Best Water Damage Restoration Service Lansing Near Me

D Graves: I was the contact and on-site person at my sister and brother-in-law’s house working with J & L crew. They were on-site for water damage and clean up from sump/back up failure. It was easy to make the call, get on the schedule and have the guys do what they did to get the water out and basement dry!A special thanks to Justin who was timely, professional, explained everything every day, has great customer service and overall did a great job. I’d also like to thank the crew of Andre’, Sean, Zach M and Zach K.We’d all contact again and recommend J & L Restoration and Cleaning!Service:Water damage-related cleanup repair

Mckenzie Barna: Had a great expirence until billing came up. The guys came out and drained our flooded crawl space. Was quoted 500 and some change I expected a little room for overage. I was than offered a fan and a dehumidifier to be Sat in basement to dry it out. I was told by three different techs when asked what is the hourly fee for this? Is there a charge? NO, WE WILL NOT BILL YOU FOR THIS. All of a sudden we have 2700 dollar bill to eat we ask the question we get lied too. My fault for not getting it I writing. These people prey on weak and desperate people in desperate situations. I have half a mind to report these practices to Better business bureau. Steer clear if you don't want hidden fees. Not to mention it took them two weeks to bill us because they were "behind". Don't do it just don't scroll past them and choose another.Services:Flood cleanup,Water damage-related cleanup repair

Kathi Hoisington: Positive:Professionalism,Quality,ResponsivenessJustin has a very confident professional manner. He explains what he is doing and always follows up with asking if you have any questions.Very hard worker.Services:Mold mitigation,Water damage-related mold removal,Water damage-related cleanup repair,Mold remediation

Ariana Mccauley: Positive:Professionalism,Punctuality,Quality,ValueEveryone was great and got the job done fast.

just _killer517: Justin did great so did the other guys

Bobbie Doe Snow: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueJustin & his team were very prompt, courteous, & efficient. When I had questions about the process, he answered to the best of his knowledge or told me who to ask. J & L Restoration does great work.Services:Flood cleanup,Water removal,Flood restoration

Janine Winters: We were very satisfied with the work done by J&L Restoration. Despite being very busy, a crew led by RJ responded the day we called with Camara (main office) moving quickly to coordinate quick and efficient service. All team members -RJ, Justin, Zach, Gabe, Andre, Adrian, and Mason were skillful and terrific to work with. The job was completed sooner than we expected.Service:Water removal

Kenric Romel (WhiteAura Light Walker): Positive:Professionalism,Quality,ResponsivenessAndre and Zack were concise and efficient. They were both professionals whom went above and beyond with their duty. My home is in better shape now after leaving than it was before they arrived. Thank you for sending a team the exemplifies Accuracy J&L Restoration.Service:Water damage-related cleanup repair

Theron Flint: Justin done a good job!Service:Water damage-related cleanup repair

Christina Medina: Service:Water removalPositive:Professionalism,Punctuality,Quality,Responsiveness,Value

Martha Laycock: Dan is a wonderful project manager and the men he sent to do work at my home were sweethearts. They did a professional and great job plus realized that I was not feeling too great from being recently in the ER and brought me a whopper for my lunch. What a wonderful surprise! Would I hire themagain, yes I would in a heartbeat!. Thank you Justin ,thank-you RJ and thank you Dan. You all have been a blessing to me! You all are welcome to my home anytime.

Edsel John Evangelista: We will be getting J & L to clean a couple of couches at our new place. I will recommend to friends.

Alvi Jessiel Marquez: Very good service. Our 2-bed unit needed carpets cleaned as we were vacating.

Carrie Budd: Positive:Professionalism,ResponsivenessThey did a great job. Initially I was not satisfied, but the owner personally took the time to get the issues addressed and the results were very good. Recommend this place for mold remediation.Services:Mold mitigation,Mold cleaning

Arvin Paruli: I love how they did the after photo its look brand new.

Jason Montenegro: Positive:QualityThe level of service provided is always beyond the expected requirements.

Aira Lapid: Positive:QualityIt's an absolute pleasure to do business with J & L Cleaning & Restoration. We received such friendliness, efficiency & professionalism. Would highly recommend them to anyone and everyone!

Johnny Kenaya: One of the best companies that I have ever interacted with in any industry. Professional, friendly, helpful, cost appropriate, high integrity, and they go above and beyond. I have worked with other companies in the past where they wanted to do the bare minimum, and made me feel like I was asking for a favor for them to do their jobs And do them well. J&L made me feel like they would do the exact same quality of work if they were working on their own homes. I highly recommend and you’re welcome in advance.Services:Flood restoration,Water damage-related cleanup repair,Water removal,Mold mitigation,Flooring,Water damage-related pest control,Roofing,Sewage cleanup,Carpet cleaning,Water damage-related mold removal,Remodeling,Plumbing,Fire damage cleanup repair,Mold remediation,Flood cleanup,Mold inspection,Mold damage restoration,Mold cleaning,Painting

Sylvia Ray: I wouldn’t use this company! The owner Mr. Johnson should be jailed for SENIOR FINANCIAL ABUSE! This company left my dad’s house a mess in 2017 and I thought the water was mediated until recently a lot of BLACK MOLD was discovered in the basement and living room, and was informed that J&L was the company my dad’s referred him to because they are on contractor connect. They responded to do some work from wind and water damage and DID NOT do any water mitigation and now there is mold. You did repairs to the ceiling, and NOTHING to the floor carpet which hadbeautiful wood underneath that water had landed on. You replaced ceiling tiles and NOTHING to the basement floor where water also landed. You clearly saw water and DID NOTHING! YOU WERE responsible for mitigation because you was the contracting company per the insurance company and NO water mitigation was done nor suggested by you!You can try and escape responsibility but you are a terrible company.Service:Water damage-related cleanup repair

Brandon Sitto: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueHad such a great experience with this company. Fast and reliable. Friendly and knowledgeable. Wouldn’t just use them for restoration. I would use them for all the services that they have to offer cause I know I’m getting quality work done. Would absolutely use again and would refer to friends and family.

