Best Hookah Store Grand Rapids Near Me

Stacey Long: Great customer service and GREAT PRICES TOO!!!!

Splitzer Pro: Best selection and the owner is awesome

Mamon Algazali: I like this place they always have discounts and good customer service

Shawn Kaid: I the best smoke shop ever guys come here best prices ever the guy is so freaking amazing

Petey Fellows: Great place! Super nice guy!! Very friendly and helpful. Even with the slight language barrier, the owner helped me, and suggested new products! He even let me taste a couple, before I bought! A great local business, let’s keep it that way!

Kye Wright: Very helpful & negotiable best shopping experience and prices in Grand Rapids.

Cameron MacNeill: Lovely customer experience. What is the company email?

Nicholas Paauwe: Great selection! They rock and are super accommodating.

Maria Zavala: Door was locked upon arrival. Lights were on and its the middle of the afternoon on a Saturday. Waited outside for 20 minutes knocking and calling store. No one answered the phone or door. Not a good look for a newer business in the area. Unprofessional.

Kyle Clarke (K2GR): We were otw to another vapeshop & this place was much closer. After we bought some vape juice they hooked my son up with like 6 different candys!!!! Def good ppl

Critter B: Helped me find the perfect vape!

Alhareth Malik: A wander full selection of glass bongos and a verity of tobacco products. Good job 👏

Naomi Perkins: Abdul was extremely nice and helpful! Wonderful new vape shop in the East town area.

Brenda Norton: Today was great I did not get the my budtenders names and I feel so bad cuz they were so helpful but the one has he was wearing a red bandana like and he had dreadlocks and the other girl helping him I don't know if it's on her receipt here but I do have it and it is cashiers 6826 one and it was a perfect stuff I just I love your store yours is the best dispensary around! I do think I remember the other night I was in there also and Cassie was great 👍🏻💯

Nathan Franklin: GREAT EXPERIENCE!!!!!!!!!!!!! Best place in town Sean you are the best at what you do an it shows in your shop thanks for being there an having everything that I need I've been to all the other shops in town and by far yours is the bestMan where is my boy Sean these new people are rude an dont want to help nobody I went there today looking for a coil Sean has everything so I go there not knowing there is new owners well I showed him what I was looking for an he said I don't carry that an walked away I stood therelooking at 300 dollar dab rigs with no help so I left won't be back #misssean

Taylor Marqardt: Wonderful experience . Talked to the owner , Phillip , and he walked me through everything I needed to know for dealing with pain caused by lung cancer . He was patient and kind and answered all of my questions and made me feel so confident in purchasing what I ACTUALLY needed instead of just tying to make a sale . 10/10

Paul Sweeney: Amazing place . Staff is the best.

Mya Fassbender: Been going here almost 10 years. I couldn't imagine purchasing my vape and waterpipes anywhere else. The owner is always there and he's so nice. Very knowledgeable in his field and not pushy. Doesn't try and upsell you and doesn't make you feel uncomfortable. Something I really appreciate. Also a great clean selection that hasn't been sitting in dusty shelves like some other stores I won't mention. Haha

James Van Drie: Great vape shop , good prices

Jesica Gordon: Super shady the guy took my breeze out of its package before giving it to me. Shady and gross

Layne Gadberry: Popped in for something very small and to check out a local place. Clean shop, friendly owner. Super welcoming and will most definitely be coming back!

Amanda Biggs: Yicks!!!! I have gotten a elf bar from the owner who talked me into it, was very nice. The younger kid working there who has helped me the last few times has been decently nice, and trying to help fix the issues. I was having issues with elfbars. Specifically the one kind, he suggested which I never said any of this was his fault. He was extremely rude to me telling me things in life don’t go as planned, “like the election,” and how maybe I should just quit smoking!? From a SMOKESHOP worker? Hahahah! Impressively bad customer service. Too bad I thought I found a smoke shop here that wanted a loyal customer. Knowing the elfbar issues was not their fault and explaining I understood that and just calling to see if anyone else has had issues telling them I plan to buy another one anyways and him telling me he’d give me a whole case? “The issue wasn’t my $20.” Just that, in a retail perspective and how much people smoke and how that’s the best seller. Then continuing to argue with me after I told him I wasn’t trying to get free things I was just concerned about how the vapes work since I’ve used them in the past and have never had this issue. So it’s probably just from the case I got. All my years of customer service I have NEVER. That child needs a filter.

