Best Jewelry Exporter Grand Rapids Near Me

Tom Vandermeer: They work for the insurance industry and won't give you a broke down qoute that tells you all the steps that are taken to get a ring finished from start to finished product. It's always a about cost so they can collect the rest from the insurance company. Other jeweler gave us a step by step quoute. Very disappointed that this happens to paying customers.

leslie bice: They did a great job on my diamond replacement. Better than original. Isabelle is very nice and knowledgeable. They have our business . Thank you

Max Rispler: It’s taken me a while to contemplate writing this review. I never enjoy writing negative things, but I also believe people should hear my story. I feel very mistreated and inappropriately shamed by the staff at Preusser Jewelers. This was my second purchase at the store back in the Spring of 2021. I had been in a long term relationship and was ready to take the next step. It took me a few weeks to come up with right setting and stone, but I landed on an emerald cut diamond ring at Preusser Jewelers. After paying for the ring, I had the store keep it safe before getting engaged. Long story short, the relationship fell apart in June of 2021, and I was now stuck with what to do. First off, I had to try to haggle with the staff to figure out the price to sell my ring on consignment. They never offered to work with me and take the ring back since it was already in its setting. I later found out from other jewelers that they could have done that. After a few months of the ring not moving on consignment, I decided to take it to another jeweler. When I went to pick up the ring that I paid for, the last thing that was said to me as I was walking out the door was “Maybe next time you should be a little more picky.” That was referring to my previous relationship that I was already mentally damaged from. Very disappointed in the treatment by their staff and understanding of the situation. I do not recommend shopping here.

Annalea Pasternack: We visited quite a few stores in the area, but chose to work with this jeweler. They were immediately warm and welcoming to us, had great communication, and they worked with us on a few different occasions to narrow down the selection. They provide great service and have beautiful options for engagement rings. Deb was wonderful to work with and now I have my dream ring!

Bruce Wayne: Do you buy back rolexes

Tisha DeGiulio: I went into a different GR local store to get my engagement ring “fixed” (they actually made my solitaire crooked and nicked a prong) so I went to Preusser Jewelers, and I’m so impressed!! Debra is so sweet and easy to talk to, she listened to my concerns and made the process so easy. I went in 6 days later, and my ring is spotless!! The gentleman there is just as kind as Debra, and again he made it a very quick and easy process. My ring looks brand new, blindingly shiny, and you’d never guess there was ever a nick in the prong! Thank you so much!! Will be purchasing my bands from here.

D K: I have been a customer of Preusser Jewelers for 30 years. I have purchased jewelry and have had custom jewelry made. I have had a beautiful medical bracelet made with engraving on the back and now am going to call to see about getting a medical necklace done. :) They have incredible patience and class and are never pushy. They help you pick out what is in your best interest too. When I think of Preusser, I think of the "class" of downtown Grand Rapids. Need I say more?

Megan Smith: I cannot thank Caryn and Deb enough. We got my engagement ring from them and I could not be happier. They both dealt with me when something (completely out of their control) went wrong on my end, and calmed me down, and fixed everything right away. We ended up getting another diamond necklace as well as my engagement ring and they made the process so simple and easy. They got me the diamond(s) I wanted, let me choose from multiple ones, got me different settings to try for my ring and necklace. Just truly went above and beyond.Caryn was my main point of contact and I am just so thankful for her. Deb was my emergency call when things went wrong on my end (again, nothing they did wrong or within their control). But she calmed me right down, told me what I needed to go and got the ball rolling to fix everything.Caryn jumped back in and got my diamond fixed up!Just truly really really thankful for them. I now have an absolutely gorgeous engagement ring and a beautiful diamond necklace that we will cherish forever (and have quite the story to tell of them).Thank you Caryn & Deb!!!

Unknown Unknown: I would not recommend this place for an appraisal. I wanted to get my grandma’s ring appraised and resized so that I could wear it. This was the first jeweler I went to. The short, dark haired lady told me that my ring was white sapphires and had a large synthetic dark red stone. She then went to her manager to ask for his/her opinion, which she came back and said her manager agreed with her appraisal. I went to two different jewelers after this because it did not sit right with me, both jewelers after this told me it was a garnet center stone with diamonds around the outside. Will not ever be going back to Preusser or recommend it to anyone.

Dana Froumis: First class organization!! they are an extremely trustworthy organization that I have done business with for years. Well after the sale, if you need any service they are just as excited to serve your needs. As an insurance agency we need a reputable organization we can work with and Preusser's does the job beautifully!!

Nicki Sparks: I had some gem stones given to me so I took them in for some ideas. I worked with Dave and could not be more pleased. He had great suggestions. Work was done in a very timely manor. And now I have some beautiful jewelry! Beautiful store, great service, very nice people!

Laura McMurry: Dave's patience, expertise, and kindness helped to create a beautiful one-of-a-kind necklace with stones that had a great deal of meaning to me. He definitely went above and beyond to make sure I was pleased with the outcome. My experience could not have been better. Thank you!

Richard Cook: Excellent variety and collection. Very helpful staff. Craftsmanship is excellent when repairs needed.

Mary Stockhill: they repaired my wedding set that had broken and lost diamonds. Awesome job and it didnt take to long. Caryn was great

Abby Cribbs: Dave at Preusser Jewelers was SO helpful in restoring & refurbishing my grandmother's ring for me. Being that this was an entirely new process for me, Dave took the time to educate me, provide me with options & carefully listened to my design preferences to curate a piece that I wear every day.

