Best Home Health Care Service Lansing Near Me

Carson King: The staff at Preferred Care at Home are wonderful and amazing people. My grandmother was diagnosed with brian cancer and was only given a short time to live. When I contacted Preferred care they were very respectful and met with me and my family the very next afternoon. I am so very thankful for the caregivers that made the rest of my grandmother's time on earth very easy and come with her. I would recommend this company to any and everyone!

Tyler Bosworth: Very respectful and professional!

Leilani Xoxo: This place is extremely unprofessional, does not care about their worker’s safety nor grateful for the services they provide! home health care needs to do better with who they adopt into their program and how they operate.

Christal Shields: Great office staff and easy to work with. Would recommend to others.

Angelo Lombardo: VERY nice staff and great services, would highly HIGHLY recommend!

Kathy Lawhorn: I work for HCA, it is a wonderful place to work. Daniele is wonderful on trying to keep things in order.

Kristi Autore Merritt: We have used HCA for 3 1/2 years. They have always been professional and taken great care to see that our family member got the services they needed. They are very responsive and quick to seek solutions to problems that arise. The staff is incredibly friendly as well as compassionate. Thanks HCA!

Donald Bergman: My friend has worked for the company for almost 10 years and really enjoys the work she does! She said it's a great environment and likes that she can have flexibility within her schedule.

Nick Quay: My grandmother has been with the company for over a year now and we are very happy with the aides provided. Anytime we have any issues the office staff goes out of their way to make us happy.

Margie Walsh: My father, a Vet, received unsurpassed care from HCA for a year. His caregiver, Brandy has become "family". She provided what ever help he needed and did so with such a loving hand. Additionally-- she was 100% reliable (didn't miss a single day in over a year--always on time). Danielle, Jennifer, and Kurt in the office responded immediately to whatever question(s) I had. On behalf on my family-- THANK YOU so much.

Karen Smith: The first aide they sent out stole from my disabled daughter. The second one I met was an 18 year old and this was her first job...ever. She failed to show up for scheduling. So, after more than a month of waiting for help, they kept stringing me along until I withdrew from the company. Wow. Unprofessional, to say the least.

Deborah C.: My family had a terrible experience with HCA. The agency hires unprofessional people who “claim” to be experienced Caregivers. A certain Caregiver claimed to be a responsible, experienced person who has cared for people for well over 10 years. When she first showed up, she had my husband’s last name incorrect & said she had no idea he had Dementia. Apparently, the agency never matched the right Caretaker with my disabled husband who has served his country! This Caretaker only came out twice a week & lasted for only 2 weeks. Then she told us she was coming back on her scheduled day, but told the agency she was NEVER coming back to care for my husband. The only reason I found out the Caretaker was not coming back was via the agency’s call informing me of no one coming to our home. To add insult to injury, the person who contacted me never said we are sorry for this unfortunate situation or showed any compassion for my disabled veteran husband!!!

Jean B: This is the worst experience I have had.The workers are untrained,late,and leave task incomplete.Today I get home after working a nine hour day and find my bath tub filled with water,the ground beef I planned on cooking for dinner cooked by the aide,a rinse basin left on the floor,and laundry unfinished in the basement.All I ask is to keep my mom and her room clean,make sure she gets her noon medication,wash the breakfast and lunch dishes before they go and take out the trash.I come home to finish the work they are being paid to doThis place should be shut down.Please do not choose this agency ,they are a big disappointment.Three aides in 30 days.I am very upset and frustrated about the care my mom has received.

Heather Edwards: Absolutely themost unprofessional company I have dealt with. The people they hire are anyone literally off the street. A week ago my mother in law was cussed at by a worker and threatened. The girl didn't know I was at the door listening. When she was told to leave she flipped us off. Called the company only for them to laugh literally at my elderly mother in law like she was a joke. Horrible horrible people. Elderly and disabled mental abuse is not funny.

Judi Roberts: TERRIBLE! Take down wrong phone numbers, so don't get approval. Expect you to sit at home and wait for a call. Call when you're out and expect to schedule an appt in an hours time. Call 10 minutes before scheduled appt to cancel. Therapist lie saying you refused appt...NEVER happened! Case mgr is extremely rude! Would NEVER recommend this place to anyone...the WORST ever!!! If you can get your loved one out, take them to Sheridan Hospital for PT/OT or Spectrum Greenville for PT/OT & Speech that's where we will be going back to.