Jennifer Alexander: Camelot came to our house at the recommendation of our plumber after a pipe burst and caused water damage. They showed up quickly and were initially very professional. Then it came time for the estimate and it turned crazy. The once nice technician turned into an aggressive, belligerent *-hole. What changed his behavior you ask? My wife ask simple questions about the process. Specifically concerning insurance reimbursement and why we were being asked to pay the insurance deductible to them instead of our insurance company. He was dismissive and condescending. He started openly criticizing her. He was verbally aggressive and the way he spoke to her was abusive. All this while sitting at our kitchen table in HER home . I stood frozen thinking there is no way this is actually happening. My biggest regret is not heading to the kitchen for our cast iron skillet to shut this guy up. It was outrageous! I’m not sure if this is standard behavior for him, but my guess is he showed us exactly who he is and what type of company Camelot is. If you are a woman, a minority, LGBTQ, or anyone who doesn’t feel like enduring coercive sales practices and verbal abuses, I’d avoid Camelot. If this is the people they employ then it’s a big NO for me.

Vera Saade: Services:Water damage-related mold removal,Water damage-related cleanup repair,Mold remediationPositive:Professionalism,Punctuality,Quality,Responsiveness,Value

Andrew French: We had a sewer disaster in our basement a clog "downstream" from us resulted in sewer water overflowing our basement sink, after a call they were there within a couple of hours, did the cleanup, threw away damaged stuff, and disinfected the floor and walls of our MI basement. Next day plumbers came and to address the sewer line issue, and we ended up with more "water" on the floor. Camelot came back and did it all over again. Consummate professionals, understanding, helpful, and worked with our insurance carrier to arrange payment.Services:Water damage-related cleanup repair,Sewage cleanup

Will Harris: My sump pump had failed and caused flooding in about 50% of my basement. Camelot came in did an assessment and gave me a price to complete the restoration. Initially, I felt their cost was a little on the high side. But I discovered that their pricing was very competitive. Even though it was early evening, they started that same day. They were efficient, thorough, and professional. In other words, they did everything necessary to make sure the basement was dry and sanitized to ensure that no mold would grow. I am very satisfied with the results.Services:Flood restoration,Water removal,Water damage-related cleanup repair,Mold remediation

Daniel Richards: Very knowledgeable staff and fast friendly service. They definitely go the extra mile to assure you that your issue will be taken care of and thry take the time to educate you as to what you can do to avoid issues in the future. Highly recommended.

Andrew Mattes: Positive:Professionalism,Punctuality,Quality,ValueClaud and the boys came through and cleaned up a sewage backup in our basement. Our house smelled like a toilet, but now it smells like a lemongrass meadow. Thanks guys!Services:Water damage-related cleanup repair,Mold remediation,Sewage cleanup

Kay Waldon: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueI highly recommend Camelot service's. They did a great job from beginning to end.Service:Water damage-related cleanup repair

Sarah DeVoe Gonzalez: We had a pipe burst in our basement due to freezing. Camelot was recommended by the plumber who fixed the pipe, and they responded within about 12 hours of the initial call (this was a very fast response as they were inundated with burst pipes from a blizzard). They worked quickly to assess the damage and put in dehumidifiers and heaters to dry out our basement and living room. They worked directly with our homeowners insurance, kept us informed of every step and were SO professional and kind throughout the entire process. Because they responded so quickly, we have minimal damage to replace. I hope I never need their services again, but will ONLY use Camelot in the future!Service:Water damage-related cleanup repair

Julie Conroy: I had one of the worst housing disasters I could imagine, and Camelot was amazing in their remediation efforts. They came out within hours on a Sunday, their crew (James and Keith) was attentive to detail, great about communicating their timing for their work schedule, and even were patient with my playful dogs who loved having the new people in the house. While I hope I never need remediation services again, Camelot would be my first call if I do.Service:Sewage cleanup

Debra Walker: Positive:Professionalism,Punctuality,ResponsivenessVery knowledgeable and professionalService:Water damage-related cleanup repair

Nature's Cream: These guys were extremely helpful, professional, and came out very quickly. Their speedy response saved my subflooring from having to be tore out. And they were helpful with things that they didn't have to address as well. When I had a problem down the road they came out and looked at it to see if they could do anything. They didn't have to do that either. I highly recommend them to anybody with water damage.

Helen Tuinstra: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueTechnicians were knowledgeable, professional and friendly.Service:Water damage-related mold removal

Ron Patterson: Company was over priced and charged extra days because an employee didn't want to work on Saturday to pick up the equipment. When they came out on the first visit they overwhelmed an elderly and widowed lady and got her to sign an outrageous amount of over $7000 telling her that they needed to get to work right away. By the time she could think something wasn't right and she got a hold of me it was irreversible as she had been pressured to sign the contract right away When I talked with the owner and told him that she only had coverage for $5000, he told me to send the insurance check for $5000 and he would work out a payment plan for the remaining amount that turned out to not be true and charged a credit card to the max as soon as they received the insurance check and their office later told her they don't do payment plans so I was lied to. My advice is to look around before you sign that contract as any company is only good as as its owners word.Service:Sewage cleanup

Judy Hadley: Positive:Professionalism,Punctuality,Quality,ResponsivenessThis team was responsive and started the work within hours of discovering the problem. The technicians were friendly, polite, and knowledgeable, able to answer any questions. They were efficient and conscientious about their work. We were very satisfied and impressed with their work.Service:Sewage cleanup

Skin Love: Positive:Professionalism,Punctuality,Quality,ResponsivenessI had quite a bit of water in my basement right before closing on my house. They came right over and immediately got to work. The basement looked better than it did before. I am very pleased with the work done and how efficient they were. Highly recommend.

