Best MG Dealer Lansing Near Me

STEVE RELYEA: Phil Wright always does a great job getting the service we need done.

Kevin Lippert: Excellent service by my service advisor. Saved me a bunch of money also.

Zigmond D Clark: Everyone was great to me and tried to help me with my problems but it was the warranty coverage that I was not happy with , but Champion Chrysler Jeep Dodge Ram was understanding I was going through,and still make it pleasant for me.

Mal Hulbanni: Phil was great! Good service and great communication

Wayne: Tina was very helpful and kept me informed throughout the process!

Tammy Melser: Tina was very pleasant to deal with!!

James Bradshaw: Phil was very helpful, quick to get other issues I had solved.

Gary Brown Sr.: I had to bring my RAM 1500 into Champion Chrysler Jeep Dodge for a recall service and their Service Department did the Recall and washed my truck and I was on my way all within a hour of arriving. Great Service and a Great Dealership!

Jason Droste: Great Place to get your Jeep serviced at! Service Writer Phillip always keeps me informed and always gets my vehicle back to me in a timely fashion.

David Piper: So I have a leak in my 2013 jeep the hard top needed new seals and I asked how much it would be to fix it and they said it would be $485 to fix it I said no that's fine that's too expensive. So I did some research and found out that the seals to replace were $15bucks online and that I could do it my self really easily. My advice do some research before you take your vehicle there because they are price gouging their customers so badly for everything do not trust them on their prices.

Mikey NTH: All work was done to my satisfaction and the service advisor, Mr. Wright, explained everything fully.

Adam Krasnoselsky: I scheduled maintenance with Sorin for my Durango after a long period of being stored due to work. Sorin ensured that I was informed of the services that my vehicle required in a timely manner and provided excellent customer service throughout the entire process! I greatly appreciate the effort that Sorin and the entire maintenance/service group offered and highly recommend Champion Chrysler for all required maintenance needs of your Chrysler vehicles.

Jenelle Austin: The Service Center wanted to charge me $914 and never got the part in or called to update me, despite my multiple check-ins, lasting months. I fixed it myself for free in two minutes with a little googling.

Rhonda Price: We have the extended warranty on our Jeep Grand Cherokee & the radio system had de-laminated causing the channels to change randomly, calls were placed randomly. The temperature on the heater would do whatever it felt like doing. We took it in & Tina helped us. That was on a Monday, by Friday the part was in & I had an appointment the following Monday. Very happy.

Robert Franks: Great service as always. Phil Wright always treats us great!

ANDY JOSEPH: great customer service

Jennifer Medina: We came in looking for a vehicle for our teen driver. Loren made sure we had a safe, reliable vehicle to start him off at an affordable price. We had a smooth transition from start to finish and was assisted every step of the way. Everyone was extremely friendly. Thank you for a great first vehicle buying experience for our teen.

Eric Vanden Bosch: If you would like to save your self from bad service and frustration in your life. I would recommend avoiding even in an emergency. Unfortunately this is not a isolated case but has happened to other customers in conversation after discussing car repairs.

Kara Brewer: Thank you for the bottom of our hearts! We encountered an issue with our gas cap in our 2020 Chrysler Pacifica while headed from Grand Rapids to Detroit to catch a flight. The cap was jammed closed and we were unable to get gas to make our flight. After calling several service centers in the area that were unwilling to help, we called Champion. Sorin and his team got our car right in and were able to troubleshoot the problem and with the right tools were able to open the cover. It today’s world, it is rare to find such kind friendly service. Thank you for saving our trip! 🚐 ✈️🌵

mark koch: Keep in mind that my 2015 Ram has 410,000 miles. Sorin in the service department really looks out for the consumer. He has worked with me for 3 years now and I feel that he is very knowledgeable and helps to the best of his ability. Great communication and works to get the issues resolved. Has a great re-poor and knows how to get your warranty work taken care of. I would recommend Sorin to get any of your work done in a timely and professional fashion.

Albert Paulin: If I could give them negative stars I would. Sales dept was good when I purchased my car but finance and service dept is absolutely horrible. Tyler in finance rushed me through so fast and didn’t explain any of the warranties to me. The finance manager told me with the warranty I wouldnt have anything to worry if I had an issue. Well my ac went out. I could not get service to call me back until I threatened to write a bad review. Being he didn’t call me back I had to take the vehicle elsewhere. Come to find out the warranty did not cover my ac. When Matt the service manager finally called me back, was telling me they just changed the transfer case. Which I know has nothing to do with my ac but I never had it in there and had my tc replaced. Matt is incompetent , has horrible communication skills and should not be in a position of management. I would stay clear of these clowns,The dealership is an absolute joke. Like I did said before. The sales experience was great but if you have an issue, good luck getting it fixed.I definitely do not recommend this dealership for anything and I will never buy a vehicle or use their service dept again.

