Best Jewelry Appraiser Grand Rapids Near Me

Tom Vandermeer: They work for the insurance industry and won't give you a broke down qoute that tells you all the steps that are taken to get a ring finished from start to finished product. It's always a about cost so they can collect the rest from the insurance company. Other jeweler gave us a step by step quoute. Very disappointed that this happens to paying customers.

leslie bice: They did a great job on my diamond replacement. Better than original. Isabelle is very nice and knowledgeable. They have our business . Thank you

Max Rispler: It’s taken me a while to contemplate writing this review. I never enjoy writing negative things, but I also believe people should hear my story. I feel very mistreated and inappropriately shamed by the staff at Preusser Jewelers. This was my second purchase at the store back in the Spring of 2021. I had been in a long term relationship and was ready to take the next step. It took me a few weeks to come up with right setting and stone, but I landed on an emerald cut diamond ring at Preusser Jewelers. After paying for the ring, I had the store keep it safe before getting engaged. Long story short, the relationship fell apart in June of 2021, and I was now stuck with what to do. First off, I had to try to haggle with the staff to figure out the price to sell my ring on consignment. They never offered to work with me and take the ring back since it was already in its setting. I later found out from other jewelers that they could have done that. After a few months of the ring not moving on consignment, I decided to take it to another jeweler. When I went to pick up the ring that I paid for, the last thing that was said to me as I was walking out the door was “Maybe next time you should be a little more picky.” That was referring to my previous relationship that I was already mentally damaged from. Very disappointed in the treatment by their staff and understanding of the situation. I do not recommend shopping here.

Annalea Pasternack: We visited quite a few stores in the area, but chose to work with this jeweler. They were immediately warm and welcoming to us, had great communication, and they worked with us on a few different occasions to narrow down the selection. They provide great service and have beautiful options for engagement rings. Deb was wonderful to work with and now I have my dream ring!

Bruce Wayne: Do you buy back rolexes

Tisha DeGiulio: I went into a different GR local store to get my engagement ring “fixed” (they actually made my solitaire crooked and nicked a prong) so I went to Preusser Jewelers, and I’m so impressed!! Debra is so sweet and easy to talk to, she listened to my concerns and made the process so easy. I went in 6 days later, and my ring is spotless!! The gentleman there is just as kind as Debra, and again he made it a very quick and easy process. My ring looks brand new, blindingly shiny, and you’d never guess there was ever a nick in the prong! Thank you so much!! Will be purchasing my bands from here.

D K: I have been a customer of Preusser Jewelers for 30 years. I have purchased jewelry and have had custom jewelry made. I have had a beautiful medical bracelet made with engraving on the back and now am going to call to see about getting a medical necklace done. :) They have incredible patience and class and are never pushy. They help you pick out what is in your best interest too. When I think of Preusser, I think of the "class" of downtown Grand Rapids. Need I say more?

Megan Smith: I cannot thank Caryn and Deb enough. We got my engagement ring from them and I could not be happier. They both dealt with me when something (completely out of their control) went wrong on my end, and calmed me down, and fixed everything right away. We ended up getting another diamond necklace as well as my engagement ring and they made the process so simple and easy. They got me the diamond(s) I wanted, let me choose from multiple ones, got me different settings to try for my ring and necklace. Just truly went above and beyond.Caryn was my main point of contact and I am just so thankful for her. Deb was my emergency call when things went wrong on my end (again, nothing they did wrong or within their control). But she calmed me right down, told me what I needed to go and got the ball rolling to fix everything.Caryn jumped back in and got my diamond fixed up!Just truly really really thankful for them. I now have an absolutely gorgeous engagement ring and a beautiful diamond necklace that we will cherish forever (and have quite the story to tell of them).Thank you Caryn & Deb!!!

Unknown Unknown: I would not recommend this place for an appraisal. I wanted to get my grandma’s ring appraised and resized so that I could wear it. This was the first jeweler I went to. The short, dark haired lady told me that my ring was white sapphires and had a large synthetic dark red stone. She then went to her manager to ask for his/her opinion, which she came back and said her manager agreed with her appraisal. I went to two different jewelers after this because it did not sit right with me, both jewelers after this told me it was a garnet center stone with diamonds around the outside. Will not ever be going back to Preusser or recommend it to anyone.

