who called the person who was supposed to work that day. The fabricator was told he was on the way and would be about 20 minutes. We waited 30 and left. (There was also another couple in to actually order but they gave up and left.) We made another stop and went back to Granite Direct to try again. Still no one there. That's the last time we'll try.

Kim Lehmer: Granite Direct did a fantastic job! Everything was done quickly and for a fair price. We won't hesitate to use them again!

Ken Kurzyniec: Purchased Black Pearl Granite from this company and it is one of the hardest Granites there is, but it is chipping in many places along the edge. They said it shouldn't chip unless it is repeatedly bumped over time. This granite chipped in the first 6 months and continues to chip more as time goes on ( 14 months) . I asked them to fix it and they told me to call a repair company. I have many friends who have had their counter for years and it has never chipped.

Todd Wilde: I have worked with Top of the World Granite for over 15 years. They have always been great to work with. Fair pricing, quality installation, meet deadlines and friendly staff!

Michael Shukis: Great place

H Sprader: These guys are awesome! Leeann is a sweet heart and Matt is very skilled at his craft. I would definitely recommend them.

jack Zieger: We recently had our countertops installed, and we love them!!! As a DIY/Contractor who has been redoing my own kitchen, they were super helpful all along the way and worked with me to make the process nearly painless. Not to mention the most affordable quote we got! I absolutely recommend them to anyone looking for solid surfaces for your own home. I could not be happier. They even figured out a way to nest the countertop into our window, which other said could not be done, and we would have to raise the window!! (You can see it in the picture)

Lucas Spoor: I have been working with this company for more than 15 years. I have not and will not go anywhere else. Mike is great! & LeAnne has a great personality and is always a pleasure to work with!

Michele Fife: Worked with TOTW twice now on home remodel projects. GREAT customer service, friendly and helpful staff. Did everything when they said they would and a perfect job. Highly recommend. Ask for LeAnn, she is the bomb.

Christopher Rusche: Great experience beginning to end. Just needed a remnant (which there was a great selection) and still received a 5 star experience. Walked us through the process, all of the choices of edging and corners we didn't think about, sink options, etc. So friendly and responsive!

Kaitlin Milke: Top of the World Granite was an amazing Company to work with... The company was so quick to respond and the prices were the best we found. Very professional and great selection.  The install simple and easy. I would HIGHLY recommend them if you are looking to update your counter tops.

Kimberly Smith: Great help,great selection too.

Marty Janssen: Glad I checked out the reviews before contacting them for some countertops I needed replaced...because they were a great choice! After working with them to replace 14 countertops in our work place, when they were done, I was thinking about having them do the same at my house because they turned out so great. One countertop that is was done in 4 pieces (with two different colors) looks like it is a piece that is almost 20 feet long. I saw the seams when they were installing and I cannot tell you where they now that it is done. A change of mind with sinks was taken in stride and it worked out great for us. Easy to work with as long as your requests are reasonable and known upfront and the cost was reasonable given the final product. I was so very glad I went with them. Thank you Mike and great for a job well done and for getting this done within the time constrains!

Matt De Groot: Great selection of products and did an awesome job on install. The office had great customer service and follow up for scheduling.

Taylor Alpha: Great selections of Granite for your Bathrooms and Kitchens and Top of The World can design and build those Special projects with Exceptional Expertise..

J C: Was great working with Top Of The World on our counters,,,,the install was great. Glad i chose them!

Ken Heilig: Clean, well organized, and quality product

David Lathrop: we had a fantastic experience with these people... everything was seamless, installers etc were great, quality of workmanship was lovely, they worked with us on special need and price was very fair.... couldn't be happier... they use the same suppliers as all the shops so that is a non issue...

Dione Howell: Great to work with and lots of stone suppliers to choose from.

Mike Lombardo: Went there for work related

Rosario De Palma: Good store of marble and granite.

Andrew Sytsma: Staff was very knowledgeable and helpful. Had a large variety of materials to look at and great pricing!

Robert Zemla: Nice customer service.

Virginia Brocker: Granite City did an excellent job of replacing my kitchen counters. They were friendly, professional, and reasonably priced. The process, which included making a template, CNC cutting the granite, and installation - was completed in just under a week. We are very pleased.

Jenny Upright: Granite City Inc has done a great job installing countertops in my kitchen. Thank you so much! I definitely recommend this company - very friendly and professional.

Lisa Hunter: We absolutely love our new countertops. Manny was a great help in getting us the perfect remnants for two smaller jobs. When there was a potential delay in install due to a power outage, he worked out a next best solution. The two gentlemen who installed were very professional and did a fantastic job. Highly recommend the team at Granite City 1!

Angela Freier: We had a fantastic experience from start to finish with them! The sales staff was very welcoming and kind. They talked us through every detail. The invoices were transparent and the amount quoted was exactly what we paid. No surprises. We are so happy with the finished product and all our neighbors are jealous :)

Mary Pierce: I’m very impressed with Granite City 1. Manny was very knowledgeable about the product and kept us informed along the way. Jimmy measured for our stone and guided us with patience about the peninsula curves. He lead the installation team with professionalism and ease. I highly recommend them and have to my friends.

Karla M: Granite is stunning and Granite City was easy to work with. A few tips for newbies: remove items immediately underneath the countertop. I assumed there would be plywood or some sort of sub surface that remained from existing counter but that wasn’t the case and I had a huge mess to clean, dust,wood shards, nails... If I’d known I could have prepared in advance and avoid having to empty and clean contents of all the cabinets and drawers after the fact. I expected some damage from removal of single row of tile backsplash but didn’t expect wall to be destroyed. I was told at the template appointment they’d leave the tile behind the stove but that was carelessly removed also. I’m still very happy but wish I was better prepared. When install was complete I was asked to sign a form stating there was no damage. I don’t remember if it specified just granite damage or any damage… keep that in mind.