Nijah Webb: I came in to purchase a THC cart and ended up leaving with a lot more. Great customer service from Ms Autumn

Winter Mane: This guys awesome def recomend shoppin here

Melinda Cloud: The ambiance is enthralling - just walking into this store my curiosity is delightfully piqued with wonder - the aroma, the fascinating and exquisite hand blown glass water pipes and bongs speak highly of the artisans who create them and the GR Cloud Smoke Shop who brings them in for you to ponder “Oh my gosh, which one?!”. The vast variety of high quality products including natural quality CBD oils, lotions, beverages, kratom, healthy supplements, as well as anything a smoker needs or wants along with an owner who is definitely “good people” and will answer your questions from his well-educated knowledge base (I know I surely appreciate that) and is welcoming to those who walk through the shop’s doors which makes this a #1 go-to choice for the new as well as familiar buyer seeking quality, fair pricing, and an exciting yet relaxing journey into a fascinating world.

Shane Ramsey: Very knowledgeable staff and amazing quality name brand glass with the best prices in town!

Trisha Havens: GR Cloud was a great experience tonight. Fully stocked. Love this place, stop in and check it out soon.

G G: Im a delivery driver, today 10/4/22 did a delivery to gr cloud and phil abraham cursed me out and tried to belittle me, i asked him if he was joking but he continue with his denigrating commentsDude always had a condescending tone and weird attitude, certainly not the type of person anyone wants to deal with

Tabitha Taylor: Great selection and welcoming vibes! Philips The willingness to support other local new businesses makes me smile! Thank you for your support great prices and all around good VIBES!!!#visionworks

Marshall Underwood: Very small very limited place, $5 min purchases with overly priced stiff. Definitely not worth your time, and it stinks when you walk in

Notyour Business: Stopped on on the way to a couple festivals. Owner was knowledgeable and very friendly. He had an awesome array of supplies for any smoking needs you may have. From hookas, one hitters to being an authorized puffco dealer this shop has it all!! 10/10 high recommend. I will be back when I'm in town.

Sierra Santoyo: I had the worst experience the last time I stepped foot in this store (which was just the other week). The entire time it was obvious the employee was degrading to not just myself, but all women. Instead of attempting to work with me and help me as I was trying to find the correct glass bowl size, he proceeded to belittle me and treat me as if I wasn't knowledgeable about anything.When I mentioned I would contact my boyfriend (since he recently purchased a glass bowl for the same bong, just different store), the guy said "oh yea, he's a guy, he'll know." Excuse me? No, my boyfriend forgets everything, and who are you to assume? Regardless of his gender, this was completely unacceptable. The bowl I purchased was too small (thanks for the lack of help, as I literally shared we had a large bong) and the glass filters (or, screens as he corrected me) were so janky and didn't end up working either. Not only was it a waste of my time, but I've never been mistreated to this extent anywhere besides here. Needless to say, I would NOT recommend this store to any woman or man (but apparently, men know all).The following day we went to the place where my boyfriend had gone previously (SMJ Smoke Shop) and we had a COMPLETELY different experience. The guy there even gave us a discount just because. That's what good service looks like.GR Cloud Smoke Shop was by far the worst customer service I have EVER experienced. If the owner reads this review, I highly encourage you to have your employees take a course to learn what good customer service looks like as it seems they have absolutely no idea how to properly treat people.*After talking with others in the community and reading other reviews, it's evident this was not my experience with just an employee, but rather, the owner. Sickening a human of this type would attempt to run a business.

Jare Bear (Jarrod Schaffer): I don't normally give out 1 stars, but my first and only experience with this shop has left me with a sour taste in my mouth.We just moved to the area, and were looking for a spot close by to our home. This place was the closest so we figured we would check it out. We have been to many different Vape/Tobacco shops, and most are chill, helpful, kind, understanding, and have an overall pleasant demeanor. This place was nothing like that...As soon as my partner and I entered the shop, we noticed nobody on the floor. Not a big deal. A few moments later, we see the cashier, who I am assuming was the owner come out out from the back. His demeanor and tone in his voice when greeting us seemed a little hostile. He looks us up and down and says hello, and I say hello back and ask him how he is doing. He looks us up and down and doesn't respond.My partner inquired about what we assume was a tumbler for hash, and the guy seemed huffy about it. He says "what are you talking about? My partner replied "The vent?" Guy responds, "What?" My partner: "The blue box." The guy in a not so nice way was like, "You mean the tumbler? What about it?" My partner then replied, "Oh, just assumed it was something else. Sorry" Guy doesn't respond.Next order of business, we ask if they sold glass for vape mod tanks, he looks at us in a exaggerated and annoyed way, and says, "Yeah" sarcastically. We then say, "Okay, cool, do you also sell vape mod tanks?" He looks at me in a "Um, are you dumb?" Kind of way and says, "Yeeaaahh", again, in a rude and exasperated yet sarcastic manner.Never once did he ask what we wanted or needed, or how could he help us, and was right on the floor with us, like maybe a foot away, on top of us essentially, acting annoyed and upset as if we had done something wrong.We then just said, "Ya know what? I think we are just going to go." The guy doesn't even ask if there was something wrong, nor did he act like he cared.The man running the shop in general seemed irritated, and upset by our presence. Was absolutely rude, unhelpful, and unprofessional.I don't know what was wrong.We don't know what the guy's deal was.I don't wanna make assumptions, considering alot of the reviews of the new owner's attitude seems to be negative, but, needless to say, they were spot on.We are never coming back here again, and will advise our friends anyone in the area who vapes or uses tobacco like products or anything else to AVOID THIS SHOP.