Jared Fleming: Friendly staff. Didnt try to upsell us which was appreciated. Will be back.

Michael Farris: I visited Preusser to purchase an engagement ring and my experience with this business was absolutely fantastic. I was assisted by Deb, and she helped me every step of the way with my purchase. Even though I had a short time frame, she helped me get exactly what I wanted within my short time frame. I would HIGHLY recommend this store for anyone looking to purchase jewelry. I got a great price for an amazing ring which I do not feel would have been possible without their assistance and experience. My family has went here for years, and I would never go anywhere else.Thank you so much Deb and Preusser Jewelry, you truly made this experience one worth a lifetime!

Rosie Cunningham: Very helpful and knowledgeable, worked with me to get exactly what I wanted, highly recommend.

Steven Caio: The staff is really friendly and was very helpful when it came to selling some old jewelry. Plus some of the men's rings that they have are truly one of a kind.

Meghan Keith: I got my wedding ring here and the women were AMAZING!! Very knowledgeable, patient and so helpful. I will absolutely be getting more jewelry from them. Gorgeous and great quality.

Cacey O'Brien: My girlfriend’s family highly recommend DeVries to me leading up to the time for me to find a ring, and I couldn’t be more impressed! Everyone in the store seems to know exactly what they are talking about, and we’re able to give great opinions, thoughts about design and style I was choosing for an engagement ring. They were all friendly and eager to help me and everyone else in the store when they walked in the door. The prices were also much better than I could’ve ever expected!

Mark E Olen: Never had problems with DeVries. It's our family choice. Quality Quality and that's all I have to say about that

Pat Smoes: As always my experience at DeVries today was wonderful. I worked with Dan, but all the employees are always very friendly, helpful and experts at helping you find the perfect piece of jewelry. No need to ever go anywhere else!

Mary Joyce: Took my mom there to get a watch battery. They put it in for her, and we were not even there for 5 minutes, and it cost her only $5.00. They were great!

Linda Jewell: Always top notch! I mostly go there to have my mom's watch batteries replaced, but I am still treated as if I am purchasing fine jewelry. Really great people!

Melissa Holwerda: Dan took time to give me his very best service, even though I walked in at the tail end of the day. Lynn helped me feel cared for and seen, not just looked at. What a great experience. Highly recommend Devries Jewelers!

Pamela Cooke: DeVries always comes through with beautiful jewelry, great service and willingness to answer any questions. We have used this family store for over 50 years.

Hannah Brower: Kyle was so incredibly friendly and helpful. He treated me like family. He gave me many options and order in more, so I got exactly what I was looking for. I will definitely be going back!

Amanda kulinich: Every time I go there the staff is amazing! They treat all walks of life with respect. They really know their jewelry and are so helpful to find what you love! They will always be my first choice!

Lisa Krzykwa: Beautiful jewelry and good customer service.

Garret Biese: Always above and beyond customer service. Never have to question quality or prices. Great people. The best in town.

Joe Wolters: Best service in town!

Jonathan Elliott: Best jewelry store in Grand Rapids with a wonderful, helpful staff!

Isaac: Cant express how happy I was with everything. Went to pick out a watch for my college graduation and they were beyond helpful. Not only did they answer every question I had about the watch I wanted, but they let me look at, and ask questions about their used section. These of course were much more expensive than the one I was looking at. However the worker recognized my fascination and took the time to show me everything and answer everything. At no point were they pushy or overbearing on sales. They took the time to replace straps, check inventory, and even see if they could order specific bands. I walked out with a watch, and a bunch of free Hamilton swag. Safe to say these guys will be my go to from now on weather it’s for myself or recommending it to someone else. I don’t remember the salesman’s name specifically but he was tall with blonde hair. Although I should mention that everyone their was incredibly friendly.

Tiffany Roscoe: I can't say enough great things about DeVries Jewelers. They're family owned, spanning over 4 generations and are an absolute pleasure to work with. I had 4 of my rings resized that were handed down by my Grandmother. They appraised them for free, cleaned them and even got one of them that had been severely scratched, buffed and looking brand new. They're friendly, affordable, and dedicated to making sure their customers are happy. I also LOVE all their vintage jewelry. Definitely a customer for life.

Michael W: We have purchased several items over the years -always terrific value, service and the highest quality. A great locally owned business here in West Michigan.

Grant Flora: They were very friendly and helpful with my watch. I will definitely shop here again.

Cheryl Mohr: I worked with DeVries Jewelers designing a special ring for my 15th wedding anniversary. My husband had passed away previous to our anniversary, so this ring was a very meaningful thing. The ring turned out beautifully and I am very pleased.

Sherra Walker: Loved this! Extremely friendly and helpful. Next time I need anything I will go to them!

David Kiesel: Great friendly service. Longtime business. Fair prices.