Renee Canady: Service:Water damage-related cleanup repairPositive:Professionalism,Punctuality,Quality,Responsiveness,Value

Deborah Ray: Service:Sewage cleanupPositive:Professionalism,Punctuality,Quality,Responsiveness,Value

Katherine Hodge: I am a new home owner. What looked like a small water leak from a hose in my basement turned out to be an ongoing issue that had soaked a portion of my kitchen subfloor and created mold in adjacent areas. Camelot arrived and immediately set to work and advised me to call my insurance company and told me what would likely be covered and would not be covered. A team of people coordinated to expose the wet wood, dry it out and eliminate materials where mold had settled. They showed up when they said that they would and completed their work as promised and cleaned up any mess that had occurred. I couldn’t be more grateful for their help during an upsetting time. I highly recommend their services.Services:Water damage-related mold removal,Water damage-related cleanup repair

Michael Unsworth: Camelot came out within two hours of my contacting them. My questions were answered to my satisfaction and I received good advice on a number of matters. The crew set up the fans and dehumidifiers very efficiently.Services:Water damage-related mold removal,Water damage-related cleanup repair,Painting

Ericosmith27: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueI can’t say enough about this company and its people. They are awesome folks. They are confident in what they do and they will make sure that you know that. I pray God I ever need their service in the future but if I do I’m calling and asking for Claude.Services:Water damage-related cleanup repair,Sewage cleanup

Chris Parker: Brian, Justin, and Zach are the bet. Polite and respectful. I would recommend this crew.

Logan Simmonds: Had an awesome experience with Servpro East Lansing/Haslett. They were able to assist all hours of the day. We had a skunk get in our crawl space and sprayed. The smell was in the entire house. Using these guys we were able to get the smell out in just a day or two. Would highly recommend for their customer service and their ability to eliminate the smell. Thank you Servpro!!!

Gavin and Kelly McGraw: Had a sewer clog that caused a moderate amount of water damage. Kerry and Jimmy were diligent and professional they worked quickly to identify and remove the damaged areas. It took a couple of times out for everything to dry out. Each time the guys we’re heading here, they would call and let me know. Kerry and Zach did the final check and they are consciences about cleaning up after themselves and very friendly.Services:Mold mitigation,Flood cleanup

Ben Ebener: Kerry, Jimmie and Zach did an outstanding job. I really appreciate the care they took with my house while doing their work.

Bret Valkuchak: Positive:Professionalism,Quality,ResponsivenessKerry F. and Zach M. were assigned to help cleanup our basement that flooded. They were both very professional and informative throughout the entire process. I would highly recommend Servpro to everyone.Services:Water damage-related cleanup repair,Mold mitigation,Water damage-related mold removal,Mold inspection,Mold damage restoration

Chris Chaney: Positive:QualityBryan Crandall and his team were incredible. They were extremely kind, thoughtful, accommodating, and had great communication throughout the whole process. The quality of work they did was impeccable and I could not be more happy with their services. I could not recommend them more.Service:Sewage cleanup

Nick harry: Positive:QualityThey showed up even though they were swamped. They worked hard and kept in contact with what they were going to do. Would recommend to other people with this issue.Services:Flood restoration,Water damage-related cleanup repair

Linda Allen: Positive:Professionalism,Punctuality,Responsivenesswe were impressed with the answers to our questions and the quality of the workmanship. they were very respectful of our home . this was a great company to deal with and would highly recommend them.Service:Water damage-related cleanup repair

robert beam: Positive:Punctuality,Quality,Responsiveness,Valuevery timely, professional service!Service:Flood restoration

Dan Smith: Positive:Professionalism,Quality,ResponsivenessKerry F. and Dakota did a great job with a cleaning and painting project after some water damage. Good customer service all around, with clear communication from Bryan and Brian who handled the estimate.Services:Painting,Water damage-related mold removal

Adam Krueger: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueAfter finding what looked to be mold in our acttic my wife contacted serve pro and it’s in a day kerry at my house on time and quickly set our minds at ease . Thanks to Kerry and serve pro for your help and serviceService:Mold inspection

AkACappy517: Bryan Crandall & his team were beyond amazing. I was helping a lady with her insurance claim process and was the remodel contractor. I recommended servpro. From day 1 Bryan & his team were 100% professional and polite. Any questions I had they would give me 1 on 1 attention to make sure I understood. Every so often Bryan would make a appearance to check on the work his team was doing and always made sure I did not have any questions that needed answered. Bryan's team even had to make a few unexpected trips out but did it so promptly that it never affected the time frame of the work that needed to be completed on their end.Servpro / Bryan & his team are 100% recommended for all your needs! Please visit their website to see what they can help you with that will also allow you to experience the once in a lifetime customer experience I had the pleasure of dealing with!Aaron CapitanoAC Mobile Home MaintenanceServices:Mold inspection,Mold cleaning,Mold mitigation,Water damage-related cleanup repair,Water damage-related mold removal,Water removal