Dana Froumis: First class organization!! they are an extremely trustworthy organization that I have done business with for years. Well after the sale, if you need any service they are just as excited to serve your needs. As an insurance agency we need a reputable organization we can work with and Preusser's does the job beautifully!!

Nicki Sparks: I had some gem stones given to me so I took them in for some ideas. I worked with Dave and could not be more pleased. He had great suggestions. Work was done in a very timely manor. And now I have some beautiful jewelry! Beautiful store, great service, very nice people!

Laura McMurry: Dave's patience, expertise, and kindness helped to create a beautiful one-of-a-kind necklace with stones that had a great deal of meaning to me. He definitely went above and beyond to make sure I was pleased with the outcome. My experience could not have been better. Thank you!

Richard Cook: Excellent variety and collection. Very helpful staff. Craftsmanship is excellent when repairs needed.

Mary Stockhill: they repaired my wedding set that had broken and lost diamonds. Awesome job and it didnt take to long. Caryn was great

Abby Cribbs: Dave at Preusser Jewelers was SO helpful in restoring & refurbishing my grandmother's ring for me. Being that this was an entirely new process for me, Dave took the time to educate me, provide me with options & carefully listened to my design preferences to curate a piece that I wear every day.

Jared Fleming: Friendly staff. Didnt try to upsell us which was appreciated. Will be back.

Michael Farris: I visited Preusser to purchase an engagement ring and my experience with this business was absolutely fantastic. I was assisted by Deb, and she helped me every step of the way with my purchase. Even though I had a short time frame, she helped me get exactly what I wanted within my short time frame. I would HIGHLY recommend this store for anyone looking to purchase jewelry. I got a great price for an amazing ring which I do not feel would have been possible without their assistance and experience. My family has went here for years, and I would never go anywhere else.Thank you so much Deb and Preusser Jewelry, you truly made this experience one worth a lifetime!

Rosie Cunningham: Very helpful and knowledgeable, worked with me to get exactly what I wanted, highly recommend.

Steven Caio: The staff is really friendly and was very helpful when it came to selling some old jewelry. Plus some of the men's rings that they have are truly one of a kind.

Meghan Keith: I got my wedding ring here and the women were AMAZING!! Very knowledgeable, patient and so helpful. I will absolutely be getting more jewelry from them. Gorgeous and great quality.

Jonda Sparks: My necklace got caught in my hair this morning I've had it since I was 21 years old so I got on Google and look for the nearest jewelry repair shop closest to me and they popped up so I went 5-minute Drive took about 10 to 12 minutes for them to fix my necklace they were very polite and friendly the I will definitely visit again.

Arianna Wilder: I received a pair of earrings from JC Penney as a gift and I needed one repaired after the back had broken off. They fixed my earring for half the cost that JC Penney quoted me on. I was very particular in the new post I needed and it worked out perfectly. They were very helpful! So glad I can wear my earrings again!

Rose Washburn: One of the links on my necklace kept popping open, and they got me patched up and out the door in under 10 minutes. I would have been happy to leave it there for a month of that's what it took, but the speed AND peace of mind knowing it's not going to break again is worth more than the $29 I paid (which, omg, what a deal!)

