Best Organic Drug Store Grand Rapids Near Me

Olivia Lyszyk: Absolutely horrible pharmacy. Continually closing at random hours, multiple employees not knowing the basics of their job, wait times are horrible, and half the time they claim insurance doesn't work. Avoid.

Lia E: Worst Walgreens I’ve ever experienced. My prescriptions were anyways out of stock regardless if it was refillable every month. They would confirm my prenatals were in I’d go in to pick them up and somehow… they weren’t there and I needed to wait days to even weeks.I finally had enough and switched from Walgreens and I’ve never had any issues nor delays with my prenatals nor prescription.Do not waste your time with this pharmacy location, the store itself is pleasant.

Jonathan Seely: This store closed the pharmacy for two weeks and couldn't keep their story straight about why it was closed. I had two new prescriptions called in after my physical, which they accepted, "pending review". I then found out the pharmacy was closed. The media got involved a couple days later, the pharmacy magically reopens, and my pending prescriptions are... gone. I am glad they were not urgent, and I feel terrible for everyone who did have urgent prescriptions. On top of this the store is always dirty, disorganized and the checkout is always painfully slow, no matter if there is a line or not. I transferred my prescriptions elsewhere and will never set foot in this store again if I can help it.

Rachel H: They have been closed for days, but I didn’t know this because every time I would call I would be put on hold. I was delayed getting my medication due to them being closed and me not knowing so I felt very sick. When you call it doesn’t say they are closed but just puts you on hold forever. They need to let their customers know they are closed!! If I would have known sooner I could have gotten my prescription filled at a different location sooner before I had to skip a dose and get sick

Kat Kleinjans: This is the worst Walgreens in all of GR. They are constantly understaffed and nothing runs smoothly. Corporate is failing this store BIG TIME. DO BETTER. TREAT YOUR PEOPLE BETTER SO THEY CAN TREAT PEOPLE BETTER. Finally transferred all of my meds to a different pharmacy because I'm so disgusted by the constant hassle at this store.

Kyle Bedient: The pharmacy employees at this location are absolutely incompetent. Other locations in the area that I have called say this location is full of new people who don’t know what they’re doing. Don’t go here!!! I told this location exactly how to bill my insurance and they told me I didn’t know what I was talking about. I confirmed I was correct the first time I went in to pick up my Rx. This location closes early due to low staffing and lies and says they will return call by end of day. I was also told my prescription would be ordered and ready and it wasn’t. Do yourself a favor and drive to another location.

martha hidalgo: Just a short time ago this was a great pharmacy - these days doctors prescription called in take more than six hours to fill or more. If you call the message (same recording) plays over and over for well right now it has been 1/2 hour.Time for a change I would say this is pathetic. There is one star here - for this place and even that is over and above. I am sorry for the only pharmacist who is obviously way over worked - she is very nice but no one person should have to handle this. A sign of the times.😢

Brian Wolters: Is the pharmacy under new management or maybe there are staffing shortages? The service seems to have drastically gone downhill over the past few months.

Ryan Schutter (eLevate Razeryan): The pharmacy here needs help. I can't tell I they are understaffed or what the problem could be otherwise. Our prescriptions are frequently delayed. Last time I asked there was no reason given why they weren't filled. It's fine for generic convenience items. I don't recommend sending your prescriptions here unless they are very low priority.

David VE: Called twice waited 15 mins both times just to be hung up on. Talked to the pharm techs when I'm in the store and they complain about how understaffed they are. You are a corporation, address this problem and hire more people.

Eve Kennedy: I use Walgreens all the time for convenience. It's a nice store close to home plus it has a drive through for my prescriptions. Convenience does bring a slightly higher price, but not outlandish.

Josh Von Werewolf: My wife has been out of medication she needs for going on 72 hours. The RX was transferred to this location because it was in stock. She went and they said drive around the block it will be ready She did just that. Came back and the whole store was closed and a sign on the drive thru saying no Pharmacies on duty. So in 5 minutes they closed the store down. This was at 3:30 PM mind you. This is an important medication for a very sick person.

G Lee: Very rude & discriminatory. Unprofessional. Go anywhere els bit here.

B W: This store has the absolute worst customer service and rude staff I have encountered anywhere. I have tried to be patient and understanding of staffing issues, etc today, but they are far beyond that. There are plenty of other stores I can shop at and intend to do so. And I would never! get a prescription filled there!

C Money montgomery: HANDS DOWN. THIS IS THE WORSE WALGREENS EVER. YOU'LL THINK ITS BETTER BECAUSE OF LOCATION, PLEASE. "ITS HOOD JUST LIKE THE REST EVEN WORSE."

