Best Kroger Lansing Near Me

Laura Cassidy: Usually like going to this Krogers because I can find everything because I'm from the south side but today I had a very bad experience because one cashier wanted to be a jerk and not helpful I'm sorry Kroger's you need to do a little bit better on people you hire that don't have very good customer skills

jay Gee: Store isn't bad and staff is nice, but everything needs you to go sign up for the card then use the app to find all your items and click them just so you can get the DEAL. It takes me longer to get ready to shop than actually shop. Not what I'm looking for in my food supplier.

Jay Maestas: Worst Kroger by far. Employees rude and have zero manors. Only care to gossip and the check out process is slow as molasses. I rented an air bnb near by and will travel further to go shopping for the remainder of my stay! GHETTO!

Heather Edwards: The girl who draws on her eye brows at the gas station is always rude and treats you like an inconvenience. Needs to get off her phone and do her job.

Brad Bushard: Lately produce and meat has been fresh and well maintained.. and decent prices.

Nick Sachjen: I was on the hunt for Liquid Smoke because I found a great Recipe for Homemade Jerky. Liquid Smoke is a key ingredient. I asked a Stocker named Mark to point me in the direction of finding it. He helped me and we weren't able to locate any on the shelf. 20 mins later when I was checking out he brought some up to me that Blake who is the Store Manager and himself had found in the back. Awesome Customer Service. A huge thank you to Blake and Mark for finding the Liquid Smoke for me in the back. That was top notch service. Thanks again!

Carey: Too many people and not enough employees...l guess. However, nonetheless it's ghetto as all hell!! Never again.

Nikki Brooks: I heard they don't pay there employees Manger ain't good do not work there.they be lying they don't know where they deposit your money acting dum..they take half of your check

AmarieB Lansing: I just left the Holmes and MLK Kroger. I got a valentines gift that included a candle that just burned smoke and i went there to ask to trade for another brand. The customer service desk lady on Feb 15th at 3:30 pm told me that the candle was high priced (15.00) and she couldnt return OR exchange it! I spend at least 350.00 a month there and she asked me for my phone number to look up the purchase AFTER i told her it was a gift. Why would i get a cheap gift? Did she get a 1.00 Valentine and was mad at me? Either way, she was being extremely rude and unprofessional and im DONE with Holmes Road Kroger. Ill drive 15 miles to get to the one past the Lansing Mall before ill ever go there again. They just lost a lifetime customer. Thanks for your great customer service lady. I hope you are blessed with every wonderful thing you wish for so you can stop treating people the way you DONT want to be treated.

Jaydin Swix: No empty shelves

rachel rider: This place has the worst cutmer service they do not no how to treat there employees there rud and very disrespectful unprofessional I only been working here for a month and worst work experience here the manageris not understanding you try to talk them and they don't listen I also got a write up for call in to call off so that it want be over my hours I try to explain that to the manager and he star that the manager I want to tell her I would be there who is not a manager

Elizabeth Hackney: The store is dirty snotty employees

linda robinson: Ordered medicine yesterday, and they promised it by last night. I came in late this morning and it still wasn't ready

4500X: Wish I knew the sauces I bought were two months expired. Should've trust my gut and drove the ten miles to Meijer.

Miguel Martinez: I would like it I like it for the store

Carean Cosey: Beak Kroger in all of Michigan

Toni Crane: This Kroger is nasty!!!!!Items are rarely on the shelves. Cashiers are not friendly. Other customers are just plain rude and very disrespectful. I have been called names being in this store. I am always a nice person but this store brings out the worst in me. I will drive to the Holt location or the Saginaw Rd /Creytes Rd before I will step into the Holmes Rd one agin!!!!!Even the ones at the gas station are not people friendly. Too busy being on the personal phones to see you're standing right in front of them. Then they act like you're interrupting them. I have had my fill of Holmes Rd.

Mari Fuentes: pay your employees better would probably have more lines open. it’s ridiculous the lines are all the way to the back of the store ..