Jess Quiroz Harmon: My wedding ring was pretty mangled from a small accident at work and poor communication with a past jeweler where the 3 bands were fused together in the wrong order. My husband took my set into Metal Art Studio to replace the main setting and rearrange the bands. One had to get replaced and they found a great match! Communication and quality were top notch and I am so happy to have my ring back. Huge thanks to Carol for being so warm and kind, and to the rest of the team for fixing my ring with so much care. (Shoutout to Sparkles ✨ 💖)

Adam S: I have a background in design, so naturally I wanted to design the wedding rings for my upcoming wedding. After describing our design ideas to a few jewelers around Grand Rapids, we were pointed to Metal Art Studio. "They work with more organic concepts" we were told.Carol and Scott have been amazing through the creation of our rings. In our initial meeting, we told them our budget and they laid out the process and told us what it would cost to fully develop our rings from scratch. We decided on a pebble concept after seeing a ring that Scott, who is the main jeweler and owner, had created for retail sale. After getting our initial design drawings, he cleaned them up and drew options to scale for our review.We chose an option, suggested minor revisions and then finalized the design. We were even able to select which diamonds we wanted through their supplier's online diamond portal. After we made down payments, Carol and Amy, who handle the customer service side of Metal Art, gave us a timeline of 6 to 8 weeks. They not only delivered on time well ahead of our wedding, but my fiancé's ring was completed under budget! 👍🏻🤑 Now I can't wait to see my ring!

P. Morin: Great local store.Super selection of unique designs.

Keith Johnson: Scott helped me get the perfect anniversary gift. I had very vague idea, and he drew up some ideas, then had crafted a beautiful set of earrings. Everyone was friendly and helpful through the whole process, and my wife was thrilled with the end result.

Diane Lanesky: When they were in another place I went in. I was incrediably impressed with his ability and designs. I'm going have to visit again to see his new things. He has moved a bunch of times.

Michael: I can’t begin to describe what a wonderful experience I had with Scott, Carol, and the whole staff. I went in with a vague idea of what I wanted and left with a beautiful design that Scott made reality a couple of weeks later. The custom necklace is a true work of art. Carol helped me chose the right diamond and chain and her insights belied her knowledge and experience. I’m beyond excited to surprise my Princess with her special necklace soon. It wouldn’t have happened without the outstanding staff there.Did I mention that Scott laser welded my assistant’s broken necklace two days before her wedding so she could wear it? He did it in 10 minutes on a busy Thursday. Their attention to detail and customer service and satisfaction is unparalleled.

Kristy Keegstra: Amy is so nice and professional. I got a rhodium plating and refinish and had my ring back looking brand new before the estimated date. My ring really takes a beating working at a hospital, constantly washing my hands and using hand sanitizer. I'm excited to show my ring off :)

Jessy Rycraft: The office staff is sweet and patient and the jewelers themselves come talk you through the custom work. It was easy to get a quote and a vision for the custom piece I had, in addition to the beautiful ready made work they have on display.

Todd Mellema: Exceptional!

Allie Koning: Metal Art Studio worked with my fiancé, Brett, and me to find the perfect fit for our budget and style when we went in to shop for rings initially. Brett said he had a wonderful discussion when he went to order the ring and they made decision-making so easy! I recently took the ring in to be resized slightly on the Friday before Labor Day Weekend, and it was ready to pick up the following Tuesday in the early afternoon after the holiday! They even did it free of charge. They provided a really great experience, as well as art that is beautifully made. I would recommend their expertise to anyone.

Rick Otterbein: Repaired a bracelet for me in no time and the price was right. Will always go here for my jewelry needs.

Lisa Olmetti-O'Loughlin: Love my ring! Everyone is so helpful!

Michael Hoogerland: Excellent selection and knowledgeable, helpful staff.

judy genther: Awesome

Susie Yoder: I was impressed with their service. I called 15 minutes before they closed for advice about a piece of jewelry, and they invited me to come on over so they could have a look - they weren't rushing out the door to leave. They inspected my piece and gave me good advice. Then took my information to email me suggestions. I was impressed that they sent me a follow-up email with detailed information pertaining to my inquiries.

Kathy Goralski: Beautiful designs, found the perfect gift. Had a nice time talking with the staff too. Well worth a visit.

Soulgarden Studios: I had a wedding gift where the wire wrapping of a name was incorrect. These ladies fixed it in less than 5 mins. Saved the day. Thank you so much!!!

