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Sunglasses store
1. Sunglass Hut - Okemos
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· 39 reviews
1982 W Grand River Rd Ste 577, Okemos, MI 48864
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Jackie Howes: Amazing customer service.
B Nelson: KayleAnne is the best! Polite, knowledgeable, enthusiastic. A delight to buy from her!
Timothy King: I walked in with a good idea of what I was looking for. The sales tech was very friendly and quick. He presented me with 5 options that were within my requirements then helped me narrow it down from there. I left with sunglasses I am very happy with. This visit couldn't have gone any better. I'm a happy customer .Update---One year later I find myself looking for another pair of sunglasses. This time I was met by KayleeAnne. She made sure I left confident that I made the right choice in brand and style. Once again I left a very happy customer.
Raw Fosho: Great customer service that is second to none, look forward to many new purchases!!!! Thanks again!!!!
Chuck Grigsby: Expensive but quality eyewear!
Sara Bailey: Tried to come several times to purchase sunglasses but they are never open.
L G: Great customer service!
Jeremy Cline: Great selection and prices, even better educated and helpful staff named Haleigh
Nicole Harms: Went to store on. Saturday at 2pm it was closed.
Beth Dumond: Lots of styles and friendly service.
Terry Jones: As I walked in I know the salesman was on the phone with a customer which is okay, not much of a selection they have a lot of sunglasses but was not able to talk to salesman so I left
Adam Earnest: Can't thank Alex enough! Went into the store and they didn't have the glasses I wanted on hand. Order was placed from the store for delivery to my house. There was a small problem with the shipping. I called the store and spoke with Alex. He went above and beyond to make sure my order was delivered properly. Highly recommend!
Connie: The young man that helped us today at the Meridian Mall was very nice and helped us find the right pair of glasses with in our budget. He was very knowledgeable about the different types of lens and why you use each one. It was very refreshing to have someone care about their client and not pressure us to buy something we didn’t like.
Perfect Tony: Love my Versace sunglasses
Ted Mitchell: Love the Sunglass Hut in the Meridian mall. Customer service has always been great! I have bought several pairs due to a very unique eye condition. The gentleman that works their is extremely knowledgeable and always friendly 👍🏻
Nour AbuHaltam: Worst experience buying sunglasses from here due to poor customer service. Kristopher was very rude and didn’t help us at all. He barely answered our questions even though we spent over 400$. If I wasn’t in a hurry I would have come back when another employee was present.
Obigone 1: We were treated so wonderful and loved how she helped us every step of the way in making decisions.
scott dee: Great selection of sunglasses. Classy looking store with classy sales staff that do not pressure you.
Don Zenker: I've never had a problem with them kathy and i always bought our glasses there and they take care of you later if something's wrong
anthony bui: Very nice workers. Helped us pick out some sunglasses we love.
turab raza: The most ridiculous customer service I have ever experienced in the US . Bought a 300$ pair of sunglasses, brought it back unworn in original packing and invoice. Told that the pair has some scratches (visible maybe under a microscope) and refused to return them. One would think that a business of such a big name would have better customer service. Never buy anything from this place!! Everything that they sell is almost twice the price of what you may find the same thing over the internet for. Pease shop online.
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2. SEE Eyewear - Lansing charter township
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· 20 reviews
2945 Preyde Blvd, Lansing, MI 48912
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Charlene Copeland: No.
Roberta E. Stanley: Unfortunately I did not have an appointment as I should have, but Jessika Snider, the Store Manager, quickly came to the door and invited me in. She adeptly sorted through my multiple insurance program issues, and advised me on adapting the frames I chose to serve my individual needs. Her demeanor was professional and exceptionally pleasant. It may well have been one of the best appointments I have ever had in an eyewear store.