Jeff Boisclair: Need new management badly

Debra Chapman: If I could make it zero stars, I would. This has got to be the worst Kroger in Lansing. For one, they do not put their sale signs up. And most of the time they only have one checkout operator. I was there yesterday, and after shopping for probably 40 minutes, went to check out with a cart full of groceries. I was so happy to see two cashiers. After waiting almost 10 minutes in line, the cashier announces he's going on break and for myself and everyone behind me to move over behind a bunch of other people. Needless to say, I left my cart full of groceries and went to a different Kroger that knows how to take care of their customers.

Jenna Orr: I actually live in Grand Rapids and pick up groceries specifically from this Kroger. After have so many failed pick up attempts at a different store in Grand Rapids, I gave this kroger a shot. I have had maybe 8 to 10 flawless pick ups. Orders come out within 1-2 minutes of arrival, items are rarely out of stock, and their substitutions are realistic and usually in the customer's favor. It's been great and I'm very grateful.

S Bishop: Very clean

Carli Hush: Instacart delivery added $130 to our order, every food item the price was inflated, they added a service fee of over $40. Price gouging!!!

Jessica Jones: Easy in and out

Joseph Beasley: Very clean environment and friendly staff.The floral department is Amazing here!!Ask for Denise she is the Best!

Janine Lake: Like the produce and other products. Just hate shopping 🛍😒. Get just a few things and it cost as much as if basket was full.

J D: Under managed and overpriced. Not a single register open but, there was 3 useless employees discussing their idiotic millennial views on the world by the U-Scans as everyone shopping works for free.

George Costanza: This has become a "quick stop" store, like dollar general, etc.They have ZERO cashiers. So don't buy anything more than you can quickly scan at the self checkout. There is no conveyor or anything. just one of those rotating carousels, with 4 bagging positions.If you fill your cart up with groceries, it will be too much for their system... and they don't seem to care.ZERO CASHIERS. Every lane is empty. Just a kid playing on his phone in front of the "10 items or less" automated checkout machines.Greed has taken over this store. They can't even think big picture.You'd think they would WANT us to fill up our carts with lots of stuff, but NO...they make it really difficult to stock up on groceries, instead.Saving a buck, and losing customers. Great plan!

Amy Seabold: First picture is from June and the second is from this morning; the self-checkout has yet to be cleaned after 4 months. Now there's wrinkled produce back there.Mental note to not visit the deli or bakery if these are the cleaning standards 😷

Julie Powers: I've had better luck with Curbside but needed to get a few things are a bit difficult to source. Not a lot of options in the produce section, the self-checkout lines were jammed up, and almost no one was masked (except me and a few others, no staff). I can't feel safe buying meat, deli items, and prepared foods from people who don't take basic safety precautions. Fine for prepackaged items.

Mary Birdsall: This is one of the best Krogers to shop at because it is clean and has a variety of so many different foods groups!

Carrie Hill: This Kroger is convenient to my commute.

Kathy Mckee: Kroger was busy and long lines but the people were nice and the food was good

Justin Bain: Very clean and organized

Les Hayden: Small store, but clean with a good selection.

Russ Bennett: Price is the only issue I have with Kroger.

scott. walkup: The last 2 delivery orders I got from this store had items added to the he orders which I did not order and did not receive. It's obvious that the shoppers at this store are taking these items for themselves. Kroger's did refund my card but to get that I was on hold each time for over 39 minutes.

Jeffrey St Pierre: Need changes to their app; very difficult to use, find items, find digital coupons.

Kent Beeksma: Came here to pick a prescription that my Kroger near me did not have in stock and I arrived just as they were getting to go on there lunch break but they started to assist me then the pharmacist was very rude and asking me a bunch of questions to which I did not have the answer for and I was told to come back after 1:30pm when their break was done. Very rude in my opinion. I apologize for showing up right as there lunch break was about to start and he could have simply said as I walked up that they were about to close for lunch and I would have waited. Instead I got a rude attitude because I did not have answers for him on the spot. This review is only for the pharmacy not the store it self.

Dan: High prices

Kathryn Jackson: Holt Kroger had gone downhill so rapidly.Cashiers talking with their friends instead of checking out your groceries .Parking lot cart retrieval people standing outside talking and laughing instead of working.I don't think they have any people skills or sense of responsibility.I question if there are any supervisors at allVagrants in parking lot.I won't shop here again

Natasha Redmond: I love the deals they have.