James Collins: I love the store great cigars

Nicole R.: The owner and workers here are very friendly and helpful. I know they had a new employee who is learning English but that doesn't mean he wasn't trying to help people. The discount for loyalty program is awesome!

A. N Marshall: If you're a smoker of any kind, be it cannabis, tobacco or CBD this is a top tier establishment to have near you. Wide range of products and friendly and helpful staff. It's a privilege to have this store in a nearby area.

Smashed BanDcoot: Great selection, cool pieces and rigs, very helpful staff. Highly recommend.

Tajah Holts: Do not spend your money here they follow you around the store as if your going to steal something I would never spend my money with a place that does this to costumers

Brian Rini: Good price on padron...however we're moldy

dakota tait: Was informative and really tried to help with what I was looking for

Rachel Hickman: Nice shop! Lots of options and very friendly staff!

Jose “CrispyLionPlays” Fernandez: People here are amazing and they always make sure you are satisfied!

Tyler Evans: Great place. Nice service!

KP: Vik happily hooked me up with a deal it is much appreciated!

kendra may: Dope shop, very welcoming when you walk-in!

Darius Mayhue: Respectful business great attitudes and very helpful

Dorothy Tutson: You like? I like the friendly customer service. Ca

Lab The3rd: Service is great! They are very helpful and knowledgeable on their products! Been going here for years!

Jeanette Escobar-Bernabe: Lots of different Styles, Shapes, Colors and Brands

Danielle Kaplani (Detroit): Always very friendly always have exactly what I'm looking for and always has treats for my best friend.😁

Joyce Gardner: Very friendly and helpful people. Is they don't have it, they will do there best to get it.

TheUnderScore: Great place, better prices. And the staff has always been super friendly and helpful. I drive past other smoke shops just to go here.

melanie Burns: Really nice place really nice stuff really nice staff

Andrew “Drew” Carter: just browsing

Douglas Smith: I just enjoy visiting George because he has always made me feel welcomed. :)

Gregory Barnett: Probably the most wonderful Owner for one of the coolest Smoke Shops I have had the pleasure of being a customer of.

quinn yondo: idk what gunreal is talking about. Geo is there for his customers when he is open, and most of the time he stays open for his customers when he should be closed. amazing place and person to shop from. Geo goes out of his way to make sure you’re getting the best service.

Gunreal: Can’t open on time. Lazy.

Keith Reid: He’ll hook you up. Owner is the man. Classic spot.

Michael Stutz: Convenient for the public

Katie Wood: Very helpful, picked up a wish order here

Javier Santiago: Greatttttt vape smoke shop in this earth!

David VanDyken: He would totally have five stars but the owner never is happy. Every time I go in there and buy something he is angry at me the whole time I'm in there.

Alvin Martinez: Good variety, great prices, and great customer service. Will definitely be coming back.

Chris Robinson (TYME0420): Good place to get vegan blunt wraps.

Heather Parsons Sansom: Cute shop

Isabelle Andrews: I was picking up an online order. Fast.

Lindsey Hill: Great customer service. All the vape options. Super clean but best of all its goods vibes only! Thanks 616 for always being the best west option!

Melody Raby: This is where I pick up my wish orders. The owner is very kind!

Sherrie Elgendy: Shady

DarkFire Gaming: Great costumer service. Holds many good products for weed products including but not limited to bowls (both glass and metal) bongs, one hitters, papers, grinders or if you like tobacco i saw cigs n tobacco on sale. This is and will be my one smoke shop i come to always for my stuff.

Carter Flint: He’ll sell you fake dispos, have you hit in in front of him since he’s had to many problems with them obviously. I got 2 FAKE Breeze, one top busted off and flavor was non existent for both. Went to other shop, they proved they were fake by pulling out same brand and flavor. Don’t give your money to this shop

Bryan Ortiz: Mis Hermanos Los Dominicanos haciendo La diferencia para Nosotros los Fumadores gracias mos hermanos