Best Opel Dealer Lansing Near Me

Charlie Fahrney: Go literally anywhere else.

Diana Huntley: Their service department has treated me well for over a year. My Hyundai is still under 100k miles and has had several repairs and recalls taken care of.

Larry Reeves: Just purchased a 2022 Hyundai Tucson Hybrid. From the time we ordered the vehicle to the time it actually arrived and I drove it off the lot, the professional, honest and friendly support of Karl Hofmeister was exemplary. Williams AutoWorld and Karl in particular is and will be our go to place. The best car buying experience I have had.

LeeAnn DeYoung: I received the worst possible service from Williams Hyundai. My car was there for over 2 months, and while I was also wrestling my insurance during this time, the service advisors and manager Clint were not helpful in the slightest. I sent them the estimate from my insurance claim of the damages my car had from being vandalized, and I don’t think any of these people had the brains to read what was going on with my car. It took countless phone calls, emails, and I resorted to going in to the service center so I could actually talk to a person when they stopped answering. Then, when they had started repairs, they tried to give my car back without half of the repairs it NEEDED! For reference, it was vandalized: smashed passenger window, someone attempted to steal it so the ignition was broken, the side mirrors were shattered on the ground, and the rear view mirror was in the back seat. (Not to mention so much other cosmetic damage.) They tried to say it was finished and drivable with only a new window and ignition….. Last I checked, visibility is a requirement for the drivability of the car. Clint, the service manager, said I “didn’t tell him it needed mirrors.” And this was a complete lack of comprehension on their end, as I communicated my car’s needs with Clint multiple times in various modes of communication.They also had the insurance quote with all the damage to my car listed. And, is that not common sense?If they weren’t the only Hyundai dealership in town, I wouldn’t have let it stay for that long. Maybe if I had a newer car they would’ve cared more, but unless this place is your last resort, I would avoid it like the plague.

Lawrence Green: Dominic was awesome, very knowledgeable. Low vehicle inventory though.

Erin B: Brought my son's car in for recalls. Was able to drop his car off a day early and everything was done before the end of the next business day. Very fast service!

Julie Cooper: I am so grateful for Williams Audi Service team! I recently had an emergency repair. Steve and the entire team were absolutely fantastic to work with. I initially bought my Q5 from Williams because of the amazing work they do supporting our community, especially the Capital Area Humane Society. They now have me a customer for life!

T Russell: I bought a new car today!! Williams was amazing to work with and I highly recommend them to anyone car shopping. Brad, David, and Mr Dave Williams.... THANK YOU!!!

Allison White: Bill Onman is the manager of used cars sales. He emodies all of the worst characteristics of a used car salesmen. He is dicetful, conniving, and is not true to his word. He will not keep his appointments, properly view vehicles, or give an honest assessment. My family has been purchasing Audi's and having them exclusively serviced with this dealership for 20 years, purchased four new Audis from this dealership and after one interaction with Bill Onman, we will never return.

Lucas Tegner: Warranty work came back with damage to tire pressure gauges and noise from the engine. Typical garbage lot, avoid at all cost

Roland O: I have had two transmissions blow out on my 2022 Palisade I bought from Ahn Harbor Hyundai which is highly upsetting but the whole team at Williams Hyundai are top notch.The service manager has made me feel better about this third transmission and hope all goes well with my replacement Palisade.

Tanya Bissell: This dealership always goes above and beyond for thier customers. While waiting for an oil change they offered to take us somewhere to grab some breakfast and then came back to pick us up when our car was done. Now that's service!

Cathy Schneider: Williams Auto world is fantastic from the sales experience, to servicing my car with oil changes, to support of parts! Tim in parts went above and beyond with assistance for me when a part was needed after a minor collision and they couldn't get the part! Tim and his fantastic service reminded me why I will always be a proud Subaru owner!!

karina beals: I went in after calling to get some clips and screws for the bottom front of my Audi. I had called and was told I did not need an appointment just to stop in and they would look at it and we could get them ordered. So I stopped in on my way to work I was greeted by friendly staff and a few minutes later I was told my car was ready! They put new clips and screws in the bottom of my car for me! And when I said how much do I owe he said nothing you’re all set! This place has my business!!! Thank you for the kind and businesslike service!!

B83ful: Please take your vehicle to another VW dealership if you value your hard-earned money.I bought a 2014 Tiguan in April 2019, and a month later, the check engine light came on. I took the car in, and they ran a diagnostic, and two issues appeared: fault codes for turbo/under over boost and turbocharger pressure sensor. They only replaced the three wires for the pressure sensor. One month later, the check engine light came back on. Guess what the vehicle scan found; fault codes for the turbo under boost! Because it was under warranty, they were forced to replace it. Fast forward to May 2022, my check engine light comes back on for what? You guessed it, fault codes for turbo under boost!Since I am familiar with their tactics, I took the vehicle to be inspected before taking it to them. In a nutshell, the turbo should not fail on a car twice that only has 47K miles. Williams VW told me it wasn’t the turbo under boost; the actuator rusted because “I babied the vehicle,” “I didn’t drive it enough,” “weather conditions,” and “I only drove locally.” Reviewing my receipt from 2019, they didn’t replace the actuator; they only replaced the turbo. Although, the turbo and the actuator are connected. To be clear, I put 12k miles on my vehicles over three years, but I didn’t “drive it enough” They offered to “work with me for the low, low price of 2500!Save your money. Go to another VW dealership. The reviews are true.

