Best Watch Manufacturer Grand Rapids Near Me

Marianne Ciani: Had to get the band adjusted on a new watch bought elsewhere and a battery on another old watch. The band broke on the new watch when she was adjusting it so she replaced it with one in stock. Melinda is one of the best with whom I’ve ever done business. I highly recommend this business.

Miss Plants: She did an amazing job repairing the band of my favorite watch . Highly recommend them . Thank you

Samuel Owens: 0/3 on being able to replace watch batteries. Lackluster all around take your business elsewhere.

Laura Lee: I had an issue with my watch on a very busy day after Christmas. Marcey did more than her share of hard work that day and was still able to accomidate my needs. This was my first experience with watch services and I was more than satisfied. Thank you again. 🙂

James Schutter: Staff was decent with the technical part was not knowledgeable in services though. Atmosphere was as is to be expected in a mall setting. The prices are fair and the products are top notch.

Calvin Allen: Messed my brand new watch up. Dont go there. Waste of my 14 bucks. Watch band not right! Not happy.

Tim Bunn: Best watches ever

Dalena H: Sent my watch in to be fixed, and was told it would take 6-8 weeks. It's now been 9 and a half weeks and still no call. When I went to ask someone who works there the status of where my watch was at, they told me that they still don't have it and had no other answers for me. I asked if they could ask their manager to give me a call because he said his manager would know but they never called. No questions have been answered and my watch still has not been received, nor do I know where my watch is. If my watch is lost, I expect a reimbursement for the cost of my watch.Update: it’s now been four months, since I dropped off my watch in December. I still have received no updates about my watch and what’s going on. All I know is that the part was backordered but is being fixed. But that was in February. No one has called giving me an update on anything. I was promised 8-10 weeks. It’s now been 16. When and if my watch arrives, I expect a reimbursement or a significant discount.

Johnson Johnson: I always get my watches repaired here, staff is very helpful!

Kim Becker: Always amazing service here at Dakota! Brought my watch in for a battery and they cleaned it too!

Arthur Weeks: Always good service there.

Melanie Dyer: Nice place

Luke Martin: Helpful!

Sarah Yousif: First off wow! What a great experience at Paul Medawar Fine Jewelry! The customer service is outstanding, exceptional, you name it! They were quick and very nice. We purchased a classic watch for my husband and left making new friends! They truly care about their customers.

Aaron Hays: Absolutely outstanding customer service. Medawar was very pleasant to work with and I would recommend them to everyone.

Ronald Solmes: They have excellent jewelry and Rolex watches. Friendly, knowledgeable staff and a wide selection

Becky Lee: Very friendly and helpful staff!

ruben familia: Outstanding customer service, attention to detail, and a relentless commitment to help you find exactly what you are looking for. They treat everyone who comes in like family.Dan and Dave truly showcase a passion to service, they are extremely knowledgeable and will take their time to make a connection with each customer.

AJ Casas: I’ve been into the store twice now. As a person who is passionate about watches, you dream about an opportunity to try one on wrist. Dave & JP made that experience truly special. You can tell they care about watches and it makes the experience all the better. It simply is about loving watches. I’m waiting for a Rolex and can’t wait until the day it arrives. Don’t be intimidated and go check them out! If you love watches, you’ll love it there.Edit: Wanted to follow up on my previous review but allow some time to enjoy my purchase first. Since my initial review, Dave & Dan were able to get me one of my dream watches. It's a beautiful piece and I couldn't be happier with it. I also recently got engaged and purchased an amazing ring from here, with the help of Melissa. Any future watch or jewelry purchases I make will be from here. They are amazing people. Thank you!

Mckellar: Super awesome staff and really helpful, they always keep the store clean and always give you the best recommendations when it comes to what you are looking for! Forever going to be my jeweler!

James Rathbun: At Paul Medawar Fine Jewelry you don't just buy a watch or a fine piece of jewelry. You get the full unconditional backing of a family owned business, one that brings you in as family. I can't say enough how much better it is buying a fine watch or the perfect piece of jewelry from here then anywhere else.

Hannah Dalstra: Paul Medawar has the best selection in Michigan. On top of their gorgeous pieces, the environment is neat and welcoming and the staff is incredibly knowledgeable. You can go here for the vibes only, as they are no pressure sales and genuinely want to get to know their clientele, although you will want to get your hands on their unique jewelry. Whether you leave with a bag or not, you most definitely will be leaving with a smile.

Amanda Taft Herr: Outstanding customer service! The staff made me feel very comfortable and the staff is very knowledgeable. Highly recommend!

Mykola Prisichenko: It is always a pleasure to visit the store and get lost in conversations about watches, jewelry, or life in general. I have never felt rushed or pressured when browsing or purchasing here which is a rare and valuable experience to find. With their clients, it is clear that they value making memorable experiences rather than making sales—and this is evident from the moment you enter the doors. If you are looking for a place where you can confidently purchase a timepiece that will last a lifetime, you might as well do it with a local family-owned company that will keep you in good hands for that lifetime.

