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1. Radisson Hotel Grand Rapids Riverfront - Grand Rapids
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· 1721 reviews
270 Ann St NW, Grand Rapids, MI 49504
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Gayle Weiss: Most of the issues raised in the other bad reviews are still not fixed and to add insult to injury, I just went down to buy 2 'Starbucks' coffees and came back to the room with definitely NOT Starbucks. Thankfully, I had forgotten to bring my wallet and the young man was kind enough to let me go with a promise to return in an hour to pay. First sip in... nope, not paying!! Dishonest photos, no breakfast included and now a blatant, bald faced lie about the coffee...geesh! Don't stay here!
Annika Ehrig Rosario: It’s fine, not as bad as some people are saying but not worth the price
Nancy Spencer: Enjoyed the pool and hot tub! No, continental breakfast. Breakfast and coffee are available for $.Rooms: 3/5|Service: 3/5|Location: 3/5Hotel highlights Quiet …More
B Wilhelm: Front desk was great and friendly. Bathrooms cheaply (imo) poorly renovated. Furniture chipped. Well overhaul needed. Or we made simply the wrong choice.Rooms: 2/5|Service: 4/5|Location: 1/5 …More
Jennifer “Beautiful Disaster” McKenna: Rude, impolite and refused to refund my nieces money for a 5 day stay from California.
Aaron Jones: Very clean hotel! The "riverview" room didn't have much view of the river.Rooms: 4/5|Service: 3/5|Location: 3/5Hotel highlights Quiet …More
Thomson Scaria: Old, poor maintenance, and not clean.Rooms: 1/5|Service: 3/5|Location: 5/5 …More
Willie Jarrett: New hotel, friendly employees, clean foyer, and fast check in!!Rooms: Clean, new, up to date, big, and spacious is only way to describe it!Nearby activities: Close to downtown, parks near, bars, and restaurants!Safety: Security, but great area, and upscale business people frequently stay here!Walkability: Very nice restaurants, bars, concerts, shopping, and parks all in walking distance!Food & drinks: Great, and open menu for all!Noteworthy details: You will not be dissatisfied, or disappointed if you pick to stay here!
Don Keegan: Stayed here as we had before and had a decent experience then, but this time the hot tub was broken, and they really didn’t care. The bar was closed. Water was leaking from the roof into the pool and other areas it wasn’t supposed to. It was just BAD!! Time to bulldoze and start over! They’ve let this place lapse.Rooms: 2/5|Service: 1/5|Location: 2/5 …More
gabs renee: My room had no hot water and had someone else’s hair in the tub and all over bathroom floor. They refused to refund even tho I was checking out. I’ll never ever stay there againRooms: 1/5|Service: 1/5|Location: 2/5 …More
Chrystal Holdren: The hallways really smelled. They actually smell of smoke really bad when you’re not supposed to smoke there so either people are still smoking in the rooms or it was so bad it just embedded in the walls and everything for many many years ago! I really didn’t go in the bathroom much because the shower had a lot of hair in it which i finally took down with toilet paper but it grossed me out! The walls were dingy, and the counters look like they hadn’t been cleaned! In the bedrom, the walls were dingy in the tops of the dressers look like they hadn’t been cleaned off! I told the guy downstairs at the desk, but he seemed to kind of just shrug it off and say sorry! Normally I’m one to go further with it at that point, but I’m going through a divorce and there’s been so much arguing lately. This was supposed to be a time for me to get away from that so I just went back upstairs and fell asleep! I also got what I thought was a Riverview room not worth the extra $15/$20 to be honest! Now the location is great it’s easy to find right off the highway so I will say they got that going for them!
brian tenbrink: Great Indian restaurant. Very nice and clean. Staff was helpful.
Emma Loughead: Never even had the chance to book our group reservations. I’ve tried for 2 weeks straight leaving voicemails, emails, and messages with the front desk to get a quote and still no response. I spoke with the manager last week and he said it’s probably because I never filled out the group reservation form and that’s why she never got back to me because she didn’t know what I was looking for. So he sends the link for that and still no response. I will not waste my time trying to book her ever again.
Jack Stahley: Visited a friend here and the rooms are great for value, but the elevator stopped working and had to walk up and down the stairs.
Emily Koski: Sandeep provides great customer service!Rooms: 1/5|Service: 5/5|Location: 1/5 …More
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2. Canopy by Hilton Grand Rapids Downtown - Grand Rapids
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· 337 reviews
131 Ionia Ave SW, Grand Rapids, MI 49503
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Kim Ellerbrock: Beautiful modern rooms, fantastic location!Rooms: 5/5|Service: 5/5|Location: 5/5 …More
jeffrey Szyarto: Amazing hotel! The staff is beyond friendly and the rooms were amazingly clean. This location was very centrally located for our visit which was wonderful. It is within walking distance to many popular attractions in Grand Rapids and was right around the corner from our concert venue (The intersection.) I would gladly stay here anytime I visit Grand Rapids. The parking was a bit weird to find and then get into the hotel but that was manageable and I think if we would have thought about our location it would have been easier to find parking. They have an amazing breakfast sandwich which was a great way to start our day.Rooms: They were spacious and amazingly clean. I loved the furniture in the room and everything was very well kept.Nearby activities: It is close to many popular attractions in Grand Rapids. It is within walking distance to Founders and the Intersection. If you are looking for a place to grab a quick bite to eat before a concert they are just a block away.Safety: This hotel felt very safe and well lit.
Debra Tanzer: Rooms: Very clean rooms - comfortable.Safety: Very safe hotel.Food & drinks: The upstairs bar is very nice. Wish it would have stayed open longer since we just came from a wedding across the street.