Susan Adams: Services:Water damage-related cleanup repair,Water damage-related mold removal,Water removal

Jodi Hershey: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueWe had a great experience with them! Kerry F. , Justin W., and Dakota R. did a wonderful job and were extremely professional. I would highly recommend them!Services:Water damage-related pest control,Water damage-related cleanup repair,Water damage-related mold removal

Calvin Long: A flood occurred in the lower level of our home due to a refrigerator ice maker hose failure. Two excellent ServPro teams assisted us in the water removal and restoration. They were responsive, prompt, careful, knowledgeable, attentive to detail, effective and thorough. They communicated with our insurance company and addressed all necessary details. We are 100% pleased and satisfied with services received. Special thanks to Brian, Taylor, Sam, Kerry and Dakota. You do excellent work and are a credit to ServPro. Many thanks!Services:Flood cleanup,Water damage-related cleanup repair,Flood restoration,Water removal

Trae Townsend: Great service from the whole Servpro team, including Kerry, Bryan, Dakota, and others! Water damage is always a stressful time, but these guys did everything possible to limit the stress and take care of the work. Prompt and professional! I would highly recommend to friends and family if they found themselves in a similar position. THANK YOU!Services:Water damage-related cleanup repair,Water removal

Jeremiah Baynes: Positive:QualityIn one of the hardest times of our home ownership experience...Tommy from ServPro has been a God sent. He was on site within 3 hours and has been very informative and supportive through the whole process. Making a difficult situation as easy as possible...Highly recommend!Service:Water damage-related mold removal

T Kingsbury: Great service! Very much recommend.We discovered a basement flood in the morning and within hours the SERVPRO crew arrived promptly to begin same day service.The whole crew got right to work and fast.Completing as much as possible the first day, stopping only as we needed to have a sump pump replaced to prevent additional water flooding and returned promptly the next to continue at the same pace.Answered questions and kept us informed of steps taken throughout the whole process.Resolved any additional concerns that were discovered.Gladly recommend their servicesServices:Water damage-related cleanup repair,Water damage-related mold removal

Nick D'Isa: Kerry F. from Servpro East Lansing/Haslett was amazing to work with. His professionalism, attention to detail, and communication is the reason I am writing this review. So the back story: 5 years ago we had some construction done adding a new kitchen including all new plumbing. Fast forward this past weekend we had a run-of-the-mill clog in the line. Well, what we didn't know was the PVC drain pipe had a saw cut on the top of it. Because the drain was backed up it began leaking out of that cut on the top of the pipe. This flooded one of our downstairs bedrooms. Because we use it as storage it went unnoticed for an extended period of time. It also meant water and kitchen/dishwasher sewage had flooded the room and the carpet, baseboards, walls, and of course caused the ceiling to cave in. We had a mess on our hands for sure. We called around and Servpro East Lansing/Haslett not only answered the phone but was able to come the same day and start the cleanup. Like I said Kerry F. from Servpro East Lansing Haslett was AMAZING!!. He was prompt and on time, answered all our questions. Kept us informed during the whole process and let us know how things would go and what they needed to do. Most important was he also let us know what we needed to do. Thank you again so much for all the help!!!!Service:Water damage-related cleanup repair

Richard Greeson: Wendy, thank you for all your hard work!! You are the Best. Kyle you work hard and we appreciate everything. Heather again Thank you for all you did. This is a awesome team Wendy, Kyle and Heather your the Best. We truly appreciate all you did for us!!!! Wish there would 10 stars because you ALL would be the first team to get 10 Star’s proud of you All.Service:Water damage-related cleanup repair

FL O: Services:Water removal,Mold damage restoration,Mold mitigation,Flood cleanupPositive:Professionalism,Punctuality,Quality,Responsiveness,Value

Zenia Kotval: Great job! Thank you for finishing before the Thanksgiving holidays. A special shout out to Sean, Zhi and Mary. Mario’s commitment to customer service is commendable!

Ashleigh Black: We had mold and water damage from a leak from a failed drain in our upstairs shower. Puroclean came out quickly to assess the damage and get the mitigation started. What was thought to be a small amount of damage turned out to be a much bigger project than expected but Puroclean was quick and accommodating with my family’s schedule. Mary was so nice and compassionate and really great at making me feel comfortable with the whole process. We are so grateful for the service they provided and if we ever have to have something like this again would love to have them come back out!Services:Water damage-related mold removal,Mold mitigation,Water damage-related cleanup repair

Kimberly Dalman: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueWe had extensive water damage in our basement. Puroclean was professional and courteous. They explained the whole process in detail and over- delivered on their promises. A great company to deal with in a difficult time.

Nurmaisarah Abu Hanzalah: PuroClean of Lansing was phenomenal! We had water damage in our bathroom and basement. They came out the same day we called them, provided an inspection, and began working on our problem immediately! I have used many contractors for repairs and home damage in the past, and I have never had a company respond so quickly. They inspected the water damage thoroughly, addressed all of the problem areas, and even provided reconstruction services -- quality work all at a very fair price. Every PuroClean employee with whom I've had contact has been responsive, knowledgeable, and friendly. I strongly recommend PuroClean of Lansing!Services:Water removal,Water damage-related mold removal,Flood cleanup,Water damage-related cleanup repair,Water damage-related pest control

Aubree Nim: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValuePuroClean did an amazing job! Everything from the estimate, value, communication on the proposed work and the quality of the work being performed-- They were really professional, and were able to assist in any way that they could with me and my rental property company. I will definitely be using their services again, highly recommend!Services:Water damage-related mold removal,Mold cleaning,Mold inspection,Mold damage restoration,Mold mitigation,Water damage-related cleanup repair,Remodeling,Carpet cleaning,Mold remediation,Flooring