Jonathan Chaffer: Craft-Revival Jewelers is a true gem in the world of jewelry making. Jayson took the time to sit down with me and discuss all of my ideas and preferences for my fiancee's engagement ring. He listened carefully and asked thoughtful questions, making sure that he fully understood what I was looking for. He then took those ideas and turned them into a stunning piece of art that my fiancee absolutely adores.One thing that really stood out to me about my experience with Craft-Revival Jewelers was the fact that they created a 3D print of the ring for me to review before finalizing the design. This was incredibly helpful, as it allowed me to get a much better sense of what the ring would look like in real life and make any necessary adjustments before the final product was made.What really sets Craft-Revival Jewelers apart is the exceptional customer service that they provide. Throughout the entire process, Jayson was communicative, professional, and always available to answer any questions or concerns that I had. He truly went above and beyond to ensure that I was completely satisfied with the final product.If you're looking for a talented jeweler who truly cares about their craft and customers, look no further than Craft-Revival Jewelers. You won't be disappointed!

Curtis Bac: Very friendly and fun team. Great quality and unique designs. Ainslie was very helpful designing and bringing to life a custom creation.

Chelsea Barton: I designed my wedding ring through craft revival and they hit it spot on and exceeded my expectations!! The way they value their customers is phenomenal as well, so kind and on top of things! I live in utah and they got it done and shipped so fast. Thank you so much!!

Austin Kumpf: From the moment I walked in, I was greeted with warm smiles and exceptional service from their team of expert jewelers: Brandon, Roxanne, Jayson, and Ainslie.These professionals are truly passionate about their craft, and it shows in the exquisite engagement ring they crafted for me. They took the time to listen to my vision and preferences, and then went above and beyond to create a piece that was not only stunning, but also perfectly suited to my girlfriend’s style and personality.I cannot recommend them enough to anyone in search of the perfect engagement ring or other fine jewelry. Their attention to detail, exceptional customer service, and unmatched expertise make them a true gem in the world of jewelry.Thank you so much to the Craft-Revival team for making my engagement ring dreams a reality. Your talent and dedication are truly unmatched.

Mary mudget: Brandon, Jason and their staff are amazing. Everyone who walks through their door is treated like dear friends with the utmost kindness and respect. Not only are they jewelers you can trust, but their work is PHENOMENAL. The quality and craftsmanship of their work is absolutely unbeatable. They will work with you every step of the way to make sure that the pieces you purchase from them look just like the picture in your head. Craft Revival are the only jewelers we will purchase from because of their quality and service.

Christine Sheahan: They are truly amazing people that not only made the most beautiful, one of a kind wedding ring they also worked with me to make special pieces for my wedding party and our mothers.

Nick Allen: Very good experience. Would strongly recommend!

Bob Bernhardt: Had a happy, thoughtful and pleasant shopping experience with Roxanne at Craft-Revival. There was no pressure, just a desire to help me find what I was looking for...which I did, and had fun doing so.

Julie Walter: Loved working with Jayson to design my engagement ring- he was very intuitive and seemed to know exactly what I wanted after only a few question. The process was seemless. We used the diamonds from my mothers wedding ring and I couldn’t be more happy with how it turned out!

Vladislav Chasnyk: A good friend of mine recommended me Craft-Revival and Jayson and the team did an absolutely great job on a custom ring for me. He fully understood my idea of the ring and offered his options and suggestions on the piece from the best materials to use(price and quality considered) to the final design. The ring turned out beautifully and the whole process was clear and smooth.I'm very happy with the work that they have done, and I will be back to see Jayson for any future jewellery needs.

Jane p: This was my 2nd time working with Craft Revival Jewelers. They listened to my ideas and and created a work of art. They are professional, creative, knowledgeable and great to work with.

Nikki: Amazing! Everyone was just amazing! My husband and I loved working with Jayson!Edit to review:My ring had to be adjusted, and Jayson took care of it! Literally, this team is one of the best around!

Leon McLain II: Craft Revival has been our jeweler since the beginning. They never cease to amaze us in the beautiful choices. The craftsmanship and kindness of Brandon, Jayson, Roxanne and team is unmatched. Thanks for making such beautiful jewelry, including our most recent purchase pictured here. We love it!!

Sheila Moll: I live in a different state but saw a pair of earrings I thought were stunning in a Michigan magazine. I emailed and got a reply from Jayson. Between emails and a few phone calls I received exactly what I wanted!! Jayson sent them and they arrived the next day. So simple!! Very professional and friendly. Everything I have seen on their site is beautiful! I will take one of everything please!!

Jerry Fleishman: Great experience! Jayson, Brandon, and Roxanne were all a pleasure to work with and the finished products (3) are all as beautiful as they are unique.

Megan Graham: Took the time to listen to what I wanted and let me come in a bunch of different times to get resized and my rings attached together after our wedding. The whole staff was extremely friendly.

Simon Cook: I have worked with Craft-Revival Jewelers twice now – both times with Jayson. The first time was for my fiancé's engagement ring, and we were so happy with how it turned out we asked him to make wedding bands for us. Jayson did an incredible job on all three rings. He makes the process easy for the customer from start to finish and is a true professional.When we met with Jayson, we gave him an idea of what we wanted and then he sent over computer-generated images/video of the rings before starting any of the actual crafting to make sure they were exactly what we had in mind. He was also very upfront and honest about the cost, which I really appreciated. The communication throughout the crafting process was excellent, and the turnaround time was surprisingly quick for rings of this quality. He will even ship the rings to you once they are finished if you aren't local.If you want a high quality, one-of-a-kind engagement or wedding ring Craft-Revival Jewelers is the place to go. We plan to work with them on any of our future jewelry crafting or repair needs.

brandon .S: Roxanne and Brandon were an absolute pleasure to work with. We had no intentions of buying anything upon arrival. Between the amazing selection and fantastic customer service we had no choice! This is a local business we can get behind. Thank you for a beautiful piece. We will be back!