Darlene Manriquez: This company needs to focus on quality care, not creating problems for the clients

Mark Chamberlin: The professionals they have sent out to take care of my PIC line and infusion therapy have been stellar. Extremely competent people with good knowledge and ability to help me resolve any issues.There have been issues with appointments getting scheduled . I have had to call into the office to get routine appointments setup that they had failed to do. I would expect routine weekly appointments to be managed by them.Overall very happy with the home healthcare nurses and especially the quick response to after hours issues.

Chef EJames: So we're supposed to arrive 15-20 minutes before appointment.Now we've sat here an hour, excuse after excuse, other people's X-rays other people this other people that!A young girl had to drink lots n lots n lots of water sit here over 45 minutes and not pea herself. ExemplaryThe room is empty now and still we wait.Next time we will go to a specialist in Grand Rapids.#thisplaceisajoke

T Davis: it's unfortunate that people complain about the wait times when they are actually the cause of the wait times. I've seen Dr. Coleman since 2006 and she's AMAZING and compassionate. So much so that she listens to everything her patients have to say during the visit even if it's just talking about their pets. This unfortunately causes others waiting to see her to get frustrated while they simultaneously (and selfishly) do the same thing. I've become accustomed to simply taking the day off on my scheduled appointments with her and if I see impatient patients I'll just wave them ahead of me. I mean, she's worth the wait in my opinion and she'll be my doc until she retires.

Amanda E.: Dr. Coleman is absolutely amazing. She truly cares about her patience and provides the best care around. She is attentive and helpful. She is very up to date with everything going on in the medical field and it shows in her ability to properly diagnose her patients.The only true con to her practice is the fact that appointments quickly turn into 2.5 hours+ of a wait time. The wait time is incredibly unfortunate, but it’s worth it to see her. You just really have to set some time aside.

Lady Gaga: Mixed feelings about this doctor's office. It doesn't usually take long to get in to see Dr. Coleman. However the wait time is awful. Expect your window time to run roughly 2 hrs behind. If you are able to get seen sooner, not counting the time you have to wait in the room, than you're having a good day. Plan your day accordingly and realize if you can't do this then you need to go some where else. The claim is that the doctor spends time with each patient and that can cause the delay. I have noticed several people having the same window time, I have also timed my interaction with the doctor and how long she tends to be in other rooms. I believe it is due to over booking. Dr. Coleman is the only doctor at this location, she is not interested in having another doctor at her practice. This means if something comes up the appointments are canceled. You may or may not get a call. Some times I did sometimes I went to a locked office. Trying to reschedule is not always the easiest. It depends on the office staff. Some of the ladies were amazing and would get back to me the next day. While others left me debating if I should just go in to schedule the appointment. You have to call the doctor's office to refill any prescriptions, the pharmacist will not get authorization. It can take several months to receive your bill in the mail. I had one that was around 10 months old. I am used to this so I anticipated it's arrival some point before the end of the year. I think I covered a majority of what would be considered a headache. Now the good. Dr. Coleman is a wonderful doctor. She will actually listen to you and attempt to figure things out. While other doctors brushed me off she actually did testing and helped me. The only reason I don't see her any more is because I had to move. Granted I didn't have kids so my time was my own. I am still looking for a doctor that actually acknowledges me in the manner that she had. I actually felt like she reviewed my file before entering the room. My current doctor said something about me gaining weight since my last appointment, I was down 40 pounds. I was flabbergasted. This is a long rant but I wanted to try to be as honest as I could.

Ms. Unique: This is an amazing doctor! If you want someone that will truly take the time out to hear you and care about her patients this is the doctor for you. I WOULDN'T TRADE HER FOR ANYTHING IN THE WORLD! Dr. Coleman will be my doctor until she retires!!!!!

Robert Mcelmurry: Positive:Professionalism,Quality,ResponsivenessBrightstar did a great job helping us on short notice and were very professional and courteous.

Shermane Fouche: My sister an I met with Nick, the sales rep for Brightstar. We were so impressed! They got us a caregiver within 2 weeks. Unfortunately she had a family emergency in Illinois and she was no longer available. Unfortunately, the communication and service from the office was at best spotty from then on out. They said they sent people 2 times and 2 times these people didn't show up and I had to call the office to find out what was going on. Once they sent someone and they didn't tell me who and if they were sending anyone for that day so I was not at all prepared for anyone to arrive. I was truly confused so I turned that person away. They understood I needed a vaccinated caregiver. Although I think they tried their best the company did not live up to the sales pitch.