Allison Hill: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueMy mom had water damage in her basement and Brandon was out the next morning by 10:00 am and took care of everything that needed to be done. He went above & beyond our expectations. Very professional and kind. I highly recommend this companyService:Water damage-related cleanup repair

Daniel Dinion: Mario and Brandon did a great job with my condo. There was a leak from the unit above me and they came right away cleaned up the water and started the mitigation process in the kitchen area and furnace area. I am so happy with how clean they kept the place they made sure to not let any dry wall or smell or water get into the living room or any other places of the house. They are now finishing the the dry wall, I recommend them because they treated my home like it was there’s they made sure not to make a mess and cleaned up after themselves and got rid of the water.I’m really glad I called them!Services:Mold inspection,Water damage-related cleanup repair

Tomeyshia Walker: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueBrandon, Palo, Moo and Mario were great to work with. Definitely will be referring them to others in need.Services:Plumbing,Painting,Flood restoration,Water damage-related cleanup repair,Remodeling,Flooring

Nicole Miller: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueFantastic job when we needed water removed from our basement!Service:Sewage cleanup

Brandon Harris: Services:Mold inspection,Water damage-related cleanup repair,Sewage cleanup,Fire damage cleanup repair,Water damage-related mold removalPositive:Professionalism,Punctuality,Quality,Responsiveness

Michael Hesano: Service:PlumbingPositive:Professionalism,Punctuality,Quality,Responsiveness

ashley valentin: Never called back that I can remember if they did I never got a bid

Sarah Herwarth: Positive:Professionalism

Crenshaw Peterson & Assoc. PC: We had a break in and needed someone to clean up all the glass, we called and they were here within 30 minutes! They were amazing and their staff is friendly and so helpful!!!!

Storm Herwarth: Positive:Professionalism,Quality,Responsiveness

Jarrod Chapmann: Good Place to work

Karon Siano: It’s been a great experience with McCardel Restoration from the beginning to the end.I can’t remember the gentleman’s names that first came out to remove the drywall, they were extremely polite & made very little mess.Wade was very exceptional in repairing the big hole in the wall ( it wasn’t that big but it seemed like it) The finished repair, I’ve looked at it multiple times you can’t even tell that there was any damage to the wall. Unbelievable.John came in later & got the carpet right back in place.I would recommend McCardel Restoration above & beyond a job well done.KaronServices:Painting,Mold inspection,Drywall repair,Water damage-related cleanup repair

Zachary Smith: Critical:ProfessionalismI have had a scheduled appointment with these guys for 3 weeks now to come out and give me a quote for the repairs on a house I am buying, 2 days before they are supposed to come out (@ 4:55pm) they call me to cancel and reschedule. Not happy at all now I'm left scrambling the day before my initial day to try and find a new company.

Corinne Mills: Positive:Professionalism,Punctuality,Quality,Responsiveness

Bryan Fettig: Critical:Professionalism,Quality,ValueIn my opinion terrible service, gouge you on pricing with vague terms, and hidden pricing and overcharged jobs. I would steer clear as there are MANY more reputable service companiesServices:Water damage-related cleanup repair,Sewage cleanup,Water damage-related mold removal

Sabrina Thuma: Positive:Professionalism,Punctuality,Quality,Responsiveness,Value

Justin Weaver: Heartless

Kelli Britton: This company has been great helping us dry out our home after a broken pipe. Very responsive and respectful crew, showed up fast. They did an excellent job explaining about the steps and process dealing with water damage and cleanup.

Tony Demasi: If you want to get robbed, hire McCardel. DO NOT HIRE THESE PEOPLE!! They will work extra hard to make sure they take every single penny they can. Their contracts may have as well be written in Chinese, because there is no way to determine what you would pay. There work is shoddy, they damaged my property with their heavy machinery, and cost me as much to clean up their clean up efforts. It was a CON FROM THE START Total ripoffService:Water damage-related cleanup repair

Jessie Yu: They gave us a blank contract and forced us to sign before they started work an overcharged us. Their work was sloppy and they cut corners and did not do a good job. They damaged our property while moving equipment. I would not recommend using this company.Service:Fire damage cleanup repair

Syracuse Restaurant Reviews: These guys are working on a house across the street from my unit. These gentlemen saw that I slipped, and iced my driveway and stairway for me. They're also doing awesome work on the house across the street. They're here every day on time, in the cold, and work into the afternoon. I see how hard they are working and need to give them a shout-out for that!

Coach Perky Fitness: Positive:Professionalism,Quality,Responsiveness,ValueLoved Tami! Worked with her and everything was smooth! The crew was very friendly and got my house together in a timely fashion! Thank you so much! Highly recommend!Services:Flooring,Fire damage cleanup repair,Drywall repair,Painting

Lauren Woods: Do yourself a favor and call other companies! McCardel tried to charge us thousands of dollars for restoration two other companies agreed we did not need. The two other companies looked more closely at the problem and left without charging me a thing- McCardel will charge you $150 to come out and try to sell you. When I called to share my dissatisfaction at being swindled, they had excuses. They take advantage of people in times of need.

Kimberly Kovera: In June my 400 sq. ft. storage unit flooded. I discovered a mess 13 days after the fact. A situation worthy of its own episode on Dirty Jobs. I called McCardel. A crew was dispatched the next day. Team Felicia, Gabriel, Haven, and Dave Rocked It. Filled two 24 ft. trailers of my belongings and memories to be taken to the next step of the recovery process. Tami answered every question I had and was the best liaison to my insurance company I could ask for.The McCardel family does more than clean up and restoration. They help people get their lives back.Thank You Team McCardel.