Beth Buskard: Roxanne, Brandon and Jayson went above and beyond to insure my jewelry shopping experience was everything I wanted and more. I could not be happier! Highly recommend for your custom jewelry needs.

Athena Antonis: Very happy with my experience at Craft Revival! I used two heirloom rings to design my wedding bands. The team was very helpful with the entire design process, and I love my new custom pieces!

Don Morell: They were very helpful in answering questions for us

Nancy Pleune: Very professional while making your experience very Highly recommend!

Geoff S: Small shop; big wow factor! If you are looking for quality workmanship and designs you will nowhere else, you have to stop by Jewelers Workshop! The owners are very kind and will share valuable insight with you.

Deb Thomas: Positive:Quality,ValueI recently used Jeweler's Workshop to change some clip-on earrings that I inherited from an aunt into pieced earrings. Each of the pairs had a unique shape and way of changing them up, and they did a wonderful job. I appreciate their attention to detail and for tackling a little project like this. Great store, value and quality.

Trina Sedore: Positive:Professionalism,Quality,Responsiveness,Value

Ken Nowicki: Positive:Value

Dan Scribner: Ron and Linda listens and they sell you the best quality diamonds....etc

Sherrie Morrell: Great people. Love their work.

Whitney Goulooze: Awesome LOCAL family company in GR! They custom made my wedding ring and do a great job fixing little things like watches and bracelets.

Deborah Martin: Wonderful people to work with! Extraordinary and unique finished products.

Kara Hoffman: First off, I love that this is a local, family owned and operated business. Secondly, Ron is the real deal. He loves gems and unique stones, he can make custom pieces or order "normal" items (chains, pendants, etc). My wedding set, which was custom designed, is really incredible and a work of art. I have a Conflict-free Diamond, cushion cut, and it's stunning. Whether it's basic repair or something intricate and sentimental, this is the place to go for excellent results and value for your money.

Rachel E: I took my husband's wedding ring here to be looked at to see if it could be fixed with several diamonds missing. I was told I would get a call to get my permission to clean it because more diamonds could fall out. I didnt receive a call and they cleaned it anyway and more diamonds came out. I was told that the ring could be fixed and I called to check on it and they told me it couldn't be fixed and they refused to put the diamonds back in for me that fell out during the cleaning that I didnt give permission to do so. Very bad customer service and misleading information I wouldn't recommend to any family or friends.

Jill Koning: They do amazing work! I get and bring all my jewelry there. Ron, Linda, and Suzanne are wonderful people. I recommend them to all my family and friends.

nick jarrard: The work is amazing!!! Service is amazing!!! Best in town!! Whether its a repair, cleaning or you are buying something you will never go wrong with this place! Love them!

Nicolas Sjoerdsma: Great quality work. Very prompt and sincere people. Totally would recommended getting work done through them

Corinda Huss: Absolutely beyond a shadow of a doubt... Hands down.... The best in town!!! The customer service???, NO ONE DOES IT BETTER! I will Never go anywhere else. Please come and enjoy the company, the customer service, the Beautiful work they do! They treat YOU and your treasures like family ❤️. HIGHLY RECOMMEND.❤️

Jody Horton: Attention to detail and incredibly knowledgeable.

Byron James Brazier II: Best Jeweler in town. Ron and his family do an amazing job.

Gail Shustha: Jeweler's Workshop is my new Jeweler! Very nice and pleasant people...thank you for the great work done. I appreciate it.

Jonda Sparks: My necklace got caught in my hair this morning I've had it since I was 21 years old so I got on Google and look for the nearest jewelry repair shop closest to me and they popped up so I went 5-minute Drive took about 10 to 12 minutes for them to fix my necklace they were very polite and friendly the I will definitely visit again.

Arianna Wilder: I received a pair of earrings from JC Penney as a gift and I needed one repaired after the back had broken off. They fixed my earring for half the cost that JC Penney quoted me on. I was very particular in the new post I needed and it worked out perfectly. They were very helpful! So glad I can wear my earrings again!

Rose Washburn: One of the links on my necklace kept popping open, and they got me patched up and out the door in under 10 minutes. I would have been happy to leave it there for a month of that's what it took, but the speed AND peace of mind knowing it's not going to break again is worth more than the $29 I paid (which, omg, what a deal!)

