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1. AutoZone Auto Parts - Lansing
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· 410 reviews
3821 S Martin Luther King Jr Blvd, Lansing, MI 48910
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Nichole Doyle: The manager whose name was Craig had terrible customer service he was rude sold me the wrong part even though I told him I didn’t believe that was the correct part I’ve always shopped at your store but this particular location the manager wanted to argue back-and-forth. I just let them know I bring the part back. even when I brought it back, he did not apologize for his rudeness you guys lost my business and Word of mouth spread quickly
Seretta Lockridge: Came to this location and left satisfied! ROBERT is the man over here!! He's very helpful and has the patience to explain what you may need and he has a great personality. Thank you to whoever hired him because a lot of places do not work with people, they just send you a long the way
SK TREE: Getting a real professional crew together.
Jack Bullard: Wanted to get the scanner hooked up. Told that he would be there in a minute.. proceeded to help 3 other customers that were there after me.i just left went to advanced auto across the street.
Tyson Eimers: My daughter's car needed a battery. She called Auto Zone on MLK and verified they had the battery. Lukas had the battery and was able to swap it out for her in no time. Not only that....but it was on Easter! Top notch service Lukas! You earned a return customer.
Johnny Xtreme: Helpful
leonard barlow: Lukas was awesome
Gregory Root: These guys are always good to me. A Lil on the pricey side. 18 dollars for a can of spray paint 25 dollars for a cat cleaner but I always feel smarter the guys seem to know what their talking about always
Atif Khan: Lukas went Above and Beyond in helping me get a new battery and even helped with the installation :)
Amy Walker: Shout out to Lucas for quick service in changing out my turn signal bulb! I appreciate it!!
Kristina Jones: Jason the manager was great! Truly understanding and patience with me when it came to my car battery. I felted welcome and important in this store location. Will definitely ask for Jason!
Lukas Lager: Rob is a great manager he has helped me countless times and I appreciate his help!!
Alyssa Slocombe: I walked in and was greeted by Lucas,who proceeded to help me find the items I wanted. He was helpful, he followed me to my car and tested my battery and quickly discovered it needed to be replaced. He offered to install the new one for free this just made my day better. He was very knowledgeable about cars. I highly recommend the Auto Zone on MLK for not only the wide variety of items they offer but also because of the friendly staff.
Ray Rodriguez: Jason was very helpful went above & beyond to help me has great customer service I would recommend anyone to visit MLK location ask for Jason will not be dispointed be a happy customer
Ted Walker: Came in looking for help with multiple vehicles. Not only did I get A-1 customer service but Jason M. helped retain me as a fleeting customer. I wasn’t gonna come to AutoZone anymore after some bad service in the past but after getting knowledgeable help and information I’ll definitely be back.
Mary Angel: Jason helped me out when nobody else cared enough to understand my problem. He has a lot of patience dealing with everything and everyone and I'm so glad was there when I needed him. We need more people like him in this community!
Isaiah Walker: I had great customer service. And I will definitely be returning!
Bobbboie Johnson: I would like to say that they have very wonderful workers and are really helpful people Jason was very helpful. Thank you Jason!
Stephanie Craft: Jason is fabulous!! Best customer service ever!
Bob Boll: Jason helped me above and beyond great guy great employee!
2. NAPA Auto Parts - The Parts Place - East - Lansing charter township
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· 77 reviews
2702 E Kalamazoo St, Lansing, MI 48912, United States
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barb nieratko: Very helpful service and they had exactly what I needed. Easy in and out.
Richard LaForge: Best battery maintainer for the price. Even better customer service in store asking about it!
David Pillsbury: Better then the McParts stores. And they always have what you need
Chad Cunningham: The staff are very helpful, the prices are good and they have a large variety of parts available.
Yvonne Keith: I have been to alot of the auto part stores in town and FINALLY was able to get help getting a the nut I needed!! Jordan and Matt were SO helpful and did so much more than anyone else had to try to get my part.
John Fitzsimmons: Helpful. Fair prices.