Angela Schuster: Prescriptions take 7-10 days. Save your time and use Plainfield.

Auto Accessories Guru (TheMobileElectronicsGuru): Terrible service.

Duane Hewitt: On hold for over 1-2 hour. You NEED MORE STAFF AND THE OLD HOURS BACK!!!!!!

Chris Alandt: Worst pharmacy ever. Took a vivid test and my sample never made it to lab.

Kyra Monnix: Fast service, leagues better than Meijer. This place will actually take your prescription seriously. The problem I've had with this place is having my deadname screamed at me and being constantly, unnecessarily misgendered. Like I can understand if I'm not really passing, but you don't need to rub it in so loudly, and rudely. Two stars for that reason

Rick Otterbein: Experienced pharmacists keep your specialty medication needs met. No, drive through, but street parking right in front and a handicap space in back.

Amit Patankar: This is my go to place for pharmaceutical needs. Every time it's a great experience. I had to visit the pharmacy once during the Covid-19 crisis and I was expecting a chaos / shortage of meds but to my surprise everything was going so smooth, they had what I needed and I was attended swiftly as always.Great location, service and friendly staff. I recommend this farmacy.

Hedda Britt: Wish I could give less. I'd give half a star for convenient location, and 1/2 star for friendly staff, most of the time. For those who gave a 4-5 star for convenient shipping to home, some of us do not want shipping to home but rather pick up at store. For us we are treated rudely and most inconvenienced. Once again a new business that as long as you are a number and they dont have to interact weekly or more often on a face-to-face basis, ok. I have sat here 3 days not taking my meds because the app shows it as prescription received but pending. I called today to inquire and was told, oh its ready but you have to call to arrange shipping. I don't want shipping. The pharmacy is 1/2 mile from me. I want to go in and pick it up. Get out of the house a few minutes. Move not vegetate at home. Get as much normal back as I can. I wont even try to give her "answer"...it made no sense to me.

Mike VP: Very helpful & friendly!

Sarah P.: They do a quick and amazing job shipping my medication directly to my home! They are all friendly! I am very happy with the service they provide!

Jim Lott: Recommended by the people at Spectrum Health Transplant Center. They ship meds to my home next day by FedEx.

Stephanie Cantrell: This is the best pharmacy that I have ever been with! Everyone is extremely nice and very helpful. I have nothing bad to say about them and would recommend them to my family, friends and patients. Thank you!

Kyla Joy: Wonderful staff! Pharmacist works with you & explains new medicines/treatments thoroughly.

Miren Lazzarini: Great staff fill quickly especially if you’re waiting. Short hours but convenient for downtown Grand Rapids.

Alayna Harlow: nice staff but i dropped off a disposable camera about a month and a half ago and they never called me to pick it up, no big deal. but i picked them up and half of the photos aren’t mine. so if you dropped off a disposable and are missing some i have them

c jeui: Never have prescriptions filled when they say they will. It's 4 hours after they said it would be filled. Still not filled.

Lisa Ramsey: I was seeking information as I may need to switch pharmacies. The technician at the window was in the middle of a task so I waited until she finally looked up & acknowledged my presence, asking what I needed. She then went back to her task, giving me zero attention. I waited until she looked back up at me then I began to ask my question at which point she went back to the task she was working on again. She was also chewing gum like a cow chews its cud. I told her if she couldn't give me the time & attention my inquiry required I would take my business elsewhere. Some people should not be in customer service positions. Do better, Walgreens. You lost a potential customer!

Heather Miller: It's Walgreens, so it has regular Walgreens things. There was a very rude woman in line in front of me, though. I felt so bad for the cashier. The layout is good and it's very clean. Wine selection was extremely low.

karin mortensen: What happen to the store, it is dirty and messy, no shopping carts .when the. Store was first build it was nice but now I will no longer set foot in there. The pharmacy is a joke I tried for hours to talk to some one , they kept hanging up , really sad

Douglas: Drive thru pharmacy. 5 cars. 10 minutes. Nothing happened. I left.

Kendall Garcia: Make sure you give yourself an extra 15 to 20 minutes when getting prescriptions. The wait is astronomical and asinine, they need to do better

Alyssa Gritter: This isn’t the closest Walgreens to me, but I still go here religiously. Y’all gotta stop bitchin’ about wait times at the pharmacy, they’re allowed to have staffing issues just like…the rest of the country... and unless you’ve multitasked like a pharmacist at 5pm, just chill. The staff is always friendly and willing to help, despite how awfully they’re spoken to. Mike, the pharmacist, is an absolute gem of a human and has helped me more than once when I had an issue with my scripts. Darrel (Darrell?), who was working the register tonight, lifted everyone’s moods with a constant smile and a quick riff from a popular Disney movie; great voice, by the way! (Ask him to sing you something!) Truly appreciate all of you, I’ve been coming here for years.