Jess Quiroz Harmon: My wedding ring was pretty mangled from a small accident at work and poor communication with a past jeweler where the 3 bands were fused together in the wrong order. My husband took my set into Metal Art Studio to replace the main setting and rearrange the bands. One had to get replaced and they found a great match! Communication and quality were top notch and I am so happy to have my ring back. Huge thanks to Carol for being so warm and kind, and to the rest of the team for fixing my ring with so much care. (Shoutout to Sparkles ✨ 💖)

Adam S: I have a background in design, so naturally I wanted to design the wedding rings for my upcoming wedding. After describing our design ideas to a few jewelers around Grand Rapids, we were pointed to Metal Art Studio. "They work with more organic concepts" we were told.Carol and Scott have been amazing through the creation of our rings. In our initial meeting, we told them our budget and they laid out the process and told us what it would cost to fully develop our rings from scratch. We decided on a pebble concept after seeing a ring that Scott, who is the main jeweler and owner, had created for retail sale. After getting our initial design drawings, he cleaned them up and drew options to scale for our review.We chose an option, suggested minor revisions and then finalized the design. We were even able to select which diamonds we wanted through their supplier's online diamond portal. After we made down payments, Carol and Amy, who handle the customer service side of Metal Art, gave us a timeline of 6 to 8 weeks. They not only delivered on time well ahead of our wedding, but my fiancé's ring was completed under budget! 👍🏻🤑 Now I can't wait to see my ring!

P. Morin: Great local store.Super selection of unique designs.

Keith Johnson: Scott helped me get the perfect anniversary gift. I had very vague idea, and he drew up some ideas, then had crafted a beautiful set of earrings. Everyone was friendly and helpful through the whole process, and my wife was thrilled with the end result.

Diane Lanesky: When they were in another place I went in. I was incrediably impressed with his ability and designs. I'm going have to visit again to see his new things. He has moved a bunch of times.

Michael: I can’t begin to describe what a wonderful experience I had with Scott, Carol, and the whole staff. I went in with a vague idea of what I wanted and left with a beautiful design that Scott made reality a couple of weeks later. The custom necklace is a true work of art. Carol helped me chose the right diamond and chain and her insights belied her knowledge and experience. I’m beyond excited to surprise my Princess with her special necklace soon. It wouldn’t have happened without the outstanding staff there.Did I mention that Scott laser welded my assistant’s broken necklace two days before her wedding so she could wear it? He did it in 10 minutes on a busy Thursday. Their attention to detail and customer service and satisfaction is unparalleled.

Kristy Keegstra: Amy is so nice and professional. I got a rhodium plating and refinish and had my ring back looking brand new before the estimated date. My ring really takes a beating working at a hospital, constantly washing my hands and using hand sanitizer. I'm excited to show my ring off :)

Jessy Rycraft: The office staff is sweet and patient and the jewelers themselves come talk you through the custom work. It was easy to get a quote and a vision for the custom piece I had, in addition to the beautiful ready made work they have on display.

Todd Mellema: Exceptional!

Allie Koning: Metal Art Studio worked with my fiancé, Brett, and me to find the perfect fit for our budget and style when we went in to shop for rings initially. Brett said he had a wonderful discussion when he went to order the ring and they made decision-making so easy! I recently took the ring in to be resized slightly on the Friday before Labor Day Weekend, and it was ready to pick up the following Tuesday in the early afternoon after the holiday! They even did it free of charge. They provided a really great experience, as well as art that is beautifully made. I would recommend their expertise to anyone.

Rick Otterbein: Repaired a bracelet for me in no time and the price was right. Will always go here for my jewelry needs.

Lisa Olmetti-O'Loughlin: Love my ring! Everyone is so helpful!

Michael Hoogerland: Excellent selection and knowledgeable, helpful staff.

judy genther: Awesome

Susie Yoder: I was impressed with their service. I called 15 minutes before they closed for advice about a piece of jewelry, and they invited me to come on over so they could have a look - they weren't rushing out the door to leave. They inspected my piece and gave me good advice. Then took my information to email me suggestions. I was impressed that they sent me a follow-up email with detailed information pertaining to my inquiries.

Kathy Goralski: Beautiful designs, found the perfect gift. Had a nice time talking with the staff too. Well worth a visit.

Soulgarden Studios: I had a wedding gift where the wire wrapping of a name was incorrect. These ladies fixed it in less than 5 mins. Saved the day. Thank you so much!!!

ICUCAP 007: Got my necklace fixed & got it cleaned. They also do gold loans and offer fair buying and selling prices.

Robbyn Arebalo: Had a great experience here. They were very fair and honest! I’ll definitely be doing business here again and again!

C Wolf7: Be careful what you buy here! They are Sketchy.

Ebony Holt: Great service! Very quick service. Very friendly was able to get cash right away. Opened the doors even though was closed. I would recommend coming here than any other place.

Jeanne Giroux: Very pleasant and patient as they examined our jewelry. Thank you for helping us let go of our inherited items.

jade Massel: Great customer service. They were quick with the appraisal and very fair with the price!

Metro: Bananas

Corey Ordway: These guys obviously know what’s up.

Super Sport: great people to deal with, fair and detailed explanations of exactly what you have...best price for a seller

Ken Stienstra: We came in with a basket of old coins and VJ took care of us quickly. He was fair and efficient. Obviously knows the business. Definitely would recommend doing business with him.

Heather Rawe: Great pricing, very helpful staff

Marilynn Burrows: Quality jewelry, great value, and wonderful customer service

Cory York: They bought an old wedding ring with an odd cut from me for a fair price when other places wouldn't take it at all. Easy in-and-out. Handed me the cash. Would go again if I needed to sell something else.

Queen Moore: Great customer service love it here

Tammy Reed: We found exactly what we were looking for. The quality was great and so was the service. The staff was knowledgeable and helpful. An all around good experience.

Professional Online Marketing LLC: Good people to deal with.

Jennifer Hans: I bought a gold neckless and some silver. They have very good prices, they are very kind. I will be doing more business with them!!