Chuck Hill: Quality of care is actually 5 stars, however I preferred regular contact from front-line staff, or a supervisor of front-line staff, about how my loved one was doing. This is important so I could answer any questions they had and give guidance when needed.There was much flexibility in their care, which we liked. Thank you.

Heather Holliday: BrightStar Care provides excellent home care services to clients around the Greater Lansing Area. As a nurse in the hospital I, and many of my colleagues, have referred our patients to them with great success once they discharge home. They are very timely in their responses to our calls/emails and have always been very professional to deal with. I would recommend BrightStar Care of East Lansing to other families looking for additional assistance in the home for their loved ones.

Jane May: My dad is a veteran. We had a home health aide set up for him. The first day the aide was scheduled, she didn't show. They said it was a covid exposure. Then she came early when she was rescheduled and my father sent her away. Then she had been scheduled with someone else at the same time so she didn't come. Now she was sick. So she showed 1 of 4 times. The office was rude and difficult when I contacted them. My husband and I had taken two days off work for this because he doesn't live near us.

Amber Carman: They provide excellent and timely services. They make the transition process extremely smooth and it is evident that they care about the patients they serve. Working with them on a professional level has been a positive experience and I will continue to refer families to them whenever there is an opportunity to.

Blake Vsetula: Fired them

Joyce Haner: My mother, who is currently 99 years old, has had quality yet compassionate care from Bright Star. Her current caretaker not only takes care of her physical needs, but is also an excellent companion who goes way beyond the call of duty to make my mother comfortable in her own home. Bright Star does an excellent job of matching up suitable personalities and is very Responsive to any needs I have requestrd. I highly recommend them.

Theresa Bartley: BrightStar has been wonderful to work with, they go above and beyond to ensure their clients are well cared for.

Thomas Alexander: Excellent and highly professional service. Met with Nick and Suzanne re: transitioning mom back to assisted living, though with increased needs. After first exploring mother's needs and preferences, they presented various options that they could provide, as well as those of their "competitors" in a gracious and non-biased fashion. We ended up choosing another service that best fit mom's needs. They were most helpful in this process. As a medical professional, I can truly appreciate their level of professionalism and give them my highest recommendation.

Christine Korest: I am a hospice Social Worker and have used BrightStar for home care and support, including 24/7 in home care and additional support for dementia patients living in assisted living or skilled nursing facilities. This company is amazing, starting with their Owner Chris, Director of Nursing Tom, Sales Liaison Nick, and Nurse Suzy as well as countless other nurses and caregivers. All are trustworthy, kindhearted, skillful professionals who go above and beyond to make sure their clients and families have the highest quality home care services. Whenever a family needs something they jump through hoops to make it happen-- whether it is companion care, personal care, or skilled nursing. I am proud to be associated with this impressive care company!

bryant marshall: i really enjoyed when had nurse jessica as my infusion nurse she did awesome job i can't wait until get nurse whitney as my infusion nurse she does awsome job she has did awesome job when she came out help nurse jessica with my vein when didn't want work bright star health care and staffing is awsome place for all your health care needs i would highly recommend them to all my family and friends

Julia Pearl: BrightStar Care is a great company to work for as they are amazing at communicating. They are willing to go above and beyond for their clients making sure that clients are well taking care of, and meeting goals. They take pride in making sure both the clients, and caregivers, are comfortable by matching the perfect caregivers with clients that can best meet their needs. Also giving recognition and rewarding caregivers that will go above and beyond with all of their clients. Making sure that their hard work is not going unnoticed and that they are appreciated. I would highly recommend BrightStar Care to families who are in need of care or someone looking for work.

Pam Grapentien: Started off very rocky with the caregivers being late and not showing up but one call to Nick and it was handled. My Brother ended up with a very caring caregiver that we we requested again the next time he was home. Thank you Brightstar.

Vanessa Clark: This is the most unprofessional ghetto business i have ever worked for. What office allows infants to stay with their parents at work. Upper management has little to no knowledge about whats going on in his own office. They are rude and really dont care about Any of the patients. All they want is a dollar bill. They repeatedly over charged their clients and openly discuss their clients business. Your family would be better in the Potter Park Zoo!!!!!!!!!!

Danny Dobron: Really lazy staff. Won't call you until 2 hours after someone was suppose to be here that no one is coming. They never read the instructions on what you are suppose to do for the patient. They have forgotten to give my grandmother her pills multiple times. There is maybe one good staff member on this whole team. But don't waste your money on people who won't read instructions before visiting a house.

michael jones: Good service

jim bartow: Very prompt with communications and services. Now using them monthly.