John Husarick: They know there cars
Tina “Tee” Lagana: Friendly service, they have every car part u could be in need of & if it's out of stock they will order it for u
John Nevin: NAPA team was super helpful and responsive to my problem. Would definitely stop there again.
chrozy Rozyla: This is a older store, everything could be updated BUT most importantly the clerks there are very efficient and knowledgeable. I ordered a random 3 button lock opener with a red button to blow the horn for a 2006 E350 cargo van. Figured it was discontinued or would take a long time to order. I called Monday 6/8 @ 4pm...they had it before opening on 6/9. So it was VERY good service, and the staff very nice!Anyway, I don't care how old the store is if I get prompt, friendly service and accuracy on my parts!
Matt Roberts: Great help....lots of parts
William Blundell: Helpful and insightful staff that's willing to help you with the parts you need and answer questions you may have. The price on parts fits with the quality of the parts you get seamlessly.
CALLDUTY 787778: bad service 3 people in the store for nothing better I went to another store
Todd Swales: Not very extensive hours (closed on Sundays and early on Saturdays), but help is friendly and fairly knowledgeable.
shengjun zhuang: good
Randy Pierman: I deliver parts to them.
David Martinez: Great customer service
Amber Murphy: Great and helpful people..
Verdict Jr: Horrible service. Had a discount code for my rewards and employees told me to call the Company bc they can apply coupons to orders
fucyou doe: They always treat you right at Napa
M. Tagarelli: Been coming here for 30+ years. Napa parts & experience are the best in my opinion.
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Auto parts store
3. O'Reilly Auto Parts - Lansing
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· 189 reviews
5128 S Cedar St, Lansing, MI 48911
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Todd Donaldson: They don't honor there warranties. They have poor management.
Robert: Great service
Xyrish Ancero: The store chooses and picks who can use the diagnostic tool. One day you can next day you can't
Tahir Haddad: Great Auto parts 👌
Accolyte: Really nice and knowledgeable.
JAYME T: I absolutely love everyone in the commercial department! They're fast and get you the right part the first attempt. Sean, Tim,and violet are amazing 👏💜
Lark Austin: I owe my life to Alexzandria, the parts specialist at this location. Back in the 1960's, Alex pulled my family and animals from a burning vehicle after colliding with a truck carrying artificial eyeballs.
Maria Rosas: Nice employees and helpful
Lucielly Garcia: Super friendly
Mohammed Alimari: So so
GM retiree: Nice, helpful people
D. H-S: Staff sucks ! Very unfriendly only cares about smoke breaks
Sean Toaz: Best place in town to get your parts customer service is always amazing ask for Tim Steven or Shane you will get excellent service
Dave A: Always helpful employees willing to assist. The store was clean and we'll lighted. They had just what I needed.
Kimberly Hudson (Kimm H.): I got everything I needed here, however I didn't get everything I paid for! It was my own fault! I didn't look at my receipt (though i saw what was given). When I returned some items it was discovered I was charged double for an item in which I only receive one of😒
Lauren Taylor: The employees were so nice and communicated everything with us that they could! Thanks!
Sam Vincent: If you get the right person there .
Amanda Pringle: Assistant Manager Steven was amazing! He went above and beyond to provide excellent customer service. He really helped me narrow down exactly what I needed. He deserves a raise. I felt at ease knowing I was in good hands. Highly recommend!
Donald Lingenfelter: These guys are great. Knowledgeable and fast.
Jean Neil: Always have what I need
branden/kelly dutton/feskorn: Very helpful and kind staff!
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Auto parts store
4. O'Reilly Auto Parts - Lansing charter township
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· 159 reviews
2900 N East St, Lansing, MI 48906, United States
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Larry Ray Spencer II: Great helpful staff, as always! Been shopping with this company for years!
Jose “Bito” Oyola: Kinda slow customer service...other then that store has wat u need auto wise
Debra Kipper: Nice people
Timothy Beno: Was broke down on the side of the road I called two auto parts stores They said we can’t help you call here They told me they don’t deliver parts to the side of the road they said wait a minute We have a mobile mechanic they gave me his phone number It was there in 10 minutes can I fix it because the bolt was missing Temporary fixed it I followed him to O’Reillys can you fix it for me in the parking lot it would’ve cost me see my reminders fixing myself this was a pay him I will definitely do business with this place again and definitely don’t be hesitant to call them if you’re on the side of the road because they will help Not many places anymore go go above and beyond their duty anymore to help somebody O’Reillys has I will go out my way rob buy parts from them for now on O’Reillys keep up the great work the customer service don’t never lose that cause you can’t get that anymore because everybody’s so self-centered Thank you again
Matt Hammond: Easy in and out. Friendly service. Found what I needed and offered me choices.
