Best Acrobatic Diving Pool Sterling Heights Near Me

Fred Gibson: I am now taking my 2nd young grandson to the Sterling Heights Aqua-Tots. I want to recognize staff at the desk- Kayla, Satyra, and Jaymin, as well as swim instructors Kristin, Autumn, and Jake. Each is courteous, friendly, and professional. Kristin is currently instructing my 2nd gdson in Level 3. She is wonderful - patient, friendly, knowledgeable, and always smiling. My 2 1/2 yr old gdson thinks of her as Ariel the mermaid. Without exception, each of the individuals at the desk who I have talked to and each of the swim instructors each of my gdsons have had since early 2019 have been exceptional. Thank you Aqua-Tots.

playlist Voss: Coach Makayla is great with our 3 year old daughter. She has gained confidence in the water and a love to swim!

IANA NEVMERZHYTSKA: All staff are always nice and friendly. Mostly communicated with Maria and Cetera. They are very nice ladies.

Daija Groce: Jai is awsome . staff very friendly!

Shelby Nadolski: Amanda was extremely helpful at the front desk! She was very knowledgeable when we toured and always greets us when we walk in for class.My daughter loves her class with Coach Courtney. She is patient and great with the swimmers!

Chanelle Elary: The best staff and swimming instructors!! Hands down the best place for kids swimming lessons!

Jeff Laudicina: Great place, my kids love it. The staff is great especially coach Nick, Kris,and Makayla. And the front desk is always helpful with great personalities.

Holly Kowal: I have been bringing my now 19 month old son for a year now. He always seems to enjoy swimming class and he LOVES the water! Although we have had numerous different instructors now due to turnover (which I understand working in healthcare), we have never had a bad instructor and have been happy with each and every one of them! Keep up the great work in helping our kids to not be afraid of the water!

Miranda Flannigan: The staff is always so nice and welcoming. My child has made big strides outside of the pool because he started swimming at 6 months. The facility is always clean.

Christine Trysh: The facility is always clean and the staff are very welcoming. The instructors are friendly and knowledgeable and genuinely care about the progress of their students.

Toni Ector: The entire staff, including instructors are very friendly and helpful. The facility is always clean. The lessons are reasonably priced. My daughter is progressing well and loves the lessons.

Leah Sandlin: I absolutely loved aqua tots my journey with them is amazing and I'm so thankful for the staff and instructors. My child Haas grown so much in less then a month and her confidence in water is amazing. Now don't let the prices turn u away because they are worth it I originally planned to only do a month and now they got me as a lifer because I know they are worth it. Thank you aqua tots for being a part of my little mermaids journey I'm looking forward to all the stages she will learn as she grows she will be two in March is at stage two on the chart. My family loves Aqua-Tots

Antonina Strazimiri: Aqua-Tots has been a very pleasant experience for us. The instructors are knowledgeable and caring. The environment is clean and easy to maneuver. Even the other students and their parents are friendly and sweet.Special shout-out to Instructor Alexa! Our reserved kiddo responded very well to her kind and sweet attitude.

Dena Shina: Everyone is always so sweet there. Especially to my son, he loving coming in and saying hi to all the staff and they are always so warm and welcoming to him! We definitely love our swim days!

Matt Bunch: Great Customer Service!!!

Brandon & Noah channel: Aqua tots is by far the best around! My son went from being terrified to learning so much in just 1 month. Coming to weekly class makes him so happy!

Monda Lazri: Thank you Miss Mackenzie for being so great with the kinds in your group.Your patience and kindness has made Stella’s learning experience an enjoyable one.

Qian Liu: The teachers are great, my kid loves them. There is one little suggestion I would like to put up here is the water temperature is not warm enough as it’s getting colder. My kid got sick twice after swimming class and she said the water was cold.

Jamie S: My 4 year old son isenrolled here and absolutely loves it. The staff is amazing and so helpful. Jake is his absolute favorite person. When Jake was training my son took to him immediately. We asked to switch him to Jake’s class when he got his own classes. They made the change for us. My son has grown so much and has looked forward to coming every Saturday to be with him. Thank you Aqua Tots team for being so amazing, accommodating, and pleasant!

