Best Physician Referral Service Lansing Near Me

Jeff Wagner: I wish I could give 0 stars. HORRIBLE medical care. It's a referral mill for sparrow. Even steers you towards their pharmacy. Literally wont write a prescription for you unless you say you use Sparrow pharmacy. Criminal behavior.

Matthew Ross: Absolute criminals, went to hospital and was seen. I have no insurance and filled out paperwork for sparrow and my debts were covered because of my income. Fast forward a year later, I am notified of a garnishment from these criminals. No letter to appear to court to plead my case nothing. A year and a half later they are charging so much interest my debt just keeps increasing. This is absolutely pathetic and unacceptable. Sparrow gets tax breaks for not going after the uninsured and they walk around that by selling off the debt to an outside company.

blackhawk81: I was notified that my account went to collections and that I owed $950. Never saw a bill. Apparently Sparrow hires doctors that are legally allowed to charge you separately WITHOUT sending a bill, in addition to being charged for your actual hospital bill. Ridiculous.

Stephen D. Subu: I received call from collections prior to receiving a bill, seems to be the common theme.

Michael Wood: This group of physicians is out for blood. They are not above suing the indigent. I was physically injured when I presented for high blood sugar. The physician attending to me caused bodily harm during an exam and then did not note the exam took place. If you were to ask me it was intentional because I am a man. I filed a complaint and and have not heard another word from this place in regards to their findings. I will never go back there unless it is against my will.

Joe: Got a call from a collection agency regarding an alleged outstanding invoice from emergency medical associates. I never received such invoice. My wife tried to call ema but they refused to talk to her. When I called, they said they could not help me unless I had an account number. I explained that I never received a bill and have no account number but that simply was trying to figure out if I owed them money. They said without an account number they cannot help and hung up on me. I guess they're not getting paid.

Molly Kosloski: Literally the worst customer service ever.

Beth Co: Rude office staff. The referral process was awful. I had to make multiple calls. Waited 5 months to see a doctor after being referred. Diagnosed with being fat. Problem is I had just lost 35 lbs, never been slim, and now have a breathing issue. The Dr kept asking me why the referring physician did what she did, instead of discussing what was going on. He told me my test was inconclusive due to my coughing. I only coughed twice, and that was due to breathing difficulty. If I had to do it over I would have waited years to see Khaleeq instead of going thru all this. My overweight grandmother saw Khaleeq for years and never experienced treatment like I did from the doctor that I saw.

Heather: If I could give zero stars, I would. This facility allowed me to show up for my appt at 830AM and then told me they cancelled my appt b/c they needed authorization through my insurance which should take about 5 to 10 days. I called back 6 days later and asked if they had received the authorization and some snotty woman stated, "well it hasn't been 10 days". Then two weeks go by, I call and then Sheila cuts me off in midsentence to tell me that they can't get authorization. If that was the case, WHY DIDN'T THEY PICK UP THE PHONE AND CALL ME TO TELL ME THAT?!? Instead I've wasted a month I didn't have. This place is a joke.

Olivia Smith: My first impression of the physician I saw was that she's above average and worth your time to see. However, the staff are QUITE rude and apparently incompetent. Initially, they didn't want to schedule me a new patient appointment and just wanted to have me on the waitlist. I insisted on getting scheduled, which was good because I got in with this 4-month-out appointment before I got an appointment time I could make on the cancellation list. When I arrived, one staff member was both vocally and visually agitated talking to a patient on the phone trying to figure out how to get a wheelchair for their parent to get to their appointment. The staff person then proceeded to complain about the patient within earshot of me. The staff also entered my demographic information incorrectly but had time to stand around gossiping with colleagues. The person checking me out was also very condescending and not actually answering my questions. They also overcharged my copay. I'm going to look into other options even though I did like the physician . . . no reason to deal with rude staff when you have other facilities in the area.

K Bailey: Dr. is fine. The office staff are rude and don't take payment in the office. Then they hound you for the $20 you owe. Once I pay it, I will need to find an office who can act like a provider, not a bill collector. Take payment at the time of service and 9 times out of 10, you get the co-pay. This is $20, not $2,000. Oh and I am not fine BTW, thanks for asking.

Tina Fuller: I have always been treated with respect and friendly Dr. I once asked how there were so many Dr. caring and friendly Dr. in one office. I was told that they do a very in dept interview with each person who applies to join the office. Been with them for at least 15 years.