Veneet Gupta: So, I was on my way to the airport in Grand Rapids and had some time to kill before my flight so I decided to drop by and check out their watch selection. It turned out to be one of the best experiences I have ever had at a jewellery store, ever!I walked in and was greeted promptly and super nicely by the lady who buzzed me in. I said I was interested in looking at watches so she had someone named Dan come out to show me what they had.This proceeded into 1.5 hours of great conversation about watches, the industry as a whole, my collection, his collection, etc. This far ranging conversation was great, relaxed, unhurried, it was like talking with someone you knew for a long time and not at all like a normal sales interaction.So, close to the end of our conversation, he hands me his card, on it is printed ‘Daniel Medawar’. I’m floored at this point, I cannot believe that this guy I have been chatting with for so long is none other than one of the owners (3rd generation jewellers!).If you haven’t been to this store and you are local or even just passing through you owe it to yourself to get to know Dan and his staff.Amazing experience, I will 100% be back to actually pick something up for myself or my wife. These are the kinds of people that you build a lifelong relationship with.PS: I almost missed my flight, I was enjoying the conversation so much, but it would have been worth it even if I had to catch a later one!

Mani Sharma: I was celebrating a career milestone, I got in touch with Dan over the phone and discussed my needs. We spoke at length, then I followed up to make an in-store appointment to meet up. I will focus this review on my experience than the product.I hold intial conversations in high regard. Dan is down to earth, very knowledgeable and is passionate about his craft which makes interactions a pleasure. He listened, educated and also made suggestions which aligned with my needs to my surprise. Dan went above and beyond to understand my needs, my milestone and its importance to me and was able to deliver which delighted me.During my purchase I got the change to meet other store team members and the experience was harmonious which is rare these days.What I would say is that no one would be disappointed or have a less than perfect experience here.I will close by saying that its also a privilege of the companies' Dan and his team represent.

Jonah Brubaker: Very helpful and kind people. Top quality with a stress-free experience!

Clayton McArthur: I’ve now visited on two occasions and had the pleasure of speaking with both Dave and Dan. I was very impressed with their level of engagement from the minute we were introduced and willingness to allow me to try on several exhibition pieces. I look forward to doing business together!

Richard Kehr: Great people, I wouldn't go anywhere else in Grand Rapids.

Gohst Makura: I got a nice watch at a great price

Alex Dombrowski: I recently visited to verify authenticity of my absolute favorite watch. I was greeted immediately and offered refreshments with a very short wait to meet with David. Met with David and the entire experience was first class. You can really tell that he loves and appreciates the brand. I felt bad about taking up so much of his time but he spent time going over the functions of my new timepiece as well as the history/heritage. Very thorough from the operation of the crown, setting the date and time, features of the clasp, etc. We spoke about what these types of timepieces mean and discussed how individual customers preferences are when it comes to the function, dial, complications, weight, and overall feel of the timepieces. This was the most time that I have ever spent in a jewelry store and I didn't even buy anything. You can just tell that they really enjoy what they do, and that they have the same passion for the timepieces that the customers do. I was able to view and try on some of the samples that they have in order to get a feel for the weight, the movements, the clasps, and really judge how the timepieces look on the wrist which I think is vital. I cannot describe with enough detail what a wonderful customer experience this was. 100% 5 stars. I am sure that in the near future myself and my family will have something that we wish to celebrate with a once in a lifetime purchase and I am sure it will be from Paul Medawar Fine Jewelry.*****Update....I love this place. Customer service is always 110%.Recently spent time in store with world class 5-star treatment even though I hadn't purchased anything. During that visit I spent a couple of hours in-store checking out brands and really taking a nice tour of different timepieces.I had my eye on a timepiece from that visit, and decided to return to kick the tires and see if my first impression was correct. The buying experience was phenomenal. I really love these particular timepieces and I am so glad that I bought from Paul Medawar. I was able to take the timepiece I was interested in and see it next to other types of the similar brands models and that was not only fun but it made me feel good about my particular selection.So much of my interaction with the timepieces that I am now interested in is not done justice by looking at a brochure or a magazine or a website. The tactile experience of the weight, the material, the gloss, the details on the dial or the turning of the bezel is not something you can ever imagine until you are actually experiencing it first hand. I'm actually a little bit intrigued that certain models I thought I might now ever be interested in are now at the top of my list, while others that I always knew I would love are now even more important for me to hopefully have the opportunity to purchase in the future.This time I worked with Dan and he was just as delightful to do business with as his brother David. Again you can just tell that they both enjoy this business. The knowledge that they have of the products is unparalleled. Plus you get the peace of mind of knowing that you've had the opportunity to really see what the finest watchmakers offer in terms of the materials, the movements, the sizes of the cases, the intricate details of the dials, and the history/story behind these timepieces. The entire experience is built around the customer and the thing I love about it is that you (the customer) are encouraged to explore. Feel this material. Check out this dial or this bracelet. See how it fits. See how it feels. Find out if you honestly like this size or if one size is preferable over another. This kind of customer service is unheard of in sales. I LOVE IT. It's no pressure, and 100% customer focused.They custom fit the bracelet and installed my custom strap which was awesome!I love shopping here. I honestly believe that these gentleman love this business. It shows. I am so happy with my decision to do business with Paul Medawar. Phenomenal. 5 stars doesn't do it justice.I will be back soon!