Tommie Foote: We had a great experience with Granite City. I had gone to a couple other granite shops that really did not seem to want to make me a priority in their busy days. The minute I walked into Granite City, Jim helped me and was so thorough I just decided to go with them. They called and followed up with everything. Delivery was perfect and really was refreshing to have such a great experience, in todays climate.

Tom Lantz: Nice selection of full slabs so you can visualize what it will look like in your home, excellent value and very professional installation

Lori Potter: Amazing job and great staff.

Nevi Kaja: High quality granite countertops! Lots of selections to pick from! Super professional installers and great to work with! Highly recommended!

Gene Szpeinski: Excellent from product selection, customer care, templating service and quality installation! Bonus is no seams for my counter!

Helena Hughes: We remodeled 2 bathrooms. The master bathroom was the more challenging because walls were moved to make a bigger shower. Everyone I dealt with at Granite City 1 was very helpful, professional, knowledgeable! The project was very challenging due to errors from the general contractor's side. Jim was so helpful in getting the issues regarding the countertops resolved, and Jimmy and his team were outstanding and meticulous in their installment. I highly recommend them and their products for any home improvement job! Thank you so much for the outstanding job you all did!!!!

Oday Kasim: Outstanding! We were completely impressed with the professionalism of everyone involved from office staff to the installers. Greatly appreciate the close attention to details and very happy with the final product. Top quality,top service, and great price.

MaryJo Fox Fell: Hi we are Tom and MaryJo Fell, Teresa greeted us nicely, explained and showed us the quality they guaranteed. Jimmy measured and installed our quartz countertop to perfection. I would highly recommend them both. When you spend a lot of money on countertops it is so important to have them done well. Thank God we decided to go to Granite City 1 in Grand Rapids Michigan.

Susan Wilkins: Seam? What seam?! The installation of our countertop is (practically) seamless! The people at Granite City were great to work with from the showroom to installation. We have used them for our masterbath, powder room and kitchen. We will never go anywhere else, because INSTALLATION MATTERS when you are investing in quality materials, and it's worth every penny not to see what we don't want to see!

Mark Newhouse: We were very satisfied with the granite we purchased from Granite City 1. From day one when we picked it out, to this past week when it was installed, it was a smooth process. Everyone we dealt with was very professional, answering questions, returning phone calls, etc. It’s absolutely gorgeous and has been one of the highlights of building our new home! We would definitely recommend! Thanks Jim (manager) and team! Mark & Margie Newhouse

Russell Eastman: Everything went great from beginning of bathroom project till the end!! They "bent over backwards"with scheduling and really helped us out with that!!! Wouldn't hesitate to use them again! Very friendly service and installers were very professional and did a great job!! If you have a countertop project, get in touch with them, you'll be happy with the service!!!

Chris De Man: From sales to installation, the people of Granite City 1 are top-notch. They were friendly, responsive, and patient with our questions. The installation crew was careful and attentive to detail and did a good job with clean-up. Our kitchen remodel really took a step-up with these terrific quartz countertops -- thank you!

Garry Baars: If you are in need of countertops this is your place! From the moment we walked in the door Taressa was welcoming, professional and a wealth of countertop knowledge. Then came measurements and installation, Jimmy and his crew were equally outstanding! Courteous, patient and willing to answer all questions. Fantastic customers service start to finish!

Rhonda Pantoja: These folks were great from initial discussion and planning with Taressa in the office to the installers (jimmy-head guy). They were extremely professional but very flexible as well. Living in another state and being able to pick a quartzite, holding it and then approving the layout that i wanted via remotely was done without a hitch. The day of install they were done in less than 4 hours and everything was installed to perfection. I highly recommend them.

Shelly DeVries: Very helpful!!

Jim Knoll: Great service. Friendly.

Andrew Minion: The staff is very kind and passionate about what they do. The ladies answered all my questions and walked me through the whole process.

Veronica Law: The girls there are super friendly always willing to help with a smile, and very knowledgeable.

boermaone: Poor Business Model! Don't bother calling unless you are a builder. They don't stoop to deal with the general public, move on!

Scott Buehler: Great Lakes Granite are the epitome of professionals in their area. Julie helped us through the selections as well helping us find a stunning remnant of quartzite for our island.We reviewed every option possible to get our kitchen counters, Home Depot, Lowes, as well as others, and settled on this team of people that really care about their clients and their satisfaction. We are beyond happy with the speed and skill of the team that descended on our home like a hive of worker bees, removing our old counters, and installing the new quartz in a matter of 4 hours!!CHEERS to the entire team over at Great Lakes Granite ... GREAT JOB!!

Ted Ryfiak: Best place for granite.

Deidre Remtema: At our residential interior design firm, Deidre Interiors, we rely on the knowledgeable and timely support of the team at Great Lakes Granite. Our projects with them always turn out beautifully!

vikram gulati: They take pride in what they do and provide best customer service

Ralph Allen: Craig (installer) did an exceptional job installing our new Quartz countertops. Amazing guy, class act, and deep expertise. We are thrilled to work with such professionals. Wonderful experience and our highest recommendation. 👍

Alissa Dornbos: The process to review their inventory is very slow and requires a lot of involvement for the customer. After selecting a piece a wanted a quote for they forgot about my request. Lots of inventory but it was very challenging as a consumer to work with their process.