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1. Lowe's Home Improvement - Lansing

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· 1689 reviews

6821 S Cedar St, Lansing, MI 48911, United States

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Lowe's Home Improvement: what do users think?
Sarah Flynn: We just had someone in our home for 4 hours who we thought was a plumber, PLEASE READ !!! Just had the weirdest and worst experience in my home while dealing with a contracted worker associated with Lowe’s. We requested a toilet installation through Lowe’s and was sent an employer named Michael Beesley. At the beginning Michael was doing a good job. Getting his job done without a hitch or being in anyones way. However, as the job came to a close Michael’s behavior and work became concerning; so concerning that everyone in the house became on edge and anxious with his presence. Michael stated that he had broken something on the toilet towards the end of the installation, and that it was not his problem, the inside main water valve hence shutting our water off. Even though he was a plumber, or claimed to be, he went on to say that he could not fix that for us and we had to call a plumber and pay for additional services. He proudly followed that up by saying. “Don’t even bother calling Lowe’s, corporate doesn’t want to hear from you,” not only that but when asked if he was licensed and insured he stated “I don’t even have to be.” To make matters worse, Michael continued to brag about how much money he makes as a ‘contractor’ without even having the proper schooling behind it. I am horrified with his behavior and the fact we had this man in our home. To top it off, Michael Beesley left the location without offering a refund for his botched work, or even offering other companies we could call to fix what he had done. All I am saying is never trust Lowe’s or their contractors. I will be telling everyone I know and posting on all social media platforms about how scary this situation was.
helishengduowen: Ms. Lisa from customer service is very helpful! she helps me to move two heavy buckets to my car.
Jason: Came in for about $600 worth of supplies. Left with 2 boxes of nails and a pencil. Was told the wrong places for things twice. Lumber missing signs, not going to guess. Epic fail, would have just left but I need the nails.Edit: Tried again to buy lumber, needed a board cut and an employee walked up and asked if I needed help. I started explaining and his phone beeped, ge grabbed it while I was talking and ignored me. After a moment he started walking away, looked over his shoulder and said, I need to help another customer and left. I have never been so disrespected in my life. Least if he called me N*gger first I would know he acknowledged me. I hope everyone in this store loses their job and die in squalor.
Heather Welton: Friendly staff, very clean store with a public restroom with no purchase necessary unlike most stores that rudly remind people unnecessarily. Love it here and would recommend to anyone
Sara Stadtmiller: I always have a positive experience here. Tonight, Garrett and Olivia went above and beyond to help me with my pickup order. The item didn’t quite fit in the back of my SUV and we were trying to think of different ways to make it work. They figured it out and had a great attitude and were very friendly and helpful throughout the whole process. I really hope to encounter them again on my future trips to the store.
tate levendoski: Christopher in the gardening section was very helpful. He went out of his way to grab grass seed from the back that just previously came in that day! Good man!
Nance D.: Randy was an amazing help to me and my sister, he went above and beyond to educate us on the type of plant we were buying, because of him we were able to get my mother the best plant suitable for her yard based on his knowledge!Thank you so much Randy, your hard work and dedication is definitely noticed. We had a great and quick trip at this Lowe's location, all thanks to Randy and my mother absolutely LOVED the plant!!
Paula Stephens: Love purchasing their clearance plant's. As an elderly woman with low income, I can still do some gardening and have beautiful flowers!
Stanley Jelinek: Awesome love each visit.
Tom Field: Paint counter was friendly, knowledgeable, and efficient. Most recent trip found that not a single cashier was on duty. Was forced to self-checkout. Not a deal breaker but annoying nonetheless.
Tony Moss: Everything I need and I get my veteran's discount.
Victoria Meeder: We bought the cutest bonsai for my son's birthday! He absolutely loved it!
Suspect Highly: Awesome experience with Steve B, he went out of his way to cut screws to size for me. Took an hour out of his day to assist me with this process. 5 star rating for him.
Travis J: Lowes is hands down my favorite home improvement store. Friendly helpful service, competitive prices, and a bend towards social justice.
Elena Elisabeth George: Some of the departments don't always answer the phone but, when I go in person I always get courteous and respectful help, and if there is a mistake made they're happy to fix it. Thank you!
Tyler Korn: I love the staff here joe and peggy at the pro desk are always so helpful and always will brighten your day up
Moti Rai: For house outdoor everything I use to go everytime for some proposed
John Nevin: Team is very professional. Love the curbside pickup. Especially with heavy items like bags of sand.
william wilcox: Awesome! I will be back
Tahir Haddad: Good stuff
Paul Rinella: Love Lowes. great store for everything home repair and more.