Kelly Benge: I had a great experience with getting my necklace repaired! It was fast efficient and very reasonably priced!

Bruce Hungerford: Very professional, happy with the valuation. Highly recommend

Bennett Elling: When in just looking to see what the item was worth. They were very honest and friendly! Great prices as well, highly recommend, we brought the item to a few different places and they had the best price and were the easiest to work with!

Kimberly White: Another amazing visit to Kesslers today! Went to the Grand Rapids store, such a great experience there. Mackenzie was so very helpful and knowledgeable in finding me the perfect setting and most beautiful newborn Diamond ever! Love it, can’t wait to see the finished ring. I am a forever customer!❤️

Avery Tilley: We had a fantastic time shopping at Kessler's! Brittany was very attentive and able to answer all our questions! I definitely recommend.

Sara Dumich Abbott: Kesslers is absolutely the BEST! Although I moved out of Grand Rapids, each time I come back to visit family I always stop into Kesslers to get my wedding band cleaned. The staff is so friendly and helpful. They help keep my ring looking beautiful and make sure that my stones are secure. They also know the way to my heart by offering a drink or even a cookie while I wait! They have truly exceptional service and go above and beyond. I can't recommend them enough!

Kelly Ann Riley: I was at the store for another event and decided to get my ring cleaned. They discovered loose stones and fixed them for me. The ring is shiny again! I'm pretty sure every single staff person smiled and welcomed me. Customer service here is amazing!

Jeffrey Spees: Kathy was the best employee. She followed up quickly, was patient, and truly helped. She truly cared for my entire wants and needs, and went above and beyond!

Claude Ockert: Kathy is a very friendly and helpful employee who will make your experience enjoyable!

john tim: Fantastic service. The information was clear and concise. You also could tell that the people working there were just helping and not trying to oversell or anything like that!

Katie Higgs: Everyone here is so nice and willing to go an extra mile to help. We worked closely with Kathy for the engagement ring as well as our wedding bands and couldn’t be happier. The service, little gifts, and yummy cookies/mimosas every time makes you feel extra special and pampered.

Nancy Wickman: Thanks for the wonderful experience.McKensie and Brittney were great hostesses!!

Joshua Phillips: Excellent customer service, Mackenzie was great, friendly, knowledgeable and didn't try to pressure me to buy something. Earrings are gorgeous and reasonably priced. Highly recommend them and I don't plan to go to any other jewelry store.

Calla Webster: Kathy is the best and gave us such an incredible experience trying on rings. She was incredibly knowledgeable about rings, very respectful of price point, and made sure I found the one I loved, not the ones I just kind of liked. Would highly recommend to anyone looking for any type of jewelry. Plus, great perks and atmosphere. I could hang out in their space all the time.

sydney gooden: Such a friendly & welcoming environment :) I would highly recommend!!!

Todd Whalen: Went to Kesslers to get an engagement ring, Mackenzie is who I had help me. Knowing what I had in mind she knew what to show me and she was so helpful and energetic. Kesslers themselves had a wonderful assortment of wonderful rings, when my fiancé and I returned to pick our wedding bands we were greeted with happily by all the staff, while we were waiting for Mackenzie to finish with a customer and staff member assisted us with rings to look at to help Mackenzie out, after we purchased our gorgeous bands we were gifted a bottle of champagne, his and hers glasses and jewelry cleaner, that was totally unexpected, we cannot thank Kesslers and especially Mackenzie enough for the wonderful service and care that was shown to us!

Lisa Sutherland: I visited Kesslers with my fiancé to pick out wedding bands. We worked with Mackenzie, and what a sweetheart she is! She has a bubbly personality and clearly has a heart for making people happy. I enjoyed a mimosa while we shopped, and relaxed in their incredibly comfy egg chairs. They have a beautiful selection of jewelry for all budgets, we will definitely make them our go to for all jewelry purchases.

Mhjv: I've never had such an amazing experience at a jewelry store! The staff is so attentive, knowledgeable, and kind! I will definitely be using Kessler's for any future jewelry purchases!

Justin’s Auto Excellence: Excellent service and guidance. Same treatment for all customers no matter appearance.

Ruth Anderson: I stopped by the Breton Villlage location with my three young children and the staff were so kind and friendly!! They were not annoyed at all by my curious young crew and they even cleaned my ring and fixed some wear on the band for free (can't remember the technical term). Normally the latter service is not gratis but they did not charge me! Not only that but my wedding ring looks better than it has in years. They use some special tools other jewelers don't have and it really makes a difference. I was so grateful for Kessler on Breton's welcoming attitude and the wonderful service, too.

Abby Piccard: I have now been to two different kesslers locations and each and every person that helped me was very nice and super helpful. On top of their pretty jewelry they have great customer service and i would recommend to anyone and everyone to go to kesslers for their jewelry needs.

Cole Schut: I had a great experience at Kessler. Mackenzie was extremely helpful and very informative. You can tell that she cares about her clients! The cookies were absolutely amazing too!

Robert Scheid: This was my second visit and our sales person Brittany made my wife and I very comfortably. We spent two hours in your store and came away very happy with our purchases,and the service. We will be back for sure.

William Quinton: Mr. Carmody is well seasoned in the business coming from Chicago it was much appreciated when I needed a gift for my niece. Thanks Tim

Casey Lowery: I have been going here since my wife and I got engaged. I’ve always had a great experience.