Ellen Jones: The very rude young lady behind the counter forgot to print my pictures and gave me attitude.

Leanne M: I've never had any issues or problems here. It's always been convenient and easy to come in and grab what I need! This is obviously a busy location so sometimes they are out of stock on a few things and the line can tend to move pretty slow

Matthew Clark: DO NOT send your prescriptions here. You will never receive them. It is the worst pharmacy in the history of mankind and I’m not exaggerating.

Rhonda Fetterhoff Carey: Great service and friendly staff. Always a big coupon book available for savings on multiple products.

Alexander Manning: If you don’t have patience then they are gonna learn you in that. A little wait but always polite and helpful.

Kaitlyn Pall: I have been sitting here for 50 minutes now waiting on a prescription. The staff let people cut in front of others without a care. I have been on hold for an hour with this pharmacy before multiple times, only to be told my medication isn’t in stock. Do not come to this pharmacy if you don’t have at least an hour to spare

H Baldes: No one ever at the counter. had me waiting 20 minutes for someone to come.

Chelsea Dee: They we're out of more than half the Tylenol sizes. I just wanted extra strength Tylenol and the only size they had was 100. Then when I tried to put in my Walgreens Rewards My account wasn't coming up. But I was logged in on my phone and had my membership number right there. The employee didn't know how to look it up and refused to get help from other employees or a manager.I will never give them my business again.It's understandable to not know how to do something but to just stand there and look stupid instead of trying to help is an unacceptable response to a customer's problem.

Stephanie Curnow: Sat on the phone with pharmacy for 30 min and no one ever answered. Did this twice

Daisy 1: Pharmacy worker was very rude to me over the phone. Can only imagine how they are in person.

Matthew B.: They restock (as in, unfill) your prescriptions way too fast, and I’ve had them give me the wrong amount on multiple occasions.Website tells me to call. I call this pharmacy. After ten minutes of frustrating prompts, I finally get past their robot, only to be put on hold for an hour before giving up. This is the pharmacy from hell.If I had to use this pharmacy for the rest of my life, I think I’d rather succumb to my disease.

John Allaben: Horrible wait times at the pharmacy, and it doesn't matter if you go inside or try the drive thru. Everyone here just seems untrained and unprofessional ESPECIALLY the manager Chris. Totally amateur

Curtis Holden: Customers service has plummeted over the last year or so. Have come here for years, but am now transferring elsewhere as I have lost count of how many times my script has been forgotten the notification never came. Last straw came when I stopped in 4 days after my script was sent as I never heard a THING from them and they "put it back" because I hadn't picked it up, but now they were out. How am I supposed to know to pick it up if you never tell me it's there to begin with!? Has happened many times. Would recommend ANYWHERE but here.

Bob Deboer: Mike has been a great asset to this Walgreens turning around !He has proven to be a great leader at spear heading the change we all want in our community! Greatly appreciated mike on litter clean up you have made ! Building looks a lot better!

Stephanie Murray: Calls me to tell me my prescription is ready and then when I go and sit in line and waste 20 minutes - I’m told it is not even filled.

Willie Jarrett: Clean, great employees, organized, and fast check out!

Tony Webber: One star is for being the most incompetent pharmacy in town every month the prescription is wrong and i have to come back at a mininum of 2 times if not even 4 times every month and if you go to the drive through window be prepared to wait till theres atleast 3 cars behind you till they will come to the window just to tell you that you have to come back because they cant get anything right

Annalise: After picking up from here for a while, they've given me issues with every single rx I try to pick up. I've never had this be my experience w any other pharmacies. I will be transferring because I cannot do it anymore, my health cannot do it anymore. The only consistency in this place is their remarkable ability to create problem after problem. If you need your medicine, go anywhere but here.

Ashley Thompson: Oh my!! Male pharmacy tech with the arm tattoos was SO rude! He acts like he is bothered by people in general and don't you dare ask a question or he'll be offended. My client's nurse was on the phone with us and told us to ask to speak with the pharmacist. The tech did not like that and immediately raised his voice. How are you in an industry "helping" people when you don't even know how to speak to customers? What a joke!! This pharmacy location is known for this...check out the other reviews for yourself. Don't go here!

jaydeutscher: Exceptionally friendly and helpful staff who have always gone out of their way to help me.