Melissa Graham: Booked a room for my brothers wedding, they were very hard to work with and even though we were told they’d accommodate and work with blocking off rooms, it was not an easy process. Disappointed in the way we were treated.Rooms: Nice rooms.
Kari T: Staff were so friendly and helpful. Rooms were immaculately clean with amenities I don't see at other hotels. Great night of sleep: beds were so comfortable, and even though we were right by the elevator hallway, there was no noise disturbance. Walking distance to The Intersection, tons of food options, kids' museum, and many other places of interest. Walking from the parking structure to hotel was awkward due to construction, but the extra I paid for the Park & Stay rate more than paid for itself. Would like to see more vegan options in the cafe, but they do have non-dairy creamers. Would definitely stay here again.
Josh Sikkema: The Canopy downtown is my home away from home. Kyle and Angela always make me feel right at home. The staff goes above and beyond, THANK YOU!Noteworthy details: The staff are excellent and attentive. Beautiful views from the 8th floor and you are right in the heart of Studio Park. Amazing!
Greg Wade: The staff was super friendly!
Yvette Butler: The hotel was immaculate, comfortable and the staff were knowledgeable and friendly. The Oak+Stone Urban restaurant is a mustNearby activities: It’s located at the Mall of America
Miguel Carmona: PARKING is a Nightmare. CANOPY has a LIMITED amount of PARKING SPOTS @ STUDIO PARK. Research if the surrounding area has any major events going on. If they do, DO NOT DRIVE TO the STORE LIKE I DID & come back to the parking lot to find it FULL! called the front desk and they recommended a few other parking lots. Drove to them & they were FULL.. after driving around for 20 minutes in traffic.. a parking garage was found 7 blocks away. We brought the ticket to the front desk to see if they would cover the fee & they said there was nothing they could do. Haha I was not shocked! All in all.. just ridiculous for GUESTS to not be guaranteed a parking spot for their stay.. HOWEVER went up to the TOP BAR “KNOOP” . Completely out of everything to eat BUT they had ONE drink called “42 WALLABY WAY” SOLID CHOICE & thanks to the waitress who recommended it!
Celeste Maclin: We had a great experience at Canopy.Staff was friendly and helpful. Our room was super cute and modern. We loved that we were on the same floor of the gym, which is pretty spacious, clean, has water and cups for guests, has a great view, and has a good amount of equipment. Newer stuff, too, like a peloton bike.We loved the rooftop bar as a way to end our night.Great location. Close to a lot of nice bars and restaurants.They have bikes that guests can use to ride around the city if you'd like.They have a really nice lounge breakfast spot downstairs near the entrance.Note, breakfast is not included.. you gotta pay.You also gotta pay for parking each night.All in all, we'd definitely come back!
Jaimee Harris: This is my third time staying at Canopy and every time is better than the first. This stay was particularly great. The staff was extremely welcoming and several staff members went above and beyond to assist me with some complicated (complicated on account of a unique situation -- in other words, it was not them, it was me) tasks.The location is fabulous -- right next to Midtown (fabulous music venue), and walking distance to a lot of great spots (Pyramid Scheme for pinball), vintage shops, and restaurants.
Marty Fortuna: Great location!Rooms: 4/5|Location: 5/5Hotel highlights Quiet …More
Andreas Giger: Nice New Hotel at nice location. Within walking distance good Restaurants and sports Bar and even a cinema.There is a Skype Bar AT top floor available ad well.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Lauren Plate: The concierge was not helpful whatsoever. 2 stars for the maids being more helpful.Rooms: 5/5|Service: 2/5|Location: 5/5 …More
Tiffaney T: The hotel itself was VERY modern, chic & super clean. Staff at check-in were super friendly. The late night staff (after 10:30 pm) not so much. Felt like children being rushed to our rooms after coming back from a concert at the Van Andel, which is walking distance, so that was super convenient.For such a NICE hotel that it is, there were a few downfalls that I personally will most likely not stay there again. There was a huge amount of homeless people swarming the building and hounding everyone for money every single time you walked by. It was kinda scary, as they would walk so close to you. It was insane. Also, this hotel has NO parking for hotel guests. You have to park a few blocks away in a parking structure that is no way attached to the building, so u have to drag ur luggage thru a movie theater then outside down an alley where the homeless are waiting to hound you over and over until u make it in to the hotel. Once inside your golden. Also plan to bring something to eat with u after a show at the van andel, as NONE of the restaurants that are with walking distance to hotel are open after 10pm, and the hotel doesn't even have vending machines.
Don Donachy: Pros : Great looking place! I’m guessing newly remodeled.Cons: lacking creature comforts. Usually I would expect more than one creamer and just plain better coffee service. Usually I would expect a plastic laundry bag or 2. They have “filter water” taps in the hallways, while it may be filtered it still tastes like it came from the pool, oh that’s right no pool. And they didn’t have that $3 water for sale I’ve come to expect. Overall beautiful place but nothing else in the way of perks. in the $200-300/ night I need more. I do have to say Nayah the front desk person was super cool for giving us a heads text about parking and an early check in. This I don’t expect!