Cynthia Call: Dr Khaleeq is very through and emphatic with your condition and treatment. He does not rush you and answers all of your questions and concerns . The office staff is friendly and efficient. I highly recommend this specialty practice.

Alixandrea Shea: I’ve been with this office (Dr. Khaleeq) for 4 years and haven’t had a single complaint. They’ve always been extremely friendly and responsive. When I moved to Midland from Lansing, I choose to keep this specialist and make the trip back and forth for appointments when necessary. I’m not sure about the experiences of others who have reviewed, but they don’t mirror my experience whatsoever.

Rita Cunningham: Dr. Khaleeq is very through and takes time to answer any questions I might have. Plus he is up to date on all the new technology that is happening with the lungs. Office personnel very friendly and return phone calls promptly. Overall would not go any where else

Jane Olney: Jennifer Ely is the best pulmonary physician ever!

Karen Semperger: My first (and last) visit, was with a completely unprofessional and uncaring physician. This man never even introduced himself when he came into the exam room! That was a first for me. He then proceeded to review my lung CT and was abrupt in answering any of my questions. At the end of the visit he said he was my new pulmonologist, placed me on an inhaler and exited the room. I have worked in the medical field for 30 years and have never had an experience like this one. I will never go back!

Carl Bussema: They tried to call in a prescription for a drug which is federally controlled. Any physician's office should know better. They can't schedule appointments more than about 3 or 4 months out, but won't help you out by proactively calling or scheduling one for you when they open up, so you have to call in and hope that it's late enough that you can get an appointment at all, and soon enough that a time you can use is open.

A_Grey_Boy Vex: Request somewhere else! Absolute lack of care falsely diagnosed along with no paperwork being correct

R Lillywhite: An hour on hold to make an appointment.

Lisa Brinker: The lack of communication and responsiveness by this office is inexcusable. I have been leaving messages for medical assistants and for receptionists for over a month and a half. I understand that medical offices are incredibly busy having worked in one myself. However, they must have a way to communicate with patients. I do not recommend this practice.

Kevin Leininger: Overall a terrible customer service experience. I get that they are busy, but that’s no excuse for the poor communication and rude treatment. Three months ago I was referred to Pulmonary & Critical Care Consultants. When they finally responded to me, they sent me a form letter stating they had scheduled an appointment three months from now (6 month delay from when I was referred). I felt this was not only slow, but rude because they never even called me to tell me this.I called the office to specify this, and was unable to speak with a person. I was transferred to a voicemail box and told I would receive a response in 1-2 business days. At this point, I was planning to let this whole experience go... just a slow office, providing impersonal service.This morning I received a return call... the first interaction with a person! They apologized that I was upset (not because I had a legitamite complaint) and proceeded to blame my referring doctor for delaying the referral and providing incorrect contact information. Honestly, that may have been the case... doctor’s offices make mistakes. But why are you “apologizing” by saying that I’m sorry you are upset. This is insincere, and unprofessional.Bottom line - Don’t go here, they have a LONG wait time, extremely poor and rude customer service. Look for another provider that actually cares about it’s patients.

Erica Touchette: Unimpressed with this office today, we asked the dr about the risks of taking tamaflu, she seemed upset and got a little attatude. Said like what? We voiced that we heard it was causing people to have unusual behavior. She just kept saying "No no no, it's been around for years and we use it all the time. I've haven't heard any of that.." Well as we were leaving I decided to look it up on the FDA website and shocker here's the concerns. I'm disappointed, with her disregard to our concerns and her snoody answers.Q. What are the serious side effects of Tamiflu?A. Children and teenagers with the flu may be at a higher risk for seizures, confusion, or abnormal behavior early during their illness. These serious side effects may happen shortly after beginning Tamiflu or may happen in people when the flu is not treated. These serious side effects are not common but may result in accidental injury to the patient. People who take Tamiflu should be watched for signs of unusual behavior and a healthcare provider should be contacted right away if the patient shows any unusual behavior while taking Tamiflu.

Michelle Shand: **HIGHLY RECOMMEND DR. REUBEN HENDERSON**I have been seeing Dr. Henderson for the last 10 years or so. I can say without any reservations that Dr. Henderson is a true professional.Dr. Henderson is extremely knowledgeable (an expert in my personal opinion) in all areas of the effective management of chronic pain.I believe that Dr. Henderson truly cares about his patient's wellbeing. This is something that unfortunately is not true of all doctors. However, I have been a patient of Dr. Henderson's for many years and I have always received nothing but the highest level of care.