Cacey O'Brien: My girlfriend’s family highly recommend DeVries to me leading up to the time for me to find a ring, and I couldn’t be more impressed! Everyone in the store seems to know exactly what they are talking about, and we’re able to give great opinions, thoughts about design and style I was choosing for an engagement ring. They were all friendly and eager to help me and everyone else in the store when they walked in the door. The prices were also much better than I could’ve ever expected!

Mark E Olen: Never had problems with DeVries. It's our family choice. Quality Quality and that's all I have to say about that

Pat Smoes: As always my experience at DeVries today was wonderful. I worked with Dan, but all the employees are always very friendly, helpful and experts at helping you find the perfect piece of jewelry. No need to ever go anywhere else!

Mary Joyce: Took my mom there to get a watch battery. They put it in for her, and we were not even there for 5 minutes, and it cost her only $5.00. They were great!

Linda Jewell: Always top notch! I mostly go there to have my mom's watch batteries replaced, but I am still treated as if I am purchasing fine jewelry. Really great people!

Melissa Holwerda: Dan took time to give me his very best service, even though I walked in at the tail end of the day. Lynn helped me feel cared for and seen, not just looked at. What a great experience. Highly recommend Devries Jewelers!

Pamela Cooke: DeVries always comes through with beautiful jewelry, great service and willingness to answer any questions. We have used this family store for over 50 years.

Hannah Brower: Kyle was so incredibly friendly and helpful. He treated me like family. He gave me many options and order in more, so I got exactly what I was looking for. I will definitely be going back!

Amanda kulinich: Every time I go there the staff is amazing! They treat all walks of life with respect. They really know their jewelry and are so helpful to find what you love! They will always be my first choice!

Lisa Krzykwa: Beautiful jewelry and good customer service.

Garret Biese: Always above and beyond customer service. Never have to question quality or prices. Great people. The best in town.

Joe Wolters: Best service in town!

Jonathan Elliott: Best jewelry store in Grand Rapids with a wonderful, helpful staff!

Isaac: Cant express how happy I was with everything. Went to pick out a watch for my college graduation and they were beyond helpful. Not only did they answer every question I had about the watch I wanted, but they let me look at, and ask questions about their used section. These of course were much more expensive than the one I was looking at. However the worker recognized my fascination and took the time to show me everything and answer everything. At no point were they pushy or overbearing on sales. They took the time to replace straps, check inventory, and even see if they could order specific bands. I walked out with a watch, and a bunch of free Hamilton swag. Safe to say these guys will be my go to from now on weather it’s for myself or recommending it to someone else. I don’t remember the salesman’s name specifically but he was tall with blonde hair. Although I should mention that everyone their was incredibly friendly.

Tiffany Roscoe: I can't say enough great things about DeVries Jewelers. They're family owned, spanning over 4 generations and are an absolute pleasure to work with. I had 4 of my rings resized that were handed down by my Grandmother. They appraised them for free, cleaned them and even got one of them that had been severely scratched, buffed and looking brand new. They're friendly, affordable, and dedicated to making sure their customers are happy. I also LOVE all their vintage jewelry. Definitely a customer for life.

Michael W: We have purchased several items over the years -always terrific value, service and the highest quality. A great locally owned business here in West Michigan.

Grant Flora: They were very friendly and helpful with my watch. I will definitely shop here again.

Cheryl Mohr: I worked with DeVries Jewelers designing a special ring for my 15th wedding anniversary. My husband had passed away previous to our anniversary, so this ring was a very meaningful thing. The ring turned out beautifully and I am very pleased.

Sherra Walker: Loved this! Extremely friendly and helpful. Next time I need anything I will go to them!

David Kiesel: Great friendly service. Longtime business. Fair prices.

Jordon Erfourth: Kristin was incredibly helpful today, we went in looking for an enhanced for an engagement ring and she was quick and accurate with everything we needed.If you are in the market and looking for jewelry come to Kay and ask for Kristin!