3. AC Hotel by Marriott Grand Rapids Downtown - Grand Rapids
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· 238 reviews
50 Monroe Ave NW, Grand Rapids, MI 49503
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Emma Bemma: The staff here are wonderful, the design and location is chefs kiss. The biggest issue is how hard and stiff the beds are. They definitely went cheap. HORRIBLE BEDSRooms: 3/5|Service: 5/5|Location: 5/5 …More
John: Centrally located, room was smaller but the high ceilings made it feel huge. Comfy beds, nice rainfall shower and nice amenities.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Lily Alvarez: Nearby activities: Rosa Parks Circle ,you're really in the center of all the downtown eats and shopsRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Romantic, Great value, High-tech …More
Jack: They printed out my receipt for meThe mark of a a reputable establishment
Haley Hilliard: Booked for the Morgan Wallen concert. As the concert was cancelled and moved to another date, I tried moving my reservation to the next date and it wouldn't allow, so I had to cancel 48+ hrs in advance. Got charged for the room at the time of cancellation. Called and spoke with a nice gentleman at the desk who told me he would get it taken care of. Waited a few days and the charges were not reversed. Called again and spoke with the manager who informed me that I would have had to cancel over 2 weeks in advance and that this isn't something she can do anything about. Without being able to move the date and with the show being cancelled I had no choice but to cancel. Accruing the fee for the entire room/stay for a cancellation is obscene. Do not recommend booking unless you know 100% that there is no way a cancellation will happen. The manager was rude and not helpful.
Sean Howard: Nicely appointed hotel in the heart of downtown. Service was a bit uneven but they tried. Family loves it. We will be back.Rooms: 5/5|Service: 4/5|Location: 5/5Hotel highlights Romantic, Quiet …More
Leeannda Fischer: Great location fun hotel. Wonderful attention to detail.
L: First of all the front desk staff is amazing. Madison the supervisor was absolutely lovely, she made the whole process a breeze and was so kind and helpful. This hotel is very nice for the price, decent sized rooms and a lot of amenities. I would highly recommend this hotel if you plan to visit Chicago. The AC is right in the heart of it all, walking distance to everything run to do!
SpartyS: The AC Hotel in Grand Rapids is a perfectly located hotel, great price abs convenient parking!
Ed Boske: The room was very nice but your bathroom was a disaster. First of all the sink was plugged up would not drain it took forever. Surely this would have been reported by other guests long ago. And either ignored or don't do anything about it apparently. I took a shower and when I get out of the shower there was water everywhere have a mop it up I didn't dare want to stand on it there was so much I had to wring out the towel twice there was that much water. Surely this must have been reported also. Enough said. The room was nice I have no complaints about that part of the room.Rooms: As I mentioned in my review the room was quite nice. I have tried to respond back to you but either you gave me a wrong email address or maybe do not want me to contact you. I tried entering it back to you the exact location you typed. It will not submit
Bonzi Xaykosy: I would give this hotel 10 stars if I could. The entire staff was beyond amazing and the room was spotless. The location was smack in the middle of GR. 2 employees that really stood out to us were Anthony at the front desk and Jose at the bar. They both truly elevated our experience to the next level with their high service of hospitality. We found ourselves bellying up to the bar in the lounge every night. We will be back!
Stuart Kocher Jr.: The room was advertised as having a couch. It did not. They said it had a "modified sitting area." That meant a shelf under the TV that was vaguely padded. Definitely not suitable for sleeping on. They also do not have roll aways.Rooms: 4/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, High-tech …More
Johnny B: Wow, I have to say....one of finest hotels I've stayed at in years, had the memorable Madrid Suite, amazing view, service.....Heather was adorable, we'll be returning soonNoteworthy details: Uh, how about those ceilings on the 7th Floor
Alexis Xoxo: Update: we stayed here for the 2nd year in a row for my birthday. The room we were in was extra large and very cozy! The noise level was much better this time around but we did have a room that wasn't next to anyone else. The view from out room was outstanding and over looked Rosa Park Circle. The parking situation was absolutely horrid. We had to park a few blocks away in a parking garage for another hotel and carry all our belongings. We could have dropped them off while we checked in but it was so busy by the front door and not much room for cars to park for check-in and check out. So out of respect we checked in and immediately moved our vehicle for the next few people coming in. Old review: I wanted to give this hotel 5 stars but due to the paper thin walls it gets a 4. But don't let that scare you away. The lobby is LOUD upon walking in. However, there is a bar right smack dab in the middle of it. It was hard to hear the front desk person over all the noise while checking in. The room was absolutely stunning. Very aesthetic and pleasing to the eyes. There was a refrigerator in the room but no microwave which was a tiny downfall. The bed and pillows were super comfortable. We were woken up about every 2 hours in the middle of the night by non stop yelling in the hallways and some of the rooms. I feel like if it was quiet we would have gotten a really good night's sleep. Our room faced the road and you could hear quite a bit of traffic driving by during the day. The room was clean except for under the bed. I only looked under the bed because I dropped something and it slid under there. The parking set up is awful. It was $32 to park in a tiny, uncovered parking lot next to the hotel, when you could pay $20 to park for the entire night in a covered parking garage on the other side of the hotel. The hotel and rooms are beautiful inside all in all. But there are just a few minor details that could be made to make it 5 stars.
Ned: Great clean room, great location and serviceRooms: 5/5|Service: 5/5|Location: 5/5 …More
Jay W: Close to downtown, great service, friendly staff, welcoming atmosphere.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
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4. Homewood Suites by Hilton Grand Rapids Downtown - Grand Rapids
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· 1146 reviews
161 Ottawa Ave NW, Grand Rapids, MI 49503
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Carole Mueller-Brumbaugh: Front Desk people could have been friendlier than just business. Housekeeping staff was very helpful and friendly on the 6th floor for your Room #624. We will be back again when in Downtown Grand Rapids.Walkability: Great to walk to Grand River Presidential Park and onto Varnum Law offices where we had business to handle. Loved the park and walk experience!