Jody Bartilson: I love him. He's one of the best doctors I've ever had. He's genuinely caring and he listens to his patients.

Bernita Lloyd: The greatest doctor I have ever come across in my entire life

Cari Bonnell: Dr. Henderson has been our doctor for 18 years. He is a wonderful doctor!!! I have a bad neck and my husband has a bad hip. We would not see any other doctor!!!

tam holloway: I have been seeing Dr.Henderson for over 25 years. He is an amazing physician and a person who listen and understands when no one else does. Kudos to all that see him...

Natisha Benson: I have been a patient here for a few years. Dr. Henderson is one of the most thorough doctors I have ever had. He works so hard and is so dedicated to his patients. He is extremly intelligent and he changed my life. I lived with chronic pain for so long and was so miserable due to several spinal injuries that at one point I didnt want to live. Dr.Henderson gave my quality of life back to me. I am forever greatful to him.

Ryan Graham: I love this Doctor. He is very caring and always makes sure his patients are his top priority. I have been coming here for years. That is one of the reasons is that he always makes me feel welcome and understands what I am going through.

Yolie Brooks: I have been seeing Dr. Henderson for about five years now, him and the staff are very understanding and helpful in everyway. He is a Wonderful Dr and he has Great Staff.

Darren Meahl: Dr. Henderson is a Physiatrist (look it up). He is so smart and knowledgeable - it blows me away. He treats chronic pain, and treats the whole patient. He is excellent.You must have a referral to see him.

Tim Schofield: I've been seeing Dr Henderson for over a decade. Great staff, clean offices & great service. They make me feel like family. I'd recommend them to anyone who is serious about their recovery & rehab. ❤️👍~Tim S.

Tammy Gonzales: For many years Ive search for a doctor who wasn't scared of my condition and help me control my pain. I highly recommend Dr.H

Emily Gonzales: He takes time & listen to you & tries different ways to help to lower pain level

Cheryl Whitby: Dr.Henderson is the best Doctor, ever. After getting hit by a car the doctors would just give me pain meds. But with Dr. Henderson he sent me to get Xrays and MRI. He had me checked to find the problem before he would give out pain meds. He tries to solve the problem. With me i always hurt, always in pain. He sat and talk with me. In some case's you can't take the pain away. But we can control it. Without him i would be dead today or laying in a hospital. He is the Best Doctor in Lansing ,Mi.and i Thank God for him. Thank you, Dr. Henderson

Sally Martinez: Dr. and staff are phenomenal.

Kyle Waller: Dr. Henderson & Staff are the best! They actually care about the patient and listen to you. I never feel rushed, they really take their time with me. If it wasn’t for this doctor, I wouldn’t have the quality of life that I do. I hope I can continue under the care of Dr. Henderson for a long time! It’s hard to find a doctor this good and it really means a lot to me and my family!

Kathryn Shattler, BS, MS, RDN: I visited with several pain doctors before being recommended to and accepted by Dr. Henderson. I find that he is knowledgeable, empathetic, and professional. He also takes time to teach me something new I can do to help myself feel better at every visit.

Jane Mishoe: I Love Dr. Reuben Henderson 100%. I have been with him for several yrs. Now and he was the only doctor when i first saw him the very 1st time, that listened to everything i needed to discuss, also he completed all test that he needed too do to help me. His staff is 100% wonderful. Everyone in the office including doc Henderson are like second family. Dr.Henderson really cares about his patients and will go to all the limits he needs to to find out whats wrong and how he can help u. If u are 100% honest with him you will have no issues. I will never go to another doctor in this field unless i absolutely have no other chouce but ti do so. Dr.Henderson has been a God sent for me. Thank you to each and everyone of the staff here, Each and everyone of you are awesome and I am so blessed to have each of you help with my medical care, Thank you so much. I cannot put into words how much you guys mean to me and how much the office had helped me not just with medical care but with the medical care i receive had helped my family life in so many positive ways and i can only thank this office for that.

Becky Gradowski: I have been with Dr. Henderson for over 10 yrs now and I could not have made it through some of the issues I have without him. He has had a receptionist that was not the best and finally of rid of her. I love all of the staff there,too.

Brod Bryant: Great Doctor and Staff,

Kathy Berry: Dr Henderson and his staff are nothing less than wonderful. Dr's amazing care and pain control over my husbands chronic condition, has given us our husband and daddy back!! Thanks to this great medical Doctor and his staff.