Sam Postalot: Horrible customer service. I have repeatedly called the Audi dealership and can't get through to a servuce department person. Always get sent to the general mailbox which no one ever checks and if they do they do not return messages. I have to call the parts department to get transferred to Bobby the service writer. Typical wait time is over 40 min before him or anyone will answer the phone. I am told he will call me back its been 3 days still no call back and this is not the first time. Called today waited 45 min could not wait any longer.

Terra Fuller: When I got my Q3 delivered I drove up to the new beautiful Audi facility in Okemos to show Benjamin. He has been so wonderful and fun to work with. He took time to help me register my Audi. He also showed me again many of the functions we had reviewed when I did a test drive weeks earlier. I left feeling very confident with my new auto and I feel I can come back or contact Benjamin with any questions I have in the future. It feels great to be a part of the Audi Family.

Robert Allan: This is what car buying should be, straightforward, transparent, honest, no pressure. A big thank you to Brad and David!

Mary Hankins: Brad Boever is what a car salesperson should be. Listens and hears what you are saying. Went back couple times to look at a vehicle and never pressured me into making a decision either way. Worked with my schedule when I finally did make a decision to buy. HIGHLY recommend Williams Auto World and Brad. Heather in finance took the time to go through the process and made total experience great!

Spencer Parker: Awful customer service. Wanted a virtual tour of the car I was looking at but they would not set it up they want to force you to the dealership to get you on site. I asked if the salesman had gotten my email, I know he did, and he responds oh sorry we had technical difficulties lol. Give me a break. Was very serious about purchasing a car, had the salesman tell me he “shifted his focus to serious buyers”. What a joke I bought the exact car I was looking at a day later from a much more professional dealer. Have to call 10 times to get the sales department to pick up the phone. They want you to sign a contract before you even get into serious details about buying the car. Complaints go on and on. If I could give 0 stars I would.

Albert Paulin: If I could give them negative stars I would. Sales dept was good when I purchased my car but finance and service dept is absolutely horrible. Tyler in finance rushed me through so fast and didn’t explain any of the warranties to me. The finance manager told me with the warranty I wouldnt have anything to worry if I had an issue. Well my ac went out. I could not get service to call me back until I threatened to write a bad review. Being he didn’t call me back I had to take the vehicle elsewhere. Come to find out the warranty did not cover my ac. When Matt the service manager finally called me back, was telling me they just changed the transfer case. Which I know has nothing to do with my ac but I never had it in there and had my tc replaced. Matt is incompetent , has horrible communication skills and should not be in a position of management. I would stay clear of these clowns,The dealership is an absolute joke. Like I did said before. The sales experience was great but if you have an issue, good luck getting it fixed.I definitely do not recommend this dealership for anything and I will never buy a vehicle or use their service dept again.

Rob: Zane in service held my vehicle for three weeks without even completing the Diagnoses. My scheduled appointment came and went without any feedback. He ghosted my calls even though I knew he was available. One of the worst experiences ever. Had my vehicle towed to another dealership for service. Can you rate less than zero stars?

Hector Jimenez: There are not too many hidden costs. Price was as advertised.

Mperri077: Custom service to get a vehicle from another lot was very helpful. I didn’t have the time to go to that farther away LaFontaiin.

Rana Yaquob: Friendly and helpful.

Keith Thomas: Excellent service on my truck. Amazing communication with service staff.

Dallas Knoy: There employees or employees friends stole my tools out of my truck. Said it was my problem because they were in the back of the truck.

Edwin Pino: Great service and did not wait long

Karl Borgquist: Great service and staff!

James Stevens: Great place to get service done and to buy a vehicle.

Richard Zietz: Zach was amazing and helped me tremendously on purchasing my new Ram 2500. He went above and beyond in making sure that I received everything LaFontaine could offer without being pushy.

Stolas Medrano: Helping me understand what was needed and what everything was o. The documents.

ocha woods: Everything

Audriana J: Drop car off on 3/23 for recall work for the service 4-wheel drive light. Was called to pick it up on 3/24. Upon picking it up every light on dash was on in addition to the odometer flashing and keys not left it in. Floor manager available at that time instructed me to not drive it as he did not feel it was safe and service center was closed. When fixing the recall the transmission control module was fried and part took 6 weeks to come in. During this time a rental was provided. Once the part came in we were instructed to pick it up as it was “fixed”. Did not make it 4 miles before the same light the car was taken in for turned on. This is when they informed us this light was a different problem and not what they original ran diagnostics on, though it was what it was brought in for. Had to wait an additional week for that part to be brought in after speaking with the general manager. This experience cost me lots of time and frustration and could have been handled much better. I repeatedly asked to speak with the manager and each time he would have a tech call me back, when in shop manager never acknowledged our frustrations, spoke very condescending, and discredited our frustrations. The car was in the shop for 43 days, no communication unless started by us, and no progress until the general manager was involved.Would not recommend.