Ileena Gaines: I Am Very Unhappy With The Service Im Being Provided. My Family transferred and has been at this location for a month and I’m still having the same problems. I’ve spoken to someone face to face 3 times now and nothing has changed. I feel like my money is being wasted and I’m not being taken serious as a customer. When I transferred my son to this location his swim card started over and went from getting stars in the ADVANCED column to being completely empty and started over. I have brought this issue to the staff attention multiple times now. I feel Both ME AND MY CHILD are being ROBBED. My son isn’t being taught properly due to incorrect chart and I’m not getting my money worth due to lack of caring by staff. I’m about ready to just pull my child from the program and take my business else where even though that wouldn’t matter to the Aqua Tot Company One Bit. I will speak with someone in person one more time about this and if the same problem consists then I am going to pull my child.

Mike Brabow: Clean wonderful place for kids. Everyone working there is exceptional

Dave DEBoer: It’s a nice clean and new facility. The instructors are all patient my 4 year old loves to go to swim class.

Lauren Chmielewski: After a couple different instructor we finally found one that my daughter did really well with. Ember is amazing with my daughter and all other kids she helps. Very playful and you can tell she really enjoys working with the kids. My daughters swimming has improved in the 6 months we have been here!

Mitchell Gildenberg: The staff was awesome! My kids love it here

Amanda Kosman: Bright and inviting facility.

Alaina Mezwa: Overall great experience!! We would definitely recommend Big Blue Swim School to friends and family!! 😀

Matt’s Google Account: Friendly staff, very easy to schedule a makeup, and clean. My kids love to come here and have grown so much in a short amount of time.

K S: Overall the front desk staff was friendly and the facilities are fine, however they switched our 7 year old sons teacher every single week (it must have been at least 4 times) saying that this would be his teacher moving forward. Also the instruction was not friendly towards children. My son was forced to practice skills that he was scared to do and had never done (not using the barbell when he felt uncomfortable). We ended up wasting 1 month’s tuition because they needed a 30 day notice to cancel and my son didn’t want to go back. He’s now much happier at a different swim school on Hall Rd. with classes tailored to his skills and a friendly teacher that is the same each time. I hope corporate steps in to improve this location especially training staff in interacting with children.

Tiffany Raye: We’ve been attending since they opened this location. They have improved since first opening. The songs during the baby 1 classes are my sons favorite part! My one complaint is that the lessons are always the same, and unless you ask for it, it doesn’t seem like the instructors in the group classes are focused on helping your baby improve, but lead the class like someone would lead yoga. While we like the staff, they all love my son, and he has improved since we started, I feel like there’s not a ton of value to prolonged lessons since we can do the same exercises at home. I’d love if there were some other activities and the lessons got changed up sometimes to keep it interesting.

Nadroj Eiramodurt: I walked into this school to get info and check out the building. I was not greeted or talked to the entire time I stood near the viewing area or walked the building. Like that’s not an issue? I wouldn’t be comfortable taking my children here if random people can just walk in and walk around with no issue. Also while watching a few minutes of the classes the a couple of the instructors were just moving the kids across the pool without them being shown how to kick or do scooper arms. There were also a few kids wearing full face masks on, which when learning how to swim is going to prohibit them from learning actual breath control, which is a basic for learning how to swim this meaning you’re wasting money and your child is not actually learning what you’re paying for.

Prasenjit Mitra: While the facilities are good, they do not show the intent of improving the learners skill level. They change the instructors much too frequently and every new instructor follows the same drill that the kid was trying with the last one. As a result, progress is very slow. Not sure if this is intentional…

Jada Mclemore: I just want Thank the General Manager Matt at this location. Matt was helpful, and friendly he solved all my issues. Great customer service !

Rick Dodaj: Our kids our having a great time learning how to swim. All the instructors seem to do a great job, but Kristjan seems to stand out. Our kids love it when he is the instructor!

Tamara Yaldo: My children have been attending Aqua-Tots for a few years now. Our experience has improved more and more. We deeply appreciate both the coaches and staff for putting in genuine effort towards the progress of our children’s swim skills while simulateneously having a blast during sessions. Thank you.

Laurie_Gem Acosta: Coaches are amazing with kids, not only teaching them swimming techniques but in helping them to build their self-confidence and trusting their abilities.

Kristina’s r Ed gaglio: Very helpful staff , clean environment, and my kids love it !

Nicole Gora: Came in inquiring enrolling my kids in swim lessons, The manager “Beth” the name i was given, was extremely dismissive and rude, Not only to me but to her staff. I overheard her patronizing the staff, and acting unprofessionally. Will not be enrolling my kids here!