Rob: Zane in service held my vehicle for three weeks without even completing the Diagnoses. My scheduled appointment came and went without any feedback. He ghosted my calls even though I knew he was available. One of the worst experiences ever. Had my vehicle towed to another dealership for service. Can you rate less than zero stars?

Hector Jimenez: There are not too many hidden costs. Price was as advertised.

Mperri077: Custom service to get a vehicle from another lot was very helpful. I didn’t have the time to go to that farther away LaFontaiin.

Rana Yaquob: Friendly and helpful.

Keith Thomas: Excellent service on my truck. Amazing communication with service staff.

Dallas Knoy: There employees or employees friends stole my tools out of my truck. Said it was my problem because they were in the back of the truck.

Edwin Pino: Great service and did not wait long

Karl Borgquist: Great service and staff!

James Stevens: Great place to get service done and to buy a vehicle.

Richard Zietz: Zach was amazing and helped me tremendously on purchasing my new Ram 2500. He went above and beyond in making sure that I received everything LaFontaine could offer without being pushy.

Stolas Medrano: Helping me understand what was needed and what everything was o. The documents.

ocha woods: Everything

Audriana J: Drop car off on 3/23 for recall work for the service 4-wheel drive light. Was called to pick it up on 3/24. Upon picking it up every light on dash was on in addition to the odometer flashing and keys not left it in. Floor manager available at that time instructed me to not drive it as he did not feel it was safe and service center was closed. When fixing the recall the transmission control module was fried and part took 6 weeks to come in. During this time a rental was provided. Once the part came in we were instructed to pick it up as it was “fixed”. Did not make it 4 miles before the same light the car was taken in for turned on. This is when they informed us this light was a different problem and not what they original ran diagnostics on, though it was what it was brought in for. Had to wait an additional week for that part to be brought in after speaking with the general manager. This experience cost me lots of time and frustration and could have been handled much better. I repeatedly asked to speak with the manager and each time he would have a tech call me back, when in shop manager never acknowledged our frustrations, spoke very condescending, and discredited our frustrations. The car was in the shop for 43 days, no communication unless started by us, and no progress until the general manager was involved.Would not recommend.

Leslie Lane: Great service and I didn’t have a long wait.

Marlishia Scott: All good 👍

Zach Harrison: Car buying made easy!! Great service, no pressure to buy.

Nyasha Chitiyo: Excellent receptionExcellent explanation on the new vehicle on everythingExcellent information on warranty and how to use car. I have no complaints

Taylor Wresinski: Love my new car and had a great experience!

Matthew Tingley: The only issue I had is when I had a oil change they never reset my computer so I had to do it, not really a big issue but when you pay for service you like it done properly. Other than that great service.

Ross Ford: From beginning to finish a very satisfying experience! Our Salesperson, Ben Croze, helped us get not one but two hybrid vehicles that met our needs.The finance manager presented us options for financing and after care. The Sales manager, Mike Carr even called the next morning, to thank us and make sure we were satisfied. Great overall experience

DALE ROWE: Didn’t want to budge on price of used car

Louie Land: They suggested that I needed to replace the transmission in my vehicle without even knowing what was wrong. If that isn't the problem I wonder what was going to be next on the repair list.

Pam Blair: Great place to buy a vehicle. They listen to you and put you first. They make buying enjoyable.

Madison Buckner: Korey and Jared were so helpful and communicated the whole time. Everyone there is very nice and will definitely be going back. Thank you!

Monika Petz: This dealership provided great service when I had an issue with my car!

Alexandra Harkins: GL Ford has gone down hill. Poor service

Daniel Clark: Costumer service is awesome. Be sure to ask for Michael Spencer in Service.

Peri Mcleod: Ray and his team at Grand Ledge Ford made it one of the best car buying experiences I’ve had, that’s buying 6 vehicles in the last 8 years. We will be returning and reccomending Ray and his team at GL Ford!

Karla Albarez: Ray was awesome! He was very personableand friendly.