Maeve Bartiss: Rude and unhelpful pharmacy. I called to see if my medication was in stock at this store (it’s out of stock in a lot of places) and after the technician told me they didn’t have it, I asked if she could look in the database if other local Walgreens had the prescription. She promptly told me “no” and that I would need to call around myself. I called the Walgreens on Michigan & Fuller and while they also did not have my medication, they took the time to check the system and find me a location that did have it in stock. The technician told me this was standard practice and not difficult to do. While I understand the technician at this store might have just been having an off day, there was no reason to be rude and flat out lie about her ability to check the database. Will not be filling prescriptions here in the future.

Real Hood Affiliates: Pretty good service

sarah medawis: Nice employees fair price lots of sales each week

Amanda Gepford: Very expensive but convenient

Britney Derks: Don’t try and get a Covid test here. Filled out online appointment forms twice just to pull up to the drive thru and even though I have a screenshot of the appointment with their address, date and time it wasn’t confirmation enough? Then they tell me to fill it out again. Go inside to fill out a paper form because obviously online didn’t work just for them to tell me I can’t and I have to do it online. By the end I had to spend $26 on at home test because they can’t get their system right? So just buy the test I guess.

Jean Rackes: Was trying to get covid booster but they were all filled about hour later pharmacist calls had 2 no shows so saved the doses for me and my husband. When we arrived he had all the paperwork ready. Great service.

C Jones: Update: after everything I described below, after the pharmacy said they could not fill my prescription and I had to transfer it myself, they still decided to put in a claim with my insurance which I had to dispute in order to get it filled somewhere else. Not only could they not fill the prescription, they tried to take money from my insurance anyway. Stay far away from this place.Old review:This pharmacy sat on a prescription for at least 3 hours despite telling me it would be ready later in the day nearly 2 hours earlier because they didn’t have enough to fill it. They then offered to fill it partially if I could get a new prescription for it. I told them I could and to fill it partially, then they immediately backtracked and said they couldn’t fill it despite having enough medication to give it a partial fill, they couldn’t fill it because then they wouldn’t have anymore in stock. Then why offer it the first place if you can’t even do a partial fill? Then one of the pharmacists told me to my face they didn’t have time to deal with it, so I’d have to call another pharmacy to call them to transfer the prescription to a new pharmacy.Are you kidding me? What an absolute joke and failure of communication and service. I guess my wife gets to be in pain another night because this pharmacy can’t muster up even 20 seconds to leave a voicemail or do the absolute bare minimum to ensure this medication gets to another pharmacy. I spent more time trying to figure out this failure of communication with the pharmacist than it would have taken for them to pick up the phone and get the prescription transferred to a pharmacy that can actually do it’s job.Don’t go here if you need medication. They’ll screw it up and won’t tell you until you show up to pick it up.

CJ Walk: I enjoy Walgreens,it's customer friendly,great selections,and conveniently located. So for all your needs,visit a Walgreens near you.

Phyllis Boynton: It was a good experience.

Brandon Armstrong: This location is a joke! It really seems like the main issue is being understaffed thus creating overworked employees. 0 out of 10 would not recommend.

Matt S: Very poorly run.

Carla: Pharmacy staff is really rude. They take 3 hours to refill prescriptions. When you call to see if it's ready they are rude about it.

Tina A.: Very nice staff. Luke is GREAT!! Thanks again

Barbara Watters: My husband uses a very commomn med that simply cannot be found anywhere right now. None of the usual pharmacys have it and cannot tell us when they will get it back. I called HomeTown on a last ditch call as we need it before a trip. They got one in today and set it aside for us til we could get the script sent over. So kind and helpful! I'll be moving all our meds over there moving forward. Thank you!!

matthew hazen: Luke is cool

Dawn southern: Recently switched from big box pharmacy to Hometown and wish I had done so long ago. Everyone is extremely friendly and knowledgeable . Great service and they have worked very hard without complaint to accommodate my complicated pharmacy needs. The entire staff and especially Luke the manager have made this pharmacy transition very smooth with minimal pain and hassle. I would highly recommend considering Hometown Pharmacy for your pharmacy needs.

Kayla P: I called almost every pharmacy in town for over an hour trying to fill a prescription that my guinea pig needed within 12 hours, and absolutely no one had it in stock. I called HomeTown and while they didn't have the oral suspension I needed, they did offer to make a suspension for me out of the tablet form they had. Every pharmacy I had called prior also had the tablets but no one else had offered to make a suspension for me until I called here! (and she even put some berry flavor in it 💜) I'm very grateful they took the time to hear my situation, called my vet's office to confirm dosage, and prepared a life saving antibiotic for my little dude when no one else would. Him not getting his medicine in a timely manner would have likely resulted in his passing away. Thank you so much.

candee kamande: Hometown makes you truly feel like home. In this city, this world, we can get caught up in our own lives our own circles. When I come to hometown, I feel like the way life was when I grew up. This is the “cheers” of pharmacies!