Anna Heisey: Excellent place to stay. We had a two room suite for our family and it was perfect! We loved every minute of our stayRooms: Spacious and clean
K W: The rooms were very spacious and the staff was wonderful and so friendly any time we had a question. We had a wonderful stay and will definitely stay again. Perfect location to anything downtown. Parking was $33/night and you get in and out access with the hotel. The parking lot was attached to the hotel and we had no trouble getting a spot. Great experience.
Zachary Kool: We always went there for 1 night while traveling to northwestern Michigan. The breakfast and the rooms were awesome!Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great view …More
Karl Ray: Way better than I expected! First, Dave at the front desk had us cutting up and laughing immediately.The Waters Building dates to 1899 so there are a few quirks. Parking and unloading are not intuitive. Dave explained the options clearly so we nailed it the first time.Having done some renovation, I loved our room! They kept the original brick but added a slight bench at the base to hide the new electric and plumbing - very well thought out and executed.We came to the "big downtown" for a grandson's wedding. We planned to grab a bite then crash for the night and go to the wedding the next day, but we discovered that the symphony was playing. The restaurant we were going to go to was slammed. Rather than waiting, we went to another that turned out to be great! We grabbed a bite and went to the concert.Just a great experience, way more than expected.#gratitude #blessed
Steve Beene: Nice hotel that is in a good location. Service good. Room great. Breakfast was subpar.
Kathrine Goeke: Extremely dissatisfied with the inhumanity of the service of this hotel. If I was able to rank negative stars I would. Future guests be aware that this hotel will cancel your reservation without notice. This happened to our family this evening for a reservation we made two months ago and just by chance happened to call the hotel to check on the reservation only to find out that our reservation had been cancelled and the hotel was now completely sold out. Not only were we not notified of this cancellation, but when we called the booking agency to find out what was going on, they also didn't have any record of the reservation being cancelled.Upon inquiring on how this could have happened the hotel's representative at the front desk impolitely informed us that this is the hotel's policy and it's the risk you take when booking through a third party to save some money. I'm completely flabbergasted by the lack of customer service. Apparently this hotel would rather kick someone to the curb to make a few extra dollars a night. Shame on you!
Derek Lawrence: Markus and David are awesome. They made us feel at home and I can't say enough good stuff about them. These dudes do not make enough money. Please pay these guys more. You will be hurting if they leave your company.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
jimmyLee: Really enjoyed our short stay there.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Kristin Coble: We stayed here to attend a concert at DeVos Performance Hall. The hotel was easy to find and a very short walk to the venue. Our room was fantastic and the staff was wonderful. Overall, a very welcoming stay. We'll definitely stay here again the next time we come to Grand Rapids for a show.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury …More
Marj Haber: During my stay in Grand Rapids, Michigan, Homewood Suites Downtown lived up to its name. It was a wonderful “home away from home!”The suite was well-furnished and very comfortable, and the breakfast buffet was excellent. What really stood out for me was the staff. They were warm and friendly and very accommodating – especially Alex, Stephanie, and Noah! This will most definitely be my hotel of choice next time I visit Grand Rapids!
Johnny Pick: Great hotel and location, this was my 2nd stay, and being within walking distance of all the mojor entertainment is a huge plus.Nearby activities: The bob, flannagins, sundance, mojoWalkability: Lots of nearby attractions within walking distance
Darren Ames: This has become our go to place to stay in Grand Rapids. The amenities are wonderful, and the included breakfast is definitely worth getting up for. It’s location is walking distance to Van Andel Arena and other venues, which has been very convenient.
Shannon Nachtmann: Better than expected, rooms are huge. Really nice, no complaints.Rooms: Large and spacious, high ceilingRooms: 5/5|Service: 5/5|Location: 5/5 …More
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5. Morton Hotel - Grand Rapids
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· 122 reviews
55 Ionia Ave NW, Grand Rapids, MI 49503
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The A3 Company: I would have LOVED to leave a better review but after being THREATENED & FALSELY accused of stealing here we are. The hotel was very accommodating itself but that is where it ends. After checking out I received a disturbing email stating we STOLE linens which we NEVER did. We not only washed and folded but helped THEIR worker load it all and clean up to ensure it was in the ORIGINAL state. I have NEVER been treated so poorly then have their staff THREATEN me by defaming my name which is against the law pursuant to 18 USC 41. I will be seeking ALL legal remedies for this situation. I expected better after spending the amount of money I did with this establishment. I’m disgusted to say the least and I just wonder did any of the WHITE guest have this same problem?!
Diana Dickson: Close to the concert hall and felt safe walking late at night.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Rose Laing: Great Location/ Easy Check InRooms: 5/5|Service: 5/5|Location: 5/5 …More
Sherri Jones: First time staying at this Hotel.Came to town for concert at Van Andel Arena. Would definitely stay here again! Residency style accommodations; beautiful suite, kitchen and open concept living area. Strong security systems. Thank you Logan for the high class service welcome! Hotel is walking distance to Arena, downtown restaurants and bar/pubs. If I could give it more than 5 stars, I would!!
Laurie Evonich: The location is great & convenient! Our college age daughter lives a couple blocks from the hotel. Also, having a full kitchen was very useful; I had to cook/bake a full meal for 15 people (to take to another location) and that was perfect to make that happen. The bed was comfortable and the closet was huge. Although a lot was happening on the streets of GR it was very quiet in the room.