Lisa Dobbrastine: I had the pleasure of working with Jessika at the Lansing SEE location. She provided a wonderful experience from start to finish! She ensured that I was the only one in the store with my newborn at the time of my visits. This was huge for me with the current pandemic. My father is currently in remission from a rare and aggressive form of bone marrow cancer and suffers from an extremely compromised immune system. All precautionary measures to protect him and my daughter are always taken seriously so it was very exciting to see how thorough Jessika was creating a safe and sanitized environment for me to get new glasses. I am absolutely in love with my new glasses and give her and this location a 5 star rating! Top notch customer care and service! Way to go above and beyond Jessika! Thank you!
Kimberly Lavon: Hands down the WORST experience I’ve ever had.The first prescription I was given was ineffective in helping me see. I returned for 3 more exams with the same doctor to find the same result.Sadly the worst part was dealing with the staff. I was rushed. Pushed to pick frames then hurried through the rest of the experience just to go home after 2 months from the initial visit WITHOUT NEW GLASSES.Corporate was just as bad if not worse. I ended up loosing money and a great deal of time. Their “Hip without the rip” slogan is false. Take your patronage elsewhere.
Ana Satterfield: Love their craftsmanship, style, and customer service.
Eli Strauss: They were very helpful and adjusted my glasses for me for free
Lil Baby: This store is very clean and I was able to find exactly what I was looking for with the help of the very friendly and attentive staff, I won’t go anywhere else after my amazing experience!
Logan Williams: My father had just lost his job and my mother went in to get glasses before the insurance went out. She was visibly having a hard time. Their employee Jessica was the kindest and most helpful person I've seen. She sat down with us and found discounts for us so we could afford the glasses for our family. She spent more time with us than most people would want and didn't bat an eye about it. I hope they let her know how crucial her kindness was to us. They made me a customer for life.
Amanda: The staff is courteous! The Dr. wasn’t in a rush and actually took the time to make sure my concerns were addressed. First set of contacts didn’t work and they quickly ordered another trial to find what worked best for my eyes.
K: I love this place! Optometrist was very attentive and careful, the staff was great and very helpful, the selection of styles is great from super unique frames to quality basics with just a hint of "extra", and the prescription on the lenses has been spot on.
April Mae: I've bought glasses here and had my eye exam done here before. The place is always clean the people are always welcoming and the glasses are super cute and they are so hard to choose from!
K S: I had a few issues with my glasses and the manager Jessica tried very hard to make it right. She called around to a ton of stores to make sure my frame was found and went out of her way to get me a new frame - with no charge.I would highly recommend this SEE for a great selection and customer service. Thanks so much Jessica!
Sohaib kim: I will never come back to you, my insurance covers $200 hardware and in store i told the staff i cannot pay out of pocket and i love the frames, they were very unhelpful, finally they offered me the worst pairs i ever used in my life, the basic lenses that reflect light and not coated or protected, i wish i didnt say yes. I hate the way i was treated, if i just went to another place, i could have had the best lenses available for less. Anyway am GONE 4ever.
Peter Beard: Got the nose pads on my glasses replaced for free in about 5 minutes.
Ashley Schuld: Walked into this place because I needed my glasses fixed. It was a bad experience from the minute I walked in. Not only was I not acknowledged upon arrival, but i was ignored for the 10 minutes I wasted waited there. The guy working there saw me arrive and didn't even give me a head nod. After 10 min of not being acknowledged I walked out. There was one guy working there. Even though he was with other clients good customer service would have been to say "hi, someone will be with you shortly." It's safe to say I will never go back there for any reason.
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3. LensCrafters - Waverly
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· 237 reviews
5726 W Saginaw Hwy, Lansing, MI 48917
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Russell Wise: Everyone was great and very helpful. From the moment I walked in to the moment I left
Dave Ouellette: A wonderful experience. Everyone was awesome!
Stephanie Williams: Everyone there is super nice.
Jasper Stertzbach: Overall pretty quick and easy, about what I expected from going to an eye exam in a shopping mall. Professionalism was a little lacking, some minor things that would have been done on a traditional eye doctor’s setting were missed, like shutting the exam room door during examination, and having the client see the equipment sanitized by the doctor between patients would’ve been helpful. I was impressed, however, at how advanced their equipment is. I guess being a commercial business has its perks.