Brian E: I was very impressed with Bright Star and all of there employees from the owner Chris and his sales liaison Nick to the home health aids Tasha and Stacey that did a fantastic job with my mom. They were very respectful and did everything asked with a smile and a positive attitude. I would highly recommend them to anyone in need of care in home for any relative. I appreciate all they did and would not hesitate to use them again if needed.

Michigan School of Canine Cosmetology: We used Bright Star for my caring for my mother who had Alzheimer's Disease and could not have asked for a better group of people to work with. The staff was so friendly and caring. We have kept in touch with many of the staff and wouldn't hesitate to recommend them.

Toni Dee: I love cypress from my first day of work up until now everyone has been nothing but nice to me I like the fact that they give you the option to choose your clients that you are comfortable working with and that you can choose your hr witch I have children and always have to find a different job because of childcare they definitely make it easy for you to keep your job on top having all kinds of bonuses as well as gifts for holidays I’ve always wanted a long term job and I believe I have finally found it 😊 I highly recommend and I thank them for the opportunity……

Siroial McMillan: Best home care agency I ever worked for, this agency values their employees and clients.

Allison Sweezy: Great company to work for if your a kind warm hearted person, you will enjoy working for Cypress Home Care. Great clients makes it for a good days work! 😊😊

Samantha Mulder: I worked for Cypress for 1 year & I can only say great things about the company! All of the staff is extremely kind and professional. I thoroughly enjoyed my time working with the company and recommend using them.

Jessy “Diamond the Gemini” Lyn: I've worked here almost two years and I love every min of it

Sandra Kinney: So far, so good. I have a fantastic home health aide. The best. The office staff is nice and very helpful.

Morgan Klipple: I worked at Cypress Home Care throughout my undergrad at MSU and loved it! The schedule was flexible and the management team was always willing to work with my school schedule. I enjoyed the clients I worked with, relationships I made, and highly recommend Cypress for home care services.

Roxy Carmichael: Inconsistent care, no call-no shows frequently, little to no communication from management, high turn over rate. Beware!!!!

Sarah Miller: Love Cypress Home Care. I have experience working in home care as a direct care worker and as an early childhood/elementary certified teacher. Cypress is by far the most professional and friendly home care company I’ve experienced. The company really cares about all the clients and equally care about the staff. This company isn’t a franchise Home Care company but they should be because the individual care and kindness they give to staff and clients should be a requirement across the board. I’m happy to recommend this company to anyone in the community looking for care for their loved one and direct care workers looking for an great place to work.

Jayden Brewer: I have enjoyed my time working at Cypress. They have allowed a flexible schedule and are an effective communication team on their clients behalf.I had gained critical experience in this field of care that I otherwise would have not. Thankful for this opportunity!

Kasey Miller: I love working for Cypress Home Care. If I have any problems or questions someone is always there to help.. Easy and flexable schedule.. Love my job.

Mari: I enjoyed working for cypress. Very professional and organized. Glad to have the opportunity to work for Cypress it was a great learning experience. I enjoyed working with the clients and their families. I met some staff that I can now call my friend.

Sarah Thomas: , thus implying that my concerns weren’t valid and he was going to prove how great the agency is with a testimonial. Furthermore, after reaching out to the owner, the agency suddenly terminated working with my loved one with absolutely no notice to me. There are many other agencies in the Lansing area. Any of them would be better than Cypress.

Leslie Shurmantine: The care givers who take care of me are on the ball always on time and taking care of everything that is asked of them. The office staff is available and ready to help.

Faithful One: I never worked for a company that seems to care as much about the workers, as they do about the clients!! They are very happy to work out your hours, preferred area's, and more!! It makes work much less stressful!!

diajah williams: I would recommend working here and sending your loved one! they are very flexible and caring with their employees and show tender love and care to their clients! amazing corporation!

David Vogel: I worked for other agencies, and this one has been the best to work for. They're willing to work with you on your schedule and are very good and fitting you with clients. Would recommend people to work here.

samantha stoneman: I've worked for many (at least 5) home health care agencies and Cypress Home Care has by far thoroughly impressed me! I feel that they truly care about their emplyees which in return helps myself and my co workers to strive to succeed and see our clients do the same! I would also like to note it takes special kinds of people to work in this field and I feel that Cypress Home Care does a phenomenal job selecting care givers for our clients!By far one of the most enjoyable places to work!

Ravin Martin: The office staff are very courteous and knowledgeable in fitting the best employees with their perfect client match.

Lula Blocker: Amazing company