Danielle Beard: I've been taking my car for regular maintenance, new tires, and repairs for 5 years now. The service department and body shop have always done an excellent job and have never tried to sell me things I don't actually need. The customer lounge is also a great quiet place to get work done when you need to wait for your vehicle to be done.

Michelle Endres: I had originally taken my car to a local mechanic who was unable fix my two issues after having my car for 5 days. The first issue was air in my brake line due to a faulty rear brake caliper that they installed in a previous visit. The result was that you had to press the brake pedal to the floor. Morrie’s Grand Ledge Ford was able to hook up my car to a Ford computer that completely bled the brake fluid and replaced it. This resolved my issue completely. The second issue was a faulty tire that kept losing air. In both cases, the local mechanic I originally went with failed to fix my car. The dealership identified my issues right away and had my car back to me the next day as good as new. Working with them for my car repair needs has given me a wonderful peace of mind.

Sally Cranson: Quick service a very easy to deal with!

Molly Cryderman-Weber: I had my truck serviced here last Friday. They were quick and friendly with the repair, and it didn't cost me anything because my truck was still under warranty. They also have drinks and snacks available while you wait for your car, which was a nice touch!

Jason Wilson: The service reps were decent to deal with, but if you are trying to use an extended warranty, go elsewhere. The cost of labor and parts are ridiculously high. Most warranties will not fully cover the high dealer prices. I took my vehicle in for what I thought was a bad wheel bearing, AC issues, and a clunking in the suspension. The AC was fixed and works great, but the clunking still exists and is worse a week later. I heard it as soon as I pulled out of the dealer lot, but wasn't going to bother taking it back, knowing how high the labor and parts would be. Typical dealer. Out to rip off customers. I will spend my money elsewhere. Morrie's isn't the Grand Ledge Ford we all once knew. Shame on the new ownership. Shame on Ford.

Ariel Gould: Amazing staff, great inventory, laid-back environment.

Darnell Gibson: Great place to get work done on your car

Blake Wilson: Great experience ordering my 2023 Maverick with Ray and Morrie's. It took 7 months for build and delivery, which is actually lucky for a Maverick Hybrid, but that is due to the demand and limited production, no fault of the dealers. I've heard horror stories about other dealers delivering Mavericks. With Morrie's everything was great: no markup or unwanted add-ons, quick and easy paperwork, and financing beat the rates I was pre-approved for with the local credit unions and my bank. I'd highly recommend ordering here if you're trying to get a Maverick and have the patience.

Kris Jones: This has honestly got to be the worst dealership for service. My 2022 Escape died in the my driveway. It was towed to Morries. It was dead at the dealership and the service tech erased the codes without documenting them and the vehicle started running. They "think" there is a problem with the high voltage system but they said they cant do anything because they could not recreate the problem. If the brain child did not erase the codes without documenting them, they would have been able to trace the problem back to the source. So Morries calls me and says the vehicle is ready to pickup, even though they literally did nothing to the vehicle. They are perfectly content with me driving it until it dies again. This is the second time this service department has failed in repairing the vehicle. DO NOT HAVE YOUR VEHICLE SERVICED HERE!!! The service manager will not talk to me. I am absolutely amazed that this is perfectly ok with Ford. This dealership was MUCH better under previous ownership. Needless to say, I will never buy or bring a vehicle here again and I will do everything I can to make sure other people do not either. and FYI, I contacted another Ford Tech (in another state) and he stated that the codes should have been documented and they could have traced the problem from those codes back to the source of the problem. He stated the way Morries went about it is completely wrong and highly unprofessional and he recommended that I never go back to that dealership.Update (After Morries wrote their non factual response)Once again Morries is not telling the facts. I have the text messages from the service advisor stating the vehicle had 40+ codes present and that the tech erased them. I also have the emails from Ford saying the same thing. I asked for a full print out of the codes and he said they were erased. Why would you need to duplicate the problem when you already had the vehicle in your possession when it was not running? And yet Morries has still not supplied me with the request documentation of the fault codes. They also cannot provide me with a reason as to why they could not diagnose the problem when they received the vehicle in non running condition. Why would you need to recreate a problem that was already a problem when the vehicle was towed in?? You cant make this stuff up.

Vanessa Azzi: I came here a few months ago and I honestly had an amazing experience for a few services on my car. I went to a different dealership before this one and they said my parts won't be in for a few months. I came to Morrie's and they took care of me the day of and was quick and easy. Would definitely recommend coming here and will be coming back again!