Lisa Hands: It was a outstanding experience, great staff
zachary berry: Great service from the receptionists to the doctor. Very caring, helpful, and respectful service
jeniiva_viva: Everyone was very nice
William Arnold: Dr Hernandez was very thorough suggesting additional eye filters for clearer analysis. She is calm & professional vs being an alarmist. Robin was excellent in selecting appropriate frames & processing same.
Michael vanostran: Robin and Amanda up front were amazing with helping me find the perfect set of glasses my first time. They were all so nice and helpful I wish we had more people like them in the world.
Robin Longworth: I was very happy I chose to visit LensCrafters at this location. Robin was very professional, friendly and knowledgeable about the products and services offered.
Rodney Beals: from exam to purchasing 2 pair of glasses everyone was great
Patrick Cole: Charlsie, Jenifer, Dawn, and Dr. Hernandez were all excellent.
Mandi Boes: Dawn is amazing as is Dr. Hernandez...all so knowledgeable and take their time with you. Love the selection of glasses and willing to help you anytime you walk in. Open 7 days a week, how often do you get that availability?! Just stopped in on my way out of town to grab my new glasses...William was so helpful on a Saturday at 730pm! Thanks all
Cory OBrien: LensCrafters at the Lansing Mall always exceeds my expectations! Dawn helped me choose the best glasses and was very helpful when it came to getting me the best deal!!
Nancy Malvetis: I dropped off a pair of sunglasses for repair and everyone was very nice! Erica fixed them the same day and it was no charge. Super helpful in looking for a new pair also.
Jerome Tillman: The exam was excellent the doctor and the young lady In the lab was extremely helpful and knowledgeable.
Carrie Kanady: Very friendly and quick I was able to pick a pair of glasses quick and get out
Jennifer Harrington: Great selection awesome staff and service!
Aaron T.: Great staff, I have always had an amazing experience!
Catherine Lindley: Dawn was very observant while she was looking at my lens prescription. She noticed the inconsistency with a plus sign and a negative sign. Astutely, she knew to confirm with my eye doctor the accuracy of my lens prescription. Dawn was absolutely correct in her assessment that one of the symbols was not right. She rectified this very professionally and apologized for my extra time while she fixed the issue. I assured her getting the script correct is of utmost importance and waiting through the process was no problem at all. Dawn knows her job and proper customer care is extremely important to her, that was obvious. Dawn also very kindly looked up my last visit to answer my questions about the visit in 2021. Great job, Dawn! Thank you Lens Crafters for having an employee like Dawn! And thank you for your location. I live very close and having to make my way to your Lansing Mall location with one eye not working very well, is very much appreciated. Dawn is a wonderful employee for Lens Crafters.
Shana Chambers: Great customer service with a great selection of high end eyewear with affordable pricing.
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4. America's Best Contacts & Eyeglasses - Lansing charter township
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· 133 reviews
300 N Clippert St Suite 18a, Lansing, MI 48912
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Constance Fritzsche: Just went to pick up my glasses and my debit card declined my purchase. After call insurance company and having them give me some ginky excuse the manager waived the 87 dollar cost and gave me my glasses. They are the best.
Drew Foreman: Been my full eyecare provider (contacts, glasses, exams) for about a decade now and couldn't be happier. take advantage of the eye care club and then their prices cant be beat.
Elizabeth Jones: I had both eyeglasses and contacts exams on same day and ordered both eyeglasses and contacts same day.Received a call and voicemail that my eyeglasses were ready this past Thursday which I picked up on Friday before going out of state.It wasn’t until I was out of town when I realized that my contacts weren’t included in the order. Come to find out, the contacts arrived three days before the eyeglasses arrived but they weren’t included in the order.Store associate tried to gaslight me thinking I wouldn’t catch on that they dropped the ball Ruth their communication.Now I have to wait days before I can get back to town before I can pick up my contacts. I’ve been to several locations throughout the country but yet, this location is the only one that treated my order like I was in the drive through at McDonald’s.
civalwargal: The staff is super friendly.