Nancy schulz: Check in was super easy. Very clean ! Walking distance to everything we needed!Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Diana Weaver: very clean and modern.Rooms: 5/5|Location: 4/5 …More
Luke Sheridan: So easy to check in / check out. Lobby / hallways / room was very clean and well appointed. Great central location.Rooms: 5/5|Location: 5/5 …More
Rachel Lindsay-Snow: we booked last minute and they were very accommodating, large room, many amenities if we needed them, no extra pet fees, and it was super clean. easy check in/check out processRooms: 5/5|Service: 5/5|Location: 5/5 …More
Ron Firchau: Unique hotel that allows dogs there. Has exercise rooms for dogs too! Very clean.Rooms: 4/5|Location: 3/5 …More
Tom Lane: Very clean. Automated service worked perfectly. Location is ideal -- in the middle for the most happening part of downtown.Rooms: 5/5|Location: 5/5 …More
Maarten van Lieshout: It's a modern hotel in a historic building. The apartment I stayed in was spacious, clean, and friendly with all the amenities you can think of. Loved how they preserved and accentuated the original structure (e.g. steel H beams).The check-in and check-out couldn't be easier as most of the communication goes via email. No hassle at a desk. And the security seems great. 1 personal code gives access to the building, my floor, and my apartment. Don't like codes? When entering my room 2 fobs were waiting for me.Although there is not much interaction with staff the tone of voice is friendly in all their email and p[rinted communication: making sure both fido (if you happen to bring your dog) and you feel most welcome.
Julia Pulk: Good location, clean and comfortable room, kitchen and washing machine were great additions.Rooms: 5/5|Service: 4/5|Location: 5/5 …More
Kelsey Zigarelli: this hotel was absolutely beautiful but also very creepy. someone was supposed to be at the front desk form 10-6 but i never saw anyone there. personally i think i hotel should have someone there from 8 to at least 10. You also use the same code to get in the elevator that you use to get into your room. if someone see me type that out and they know what room i'm in they can easily get into it. I would have felt much safer if we could have changed the room access code.
Maxmileano Adame: Beautiful place, close to everything downtown. Very clean and well kept. Will definitely be back and telling others about The Morton Hotel..Rooms: 5/5|Service: 5/5|Location: 5/5 …More
John Cross: Fantastic place! Newly renovated (with high end finishes like quartz countertops and LG kitchen appliances), great location, and best of all 100% dog friendly.Rooms: 5/5|Location: 5/5 …More
Katharine Bordogna: There is no staff on site , no staff who answers calls or emails . Did not feel safeRooms: 1/5|Service: 1/5|Location: 3/5 …More
Laura Lopez: Logan, the Hotel Manager, is exceptional! He ensured that our stay was perfect and memorable! Hotel is in a great location! Wonderful suite! Absolutely will stay here again!Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Ashley Johnson: This hotel exceeded my expectations! It was our first time traveling with our 5 year old Bully. He LOVED IT! And so did we. Large room, prime location, no problem parking daily, SUPER CLEAN, comfy bed, no dog smells, big furnished kitchen with everything we need, and easy contactless check-in and check-out. I couldn’t say enough great things. The doggie play and wash area in the basement was absolutely clutch as well for those early morning or late night potty runs. We’ll definitely be back
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6. Embassy Suites by Hilton Grand Rapids Downtown - Grand Rapids
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· 896 reviews
710 Monroe Ave NW, Grand Rapids, MI 49503
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Rabih Hamawi: Clean, spacious lobby, modern design, and large rooms. It was an excellent choice.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Ashley Kolbus: I was asked by the front desk checking in if I wanted to try one of the rooms with the gym equipment in it. I took them up on it and loved it! Motivated me to workout and stretch every day. I wish more hotels had this option! I still went to the gym to use the Peloton and dumbells but the room was great. Everything was clean and all team members were extremely friendly and helpful. I would stay here again for sure! Easy walk to many restaurants. Nice new hotel.
Aspen Andriessen: Amazing place to stay at!
Stephanie Ann Scott: Rude caucasian female staff upon check in. Woman said, I'm going to have to see your ID first. We have to check IDs for anyone who is not a Diamond member. I thought we were allowed to do virtual check in? Sorry, I'm not a "diamond" member yet. No room service menus in the room, no working QR code, and getting on my phone after driving 3 hours is the last thing I want to do. Restore the menu that you used to serve at the bar/lounge. Who wants to sit in a noisy sports bar. Rude staff when I called the restaurant next door, told me, "we are really busy, I don't have to to go over the menu with you" (Big E's) Customer service has gone down big time. Miracle at the front desk was amazing in sharing these concerns with management.Restaurant next door sucks, rude staff.Nearby activities: Riverbank Run.
Pamela Sawatzki: This is a beautiful property.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights High-tech …More
Grete Rasmussen: Beautiful hotel and great staffRooms: 5/5|Service: 5/5|Location: 5/5 …More
Kim Meagher: Rooms: We enjoy the. 2 room suitesRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great view …More
Wendy Sergent: We stayed in Grand Rapids for a gymnastics meet. Clean and spacious rooms! Friendly and efficient staff! Definitely would stay again.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
R Khan: Great location to walk to many watering holes.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great view, Quiet, Great value …More
OT Scoob: Very nice rooms got a executive suite right by the water
Jon Harrison: Nice facility, only here for a couple of seminars so I haven’t stayed in the rooms. Convenient with attached parking garage, street parking, and a good restaurant attached too.
brad maston: By far my favorite to stay at while I'm on business trips in Grand Rapids, MI. Everything about this place is top notch, the beds are super comfortable, the made to order complimentary breakfast is great as well. I highly recommend asking for a room on the river front side, the view is amazing at night. This is a luxury Hotel at a great Value Price Point.