Curtis Smith: Nick kept the experience enjoyable with little to no pressure

Rebecca Ethridge: I recently purchased a new Lexus from Client Advisor, Nick Parks. Nick was extremely professional and worked hard to find the specific car I was looking for. He communicated frequently with me to keep me informed of the car's status. I appreciated the personal attention afforded me by Nick and Serra Lexus of Lansing much more than other dealerships I've dealt with in the past.I am very happy with my purchase and look forward to working with Serra Lexus in the future.

Robert Bielski: Spencer was an excellent salesperson. Helped me with decisions and attended to all the details required to drive my Lexus home.

Melanie F. Lewis: Nick was very personable, well spoken, and easy to work with.

Bryan Goetz: Great service you would expect from a Lexus dealership!

Linda Calvo: Ron Dodd is excellent! He knows the vehicles he sells and tries to help his customers find what they want as well as what's best for them. Ron also has a great personality for the position he is in.Many thanks to others on the sales staff as well for teaming together to make my buying experience a pleasant one.

Lloyd Brinson: Had a great purchase experience at Serra Lexus Lansing this week. Special thanks to Nick Parks who made it happen. Nick is very knowledgeable and was most helpful, patient and courteous. He answered all my questions and bent over backwards to find a way for me to complete the purchase of a great car. I drove over 70 miles to buy this car and it was well worth it. Many thanks to Nick and his team. I would give him a rating of 10 out of 10 if possible.

Duane Dunlap: Enjoyed my CPO buying experience with Spencer and the other Serra team members. Very professional and attentive to all my questions. Value and appreciate attention to all the buying details. Would no doubt rank Serra high on my list of Lexus dealers. Would visit them again.

Lev Raphael: We've been leasing from this dealership for twenty years and our latest experience has been another smooth ride, pun intended. We found Nick Sparks easy to work with, informative, and friendly. Ditto Brian, Noe and Grant. Everyone there seems upbeat and there's no sense you're being pushed to make any particular choice: it feels more like a shared journey. We got the deal we wanted--and ended up with a better NX than we had been driving.

alejandro f investigador de UFO y otros temas: I am very satisfied with the purchase of my car thanks to the very professional attention they gave me. I recommend them. Thank you.

Bob Jones: There are not enough superlatives to describe the outstanding experience I had with Mike Spencer and Serra Lexus service. Absolutely one of the best customer experiences I have ever had.

Tangie Gary: April 15, 2023 I pulled into Toyota service at 5:50pm because my brand NEW 2023 Toyota Tacoma tire light came on. The serviceman said you have a flat and suggested I go to Discount Tire because Toyota service was closing and he had no one to help me. I didn’t have time to get to Discount tire before they closed at 6pm. As I was leaving Toyota service, they had a SUV parked blocking the exit where as I had to drive through the Lexus parking lot to leave. I parked my truck in Lexus lot and called my husband, when he arrived he started the process to change my tire meanwhile Lexus employee Brian -Manager came and offered his assistance what a nice guy/human. Brain went above and beyond to help a Toyota customer when Toyota didn’t have the decency to help a disabled woman. Five stars for Brain ⭐️⭐️⭐️⭐️⭐️

Linda Clark: The new owners of this dealership have brought it back to it's former glory. The brought in the most awesome service manager - Mike Spencer. He gives you top flight service and is caring about every detail and most importantly, the customer. I am so happy that the people who own it now really seem to care. Thank you!

Angela Lewis: Spencer was AMAZING. I handled everything via email and phone because I love out of state. When I arrived, Brian took great care of me on the financing side.

Greg Bell: Nick was great to deal with. I purchased a vehicle from out of state, and we completed the deal over the phone, including a car I traded. Nick listens to your requests and addresses each item in a timely manner. It was nice to deal with someone who listens and addresses your requests in a respectful manner. I would not hesitate to purchase another vehicle from Nick.

Dirk Vander Ploeg: Don was great to work with! Very knowledgeable, great follow up. Fast and friendly service! Thank your Don!

Michael McClendon: I enjoy having my Lexus serviced by Serra Lexus. The service team is great and very friendly, and they always give great information on the work done and that needs to be done soon.

Basil Anosike: Excellent customer experience! Nick was very friendly, knowledgeable, helpful, and has wealth of experience in customer service and the business.