Molly Schmidt: I love my new glasses and the way I was treated at America’s Best! Dr Wong and her staff did a great job!
Joseph Cappelletti: Not sure the point of saying you’re open until 7 pm if you’re just going to close early.
Treshawn Hursey: The staff are so helpful, and go above and beyond to help. I have a child who wears glasses so they are awsome with their patience and the time they put into making things right for him.
Ashton Holland: I really appreciate the staff and the welcoming feeling of the store. The staff are very congenial, extremely helpful with questions and concerns, and have always made sure that I got what I was looking for. Would recommend trying it out or at least walking in to peruse and talk to the staff
peter tucker: Very sad experience. They are rude, impatient, totally out to lunch, and distantly preoccupied with themselves. The place itself is very very cold, and feels more like a factory. They do not undertand facets of eye care health insurance. Their proposal to me was one pair, the other 40%off without insurance? Really? Insurance coverage gives you an allowance. If I want to get three pairs, and stay under my limit that is MY BUSINESS. Stay away
Paula Foster: Excellent service. Nice staff. Really appreciate the professionalism.
John Lewis: Every one was so nice and polite
Mary Moeggenberg: This place is GREAT, very nice people, treated me like family, I would give it a 10 out of 10.I went to the Frandor store, would highly recommend this location to everyone.!!
Michael Carter: Very happy with my glasses they even came in sooner then they said.
Sheila Allen: Drove hour to get there and girl told us they didn't take our insurance even tho they said they did online, we decided to pay out of pocket since we made the trip, as we waited in waiting room , the nice receptionist with the long lashes took time to do her job and found our insurance that they do accept, so thank you to her, she saved us money and went above and beyond!!
Murphy McCollum: I went into get my glasses fixed. Christian helped me and he was the best! He was super kind and fixed my glasses so fast and well. Very happy with the service!
brooke helvie: Super friendly and helpful staff. Doctor was great and super clean environment. Would recommend this location to anyone. Also Phaeryn was very enjoyable and helpful!
Caleb Norris: I had an excellent experience. The staff was very kind and welcoming, they were sure to answer all my questions and address my concerns. It was my first visit but it definitely won't be my last
Kevin Aldrich: Nicole, was very helpfull the entire experience was made very comfortable.
Karen Hill: The staff is very knowledgeableand Haileigh was very helpful with helping me to decide which frame looked best. I would recommend that if you haven't had an exam to go there $80 total out the door with 2 pairs of glasses
Kelli Hebert: Haileigh was very helpful. Knowledgeable and polite.
Connor Ireland: Dr. Wong and her staff helped make my visit quick and easy while also giving a thorough eye exam. Phareyn had a great attitude and was very helpful fitting my frames and cashing me out.
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5. Pearle Vision - Lansing
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· 38 reviews
5224 S Cedar St, Lansing, MI 48911
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Marilyn M. G.: I went in just for an eye exam (glasses and contact lenses). Their location was very convenient to where I work. I feel that Dr. Matson did a good job with the eye exam, although he doesn’t have the best bedside manner…easy enough for me to overlook. After meeting with the doctor for about 30 minutes, he brought me to the front of the store. The front office staff were definitely friendly, until after I paid for the exam. I explained to the office manager that I did not want to purchase from Pearle right now, as last year’s glasses were still good, and I had several pair of contact lenses from last year, so wasn’t in a hurry to purchase more. When I asked for copies of prescriptions for both exams, I was told by the office manager that they don’t give copies of the contact lens prescription until the sample had been tried and worn for a week. This would ensure that the new prescription worked well for me. However, she still wanted me to order and pay for the new prescription at that time, without trying the sample lens. This didn’t make sense to me, so I asked again for copies of both prescriptions, telling her I didn’t need to buy anything now. She said she would give me the glasses prescription, but not the contact lens prescription. I offered to give back the one trial contact lens that the doctor gave me. After that, she rolled her eyes, walked to the back office, and returned with copies of both prescriptions. Not the customer service I expected after reading such great reviews. But that could be because I didn’t spend hundreds of dollars there. I’ve never had that problem with other optical offices. Needless to say, I won’t be back there.