Robert Walsh: Great guy!! Honest and most trustworthy jeweler I know and best value out there.

Conner Crawford: Tim Carmody at J Patrick is an honest man who provides you with the best advice you can ask for. I gave Tim a rough design and he was able to turn it into a work of art. I was amazed what he and his team are able to do and will definitely be using him again in the future. 100% recommend

James Fortney: I cannot say enough great things about J Patrick Jewelers and Tim Carmody. I went to J Patrick last fall with two custom requests including a re-make of my wife’s engagement-wedding set with a larger stone. J Patrick and a Tim impressed me at every step of the process, which was transparent from beginning to end. There was no pressure to buy. There were no hidden fees, nor cost overruns. My wife’s new rings are stunning. The certified stone, the craftsmanship and metalwork - it’s all exceptional. Equally important, the price was reasonable - 35% less than the quote I got from a popular lakeshore jeweler. Thanks Tim.

Nicholas Kolascz: My fiancé and I could not be happier with our experience at J. Patrick. The quality is outstanding with prices that can not be beat. Tim Carmody is very professional, easy to work with, and an expert in diamonds as well as all jeweler for both men and women. I won't go to another jeweler as long as J. Patrick is around.

Nathan Merrill: Tim was great to work with. He knew exactly what I wanted from a quick description and a picture and he put together everything for under my budget.

Marshal Simons: Tim at J. Patrick did an outstanding job for me. I told him what I wanted and how much I had to spend and he did the rest. No pressure, and no upsell like most other jewelry stores. J. Patrick was willing to go above and beyond - even overnighting our wedding bands because we called last minute. I can't thank Tim enough. I enthusiastically recommend J. Patrick!

David Brock: All I can say is you are not a very smart person if you do not buy your jewelry here! Top notch service along with an incredibly knowledgeable person. Tim is and will always be my go to guy for anything that sparkles or shines.

Matthew Schmuker: Simply the best. I have purchased several pieces from Tim. The quality and expertise is unmatched. Great experience and I recommend J.Patrick to anyone and everyone!

Sarah Yousif: First off wow! What a great experience at Paul Medawar Fine Jewelry! The customer service is outstanding, exceptional, you name it! They were quick and very nice. We purchased a classic watch for my husband and left making new friends! They truly care about their customers.

Aaron Hays: Absolutely outstanding customer service. Medawar was very pleasant to work with and I would recommend them to everyone.

Ronald Solmes: They have excellent jewelry and Rolex watches. Friendly, knowledgeable staff and a wide selection

Becky Lee: Very friendly and helpful staff!

ruben familia: Outstanding customer service, attention to detail, and a relentless commitment to help you find exactly what you are looking for. They treat everyone who comes in like family.Dan and Dave truly showcase a passion to service, they are extremely knowledgeable and will take their time to make a connection with each customer.

AJ Casas: I’ve been into the store twice now. As a person who is passionate about watches, you dream about an opportunity to try one on wrist. Dave & JP made that experience truly special. You can tell they care about watches and it makes the experience all the better. It simply is about loving watches. I’m waiting for a Rolex and can’t wait until the day it arrives. Don’t be intimidated and go check them out! If you love watches, you’ll love it there.Edit: Wanted to follow up on my previous review but allow some time to enjoy my purchase first. Since my initial review, Dave & Dan were able to get me one of my dream watches. It's a beautiful piece and I couldn't be happier with it. I also recently got engaged and purchased an amazing ring from here, with the help of Melissa. Any future watch or jewelry purchases I make will be from here. They are amazing people. Thank you!

Mckellar: Super awesome staff and really helpful, they always keep the store clean and always give you the best recommendations when it comes to what you are looking for! Forever going to be my jeweler!

James Rathbun: At Paul Medawar Fine Jewelry you don't just buy a watch or a fine piece of jewelry. You get the full unconditional backing of a family owned business, one that brings you in as family. I can't say enough how much better it is buying a fine watch or the perfect piece of jewelry from here then anywhere else.

Hannah Dalstra: Paul Medawar has the best selection in Michigan. On top of their gorgeous pieces, the environment is neat and welcoming and the staff is incredibly knowledgeable. You can go here for the vibes only, as they are no pressure sales and genuinely want to get to know their clientele, although you will want to get your hands on their unique jewelry. Whether you leave with a bag or not, you most definitely will be leaving with a smile.

Amanda Taft Herr: Outstanding customer service! The staff made me feel very comfortable and the staff is very knowledgeable. Highly recommend!

Mykola Prisichenko: It is always a pleasure to visit the store and get lost in conversations about watches, jewelry, or life in general. I have never felt rushed or pressured when browsing or purchasing here which is a rare and valuable experience to find. With their clients, it is clear that they value making memorable experiences rather than making sales—and this is evident from the moment you enter the doors. If you are looking for a place where you can confidently purchase a timepiece that will last a lifetime, you might as well do it with a local family-owned company that will keep you in good hands for that lifetime.