Leslie Lane: Great service and I didn’t have a long wait.

Marlishia Scott: All good 👍

Zach Harrison: Car buying made easy!! Great service, no pressure to buy.

Nyasha Chitiyo: Excellent receptionExcellent explanation on the new vehicle on everythingExcellent information on warranty and how to use car. I have no complaints

Taylor Wresinski: Love my new car and had a great experience!

Matthew Tingley: The only issue I had is when I had a oil change they never reset my computer so I had to do it, not really a big issue but when you pay for service you like it done properly. Other than that great service.

Art Lil: Man what can I say about Sebastian and the sales team there I mean I’ve purchased vehicles before and the process was so long but not at exclusive. The process was smooth we even had good laughs talking about various subjects this is my second vehicle from them and I’m from Wisconsin will be making the trip again shortly since my wife’s sister needs a vehicle.

Teak: Very chill dudes, took the bus up there and got approved for a loan in the office, and gave me a ride home. Customer service is a-1

Charlie Kaier: Purchased a vehicle 2 months ago and have been calling the owner since then dozens and dozens of times for my plate and title. Still nothing! Guys a scammer. Don't trust them!

Kevin: Nice guy to do business with - VW was as described and at a great price!

Silas Dolman: Bought a car here, the battery died after I bought it and they gave me money to replace it. Really happy about that.

Ännå fox mcd: Wonderful customer service!Superior ratesGreat selections to choose from.The salespeople are fantastic

Joseph Campbell: I just purchased a car for my mom here. The customer service was great and the price was excellent!

Jake Sorrell: Just purchased a car here! Great price and awesome an customer experience! Highly recommend!

Shelly Vantuyle: If I could give a negative 200 I would. Sold me an Audi with engine blow by in February. Promised us a 300 dollar check for our troubles which isn't much but for our teen daughter who really loved that car it is a payment towards her new car. That was in March and now nothing but its in the mail every time we call. So sad my daughter has to see that people don't make good on a promise. I would never ever in a million years recommend this place!!!

ryan s: Dealership owner drove an hour to deliver the car and brought it with a full tank of gas. Car drove great and pricing was extremely fair, especially for a dealer.

Godlxss: Really honest and up front people, got an awesome deal on a super reliable vehicle and couldn’t be happier.

scott harvey: I could not have asked for a better experience in buying a car ! I drove across 4 states and had to know I could trust that I could get it back and I knew as soon as I met with them I could , and when it comes to customer service you could never find someone that would go as far to help you out helped me also find a place to stay overnight! Bring ur pup to they love dogs ! So thank you guys so much!!!!!

Ashley Vantuyle: great car and even better experience. car is in great condition and the whole process was super smooth! great place for even better cost! thank you sebastian and exclusive motors!

Steven Dracht: Sebastian is a straight shooter and good communicator.

Dave Amer: All I have to say is, Sebastian and exclusive motors are no joke. I drove 1.5hrs to see an m3 they had for sale. I'd never go out of my way for a car but when I see special deals, the service is what will make or break it. Exclusive motors went above n beyond to get me in one of my ultimate dream cars. Despite the world In a terrible pandemic, exclusive performed what I think is some of the best service I've ever received from a dealership. Had a horrible experience at my local dealership and was slightly hesitant dealing with another. But rest assured, these guys don't play games. My best advice for anyone is to simply do your research and know what you're getting into..the rest will follow. Sebastian was my guy and was the one whom I dealt with from start to finish. He personally delivered my car to my house(4/28/2020), with zero issues or fuss..just a great smile to another car enthusiast and wishing me well with my new purchase. If that's not enough to do business with these guys then Idk what else is needed to Persuade any hesitant minds. In closing, my experience was passed the 5 star rating and I'd have out 10 stars if the option was available. Thanks again fellas!

John Meredith: Hey this place may be smaller than the horsetrader’s lot but the service makes up for that.I asked the salesman if he could touch up the hood before I picked it up,, not only did the hood get repaired but all four doors and the rear panels too !!!! What a job ,, great job Exclusive Motors !!!

Local Guy Nobody: I had a very pleasant experience @ Exclusive Motors.The entire process was simple & seamless, from start to finish. I told them what I wanted & what I could afford and they in turn gave me an incredible deal on an incredible car. Certainly, a much better car than I anticipated driving within my price-range.The staff I worked with were cordial, helpful, and honest. I am a satisfied customer & will gladly refer family & friends their way.

Eldin .kalem: Great experience. Customer service was great . Whole process was very fast and they worked with my budget and got me a great car

Raymond: Bought a great reliable car from them. Sebastian is picky about the quality of the cars he sells and he delivered us a great one.

Public Enmity: I only had A very limited amount of money to work with, but I went to exclusive motors of Lansing and they put me in a car that was two times nicer than what I thought I would get.