Sasa Srbljanin: Couldn't ask for better service!
Angela Moeller: The staff was very helpful thank you so much and I really really love my glasses
T. Reed: Very friendly staff. They were busy and short staffed but still helped me replace my nose pads! The blonde woman had taken the time to make sure they were comfortable and everything.
Isla Andrews: I went in for a long overdue eye exam and everyone was incredibly helpful. Kasi in particular was incredibly kind and had very good taste in what eyewear looked good on you. Will be going back.
Carole Anthony: Everyone here is great, Dr. Matson, and all of the staff. Very professional and extremely helpful with frame decisions. The best in customer service. They're always so friendly and helpful. Can't say enough good things about all of the staff. Always a pleasant experience. Thanks to you all!
Eric Voss: While visiting family in Lansing, I lost a contact. The wonderful people at Pearle Vision called my Doctor, and gave to me 2 new contacts--free. Thank you.
Tristan Warmels: The staff and selection here are amazing, they really care about walking you through all of steps and helping you get a great pair of glasses! Tracy is amazing!
Essence Harris: Dr. Matson and his team are amazing! This was only my second eye exam, YES IN LIFE, and this was a much better experience than my first. His team was knowable and patient. They helped me understand each expense as well as my insurance coverage. Dr. Matson provided a thorough exam and helped me to better vision! Looking forward to being a repeat customer.
T Yang: Clean and great staff that were all attentative.
otetwin schrubbe: Representative didn't care to confirm that i have optical coverage? I wasn't aware your company didn't have the time to check my insurance policy.
Chris Hatfield: Wow, I can't say enough good things about this location. Dr Matson and the staff are top notch. Very friendly, and helpful. We did run into a snag, but they turned it right around to make it right without me asking or really having and expectation for them to do so. That shows they care, and were paying attention, which is what you want when it comes to your eyes. Thanks all for helping me out.
Lidia Valdiviezo zapata: Quisiera saber si alguien habla español, porque yo no hablo ingles y si aceptan los reclamos de IBWL local 17, que es la que me cubre el seguro de vision gracias
Madeleine Dubelko: Everyone in this office rocks! All of the staff are so friendly and helpful. Dr. Matson is great! He definitely cares about all of his patients. My appointment was quick but not at all rushed, and I got help picking out new frames by Tracy! Everyone is also following the Covid regulations and regularly sanitizing surfaces.
J V: I took my 90 year old mother in for new glasses. A lady named Kasi was helping us, she was very knowledgeable, helpful, professional, kind.While she was helping us a man walked in without a mask, she instantly approached the man and he was giving her a hard time. She stood her ground, gave him a mask before allowing him in the store and I GREATLY appreciated that! The customer was rude to her and that is not acceptable.Because of her I will bring my son in when he visits from college out of State and I will go back when it's time for myself to get new glasses.She is an amazing woman, much respect, and thank you! More people should be like you.
Ross Helmick: We have always received excellent service at Pearle Vision.
Tiffany Warnaar: As always top notch customer service!!! Thanks Pat!!
Anna Reed: My mother and I have been going to Pearle Vision in the Jolly/Cedar plaza for years. The staff is always nice and helpful. They have a large selection of frames that are very fashionable. The staff take time with you to find that perfect look.
Robert Mucci: Extremely rude and disrespectful
shay pulley: I have been a client over 20 yrs.
Jamie Welsh: Dr. Matson has been my optometrist for 15 years, and I find him to be exceptional! He is friendly, personable, thorough and patient, as well as having a good sense of humor. He has a very gentle and easy style, and I never feel rushed through my appointment. The staff is also extremely friendly and helpful, and the manager, Patrick, always spends as much time as I need to help me pick out my frames, and their frame selection is awesome. He's also very personable and funny, as well as knowledgeable! It's always a fun and positive experience all around, and I highly recommend Dr. Matson and his staff for all your eye care needs. They strive for excellence and satisfaction in patient care. I so appreciate that in today's world where we often feel like a number and not a name.