Tim Hogan: Go see David for your Rolex service. Had a great time discussing my watch and all the history (30 years worth) I brought with it. He truly will take the time to discuss tour time piece. Never felt rushed or like a number. Truly superb customer service.

Brad Mehrer: Have purchased clocks for over 20 years from Lumichron and always been very happy. Have had them do clock service for many years and quality of work has always been excellent. Ian and Karen are very professional and experienced. It is truly a pleasure working with them!!Brad M.

Susan Cottrell: I contacted the owners to see if they could create a custom piece to give as a gift. They were so helpful and easy to work with. Lumichron crafted a beautiful piece!! The recipient loved the gift!!

Kaitlyn Horpedahl: Lovely to work with, so flexible with designs and needs!

Brian Campbell: Amazing work!!!

Arianna Macartney: Great clocks

Cacey O'Brien: My girlfriend’s family highly recommend DeVries to me leading up to the time for me to find a ring, and I couldn’t be more impressed! Everyone in the store seems to know exactly what they are talking about, and we’re able to give great opinions, thoughts about design and style I was choosing for an engagement ring. They were all friendly and eager to help me and everyone else in the store when they walked in the door. The prices were also much better than I could’ve ever expected!

Mark E Olen: Never had problems with DeVries. It's our family choice. Quality Quality and that's all I have to say about that

Pat Smoes: As always my experience at DeVries today was wonderful. I worked with Dan, but all the employees are always very friendly, helpful and experts at helping you find the perfect piece of jewelry. No need to ever go anywhere else!

Mary Joyce: Took my mom there to get a watch battery. They put it in for her, and we were not even there for 5 minutes, and it cost her only $5.00. They were great!

Linda Jewell: Always top notch! I mostly go there to have my mom's watch batteries replaced, but I am still treated as if I am purchasing fine jewelry. Really great people!

Melissa Holwerda: Dan took time to give me his very best service, even though I walked in at the tail end of the day. Lynn helped me feel cared for and seen, not just looked at. What a great experience. Highly recommend Devries Jewelers!

Pamela Cooke: DeVries always comes through with beautiful jewelry, great service and willingness to answer any questions. We have used this family store for over 50 years.

Hannah Brower: Kyle was so incredibly friendly and helpful. He treated me like family. He gave me many options and order in more, so I got exactly what I was looking for. I will definitely be going back!

Amanda kulinich: Every time I go there the staff is amazing! They treat all walks of life with respect. They really know their jewelry and are so helpful to find what you love! They will always be my first choice!

Lisa Krzykwa: Beautiful jewelry and good customer service.

Garret Biese: Always above and beyond customer service. Never have to question quality or prices. Great people. The best in town.

Joe Wolters: Best service in town!

Jonathan Elliott: Best jewelry store in Grand Rapids with a wonderful, helpful staff!

Isaac: Cant express how happy I was with everything. Went to pick out a watch for my college graduation and they were beyond helpful. Not only did they answer every question I had about the watch I wanted, but they let me look at, and ask questions about their used section. These of course were much more expensive than the one I was looking at. However the worker recognized my fascination and took the time to show me everything and answer everything. At no point were they pushy or overbearing on sales. They took the time to replace straps, check inventory, and even see if they could order specific bands. I walked out with a watch, and a bunch of free Hamilton swag. Safe to say these guys will be my go to from now on weather it’s for myself or recommending it to someone else. I don’t remember the salesman’s name specifically but he was tall with blonde hair. Although I should mention that everyone their was incredibly friendly.

Tiffany Roscoe: I can't say enough great things about DeVries Jewelers. They're family owned, spanning over 4 generations and are an absolute pleasure to work with. I had 4 of my rings resized that were handed down by my Grandmother. They appraised them for free, cleaned them and even got one of them that had been severely scratched, buffed and looking brand new. They're friendly, affordable, and dedicated to making sure their customers are happy. I also LOVE all their vintage jewelry. Definitely a customer for life.

Michael W: We have purchased several items over the years -always terrific value, service and the highest quality. A great locally owned business here in West Michigan.

Grant Flora: They were very friendly and helpful with my watch. I will definitely shop here again.

Cheryl Mohr: I worked with DeVries Jewelers designing a special ring for my 15th wedding anniversary. My husband had passed away previous to our anniversary, so this ring was a very meaningful thing. The ring turned out beautifully and I am very pleased.

Sherra Walker: Loved this! Extremely friendly and helpful. Next time I need anything I will go to them!

David Kiesel: Great friendly service. Longtime business. Fair prices.