Richard Vissers: Always helpful, have the right parts and friendly.
Nicole Rosen: Took my boyfriend there to pick up a car part. They made a mistake and gave him the wrong part which caused further damage. They replaced the part and the parts that were damaged the next day. Very impressed with their customer service.
Henry Spyker: Love this place very helpful staff
Art: I've been shopping O'Reilly's for over ten years now and they always come through when I need them. There are times that you may have to order a part for pickup at a later time, but you are going to get that at any parts store sooner or later.Friendly and helpful staff here too.
Gordon “Gordo” F: They helped me find my paint code for my moms car. It wasn’t in stock but they were helpful in finding the closest location that had it.
Tom Young: Nice people very helpful
Steve Rogers: Good service and quality parts
Daniel McPherson: I want to say thank you Kindly and give Tonia 5 stars for her help & being courteous…
Paul Curtis: Helpful people working there.
Mar: Had exactly what I needed. And very helpful staff.
Keith's Lamb: Very helpful staff after calling over the phone for the part to find out everything was pulled and waiting when I arrived. Good job ladies.
ric Wells: Very good service! And return was no hassle
john stefanick: Good staff
Naomi Snyder: Very knowledgeable sales manager, knew what to look for even thought my truck was telling me a TPS was out, wasn't a TPS but fuel pressure was low.
Colin Moriarty: Had the part I needed when ALL other stores did not.
dustin sulcer: Employees at this store are the best, they always get me exactly what I need the first time.
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5. AutoZone Auto Parts - Lansing charter township
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· 350 reviews
3237 N East St, Lansing, MI 48906, United States
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Sarah Tanner: This store is the best. The whole staff is great truly but Shaun the manager makes a big difference every time we visit.
Detroit A-Town: Shaun is extremely knowledgeable! I was expecting this issue to take up a ton of time but he made it very easy and got me fixed up in no time. HUGE shout out to this AutoZone, will definitely be recommending to all my friends!
Prosper Senyo: Very professional and helpful staff.
Melissa Lyon: A big shout out to the crew at Auto Zone! N. East St. I have hadgreat service each time I’ve been in here over the years. Manager Shaun was very helpful today. He went above and beyond to help me, gave me good advice, and a good mechanic referral. I, so appreciated his time today! Kevin was very helpful too! Thanks guys
Evan Husted: Awesome service, decent prices.
JaJuan Keas: Sean/Shawn was PHENOMENAL what I thought would be complicated he made easy definitely took customer service to the next level in an era where it seems like the customer is secondary he upheld hope that EXCEPTIONAL customer service is still out there Ill never visit another location all thanks to him
andrea herrst: Staff are super friendly and helpful. I've been here a few times and each time they have gone out of their way to help and teach!
Aurelia Cisneros: John was terrific! Changed out my battery and replaced it with a new one. God bless him and this awesome staff!
Michael Brown: Very professional and willing to help out and put our battery in the truck. Thank you John
MOBY D: Trusting good service good job
Hector Muriel: Locally close and always helps customers as they walk through the door.
Tony Colbert: They always have whatever car parts that I need in stock.
Ray Reyna: Very Great service , Shaun helped out and got us everything we needed !
Heather Bancroft: Great customer service!! Thank you!
Russ Bennett: Very helpful employees. Thanks for all of your help!
Rachel Beach: Helpful, knowledgeable staff.
Heather Brown: Was treated horrible at another autozone and the store manager at this location helped me and all the employees were very nice and willing to resolve my issue. Thanks guys!!!
wyatt richard: Ended up in their parking lot after getting a flat tire on my way to work. Sean is a life saver. He helped me out with the tools I needed and made my bad day a little better. Highly recommend
Peyton: Shelby and Jake were so helpful and positive!! They are the best!!!!
Ahmed Sufyan: Aaron is absolutely terrific! Very knowledgeable. If I was autozone I would make sure he doesn't go anywhere and I definitely think a raide is due.
Amina W: Aaron always goes above and beyond.