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6. SVS Vision Optical Centers - Delta Charter Township
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· 216 reviews
609 N Canal Rd, Lansing, MI 48917
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Jolynn Richard: Took our 5 year old in for an appt today, the assistant was wonderful! Great with him and he was ok being there. But once he got to seeing the Dr that all changed, he made my son uncomfortable, he had no patience for kids what so ever! Needless to say we did not finish the exam, it was a waste of time and insurance use! Would never recommend this place with this Dr for any child!!
Troy Jones jr: Very helpful and polite
Jose Salinas Jr.: Great eye care, great staffAll my eye care needs are met.Always have a good experience there. Great selection of fashionable eyeglasses.
Tamara McAfee-Flowers: The staff was so good with my granddaughter.
Letta Dibaba: Dr. Joncas provides great feedback, and the on site staff is friendly and professional.
Donna Casey: Through exam with Doctor, staff was great in helping me pick out frames:)
Marjorie Martin: It’s good quick and easy she know what you’re doing
Betty Kushmaul: We love SVS staff is amazing Dr is great we love them
Allan Dale Cyphert: Purchase new glasses from your company. They come in in a timely fashion. And the girls in the office were very friendly and helpful.
Gary Shaw: I got in for my appointment in a timely manner. The eye exam was carefuly done as was the fitting of my new glasses. I was very happy with the service i recieved.
Elizabeth Sell: Very friendly and polite...They got his glasses for him fast
DAVID SZCZESNY: Mary is Excellent!!!
Alley Robison: The staff at the counter was amazing! The wait was a little longer than expected, but that is no fault of the staff in the lobby. I did not care for the eye doctor at all, but that’s ok.
Terri May: Great service! Took time with both the sale and when I received my glasses!
Alonte Haygood: The people there were polite and friendly, the place had a calming atmosphere. There was no problem an I was able to find the glasses I want an they helped me get it recommendeding what would be good. I'm loving the glasses and highly recommend this place!
Jason Koval: Nice folks, cheerful atmosphere, and Dr. Luc Joncas is very personable and friendly. I will be back next year!
Cassandra Carter: Other than not having my file, the service was great
L M: Recommend SVS Vision. Appointment went smoothly. Doctor was great to work with. Mary was extremely helpful and patient explaining my insurance benefits. Went for contacts but also ordered glasses due to the great affordable prices.
Elaine Tyler: People are very pleasant and helpful fitting my glasses and lenses.
Eva Winston: Awesome
Jessica Jones: Wonderful experience as always!! Thank you SVS Staff!!
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7. America's Best Contacts & Eyeglasses - Delta Charter Township
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· 66 reviews
533 N Marketplace Blvd Suite 6, Lansing, MI 48917
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Carrie Crothers: Great customer service. Everyone was very helpful and happy to help.
Jeannie Neal: Dr Stewart is super nice and answers all your questions. Apryll who helped us pick our glasses and did measurements and explained all options was very knowledgeable and so friendly! Great experience will be going to this location again, nice big rooms and great atmosphere
Mike Herritt: Experience with the staff has been wonderful. I’ve never had any issues when I go in to have my prescription checked. The doctor that did my eye exam was very thorough and considerate of all avenues that my insurance would allow. The ladies up front helped a lot in picking out new glasses. Overall made my experience with vision care very pleasant. Also the day I went in there were children in the lobby. I noticed all the staff on the floor were very good with the children. As a father myself I was very happy to see that. Definitely recommend this place and it’s wonderful staff for those who are looking for a smooth and painless process with any eye care needs.
Wendy Snyder: I have had glasses for almost my entire life. Americas Best provided me with the best customer service, exam, and glasses I have ever had. Thank you to the team at the West Lansing location.