Steve Holmi: Issue w/ headlights on new NX350 was reviewed - will monitor things and revisit the matter on next scheduled maintenance if problem persists. Other than that everything was fine with Ken and the rest of the Lexus Service staff.

Linda Limoges: Unlike any other car purchase I've experienced. Everything went smoothly, Ron wasn't pushy at all. He was very pleasant, he let us decide. First car salesman that helped us feel good about what we were ready to do. Thanks Ron

Cherish Osborne: Service was terrible, they claimed our issue was not existent and that we needed items that we did not come in for.We had something that was suppose to be covered under warranty and they did not submit it correctly so that it would be covered. I called the warranty company and they said yes it should be covered. So they did not want to submit it under the right warranty.

Alexandra Modlin: Helpful staff and easy car buying experience. Thank you!!

Jeff Crippen: Thank you! Great service

Tara Gandhi: I always have a great experience at Crippen with my service. They are on time, efficient, and pleasant to work with. I will always trust them with my mazda service!

Spag Money: Crippen provides great customer service as well as quality service. They are always upfront about costs and time before working on the vehicle which is always appreciated. The staff is very friendly and great at communicating their recommendations for safer driving. Even buying my first car here was a very enjoyable experience! Rodney was very helpful, witty, and guided me with his wisdom throughout the whole process. Their staff overall is usually on top of things and on their A game. They always have the customers best interest and I will continue to choose Crippen for any car service need for as long as I can!

Stan Vin: Very upset with service department!! Need help just for 5 min, you have to make appointment and wait 4 days ....

Jerome White: Brian Braman was outstanding. He found us the right car for our budget. Very happy.

Autumn D: Overall it’s been decent service here, I’ve noticed the prices are a little higher here for oil changes unlike where I bought my car, Fox Mazda. Was curious how much wipers were…asked and they said $75 😬 oil change cost $105 for my Mazda 6. I had no idea the charges went up $20 since October.

Jada Watson: My experience working with the whole Crippen Mazda team was great. Brandi Dewitt was kind and attentive. She made my first new car buying experience easy and informative and she helped me find something I genuinely love. 20/10 service all around. She’s amazing! I will definitely be referring and returning to Crippen; especially to work with Brandi!

KEVIN LIENHART: Called 4 times, I was hung up on twice and once forwarded to a voice-mail. Left a message, but never received a call back.

Joe St Pierre: friendly staff,was completed in the time that quoted

Cody Zeithammel: Sales representative, Nick, Finance Manager, Mike were a pleasure to do business with. Top notch customer service! Thank you!

Vimal Tewari: Bought CX 5 from Crippen Mazda last week. A completely different personalised experience.Sales person young boy Ian what a delight to interact with him.Would highly recommend to anyone planning to buy Mazda car must go to this dealership at Lansing, MI and feel and see what Customer Experience means.Great job guys!

Alex Lesnar: I recently had an amazing experience at this dealership. Brandi D was the salesman who helped me, She was very nice & knowledgeable. Treated me like family & not just another customer. I want to thank Mike as well, such a wonderful person that helped me get my car serviced. I also want to thank the financial manager Lacey, she helped me get the warranty & paint protection as well getting my car financed. Last but not least I want to thank Armando for helping me, he was a very welcoming person when I first walked into the dealership. Would definitely recommend coming here, 10/10 experience.

Ali Lesnar: Brandi D at crippen mazda made me change my opinion on car dealerships, she gave me the best customer service & was very friendly and answered every question I had, also gave me an amazing deal. I would definitely recommend coming here if you want a car, crippen mazda does it best, especially Brandi!

Rasha AL Nassar: Worked with Brandi D to get my cx-5, an amazing experience from beginning to end, very fast process and got us the deal we wanted. I would recommend coming here.

Chris Lesnar: I had Brandi D work with me, amazing salesman & an amazing dealership, made the buying process very easy & gave us a deal we couldn’t refuse. Definitely would recommend coming here.

R Thompson: Sales person was very nice and helpful but I felt like the sales manager was a bit dismissive. Really wanted to purchase a Mazda but choose to go another direction after that experience.

Ray Ringerwole: Very personable staff and they paid attention to details. I purchased a used vehicle from them, they wanted to be sure everything was right and were very fair on trade in value.

Alexandra C Massey: Bryan went above and beyond to make the experience of test driving different vehicles and narrowing down what I wanted in a vehicle very easy. He is very easy to talk with and low pressure salesman, which helped alleviate any anxiety I had about going through the car buying process.