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Truck accessories store
6. Vehicle Accessories, Inc. - Lansing
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· 143 reviews
1029 E Miller Rd, Lansing, MI 48911, United States
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Daniel Kibbey: Well it toke two trips to get my tonneau cover instulled. But the finally got it right.
Mike Desrochers: Great place great people.
Trulane Rhymes-Pea: Best auto accessory store in town. Great customer service and prices. I've been using them for several years now purchasing automatic starters to the heavy duty seat covers, you can't go wrong here! Shaggy and his crew are awesome 👌🏾 👏🏾 👍🏾... I'll be in real soon for another automatic starter for my mom's truck, looking forward to see you guys.
Tim Crawford: Very knowledgeable about parts and great selection.
Tara Kuhn: Dar took excellent care of us. We are very impressed.
James G: They had what I was looking for and installed it quickly. They have a lot of great products to customize your pick up truck.
Brian Kiger: Amazing service!! They delivered exactly what they said they would
Tim Poxson: Staff is very helpful and knowledgeable
Donna McKnight: Great customer service. Ordered parts and they helped carry them out. Would buy from again
Margaret Ramirez: The two gentlemen were awesome and I was out if there in a short amount of time. Lots parts for toys.
KAL RYDER: Got the works
nolan marsh: Awesome place great staff very knowledgeable great prices and products highly recommend 😎
B J: Guy never called me back, must have to much money or something
Michael B: Awesome place. They had the tonneau cover I wanted. Dom took good care of my truck and had the install done right away. Huge inventory of accessories in stock. Even though it was an hour drive, with that kind of service, I will be back soon. Thanks Dom and Team
SMASH TRAINS: ONE WORD: SHAGGY! (guy with long red hair) He is hands down the best person to deal with in ALL OF MICHIGAN. Straight shooter, no nonsense, and stands by what he says. I'll never go to anyone else.
Aaron Weller: I brought my truck in to have a lift installed. Upon drop off of my vehicle, I asked that they install the front struts on the 3rd clip for a little extra lift.Fast forward 2 weeks and the truck / suspension have settled and I notice the front has a noticeable rake. I checked the struts and they were left on the first clip. I brought the truck back to Vehicle Accessories and explained my case. I was told that the instructions say to leave it on the first clip and that it would speed up ware on the ball joints. I understood the risks, hence my asking for them to be installed in that manner.They told me they would make the change but that I'd have to pay for it but they'd not charge me for the alignment. It seems to me as a person who also works in customer service that one of two things happen.1 Do as I asked or 2 let me know you can't or won't do as I asked with some explanation .
Jason Bell: Very fast service and great price! Felt comfortable leaving my truck in their hands for my leveling kit.
David Metts: The service was professional and fast. Got what I needed ordered and scheduled right away. The sales person was super nice and helpful.
Byron Aldrink: Jada, Alex and Shawn did a great job. They installed the tonneau cover in minutes. Great selection here.
Joni: they have just about every truck accessories availible. esp most of the common offroad acc. they also install just about any acc even if it is just labor on customer bring in used/new parts.
Carman F: Horrible customer service no one calls you back, After 2 weeks and being told the part was ordered it never was, promised it would be ordered and available within a few days part is WRONG part. Ordered another one and took days just to find out it is the wrong part again!!! They have no idea what they are doing and want to blame it on staff turn over!!! BS someone there needs to take some responsibility! They lost our service and everyone else we know...
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Auto parts store
7. O'Reilly Auto Parts - Waverly
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· 134 reviews
4337 W Saginaw Hwy, Lansing, MI 48917
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Diva baldwin: That white fat guy wear glasses IS RUDE, Gives me RACISM ENERGY! Be careful who you hired & be careful how you treat customer’s you never know when you going to see them again 💯
Toby Hartwick: Great friendly staff always has what I need. Great work guys and girl. Lol.
Jason W.: Stopped in because my mother needed assistance replacing her rear wiper on her Chevy Traverse after other unsuccessful attempts. The employee Rebecca went out and replaced it for my mother and was happy to help. We appreciate her willingness to help and take care of issues.
Patrick Lytle: I love their free check engine check. They were quick, efficient and took a big weight off my shoulders.