Kelli Sutton: I am very particular about hotels and maybe sometimes hard to please lol. This hotel was so perfect, clean, friendly, high tech, even used cottenelle toilet paper. It was a very pleasant stay!Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Great view, Romantic, High-tech …More
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7. Holiday Inn Grand Rapids Downtown, an IHG Hotel - Grand Rapids
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· 1524 reviews
310 Pearl St NW, Grand Rapids, MI 49504
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Kris LaPointe: Maggie is the main reason our stay was a nice as it could be considering our circumstances. We had previously stayed at the Hampton Inn and were treated so very unprofessionally for all that they did wrong Maggie made everything that much better for us. She was kind compassionate and caring, just what we needed as our loved one is in the ICU at Butterworth Hospital.This establishment is very luck to have her as a member of their team
Amy Hall: Maggie was great at the front desk! Very helpful and friendly. So nice to see someone happy! Anything we needed she help provide!Rooms: 4/5|Service: 5/5|Location: 5/5 …More
Karl Peterman: Stayed here for a few nights while attending a conference at the DeVos Center which is just a very short walk away. The hotel seems recently renovated and is kept clean and tidy. My room was abundantly furnished - I think is the most pieces of furniture I’ve seen - and they were very functional. I think the TV was 55” and could rotate. Staff were friendly and helpful. Pool and exercise room were both in good shape. The restaurant had great food as well. I accepted an offer for breakfast every morning for $5/morning. It was definitely worth it. Great hotel and I’d stay there again.
Timothy Civis: Rooms: Clean and well kept.Walkability: Good location for site seeing
Mark Cliff: No hot water due to electrical issues! Might be a coincidence. Might not.
Jessica Vincent: The staff was amazing, nice and very helpful with any questions. The property inside and out was clean and welcoming. I have zero complaints and will definitely stay here again and will highly recommend Holiday Inn Grand Rapids, MI DowntownRooms: Very clean and invitingNearby activities: Many things to do within walking distanceSafety: Felt very safeWalkability: Very centrally located to many attractions. I stayed at this location to be close to GLC Live at 20 Monroe and it was literally like a 5 min walkFood & drinks: I didn't use the dining service at this location
Erika Ward: The staff at this hotel is on point!!! Our room was awesome.
Cody Larriviere: Friendly staff, nice little gym, and close to everything downtown
Michael Burbank: Very nice hotel in downtown Grand Rapids
Roel Ruiz: Great bedRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Great view, Quiet …More
Chase Keihn: This was a wonderful place to stay for our day in Grand Rapids! The hotel was very clean, and everyone was incredibly friendly. We had the pleasure of dealing with AJ at check in and she was wonderful! We also appreciated the need for a room key to use the elevator as a safety measure. Will definitely stay here if we visit Grand Rapids again!
Adrian Perez: No room service done on rooms during my 2 day stay. Wasnt pleased with that.Rooms: 3/5|Service: 4/5|Location: 4/5 …More
leia stephan: Great hotel. Only thing to say is the heat is impossible to turn up staying at 69-70 degrees set at 78 degrees. We do love this place though, so for sure will be back!Rooms: 4/5|Service: 5/5|Location: 5/5Hotel highlights Romantic …More
8. Residence Inn by Marriott Grand Rapids Downtown - Grand Rapids
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· 129 reviews
40 Louis St NW, Grand Rapids, MI 49503
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Andrea 1994: Residence inn downtown grand Rapids reviewAmple pots pans and cleaning supplies as well as dishwasher and fridge space. Large lounging area and desk space. Stain on the lounge area table looks like tape residue. Bed neatly made with ample pillows. Architecturally pleasing city view of downtown Grand Rapids. Scuff stain on outer door near bathroom. Stains on the bathroom ceiling. And stain on the toilet lid. Large mirror space. Candie left an innerseat of kitchenette chairs. Beware of this parking….the garage will fill up quick after 4pm leaving you to park in abstract ways. Spaces are scarce. Biggest issue is the parking!!!!!
Stuart Taylor: Great place to stay. Right in the middle of it all. Great staff and an awesome restaurant in the lobby. The only reason not 5 stars, it’s very expensive so I expect at least this much at their price point.
michael moore: Good rooms fair price and most importantly CLEAN!Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Jason Childs: Everything about our stay was top notch!Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great view …More
ANJA: Great hotel very nice room. Definitely stay there again.Rooms: Very comfortable and spacious.Nearby activities: Lots of restaurants and bars to walk to.
Daniel Richardt: Average hotel. Being downtown it is expected to be noisy. However the windows should be thicker to reduce the overnight traffic noise.Rooms: 5/5|Service: 4/5|Location: 3/5 …More
Chazzmania 62: Not what we expected but nice anyways.Rooms: 3/5|Service: 2/5|Location: 3/5Hotel highlights Quiet …More
kat Y: Nice clean rooms, updated and clean. Fun size pool overlooking the street which my children found great. Awesome service and perfect location.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great view, Romantic, Kid-friendly, Great value …More
Chris Chranko: Exceeded my expectations for a residence inn. Great location. Spacious room. 2 restaurants "attached" and super friendly staff at the front desk. I didn't go to wahlburger but really enjoyed
Gabriela Coleman: Perfect hotel if you have young children traveling with you. The rooms are really “two rooms” - a living area/kitchen and then the room with the beds/bathroom. The kitchen contains a decent sized fridge, microwave, dishwasher, utensils, plates, and bowls.Very convenient parking and amenities!