Angi Bunn: McCardel was incredibly helpful and responsive. I would not hesitate to use their services again!

Claire Kopenhafer: McCardel really saved me when the neighboring had a fire and all of my things were smoke damaged. I had initially contacted a different company, but they were dragging their feet and I was coming up against a deadline. McCardel was able to retrieve my items the very next day. They have also been sympathetic to and able to work with my limited funds, and very easy to contact with questions and concerns. I am very grateful for them and would absolutely recommend their business.

Jason Argo: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueGreat Service, especially if you need help with a board up/clean up in the middle of the night!

Tom Peterson: Had a leaky bathroom pipe for 10 days before we noticed the basement ceiling had caved in. Scott and his crew were there next morning. They dried out the house and started the restoration project. Plummers, painters, drywall, carpet layers are just a few of the professionals needed to put my house back together. Scott orchestrated the crews. As a former construction lender I appreciate the tough job it is to get and keep good workers. Delays are inevitable in this market. Parts delays are common in this market. We must have patience. The project is now complete and perfect.Services:Water damage-related cleanup repair,Painting,Flooring

pete govorchin: Sunrise was quite cooperative in scheduling the remedial inside ceiling and wall work and were fine with our request for a substantial delay to ensure that I had otherwise resolved the source of the water damage.When we agreed on a schedule, sunrise staff was always on time, performed the work in a professional manner maintaining reasonable sound and dust barriers. I was impressed by their quality clean up after completion, as this has been an issue with other contractors.No question that I would use them again if I need other remedial repairs.Good folks.Services:Water damage-related cleanup repair,Painting,Roofing,Water damage-related mold removal

Franklin Ash: Didn't respond

Eric Delaporte: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueWhat a professional company. On time, on budget, cleaned up after themselves. They simply treated us right.Services:Painting,Remodeling,Roofing,Flooring

RJ Cormack (Fireguy): They did an emergency board up in less than an hour. But never returned to replace the window. Had to order it from Menards and wait.

Karen Sturdivant: Scott and Bonnie McCorvie have been like my family over the years. I first met them a couple of years AFTER I moved back to Michigan from Georgia. My great Aunt and Uncle left me their very old home which was/is in need of repair. I was totally unprepared for the water in the basement problems I have been living with. I met them both in 2015. Scott, Bonnie, and the crew came in, and helped me salvage what I could of the contents that were lost, and I wouldn't have made it if Bonnie had not helped me to itimize the things that damaged.Fast forward to 2020, I had the same water issue, and like before Scott and Bonnie were on the case. This time though, there were some contents that belonged to my late brother-- that I just did not have the heart to go through. Bonnie in her compassion, waited a good amount of time for me to be able to go through my deceased brother's belongings. She was kind as always, and very understanding, when I couldn't speak about some of his things, SHE DID. We got through it, but in my mind it was ABOVE AND BEYOND the professional call of duty.Scott is the same. Always willing to meet me half way. Coming to my office to go over samples. When I decided to do some of my own enhancements, he was right there to give sound counsel and to go far beyond what a contractor normally does to help out. Both he and Bonnie know that I am a single female and don't have any help in this kind of arena. They have been fair, and ENGAGING. Always communicating with me. Even at times going back through certain conversations to insure that the end result is what we agreed upon. My home looked pristine when they were finished. Even in these COVID 19 times -- they have worked even harder to stay on schedule. I think the world of Sunrise and the team, and they will ALWAYS be my first call.Service:Sewage cleanup

Stacy Bensinger: Service:Water damage-related cleanup repairPositive:Professionalism

johanna pscodna: Was told "yes, we would be happy to help you, with your project. We will put you on the schedule...... THAT WAS OCTOBER, it is now June 26, STILL NO response. Texted owner, Scott, MULTIPLE TIMES each MONTH.......more runaround..A FRUSTRATING COMPANY and INEXCUSABLE EXPERIENCE. If you don't want the job, JUST LET YOUR CUSTOMER KNOW!!! :(.RESPONSE TO COMMENT: Sorry to hear about worker shortages during unprecedented unemployment in our nation. :( It is now July and I still have not heard from you.:( No worries, I had someone complete the job in 1 concentrated day. You and I both know you put customers with insurance claims before people who pay out of pocket. PAYING OUT OF POCKET CUSTOMERS, BE WARNED!!!

David Keyes: Over charged

Lovebirds: Our cat managed to turn the water on in our bathroom in the middle of the night. We woke up to a flood in our entire house. We called Sunrise and they came out immediately. They were there every step of the way to help us with clean up, repairs, contents and navigating the insurance world! Our new floors are beautiful! I can not thank Scott, Bonnie and crew enough for everything.

Jerri McDowell: I called they came out & looked over Our flooding in Our Basement on Friday June 21st2019 as was out on Monday to start the Midigation process. They did a good job on the cleaning out of Our Basement & Crew members were very polite and respectful as well as friendly. They finished up with the Reconstruction October 10th 2019. They did a really nice job on the the Reconstruction of Our Basement. 👍

Sara W: This person does not pay attention while driving, almost hit a family with small children. I'm pretty sure he was drunk. Would not trust this person around my house.

Emmaleigh Wilbrink: Sunrise is a great company to work with. They are reliable and will the deliver the results you need or are looking for.

Robert Nick: Professional, timely, work was completed quickly, efficiently and on schedule. Friendly, courteous staff.I hope I never been Sunrise again but if I do, I'll gladly have them back.