Tim Briggs: I bought 2 sets of wiper blades for my vehicles. i used their little blade computer. neither would work for the vehicles i bought them for. then Rebecca told me if she wasnt on restrictions she would show me they fit and threw them on the counter. i have never been treated so rude. She acted like she knew more about my truck than i did. Never going back. will take my business somewhere else
Brandon Simpson: Big thanks to Paul and his crew for an amazing job. They helped me get the part i needed. Thanks guys
Joe Duffied: Great customer service very helpful
James Wertz: Walked in asking for gas cap. Lady heard Cap and thought I needed wither oil cap or radiator or window washer cap. They had 10 different gas caps for my vehicle. More than AutoZone.
Tim Healey: Much appreciated help behind the counter.
Trinity Test: Good parts selection, helpful staff.
Paul Korp: Very knowledgeable people and great customer servive
Dakota Morris: ONLY parts store we use for our company. The manager Rob is a huge asset to this place. Without him I’d go somewhere else entirely. Fast service and always willing to help load large orders.
Jeff Herzog: Great place. Friendly people. Got what I needed. At least, everything I remembered.
Kristi Olson: Terrible customer service. Was laughed at. So tired of men acting like women don’t know anything about cars.
Ed Bruce: Staff were friendly and helpful.
Michael Vader Misner: My one and only auto parts store.
James A: I had a fantastic experience here. They were very helpful even when the delivery truck didn’t make it easy for them to do so
B Byars: The staff was friendly buuuuutttt, went there twice to different stores for different stuff and they were out of inventory each time. Might want to call ahead before you go as apparently they don't have a lot of stock on hand.
Chris Watkins: Fast service and fair prices
Roy Osterhout: Place to go for auto parts. great staff
Wanda Morse: Great place.
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Auto parts store
8. AutoZone Auto Parts - Okemos
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· 272 reviews
2649 E Grand River Ave, East Lansing, MI 48823
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Noah Bachmann: Checked my battery for free, quick simple, gave me advice on how to get a different problem fixed. Great service!
David Hranac (Marcus yallow): I would not recommend this AutoZone. They have horrible customer service. I wish they would be able to pick up the phone and call AutoZone customer service for you.
Patrick Jennings: Every time I come here the workers are always quick and helpful. I will continue to come back for sure.
Dakota Button: As soon as my partner and I walked in the door we were greeted by the store manager Amber. She was friendly, efficient, upbeat, and quick to help us. She even went out of her way to give us information on how to merge our rewards accounts. If I lived in this area I would always come back for her service alone!Thanks for making the unpleasant task of buying brake pads a little more enjoyable Amber!
Christian Wheeler: Great service! A nice lady changed my lights for me.
bob dutkiewicz: They had the parts I needed you can take batteries in there and get money for them you can take your old oil in there and they recycle it.
Randy Hartman: Good service, gal that waited on us was very knowledgeable, helpful and very pleasant. Clean store.
n Dan05: Great place. They have most of the stuff i need for my stupid broken car.
yashesh dhebar: This was the first DIY project on my car and I was fixing by brake assembly (callipers, rotors and pads). There is always a mental block which a first-time DIYers goes through. I feel myself fortunate to get connected with AutoZone. The staff there was very helpful and I would like make a special mention of one of the staff member "Caroline". She guided me through the repair process and provided some great insights. What stood out in her case after purchasing a part and taking some repair-tips, when I went back to my car in the parking lot of Autozone, she came rushing, leaving her counter in the shop just to inform me of oneof the things which she missed to tell me about the repair job I was undertaking. Me and my friend were impressed by her dedication and sincerity. This long review is just a reflection of the dedication shown by Caroline at Autozone. Thanks once again. The service of the staff at Autozone just made me their new loyal customer!
Brandon Piercefield: Great friendly staff had my part and were friendly in n out quick
Ron Hicks: Caroline at this store is a gem! If you need DIY service, DIY help or anything related, visit this Autozone! Caroline has the tools and the talent to help you get the job done right!Ron
Máxima Zorreguieta Cerruti: If you need a battery go here. I had never had a dead battery before. I called and David told me how it works. Caroline changed my battery. Quick and easy in and out, awesome service.
David Hoppe: This place lies to you and does not have a professional attitude employees. Would go to other auto parts store and steer away from here
BigSteph: This is were the parts R
Thomas Harmon: They were very helpful for my
Sarah Beamer: I was there a few days ago, Ciara, was a lot of help!