Julie Teed: Generally good service at this store. However I tried to use Kroger coupons from the app and was told I would have to print them out to use them. I don't have a home printer. Why offer online coupons if they aren't accepted in stores? The cashier tried to help but we got nowhere.

Charles Rich: This store has lost all ability to keep/hire employees. There is no customer service anymore, carts are almost never taken care of, they spent a fortune on a new hot foods counter and never have anything in it, and their pharmacy is never open on time. Food's decent when it's stocked so they've got that going for them I suppose.

Scott Mazur: Holt Kroger is like most stores since the pandemic people. Stop being so snobby and rude

Justin Macauley (macaulj): Clean store with great selection of items as most Krogers are. Recommend them for gas. Poorly staffed at times and long lines since the COVID pandemic.

Alisha Spencer: We have used the catering department for many office parties. The food platters are always fresh, and the department manager is great to work with! He is always so friendly and willing to help! Ordered mini sandwiches, fruit & veggie trays, cheese trays, and assorted mini dessert cakes that were amazing! I've also purchased the big box of fried chicken for family gatherings! Highly recommend! Reasonably priced per serving!

Amy Dyer: I took my Mom there tonight and she ran into a problem using her Humana card. The staff was so patient and helpful, especially Sierra. The store was extremely busy and still they did their best to resolve the payment issue and was very kind to her.

Jennifer Howard: Good selection. Lines are usually unbearable though. Would shop here more if not for the check out process that takes ages

Lisa Geibig: I didn't even want to give them a star , I go there all the time and recently they say they need a receipt to return my stuff ,customer service is horrible there rude and the store is dirty 😒, I only go there If I'm picking something quick up other wise I don't shop here..

Keith Leeman: Wait time Is extremely bad and It's not even a holiday. No way should there be 5 full aisles of people standing from the front of the store, all the way to the back waiting to check out.

kyle brown: Lines all the way from the front to the back of the store

Sam: The only reason why I'm allowing 2 stars is because I prefer Kroger over Meijer or Walmart for my food. I'm from Oakland county and moved out to Ingham and I noticed a huge change in quality and attitude of employees. It seems that this location looks for any reason to close early and find an easy way out of doing their job. It's unfortunate because this location has so much potential but not the right people running it. I know I'll be fine either way but good luck, your as ghetto as the people who steal from you.

scott. walkup: Kroger's in Holt has the rudest employee I have ever encountered working at the Gas Station. This employee's name is Taylor. Taylor has worked here for months but claims she does not know how to operate the Lottery machine properly so she refuses to sell a ticket with double play . The last she waited on me she over charged me. When I pointed this out and asked for a refund she got mad. She was so rude about her mistake it was ridiculous. I will no longer use the gas station as long as they allow this rude individual to abuse customers.

Jim Lott: Close by and good prices.

William Minidis: Have been a loyal customer for years, no more. No staffing, no lanes open, over 20 people waiting for self checkout. Not going back

Cirea Strode: I’m not sure what has happened to this location but it has definitely changed. This used to be my favorite store. However for the last times I’ve came the lines have been ridiculous. Only one side of the self check out was opened. Only 3 actual registers open. Lines blending into each other and down the aisles. It’s always like a mad house at the front due to the lines. I believe they maybe short staffed which I understand, however if you know that it’s need to be better instruction or maybe some type of signs for which way the lines should go. People were frustrated and jumping the lines because no one understood where it ended. I was worried customers were going to have an altercation. Definitely need to do better.

Platte puss: I have been a shopper here for over a decade. The struggle of shopping on the weekend is real. Especially on Sunday. I am currently standing in line for the U-scan and it always takes longer to check out than to shop.

Schinita Greenwood: It’s a shame customer service desk is closed on a weekend to assist customer.

Kia Stevenson: When I tried to scan out, it kept saying that I need help with it. It was card only, and I only had cash on me, so I had to leave everything behind to go to a different store.