Olivia Benson: I have grown to appreciate this Pharmacy so much. They have a variety of items to browse and purchase besides Prescriptions. The Pharmacy staff is very helpful and listen to what you say. I say grown to appreciate because besides the first good impression they continue to fulfill my expectations and beyond.

Fancy: No drive through

Brenda Rugenstein: These have to be someof the most professional, caring, friendly pharmacists and techs I’ve ever comeacross in my 61 years. Recently we had a confusing combination of prescriptions we needed to fill after a family member was in the hospital. The pharmacist personally sorted it all out in his office with us and made what was an overwhelming list of prescriptions completely understandable. These folks are a gift.

Victoria Swenson: "I appreciate the friendly service, attention to detail and accomodation to special requests over many years. Professional standards and personal care describe Hometown Pharmacy. Thank you for your consistent effort and care!"

Bonnie Monroe: everyone I deal with have been very helpful and pleasant.

Devin Ortegafurgeson: I highly recommend Hometown Pharmacy. I don’t say, I need to run to CVS or I need to run to Walgreens etc., I say, I need to run to MY Pharmacy. A Pharmacy that connects with their customers and goes out of their way to assist. Thank you for being MY Pharmacy, because you genuinely show personal concern and care. Thank you for not treating me like a number or a next and getting to know me and my family. ♥️

Loann Spieker: I have been with Hometown pharmacy since village sold out They have two of the greatest people working there still named Jan and Shelley. I am so lucky I have this pharmacy. It's personable and efficient. I appreciate how they have worked with me I believe it's been 10 years now. Great job everyone.

larryphillips larryp737@Gole. com: Greatest phramacy in Grandrapids, Great people that have Great Attitudes.

Brenda Lautenschlaeger: Rude can't fill a simple prescription. And this is part of Hometown Pharmacy what a disgrace.

Bernie Heys: Great pharmacy. Staff is pleasant and very helpful. When I need a refill mailed to me they are very prompt in getting it to me. I appreciate having this pharmacy in my neighborhood.

Phyllis Patrick: I am so very thankful for Hometown. I live next store to them and their business is a God send.They deliver my prescriptions and other things i have need of. I don't drive anymore and its hard to get out when i need to. Don't know what i would do without them.. As i said they are truly a blessing. Also a great staff.

Jessica Shaw: Very helpful, patient and kind staff

alyssa jansma: A prescription was called over for my son at 11am from his doctors office. I called as I was leaving to also request a couple of refills on his prescriptions. Was told everything would be filled shortly. Arrived 5 HOURS later at 4pm and they hadn't even started his prescriptions. I waited for an additional 20 minutes and was given a package with only the refills. Now at nearly 430 I'm told that the prescription that was called over from the doctors office was never even filled because they had to special order it. Something they could have mentioned on the phone, called me about in the 5 hour timespan before my arrival or during the 20 minutes I sat and waited. No apologies. No remedy to fix the situation just an oh we don't have that. Luckily I was able to call his doctors office with a few minutes to spare to get it sent to a different pharmacy, had I not we would have likely ended up back in the hospital due to my son having numerous chronic health issues one in which this medication was needed for today. Not whenever they decided to order it for. I'll be moving our care to Walgreens from now on

Phil Oosterhouse: They were great when they were Village Pharmacy but now they are hopeless. My father gets pill packs from them and they have left pills out or put the wrong pills in more than 5 times. Only because I check the pills each week for my father did I notice, I wonder how many elderly people who have no one looking out for them are missing or getting the wrong pills each week.3 times they have completely forgotten my father's blood pressure medication. The last time his blood pressure got out of control, he had a massive stroke so this is a crucial med for him. When I called to complain, they acted like it was no big deal and the "manager" Jan, was extremely rude, seemed annoyed that she had to send a new pill pack and even had the nerve to tell me to calm down. Outrageous that a pharmacy doesn't take getting the prescriptions right seriously. If someone misses a pill for a week, there are serious withdrawal symptomsThey also don't match the pills to the information sheets they provide. Each week is a different brand of drug, often mixing different brands within the pill pack which makes it very hard to determine if the right pills are in the pack. It's really insane that you can't trust a pharmacy to get your pills right.