Taylor Cheslock: We LOVE coach Noelle, she helped ease our son into his independent lessons and is so patient and kind ❤️

Jill Verbruggen: Coach Sammi and coach Jordan are favorites in our household!All the coaches are compassionate and caring

Andrew Cooke: The instructors and staff are friendly and professional. My children have made great progress here.

canon T7i: Don't waste your money, they are not organized and I don't like going there anymore.

Jake Black: Excellent place to educate and teach your kids how to swim. Teachers are Great and are excellent! All children should learn to swim! You get a grading scale too! Awesome 👍

Zamira Hamza: They are the best😊!

tuan do: The kids come here for 3 months with 3 day/week but they can’t swim. The first month they studied 3 day but i have to pay full month and now when I can’t cancel the class because I have to tell them 30 days before. I wish i can give them 0 stars.Tôi đã cho 2 đứa trẻ 7 & 8 tuổi đến đây trong 3 tháng nhưng con tôi vẫn không thể bơi. Các đây 2 năm chúng đã được tôi dạy bơi trong 2 ngày và con tôi dã tự bơi được nhưng vì dịch bệnh nên chúng quên và tôi dã đưa chúng tới đây.Hôm nay tôi tới để huỷ lớp vào cuối tháng nhưng họ không cho và nói rằng tôi đã ký hợp đồng với họ là phải báo trước 30 ngày trong khi lúc đăng ký không ai thông báo về điều đó hay bất kỳ quy định nào khác. Trong tháng đầu tiên chúng học 3 ngày cuối tháng nhưng tôi vẫn trả nguyên tháng.Các bạn đừng đưa con đến đây vì chúng sẽ chẳng học dược gì ngoài làm bạn tốn tiền và bực mình. Và đừng tin những gì nhân viên nói với bạn, họ chỉ cố gài bẫy để bạn phải trả tiền.

Madison Suokas: In a matter of 4 classes (two weeks) my toddler has already grown tremendously in her swimming skills and is clearly more comfortable being in the water.

linda pouncy: you all are doing a great job.Thank you

Destiny Tate: No issues so far so good. I will say it is freezing when the kids get out the pool. Eva is my favorite instructor for my baby girl

Kimberly Thero: Very clean. Great staff and teachers.

Heather Choulagh: Customer service is terrible. Extremely unorganized and unhelpful.

Reham Haroun: Disrespectful people. Scheduled an Evaluation class two weeks ahead. They called me two days before to move my class to another date because they filled the class with more important people apparently. The general manager is extremely rude and lack basics of communication skills.

santhi srinivasa: My son was attending 2 classes per week & had many makeups available to use. We had to go on vacation for a month so I called aquatots to keep the account on hold and confirmed to charge for the month he returns & scheduled classes and they sent me a confirmation email for rescheduling. Now when I called they tell me to re enroll as they overbooked those spots by mistake. And the makeup classes I can use only if I pay $10 /month if I am not enrolling him back. @aquatots this is bad on your side you have overbooked and removed our schedule and trying to charge for those makeup classes which we paid already. You better stop cheating customers and correct your process & system

Mami Cle: This review is based on the customer service, ELIZABETH is the very least pleasant to deal with, it’s like talking to a wall, as a manager she needs to work on her customer relations skills! The staff at the front desk aren’t very welcoming, sometimes when you walk in, they might greet you if they aren’t gossiping amongst one another. One day AquaTots decided to call me within 15 minutes of my sons class and I was already 5 minutes away, my commute is a 35 minute drive, I was upset and I was not just going to accept an apology for the inconvenience cuz they hold the standard for customers to cancel at least within an hour but they can cancel within 15 minutes? No! I had to talk to two different managers and they finally refunded me for that class they canceled. I recently put in my 30-day notice, my last day to be April 22nd, the waiver signed says if there are 5 weeks in the month that a bonus class can be scheduled as long as the bonus class doesn’t fall on a day that they are closed! My bonus day should have been April 29th! But They emailed me telling me to reschedule April 15th since they are closed that Friday for Easter weekend, the date got pushed to April 29th, Elizabeth is trying to say that I got my bonus day because of that, which is not the case cuz my son only has 4 classes this month instead of 5 still! 4/15 was NOT my bonus day, it was a regular scheduled day that got canceled cuz of Easter. I’be emailed the owner, let’s see if the owner is any better than her/his staff.