2. The Home Depot - Waverly

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· 1856 reviews

936 S Waverly Rd, Lansing, MI 48917, United States

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The Home Depot: what do users think?
Laura Curry: Got flowers for my porch. They had a great selection. Also wanted to buy metallic paint for an accent wall in my house, but they did not have the proper base paint in stock to create it.
Sierra Schonfelder: We visited the location on 05/21/23 around 1:40 and Rutherford was beyond helpful and friendly and made it an amazing shopping experience! Thank you!
Carl Venzke: We liked their installation option for windows and doors. Easy process.
Stanley Jelinek: Love the Depot.
Glenn Shattuck: Employees hide from customers
Joe W: Clean store, friendly customer service.
Eric Henderson: Today. Email "We are unable to complete your delivery for today, unable to load/unload or no one over 18 to sign"Call number "actually we had it going in a box truck and it won't fit we can deliver it on Wednesday, is that fine?"NoAlso today, phone call. "We are unable to complete your delivery for tomorrowbecause we didn't leave enough pallet space..is that fine?"Also No100% fail after I took 3 days off..delivery allegedly happening the day after I go back to work.All this after them telling me that the whole (rather small) load couldn't be delivered together on same day despite items being in store...after charging me for both deliveries.Fail
Wendie Karpinski: I called this evening to find out whether Home Depot carried Kentucky Blue Grass Seed with fine fescue. Brandon, Lawn and Garden Department, took my call. He was very helpful and knowledgeable about the Scott’s brand that you carry.We discussed germination rates and the use of straw versus the grass mat to hold and protect the seed.I also inquired about the availability of some metal stakes to hold down a very large, heavy-duty tarp that I am using to cover up a section of our garden to keep weeds from growing. I am downsizing the garden and will be planting grass there eventually. Brandon was able to tell me what kind of stakes he had (plastic and metal) and where they were located.I thanked him for his courteous assistance and advice. I also asked to speak to his supervisor (Brendan) to express my appreciation for Brandon’s helpfulness, but he was not in at the time I called (9:00 p.m. ).
Daniel Dailey: We pretty much shop the Okemos store for most larger construction materials we can’t get at the local hardware. Had to build a platform for a garden shed. Met a veteran there who helped us a great deal. Got what we came for, cut to size, at the right price, basically with someone guiding us to each location. Got to thank him for his service as well. Great experience!
Douglas Webster: Bought a new kitchen faucet.
Jeremy B: Bought several appliances from here all have been performing great and they offer extended warranty which i took advantage of.
Lucas Schartzer: Always seems cluttered.
Paula Stephens: Good sales. Got right in and out quickly. Was able to find what I was looking for quickly.
Charmaine: Slowwww
Amanda Barker: Great place, service, and location. Found everything I needed plus a couple extra things
Scott V.: This location has been out of 3.5” exterior grade finish nails for months. General comment for Home Depot - GET STRONGER BAGS! Lowe’s and Menards both have thick plastic bags because they are smart enough to realize customers are carrying construction supplies.
velvet ambuski: Rip off and a scam. They give you store credit for a return but you can’t use it.
Austin Baker: Tony was able to help me find the tools I needed for my project. He recommended that I try a different brand of tools. I got home and started working and I loved his recommendation. Thanks Tony.
Joana Lampe: I rented a tiller for a garden project online. Since it's a small project, we rented it for the day of. We had friends ready to help shovel and rake the compost and everything was set up. I got a reminder email for my rental and everything. Once we got there, we were told that staff "had been worried about this rental" because all the tillers were still winterized and we shouldn't have been able to even place that order. The only reason I'm giving two stars instead of one is because the poor high school or college kid was getting slammed without accessible supervisor support around lunch time, but he stayed polite and apologized profusely. Not his fault, but you'd think 1) that they'd update their website, and 2) once they notice there is a problem with a reservation made 4 days in advance, that they'd reach out. This way, I had to rent from AC&E in Lansing (which I should have done in the first place, they were amazing) and do the project without the help of friends. Very unfortunate. Not impressed, Home Depot.
Susan Eaton: One of the largest selections on flooring,countertops, and backsplashes. The online site is fantastic because you can take a photo of your room and see how the products look. The service was great.
Brian Rini: Just home de pot

3. Menards - Lansing

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· 1226 reviews

725 American Rd, Lansing, MI 48911, United States

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Menards: what do users think?
randy bowlin: Great place for home improvement.
Mari & Mario Aguilar: Maybe better prices but service is definitely not better then homedepot.
Jennifer Buck: I love menards!
Yaima Gonzalez: Me gusta comprar ahi
Jeremy B: Cheap and good rebates. Had an issue one time I bought a tool with the replacement warranty it instantly broke took it back and they wouldn't replace it because they sold me the last one. They should have gave me something comparable or the next step up instead they argued with me and ended up just giving my money back so why did I spend extra for the replacement warranty? Than i had to go waste more of my time going to another store. Wasted half a day of time because their tool was junk and they wouldn't replace it.
Tim Othy: Had exactly what I was looking for!
Juan DelToro: It's one of my favorite stores
Mary Covey: I was not able to find items that I was looking for that were not common.
Terren Backus: This is my go to store for really good deals. Love this place
james bancroft: Always my go to home improvement and more store.
Andrew Lauzon-Reynolds: Always able to find what I need very friendly staff
Debra Kipper: It was nice and clean
Kathie Maurer: Found two items I needed and some I found out I might need! Staff answered my question about where a department now was. And checkout was fun and friendly
Elaine Pettit: I can always find exactly what I'm looking fir at a great price
Steven Shuck: Usually have what I need, just don't appreciate them having the pro desk at the back of the store. You have to walk to the back, then to the front for cashier, and then drive around back to pick up. Stupid!
Adam Sufyan (JuBaNmAn): As a Menards south Lansing employee, I am treated well, management is amazing, and all my co-workers are exceptional.
Thomas White: Your staff in lightning department are great. Shout out to them! Knowledgeable and helpful, well trained in products and customer service.
Eric Prater: Menards is the store that you go into with one thing in mind and come out with 20. They have great deals and their displays are awesome.
Paul C. Mapes: I love Menards! They are my favorite retailer; And my favorite place to shop. Always friendly service.
Kelly Flores: Not only did a manager price match our shelving kit, we were missing a few pieces and went back the same day & got those missing pieces at no cost. Thank you for great customer service!
Mandee King: Menards is a great place we always get greetings at the doors. Have tons of great quality items friendly people and clean environment

4. Lowe's Home Improvement - Delta Charter Township

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· 1452 reviews

320 N Marketplace Blvd, Lansing, MI 48917

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5. Lifestyles Hot Tubs - DeWitt Charter Township

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· 125 reviews

14465 Old U.S. 27, Dewitt, MI 48820

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