Paul Roach: I don’t normally write reviews but this type of commitment to the customer shouldn’t go un-noticed. Our sump pump decided to die and we got some water in our fully finished basement. After reviewing and speaking with several companies I decided to go with sunrise. I am SO glad we did, they were awesome to work with. This was during a time we were getting a lot of rain so everyone was really busy with this type of work. Jacob went above and beyond getting this Project done. He was very professional and responsive to all of our needs. I can’t say enough good things about the work they did, our basement is better than ever. Thanks sunrise you guys were awesome!

Jennifer Lewis: I called them for an estimate and pretty much when they got here they made every excuse to not give me one. From my insurance agency wasnt gonna cover it with all my other damages to I cleaned it up pretty good so far for the most part. While I have black mold growing on my wall and it may not be a bad case of it but I dont have the time to clean it up all the way and it would just spread for the amount time I have to put in to it. I kicked them out at this point because your wasting my time when I dont have a lot to begin with. If I were you find another company and dont waste your time...

Ryan Prior-Wood: Save yourself the trouble. Go somewhere else.

Cory Anderson: Moving out of state is not easy or fun. Then frozen burst pipes happen. Scott McCorvie and his Sunrise team was professional and thorough. He instilled confidence with me and more important, in our home buyers that all would be restored and ready for move in. Great working with a company who does what they say and stands behind the work. Highly recommend Scott and Sunrise.

George Brown 3rd: Our home is actually clean for a change!Thanks Sunrise, we couldn't be happier!Geo. & Libby

connie zimmerman: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueMy review is for Zavier & Darron. They did fantastic work. Very friendly & easy to work with & caring. Couldn't ask for better workers.Service:Flood restoration

MaryBeth Estrada: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueI’m very happy with the service we received. Derek and Cody did an awesome job addressing our needs after a leak caused our dining room ceiling to collapse. They were friendly, knowledgeable and thorough. Great job guys! Thanks so much for all your help!Service:Water damage-related cleanup repair

Lena Payton Fields: Positive:ProfessionalismI want to send a thank you to the ServPro team of Eaton County. They came quickly to help dry out my basement. Cody, Jacob, Jeremy and Nick were all very nice and answered all my questions. The office manager Katie was so comforting after so much loss. Thanks again for being so kind and efficient. I recommend their service.

Theresa Hurley: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueWas available immediately and helped when needed it most. Made the crisis bearable.

Wendy Copenhaver: Positive:Professionalism,ResponsivenessI have used Servpro in the past for both a water loss and a small fire loss. They helped me get through both events and cause a lot less stress in my life by what was happening.Services:Fire damage cleanup repair,Water damage-related mold removal

Tj H: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueGreat Staff and amazing to work withServices:Painting,Water damage-related cleanup repair,Mold cleaning,Mold inspection,Mold damage restoration,Flood cleanup,Fire damage cleanup repair,Plumbing,Remodeling,Water damage-related mold removal,Mold remediation,Carpet cleaning,Water damage-related pest control,Roofing,Flooring,Mold mitigation,Sewage cleanup,Water removal,Flood restoration

Heather's Cullins: Service:Fire damage cleanup repairPositive:Professionalism,Punctuality,Quality,Responsiveness,Value

Krystal Evenson: Positive:Professionalism,Punctuality,ResponsivenessCity sewer backed up in my basement. Servpro came shortly after they were called. All the employees were professional and very polite. Daniel and Jacob did a great job finishing up and sanitizing everything.Service:Sewage cleanup

Michael Bowlin: We needed the services of a biohazard cleaning crew after a very traumatic event at my dads house. We were sent Derek and Kyle and I couldn’t have asked for anything better. They were incredible! They were hard workers, very friendly, and far more helpful than I expected. They also treated me and my family with so much kindness and sensitivity during the most tragic days of our lives and that is not something I expected from a couple of Servpro guys. Thank you.

Taeler Smith: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueHuge thank you to the boys! Second time I’ve had a flooded house. Called them at 5:30pm, they called at 7 to let me know they were on their way, in a snow storm and got to my house even quicker than expected. Always polite, professional, and of course takes care of their customers!Services:Flooring,Fire damage cleanup repair,Water damage-related cleanup repair,Water damage-related mold removal,Water removal,Carpet cleaning

rob mopar: I wouldnt use this company at all. Find a better company to to do your restoration.

LakeGirl Dragen: Positive:Professionalism,Quality,ResponsivenessUsed Service Pro a couple weeks ago, Heather and Troy were great. They went above and beyond to help me. Very efficient and professional. Will definitely use them again if I need their services.Service:Flood cleanup

mary corso: Sara, Anna, Mike and Troy did great work packing and clearing my house to allow services to be completed. Flooring was pulled up and everything was cleaned. No more animal funky smells and my house is ready for repair. There was animal damage and water damage. Everyone was so positive, helpful, and friendly. It made a difficult and stressful situation much easier to handle and they worked with me every step of the way. 5 star service.Service:Water damage-related pest control

Edwin Brown: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueDarron was here yesterday and today to patch a piece of the wall in our backroom. It had been cut out to do some rewiring. Darron did an excellent job. Very friendly, respectful, and curtious young man. He has been to our home for several tasks during our fire restoration. Highly recommend Darron and ServePro. Thank you Darron.Service:Fire damage cleanup repair

Joy Bilbey: Positive:PunctualityThanks to Kyle and Jacob. They were friendly and thorough.Service:Water damage-related mold removal

Melanie Rasmussen: We recently needed services for biohazard clean up at our Uncle’s home following a traumatic circumstance. We contacted Tami and she has been nothing short of wonderful. She was beyond sympathetic to our situation and helped us navigate a very difficult process. Her team led by Derek were amazing. They kept us informed, were great at communicating, and cleaned our uncle’s home swiftly and very professionally. We could not have asked for better people to help us during this difficult time. Now that the clean up process is over, Tami has been a huge help in helping us figure out the insurance process and walking us through the steps to make sure all our claims get handled. We cannot recommend the Charlotte location enough. Thank you to Tami and her team for helping us when we needed help the most. You cannot go wrong with these people helping you!