Kristin: We are so happy to be at Goldfish. My 3.5 year old son started with Miss Sarah then moved on to Mr. Shane, and has loved coming each week! They truly have taught him so much already, we look forward to seeing how much more he can progress in the water, as well as learning how to swim safely.

Josh Saari: We had my son's first birthday party here and it was unpleasant. There is poor communication between employees, management, and the customer. For example, when we scheduled the party we were told the pool would be open the entire time for the kids to swim. We were also told we were not allowed to bring food. However when we arrived the day of the party they had put a time limit on pool use, so some families did not get to make use of the pool at all. They also asked us if we had food we wanted to bring in. It would have been nice to be able to plan for food for our guests ahead of time. The staff began putting tables and chairs away while we were still there, so many of our guests had to stand while we opened gifts. It was very clear the employees wanted to rush us out of there. Very unpleasant and unprofessional and I am wondering why they would even offer a service to host parties at all since it seemed to be such an inconvenience having us there. The cupcakes were good, but there was a 25 person limit so there was not enough for everyone.

Iris Kote: The staff and the teachers are super nice and professional.My daughter loved Ms. Lauren.Thank you:)Sincerely,Iris

Kyle Russell: Great place,great instructors

Samantha Marino: 100% worth it, water safety is extremely important and also fun! We love watching my daughter learn and grow with each class.

Ashley Emswiler: We started swimming lessons originally with a different company, we were with that company for a almost a year before switching to goldfish and I wish we would have MUCH sooner. In the short month we have been with Goldfish my son (2 yo) has already improved so much! The staff is all incredible, and so knowledgeable. We are very excited to see our son progress in their program.

Matt Jacob: An employee wearing street clothes had to jump in the pool and rescue my 5 year old. What were the assigned lifeguards doing? What if the employee in street clothes hadn’t been there? Why would I pay for this service if I can’t trust the lifeguards to pay attention

Jenn Werner: Loved this place. We terminated our lessons rather abruptly. My young child had just been the reason the pool had to close. Management loudly made sure everyone knew it was my child and I was the child's parent. We were embarrassed in front of our peers, which wasn't their policy from my understanding. Until that moment, we had been having 5 star experiences. That was our first and only experience with that manager. I wish I could remember her name. It's been years and my child still brings it up. Just did- hence the review

Tiffany Wynne: The staff friendly, facility is clean, instructors are very thorough and patient. Wonderful atmosphere for the kiddos to learn!

Yasmin: I’ve noticed a huge difference in my child’s confidence in the pool after just one month in goldfish swim!

Jerry Kempisty: Great Team !

Stephanie Frazho: We absolutely love Goldfish Swim School Macomb. It’s such a great facility with wonderful instructors and lesson plans. My five-year-old daughter, Ava, has been going here for about a year and a half. She moved up from the junior one class all the way to the pro one class! She loves it. My little two-year-old girl, Mia, began lessons a couple months ago and loves it too. She is in the mini three class. It’s amazing to see my girls learn so much and have fun doing it. I couldn’t be a happier customer. Thank you for providing a fantastic service!

Crystal Thomas: I love the instructors

Jennifer Leo: We’ve had all of our kids there, ages 2-8. They excel and grow so quickly. I’ve tried community centers to save money- but you HANDS DOWN get what you pay for! I’d recommend Goldfish!

Courtney Mueller: We absolutely love Goldfish. Our daughter made so much progress in just 6 months. The previous swim school she was in the same class for nearly 2 years. We love Brooke she is amazing with our daughter.

Michael Johnson: Both kids went here & both are now good swimmers. Not cheap, but there isn’t a price on learning how to swim well. Staff great, place is always clean. Highly recommend.

Mrs. Patrice Wilson-Graham: Thee best

Laurie Whitton: They have lessons starting as a baby. Once the children go through all levels the can do competition swim if they would like. They have skilled teachers who are very patient with the children. They also have many days and times available for lessons.

Eric W: Friendly staff that really knows how to interact with babies and toddlers. Our toddler son loves coming to swim class every week. The flexible scheduling being able to last minute cancel a class and receive a make up token is also great when you have a toddler.

Ashley N: Teachers are patient and friendly with the kids. Made my son feel comfortable and excited to learn to swim!