Chelle: Came in to just have my eye cleaning solution refilled. I stood at the front desk for a little while. Then was asked by one of the employees with the glasses and dark hair , didn’t catch her name. to come have a seat. As, I sat there she started helping a customer, I asked her how long did she think It would be? She said she didn’t know. This is when she informed me that the lady she was helping had an appointment and that she and the other lady were the only ones working. Meanwhile another lady comes from the back and asks what was it that i needed and I told her and she stops what she is doing to take a few seconds just to refill the cleaning solution. Just a few seconds is all it took. Then another lady comes in and she was asked if she had an appointment. She says no she just wanted to look at some glasses.or some frames or something of the sort. she was seated and was in the process of being helped . Meanwhile I would have still been waiting if the lady hadn’t taken just a few seconds to just refill the solution .Again, just a few seconds is all it took. So my thing is why was what the the lady that came in after me that had no appointment as well. . Why was what she needed was so much more important than what I needed. You lost me as a customer and my family members and friends as well.
Jim Spring: Excellent service and great people who care. Shout out to Apryle who was fantastic in helping us choose glasses that looked awesome. Thanks for always making our experience easy and fun.
P & R Burry: Worst technician ever. I had my exam, which was fine but the technician to help me with frames had no idea what she was doing. She got very little help from the experienced tech nearby. She was basically thinking out loud about which charges she should charge me then quoted me about $400 per pair on $79 lens!!!! What a rip off!! When I asked if that was correct- almost $800 for 2 pair she it was - it's the reflection package and lens apparently. Don't waste your time or money here. What a disappointing appointment! I thought she would at least offer me other options in my price range. Will NEVER go back!
Nanette Biang: Great with a young girl and I that I bought glasses for!
Precious IstillhaveaDream: I love this place. Me and my daughter's are always treated with respect and kindness. Great customer service for sure
Judy: Made an appointment in advance for an eye exam and received TWO Confirmations back from this store confirming the Date and Time of my Appointment. Drove 30 minutes today for this appointment and I arrived on time. They claimed my appointment was for a different time but I showed them the Two confirmations still on my phone they sent me with the correct Date/Time. Then they blamed it on their computer but refused to honor my appointment and told me I would have to reschedule. Told me I could sit and wait to see if there were any no-shows the rest of the day. Really? Have been coming to this store for years but there will be no rescheduling because I will never be back!
steve hagle: Makayla was amazing! Our insurance was rather complicated and she took the time work through it. Everyone one else at this location was also very polite and professional.
Monique Edwards: The receptionist Renee is so nice. Catherine was very helpful
Victoria Fosket: Very pleasant to deal with and prices are great.
1978atcarroll: Best place in town to get glasses or contacts, knowledgeable friendly staff who provide excellent customer service.
Vincent Hall: Renee is very professional, friendly attitude made the trip worth it! She is incredible!
Kate Goings: Angelina, Angie, Renee and the Doc are all great. My husband and I have fun with them, get wonderful service and end up with glasses and contacts for a good price.
Kristina Bucki: Fast and friendly service. Dr Stewart is great working with Children.
Alexandra Bailey: Kim was so great! Very knowledgeable and friendly and made our experience smooth as possible. She was able to help us find frames we liked and picked the winning pairs!
Diane Wimberly: Both Aprylle and Kim were very helpful and through with my frames. They took the time to make sure everything was correct and looking good.
Judi Sikarskie: The Americas best location on Market Pl., Boulevard in West Lansing has wonderful customer service. The manager, Kim, is very willing to listen to your needs and does what she can to keep you satisfied. The doctor is very knowledgeable and friendly.
jillykz: I was in to the Marketplace location for my first time recently and I had the most pleasant experience ever. From my first phone call to the front desk staff, to my check in, to my initial exam with the tech assistant, and then with the eye doctor. I had excellent, friendly and professional service from start to finish. I will definitely be back in 2 weeks for my permanent contacts and I will recommend this office to anyone who asks.
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Optometrist
8. Jones Vision Center - Lansing charter township
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· 42 reviews
1515 Lake Lansing Rd G, Lansing, MI 48912
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Optometrist
9. LensCrafters - Okemos
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· 106 reviews
1982 W Grand River Rd Ste 815, Okemos, MI 48864
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