THOMAS V: Nightmare to check out if you have a big order only one cashier open will take you 30 minutes just to get out of the store twice as long then shopping

J and B: Absolutely horrible! The cashiers and customer service are the worst here! Spent over $250 on groceries and my tea dropped out of my hand and went everywhere all 24 bottles while in line! No one helped me I had to grab it all over the lane on the floor and they just watched, even had to ask for a bag! It was so embarrassing and the cashier was mad I had not cashed out yet, well buddy I was cleaning up my bottles of tea while you watched me! Stay far away! This has been my 4th really bad experience here! This was my last straw with this place!

Stephanie Marie: Always able to find what I'm looking for and usually have a quick check out process. Typically we use the self check out. I prefer Kroger over the other stores in the area for groceries.

Keith Evans: The staff that this Kroger's works very hard and they are very pleasant.

X. RAO: Good news, starting May 28th kroger will not send paper advertisement paper.Nice selection of fruit, vegetable, sea food, meat, diary and others. Decent size with good selection. Parking is easy. Check out usually is fast. Bottle return area can be a little smelly. Gas station is quite new, but I feel the price is in the high range in the area.

Rachel Beach: Everything was in stock. Clean store. Good prices. Loved the ability to scan digital coupons in store for additional $$ off on some items, which was great.

Ron Curtis: For a few years now I have been wanting to take my future wife to the Cherry Bowl Drive In Movie Theater...While I was working at Okemos Kroger, I seen Cherry Earrings!!!I got fired there!! I also found a car on the parking lot of Okemos Kroger that had s Seattle Kraken license plate!!God is real!!! o/ !!!

Tom Kirkconnell: Always friendly, professional staff. Usually have most of items needed

Ed Boske: They always seem to have a good selection all the products which I use. Their produce department has always had a good variety and always very fresh. They normally have a lot of specials on many of their products.

Mary Rider: I have been going to Okemos Kroger for over 20 years and lately I have notice the price for vegetables being marked incorrectly; today the broccoli sign said $2.99 but then I am charged $3.29. I only seem to catch this when I am buying a few items. It was my understanding that this would fall under the scanning law and I would be reimbursed accordingly but Kroger said that is not the case. They didn’t write it down the item’s price that needed to be changed in the system. While $.30 may not be very much money but if it is the case on 10 or more items in the produce section, think about how much money they are scamming out of the customers.So disappointed in Kroger! I have never had this issues at other stores with produce, not even the Kroger in East Lansing off of Lake Lansing.

Teres Cunningham: Lines went FAST, if one was too long they opened another register quickly! Shelves not empty and plenty of sales at this store!

Christina Helms: Only one lane open that wasn’t self scan. 7 ( full ) carts deep and manager says she can’t move anyone off of self checkout- including herself . Literally told me to post on social media and to corporate . Insane !

Joycie FS: The Kroger in Okemos Michigan is a fun place to shop. Employees are nice. The meat department employees are very friendly and helpful. The self-checkout lines seem to work better than the former ones....JFS October 2022

Patrick Finkbeiner: You can find the same items somewhere else for cheaper than at this Kroger, plus you probably won't have to squeeze through the claustrophobic aisles to do so. It wasn't worth giving this place a shot this morning on a whim. I put the few items I had back and purchased them down the road for dollars cheaper. The store was fairly clean, so that's why I gave the second star.

Jeriann Milemon: When I got here the service desk was closed they opened before I left i got my money order. The service desk at the Kroger in Holt was closed to

James Wertz: Finally got the thrashed apple. And look at these glue sticks.

Ed L2: I shopped for a couple items in the Ad that had lower prices than a competitor, and bought a couple more regular priced items to try. Store was well stocked. Two cashiered lanes open at 11:30 am on Friday, but Self-checkout lanes closed. Only took 5 to 8 minutes max to checkout.

Joe Burman: My "go to" grocery store!

Chris Bird: When the bottle returns are down you should put a sign by the front doors instead of just at the bottle return area just an idea

Garrett “Saint” Bryan: Fairly ok Kroger, the stocks are usually full, the store is clean, staff are decent, we get a nice discount when we go due to family the quality of the items are nice to so it’s not terrible, definitely worse around. Give them a try