Keith Feijoo: Great rooms and great staff.Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Great view …More
Weston178: Overall, this is a great place to stay. The location is awesome for many things in the area. We stayed here and were just a 5-minute walk to the Van Andel Arena. The outside and inside of the hotel is very modern and clean. We liked the fact that they didn't use the traditional wacky color schemes that most hotels use. Rather, they used modern colors and styles - a nice change from the norm. The rooms come with kitchens which is also a nice touch.The staff is very good. From check-in to check-out, they were awesome. From our room, we even witnessed the person who checked us in go out to the top floor of the parking deck to help someone park their truck.Staying with the topic of parking, that is one area that is good and bad. The good is they have their own parking deck right across the street which is connected to the hotel by a skyway. The bad is to get into this parking deck you first need to check in. The issue is that there is only room for up to 4 vehicles to temporarily park in the loading zone to check in to gain access. So, if you are like us and the loading zone remains full after several loops around the building, you will have to park elsewhere, walk to the hotel, check in, walk back to your car and then proceed to park in their parking deck (which is $30 a night).Checking in also proved to be a bit confusing. Since we had never stayed here before we assumed you walk in the entrance at ground level and there would be a lobby with a check-in counter like any other hotel. Not the case here. You have to use the elevator to go up one level to get to the lobby to be able to check-in. The ground level is reserved for Wahlburgers and some other bar-type-thing. While it is nice having food where you are staying, it makes it confusing trying to figure out how to check in, even with the one sign that they inexplicably have on the opposite wall of the elevators, next to the service elevator that has another sign saying not to use that elevator. The elevators were also a bit of a hassle. Since there are only 2 that service all 12 floors they can get very busy and sometimes it takes several minutes to get one after calling for it.Overall, it's a good place to stay. It would have been nice to have been given any type of directions on what to do once we arrive to check in, however.
Aaron Fairchild: Great rooms. Very clean. Perfect location. Prices a little steep. But the location and ease of access, made it worth it. Only complaint I have. We had no hot water. Tried shower 5 times during our 1 night stay. At best was a Luke warm shower. It's mid March and 2 degrees outside. After walking to get everywhere. A hot shower was anticipated. Parking is not very fun either. Limited size parking garage, with limited spots. For $30/night per vehicle.....
9. Courtyard by Marriott Grand Rapids Downtown - Grand Rapids
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· 1468 reviews
11 Monroe Ave NW, Grand Rapids, MI 49503
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Gustavo Lopez: I have stayed here a couple of times in the last year recently this entire week. The hotel is great. Honestly staff is always friendly always helpful and super courteous hotel rooms are good and clean. Above all the bistro staff are amazing. Stop by every morning for coffee sometimes breakfast and there’s not a single person there. That doesn’t do an amazing job. I consider this my go to hotel anytime I come to Grand Rapids.
nickk05281982: Nice place but wow the nightly rates are nuts
Tam F: Service and staff were great! The rooms had an odor that was noticeable. I thought it was just the room I was in, but the staff put me in a different room on a different floor and it smelled the same.Walkability: Connected to Skywalk and within walking distance of many restaurants and popular venues.
Edwin Rushton: The Courtyard Marriott in downtown Grand Rapids is a nice hotel with convenient access to the stadium and the heart of Down town Grand Rapids. If you stay on the river side of the hotel you get a nice view of the river. The internet always takes me 3-5 minutes to connect to, but once connected seems to work well for my needs.Rooms: 4/5|Service: 4/5|Location: 5/5Hotel highlights Great view, Quiet …More
Beverly Hayhurst: Walkability: Courtyard is part of the Skywalk system.Rooms: 4/5|Service: 5/5|Location: 5/5 …More
Robert Bell: Popular Restaurants and Entertainment In the Area!! Also Sites like the Blue Bridge, JW Marriott is a Sister Brother Hotel as well as AC Hotel!!Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Cody Maddox: Perfect spot downtown off the river. Within a 10 minute walk of pretty much anywhere downtown. Great staff, nice hotel bar, rooms were clean and comfortable.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Joe Finkler: Always clean and pleasant. Great staff.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Kevin Howden: Busy but a great way to see a show at van andel stay here and go there in the tubes
Stephanie Moon: Rooms were updated, trendy, and clean. We had a great view of downtown GR near the BOB and Van Andel Arena. The only thing I would change is that I wish breakfast was included with the stay.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Dan Machuga: Excellent place to stay for Van Andel events.Rooms: 5/5|Service: 5/5|Location: 5/5 …More
Frank Bothe: Right Downtown, lots of places in walking Distance. On the Downside: Titanium Membership seemed to be of no interest. Only after asking at the front desk I was offered free parking or breakfast for my inconveniences which is appreciated.Rooms: 5/5|Service: 4/5|Location: 5/5 …More
Mark Hansel: Very clean, convenient location, and friendly & helpful staff.
Mary Parent: Over priced and could use some renovation.Rooms: 4/5|Service: 5/5|Location: 5/5Hotel highlights Great view …More
10. The Finnley Hotel - Grand Rapids
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· 22 reviews
65 Monroe Center St NW, Grand Rapids, MI 49503
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Bret Bussey: The room is immaculate and we loved the high class decor. Our room had some LP records arranged artfully on a wall, as well as a small modern record player. My only complaint is the lack of any noise cancellation - the walls and floor echoed all noises, including from the bathroom.Rooms: 4/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Romantic, Kid-friendly, Great value, High-tech …More
Tom Bulington: Our room was very nice and comfortable and less than a 5-minute walk to the Van Andel arena to watch a concert.Walkability: Best location in town to stroll around to visit.