Kaylee Hill: Thank you Sierra for helping me with my windshield wipers!! She was so kind throughout my entire time visiting the store!
Janice & Tom: Always helpful and have received very good advise when engine light comes on.
Cameron S: Dillon and the managemnt here is very helpful, Respectful and customer service oriented. I would highly recommend this location.
Jerrod: If they don't have parts to my 95 Firebird they overnight from another store at no cost. Always been happy with this location
Nathan Miller: I needed a part on Christmas eve and this was the last place open. I hit it with just enough time to spare, and even though we were so close to holiday shut down the staff inside were courteous and helpful. Nobody was in a rush to get out or anything. Major props to Michael and the rest of the team for helping me find what I needed, thanks!
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Auto parts store
9. AutoZone Auto Parts - Lansing
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· 526 reviews
4725 S Cedar St, Lansing, MI 48910
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D.B. Cooper: Got what I needed!
Tookie Johns: Everything was pretty much where the labels say the product was at. Staff was helpful like always. No complaints here. Keep it up auto zone! 💯
Todd Donaldson: Right parts right place, best prices on town.
C K: Very friendly tried to do everything that they could and even tried things that they couldn't do just because we were unhappy but by the time we left they take care of us and no complaints at all anymore!!
dana walsh: We came in after leaving the Martin Luther king store which was very rude and mean to me cuz I didn't know what I needed. A mixed (or Hispanic) boy helped us and was so sweet and helpful even though I didn't know what I needed. Even changed my headlights for me. Would not go back to the MLK location would recommend going to the cedar location instead.
scott “Wood” wood: Great store and great service
Michael Spencer: Young man read the code for the friend's car we drove in with, and was real knowledgeable and helpful.
Carey: Was VERY IMPRESSED WITH HOW THE GENTLEMAN PUT MY WINDSHIELD WIPER ON.I'M NOW A LOYAL CUSTOMER AND I MUST ADDRESS THE BEST CUSTOMER SERVICE HANDS DOWN 👇
Superstar Galactica: Very friendly and took all my used oil for recycling. Thank you!
Ashlyn Munoz: The cashier was super friendly and helpful, but the manager not so much. We needed a new car battery and the cashier came out to our car to pick up the old one and was very helpful. It's also located right off Cedar St. which is a main St and it's right off the freeway. I would go back to this store again, Thanks!
Daniel Peeler: Had the battery I needed and didn't try to up sell me
Stanley Grant: I love this location! They always have the parts I need and are very friendly and helpful!
Kalli Hays: everyone is very helpful and kind
Sao Saounga: They were so helpful. I came in they assisted me was quick fast simple easy
Chelsea Elkins: Whenever I come in someone is always available to help when needed, as well as the workers are super nice.
John Lucas: Usually has or can order anything I need.
Jimmy Thompson: Get in the zone
Shelly Kowalski: The guys at Autozone were very friendly and helpful. Scanned my vehicle so I knew why the check engine light was on.
Patrick Burnett: Very knowledgeable and friendly staff. They identified some discounts that saved me money. That made me smile 😁
Rebecca Smith: The nice young man changed our light bulb.
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Auto parts store
10. AutoZone Auto Parts - Lansing charter township
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· 360 reviews
610 N Cedar St, Lansing, MI 48912
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11. NAPA Auto Parts - The Parts Place - West - Lansing
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· 70 reviews
3503 W St Joseph St, Lansing, MI 48917, United States
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12. AutoZone Auto Parts - Waverly
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· 359 reviews
4301 W Saginaw Hwy, Lansing, MI 48917
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Auto parts store
13. Advance Auto Parts - Lansing charter township
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· 196 reviews
1904 N Larch St, Lansing, MI 48906, United States
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Auto parts store
14. Advance Auto Parts - Lansing
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· 204 reviews
7004 S Cedar St, Lansing, MI 48911
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Auto parts store
15. Advance Auto Parts - Lansing
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· 219 reviews
4220 S Martin Luther King Jr Blvd, Lansing, MI 48910
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Auto parts store
16. Advance Auto Parts - Waverly
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· 146 reviews
4037 W Saginaw Hwy, Lansing, MI 48917
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Auto parts store
17. Advance Auto Parts - Okemos
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· 184 reviews
2786 E Grand River Ave, East Lansing, MI 48823
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