Veneet Gupta: So, I was on my way to the airport in Grand Rapids and had some time to kill before my flight so I decided to drop by and check out their watch selection. It turned out to be one of the best experiences I have ever had at a jewellery store, ever!I walked in and was greeted promptly and super nicely by the lady who buzzed me in. I said I was interested in looking at watches so she had someone named Dan come out to show me what they had.This proceeded into 1.5 hours of great conversation about watches, the industry as a whole, my collection, his collection, etc. This far ranging conversation was great, relaxed, unhurried, it was like talking with someone you knew for a long time and not at all like a normal sales interaction.So, close to the end of our conversation, he hands me his card, on it is printed ‘Daniel Medawar’. I’m floored at this point, I cannot believe that this guy I have been chatting with for so long is none other than one of the owners (3rd generation jewellers!).If you haven’t been to this store and you are local or even just passing through you owe it to yourself to get to know Dan and his staff.Amazing experience, I will 100% be back to actually pick something up for myself or my wife. These are the kinds of people that you build a lifelong relationship with.PS: I almost missed my flight, I was enjoying the conversation so much, but it would have been worth it even if I had to catch a later one!

Mani Sharma: I was celebrating a career milestone, I got in touch with Dan over the phone and discussed my needs. We spoke at length, then I followed up to make an in-store appointment to meet up. I will focus this review on my experience than the product.I hold intial conversations in high regard. Dan is down to earth, very knowledgeable and is passionate about his craft which makes interactions a pleasure. He listened, educated and also made suggestions which aligned with my needs to my surprise. Dan went above and beyond to understand my needs, my milestone and its importance to me and was able to deliver which delighted me.During my purchase I got the change to meet other store team members and the experience was harmonious which is rare these days.What I would say is that no one would be disappointed or have a less than perfect experience here.I will close by saying that its also a privilege of the companies' Dan and his team represent.

Jonah Brubaker: Very helpful and kind people. Top quality with a stress-free experience!

Clayton McArthur: I’ve now visited on two occasions and had the pleasure of speaking with both Dave and Dan. I was very impressed with their level of engagement from the minute we were introduced and willingness to allow me to try on several exhibition pieces. I look forward to doing business together!

Richard Kehr: Great people, I wouldn't go anywhere else in Grand Rapids.

Gohst Makura: I got a nice watch at a great price

Alex Dombrowski: I recently visited to verify authenticity of my absolute favorite watch. I was greeted immediately and offered refreshments with a very short wait to meet with David. Met with David and the entire experience was first class. You can really tell that he loves and appreciates the brand. I felt bad about taking up so much of his time but he spent time going over the functions of my new timepiece as well as the history/heritage. Very thorough from the operation of the crown, setting the date and time, features of the clasp, etc. We spoke about what these types of timepieces mean and discussed how individual customers preferences are when it comes to the function, dial, complications, weight, and overall feel of the timepieces. This was the most time that I have ever spent in a jewelry store and I didn't even buy anything. You can just tell that they really enjoy what they do, and that they have the same passion for the timepieces that the customers do. I was able to view and try on some of the samples that they have in order to get a feel for the weight, the movements, the clasps, and really judge how the timepieces look on the wrist which I think is vital. I cannot describe with enough detail what a wonderful customer experience this was. 100% 5 stars. I am sure that in the near future myself and my family will have something that we wish to celebrate with a once in a lifetime purchase and I am sure it will be from Paul Medawar Fine Jewelry.*****Update....I love this place. Customer service is always 110%.Recently spent time in store with world class 5-star treatment even though I hadn't purchased anything. During that visit I spent a couple of hours in-store checking out brands and really taking a nice tour of different timepieces.I had my eye on a timepiece from that visit, and decided to return to kick the tires and see if my first impression was correct. The buying experience was phenomenal. I really love these particular timepieces and I am so glad that I bought from Paul Medawar. I was able to take the timepiece I was interested in and see it next to other types of the similar brands models and that was not only fun but it made me feel good about my particular selection.So much of my interaction with the timepieces that I am now interested in is not done justice by looking at a brochure or a magazine or a website. The tactile experience of the weight, the material, the gloss, the details on the dial or the turning of the bezel is not something you can ever imagine until you are actually experiencing it first hand. I'm actually a little bit intrigued that certain models I thought I might now ever be interested in are now at the top of my list, while others that I always knew I would love are now even more important for me to hopefully have the opportunity to purchase in the future.This time I worked with Dan and he was just as delightful to do business with as his brother David. Again you can just tell that they both enjoy this business. The knowledge that they have of the products is unparalleled. Plus you get the peace of mind of knowing that you've had the opportunity to really see what the finest watchmakers offer in terms of the materials, the movements, the sizes of the cases, the intricate details of the dials, and the history/story behind these timepieces. The entire experience is built around the customer and the thing I love about it is that you (the customer) are encouraged to explore. Feel this material. Check out this dial or this bracelet. See how it fits. See how it feels. Find out if you honestly like this size or if one size is preferable over another. This kind of customer service is unheard of in sales. I LOVE IT. It's no pressure, and 100% customer focused.They custom fit the bracelet and installed my custom strap which was awesome!I love shopping here. I honestly believe that these gentleman love this business. It shows. I am so happy with my decision to do business with Paul Medawar. Phenomenal. 5 stars doesn't do it justice.I will be back soon!

Tim Hogan: Go see David for your Rolex service. Had a great time discussing my watch and all the history (30 years worth) I brought with it. He truly will take the time to discuss tour time piece. Never felt rushed or like a number. Truly superb customer service.