Desie Hardin: The responsiveness and cleanliness was wonderfulRooms: 5/5|Service: 5/5|Location: 5/5 …More
Katie O'Donnell: This place is great. Easy check in. Great location next to restaurants and bars. The design of the rooms is top notch. Modern and eclecticWalkability: Coffee shops, restaurants and bars
Korri Ferguson: So happy we picked here to stay. EVERYTHING was within walking distance and it was so nice and relaxing!We will be back for sure!Rooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet …More
Robert Dillon: This place is cleaner than any hotel I have stayed in. I don’t ever use pools or gym rooms at hotels. This very clean and up to date comfortable and quiet.Rooms: Very clean. Current modern look.
Gabi Peters: The room was beautiful and clean. Check in was easy, as was check out - right from your phone. Very secure building right in the middle of downtown. You also couldn’t hear all the hustle and bustle of downtown while trying to sleep. The only issue was the AC wasn’t working and our room stayed very very hot and our only means of contact was an “emergent text line.” The TV remote wasn’t able to be used from the bed either (minor inconvenience). Having to pay premium to park in the parking structure or on the street was also another minor inconvenience.Nearby activities: Bars, food, etc. very closeSafety: Secure key code login to get into the hotel and your room. Cameras throughout the space.Walkability: Easy to walk or scooter pretty much everywhere.
Caleb Campbell: It is such a great find in the heart of Grand Rapids. This was the perfect pick for our trip to see a concert. Just a block from Van Andel arena and the Intersection, which is a nightclub with lots of artists. The room was clean, and the high-end finishes were elite. No problems checking in virtually in order to get the code to get in the building and then to the room. I will be back.
Debi Lewis: Rooms were clean and fun with the turn table!Awesome location for all the downtown fun!!Nearby activities: Close to everything. We walked everywhere. When we got to tired we took the free DASH bus!!
Alec Johnson: The Finnley couldn’t be in a better location. We were able to walk almost everywhere. Right in the heart of downtown but close to 131 for east access. Bed was super comfortable and the room charming. We will definitely stay here again!Safety: Super safe part of downtown.
Trevor Headings: We loved this cute little, local hotel in the heart of downtown. It was very pretty and was a perfect location for our weekend getaway.Rooms: The rooms were very aesthetic with nice modern decor.Walkability: We stayed for a weekend and didn’t have to use our car for the duration of our stay! Excellent location.
Steve Misiakowski: Rooms: As advertisedRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Quiet …More
Rachel Greiner: We had a wonderful stay at the Finnley hotel! The room was great, and we enjoyed the record player. Location was perfect, making it super easy to explore downtown GR!Walkability: Super close to restaurants, bars, and activities. We visited the Grand Rapids Art Museum during our stay.
Cam “The Vark” Jennings: WooooowRooms: 5/5|Service: 5/5|Location: 5/5Hotel highlights Luxury, Great view, Quiet, High-tech …More
Scott Faulkner: Great, clean touchdown space in a perfect location.Safety: Great building security and access.Walkability: Blocks away from everything..
Eileen Moloney: Lovely, clean, and well-appointed room in a great location at a really good price for location. Contactless check in was a breeze.Was unable to get parking because I booked day of visit but public garage was just down the street. The security deposit seems excessive and lengthy hold.
Jia Singh: My boyfriend and I stayed here for a night out on Valentine's Day & it was amazing!! It was everything we expected from photos before booking and more. The room was beautiful & the check-in/check-out process was easy. We also felt safe in the room! It was an extremely comfortable space that had a good vibe while also being in the perfect location- with everything in walking distance. The bathroom was nice and clean; the blackout shades and comfortable bed were great too. It gave a city and luxury feel. We had amazing food from Brick & Porter, only a couple of doors down from the hotel, and also walked to the Grand River, only 10 minutes from the hotel. We enjoyed our night & the room was a big part of that! We had zero complaints and will 100% book here again!!
Jenny DuBois: The Finnley is so unique, definitely my favorite in downtown GR. We love the simplicity in the heart of the city and will be back!
Z JASON: Front desk hand up my phone while I still talking.
11. Amway Grand Plaza, Curio Collection by Hilton - Grand Rapids
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· 5585 reviews
187 Monroe Ave NW, Grand Rapids, MI 49503
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12. JW Marriott Grand Rapids - Grand Rapids
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· 2889 reviews
235 Louis St NW, Grand Rapids, MI 49503
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13. DoubleTree by Hilton Hotel Grand Rapids Airport - Kentwood
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· 1329 reviews
4747 28th St SE, Grand Rapids, MI 49512
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14. Hilton Garden Inn Grand Rapids East - Kentwood
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· 804 reviews
2321 E Beltline Ave SE, Grand Rapids, MI 49546
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15. Delta Hotels by Marriott Grand Rapids Airport - Kentwood
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· 683 reviews
3333 28th St SE, Grand Rapids, MI 49512
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16. Home2 Suites by Hilton Grand Rapids North - Grand Rapids
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· 255 reviews
330 River Ridge Dr NW, Grand Rapids, MI 49544
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17. Hyatt Place Grand Rapids/Downtown - Grand Rapids
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· 252 reviews
140 Ottawa Ave NW, Grand Rapids, MI 49503
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18. Holiday Inn Grand Rapids North - Walker, an IHG Hotel - Walker
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· 150 reviews
2280 Northridge Dr NW, Walker, MI 49544
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19. Country Inn & Suites by Radisson, Grand Rapids East, MI - Grand Rapids
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· 980 reviews
3251 Deposit Dr NE, Grand Rapids, MI 49546
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20. TownePlace Suites by Marriott Grand Rapids Airport Southeast - Cascade Charter Township
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· 89 reviews
4850 Town Center Dr SE, Grand Rapids, MI 49512
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