Devon Buckley: Quick and easy process - Kristin was very helpful and knowledgeable

Rachael Marsman: Tiffany was super knowledgeable, patient, and helpful in picking out a new set of wedding bands! Can’t wait to get more jewelry from her in the future :)

Jessie Boyd: Amazing and patient and super helpful

angie knapp: Came in for bi-yearly inspection of my diamond. Was in and out quickly. Computer was slow but that's ok. The staff is friendly and the store was clean.

nana happy: Quick, friendly and made great suggestions and choices. I just picked my ring up today for being sized 3/22/2023, we hope all goes well. Amanda, thank you!

Samuel Layton: Good service!!!

Mark Schutte: I cannot say enough good things about my experience with the store manager, Melissa. Not only was her customer service fantastic, so is her eye for quality and beauty. Melissa helped my daughter and I customize an engagement ring for my fiancé that, hands-down, was amazing. She then took the time to help create a wedding ring with my fiancé. Melissa’s patience was absolutely wonderful - I think we came back a dozen or so times- and she always gave us her full attention!

Shyla Cannon: I was very please with this store and how well their customer service was! My mom had a pair of earrings that needed service and they walked me through the process so when I left I was worry free! I will continue to shop here and at Kay’s.

Corrin Moore: special ordered a ring was told it was in twice. it was the wrong ring twice. my wife’s Christmas was a huge bummer, she was the only person with nothing under the tree.

loo loo: Bought my daughter a set from Kay's for Christmas it broke when she put on the ruby necklace, now I have to wait 2 more weeks for it to be fixed. Not worth the money spent. To see her cry and take away her gift thank you for that Kay's.

Amanda Rostic: I had a wonderful experience at the Woodmall Kay’s location. I was able to purchase an engagement ring and watch to compliment.I highly recommend them. Deaven Watt was great to work with.

Lily Victoria: I bought two silver chains from Kays, and the store manager Melissa, was very helpful during my visit. Melissa along with all the associates there are amazing. Definitely will shop there again. It's a professional atmosphere andthey have a wide variety of jewelry to make a selection from.

Sarah Kersjes: Not very helpful, acted as if we were an inconvenience to be there. I asked for my ring to be cleaned and inspected and it wasn't inspected and hardly cleaned. I planned to look at wedding bands and order a pair of ear rings and we left as soon as I got my ring back in my hand. There was never a hi, how are you or a thanks for coming in.

AlwaysHope: They have beautiful jewelry here and the employees are always so helpful and nice! I absolutely love the engagement ring and wedding band my husband picked out here. And it's worth spending the extra $ for the lifetime warranty. I get my rings cleaned every 6 months for free and they also will replace a diamond that has come loose for free also. Definitely recommend!

Kevin Skinner: Good financing options and friendly sales people. I've always had a good experience with Kay and have purchased engagement and wedding rings here and other jewelry for my wife. She loves coming here and with the 0% financing it's not so bad on the wallet either.

Yazeed Moore: Outstanding customer service from start to finish. Elsya and Sandy were so helpful during my shopping experience. Initially settled on one option but they knew I wasn't 100 percent certain and continued to work with me to find the right thing. Incredibly satisfied and look forward to working with them on future purchases.

unicorn magic channel 2: The only problem they answer the phone when ever they like tryed call all day yesterday day and no answer

Tom Barnes: I bought a levian ring for my wife for her birthday sept 11 2021 they had to resize as well as her wedding rind had to resized and the point checked that hold the diamond(11,000) that I purchased there. They said by the 21st of august. Her party was the 21st(50th).the wedding ring came back sep 1not really a problem but I couldn’t pick it up. The store was never open. Kay jeweler at woodland mall in Grand Rapids mi. So now I’m waiting on the levian ring(1,200) finally shows up on sept 5th. The store has not been open and I can’t get my ring that I paid for. Contacted customer service they said a district manager would get ahold of me and let me know when I can pick it up. Still no call and no answer from customer service they said they sent it tho the service manager. My recommendation is go else where this place is the worst

Kelsey Cogswell: I went and bought a wedding band at the 28th street location. Jareds never disappoints! They were so helpful and knowledgeable. The manager there is such a GEM and I love his personality and willingness to help! All of their sales associates are very kind and know how to help you in every situation.