Shannon Robb: Positive:Professionalism,ResponsivenessAfter a sewer backup into my basement, ServPro came out and did an amazing job of sanitizing my home for my children and my self. I would recommend their friendly staff to everyone. Thank You!!Service:Flood cleanup

Kelly Sare: Just had to share how pleased I was with the service I received from Lens Carpet Cleaning! They arrived promptly, were respectful of my home, and my carpet and stairs look brand new!! They even cleaned my entrance rubber backed rug on their way out…..AND left a gift bag that included spot cleaner, a pen, some mints, some $off cards for referring others! I will use this company again!Service:General carpet cleaning

Paula Hunnicutt: Service:Area rug cleaningPositive:Professionalism,Punctuality,Quality,Responsiveness,Value

Abe Toner: Positive:Professionalism,Punctuality,QualityMark came out yesterday cleaned the carpets thru out our home. He was very professional, and did a great job cleaning our carpets. I am very happy with the results. Thank you MarkService:General carpet cleaning

Marilyn Liszkiewicz: Marc and Caleb were on time, professional, and explained the entire process. They turned a very soiled carpet into a carpet that looks new. I would highly recommend them and I most certainly will be hiring them again to clean the rest of my carpets. Thank you again Marc and Caleb!

J Smith: Positive:Professionalism,ResponsivenessThey were easy to schedule, prompt, very professional and personable. They offered great feedback for carpet/flooring care and were very considerate of my home. Great experience, and I'll recommend them to others!Services:General carpet cleaning,Flooring

Jean MacLeod: Positive:Professionalism,Punctuality,Quality,ResponsivenessCourteous crew did a great job!Services:General carpet cleaning,Pet stain odor removal,Upholstery cleaning,Carpet steam cleaning

Betty Miller: Positive:Professionalism,QualityLen's Carpet cleaning did an absolute great job on our carpets. Carpets smell great, look good and Sage our technician gave us good advice, very professional. Careful with our things.Service:Carpet steam cleaning

Jeannette Hughes: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueLen's was very professional, prompt, and polite! They did an excellent job and were quick and courteous.Service:General carpet cleaning

Lou Sobleskey: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueI was so impressed w/the staff & the promptness. They were very friendly, professional, courteous! They texted me when they were done. I would recommend them & will continue to use them. Awesome all the way around!!Services:Upholstery cleaning,Carpet steam cleaning

Donna Cunningham: Our experience with Len's was very positive! Thomas did a great job on the carpets and was very professional. He called when close which gave us time to relocate the dog and cat, did a wonderful job on the carpets and didn't leave any mess! Thanks so much!

Barbara Williams: Sage and Thomas did an excellent job with cleaning my carpet! They were professional, pleasant, and got the carpet cleaned in a timely manner. The price for the completed service was very reasonable.Service:General carpet cleaning

PPAMELA DAVIES: Cleaned our tiles to our satisfaction- thank you!

nonya C: We had a great experience from start to finish with Len's Cleaning & Restoration. We couldn't find anyone who would come help us restore our VCT tile floors at our office for the great price they offered. Candace/Candy was one of the most pleasant people who helped talk me through the process from start to finish. I highly recommend anyone looking into cleaning or refinishing their floors to give them a call first, they were patient while I went through our approval process and once I called to schedule, we were able to have it done after hours.

Jillian Vander Yacht: Can I give 6 stars? We recently used Len's to clean our carpet for the purpose of selling our house. Sage was simply the best. So fast and he took such pleasure in seeing how clean our carpet got. My only regret is I wish we had done this YEARS ago. The carpet looks lovely and actually feels so much nicer under my feet!! Use Len's they just rock

Kip Williams: Positive:Punctuality,Quality,Valuea very good company. mark and Thomas hard workers. hire themServices:Upholstery cleaning,General carpet cleaning

Linda Baran: Len came and removed bleach spots from my brand new carpet. He blended in the spots with the rest of the carpet. It only took an hour and looks perfect. I would recommend Len to everyone!! Excellent service!!Rita Burnett

Kelley Pierce: Positive:Professionalism,Punctuality,Quality,ValueAlways courtious and hardworking. Floors look great!

Andrea L: I was really impressed with how quickly they were able to schedule carpet cleaning for my house. Communication was excellent from start to finish. Prices were very reasonable, and while I didn't purchase it, their warranty offers were a really great deal! Very friendly, professional, and efficient the day of. I had a very sick dog for a couple months resulting in multiple pet stains everywhere, and the carpet looks practically brand new! I will definitely be using Len's whenever my carpet needs attention.Services:Pet stain odor removal,General carpet cleaning

Beth Harris: Positive:Professionalism,Punctuality,Quality,Responsiveness,ValueThe men came and were careful around our belongings and with our floors. They dida thorough job and were very professional.Service:HVAC duct vent cleaning

Nancy Adams: What a great company! Mark, Sage and Shane were courteous, knowledgeable, and hard workers. Len was very helpful and great to work with. Candy was great when I had questions. What a great team. Thank you so much Len's Carpet Cleaning for making our home clean.